Table 7-52
Issues, possible causes, and fixes (continued)
Items
Note
ENWW
Procedures
e.
Test with a verified working fan.
f.
Remove old thermal compound and pads, and replace properly with new pads.
2.
Verify thermal solution:
○
Use Thermal Monitor tool (available only to authorized service providers and
technicians) to run stress test (processor and GPU), and verify that thermal sensors
are within limits after thermal condition is serviced.
See https://support.hp.com/us-en/document/c01657439.
Common issues and possible solutions 167