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HVD3000 Series High-Voltage Differential Probes
Maintenance
Cleaning
Clean only the exterior surfaces of the device using a soft cloth or swab dampened with
water or 75% isopropyl alcohol solution. Do not use harsh chemicals or abrasive cleansers.
Dry the probe and accessories thoroughly before making any voltage measurements.
CAUTION. The probes are not waterproof. Under no circumstances submerge the
probe in liquid or allow moisture to penetrate it.
Calibration Interval
This probe has no adjustments. The recommended calibration interval is one year. A
Performance Verification Procedure is included in this manual.
Service Strategy
HVD series probes utilize fine-pitch surface mount devices. It is, therefore, impractical to
attempt repair in the field. Defective probes must be returned to a Teledyne LeCroy service
facility for diagnosis and exchange.
CAUTION. Do not remove the covers. Refer all servicing to qualified personnel. A
defective probe under warranty will be replaced with a factory refurbished probe.
A probe that is not under warranty can be exchanged for a factory refurbished probe for a
modest fee. Replacement probes are factory repaired, inspected, and calibrated to the
same standards as a new product. You must return the defective probe in order to receive
credit for the probe core.
Returning a Product for Service
Contact your regional Teledyne LeCroy service center for calibration or other service. If the
product cannot be serviced on location, the service center will give you a Return Material
Authorization (RMA) code and instruct you where to ship the product. All products returned
to the factory must have an RMA.
Return shipments must be prepaid. Teledyne LeCroy cannot accept COD or Collect
shipments. We recommend air-freighting. Insure the item you're returning for at least the
replacement cost.
1. Remove all accessories from the probe.
2. Pack the probe in its case. If possible, include all tips. Do not include the manual.
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