Network Connectivity Wireless (Wlan); Wwan - HP ZBook Fury 17 G7 Maintenance And Service Manual

Table 7-38 Issues, possible causes, and fixes
Items
Symptoms
Unable to find networks (yellow bang)
●
Connection dropouts
●
Slow performance
●

Network connectivity wireless (WLAN)

Use this information to troubleshoot wireless connectivity issues.
Table 7-39 Issues, possible causes, and fixes
Items
Symptoms
● Unable to find networks (yellow bang)
● Connection dropouts
● Slow performance
The following steps are for authorized providers or technicians.

WWAN

Use this information to troubleshoot WWAN issues.
Table 7-40 Issues, possible causes, and fixes
Items
Symptom
Unable to find networks or service
ENWW
Procedures
Possible causes
Network source, cable, connection, RJ-45 (network) jack, driver, settings.
Troubleshooting steps
Quick Check: verify the network status lights that supposed to flash when there
is network activity.
Procedures
Possible causes
Network source, cable, connection, wireless module, driver, settings.
1. Verify that the wireless module and its antenna cables are fully inserted and
in good condition (see WLAN module removal and replacement section).
Reseat wireless module and antenna connection.
2. Verify the module antenna cable connection is not loose.
3. Verify that antenna cables are properly connected to the MAIN and AUX
terminals (see WLAN module removal and replacement section).
Procedures
Possible causes
Network source, cable, connection, driver, settings.
Common issues and possible solutions 153