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SUBJECT:Software Modification
PREPARED BY: S. Orita
CHECKED BY:
CLASSIFICATION:
Action Required
Troubleshooting
Retrofit Information
Because of software changes, the ROM has been changed for the A076/A077/A078
copiers. Because of the part number change for the ROM, the part number for the main
board also has been changed. All changes are in effect from the first mass production.
The changes are listed below.
1. Main Board #A0775101
2. Main Board #A0765101
3. ROM #A0775104
Details of software changes
1. How to reset "J1" indicator
The J1 indicator is used for paper misfeed and paper end. The indicator can now be reset
two ways: by opening and closing the front cover, or by opening and closing the paper
tray. (Previously, opening and closing the paper tray had no effect.)
2. The VL correction factor is newly added to the exposure lamp voltage control. (Refer to
page 2 - 19 of the service manual.)
VL Correction Factor
The light intensity may decrease because of dust accumulated on the optics parts. The
exposure lamp data is increased by one (1) every 4,000 copies (factory setting) to
compensate for this . The VL correction is applied until the exposure lamp data (SP51)
rearches its maximum of 145. The following SP modes for the VL correction are newly
added:
Mode No.
81 VL Correction
Interval
95 VL Correction
Reset
Technical Bulletin
Revision of service manual
Information only
Other
to
#A0775111 (for A077/A078 copiers)
to
#A0765111 (for A076 copier)
to
#A0775105 (for A076/A077/A078 copiers)
Function
Sets the interval of VL correction
Do not change the data more than one
(1) step at a time.
Resets the exposure lamp data and
counter for the VL correction.
VL correction reset should always be
done before the light intensity
adjustment (SP48) is performed.
FROM: Copier Technical Support Section
MODEL: E7 series
(A076/A077/A078)
0: every 4K copies
1: every 2K copies
2: every 1K copies
3: every 500 copies
4: No correction
0: No
1: Yes
No. RTB-001
DATE: May 15, '92
PAGE: 1 of 2
Data

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Summary of Contents for Ricoh E7 Series

  • Page 1 No. RTB-001 SUBJECT:Software Modification DATE: May 15, ’92 PAGE: 1 of 2 PREPARED BY: S. Orita FROM: Copier Technical Support Section CHECKED BY: CLASSIFICATION: MODEL: E7 series (A076/A077/A078) Action Required Revision of service manual Troubleshooting Information only Retrofit Information Other Because of software changes, the ROM has been changed for the A076/A077/A078 copiers.
  • Page 2 Technical Bulletin No. RTB-001 SUBJECT: Software Modification DATE: May 15, ’92 PAGE: 2 of 2 3. To improve the ADS function, the number of threshold levels is increased. Replace the first two tables on page 2-32 of the service manual with the tables below. Base Bias Voltage (volts) Normal or Darker Lighter...
  • Page 3 Technical Bulletin No. RTB-002 SUBJECT: False count on OPC Counter (SP69) DATE: May 15, ’92 PAGE: 1 of 1 PREPARED BY: S. Tomoe FROM: Copier Technical Support Section CHECKED BY: CLASSIFICATION: MODEL: E7 Action Required Revision of service manual Troubleshooting Information only Retrofit Information Other...
  • Page 4 SUBJECT: Upper Unit Problem DATE: July 15, ’92 PAGE: 1 of 4 PREPARED BY: S. Orita FROM: Copier Technical Support Section CHECKED BY: CLASSIFICATION: MODEL: E7 Series (A077/A078) Action Required Revision of service manual E7 DF (A365) Troubleshooting Information only Retrofit Information Other Symptom: The upper unit cannot be held at an angle of 16 degrees with the DF when the upper unit is opened.
  • Page 5 Technical Bulletin No. RTB-003 SUBJECT: Upper Unit Problem DATE: July 15, ’92 PAGE: 2 of 4 2. Press the release lever, lift the upper unit. 3. Make sure to use the upper unit stand to keep the upper unit open as shown in the illustration. 4.
  • Page 6 Technical Bulletin No. RTB-003 SUBJECT: Upper Unit Problem DATE: July 15, ’92 PAGE: 3 of 4 3. Insert the DF [B] into the holes [C] of the copier upper cover. 4. Secure the DF to the copier (2 thumb screws [D]).
  • Page 7 Technical Bulletin No. RTB-003 SUBJECT: Upper Unit Problem DATE: July 15, ’92 PAGE: 4 of 4 9. Open the front cover. 10. Lift the upper unit. 11. Remove 2 screws [I]. 12. Tighten the shorter stepped screw [J]. 13. Install the upper unit stand [K] (1 longer stepped screw [L]).
  • Page 8 SUBJECT: Remarks for opening the upper unit DATE: July 15, ’92 PAGE: 1 of 1 PREPARED BY: S. Orita FROM: Copier Technical Support Section CHECKED BY: CLASSIFICATION: MODEL: E7 series Action Required Revision of service manual (A076/A077/A078) Troubleshooting Information only Retrofit Information Other When the development unit, cleaning unit, or drum unit is removed from the machine, the upper unit becomes lighter.
  • Page 9 Technical Bulletin Correction Issued on: August 31, ’92 Model: E7 series (A076/A077/A078) RTB NO: 5 Issued on: July 15, ’92 Total pages: 4 The exposure lamp data at ID level 6 is incorrect. (page 1) The correct data is as follows:...
  • Page 10 SUBJECT: Service Manual Correction DATE: July 15, ’92 PAGE: 1 of 4 PREPARED BY: S. Orita FROM: Copier Technical Support Section CHECKED BY: CLASSIFICATION: MODEL: E7 Series Action Required Revision of service manual (A076/A077/A078) Troubleshooting Information only Retrofit Information Other Please correct your service manual as follows: 1.
  • Page 11 Reissued on: August 31, ’92 Technical Bulletin No. RTB-005 SUBJECT: Service Manual Correction DATE: July 15, ’92 PAGE: 2 of 4 3. Service Manual – Point to Point (Directions of arrows are reversed) (The correction is circled) Incorrect Correct...
  • Page 12 Reissued on: August 31, ’92 Technical Bulletin No. RTB-005 SUBJECT: Service Manual Correction DATE: July 15, ’92 PAGE: 3 of 4 Incorrect Correct Incorrect Correct...
  • Page 13 Reissued on: August 31, ’92 Technical Bulletin No. RTB-005 SUBJECT: Service Manual Correction DATE: July 15, ’92 PAGE: 4 of 4 Incorrect Correct 4. Service Manual Page 4–14 (SP111) ... A076 copier only Please add the following explanation to page 4–14 of the service manual. This explanation is how to use the SP111 (Number of Misfeeds by Location) for A076 copier.
  • Page 14 DATE: Aug. 15, ’92 Additional Information for Exposure Lamp Voltage Adjustment PAGE: 1 of 2 PREPARED BY: S. Orita FROM: Copier Technical Support Section CHECKED BY: CLASSIFICATION: MODEL: E7 Series Action Required Revision of service manual (A076/A077/A078) Troubleshooting Information only Retrofit Information Other It is instructed not to adjust VR401 on the service manual page 4-22.
  • Page 15 Technical Bulletin No. RTB-006 SUBJECT: DATE: Aug. 15, ’92 Additional Information for Exposure Lamp Voltage Adjustment PAGE: 2 of 2 7. Press the Clear/Stop key. 8. Enter SP95 and set "1" to reset the exposure lamp data for the VL correction. 9.
  • Page 16 SUBJECT: Troubleshooting for the bent image and/or skewed images. DATE: Oct. 15 ’92 PAGE: 1 of 10 PREPARED BY: S. Orita FROM: Copier Technical Support Section CHECKED BY: CLASSIFICATION: MODEL: E7 series Action Required Revision of service manual (A076/A077 copier) Troubleshooting Information only Retrofit Information Other...
  • Page 17 Reissued on Dec. 15 ’92 Technical Bulletin No. RTB-007 SUBJECT: Troubleshooting for the bent image and/or skewed images. DATE: Oct. 15 ’92 PAGE: 2 of 10 3) Optical skewing Parallelogram skewed images appear on copies as shown. Copy paper Copy image Paper feed direction Vertical lines on the copy im-...
  • Page 18 Reissued on Dec. 15 ’92 Technical Bulletin No. RTB-007 SUBJECT: Troubleshooting for the bent image and/or skewed images. DATE: Oct. 15 ’92 PAGE: 3 of 10 Solution: 1) Bent image When checking the copy image during the installation, confirm that the developer initial setting (SP65) has been properly performed.
  • Page 19 Reissued on Dec. 15 ’92 Technical Bulletin No. RTB-007 SUBJECT: Troubleshooting for the bent image and/or skewed images. DATE: Oct. 15 ’92 PAGE: 4 of 10 2) Paper skewing Specification: Less than 1.5 mm against a length of 200 mm Before checking the copy image, confirm the following items.
  • Page 20 Reissued on Dec. 15 ’92 Technical Bulletin No. RTB-007 SUBJECT: Troubleshooting for the bent image and/or skewed images. DATE: Oct. 15 ’92 PAGE: 5 of 10 – Method A – 1. Turn off the main switch and unplug the power supply cord. 2.
  • Page 21 Reissued on Dec. 15 ’92 Technical Bulletin No. RTB-007 SUBJECT: Troubleshooting for the bent image and/or skewed images. DATE: Oct. 15 ’92 PAGE: 6 of 10 9. Adjust the paper feed unit position < Rear side of the paper feed unit> as follows: a) Tighten the screw [E] while pushing the rear side of the paper...
  • Page 22 Reissued on Dec. 15 ’92 Technical Bulletin No. RTB-007 SUBJECT: Troubleshooting for the bent image and/or skewed images. DATE: Oct. 15 ’92 PAGE: 7 of 10 – Method B – 1. Follow steps 1 to 7 of method A. 2. Remove the DC power supply unit [A] (4 screw and all connectors).
  • Page 23 Reissued on Dec. 15 ’92 Technical Bulletin No. RTB-007 SUBJECT: Troubleshooting for the bent image and/or skewed images. DATE: Oct. 15 ’92 PAGE: 8 of 10 6. Take off the main motor belt [F] from the pulley. 7. Remove two connectors [G] from the paper feed unit [H].
  • Page 24 Reissued on Dec. 15 ’92 Technical Bulletin No. RTB-007 SUBJECT: Troubleshooting for the bent image and/or skewed images. DATE: Oct. 15 ’92 PAGE: 9 of 10 11. Install the paper feed unit as follows: < Rear side of the paper feed unit> a) Secure the screw [L] while pushing the rear side of the paper feed unit to the manual feed side...
  • Page 25 Reissued on Dec. 15 ’92 Technical Bulletin No. RTB-007 SUBJECT: Troubleshooting for the bent image and/or skewed images. DATE: Oct. 15 ’92 PAGE: 10 of 10 If the horizontal lines on the copy image are not parallel to the edge of the copy paper, follow the adjustment for optical skewing.
  • Page 26 PREPARED BY: S. Orita FROM: Copier Technical Support Section CHECKED BY: ,- CLASSIFICATION: MODEL: Revision of service manual E7 Series •l Information only Retrofit information Other Please correct your service manual as follows: 1. Service Manual Page 5-88, (Adjustment Standard for Horizontal...
  • Page 27 Technical Bulletin No. RTB-008 SUBJECT: DATE: 30, ’92 Service Manual Correction PAGE: 2 of 2 4. Service Manual Page 5-31 (Step 2 and 3 for the Development Bias Voltage Adjustment) (The correction is bolded) Incorrect Correct 2. Turn on the main switch, front 2.
  • Page 28 SUBJECT: Software Modification DATE: Apr. 15, 1993 PAGE: 1 of 2 PREPARED BY: S. Orita FROM: Copier Technical Support Section CHECKED BY: CLASSIFICATION: MODEL: E7 Series (A076/A077) Action Required Revision of service manual Troubleshooting Information only Retrofit Information Other Because of software changes, the ROM has been changed from P/N A0775105 to P/N A0775105A.
  • Page 29 Technical Bulletin No. RTB-009 SUBJECT: Software Modification DATE: Apr. 15, 1993 PAGE: 2 of 2 3. Blurred image problem with ADF in the interrupt mode (Phenomenon) When making the A4 lengthwise copies with the ADF in the interrupt mode, a blurred image appears on copies at 20 mm from the trailing edge (Case) Due to a software problem, the DF motor is energized before the previous original scanning is completed.
  • Page 30 SUBJECT: Constant J1 Misfeed Problem DATE: May 15, 1993 PAGE: 1 of 1 PREPARED BY: S. Orita FROM: Copier Technical Support Section CHECKED BY: CLASSIFICATION: MODEL: E7 Series (A076/A077) Action Required Revision of service manual Troubleshooting Information only Retrofit Information Other...
  • Page 31 No. RTB-011 SUBJECT: Software Modification DATE: Sep. 30, ’93 PAGE: 1 of 2 PREPARED BY: S. Orita FROM: Copier Technical Support Section CHECKED BY: CLASSIFICATION: MODEL: E7 Series (A076/A077) Action Required Revision of service manual Troubleshooting Information only Retrofit Information Other Because of software changes, the ROM has been changed from P/N A0775105A to P/N A0775105B.
  • Page 32 Technical Bulletin No. RTB-011 SUBJECT: Software Modification DATE: Sep. 30, ’93 PAGE: 2 of 2 2. Malfunction for F size detection ⁄ (Phenomenon) When making F size (8 " x 13") copies, a blank image appears on copies at the trailing edge. (Cause) Due to a software problem, the F paper size is detected as A4 paper size.
  • Page 33 SUBJECT: Off-set Image Problem DATE: Dec. 31, ’93 PAGE: 1 of 2 PREPARED BY: S. Orita FROM: 2nd Technical Support Section CHECKED BY: CLASSIFICATION: MODEL: E7 series (A076/A077) Action Required Revision of service manual Troubleshooting Information only Retrofit Information Other...
  • Page 34 Reissued on March 31 ’94 Technical Bulletin No. RTB-012 SUBJECT: Off-set Image Problem DATE: Dec. 31, ’93 PAGE: 2 of 2 (How to distinguish the new hot roller from the old one) The part number of the hot roller has not been changed (only a suffix change). To distinguish the new hot roller from the old one, a red mark or an extra groove has been added to the rear edge of the new hot roller as shown.
  • Page 35 SUBJECT: Remarks for replacing the fusing thermoswitch DATE: January. 31, 1994 PAGE: 1 of 2 PREPARED BY: S. Orita FROM: 2nd Technical Support Section CHECKED BY: CLASSIFICATION: MODEL: E7 Series (A076/A077) Action Required Revision of service manual Troubleshooting Information only Retrofit Information Other We have been informed that some field technicians might not have installed the fusing thermoswitch bracket properly.
  • Page 36 Technical Bulletin No. RTB-013 SUBJECT: Remarks for replacing the fusing thermoswitch DATE: January. 31, 1994 PAGE: 2 of 2 6. Remove the fusing cover [A] (1 screw). 7. Remove the thermoswitch bracket [B] (1 screw). 8. disconnect two thermoswitch connectors [C]. 9.
  • Page 37 DATE: Nov. 15, ’94 PAGE: 1 of 1 PREPARED BY: S. Orita FROM: 2nd Technical Support Section CHECKED BY: S. Hamano CLASSIFICATION: MODEL: E7 series Action Required Revision of service manual (A076 / A077) Troubleshooting Information only Retrofit Information Other As mentioned in the RTB No.12, the greater amount of Calcium Carbonate the copy paper...
  • Page 38 Retrofit information Other ( The platen covers as shown below were attached to the main body with two hinge shafts (P/N.52161374) and two retaining rings (P/N.07200025E). Description A0771355 Platen Cover (Ricoh) A0776354 Platen Cover (Gestetner) A0776355 Platen Cover (Nashua) A0776356...