Ricoh Pro L5160 Solutions Manual
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Ricoh Pro L5160 Solutions Manual

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  • Page 1 Table of Contents...

  • Page 2: Table Of Contents

    Table of Contents Table of Contents Before You Start ............... 4 How to Read the Manuals............4 Overview of Solutions Manual ..........5 When Print Quality Is Not Satisfactory ........... 9 Uneven density (Major case) ........... 9 STEP1-1 In the case of skewing ..........12 STEP1-2 In the case of the media feed quantity is not correct.
  • Page 3 Table of Contents Appendix ..............56 Trademarks ..............56...

  • Page 4: Before You Start

    Before You Start Before You Start How to Read the Manuals This document is a troubleshooting manual based on the abnormal image that can occur in some situations. In addition, it explains how to identify problem factors and technical mechanisms. The user guide also contains troubleshooting and tips for common problems, please refer to them.

  • Page 5: Overview Of Solutions Manual

    Before You Start Overview of Solutions Manual When print quality is not satisfactory Title Content Page Uneven density Describing the solution for Uneven P9-17 density. Black lines Describing the solution for Black lines. P18-21 White lines Describing the solution for Uneven white P22-24 lines.
  • Page 6 Before You Start Color difference from Describing the solution for Color original image difference. Ink adhesion on the print Describing the solution for Ink adhesion image on the print image. When you do not know how to set the print settings Title Content Page...
  • Page 7 Before You Start Unexpected behavior Title Content Page Auto adjustment failure Describing the solution for the trouble. Nozzle clogging Describing the solution for the trouble. Incorrectly detecting “media Describing the solution for the trouble. P42-43 end” Ethernet communication Describing the solution for the trouble. failure...
  • Page 8 Before You Start Convenient usage Title Content Page Reducing print preparation Describing operating instructions for the time and media Print settings Registered / Retrieved consumption function. Roll to Cut function Describing how to use Roll to Cut function. Reducing media Describing reducing the waste media when consumption occurring load media.

  • Page 9: When Print Quality Is Not Satisfactory

    When Print Quality Is Not Satisfactory When Print Quality Is Not Satisfactory Uneven density (Major case) Uneven density [Cause/Technical reason] In order to use this device with your desirable prints, please set and feed the media correctly. The device with the stagger head configuration can occur some unacceptable image quality due to some incorrect media behavior and sensitive skewing.
  • Page 10 When Print Quality Is Not Satisfactory Using the ColorGATE RIP: Right click on the job → Open the “Settings” window → Open the “Jobs” tab → Click on the cut marks icon → Select cut marks.
  • Page 11 When Print Quality Is Not Satisfactory [Details / Solution] There are two steps. Please refer to the corresponding item. a≠b When cutter marks are not the same level on the right and left position, the media is skewing. See the STEP1-1. a≒b≠0 When cutter marks are misaligned in a media feed direction, the media feed quantity is not correct.

  • Page 12: Step1-1 In The Case Of Skewing

    When Print Quality Is Not Satisfactory STEP1-1 In the case of skewing 1. Setting media is not correct. Please set the media correctly referring to the video which describes how to set media or section “setting media” in the manual” Operating Instructions”. How to set media: https://www.youtube.com/watch?v=aRqvMQCfMTg&feature=youtu.be https://2280171.mediaspace.kaltura.com/media/How+to+set+media+on+the+Pro+L5130+s...

  • Page 13: Step1-2 In The Case Of The Media Feed Quantity Is Not Correct

    When Print Quality Is Not Satisfactory STEP1-2 In the case of the media feed quantity is not correct. 1. You have not adjusted feed quantity and drop position. Adjust the feed quantity correctly, because optimal feed quantity differs for each media. See the section “Adjusting the Media Feed Quantity "...

  • Page 14: Step2 Adjust The Actual Image By Media Feed Adjustment

    When Print Quality Is Not Satisfactory STEP2 Adjust the actual image by Media Feed Adjustment If STEP 1 does not solve the uneven density, try the STEP2 solutions. STEP2 has two options. 1. Adjust the image by Media Feed Adjustment (micro settings) and Media Feed Correction.
  • Page 15 When Print Quality Is Not Satisfactory Media Feed Correction You can remove black lines using “Media Feed Correction”. You can select the level of media feed correction from level 0 to level 3. Basically, set level 0. If you can see black line, change setting to level 1. Change setting stronger when still does not solve.

  • Page 16: Uneven Density At The Media Edge (Not In The Center)

    When Print Quality Is Not Satisfactory Uneven density at the media edge (Not in the center) [Problem] Uneven density occurs in edge of media. [Cause/Technical reason] When you use eccentric media, uneven density occurs because Media feed quantity is not even at the center and edge of the media.

  • Page 17: Uneven Density (Media Is Stuck On The Platen)

    When Print Quality Is Not Satisfactory Uneven density (Media is stuck on the platen) [Problem] [Cause/Technical reason] Media is stuck on the machine. Having sticky media may lead to it being fed incorrectly due to sticking on the platen or roll media.

  • Page 18: Black Lines

    When Print Quality Is Not Satisfactory Black Lines (Major case） Media feeding pitch [Cause/Technical reason] 1. The media feed quantity is not correct. Not adjusted properly or Media Feed Adjustment (micro setting) are too short. 2. Heater temperature is not enough to dry the dropped ink. In the case of using high speed mode (6pass or 8pass), black lines occur at only dark image position due to too much ink.
  • Page 19 When Print Quality Is Not Satisfactory...

  • Page 20: Black Lines（Vacuum Level Is Not Fitting

    When Print Quality Is Not Satisfactory Black Lines（Vacuum level is not fitting） 1. Setting the media is not correct. ・Black lines occur. [Cause/Technical reason] A black line may occur if you raise the Vacuum level after adjusting Media feed quantity. It is because the media feed quantity differs as the load of the media increases.

  • Page 21: Black Lines（Level Changes As The Job Progresses

    When Print Quality Is Not Satisfactory Black Lines（level changes as the job progresses.） Black lines occur, and level changes as the job progresses. 1st job 20th job [Cause/Technical reason] Media thickness that are not correct. The correct media thickness setting is +1. However, “0” is set. Feed quantity is corrected according to the media setting while printing.

  • Page 22: White Lines

    When Print Quality Is Not Satisfactory White Lines White line occurs. at media feeding pitch not media feeding pitch [Cause/Technical reason] There are two reasons for the white line. 1. Media feed quantity is not correct. 2. Nozzle is clogging, or nozzle face is dirty You can recognize the reason for the white line by analyzing the actual image in progress.
  • Page 23 When Print Quality Is Not Satisfactory White line is on each media feed position White line is inside each media feed position...
  • Page 24 When Print Quality Is Not Satisfactory [Solution] 1. Adjust the media feed quantity. If the white line does not disappear even after performing the feed adjustment, change the "feed adjustment" setting to a small value. See the section "Uneven density or black streaks occur on the printed image" in the manual “Operating Instructions”.

  • Page 25: Characters Are Faint (Case 1)

    When Print Quality Is Not Satisfactory Characters Are Faint (Case 1) The printed image is faint in a horizontal direction. [Cause/Technical reason] Drop position adjustment has not been performed. [Solution] Carry out drop position adjustment. For details about adjustment, see section "Adjusting the Drop Position" in the manual” Operating Instructions”.

  • Page 26: Characters Are Faint (Case3)

    When Print Quality Is Not Satisfactory Characters Are Faint (Case3) Characters are faint (a line is double) in the image on the left and right side (does not occur at the center.) left center right [Cause/Technical reason] If media skew occurs, the image written by print head 1 and print head 3 will not be overlapped.
  • Page 27 When Print Quality Is Not Satisfactory [Solution] Please set the media correctly. See the video which describes how to set media or the section “Setting media” in the manual” Operating Instructions”. How to set media: https://www.youtube.com/watch?v=aRqvMQCfMTg&feature=youtu.be https://2280171.mediaspace.kaltura.com/media/How+to+set+media+on+the+Pro+L5130+s eries+of+wide+format+devices/1_mlm093yt...

  • Page 28: Characters Are Faint (Case4)

    When Print Quality Is Not Satisfactory Characters are Faint (Case4) [Problem] Image misalignment even if drop position adjustment and feed quantity adjustment was a success. [Cause/Technical reason] There are two reasons that cause possibly. 1. Using high temperature for pre-heater or print heater enough to deform media such as waving or curls.

  • Page 29: Color Is Difference From Original Image In The Gradation Part

    If you don’t have the dedicated media profiles, look for media profile in Profile library or make media profile. [Profile library] EU : ColorBase - https://ricoh.color-base.com/ US : Business Booster - https://ricohbusinessbooster.com/production-portfolio/color-profile// If you cannot make a color profile, contact your service representative.

  • Page 30: Unexpected Ink Adhesion On The Outputs

    When Print Quality Is Not Satisfactory Unexpected ink adhesion on the outputs [Problem] ・Media guides become dirty. ・White line or black dot occurs on the printed image. [Cause/Technical reason] Ink is deposited on the nozzle faces of the print head and the cap each time the machine is used.

  • Page 31: When You Do Not Know How To Set The Print Settings

    When you do not know how to set the print settings When you do not know how to set the print settings Head height We recommend that the default settings are best for good image quality. Change the setting to higher only if a media jam occurs or the print head rubs the media. Adjust the drop position again after changing the setting to prevent the abnormal image.

  • Page 32: Media Thickness

    When you do not know how to set the print settings Media thickness Check the media thickness information on the media data sheet or WEB site, and set the appropriate setting values in the table below. setting media thickness(mm) media thickness (inches) 0.05 - 0.1 mm 0.002-0.004 inches 0.1 - 15 mm...

  • Page 33: Vacuum Level

    When you do not know how to set the print settings Vacuum level The default setting is the best setting for high quality. When the media is waving, raise the vacuum level. If the vacuum level is too high, media gets lifted from the platen after feeding the media. If you can see it, lower the vacuum level.

  • Page 34: Heater Temperature & Ink Limit

    When you do not know how to set the print settings Heater temperature & ink limit If you do not have a media profile, adjust the heater temperature and ink limit by the following procedure. 1. Set the highest heater temperature of the tentative heater temperature. (indicated on the next page) 2.
  • Page 35 When you do not know how to set the print settings [Adjusting ink limit] Using ONIX RIP, Light click on the job → Open the “Job Editor” →Open the “Color correction” tab → Check the “Saturation” When using ColorGATE RIP, right click on the job → select “Settings” → select “Advanced Settings”...
  • Page 36 When you do not know how to set the print settings Target Heater Setting（℃） Media Pass Mode Remark Type PRINT POST CURE 6pass 50-60 50-60 65 or 90 85 or 90 8pass 45-55 45-55 65 or 90 85 or 90 12pass 45-55 45-55...
  • Page 37 When you do not know how to set the print settings Target Heater Setting（℃） Media Pass Mode Remark Type PRINT POST CURE 6pass 35-45 35-45 50-55 50-55 8pass 35-45 35-45 50-55 50-55 Textile/ 12pass 35-45 35-45 50-55 50-55 Fabric 16pass 35-45 35-45 50-55...

  • Page 38: Unexpected Behavior

    Unexpected Behavior Unexpected Behavior Auto drop position/Auto media feed quantity adjustment failed [Problem] Auto drop position or media feed quantity adjustment failed. [Cause/Technical reason] There are three possible reasons: 1. The machine could not print the adjustment pattern properly due to nozzles clogging. 2.

  • Page 39: Nozzle Clogging

    Unexpected Behavior Nozzle clogging [Problem] There are many nozzles clogged after leaving the machine idle. (Nozzle missing for more than 10ch has occurred) Good [Cause/Technical reason] If the humidity in the location where the machine is under 40%, the frequency of nozzles clogging may increase.
  • Page 40 Unexpected Behavior...

  • Page 41: Width Detection Fails

    Unexpected Behavior Width detection fails [Problem] Width detection fails. [Cause/Technical reason] Media width is detected by photo reflective sensor at above the black line. If you use a media that media does not reflect the light, the media width may not be detected.

  • Page 42: Media End Is Detected Incorrectly (Case 1)

    Unexpected Behavior Media end is detected incorrectly (case 1) [Problem] “Media end” is detected even though media is still on the roll. [Cause/Technical reason] The roll holder is idling because the roll core size does not fit correctly. Media remaining quantity is estimated from the rotation amount of roll media. If the flange is idling, the rotation amount is not measured correctly, and the remaining quantity is detected smaller.

  • Page 43: Media End Is Detected Incorrectly (Case 2)

    Unexpected Behavior Media end is detected incorrectly (case 2) [Problem] ”Media end” is detected despite of remaining the media. [Cause/Technical reason] Media is stuck on the platen. Reasons why the media is stuck on the platen, 1. Media is sticky, and it is increased by heater temperature. 2.

  • Page 44: Ethernet Communication Is Disconnected

    Unexpected Behavior Ethernet communication is disconnected. [Problem] Ethernet communication has disconnected despite connecting previously. It will not connect again even if you try, and a warning message is displayed on the Network configuration window. (In ONYX RIP case) Warning message on the ONIX RIP window [Cause/Technical reason] When using a PC equipped wireless LAN, Windows is switching wired or wireless connection due to the Network priority setting.

  • Page 45: Convenient Usage

    Convenient Usage Convenient Usage Reducing Print Preparation Time and Media Consumption Print settings Registered / Retrieved function Overview Using print settings Registered / Retrieved function, it is possible to shorten the adjustment time because the drop position and feed quantity adjustment can be omitted when you use the same media again In this function, print settings can be Registered / Retrieved as one parameter set.
  • Page 46 Convenient Usage Operating Instructions for Print settings Registered / Retrieved function. Describes how to register and retrieve the print settings. If you register the print settings in advance, You can stabilize print quality by registration/retrieving print settings for each product number of the media you are using.
  • Page 47 Convenient Usage ○ Registration 1. Fill in the registration time, media type, model number, roll/leaf, outer/inner winding, head height, vacuum level, media width, and media thickness on the print setting storage sheet. The confirmation method is indicating below. setting How to chack Media type Check the website of the media vendor or the media Product number...
  • Page 48 Convenient Usage 8. Press Enter. 9. Fill in the registered number on the print setting storage sheet. 10. Select the mode you adjusted in advance to register from [6 Pass], [8 Pass], [12 Pass], [16 Pass], and [32 Pass]. in the case of 4CW machines, select from [6 Pass], [8 Pass], [12 Pass], [16 Pass], [32 Pass], and [12 Pass (White)].
  • Page 49 Convenient Usage ○ Retrieve Describing the procedure to retrieve the registered print setting when changing or re-setting the media. 1. Set the media. 2. Lower the media lock lever. 3. Press [Yes]. 4. Press [Yes]. 5. Check the print setting storage sheet for the number where the print settings used for printing are stored.
  • Page 50 Convenient Usage 8. Press [Confirm]. ○ NOTE ・If there is no registered print setting, step 4 and later will not be displayed. ・When adding or overwriting the adjustment value, call up the print setting and perform the feed adjustment or drop position adjustment. When registering, select only the mode adjusted in advance.

  • Page 51: Roll To Cut Function

    Convenient Usage Roll to Cut function It can be used as Roll to Cut mode by changing the RIP settings. Media is wasted at each cut approximately 770 mm (30.31in), when default setting. In order to prevent the abnormal image by the media deformation, the default setting is not to rewind the media.
  • Page 52 Convenient Usage Caution If the printed part is contacting the floor, cutting may not work because cutter and cutter arm cannot catch the media. In addition, media may be skewed, and image quality may be degraded. How to set auto cut function ・To Set the auto cut function on the ONIX RIP: Right click on the job →...

  • Page 53: Reducing Media Consumption That Occurs When Loading The Media

    Convenient Usage Reducing media consumption that occurs when loading the media. You can reduce the waste media occurring the media set by expanding the media edge to roll core with the tape. The procedure that reducing waste media is introduced below. Caution This procedure needs to set the media more accurately than the procedure described in the operating instructions.
  • Page 54 Convenient Usage Rewind the media so that media tip place on the platen edge by rotating the roll holder on the back. At that moment, you must close the center cover and upper the media hold lever. Pull the other end of the tape straight down and attach it to the roll core using adhesive tape as shown.

  • Page 55: Reducing Media Consumption Occurring Job To Job

    Convenient Usage Reducing media consumption occurring Job to Job If you want to reduce the waste media, change the setting for the “automatic rewind function”. When you turn on this function, automatically rewind the media after drying and reduce the waste media between one job and next job maximum 690mm. * Available with FW V1.07 or higher.
  • Page 56 Appendix Appendix In this chapter, trademarks are summarized. Trademarks Adobe and Acrobat are either registered trademarks or trademarks of Adobe Systems Incorporated in the United States and/or other countries. Macintosh, Bonjour and Safari are trademarks of Apple Inc., registered in the U.S. and other countries.
  • Page 57 Appendix Microsoft® Windows Server® 2012 Standard • The product names of Windows Server 2012 R2 are as follows: Microsoft® Windows Server® 2012 R2 Foundation Microsoft® Windows Server® 2012 R2 Essentials Microsoft® Windows Server® 2012 R2 Standard • The product names of Windows Server 2016 are as follows: Microsoft®...
  • Page 58 When you cut media made of hard material or thick media, use a commercially available When you cut media made of hard material or thick media, use a commercially available 2014 年 4 月 D3AS-5040 © 2014 Ricoh Co., Ltd. M0BY-7566 Ver1.00 © 2019 Ricoh Co., Ltd.

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