HP ZBook Fury 17 G7 Maintenance And Service Manual page 177

Table 7-49 Issues, possible causes, and fixes (continued)
Items
Tips
ENWW
Procedures
Troubleshooting steps
1. Update BIOS and hard drive firmware.
2. Examine AC adapter to be sure that it is not faulty or overloaded. Disconnect all
peripherals (USB storages, dock, and others.
3. Remove hard drive to isolate the noise.
4. Test the hard drive on a verified working computer if the noise continues. If the hard drive
makes the same noise or clicking sounds, the sounds are either normal sounds for the
hard drive or a fault with the hard drive.
5. Verify original hard drive connection and flex cable. Reseat hard drive and connection.
6. Run HP PC Hardware Diagnostics (UEFI). If failed, record failure code and replace hard
drive replace.
7. If you find no error with HP PC Hardware Diagnostics (UEFI), perform disk
defragmentation. Some hard drives make a clicking noise when highly fragmented.
For optimal system performance, place your operating system and all of your most commonly
used applications and files on the fastest hard drive or solid-state drive and on the fastest
areas on the drive (primary partition of 200 GB max).
See Routine maintenance for performance improvement on page 173).
Common issues and possible solutions 163