Page 1 User Guide What You Can Do with This Machine Getting Started Copy Print Scan Document Server Web Image Monitor Adding Paper and Ink Troubleshooting Information for This Machine For safe and correct use, be sure to read the Safety Information in Read This FIrst before using the machine.
Page 3: Table Of Contents
TABLE OF CONTENTS How to Read the Manuals..........................7 Symbols Used in the Manuals........................7 Model-Specific Information..........................8 Names of Major Features..........................9 1. What You Can Do with This Machine Searching by What You Want to Do......................11 Reducing my Costs............................11 Using Scanned Files on the Computer.......................
Page 4 [Copy] Screen..............................43 [Scanner] Screen............................46 Registering Functions in a Program.........................50 Example of Programs (When Using the Classic Applications)..............53 Turning On/Off the Power..........................55 Turning On the Main Power........................55 Turning Off the Main Power........................55 Logging In the Machine...........................57 When the Authentication Screen is Displayed..................57 User Code Authentication Using the Control Panel..................
Page 5 Storing Data in the Document Server......................87 4. Print Installing the Printer Driver for a Network Connection..................89 Installing the Printer Driver for the Selected Port..................89 Using Windows Print Server........................92 Installing the Printer Driver for USB Connection.................... 93 Windows Server 2003/2003 R2......................93 Windows Vista, Windows Server 2008....................94 Windows 7/8/8.1/10, Windows Server 2008 R2/2012/2012 R2..........94 Displaying the Printer Driver Properties......................
Page 6 Deleting an SMB Registered Folder......................119 Entering the Path to the Destination Manually..................120 Basic Procedure for Sending Scan Files by E-mail..................122 Registering an E-mail Destination......................123 Deleting an E-mail Destination......................... 124 Entering an E-mail Address Manually..................... 125 Basic Procedure for Storing Scan Files......................126 Checking a Stored File Selected from the List..................
Page 7 When You Have Problems Operating the Machine...................185 When Multiple Functions Cannot Be Executed Simultaneously............190 Messages Displayed When You Use the Copy/Document Server Function........... 191 Messages Displayed When You Use the Printer Function................193 Messages Displayed on the Control Panel When You Use the Printer Function........193 Messages Printed on the Error Logs or Reports When You Use the Printer Function......196 Messages Displayed When You Use the Scanner Function..............
Page 8 Notes to users in the state of California (Notes to Users in USA) (mainly North America)..................................246 INDEX ................................247...
Page 9: How To Read The Manuals
How to Read the Manuals Symbols Used in the Manuals This manual uses the following symbols: Indicates points to pay attention to when using functions. This symbol indicates points that may result in the product or service becoming unusable or result in the loss of data if the instructions are not obeyed. Be sure to read these explanations.
Page 10: Model-Specific Information
Model-Specific Information This section explains how you can identify the region your machine belongs to. There is a label on the rear of the machine, located in the position shown below. The label contains details that identify the region your machine belongs to. Read the label. DNE003 The following information is region-specific.
Page 11: Names Of Major Features
Names of Major Features In this manual, major features of the machine are referred to as follows: • Roll Unit RU6550 Paper Input Location 2...
Page 13: What You Can Do With This Machine
1. What You Can Do with This Machine You can search for a description by what you want to do. Searching by What You Want to Do You can search for a procedure by what you want to do. Reducing my Costs BRL059S Printing multi-page documents on a single sheet (Combine) See "Combined Copying", Copy/ Document Server.
Page 14: Using Scanned Files On The Computer
1. What You Can Do with This Machine Using Scanned Files on the Computer CQH100 Sending scan files See "Basic Procedure for Sending Scan Files by E-mail", Scan. Sending the URL of the folder in which scan files are stored See "Sending the URL by E-mail", Scan.
Page 15: Registering Destinations
Searching by What You Want to Do Registering Destinations CQH101 Using the control panel to register destinations in the Address Book See "Registering a destination in the address book manually", Scan. Operating the Machine More Effectively CQH102 Registering and using frequently-used settings (Program) See "Registering Functions in a Program", Convenient Functions.
Page 16 1. What You Can Do with This Machine Registering frequently-used settings as initial settings (Program as Defaults) See "Changing the Default Functions of the Initial Screen", Convenient Functions. Registering frequently-used printing settings to the printer driver See "Using One Click Presets", Print. Changing the initial settings of the printer driver to frequently-used printing settings See "Displaying the [Printing Preferences] Dialog Box", Print.
Page 17: What You Can Do With This Machine
What You Can Do with This Machine What You Can Do with This Machine This section describes the features of this machine. Customizing the [Home] Screen The icons of each function are displayed on the [Home] screen. DNE059 • You can add shortcuts to often used programs or Web pages to the [Home] screen. The programs or Web pages can be recalled easily by pressing the shortcut icons.
Page 18: Making Copies Using Various Functions
1. What You Can Do with This Machine Making Copies Using Various Functions CQH002 • You can make copies in full color. You can switch the color copy mode depending on the type of originals used and the desired finish. See "Copying in Color", Copy/ Document Server.
Page 19: Printing Data Using Various Functions
What You Can Do with This Machine Printing Data Using Various Functions CQH003 • This machine supports network and local connections. • You can print or delete print jobs stored on the machine's hard disk, which have been previously sent from computers using the printer driver. The following types of print jobs can be selected: Sample Print, Locked Print, Hold Print, and Stored Print.
Page 20 1. What You Can Do with This Machine CQH004 • You can retrieve stored documents scanned in scanner mode to your computer. • Using the file format converter, you can download documents stored in copier, Document Server, or printer mode to your computer. •...
Page 21: Using The Scanner In A Network Environment
What You Can Do with This Machine Using the Scanner in a Network Environment CQK103 • You can send scan files to a specified destination using e-mail (Sending scan files by e-mail). See "Basic Procedure for Sending Scan Files by E-mail", Scan. •...
Page 22: Preventing Information Leakage (Security Functions)
1. What You Can Do with This Machine DHJ266 • To use this function, the OCR unit is required. • You can select a file type from [PDF], [PDF (JPEG 2000)], or [PDF/A]. • This function allows the machine to optically recognize characters in various languages and up to approximately 40,000 characters a page on paper up to A1 size.
Page 23: Monitoring And Setting The Machine Using A Computer
What You Can Do with This Machine • You can limit the usage of functions for each user. • See Security Guide. Monitoring and Setting the Machine Using a Computer Using Web Image Monitor, you can check the machine's status and change the settings. CQH005 You can check which paper input location is running out of paper, register information in the Address Book, specify the network settings, configure and change the system settings, manage jobs, print the job...
Page 24 1. What You Can Do with This Machine CQH103 • Using the printer driver, you can embed a pattern in the printed document. If the document is copied on a machine with the Copy Data Security unit, protected pages are grayed out in the copy.
Page 25: Getting Started
2. Getting Started This chapter describes how to start using this machine. Guide to Names and Functions of Components • Do not obstruct the machine's vents. Doing so risks fire caused by overheated internal components. Front DNE001 1. Original cover Open to clear jammed originals.
Page 26 2. Getting Started 4. [Scanner Stop] key Use if originals are feeding in slanted, or to cancel scanning while an original is feeding in. 5. Original table Place originals here scanning side down. 6. Original guide Set to the width of your originals. 7.
Page 27 Guide to Names and Functions of Components Rear DNE002 1. Original exit Originals are delivered here. 2. Vents Prevent overheating. 3. Ink collector unit cover Open this cover to replace the ink collector unit. Ink used for maintenance collects in the ink collector unit. 4.
Page 28: Guide To Functions Of The Machine's Options
2. Getting Started Guide to Functions of the Machine's Options Guide to Functions of the Machine's External Options • Using Print Copy Tool, you can edit and manage print, copy, or scan jobs and configure device settings. For details about the available Print Copy Tool functions, see the Print Copy Tool manual. DNE004 1.
Page 29: Guide To The Names And Functions Of The Machine's Control Panel
Guide to the Names and Functions of the Machine's Control Panel Guide to the Names and Functions of the Machine's Control Panel DNE093 1. Display panel This is a touch panel display that features icons, keys, shortcuts, and widgets that allow you to navigate the screens of the various functions and applications and provide you with information about operation status and other messages.
Page 30: Changing The Display Language
2. Getting Started Changing the Display Language You can change the language used on the display. English is set as default. Press [Home] ( ) at the bottom of the screen in the center. Flick the screen to the left, and then press the [Change Langs. Widget]. Select the language you want to display.
Page 31: Setting The Output Basket
Setting the Output Basket Setting the Output Basket • Open the output basket before you start printing. • Hold the bars with both hands. If you hold the bars with only one hand, you might drop the bars. • If the machine is installed near an air conditioner or heater, the delivered paper might not be stacked properly due to the air from the air conditioner or heater.
Page 32 2. Getting Started DNE063 • A1/A2 (landscape)/D/C (landscape) stack mode To stack A1/D or A2/C (landscape) paper properly, set up the output basket in A1/A2 (landscape)/D/C (landscape) stack mode, see page 35 "Setting Up the Output Basket in A1/A2 (landscape)/D/C (landscape) Stack Mode". DNE064 Names of the parts of the output basket DNE066...
Page 33: Setting Up The Output Basket In Basic Mode
Setting the Output Basket Setting Up the Output Basket in Basic Mode For most printing, the basket can be set up in the basic mode. Make sure the output basket is closed, and then pull it out. DNE067 Slide bar 2 toward 2A. Hold both ends of bar 2.
Page 34: Setting Up The Output Basket In A0/A1/E/D Stack Mode
2. Getting Started Printed paper is output as shown in the illustration. DNE124 Close the output basket Push the output basket towards the machine. DNE069 Setting Up the Output Basket in A0/A1/E/D Stack Mode To stack A0/E or A1/D paper properly, set up the output basket in A0/A1/E/D stack mode. Make sure that the output basket is in basic mode.
Page 35 Setting the Output Basket Carefully pull out bar 1 horizontally until it stops. DNE070 1. Bar 1 The output basket locks in the horizontal position. DNE071 Slide bar 2 toward 2B. Hold both ends of bar 2. DNE096 1. Bar 2 2.
Page 36 2. Getting Started DNE097 When you start printing, make sure that the output basket is open as shown above. Printed paper is output as shown in the illustration. DNE125 Set the output basket to its original position Slide bar 2 toward 2A. Hold both ends of bar 2.
Page 37: Setting Up The Output Basket In A1/A2 (Landscape)/D/C (Landscape) Stack Mode
Setting the Output Basket Carefully push in bar 1 horizontally until it stops. DNE072 1. Bar 1 Setting Up the Output Basket in A1/A2 (landscape)/D/C (landscape) Stack Mode To stack A1/D or A2/C (landscape) paper properly, set up the output basket in A1/A2 (landscape)/D/C (landscape) stack mode.
Page 38 2. Getting Started 1. Bar 1 The output basket locks in the horizontal position. DNE071 Slide bar 2 toward 2B. Hold both ends of bar 2. Slide bar 2 until it clicks. DNE096 1. Bar 2 2. 2B Turn lever to 2C. DNE099 1.
Page 39 Setting the Output Basket DNE100 When you start printing, make sure that the output basket is open as shown above. Printed paper is output as shown in the illustration. DNE126 Set the output basket to its original position Turn lever to 2B. DNE121 1.
Page 40 2. Getting Started DNE098 1. Bar 2 2. 2A Carefully push in bar 1 horizontally until it stops. DNE072 1. Bar 1...
Page 41: How To Use The [Home] Screen
How to Use the [Home] Screen How to Use the [Home] Screen The [Home] screen is set as the default screen when the machine is turned on. One icon is assigned to each function, and these icons are displayed on the [Home] screen. You can add shortcuts to frequently used functions or Web pages to the [Home] screen.
Page 42 2. Getting Started For details about the modes, see "Saving Energy", Getting Started. 5. Application list icon Press to display the application list. You can create shortcuts to the applications on the [Home] screen. To use an application displayed in the [Widget] tab and [Program] tab, create a shortcut for the application on the [Home] screen.
Page 43: Adding Icons To The [Home] Screen
How to Use the [Home] Screen • Machine Features • Counter • Inquiry • Address Book Management • Tray Paper Settings • Current Job / Job History • The [Home] screen is set as the default screen when the machine is turned on. You can change this default setting under Function Priority.
Page 44 2. Getting Started Press the [Program] tab. Press and hold down the [Bookmark] icon. The image of where the shortcut is to be placed on the [Home] screen is displayed. Drag the icon to where you want to place it on the screen. Select the bookmark you want to add from the bookmark list.
Page 45: How To Use Each Application
How to Use Each Application How to Use Each Application You can open the function screens by pressing icons such as [Copy] or [Scanner] on the [Home] screen. Three kinds of screens ("Standard Application Screen", "Classic Application Screen", and "Quick Application Screen") can be used by each function.
Page 46 2. Getting Started DNE110 Icon Description You can select a color mode. You can reduce or enlarge images. You can select the paper input location containing the paper you want to copy onto, and specify the length to cut the paper loaded in the paper input location.
Page 47 How to Use Each Application DNE132 Icon Description You can select an original type that is suitable for your originals. You can assemble copies as sets in sequential order. You can specify the size of originals when copying custom size originals.
Page 48: [Scanner] Screen
2. Getting Started [Scanner] Screen DNE105 Icon Description Displays the type of scanner destination. Press to switch between e-mail destinations and folder destinations. The specified destination is shown here. By tapping the destination, you can register it to the Address Book or remove it from the destinations.
Page 49 How to Use Each Application Icon Description Press to clear your current settings. Press to display the preview screen after scanning originals. You can check the settings in Send Settings. Press to open the send settings screen. For details, see page 47 "[Send Settings] screen".
Page 50 2. Getting Started DNE106 Icon Description Press to select the settings that are appropriate for the type of your original and color mode. Press to select a file type. Press to select the resolution to scan the original. If you select this, the machine waits indefinitely for additional originals. Press to specify the density to scan the original.
Page 51 How to Use Each Application Icon Description Press to select the orientation of the original. Press to specify the sender. Press to specify the magnification ratio for scanning the original. Press to enter the subject of the e-mail. Press to enter the main text of the e-mail. DNE108 Icon Description...
Page 52: Registering Functions In A Program
2. Getting Started Registering Functions in a Program Depending on the functions, the number of programs that can be registered is different. Standard Applications • Copy: 25 programs • Scanner: 100 programs Classic Applications • Copier (Classic): 25 programs • Document Server: 25 programs •...
Page 53 Registering Functions in a Program This section explains how to register functions to a program by using each application. Standard Applications/Quick Applications Edit the settings so all functions you want to register to a program are selected on the [Copy], [Scanner], or [Quick Scanner] screen. Press [Menu] ( ) at the bottom of the screen in the center.
Page 54 2. Getting Started • The number of characters you can enter for a program name varies depending on the functions as follows: • Standard Applications • Copy: 40 characters • Scanner: 40 characters • Classic Applications • Copier (Classic): 34 characters •...
Page 55: Example Of Programs (When Using The Classic Applications)
Registering Functions in a Program Example of Programs (When Using the Classic Applications) Copier (Classic) Program name Program description Effect Dated confidential In [Edit / Color], specify You can increase security copy [CONFIDENTIAL] under [Preset awareness by printing Stamp], and [Date Stamp]. "CONFIDENTIAL"...
Page 56 2. Getting Started Program name Program description Effect Long-term storage Select [PDF/A] in [Send File Type / You can easily digitize documents scan Name]. to "PDF/A" file format, which is suitable for long-term storage. Unified-size scan In [Scan Settings], select [Reduce / You can skip the procedure to unify Enlarge] under [Edit], and then the print size when reprinting...
Page 57: Turning On/Off The Power
Turning On/Off the Power Turning On/Off the Power • Do not repeatedly push the main power switch. • When you push the main power switch, wait at least 10 seconds after it is confirmed that the main power indicator has lit up or gone out. Not doing so may result in nozzle clogging due to dried head, leading to malfunctions.
Page 58 2. Getting Started • Do not hold down the main power switch while turning off the main power. Doing so forcibly turns off the machine's power and may damage the hard disk or memory and cause malfunctions. Push the main power switch. The main power indicator goes out.
Page 59: Logging In The Machine
Logging In the Machine Logging In the Machine When the Authentication Screen is Displayed If Basic Authentication, Windows Authentication, or LDAP Authentication is active, the authentication screen appears on the display. The machine only becomes operable after entering your own Login User Name and Login Password.
Page 60: Logging Out Using The Control Panel
2. Getting Started Press [Login] on the top right on the screen. Press [User Name]. Enter a Login User Name, and then press [Done]. Press [Password]. Enter a Login Password, and then press [Done]. Press [Login]. Logging Out Using the Control Panel This section explains the procedure for logging out the machine when Basic Authentication, Windows Authentication, or LDAP Authentication is set.
Page 61 Logging In the Machine Press [OK].
Page 62: Placing Originals
2. Getting Started Placing Originals • Place one original at a time on the original table. • When inserting an original, push it lightly against the rollers. Pushing it with force may cause an original jam. • Once an original start to feed in, do not push or pull it. This may damage the original. •...
Page 63: Scanning An Original Using A Carrier Sheet
Placing Originals Using both hands, carefully insert the original between the original guides, scan side down. Push the original so that it makes light contact with the feed rollers. Support the original with your hands until it feeds in. DNE013 Stopping originals from feeding in If the originals are feeding in slanted, or jamming, etc., press the [Scanner Stop] key to stop them feeding in.
Page 64: Placing Rolled Originals
2. Getting Started originals onto the original output guides, see "Ejecting originals onto the original output guides", Paper Specifications and Adding Paper. Open the carrier sheet with the transparent sheet face up, and then insert the original also face up. Align the original with the fold of the carrier sheet.
Page 65 Placing Originals Check that the output basket is in basic mode. DNE016 Adjust the original guides to the original size. Place the trailing edge of the rolled original on the output basket. Pull the leading edge of the original up to the original table with the side to be scanned facing down.
Page 66 2. Getting Started...
Page 67: Copy
3. Copy This chapter describes frequently used copier functions and operations. For information not included in this chapter, see Copy/ Document Server available on our website. Basic Procedure To make copies of originals, place them on the original table. For details, see page 60 "Placing Originals on the Original Table".
Page 68 3. Copy Place the original on the original table. The original feeds into the machine automatically, and copying starts. If [Press Start Key] is selected for [Feed Start Method], copying starts after you press [Start]. When the copy job is finished, press [Reset] to clear the settings.
Page 69: Reducing Or Enlarging Originals
Reducing or Enlarging Originals Reducing or Enlarging Originals This section describes methods of reducing or enlarging images by specifying a reproduction ratio, or a paper size. Base Point The upper right corner is the base point. CPH016 In addition to the functions described in this section, advanced reduce/enlarge copy functions are also available.
Page 70: Zoom
3. Copy When Using the Copy Application About how to use the application's screen, see page 43 "[Copy] Screen". When Using the Copier (Classic) Application Press [Reduce / Enlarge]. Select a ratio, and then press [OK]. Place the original, and start scanning. Zoom You can specify the reproduction ratio in increments of 0.1%.
Page 71 Reducing or Enlarging Originals CKN007 When Using the Copy Application About how to use the application's screen, see page 43 "[Copy] Screen". When Using the Copier (Classic) Application To specify a reproduction ratio, enter the ratio using the number keys or specify the ratio with [ ] or [ ].
Page 72: Auto Reduce / Enlarge
3. Copy Enter the desired ratio with the number keys, and then press [ ]. Press [OK] twice. Place the original, and start scanning. Auto Reduce / Enlarge The machine automatically detects the original size and then selects an appropriate reproduction ratio based on the paper size you select.
Page 73: User Auto Reduce / Enlarge
Reducing or Enlarging Originals E (34 × 44) , D (22 × 34) , C (17 × 22) , B (11 × 17) , A (8 × 11) • Architecture E (36 × 48) , D (24 × 36) , C (18 × 24) , B (12 ×...
Page 74 3. Copy You can select the following combinations: (mainly Europe) Original size Copy size A0, A1, A2, A3, A4, B1 JIS, B2 JIS, B3 JIS, B4 JIS B1 JIS B2 JIS B3 JIS B4 JIS (mainly North America) Original size Copy size Engineering E (34 ×...
Page 75 Reducing or Enlarging Originals When Using the Copy Application About how to use the application's screen, see page 43 "[Copy] Screen". When Using the Copier (Classic) Application Press [User Auto R/E]. Check that the combination selected for User Auto Reduce / Enlarge is the one you want.
Page 76: Combined Copying
3. Copy Combined Copying This mode can be used to select a reproduction ratio automatically and copy the originals onto a single sheet of copy paper. The machine selects a reproduction ratio between 25.0 and 400.0%. If the orientation of the original is different from that of the copy paper, the machine will automatically rotate the image by 90 degrees to make copies properly.
Page 77 Combined Copying CKN016 When Using the Copy Application About how to use the application's screen, see page 43 "[Copy] Screen". When Using the Copier (Classic) Application Press [Combine]. Select the number of originals to combine. Press [Original Orientation]. Select the original orientation. Press [OK] twice.
Page 78: Specifying The Length Of Copy Paper Cut
3. Copy Specifying the Length of Copy Paper Cut Specify the length to cut the paper loaded in the paper input location. • You cannot cut the paper in the paper bypass location. The following paper cut methods are available: Synchro Cut Cuts the paper at the same length as the original.
Page 79: Preset Cut
Specifying the Length of Copy Paper Cut When Using the Copier (Classic) Application Select Paper Input Location 1 or 2. Make sure that [Synchro Cut] is selected. Preset Cut Cuts the paper at a preset size, regardless of the size of the original. You can use this to copy different sized originals to the same size.
Page 80 3. Copy The preset cut size differs depending on the paper roll width. It is cut in the following sizes. (mainly Europe) Paper roll width Preset Preset 841 mm 594 mm 420 mm 297 mm 728 mm B1 JIS B2 JIS 515 mm B2 JIS B3 JIS...
Page 81: Variable Cut
Specifying the Length of Copy Paper Cut Paper roll width Preset Preset 11 inch 11 × 17 × 11 • Architecture Paper roll width Preset Preset 36 inch 36 × 48 24 × 36 30 inch 30 × 42 21 × 30 24 inch 24 ×...
Page 82 3. Copy When Using the Copier (Classic) Application Select [Variable Cut]. Enter the length with the number keys, and then press [ ]. Press [OK]. Select Paper Input Location 1 or 2.
Page 83: Copying From The Paper Bypass Location
Copying from the Paper Bypass Location Copying from the Paper Bypass Location Use the paper bypass location to copy onto paper sizes that cannot be loaded on the paper input locations. About how to load paper in the paper bypass location, see page 152 "Loading Paper into the Paper Bypass Location".
Page 84: Copying Onto Regular Size Paper From The Paper Bypass Location
3. Copy • If you specify [Display Automatically] for [Paper Settings Screen for Bypass], you can display the [Bypass Paper] screen by pressing [ ] instead of pressing [ ]. For details, see "General Features", Copy/ Document Server. • If the paper bypass location is not automatically selected, press [ Copying onto Regular Size Paper from the Paper Bypass Location When Using the Copy Application About how to use the application's screen, see page 43 "[Copy] Screen".
Page 85: Copying Onto Custom Size Paper From The Paper Bypass Location
Copying from the Paper Bypass Location Copying onto Custom Size Paper from the Paper Bypass Location Paper that has a horizontal length of 279.4–914.4 mm (11.00–36.00 inches) and a vertical length of 210.0–2,000.0 mm (8.27–78.74 inches) can be fed in from the paper bypass location. When Using the Copy Application About how to use the application's screen, see page 43 "[Copy] Screen".
Page 86: Sort
3. Copy Sort The machine assembles copies as sets in sequential order. Depending on your model and which options are installed on it, some of these functions might not be available. For details, see "Functions Requiring Optional Configurations", Getting Started. •...
Page 87 Sort When Using the Copy Application About how to use the application's screen, see page 43 "[Copy] Screen". When Using the Copier (Classic) Application Press [Finishing]. Select [Sort] or [Rotate Sort], and then press [OK]. Enter the number of copy sets using the number keys. Place your original, and start scanning.
Page 88: Changing The Number Of Sets
3. Copy Changing the Number of Sets You can change the number of copy sets during copying. • This function can be used only when the Sort function is selected. When Using the Copy Application About how to use the application's screen, see page 43 "[Copy] Screen". When Using the Copier (Classic) Application While "Copying..."...
Page 89: Storing Data In The Document Server
Storing Data in the Document Server Storing Data in the Document Server The Document Server enables you to store documents being read with the copy feature on the hard disk of this machine. Thus you can print them later applying necessary conditions. You can check the stored documents on the Document Server screen.
Page 90 3. Copy...
Page 91: Print
Select [Specify a new port], and then click [Next >]. Select [Standard TCP/IP Port], and then click [Next >]. Click [Next]. Enter the machine name or IP address, and then click [Next]. When the device type selection appears, select "RICOH Network Printer C model". Click [Finish].
Page 92 4. Print Select the [Printer Name:] check box of the machine model you want to use. Configure the user code, default printer, and shared printer as necessary. Click [Continue]. The installation starts. Click [Finish]. When you are prompted to restart your computer, restart it by following the instructions that appear.
Page 93 Installing the Printer Driver for a Network Connection In the [Select a shared printer by name] box, enter "http://(machine's IP address or host name)/printer (or ipp)" as the printer's address, and then click [Next]. Click [Have Disk...]. Click [Browse...], and then specify a location for the INF file. If the CD-ROM drive is D, the source files of the printer driver are stored in the following locations: 32-bit driver D:\X86\DRIVERS\PS\X86\MUI\DISK1 64-bit driver D:\X64\DRIVERS\PS\X64\MUI\DISK1...
Page 94: Using Windows Print Server
4. Print Using Windows Print Server Click [PostScript 3 Printer Driver] on the installer screen. The software license agreement appears in the [License Agreement] dialog box. After reading the agreement, click [I accept the agreement.], and then click [Next >]. Select a printer driver you want to use, and then click [Next >].
Page 95: Installing The Printer Driver For Usb Connection
Installing the Printer Driver for USB Connection Installing the Printer Driver for USB Connection This section explains how to install the printer driver using USB. See the installation procedure for the operating system you are using. Before installing, check that only the operating system is running on the computer and no print jobs are in progress.
Page 96: Windows Vista, Windows Server 2008
4. Print Click [Finish]. If the printer driver has already been installed and plug and play is enabled, the icon of the printer connected to the "USB001" port is added to the [Printers], [Printers and Faxes], or [Devices and Printers] window. The number after "USB"...
Page 97 Installing the Printer Driver for USB Connection Click [Settings] on the Charm Bar, and then click [Control Panel]. When the [Control Panel] window appears, click [View devices and printers]. • Windows 10: Right-click the [Start] button on the desktop, and then click [Control Panel]. When the [Control Panel] window appears, click [View devices and printers].
Page 98: Displaying The Printer Driver Properties
4. Print Displaying the Printer Driver Properties This section explains how to open the printer driver properties from [Devices and Printers]. • Manage Printers permission is required to change the printer settings. Log on as an Administrators group member. • You cannot change the machine default settings for individual users. Settings made in the printer properties dialog box are applied to all users.
Page 99: Standard Printing
Standard Printing Standard Printing This section explains how to print documents from the printer driver using WordPad in Windows 7 as an example. The screens displayed may differ depending on the application. • If you send a print job via USB 2.0 while the machine is in Low Power mode or Sleep mode, an error message might appear when the print job is complete.
Page 100: Combining Multiple Pages Into Single Page
4. Print Combining Multiple Pages into Single Page This section explains how to print multiple pages onto a single sheet. The combine printing function allows you to economize on paper by printing multiple sheets at reduced size onto a single sheet. Click the WordPad menu button in the upper left corner of the window, and then click [Print].
Page 101 Combining Multiple Pages into Single Page From Left to Right/Top to From Right to Left/Top to Orientation Bottom Bottom Landscape 4 Pages per Sheet Right, then Down Down, then Right Left, then Down Down, then Left...
Page 102: Locked Print
4. Print Locked Print Sending a Locked Print File Click the WordPad menu button in the upper left corner of the window, and then click [Print]. In the "Select Printer" list, select the printer you want to use. Click [Preferences]. In the "Job Type:"...
Page 103 Locked Print Press the [Print Jobs] tab. Press [Locked Print Job]. Select the files you want to print. You can select all the Locked Print files at once by pressing [Select All Jobs] after selecting a file. Press [Print]. Enter the password using the number keys, and then press [OK]. Enter the number of copies using the number keys if necessary, and then press [Print].
Page 104: Hold Print
4. Print Hold Print Sending a Hold Print File Click the WordPad menu button in the upper left corner of the window, and then click [Print]. In the "Select Printer" list, select the printer you want to use. Click [Preferences]. In the "Job Type:"...
Page 105 Hold Print Press the [Print Jobs] tab. Press [Hold Print Job]. Select the files you want to print. You can select all the Hold Print files at once by pressing [Select All Jobs] after selecting a file. Press [Print]. Enter the number of copies using the number keys if necessary, and then press [Print].
Page 106: Stored Print
4. Print Stored Print Sending a Stored Print File Click the WordPad menu button in the upper left corner of the window, and then click [Print]. In the "Select Printer" list, select the printer you want to use. Click [Preferences]. In the "Job Type:"...
Page 107: Printing A Stored Print File Using The Control Panel
Stored Print Printing a Stored Print File Using the Control Panel • The Stored Print files are not deleted even after the printing has been completed. For the procedure to delete the documents, see "Deleting Stored Print files", Print. Press [Home] ( ) at the bottom of the screen in the center.
Page 108: Saving And Printing Using The Document Server
4. Print Saving and Printing Using the Document Server The Document Server enables you to store documents on the machine's hard disk, and allows you to edit and print them as necessary. • Do not cancel the file transfer process while the data is being sent to the Document Server. The process may not be canceled properly.
Page 109: Managing Documents Stored In Document Server
Saving and Printing Using the Document Server Click [OK]. In the "Select Print Quality:" list, select [Speed Priority (Drawing)], [Speed Priority], [Standard], or [Quality Priority]. You can also specify the print quality settings by clicking the [Detailed Settings] tab, and then [Print Quality:Standard] in the "Menu:"...
Page 110: Checking The Printer Status From The Printer Icon
4. Print Checking the Printer Status from the Printer Icon The quick applications that are installed on this machine allow you to operate some of the printer functions from a single screen. Using the Printer function of the quick applications, you can check the status of the jobs that have been sent from computers.
Page 111: Using The Quick Print Release Function
Using the Quick Print Release Function Using the Quick Print Release Function The quick applications that are installed on this machine allow you to operate some of the printer functions from a single screen. Using the Quick Print Release function, you can view the list of documents that are stored on the machine.
Page 112: Using The Print/Scan(Memory Storage Device) Function
4. Print Using the Print/Scan(Memory Storage Device) Function The Print/Scan(Memory Storage Device) function allows you to read and print files that are stored on a memory storage device such as an SD card or USB flash memory device. Also, you can save the scanned data on a memory storage device.
Page 113 Using the Print/Scan(Memory Storage Device) Function Insert a memory storage device in the media slot. For details about how to insert a memory storage device, see "Inserting/Removing a Memory Storage Device", Getting Started. Press [USB] or [SD Card], depending on the type of the storage device that you are using.
Page 114 4. Print...
Page 115: Scan
5. Scan This chapter describes frequently used scanner functions and operations. For information not included in this chapter, see Scan available on our website. Basic Procedure When Using Scan to Folder • Before performing this procedure, see "Preparation for Sending by Scan to Folder", Scan and confirm the details of the destination computer.
Page 116: Creating A Shared Folder On A Computer Running Windows/Confirming A Computer's Information
5. Scan If necessary, specify the scan settings according to the original to be scanned. Example: Scanning the document in color mode, and saving as a PDF file. • Press [Scan Settings], press [Full Color: Text / Photo] in the [Original Type] tab, and then press [OK].
Page 117 Basic Procedure When Using Scan to Folder Step 2: Creating a shared folder on a computer running Microsoft Windows Create a shared destination folder in Windows and enable sharing. In the following procedure, a computer which is running under Windows 7 Ultimate and participating in a domain is used as an example.
Page 118: Registering An Smb Folder
5. Scan Specify one or more object types, select a location, and then click [Find Now]. From the list of results, select the groups and users you want to grant access to, and then click [OK]. In the [Select Users or Groups] window, click [OK]. In the [Groups or user names:] list, select a group or user, and then, in the [Allow] column of the permissions list, select either the [Full Control] or [Modify] check box.
Page 119 Basic Procedure When Using Scan to Folder Press [Auth. Info], and then press [ Next]. Press [Specify Other Auth. Info] on the right side of "Folder Authentication". When [Do not Specify] is selected, the SMB User Name and SMB Password that you have specified in "Default User Name / Password (Send)"...
Page 120 5. Scan Press [Home] ( ) at the bottom of the screen in the center. Locating the SMB folder manually Press [Change] under "Path". Enter the path where the folder is located. For example: if the name of the destination computer is "User", and the folder name is "Share", the path will be \\User\Share.
Page 121: Deleting An Smb Registered Folder
Basic Procedure When Using Scan to Folder You can press [Up One Level] to switch between levels. Select the folder you want to register. Press [OK]. Deleting an SMB Registered Folder Press [Home] ( ) at the bottom of the screen in the center. Flick the screen to the left, and then press the [Address Book Management] icon.
Page 122: Entering The Path To The Destination Manually
5. Scan Entering the Path to the Destination Manually When Using the Scanner Application About how to use the application's screen, see page 46 "[Scanner] Screen". When Using the Scanner (Classic) Application Press [Manual Entry]. Make sure that [SMB] is selected. Press [Manual Entry] on the right side of the path field.
Page 123 Basic Procedure When Using Scan to Folder Press [OK]. Press [Connection Test]. A connection test is performed to check whether the specified shared folder exists. Check the connection test result, and then press [Exit]. Press [OK].
Page 124: Basic Procedure For Sending Scan Files By E-Mail
5. Scan Basic Procedure for Sending Scan Files by E- mail When Using the Scanner Application About how to use the application's screen, see page 46 "[Scanner] Screen". When Using the Scanner (Classic) Application Press [Home] ( ) at the bottom of the screen in the center. Flick the screen to the left, and then press the [Scanner (Classic)] icon.
Page 125: Registering An E-Mail Destination
Basic Procedure for Sending Scan Files by E-mail Press [Sender Name], select the e-mail sender, and then press [OK]. To use Message Disposition Notification, press [Recept. Notice]. If you press [Recept. Notice], the selected e-mail sender will receive e-mail notification when the e-mail recipient has opened the e-mail.
Page 126: Deleting An E-Mail Destination
5. Scan Press [Change] under "Email Address". Enter the e-mail address, and then press [OK]. Press [OK]. Press [User Tools] ( ) on the top right of the screen. Press [Home] ( ) at the bottom of the screen in the center. Deleting an E-mail Destination Press [Home] ( ) at the bottom of the screen in the center.
Page 127: Entering An E-Mail Address Manually
Basic Procedure for Sending Scan Files by E-mail Press [Home] ( ) at the bottom of the screen in the center. Entering an E-mail Address Manually When Using the Scanner Application About how to use the application's screen, see page 46 "[Scanner] Screen". When Using the Scanner (Classic) Application Press [Manual Entry].
Page 128: Basic Procedure For Storing Scan Files
5. Scan Basic Procedure for Storing Scan Files • You can specify a password for each stored file. We recommend that you protect stored files from unauthorized access by specifying passwords. • Scan file stored in the machine may be lost if some kind of failure occurs. We advise against using the hard disk to store important files.
Page 129: Checking A Stored File Selected From The List
Basic Procedure for Storing Scan Files If necessary, press [Scan Settings] to specify scanner settings such as resolution and scan size. If necessary, press [Next Original Wait]. Place the originals. If scanning does not start automatically, press [Start]. Checking a Stored File Selected from the List This section explains how to preview a file selected from the list of stored files.
Page 130: Specifying The File Type
5. Scan Specifying the File Type This section explains the procedure for specifying the file type of a file you want to send. File types can be specified when sending files by e-mail or Scan to Folder, sending stored files by e-mail or Scan to Folder, and saving files on a memory storage device.
Page 131 Specifying the File Type Select a file type. If the File Type is set to [PDF], configure PDF File Setting as required. Press [OK].
Page 132: Specifying Scan Settings
5. Scan Specifying Scan Settings When Using the Scanner Application About how to use the application's screen, see page 46 "[Scanner] Screen". When Using the Scanner (Classic) Application Press [Scan Settings]. Specify resolution, scan size, and other settings, as required. Press [OK].
Page 133: Document Server
6. Document Server This chapter describes frequently used Document Server functions and operations. For information not included in this chapter, see Copy/ Document Server available on our website. Storing Data This section describes the procedure for storing documents on the Document Server. •...
Page 134 6. Document Server Specify a user name, and then press [OK]. The user names shown are names that were registered in the Address Book. To specify a name not shown in the screen, press [Manual Entry], and then enter a user name. Press [File Name].
Page 135: Printing Stored Documents
Printing Stored Documents Printing Stored Documents Prints stored documents on the Document Server. The items you can specify on the printing screen are as follows: • Paper input locations • The number of prints • [Finishing] (Sort, Rotate Sort) • [Adjust Print Position] •...
Page 136 6. Document Server...
Page 137: Web Image Monitor
7. Web Image Monitor This chapter describes frequently used Web Image Monitor functions and operations. For information not included in this chapter, see Connecting the Machine/ System Settings available on our website or Web Image Monitor Help. Displaying Top Page This section explains the Top Page and how to display Web Image Monitor.
Page 138 7. Web Image Monitor 2. Header area Display icons for the links to Help and the keyword search function. This area also displays [Login] and [Logout], which allows you to switch between the administrator and guest mode. 3. Refresh/Help (Refresh): Click at the upper right in the work area to update the machine information.
Page 139: Adding Paper And Ink
8. Adding Paper and Ink This chapter explains how to load paper. It also describes recommended paper sizes and types, and precautions for adding ink and replacing the ink collector unit. Loading Paper Precautions for Loading Paper • When loading paper, take care not to trap or injure your fingers. •...
Page 140: Loading Paper Roll Into The Paper Input Location
8. Adding Paper and Ink • For paper types and sizes that can be loaded in the paper input locations and paper bypass location, see page 159 "Recommended Paper Sizes and Types". • When copying onto custom size paper, specify the paper size. When copying onto custom size cut paper using the copier function, see "Copying onto Custom Size Paper from the Paper Bypass Location", Copy/ Document Server.
Page 141 Loading Paper DHJ347 • The paper is wrinkled DHJ348 • The corners are folded DHJ350 • The paper curls away from the paper roll...
Page 142 8. Adding Paper and Ink DHJ351 • The edge is dented DHJ352 • The paper has holes in it DHJ349 • The paper is torn...
Page 143 Loading Paper DHJ353 • If you cut off the paper edges of a paper roll that is installed in the paper input location, be careful not to cut the cloth part of the output basket. • When removing paper rolls from the paper input locations, lift the flanges on either side of the paper roll before removing them.
Page 144 8. Adding Paper and Ink Names of the parts of the paper holder DNE036 1. Left flange 2. Spool 3. Paper roll adjustment levers 4. Right flange 5. Lock lever Paper roll direction When loading the paper roll to the paper holder and machine, make sure that the edge of the paper feeds from top of the roll toward the front.
Page 145 Loading Paper Lift up the paper input location cover until it clicks. DNE039 Lock the paper input location cover while it is open. DNE040 Remove bar A, and then hook it in front of the output basket. DNE041 1. Bar A You can see the paper input location.
Page 146 8. Adding Paper and Ink DNE042 Pull bar B forward. DNE043 1. Bar B A space opens in front of the paper input location. DNE061 Press down the rewind button on the right of the paper input location for one second or more.
Page 147 Loading Paper DNE044 Hold the left and right flanges firmly, and then remove the paper roll or spool from the paper input location. DNE045 Place the paper roll on a flat surface. DNE046...
Page 148 8. Adding Paper and Ink Raise the lock lever on the left flange. DNE047 Remove the left flange from the spool. DNE048 Remove both the right flange and spool from the paper roll. DNE049...
Page 149 Loading Paper Prepare the paper roll for replacement. DNE127 Insert a spooling flange to touch the paper roll from the right of it. Set the paper roll as shown in the illustration. Place the paper roll on a flat horizontal surface, and then slowly insert the flange into the paper roll.
Page 150 8. Adding Paper and Ink Hold both flanges and place the paper roll on the paper input location. DNE053 Be sure to place the spool so that its right edge is covered by the black shutter. Rotate the paper roll so that the edge of the paper comes to the front. DNE128 Rotate the paper roll so that the edge of the paper goes above the lower guides.
Page 151 Loading Paper DNE055 1. Guides Push bar B into the machine, and then lift bar A up and hook it. DNE057 1. Bar A 2. Bar B Lower the paper input location cover. DNE058 Make sure that the [Copy] or [Printer (Classic)] screen is displayed. On the screen, press [Exit].
Page 152 8. Adding Paper and Ink Select whether or not to cut off the edge of the paper roll on the screen. Select [Cut] when the edge of the paper is cut manually, such as with scissors, or the paper is expanded due to moisture.
Page 153: Printing From The Paper Input Location Using The Printer Function
Loading Paper Printing from the Paper Input Location Using the Printer Function With the printer function, you can print on a custom size paper roll. This section explains how to specify the paper size from the control panel of the machine. If you load regular size paper roll, the machine detects the paper size automatically.
Page 154: Loading Paper Into The Paper Bypass Location
8. Adding Paper and Ink Press [OK]. Press [User Tools] ( ) on the top right of the screen. Press [Home] ( ) at the bottom of the screen in the center. Loading Paper into the Paper Bypass Location Use the paper bypass location to copy onto paper sizes that cannot be loaded on the paper input location.
Page 155 Loading Paper DNE018 Open the front cover. DNE019 Pull up the paper holding lever on the right of the machine. DNE020...
Page 156 8. Adding Paper and Ink Place the paper with the printable side up and align the right side of the paper with the paper set position on the right side of the platen. DNE021 1. Paper set position Insert paper under the rollers until it bumps against the back of the paper bypass location. Insert paper straight with both hands.
Page 157 Loading Paper DNE022 Close the front cover. DNE023 Make sure that the [Copy] or [Printer (Classic)] screen is displayed. Follow the on-screen instructions to specify the paper type and thickness of the paper. Press [Matches] if the paper type and thickness of paper you loaded are the same as those displayed on the screen.
Page 158: Printing From The Paper Bypass Location Using The Printer Function
8. Adding Paper and Ink • If you are printing multiple pages, insert each additional sheet after the preceding sheet is fully ejected from the machine. • If you load paper that curls severely, the edge of the paper may be caught when it is fed into the paper bypass location.
Page 159 Loading Paper Select the paper size. Press [OK]. Press [User Tools] ( ) on the top right of the screen. Press [Home] ( ) at the bottom of the screen in the center. Specifying a custom size of cut paper using the control panel Press [Home] ( ) at the bottom of the screen in the center.
Page 160 8. Adding Paper and Ink Press [Home] ( ) at the bottom of the screen in the center. Specifying paper type using the control panel Press [Home] ( ) at the bottom of the screen in the center. Flick the screen to the left, and then press the [User Tools] icon ( ). Press [Tray Paper Settings].
Page 161: Recommended Paper
Recommended Paper Recommended Paper Recommended Paper Sizes and Types This section describes recommended paper sizes and types. • If you use paper that curls, either because it is too dry or too damp, a paper jam may occur. • Use only translucent (vellum) paper and matte film that are intended for use in inkjet printers. Paper input locations 1–2 (mainly Europe) Paper type and weight...
Page 162 8. Adding Paper and Ink Paper type and weight Paper size Paper capacity Translucent Paper (vellum) Paper roll 51–94 g/m (14–25 lb.) Diameter: 176 mm or less Thin Paper–Plain Paper Core: 50.8 mm, 76.2 mm Width: 297 mm, 364 mm, 420 mm, 440 mm, 490 mm, 515 mm, 594 mm, 610 mm (24 inches), 620 mm, 625...
Page 163 Recommended Paper Paper type and weight Paper size Paper capacity Coated (CAD) Paper roll 80–125 g/m (21–33 lb.) Diameter: 176 mm or less Plain Paper–Middle Thick Core: 50.8 mm, 76.2 mm Width: 297 mm, 364 mm, 420 mm, 440 mm, 490 mm, 515 mm, 594 mm, 610 mm (24 inches), 620 mm, 625 mm, 660 mm, 680 mm, 707...
Page 164 8. Adding Paper and Ink Paper input locations 1–2 (mainly North America) Paper type and weight Paper size Paper capacity Plain paper Paper roll 51–94 g/m (14–25 lb.) Diameter: 6.9 inches or less Thin Paper–Plain Paper Core: 2 inches, 3 inches Width: 11 inches, 12 inches, 14 inches, 15 inches, 17 inches, 18 inches, 22 inches,...
Page 165 Recommended Paper Paper type and weight Paper size Paper capacity Film (Matte) Paper roll 51–190 g/m (14–51 lb.) Diameter: 6.9 inches or less Thin Paper–Thick Paper 1 Core: 2 inches, 3 inches Width: 11 inches, 12 inches, 14 inches, 15 inches, 17 inches, 18 inches, 22 inches, 24 inches, 30 inches, 34 inches, 36 inches...
Page 166 8. Adding Paper and Ink Paper bypass location (mainly Europe) Paper type and weight Paper size Paper capacity Plain paper Cut paper 1 sheet 51–94 g/m (14–25 lb.) Regular size: Thin Paper–Plain Paper A0 , A1 , A2 , A3 , A4 , B1 JIS , B2 JIS , B3 JIS...
Page 167 Recommended Paper Paper type and weight Paper size Paper capacity Recycled Paper Cut paper 1 sheet 51–94 g/m (14–25 lb.) Regular size: Thin Paper–Plain Paper A0 , A1 , A2 , A3 , A4 , B1 JIS , B2 JIS , B3 JIS , B4 JIS , 880 ×...
Page 168 8. Adding Paper and Ink Paper type and weight Paper size Paper capacity Special Paper Cut paper 1 sheet 51–220 g/m (14–59 lb.) Regular size: Thin Paper–Thick Paper 2 A0 , A1 , A2 , A3 , A4 , B1 JIS , B2 JIS , B3 JIS , B4 JIS ,...
Page 169 Recommended Paper Paper type and weight Paper size Paper capacity Coated (CAD) Cut paper 1 sheet 80–125 g/m (21–33 lb.) Regular size: Plain Paper–Middle Thick A0 , A1 , A2 , A3 , A4 , B1 JIS , B2 JIS , B3 JIS , B4 JIS , 880 ×...
Page 170 8. Adding Paper and Ink Paper type and weight Paper size Paper capacity Inkjet Plain Cut paper 1 sheet 51–125 g/m (14–33 lb.) Regular size: Thin Paper–Middle Thick A0 , A1 , A2 , A3 , A4 , B1 JIS , B2 JIS , B3 JIS , B4 JIS , 880 ×...
Page 171 Recommended Paper Paper bypass location (mainly North America) Paper type and weight Paper size Paper capacity Plain paper Cut paper 1 sheet 51–94 g/m (14–25 lb.) Regular size: Thin Paper–Plain Paper • Engineering E (34 × 44) , D (22 × 34) , C (17 ×...
Page 172 8. Adding Paper and Ink Paper type and weight Paper size Paper capacity Translucent Paper (vellum) Cut paper 1 sheet 51–94 g/m (14–25 lb.) Regular size: Thin Paper–Plain Paper • Engineering E (34 × 44) , D (22 × 34) , C (17 ×...
Page 173 Recommended Paper Paper type and weight Paper size Paper capacity Film (Matte) Cut paper 1 sheet 51–190 g/m (14–51 lb.) Regular size: Thin Paper–Thick Paper 1 • Engineering E (34 × 44) , D (22 × 34) , C (17 ×...
Page 174 8. Adding Paper and Ink Paper type and weight Paper size Paper capacity Coated Paper Cut paper 1 sheet 80–220 g/m (21–59 lb.) Regular size: Plain Paper–Thick Paper 2 • Engineering E (34 × 44) , D (22 × 34) , C (17 ×...
Page 175 Recommended Paper Paper Thickness Paper Thickness Paper weight Thin Paper 51–79 g/m (14–21 lb.) Plain Paper 80–94 g/m (21–25 lb.) Middle Thick 95–125 g/m (25–33 lb.) Thick Paper 1 126–190 g/m (34–51 lb.) Thick Paper 2 191–220 g/m (51–59 lb.) *1 Print quality will decrease if the paper you are using is close to the minimum or maximum weight.
Page 176 8. Adding Paper and Ink Cut paper Straighten curled or warped paper before loading. Translucent paper • Smooth out any curls in the paper before loading translucent paper (vellum). • When copying or printing an original or data that contains a lot of images, such as photos, onto the translucent (vellum) paper, let the printouts dry for about an hour before stacking them.
Page 177: Adding Ink
Adding Ink Adding Ink This section explains precautions when adding ink, how to send scanned documents when the ink has run out. It also describes recommendations and cautions for handling and storing ink. • The following explains the warning messages on the plastic bag used in this product's packaging.
Page 178 8. Adding Paper and Ink • If you load paper into the paper bypass location while the cartridge cover is open, "Paper Misfeed" may appear on the screen. If "Paper Misfeed" appears, follow the on-screen instructions to clear the misfeed. •...
Page 179: Handling Ink
Adding Ink • If, after replacing the print cartridge, add ink messages continue to appear, turn off the machine's power, and then turn it back on again. • Print cartridges should be used up before their expiration date, ideally within six months of being removed from their packaging.
Page 180: Used Print Cartridges
8. Adding Paper and Ink • When removing jammed paper or replacing ink, avoid getting ink on your clothing. If ink comes into contact with your clothing, wash the stained area with cold water. Hot water will set the ink into the fabric and make removing the stain impossible.
Page 181: Replacing An Ink Collector Unit
Replacing an Ink Collector Unit Replacing an Ink Collector Unit • The following explains the warning messages on the plastic bag used in this product's packaging. • Keep the polythene materials (bags, etc.) supplied with this machine away from babies and small children at all times.
Page 182 8. Adding Paper and Ink CPW009 • Do not open the ink collector unit cover other than when replacing the ink collector unit. Doing so may result in misfeeds. Follow the instruction on the screen regarding how to replace an ink collector unit.
Page 183: Troubleshooting
9. Troubleshooting This chapter describes basic troubleshooting procedures. When a Status Icon Is Displayed This section describes the status icons displayed when the machine requires the user to remove misfed paper, to add paper, or to perform other procedures. Status Icon Status : Paper Misfeed icon Appears when a paper misfeed occurs.
Page 184: When The Indicator Lamp For [Check Status] Is Lit Or Flashing
9. Troubleshooting When the Indicator Lamp for [Check Status] Is Lit or Flashing If the indicator lamp for [Check Status] lights up or flashes, press [Check Status] to display the [Check Status] screen. Check the status of each function in the [Check Status] screen. [Check Status] screen DNK006 1.
Page 185 When the Indicator Lamp for [Check Status] Is Lit or Flashing Problem Cause Solution Documents and reports do There is no paper left. Load paper. For details about loading not print out. paper, see "Loading Paper", Paper Specifications and Adding Paper. An error has occurred.
Page 186: When The Machine Makes A Beeping Sound
9. Troubleshooting When the Machine Makes a Beeping Sound The following table describes the meaning of the various beep patterns that the machine produces to alert users about left originals and other machine conditions. Beep pattern Meaning Cause Single short beep Panel/screen input A screen key was pressed.
Page 187: When You Have Problems Operating The Machine
When You Have Problems Operating the Machine When You Have Problems Operating the Machine Problem Cause Solution When the machine is turned Functions other than the Wait a little longer. on, the only icon that copier function are not yet appears on the home screen ready.
Page 188 9. Troubleshooting Problem Cause Solution The user code entry screen is Users are restricted by User For details about how to log in when displayed. Code Authentication. User Code Authentication is enabled, see "When the Authentication Screen is Displayed", Getting Started. The Authentication screen Basic Authentication, Enter your login user name and user...
Page 189 When You Have Problems Operating the Machine Problem Cause Solution An error message is still • When a misfeed After removing misfed paper, fully displayed, even if misfed message appears, it open the front cover, and then close it. paper is removed. remains until you open For details about removing jammed and close the front...
Page 190 9. Troubleshooting Problem Cause Solution Misfeeds occur frequently. Using curled cut paper often • Flatten the paper with your hands causes misfeeds or soiled to straighten out the curl. paper edges. • Load the paper up side down so that the curled edges face downward.
Page 191 When You Have Problems Operating the Machine Problem Cause Solution Misfeeds occur frequently. You may have loaded paper • Remove misfed paper. For details of a size different from the about removing jammed paper, paper size settings. see "Removing Jammed Paper", Troubleshooting.
Page 192: When Multiple Functions Cannot Be Executed Simultaneously
9. Troubleshooting Problem Cause Solution The function does not run or If you cannot carry out your Wait until the current job is completed cannot be used. job, it may be that the before trying again. machine is being used by For details about Function another function.
Page 193: Messages Displayed When You Use The Copy/Document Server Function
Messages Displayed When You Use the Copy/Document Server Function Messages Displayed When You Use the Copy/ Document Server Function • If you cannot make copies as you want because of the paper type, paper size or paper capacity problems, use recommended paper. For details about recommended paper, see page 159 "Recommended Paper Sizes and Types".
Page 194 9. Troubleshooting Message Cause Solution "Exceeded the maximum The number of pages the For details about how to check the number of sheets that can be user is permitted to copy has number of copies available per user, used. Copying will be been exceeded.
Page 195: Messages Displayed When You Use The Printer Function
Messages Displayed When You Use the Printer Function Messages Displayed When You Use the Printer Function This section describes the principal messages that appear on the display panel, error logs or reports. If other messages appear, follow their instructions. Messages Displayed on the Control Panel When You Use the Printer Function •...
Page 196 9. Troubleshooting Message Cause Solution "Load following paper in n. • The printer driver settings Check that the printer driver settings To cancel job, press [Job are incorrect. are correct, and then load paper of Reset]." the size selected in the printer driver •...
Page 197 Messages Displayed When You Use the Printer Function When using direct print from a memory storage device Message Cause Solution "Cannot display files from The memory device used For details about the recommended the selected memory cannot be recognized. memory devices for the Direct printing device."...
Page 198: Messages Printed On The Error Logs Or Reports When You Use The Printer Function
9. Troubleshooting Messages Printed on the Error Logs or Reports When You Use the Printer Function This section describes likely causes of and possible solutions for the error messages that are printed on the error logs or reports. When print jobs are canceled Message Cause Solution...
Page 199 Messages Displayed When You Use the Printer Function Message Cause Solution "Error occurred while The resolution is set to a Only when using PostScript 3 processing an Unauthorized value less than 600 dpi On the printer driver, set the Copy Prevention job. Job when [Unauthorized Copy resolution to 600 dpi or higher, or cancelled."...
Page 200 9. Troubleshooting Message Cause Solution "Print Overrun" Images were discarded while Only when using PostScript 3 printing. Select a lower resolution on the printer driver. For details about how to change the resolution setting, see the printer driver Help. When documents cannot be stored in the Document Server Message Cause Solution...
Page 201 Messages Displayed When You Use the Printer Function Message Cause Solution "Exceeded max. number of While you were using the Delete unneeded files stored on the pages. (Auto)" error job store function to machine. store Normal Print jobs as Reduce the number of pages to print. Hold Print files, the maximum page capacity was exceeded.
Page 202 9. Troubleshooting Message Cause Solution "HDD is full. (Auto)" The hard disk became full Delete unneeded files stored on the while you were using the machine. error job store function to Alternatively, reduce the data size of store Normal Print jobs as the Temporary Print file and/or the Hold Print files.
Page 203 Messages Displayed When You Use the Printer Function Message Cause Solution "You do not have a privilege The logged in user is not For details about how to set to use this function. This job allowed to use the selected permissions, see "Configuring User has been cancelled."...
Page 204 9. Troubleshooting Message Cause Solution "99: Error" This data cannot be printed. Check that the data is valid. For details The specified data is either about the kinds of data that can be corrupt or it cannot be printed from a memory storage device printed from a memory using the Direct printing function, see storage device using the...
Page 205 Messages Displayed When You Use the Printer Function Message Cause Solution "Exceeded Max. Stored While printing a Sample Delete unneeded files stored on the Files" Print, Locked Print, Hold machine. Print, or Stored Print file, the maximum file capacity was exceeded.
Page 206 9. Troubleshooting • The contents of errors may be printed on the Configuration Page. Check the Configuration Page in conjunction with the error log. For details about how to print the Configuration Page, see "List / Test Print", Print.
Page 207: Messages Displayed When You Use The Scanner Function
Messages Displayed When You Use the Scanner Function Messages Displayed When You Use the Scanner Function Messages Displayed on the Control Panel When You Use the Scanner Function This section describes likely causes of and possible solutions for the error messages that appear on the control panel.
Page 208 9. Troubleshooting Message Cause Solution "Exceeded max. number of The maximum number of Check the maximum number of alphanumeric characters for specifiable alphanumeric characters which can be entered, and the path." characters in a path has then enter it again. For details about been exceeded.
Page 209 Messages Displayed When You Use the Scanner Function Message Cause Solution "The entered file name The file name contains a • Check the file name set at the time contains invalid character(s). character that cannot be of scanning. For details about Enter the file name again used.
Page 210 9. Troubleshooting When documents cannot be scanned properly Message Cause Solution "All the pages are detected No PDF file was created Check whether the original is set as blank. No file was because all the pages of the upside down. created."...
Page 211 Messages Displayed When You Use the Scanner Function Message Cause Solution "Exceeded max. data The scanned original was Specify the scan size and resolution capacity. Set Original too large, or its orientation again. Note that it may not be possible Orientation to "R"...
Page 212 9. Troubleshooting Message Cause Solution "The size of the scanned The data being scanned is Specify a higher resolution or a large data is too small." too small for the scale ratio size in [Specify Size], and then scan specified in [Specify Size]. the original again.
Page 213 Messages Displayed When You Use the Scanner Function When data transmission fails Message Cause Solution "Authentication with the The entered user name or • Check that the user name and destination has failed. Check password was invalid. password are correct. settings.
Page 214 9. Troubleshooting When data cannot be sent because a currently used file is selected Message Cause Solution "Selected file is currently in You cannot change the Cancel transmission ("Waiting..." status use. File name cannot be name of a file whose status cleared), and then change the file changed."...
Page 215 Messages Displayed When You Use the Scanner Function Message Cause Solution "Exceeded maximum Too many files are waiting to Try again after they have been sent. number of file to store. be sent. Delete all unnecessary files." When documents cannot be stored on a memory storage device Message Cause Solution...
Page 216: Messages Displayed On The Client Computer
9. Troubleshooting Message Cause Solution "Exceeded max. page The scan could not be Reduce the number of documents to be capacity per file. Press completed because the written to the memory storage device, [Write] to write the scanned maximum number of pages and then try again.
Page 217 Messages Displayed When You Use the Scanner Function Message Cause Solution "Exceeded the maximum The maximum number of The maximum number of modes that number of scan modes to registrable scan modes has can be stored is 100. Delete unneeded save.
Page 218 9. Troubleshooting Message Cause Solution "Insufficient memory. Close Memory is insufficient. • Close all the unnecessary all other applications, then applications running on the client restart scanning." computer. • Uninstall the TWAIN driver, and then reinstall it after restarting the computer.
Page 219 Messages Displayed When You Use the Scanner Function Message Cause Solution "No response from the The machine or client • Check whether the machine or scanner." computer is not connected to client computer is connected to the network correctly. the network correctly. •...
Page 220 9. Troubleshooting Message Cause Solution "Cannot find "XXX" scanner The main power of the Check whether the main power of the used for the previous scan. previously used scanner is scanner used for the previous scan is "YYY" will be used instead." not set to "On".
Page 221 Messages Displayed When You Use the Scanner Function Message Cause Solution "Scanner is not available. The machine is not • Check whether the machine is Check the scanner connected to the network connected to the network connection status." correctly. correctly. •...
Page 222: When Other Messages Appear
9. Troubleshooting When Other Messages Appear Message Cause Solution "Cannot connect with the • The wireless LAN Turn off the power, and then check the wireless card. Turn the main board was not inserted wireless LAN board is inserted power switch off, then check when the machine was correctly.
Page 223: When There Is A Problem Scanning Or Storing Originals
When Other Messages Appear Message Cause Solution "Self checking..." • The machine is The machine may perform periodic performing image maintenance during operations. The adjustment operations. frequency and duration of maintenance depends on the humidity, • The machine is temperature, and printing factors such cleaning its print-head.
Page 224: When The Address Book Is Updated
9. Troubleshooting When the Address Book Is Updated Message Cause Solution "Updating the destination list A network error has • Check whether the server is has failed. Try again?" occurred. connected. • Antivirus programs and firewalls can prevent client computers from establishing connection with this machine.
Page 225: When Data Cannot Be Sent Due To A Problem With The Destination
When Other Messages Appear When Data Cannot Be Sent Due to a Problem with the Destination Message Cause Solution "Some invalid destination(s) The specified group contains In the message that appears at each contained. Do you want to e-mail destinations, and/or transmission, press [Select].
Page 226 9. Troubleshooting Message Cause Solution "XXX cannot be YYY The device certificate (S/ A new device certificate (S/MIME) because the device MIME) has expired. must be installed. For details about certificate used for the S/ how to install a device certificate (S/ MIME signature is not MIME), see "Communication Paths via currently valid."...
Page 227: When Problems Occur While Logging In
When Other Messages Appear When Problems Occur While Logging In Message Cause Solution "Authentication has failed." The entered login user name For details about the correct login user or login password is not name and login password, see "Basic correct. Authentication", Security Guide.
Page 228 9. Troubleshooting Message Cause Solution "Exceeded time limit for A network error has • Try the operation again. If the LDAP server search. Check occurred and connection message is still displayed, the the server status." has failed. network may be busy. •...
Page 229: When Print Results Are Not Satisfactory
When Print Results Are Not Satisfactory When Print Results Are Not Satisfactory If there is a problem with the quality of the printing such as dirty or faint and patchy prints, first check the condition of the machine. Checking Whether the Print-heads Scratch the Paper Set Prevent Paper Abrasion mode if the prints have smeared ink.
Page 230: If The Printout Is Smeared With Dots Of Ink That Are 1 To 2 Mm In Diameter
9. Troubleshooting If the pattern is still patchy, leave the machine for about eight hours. Then, print the test pattern and check the result. This should resolve the problem. If the test pattern is still patchy, contact your service representative. •...
Page 231: Adjusting The Print Quality
Adjusting the Print Quality Adjusting the Print Quality Repeated printing may dirty or clog parts of the machine's interior, reducing printing quality. This can be corrected using [Maintenance]. Print Nozzle Check Pattern Print the test pattern to check for non-firing nozzles. To check the print results of the test pattern, proceed to Step 7.
Page 232: Clean Print-Heads
9. Troubleshooting Check the print results of the test pattern. • Normal print results: DNK008 • If a nozzle is not firing: DNK009 The print results of the test pattern correspond to, from left to right, [Black (K1)], [Black (K2)], [Yellow (Y1) Magenta (M1)], [Cyan (C)], and [Magenta (M2) Yellow (Y2)] for the [Clean Print- heads] and [Flush Print-heads] functions in [Maintenance].
Page 233 Adjusting the Print Quality • Head cleaning consumes ink. Perform this function only when necessary. • Perform no other operations during head cleaning. • Cleaning may be incomplete if ink in a cartridge gets too low or runs out during cleaning. •...
Page 234: Flush Print-Heads
9. Troubleshooting Flush Print-heads Use this function to clean the print-heads far more thoroughly. It consumes much more ink than head cleaning. Use this function only if repeated head cleaning fails to reactivate a mis- or nonfiring nozzle. Perform this function on a color basis.
Page 235: Adjustment
Adjusting the Print Quality • For details about printing the test pattern, see page 229 "Print Nozzle Check Pattern". Adjustment Auto Adjust Head Position If bidirectional printing produces misaligned verticals or blurred colors, printing the test pattern will re- calibrate the machine. The test pattern differs depending on the print quality. •...
Page 236 9. Troubleshooting The print quality you need to select differs depending on the write mode you want to adjust the head position for. • Select [Stan./Speed Priority (Drawg.)] for normal printing. • Select [Speed Priority] to prioritize the adjustment time. •...
Page 237 Adjusting the Print Quality Flick the screen to the left, and then press the [User Tools] icon ( ). Press [Machine Features]. Press [Maintenance]. Press [Manual Adjust Head Position]. Select the items of the head position you want to adjust, and then press [Start Printing]. The print quality you need to select differs depending on the write mode you want to adjust the head position for.
Page 238 9. Troubleshooting DNK010 Press [Adjustment]. Enter the adjustment value with [ ] [ ], and then press [OK]. Press [Exit]. To check the results of adjustment, print the test pattern again. Press [User Tools] ( ) on the top right of the screen. Press [Home] ( ) at the bottom of the screen in the center.
Page 239 Adjusting the Print Quality • Adjustment results vary depending on the Prevent Paper Abrasion mode's status. If you perform an adjustment while Prevent Paper Abrasion mode is enabled and do not want to print using this mode, cancel Prevent Paper Abrasion mode, and then perform the adjustment again. •...
Page 240 9. Troubleshooting CQA006 • Adjust so that the margins are 5 mm (0.20 inches). For example, if the center of the horizontal line is printed 4 mm (0.16 inches) from the top edge of the sheet, the adjustment value of "Top Margin"...
Page 241 Adjusting the Print Quality Adjust Paper Feed This function prints the test sheet for adjusting paper feed if misalignment of horizontals or image surface irregularities occurs. To check the print results of the test sheet, proceed to Step 8. • Printing the test sheet consumes ink. Perform this function only when necessary. •...
Page 242 9. Troubleshooting CQA008 • If the horizontal lines on the both sides of the faintest square are misaligned, determine an adjustment value based on a pattern that is above or below, whose horizontals are misaligned in the opposite direction. For example, "+2" square is the faintest and the horizontals on both sides of "+6"...
Page 243 Adjusting the Print Quality Select the paper input location of the paper feed you selected to adjust, and then press [Adjustment]. Enter the adjustment value with [ ] [ ], and then press [OK]. Press [Exit]. To check the results of adjustment, print the test sheet again. Press [User Tools] ( ) on the top right of the screen.
Page 244 9. Troubleshooting Select the paper input location and length to cut paper, and then press [Start]. The cutting length is set to [Short] when you select [Paper Input Location in Use]. Press [Exit]. Press [User Tools] ( ) on the top right of the screen. Press [Home] ( ) at the bottom of the screen in the center.
Page 245: 10. Information For This Machine
10. Information for This Machine This chapter describes environmental precautions and regulations. Information on Environmental Regulations ENERGY STAR Program ® ENERGY STAR Program Requirements for Imaging Equipment ® This company is a participant in the ENERGY STAR Program. This machine is compliant with the regulations specified by the ®...
Page 246 10. Information for This Machine • The default period the machine waits before entering Low Power mode is 1 minute. This default time can be changed. Sleep mode • If this machine remains idle for a specified period or when [Energy Saver] ( ) is pressed, it enters Sleep mode to further reduce its electrical consumption.
Page 247: User Information On Electrical And Electronic Equipment (Mainly Europe)
Information on Environmental Regulations • Specifications can vary depending on which options are installed on the machine. • For details about how to change the default interval, see "Timer Settings", Connecting the Machine/ System Settings. • The machine enters sleep mode directly in the following situations: •...
Page 248 10. Information for This Machine For Turkey only Note for the Battery and/or Accumulator Symbol (For EU countries only) (mainly Europe) In accordance with the Battery Directive 2006/66/EC Article 20 Information for end-users Annex II, the above symbol is printed on batteries and accumulators. This symbol means that in the European Union, used batteries and accumulators should be disposed of separately from your household waste.
Page 249 INDEX Destination............Display panel............Adding ink............Document Server.. 12, 17, 87, 106, 107, 131, 133, Address Book..13, 116, 118, 119, 123, 124, 222 191, 198 Adjusting head position......233, 234 Adjusting paper feed.......... E-mail address........123, 124, 125 Adjusting print position........E-mail destination.......
Page 250 Locked Print........... Paper holder............17, 100 Logging in the machine........ Paper holding lever..........57, 225 Logging out the machine........Paper input location... 26, 137, 138, 151, 159 Low Power mode..........Paper Input Location 1.......... LPR port..............Paper Input Location 2....... 9, 24, 26 Paper input location cover........
Page 251 Regular size paper..........Replacing an ink collector unit......Unauthorized copy prevention......Rewind button............Used print cartridge..........Roll Unit RU6550............ User Auto Reduce / Enlarge........ Rolled originals............User certificate............. User Code Authentication........User information on electrical and electronic Sample Print............equipment............Saving paper............
Page 252 MEMO...
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Page 254 MEMO D262-7502B...
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Mp cw2201sp

Ricoh MP CW2201 User Manual

1 What You Can Do with this Machine

2 Getting Started

3 Copy

4 Print

5 Scan

6 Document Server

7 Web Image Monitor

8 Adding Paper and Ink

9 Troubleshooting

10 Information for this Machine

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