Ricoh IM C2000 Series User Manual

Table of Contents

Quick Links

Download this manual

User Guide

Selected Version

Getting Started

Copy

Fax

Scan

Document Server

Web Image Monitor

Adding Paper and Toner

Troubleshooting

Speciﬁcations for The Machine

Legal and Contact Information

For information not found in this manuals,

see the online manuals available on our

web site (https://www.ricoh.com/) or via the

control panel.

For safe and correct use, be sure to read Safety Information before

using the machine.

Table of Contents

Summary of Contents for Ricoh IM C2000 Series

Page 1 Legal and Contact Information For information not found in this manuals, see the online manuals available on our web site (https://www.ricoh.com/) or via the control panel. For safe and correct use, be sure to read Safety Information before using the machine.
Page 3: How To Read The Manuals
How to Read the Manuals Symbols Used in the Manuals This manual uses the following symbols: Indicates points to pay attention to when using the machine, and explanations of likely causes of paper misfeeds, damage to originals, or loss of data. Be sure to read these explanations. Indicates supplementary explanations of the machine's functions, and instructions on resolving user errors.
Page 4: Table Of Contents
LED Indicators...............................21 Changing the Display Language........................23 Confirming the Functions that Are Added in RICOH Always Current Technology........24 Confirming the Version of RICOH Always Current Technology Implemented on the Machine....24 List of New Functions........................... 24 How to Use the Home Screen.........................27 Intuitive Screen Operation Using Fingertips....................
Page 5 Registering Settings as a Program......................47 Changing the Contents of the Program......................48 Logging In from the Control Panel........................51 Logging In by Entering the User Name and Password................52 Logging In Using an IC Card........................53 Logging In Using a Mobile Device......................54 Authenticating Using the User Code......................
Page 6 Checking the Result in Communication Result Report................98 Checking the Result in Immediate TX Result Report...................99 Checking the Result in Communication Failure Report................99 Checking the Result in Error Report......................99 Viewing Memory Storage Report.......................99 Checking by E-mail........................... 100 Confirming the Information in Web Image Monitor................101 4.
Page 7 Printing from a Memory Storage Device or Scan Application.............. 140 5. Scan Scanning Documents and Sending the Scanned Data by E-mail..............143 Basic Procedure for Sending an E-mail....................143 Registering the E-mail Destination Specified When Sending an E-mail in the Address Book.....145 Scanning Documents and Sending the Scanned Data to a Folder............
Page 8 Recommended Paper Sizes and Types......................194 Tray 1................................. 194 Tray 2................................. 195 Lower Paper Trays (Trays 3, 4)........................ 196 Bypass Tray..............................198 Tray 3 (LCT)............................... 200 Large Capacity Tray (LCT)........................201 Notes on Special Paper..........................201 Paper Thickness for Each Paper Weight....................202 Unusable Paper............................202 Paper Storage............................204 Saving Printouts............................
Page 9 When the Machine Cannot Be Operated....................229 When the Machine Does Not Respond Correctly to an Operation on the Control Panel....229 When the Machine Does Not Respond Correctly to an Operation from a Computer....... 233 When a Message Is Displayed and the Machine Cannot Be Operated..........235 When a Message Appears While Using the Copy Function..............238 When a Message Is Displayed While Using Document Server..............
Page 10 Specifications for Internal Finisher SR3250.................... 336 Specifications for Finisher SR3260......................338 Specifications for Booklet Finisher SR3270.................... 340 Specifications for Finisher SR3280......................343 Specifications for Booklet Finisher SR3290.................... 345 Specifications for Internal Finisher SR3300.................... 348 Specifications for Internal Multi-Folding Unit..................349 Specifications for External Tray........................351 Specifications for Internal Shift Tray......................352 Specifications for Internal Tray 2......................
Page 11 Scanner Function............................381 Interface..............................382 Function Compatibility...........................383 11. Legal and Contact Information Environmental Regulations..........................385 ENERGY STAR Program........................... 385 Energy Saving Functions...........................385 User Information on Electrical and Electronic Equipment (mainly Europe)...... 387 Note for the Battery and/or Accumulator Symbol (For EU countries only) (mainly Europe) ..................................
Page 13: Getting Started
1. Getting Started Turning On and Off the Power To turn the machine on and off, press the main power switch on the right of the machine. • When you are using the fax function on the machine, do not turn the power off under normal operation.
Page 14: Turning Off The Main Power
1. Getting Started Turning Off the Main Power • Do not turn off the power while the machine is in operation. To turn the power off, confirm that the operation is finished. • Do not hold down the main power switch while turning off the main power. Doing so forcibly turns off the machine’s power and may damage the hard disk or memory and cause malfunctions.
Page 15 Turning On and Off the Power • See below when [Standard] is specified as the screen type of [Settings]. The names of the setting items may differ from the [Classic] screen type. See "Date/Time/Timer", User Guide (Full Version). For details, see "Settings Menu Compatibility List (Classic to Standard Settings)", User Guide (Full Version).
Page 16: Guide To Names And Functions Of Components
1. Getting Started Guide to Names and Functions of Components • Do not obstruct the machine's vents. Doing so risks fire caused by overheated internal components. Region A and Region B symbols (mainly Europe and Asia), (mainly Europe), or (mainly Asia) (mainly North America) Differences in the functions of Region A and Region B models are indicated by two symbols.
Page 17 Guide to Names and Functions of Components If you load a stack of originals in the ADF, the ADF will automatically feed the originals one by one. 2. Exposure glass Place originals facedown here. page 58 "Placing an Original on the Exposure Glass" 3.
Page 18: Front And Right View
1. Getting Started • Note the following when using the paper holder of the internal tray: • Once you have drawn out the output sheet on the top of the internal tray, do not push the sheet back under the paper holder. The paper holder does not work on the output sheet properly and may cause a paper jam.
Page 19: Rear And Left View (Mainly Europe) (Mainly North America)
Guide to Names and Functions of Components 3. Paper guides When loading paper in the bypass tray, align the paper guides with the edges of the paper. 4. Extender Pull this extender out when loading paper larger than A4 , 8 ×...
Page 20: Rear And Left View (Mainly Asia)
1. Getting Started 3. Ethernet interface Used the port to connect the machine to the network or to use the remote management service (RICOH @Remote) over the Internet. 4. Vents Holes for ventilating the inside the machine to prevent the internal components from overheat.
Page 21 Guide to Names and Functions of Components 5. Anti-humidity heater switch Turn the switch "On" to prevent paper from absorbing moisture and maintain print quality. Use this feature when using the machine in a high-humidity or low-temperature environment.
Page 22: Names And Functions Of The Control Panel
1. Getting Started Names and Functions of the Control Panel The touch panel (Smart Operation Panel) that displays the operation screen of the machine is referred to as the "Control Panel". • On both sides of the control panel, interfaces for connecting external devices and slots to insert an SD card/USB flash memory device are provided.
Page 23: Led Indicators
29 "Intuitive Screen Operation Using Fingertips" 3. NFC tag Used to connect the machine and a smart device with the RICOH Smart Device Connector. See "Using the Machine Functions from a Mobile Device", User Guide (Full Version). • You can adjust the angle of the control panel to improve visibility.
Page 24 1. Getting Started 1. Media access indicator Flashes when data is being read from or written to an SD card While the machine is accessing the SD card or USB flash memory device, do not turn the power off or remove the media.
Page 25: Changing The Display Language
Changing the Display Language Changing the Display Language You can change the language used on the display. English is set as default. On the Home screen, press the change language widget. Select the language you want to display. Press [OK].
Page 26: Confirming The Functions That Are Added In Ricoh Always Current Technology
You can install the upgrade package for the machine's functions by RICOH Always Current Technology. You can apply the latest functions developed after purchase and security updates. To install the latest version of RICOH Always Current Technology, access the Application Site from the control panel of the machine.
Page 27 Confirming the Functions that Are Added in RICOH Always Current Technology Version 1.1 Application Added Function Reference Settings The following functions are added: • You can now switch See "How to Use the Settings Screen", User between different screen Guide (Full Version).
Page 28 1. Getting Started Application Added Function Reference Copier The following functions are added: • Reserve (Job Preset) See "Basic Procedure for Copying Documents", User Guide (Full Version). • Positive / Negative See "Inverting the Brightness of the Original When Copying", User Guide (Full Version). •...
Page 29: How To Use The Home Screen
How to Use the Home Screen How to Use the Home Screen Press [Home] ( ) at the bottom center of the screen to display the Home screen on which icons for each function are shown. On the Home screen, you can register frequently used shortcuts and widgets. •...
Page 30 1. Getting Started See "Browser Settings", User Guide (Full Version). 4. [Login]/[Logout] These keys are displayed when user authentication is enabled. Press the keys to log in to or log out from the machine. page 51 "Logging In from the Control Panel" 5.
Page 31: Intuitive Screen Operation Using Fingertips
How to Use the Home Screen 12. [Back] Press to return to the previous screen. 13. Date/Time and Toner remaining The current date and time is displayed. To display the information about Toner remaining, specify [Display Time/Remaining Toner] of [Screen Features Settings] to [Remaining Toner].
Page 32 1. Getting Started DZB181 Drag (for moving an icon) Press and hold an icon, and then slide your finger while pressing on the screen to move the icon. DZB182 Long tap (for displaying the available menu screen) Press and hold on a blank area on the screen to display the menu screen. On the Home screen you can add a folder or change the wallpaper from the menu.
Page 33 How to Use the Home Screen DZB185 Pinch-out (for zooming in the screen) Touch the screen with your thumb and forefinger, and spread them apart. You can also zoom in the screen by tapping the screen twice quickly. When you quickly tap the screen twice again, the screen returns to full display.
Page 34: How To Use The Copy Screen
1. Getting Started How to Use the Copy Screen You can select from one of two types for the Copy screen: Standard (factory-default) The basic functions that are used frequently are displayed with big keys. Scroll down the screen to see the keys used to configure the functions for finishing or editing.
Page 35 How to Use the Copy Screen DZX022 1. Copy function keys Press a key to select the function to assign to the key. Flick up and down on the screen to display the keys out of the visible area. The keys with assigned functions are displayed in yellow or with in the upper left corner.
Page 36: How To Use The Copy Screen (No Scrolling Screen)
1. Getting Started 6. Other keys for Copy function Press to select the functions whose keys are out of the visible area of the screen. The key of the function that is currently configured is displayed with in the upper left corner. 7.
Page 37: Changing The Layout Or Display Of The Keys Of The Copy Function
How to Use the Copy Screen 7. Select One Touch Job You can see the preset settings in the machine or the job history. When user authentication is configured, display the history of the executed jobs for each authenticated user. When selecting a job history, its settings are displayed on the current Copy screen.
Page 38 1. Getting Started DZX027 Displaying a hidden key Press "Hidden Key List" to display the hidden keys. Press and hold the key to display, drag it to the location to display, and then press [OK]. DZX028 Confirming the initial placement of the keys Press [Menu]( [Screen Settings] [Temporarily Restore Initial Key Layout] on the Copy...
Page 39: How To Use The Fax Screen
How to Use the Fax Screen How to Use the Fax Screen There are five kinds of functions and settings on the Fax screen. DZX895 1. Destination type selection Switch the destination type between [Fax] (including IP-Fax) and [Internet Fax]. The items displayed in the address book and destination entry screen for manual entry change also when you switch the destination type.
Page 40 1. Getting Started Switching to change the key layout mode Long-press any key and press [OK] on the screen below to switch to the key sorting mode and enable changing of the key layout. Changing the key layout Long-press a key to change the layout, drag it to a new location, and then press [OK]. DZX026 Hiding a key Long-press a key to hide, drag it to [Hide the Keys] (Trash icon), and then press [OK].
Page 41 How to Use the Fax Screen DZX028 Confirming the initial placement of the keys Press [Menu]( [Screen Settings] [Temporarily Restore Initial Key Layout] on the Fax screen. After confirming, press [Back]. Resetting the key layout to the default Press [Menu]( [Screen Settings] [Restore Initial Key Layout] [Restore] on the Fax...
Page 42: How To Use The Scanner Screen
1. Getting Started How to Use the Scanner Screen There are five kinds of functions and settings on the Scanner screen. DZX898 1. Destination type selection You can switch between [Scan to Email] and [Scan to Folder]. The items displayed in the address book and destination entry screen for manual entry also change when you switch the destination type.
Page 43 How to Use the Scanner Screen Changing the key layout Long-press a key to change the layout, drag it to a new location, and then press [OK]. DZX026 Hiding a key Long-press a key to hide, drag it to [Hide the Keys] (Trash icon), and then press [OK]. DZX027 Displaying a hidden key Press "Hidden Key List"...
Page 44 1. Getting Started DZX028 Confirming the initial placement of the keys Press [Menu]( [Screen Settings] [Temporarily Restore Initial Key Layout] on the Scanner screen. After confirming, press [Back]. Resetting the key layout to the default Press [Menu]( [Screen Settings] [Restore Initial Key Layout] [Restore] on the Scanner screen.
Page 45: Adding A Frequently Used Application Or Widget To The Home Screen
Adding a Frequently Used Application or Widget to the Home Screen Adding a Frequently Used Application or Widget to the Home Screen You can use a frequently used icon or widget easily by adding it to the Home screen. You can organize the icons on the Home screen as you like by changing their order or using folders.
Page 46: Adding An Icon/Widget To The Home Screen
1. Getting Started Adding an Icon/Widget to the Home Screen Press the application list icon on the Home screen. DZC187 Press and hold the icon or widget to be added to the application list screen. • Select the [WIDGET] tab to add a widget, or select the [PROGRAM] tab to add a program. After the screen changes to the Home screen, move the icon or widget to the desired position and release it.
Page 47 Adding a Frequently Used Application or Widget to the Home Screen When the "Add to Home Screen" screen is displayed, press [Folder]. DZC188 Open the created folder, press and hold its title, and then change the folder name. You can enter up to 30 characters for a folder name. Drag the icon and release it over the folder.
Page 48: Registering Frequently Used Settings As A Program
1. Getting Started Registering Frequently Used Settings as a Program You can register a "program" made of a combination of the functions used in the Copy, Fax, or Scanner, such as the scan setting, output setting, and address. • You can load the registered program easily from the application screen. DZX153 •...
Page 49: Registering Settings As A Program
Registering Frequently Used Settings as a Program • For details, see "Settings Menu Compatibility List (Classic to Standard Settings)", User Guide (Full Version). • When [Program Setting for Destination] of [Scanner Settings] is set to [Exclude Destinations], the destination registered on the recalled program in the scanner function is not displayed. •...
Page 50: Changing The Contents Of The Program
1. Getting Started Press a program number to register the settings. Enter a program name and select an icon, and then press [OK]. Press [Place]. The selected icon is displayed on the Home screen. Press [Exit]. Changing the Contents of the Program You can change a part of the program and overwrite it or change the contents and register them as a new program.
Page 51 Registering Frequently Used Settings as a Program Press [Menu] ( ), and then press [Recall Program]. DZX153 Press the program number to be changed. Change the scan and output settings. Press [Menu] ( ), and then press [Set Current Settings to Program]. DZX154 Select a program number to register the changed settings.
Page 52 1. Getting Started Enter a program name and select an icon. Press [OK]. • To change the icon or program name or to delete the program, press [Menu] ( ) and operate from [Edit/Delete Program].
Page 53: Logging In From The Control Panel
Logging In from the Control Panel Logging In from the Control Panel When the machine is configured by the administrator to restrict use by unauthorized users, you must authenticate your login information before starting the operation. The authentication methods are described below. •...
Page 54: Logging In By Entering The User Name And Password
1. Getting Started • If the machine is not used for a specified period, the user is automatically logged out (Auto Logout). The default setting for Auto Logout is 3 minutes. The period of Auto Logout can be changed by [Auto Logout Timer] of [System Settings] or the Auto Logout setting can be disabled.
Page 55: Logging In Using An Ic Card
Logging In from the Control Panel Enter the login password, and then press [Done]. Press [Login]. • If an incorrect password is entered a specified number of times, login with the same name is disabled (Lockout Function). The default setting for unsuccessful attempts before a user is locked out is five.
Page 56: Logging In Using A Mobile Device
Logging In Using a Mobile Device Log in to the machine using the RICOH Smart Device Connector app on your mobile device. You need a mobile device that supports Bluetooth Low Energy (BLE).
Page 57: Authenticating Using The User Code
Logging In from the Control Panel Display the login screen on the control panel of the machine, and hold the mobile device over the Bluetooth label. • To log out from the machine, hold the mobile device over the Bluetooth label on the control panel or press [Logout] at the top right on the screen.
Page 58 Select the login user from the address book, and then press [Edit]. EDN012 The items displayed on the screen vary depending on the version of RICOH Always Current Technology that is implemented on the machine. Press the [User Management / Others] tab [User Management].
Page 59 Logging In from the Control Panel Enter the new login password, and then press [OK]. DZX187 You can enter up to 128 characters. Press [Settings]. After completing the procedure, press [Home] (...
Page 60: Placing An Original On The Exposure Glass
1. Getting Started Placing an Original on the Exposure Glass Use the exposure glass to scan originals that cannot be placed in the auto document feeder (ADF), such as books and license cards. • When lowering the ADF, do not place your hands on the hinges and exposure glass. Your hands or fingers are caught, which can result in injury.
Page 61 Placing an Original on the Exposure Glass DZW103 • Do not open or close the ADF with your hands placed in the space between the ADF and exposure glass. DZB639...
Page 62: Placing An Original In The Auto Document Feeder (Adf)
1. Getting Started Placing an Original in the Auto Document Feeder (ADF) The ADF automatically scans multiple sheets of originals or two-sided originals at one time. There are two types of ADF as follows: Auto Reverse Document Feeder (ARDF) When scanning a two-sided original, the machine scans the front side of the original first, and then turns it over to scan the back side.
Page 63: Placing Originals In The Ardf
Placing an Original in the Auto Document Feeder (ADF) • Perforated or torn originals • Curled, folded, or creased originals • Pasted originals • Originals with adhesive tape, glue or paste stuck to them • Originals with any kind of coating, such as thermal paper, art paper, aluminum foil, carbon paper, or conductive paper •...
Page 64 1. Getting Started Adjust the original guide to the original size. DZW107 Place the aligned originals squarely face up in the ARDF. Place the originals with the first page facing up. Fan sheets before loading so that multiple papers do not stick to each other and are not fed at once.
Page 65: Placing Originals In The One-Pass Duplex Scanning Adf
Placing an Original in the Auto Document Feeder (ADF) DZW795 • When using the ARDF to scan originals with a paper weight less than 42 g/m (11 lb. Bond), move the slide tray on the original output tray to the left side. When the slide tray of the Auto Reversible Document Feeder (ARDF) is in the left, the amount of output paper will be low.
Page 66 1. Getting Started Adjust the original guide to the original size. DZW111 Place the aligned originals squarely face up in the one-pass duplex scanning ADF. Place the originals with the first page facing up. Fan sheets before loading so that multiple papers do not stick to each other and are not fed at once.
Page 67 Placing an Original in the Auto Document Feeder (ADF) DZW113 • To scan originals that are smaller than A6 size, attach the small size paper unit as follows: 1. Open the ADF cover. 2. Engage the two projections of the small size paper unit with the holes on the one-pass duplex scanning ADF.
Page 68 1. Getting Started...
Page 69: Copy
2. Copy Basic Procedure for Copying Documents Set the original on the exposure glass or auto document feeder (ADF) to make a copy. • If the previous setting is still active, press [Reset] before copying. Press [Copy] on the Home screen. Place the original.
Page 70: Reserving A Copy Job While Executing Another Copy Job
(Job Preset). You can make reservations for up to eight jobs each in the Copier and Document Server functions. • This function is available on machines implemented with RICOH Always Current Technology v1.1 or later.
Page 71 Basic Procedure for Copying Documents Press [Reserve] on the execution screen of a copy job. EDN033 Place a new original to scan on the machine. See "Placing an Original on the Scanner", User Guide (Full Version). Specify 2 sided, Combine, Sort, and other copy settings if necessary. page 76 "Duplex Copying"...
Page 72: Making Enlarged Or Reduced Copies
2. Copy Making Enlarged or Reduced Copies You can enlarge or reduce the original when copying with the following methods: • Enlarging or reducing at a specified reduction ratio or into a specified size (Zoom/Reduce/ Enlarge/Size Magnification) • Enlarging or reducing according to the paper size (Auto Reduce/Enlarge) •...
Page 73 Making Enlarged or Reduced Copies When you set a 2-sided original in the One-pass duplex scanning ADF, the top right corner of the original will be the base point for the enlargement/reduction of the reverse side. To enlarge or reduce from the same point, set the original on the exposure glass and perform 2-sided copy. Press [Copy Ratio] and select a copy ratio or size.
Page 74: Enlarging Or Reducing According To The Paper Size
2. Copy DZC235 • See "Reproduction Ratio", User Guide (Full Version). • See below when [Standard] is specified as the screen type of [Settings]. The names of the setting items may differ from the [Classic] screen type. • See "Reduce / Enlarge", User Guide (Full Version). •...
Page 75 Making Enlarged or Reduced Copies (mainly North America) 11 × × 10 × × Original size × × 14 × 11 Exposure glass Press [Copy] on the Home screen. Place the original. See "Placing an Original on the Scanner", User Guide (Full Version). On the Copy screen, press [Copy Ratio] and [Fit to Paper Size].
Page 76: Reducing Slightly To Increase The Margins
2. Copy When the orientations of the original and paper in the paper tray do not match, the machine rotates the copied image automatically. To reduce an original of A3 (11 × 17) size to A4 (8 × 11) size, for example, you can select either A4 (8 ×...
Page 77 Making Enlarged or Reduced Copies • See "Reproduction Ratio", User Guide (Full Version). • See below when [Standard] is specified as the screen type of [Settings]. The names of the setting items may differ from the [Classic] screen type. • See "Reduce / Enlarge", User Guide (Full Version). •...
Page 78: Duplex Copying
2. Copy Duplex Copying You can copy two 1-sided pages or one 2-sided page onto the front and back sides of a single sheet of paper. DZB251 The size of the original that can be copied differs from that of the 1-sided copy. page 212 "Recommended Original Size and Weight"...
Page 79 Duplex Copying DZC252 • Original Direction: Specify the orientation to place the originals. • Original Setting: Specify the condition of the originals to copy (1 sided/2 sided (Page Opening Direction)). • Print Side Setting: Select the finish from [Open to Right/Left] or [Open to Top]. 4.
Page 80 2. Copy • See below when [Standard] is specified as the screen type of [Settings]. The names of the setting items may differ from the [Classic] screen type. • See "Others (Copier / Document Server Settings)", User Guide (Full Version). •...
Page 81: Combining And Copying A Multi-Page Original Onto A Single Sheet Of Paper
Combining and Copying a Multi-page Original onto a Single Sheet of Paper Combining and Copying a Multi-page Original onto a Single Sheet of Paper You can copy multiple sheets in an original onto one side or both sides of a sheet of paper to save paper.
Page 82 2. Copy 3. Specify about the original, print side, and combining. • Original Direction: Specify the orientation to place the originals. • Original Setting: Specify the condition of the originals to copy (1 sided/2 sided (Page Opening Direction)). • Print Side Setting: Specify the condition of the copied sheet (1 sided/2 sided (Page Opening Direction)).
Page 83 Combining and Copying a Multi-page Original onto a Single Sheet of Paper Press [Start]. When placing the originals on the exposure glass, press [Finish Scn] after scanning all of the originals if necessary according to the number of originals. • The minimum copy ratio in the Combine function is 25%. For example, if you copy an A3 (11 × 17)-size original onto A4 (8 ×...
Page 84: Copying Onto Envelopes
2. Copy Copying Onto Envelopes To copy onto envelopes that are not usually used, set them in the bypass tray. If you copy onto envelopes frequently, set them in the paper tray. Copying Onto Envelopes in the Bypass Tray • The Duplex Copy function cannot be used for envelopes. If Duplex Copy is specified, press the [Reset] key to cancel the setting.
Page 85: Copying Onto Envelopes In The Paper Tray
Copying Onto Envelopes To change the envelope weight, press [ChngThickness] to specify the weight. Check that the selected envelope size is correct, and then press [OK]. • If the selected envelope size is not the same as the actual size, select the correct envelope size.
Page 86 2. Copy Press [Paper Select] on the Copy screen. Select the paper tray in which the envelopes are set. DZC270 Place the original on the exposure glass. page 206 "Envelope Orientation and Recommended Status" Press [Start].
Page 87: Copying In Page Order Or For Each Page Number
Copying in Page Order or for Each Page Number Copying in Page Order or for Each Page Number When copying two or more copies of multi-page originals, you can specify the page order as described below. Sort Copies in the order of the original. DZB241 Stack Groups together copies of each page in a multi-page original.
Page 88 2. Copy Press [Copy] on the Home screen. Place the original. See "Placing an Original on the Scanner", User Guide (Full Version). Press [Sort/Stack] on the Copy screen. If the key is not displayed, select it from [Finishing]. If the optional equipment that can stack the copied sheets is not attached to the machine, only [Sort] is displayed on the key.
Page 89 Copying in Page Order or for Each Page Number • For details, see "Settings Menu Compatibility List (Classic to Standard Settings)", User Guide (Full Version).
Page 90 2. Copy...
Page 91: Fax
3. Fax Basic Procedure for Transmitting Faxes The machine scans an original to transmit it by fax into the machine's memory before establishing a communication with the destination (Memory Transmission). You can also transmit a fax while confirming the status of the fax destination. See "Sending a Fax While Scanning the Original", User Guide (Full Version).
Page 92 3. Fax DZC302 You can select only the destination entered using the numeric keypad from the history. • To specify the destination again, press DZC303 On the [Settings] screen, specify the [Sender] as necessary. • When a login user is operating the machine, the login user becomes the sender. To receive a transmission result by e-mail, select [Email Transmission Results].
Page 93 Basic Procedure for Transmitting Faxes • You can perform Immediate transmission only when the total number of destinations specified for all documents exceeds the maximum value. • The communication that has been initiated first is displayed on the screen when performing three simultaneous communications.
Page 94: Registering Fax Numbers In The Address Book
Press [Register] on the Address Book screen. EDN022 The items displayed on the screen vary depending on the version of RICOH Always Current Technology that is implemented on the machine. Enter the information of the destination on the [Name] tab, and then select a title to...
Page 95 Registering Fax Numbers in the Address Book Press [Destinations] tab [Fax]. DZC135 Specify the Fax Destinations and send conditions. • Select Line: Select the line to use. • International Transmission Mode: Specify whether to reduce errors occurring when sending abroad. •...
Page 96: Changing/Deleting The Registered Data Such As Fax Number
Select the destination to change or delete on the Address Book screen. EDN013 The items displayed on the screen vary depending on the version of RICOH Always Current Technology that is implemented on the machine. You can delete multiple destinations at one time.
Page 97: Displaying A Preview Before Sending A Fax
Displaying a Preview before Sending a Fax Displaying a Preview before Sending a Fax You can display the preview of the scanned document on the display of the machine to check if it is scanned as specified. This function cannot be used when sending a fax while using any of the following: •...
Page 98 3. Fax • Flick the image left or right to switch between the pages. • Pinch in or out on the image to zoom in or out. Press [Transmit]. To cancel transmission and perform the procedure from scanning the original again, press [Cancel].
Page 99: Viewing The Transmission Result Of Sent Faxes
Viewing the Transmission Result of Sent Faxes Viewing the Transmission Result of Sent Faxes You can check the result of a fax transmission on the fax screen, in various reports, or on the screen of a computer. The following reports are printed according to the transmission result or the settings: •...
Page 100: Checking The Result In Communication Result Report
3. Fax Press [Transmission Result], and select the transmission result to display. • Display All Displays the transmission results from among the total number of both transmission and reception results, which cannot exceed 1,000. • Display per User Press this to display the result of transmissions performed by a specific user. Select the user to display the results and press [Display].
Page 101: Checking The Result In Immediate Tx Result Report
Viewing the Transmission Result of Sent Faxes To configure auto print, select bit number [0] under switch number [03], and change the current value to "1". See "Changing the Parameter Setting", User Guide (Full Version). See below when [Standard] is specified as the screen type of [Settings]. The names of the setting items may differ from the [Classic] screen type.
Page 102: Checking By E-Mail
3. Fax To print the Memory Storage Report every time a document is stored in the memory, select bit number [2] under switch number [03], and change the current value to "1". See "Changing the Parameter Setting", User Guide (Full Version). See below when [Standard] is specified as the screen type of [Settings].
Page 103: Confirming The Information In Web Image Monitor
Viewing the Transmission Result of Sent Faxes Select the [Notification of Results] check box. DZX317 To send a notification e-mail to a destination other than the sender, press [Notification of Results] on the [Settings] screen, and then specify the destination of the e-mail. Configure the scan settings.
Page 104 3. Fax From the "Status/Information" menu, click [Job]. DZX827 Click [Transmission] under [Fax]. Confirm the transmission history. • Click [Details] to view the details. DZX828 • To save the history as a list to a file in the CSV format, click [Download Transmission List]. DZX829 Click [Logout] and then close the Web browser.
Page 105: Print
4. Print Installing the Printer Driver by Using Device Software Manager Installer Device Software Manager is a support utility for driver installation in Windows. Device Software Manager helps you to detect the latest driver via the internet automatically according to the computer you are using and install it with a simple procedure.
Page 106 4. Print On the "Quality Improvement Program" screen, select [I will participate in the Quality Improvement Program] or [I will not participate in the Quality Improvement Program], and then click [Next]. On the "Driver Update Notification Setting" screen, specify whether to display the message about the driver update, and then click [Next].
Page 107: Installing Device Software Manager From The Downloaded File
Installing the Printer Driver by Using Device Software Manager Installer The installation of the driver starts. • If "Could not verify publisher" is displayed at the beginning of installation, continue the installation. There is no problem with the started installer that is downloaded from the manufacturer's website.
Page 108 4. Print On the "Quality Improvement Program" screen, select [I will participate in the Quality Improvement Program] or [I will not participate in the Quality Improvement Program], and then click [Next]. On the "Driver Update Notification Setting" screen, specify whether to display the message about the driver update, and then click [Next].
Page 109 Installing the Printer Driver by Using Device Software Manager Installer Select this machine from among the detected devices, and then click [Next]. DZC086 The installation of the driver starts. • If "The publisher could not be verified" is displayed at the beginning of installation, continue the installation.
Page 110 4. Print • Double-click the Device Software Manager icon created on the Finder of the computer to update the printer driver. • See "Updating the Driver (Windows)", User Guide (Full Version).
Page 111: Installing The Printer Driver For Network Connection (Windows)
Installing the Printer Driver for Network Connection (Windows) Installing the Printer Driver for Network Connection (Windows) When the machine and the computer are connected to the same network, the installer searches for the machine to install the printer driver. If the installer cannot find the machine, specify the IP address or machine name to install the printer driver.
Page 112 4. Print On the "License Agreement" screen, select [I accept the agreement], and then click [Next]. DZC081 Confirm the "Confirm Network Connection" screen, and then click [Next]. The search detects devices connected to the network. Select this machine from among the devices, and then click [Install]. DZC080 If the "Set Port"...
Page 113 4. On the "Add port" screen, enter the printer name or IP address of the machine, and then click [Next]. The port name is automatically entered. You can change the port name. 5. When the "Additional port information required" screen is displayed, select [RICOH Network Printer C model], and then click [Next]. 6. Click [Finish].
Page 114: Installing The Postscript 3 Printer Driver From The Cd-Rom
4. Print Click [Continue]. Printer driver installation starts. Click [Finish]. When you are prompted to restart your computer, restart it by following the instructions that appear. Installing the PostScript 3 Printer Driver from the CD-ROM Set the CD-ROM in the computer. If the installer does not start automatically, double-click [Setup.exe] in the root directory of the CD- ROM.
Page 115 Installing the Printer Driver for Network Connection (Windows) On the "License Agreement" screen, select [I accept the agreement], and then click [Next]. DZC081 Click [Next]. Select a method to connect a port. Specify the port to use for the connection between the computer and machine using one of the following methods: To specify the IP address 1.
Page 116: Installing The Pcl 6/Postscript 3 Printer Driver From The Downloaded File
4. On the "Add port" screen, enter the printer name or IP address of the machine, and then click [Next]. The port name is automatically entered. You can change the port name. 5. When the "Additional port information required" screen is displayed, select [RICOH Network Printer C model], and then click [Next]. 6. Click [Finish].
Page 117: If The Machine Cannot Be Found
Installing the Printer Driver for Network Connection (Windows) Select [Network], and then click [Next]. DZX731 • The search detects devices connected to the network. • If the error screen is displayed, see page 115 "If the Machine Cannot Be Found". Select this machine from among the detected devices, and then click [Next].
Page 118 4. Print Confirm and perform , and then click [OK]. If the machine still cannot be found, specify the IP address or machine name to install the printer driver. Click [Click if you cannot find the device]. DZC089 Select [Specify device IP address] or [Specify device name], and then click [Next]. When specify the machine IP address 1.
Page 119 Installing the Printer Driver for Network Connection (Windows) DZC091 2. When the machine is detected, click [Next]. Printer driver installation starts. When specify the machine name 1. Select the machine to use, and then click [Next]. DZC094 2. On the "Printer Preference" screen, select one of the port names from among "Port Name", and then click [Next].
Page 120 4. Print DZC950 Printer driver installation starts. For details about the procedure for specifying the IP address after installing the printer driver, see the following section: See "When You Cannot Print a Document even if the Printer Driver is Installed", User Guide (Full Version).
Page 121: Installing The Printer Driver For Network Connection (Os X/Macos)
Installing the Printer Driver for Network Connection (OS X/macOS) Installing the Printer Driver for Network Connection (OS X/macOS) Install the PPD file (printer driver) under OS X/macOS, and then register the machine on the computer from the system preferences. Installing the PPD file Set the CD-ROM in the computer, and click [macOS] to display the [macOS PPD Installer] folder.
Page 122: Registering The Machine In [Print & Scan] Or [Printers & Scanners]
4. Print Click [Install]. DZX687 Enter the computer's user name and password, and then click [Install Software]. The installation of the PPD file starts. When the installation is complete, click [Close]. Registering the Machine in [Print & Scan] or [Printers & Scanners] Register the PPD file of the machine in the system preferences to enable printing.
Page 123 Installing the Printer Driver for Network Connection (OS X/macOS) Click [+]. DZX689 Click [IP], and configure the information of the machine. DZX690 • Address: Enter the IP address of the machine. • Protocol: Select [LPD (Line Printer Daemon)]. If the printer takes time to perform operations when using the [LPD (Line Printer Daemon)] protocol, change the protocol to [HP Jetdirect - Socket].
Page 124 4. Print When "Generic PostScript Printer" is displayed even though the IP address is correct Perform the following procedure to select the PPD file of the machine: 1. Select [Select Software...] on "Use". DZC098 2. Select the machine on the "Printer Software" screen, and then click [OK]. DZC099...
Page 125: Specifying The Option Settings
Installing the Printer Driver for Network Connection (OS X/macOS) Click [Add]. The progress screen is displayed. • If the progress screen does not close after a while, click [Configure...] or [Settings] and configure the option configuration of the printer. For the procedure of the option configuration, see page 123 "Specifying the Option Settings".
Page 126 4. Print Select the machine from the list, and then click [Options & Supplies...]. DZX693 Click [Driver] or [Options], select the option installed on the machine, and then click [OK]. DZX694 • If the usable options are not displayed, the IP address has not been entered correctly or the PPD file has not been registered properly.
Page 127: Basic Procedure For Printing Documents
Basic Procedure for Printing Documents Basic Procedure for Printing Documents Specify the printer driver and configure the Document Size, Paper Type, and other settings to print a document. • Duplex printing is selected as the default setting. If you want to print on only one side, select [Off] for the two-sided printing setting.
Page 128 4. Print DZC403 • One Click Preset List: Some of the useful functions such as Combine or 2-sided are registered. Click the icon of the function to select. You can register frequently used print settings in One- click settings. See "Registering Frequently Used Settings", User Guide (Full Version). •...
Page 129: Printing A Document In Os X/Macos
Basic Procedure for Printing Documents DZC404 The caution icon ( ) indicates that there are disabled items. Click the icon to check the cause. After completing the configuration, click [OK] to print. • On the [Devices and Printers] screen, right-click the printer icon of the machine, and then click [Print Settings] to change the default values of the printer settings.
Page 130 4. Print Specify Paper Size, Orientation, and other settings. DZC405 • Copies: Enter the print quantity. • Paper Size: Select the size of the document to print. • Orientation: Specify the orientation of the document. Select Portrait or Landscape. Select a category from the pop-up menu, and then specify the paper tray and paper type. DZC406 Paper Feed •...
Page 131 Basic Procedure for Printing Documents Job Log • Job Type: Select [Normal Print] to execute printing immediately. You can make a partial print as a test and proceed to print the rest of the document (Sample Print). See "Making a Partial Print as a Test and Printing the Rest of the Document", User Guide (Full Version).
Page 132: Printing On Both Sides Of Paper
4. Print Printing on Both Sides of Paper Specify 2-sided Print in the printer driver. Specifying 2-sided Print (Windows) Specify 2-sided Print on the [Frequently Used Settings] tab. Open a document to print on the computer, and display the setting screen of the printer driver from the print menu in the application.
Page 133: Specifying 2-Sided Print (Os X/Macos)
Printing on Both Sides of Paper Specifying 2-sided Print (OS X/macOS) Specify 2-sided Print on the [Layout] menu. Open a document to print on the computer, and display the setting screen of the printer driver from the print menu in the application. Specify Paper Size, Orientation, Paper Type, and other settings.
Page 134: Combining And Printing Multiple Pages On A Single Sheet Of Paper
4. Print Combining and Printing Multiple Pages on a Single Sheet of Paper You can print multiple pages on a single sheet at a reduced size (Combine 2 Originals). For example, you can reduce an original of A4 size to A5 size and print two pages on an A4 sheet. You can use the 2 Sided Print and Combine 2 Originals functions at the same time to economize on paper.
Page 135: Specifying The Combine 2 Originals Function (Os X/Macos)
Combining and Printing Multiple Pages on a Single Sheet of Paper • Layout: Select the number of pages to combine. • Page Order: Select the order of the pages. • Draw Frame Border: Select the Draw Frame Border check box on the [Detailed Settings] tab [2 Sided/Layout/Booklet] to draw a line between pages.
Page 136: Printing On Envelopes
4. Print Printing on Envelopes Load envelopes in the bypass tray or paper tray. Load envelopes in the machine and change the Tray Paper Settings in the Control Panel. The procedure is described using the [Classic] screen type of [Settings] as an example. When you are using the [Standard] screen type, specify the settings in the screen below.
Page 137 Printing on Envelopes Types and orientations of Tray 2 to 4 Bypass Tray envelopes Side-opening envelopes DZB935 DZB936 Flap: close Flap: close Bottom side of the envelope: Bottom side of the envelope: back back Printing surface: upper side Printing surface: lower side On the Home screen, press [Settings].
Page 138 4. Print Press "Paper Type" of the tray with loaded the envelopes, and then select [Envelope]. DZX473 After completing the configuration, press [Home] ( Open a document to print in the computer, and display the setting screen of the printer driver from the print menu application.
Page 139 Printing on Envelopes OS X/macOS DZC415 • Paper Size: Select the envelope size. If the envelope size is not included among the options, select [Manage Custom Sizes] and enter the value. • Paper Type: [Envelope] Execute printing.
Page 140: Printing Documents Stored In The Printer From The Control Panel
4. Print Printing Documents Stored in the Printer from the Control Panel To print a document stored from the printer driver in the machine, perform the print operation on Quick Print Release of the control panel. The file administrator also can delete unneeded documents and unlock documents locked by entering an invalid password.
Page 141: Printing From A Usb Flash Memory Device Or Sd Card Directly
Printing from a USB Flash Memory Device or SD Card Directly Printing from a USB Flash Memory Device or SD Card Directly You can connect a memory storage device to the media slot of the machine and print the files stored on it.
Page 142: Printing From A Memory Storage Device Or Scan Application
4. Print Printing from a Memory Storage Device or Scan Application On the Home screen, press [Print/Scan (Memory Storage Device)] On the Print/Scan (Memory Storage Device) screen, press [Print from Storage Device] DZX460 Insert a memory storage device in the media slot on the side of the control panel. DZW178 Press [USB] or [SD Card].
Page 143 Printing from a USB Flash Memory Device or SD Card Directly Press [Print Settings] to specify the settings of 2-Sided Print or Finishing as necessary. DZX452 • Full Color: Select whether to print in color. The machine may print a document that appears to be black-and-white in color printing mode.
Page 144 4. Print...
Page 145: Scan
5. Scan Scanning Documents and Sending the Scanned Data by E-mail Scan a document and attach the scanned data to an e-mail and send it from the machine. • Configure the SMTP server and network settings in advance. See "Configuring the Settings to Send E-mails from the Machine", User Guide (Full Version). •...
Page 146 5. Scan The procedure is described using the [Classic] screen type of [Settings] as an example. When you are using the [Standard] screen type, specify the settings in the screen below. • [System Settings] [Send (Email/Folder)] [Email] The names of the setting items may differ on the setting screen for [Classic] and [Standard] screen types.
Page 147: Registering The E-Mail Destination Specified When Sending An E-Mail In The Address Book
Scanning Documents and Sending the Scanned Data by E-mail DZC507 Specify the scan settings according to the purpose of the scanned data. page 159 "Scanning an Original with Suitable Quality and Density" page 162 "Specifying the File Type or File Name When Scanning a Document" Press [Start].
Page 148 5. Scan page 162 "Specifying the File Type or File Name When Scanning a Document" Specify the destination. • When entering manually 1. Press and then select [Enter Using Keyboard]. DZC510 2. Enter the e-mail address, and press . DZC511 3.
Page 149 Scanning Documents and Sending the Scanned Data by E-mail DZC513 2. Press [Program] of the destination to register. DZC514 3. Register the name and other additional information. Press [OK] to close the address book screen after registering the information. Press [Start] on the scanner screen.
Page 150: Scanning Documents And Sending The Scanned Data To A Folder
5. Scan Scanning Documents and Sending the Scanned Data to a Folder To send the data of a scanned original to a shared folder on a computer, create the shared folder on the computer in advance and register the destination folder in the address book. •...
Page 151: Confirming The Computer Information (Windows)
Scanning Documents and Sending the Scanned Data to a Folder Check sheet Items to check (example of the setting values) Setting entry column Computer login password Shared folder name on computer Confirming the Computer Information (Windows) Confirm the name, IP address, and other information of the computer used to create a shared folder, and write down the information on the check list.
Page 152: Creating A Shared Folder (Windows)
5. Scan Check the domain name, workgroup name and login user name, and write down the information in [2] on the check sheet. CKX007 When the screen shown above is displayed, fill in the sheet as follow: USERDNSDOMAIN abcd-net.local Domain name/workgroup name USERDOMAIN ABCD-NET Computer login user name...
Page 153 Scanning Documents and Sending the Scanned Data to a Folder On the [Sharing] tab, click [Advanced Sharing]. DZC318 Select the [Share this folder] check box, and then click [Permissions]. After completing the procedure, remove Everyone (unspecified user), and then add a user allowed access the folder.
Page 154 5. Scan From the Search Results, select the login user name of the computer to be added ([2] on the check sheet) and then click [OK]. When you cannot find a specific user, click [Columns], or right-click the [Search results] field, select [Select Column], and then select [Logon Name] from the [Available columns] list or [Pre-Windows 2000 Logon Name].
Page 155: Confirming The Computer Information (Os X/Macos)
Scanning Documents and Sending the Scanned Data to a Folder Confirming the Computer Information (OS X/macOS) Confirm the name of the computer used to create the shared folder, login user name and other settings and write down the information on the check list. Log on to OS X/macOS as a user with administrative privileges.
Page 156 5. Scan Click [Sharing], select the [File Sharing] check box and then click [Options]. DZC527 Select the check boxes of [Share files and folders using SMB] and the user account to use for file sharing and then click [Done]. DZC528 When the [Authentication] screen is displayed, enter the password of the selected account and then click [Done].
Page 157: Registering The Created Shared Folder In The Address Book
Press [Address Book] on the Home screen. Press [Register] on the address book screen. EDN022 The items displayed on the screen vary depending on the version of RICOH Always Current Technology that is implemented on the machine.
Page 158 5. Scan Enter the information of the destination in the input boxes displayed on the [Name] tab, and select the title to classify the destination. Press the [Destinations] tab, and then press [Folder]. DZC133 Select [SMB (Send to Shared Folder on PC)] in [Protocol]. DZC134 Specify the network path to the shared folder in "Path".
Page 159: Basic Procedure For Performing Send To Folder
Scanning Documents and Sending the Scanned Data to a Folder Press Connection Test. When no connection is established, check the message that appears. page 271 "When a Message Is Displayed While Using the Scanner Function" Press [OK]. Press the [User Management / Others] tab and specify the settings as required. DZC131 Press [OK].
Page 160 5. Scan page 162 "Specifying the File Type or File Name When Scanning a Document" Press , select [Search Address Book] or [Specify by Reg. No.] and then specify the shared folder that is registered in the address book. DZC533 •...
Page 161: Scanning An Original With Suitable Quality And Density
Scanning an Original with Suitable Quality and Density Scanning an Original with Suitable Quality and Density Specify the quality and density to scan on the [Send Settings] screen. Press [Scanner] on the Home screen. Place the original on the scanner. See "Placing an Original to Scan", User Guide (Full Version).
Page 162 5. Scan Original Type Appropriate for Gray Scale A document with figures and photos in black and white. The original is scanned as an image comprising many shades of gray. Full Color: Text/Photo A document mainly comprising text in color. Full Color: Glossy Photo An original in color such as silver-halide prints or pictures.
Page 163 Scanning an Original with Suitable Quality and Density When specifying the resolution • Select the resolution to use for scanning the original. Image quality improves as the resolution increases, but the size of the scanned data also increases. • To ensure the quality of scanned data, [100 dpi] cannot be selected in the following cases: •...
Page 164: Specifying The File Type Or File Name When Scanning A Document
5. Scan Specifying the File Type or File Name When Scanning a Document Specify the settings in [Send Settings] on the scanner screen. Press [Scanner] on the Home screen. Place the original on the scanner. See "Placing an Original to Scan", User Guide (Full Version). Press [Send Settings] on the scanner screen.
Page 165 Specifying the File Type or File Name When Scanning a Document • File Name: Enter the string to use at the beginning of the file name. • Start Number: Specify the starting number of a serial number that will be appended at the end of each file name when specifying a file format comprising a single page per file.
Page 166 5. Scan...
Page 167: Document Server
6. Document Server Storing Documents in Document Server You can store documents scanned by the machine in the document server. You can also store them using the printer driver. See "Storing Documents to Print in the Machine", User Guide (Full Version). •...
Page 168 6. Document Server • Target Fldr. to Store: Select the "Shared Folder" created in the factory default configuration or "User Folder" created by a user to store the document. To select a user folder, create it in advance. See "Organizing Document Server Using Folders", User Guide (Full Version). •...
Page 169: Printing Documents In Document Server
Printing Documents in Document Server Printing Documents in Document Server You can print the documents stored in the document server with the same settings, color mode, paper size, and other settings specified when the documents were scanned. You can also change the print settings or specify a page to print.
Page 170: Changing The Print Settings To Print A Document
6. Document Server Select the document to print. DZX239 • Press [User Name] or [File Name] to search for a document. • If the document is password protected, enter the password and press [OK]. • To print two or more copies, enter the quantity using the number keys. •...
Page 171 Printing Documents in Document Server On the document server screen, select the desired folder. DZX236 Select the document to print. DZX239 • If the document is password protected, enter the password and press [OK]. • To print two or more copies, enter the quantity using the number keys. Press [To Printing Screen].
Page 172: Specifying A Page To Print
6. Document Server Specifying a Page to Print On the Home screen, press [Document Server]. On the document server screen, select the desired folder. DZX236 Select the document to print and press [Print Specified Page]. DZX241 • If the document is password protected, enter the password and press [OK]. •...
Page 173 Printing Documents in Document Server • Specified Page: Select this to print the specified page. • Specify Range: Enter the page printing starts in [Start Number] and the page printing ends in [End Number]. Press [Start].
Page 174 6. Document Server...
Page 175: Web Image Monitor
7. Web Image Monitor Using Web Image Monitor Web Image Monitor is a screen to confirm the machine status and settings on the computer. When the machine and a computer can be connected to a network, you can access to Web Image Monitor by entering the IP address of the machine on the address bar of the Web browser.
Page 176: What You Can Do On The Web Image Monitor
7. Web Image Monitor Recommended Web Browser Windows OS X/macOS Internet Explorer 11 or later Safari 3.0 or later Firefox 52 or later Firefox 52 or later Google Chrome version 50 or later Google Chrome version 50 or later Microsoft Edge 20 or later •...
Page 177: Web Image Monitor Screen
Using Web Image Monitor Function Not logged in User Administrator Machine settings Machine setting change Job list Job history Access to Address Book File operation in Document Server Network settings Network settings change Cancel printing Security settings : Available -: Not available *1 Depending on the Administrator settings Web Image Monitor Screen DZX797...
Page 178: Specifying Web Image Monitor Help
7. Web Image Monitor • Convenient Links: Displays the link to the Favorite URL. 2. Header An icon to link to the Login screen is placed at the top right on the screen. The Help, Version Information, and Keyword Search buttons are also displayed. 3.
Page 179 Using Web Image Monitor Enter the path to the Help file stored in the Web server in "URL" under "Set Help URL Target". For example, when URL of the Help File is "http://a.b.c.d/HELP/JA/index.html", enter "http:// a.b.c.d/HELP/". Click [OK]. After completing the procedure, log out and finish Web Image Monitor.
Page 180 7. Web Image Monitor...
Page 181: Adding Paper And Toner
8. Adding Paper and Toner Loading Paper into the Paper Tray The method of loading paper varies for each tray type. • When loading paper, take care not to trap or injure your fingers. Tray 1 Bypass Tray Tray 2 Tray 3 Tray 4 Tray 3...
Page 182: Loading Paper Into Tray 1 To 4
8. Adding Paper and Toner • When loading paper on a tray which has a few sheets of paper, multiple sheets of paper may be fed at once from the tray. Take out all sheets, fan the sheets, and then load them again. •...
Page 183 Loading Paper into the Paper Tray While pressing the release lever of the side fence, slide the side fences outward. DZW133 To load paper larger than A3, pull the tray out completely and then change the positions of the two auxiliary side fences. DZW186 1.
Page 184 8. Adding Paper and Toner DZW116 *1 You do not need to use the auxiliary side fence when loading B4 paper. Change the position of the auxiliary side fence in the back in the same way. While pressing the release lever of the end fence, slide the end fence outward. DZW136 If the end fence is fixed with the stopper, rotate the fixing screw of the stopper 90 degrees counterclockwise with a coin or similar object and remove the stopper.
Page 185 Loading Paper into the Paper Tray DZW137 While pressing the release lever, adjust the side and end fences to the paper size. Do not leave spaces between the paper and fences. DZW138 To fix the end fence, engage the two projections of the stopper with the holes on the end fence, and then tighten the fixing screw by rotating it 90 degrees clockwise with a coin or similar object.
Page 186: Loading Paper Into The Bypass Tray
8. Adding Paper and Toner • Tray 1 does not have the auto detect function for the paper size. On the control panel, specify the paper size to use. • page 191 "Specifying the Paper Size That Is Not Automatically Detected" •...
Page 187 Loading Paper into the Paper Tray Open the bypass tray. DZW117 When loading paper larger than the bypass tray (longer than A4 paper in landscape orientation), pull out the extender. Load the paper with the print side down, and push it in lightly until you hear a beep. Fan sheets before loading so that multiple sheets of paper do not stick to each other and are not fed at once.
Page 188 8. Adding Paper and Toner DZC911 Hold the handle in one hand while supporting the back of the bypass tray with the other hand, and then open the bypass tray slowly. Open the bypass tray until it is parallel to the floor. When loading paper that has a horizontal width of 148–457.2 mm (5.83–18.00 inches), proceed to Step 4.
Page 189 Loading Paper into the Paper Tray Align the paper guides to the paper size. If the guides are not flush against the paper, images might be skewed or paper misfeeds might occur. When loading paper that has a horizontal width of 148–900.0 mm (5.83–35.5 inches), proceed to Step 7.
Page 190 8. Adding Paper and Toner • When using paper that has a horizontal width of 900 mm (35.5 inches), curl the paper so that its leading edge touches the side of the machine. DZC917 • When using paper that has a horizontal width of 457.2–900 mm (18.00–35.5 inches), set the paper so that its leading edge protrudes from the banner paper guide tray.
Page 191: Loading Paper Into Tray 3 (Lct)
Loading Paper into the Paper Tray of paper into the banner paper guide tray, be sure to separate them one by one before loading them. • When [Notification Sound] is set to [No Sound], it does not sound if you load paper into the banner paper guide tray.
Page 192 8. Adding Paper and Toner Pull Tray 3 (LCT) out carefully. DZW135 Square the paper and load it with the print side facing up. Fan sheets before loading so that multiple sheets of paper do not stick to each other and are not fed at once.
Page 193: Loading Paper Into The Large Capacity Tray (Lct)
Loading Paper into the Paper Tray Carefully push Tray 3 (LCT) fully in. Loading Paper into the Large Capacity Tray (LCT) The Large Capacity Tray (LCT) can hold A4 portrait paper only. Contact a service representative to set paper of B5 or 8 ×...
Page 194 8. Adding Paper and Toner • [Tray/Paper Settings] The names of the setting items may differ on the setting screen for [Classic] and [Standard] screen types. For details, see "Settings Menu Compatibility List (Classic to Standard Settings)", User Guide (Full Version).
Page 195 Loading Paper into the Paper Tray After completing the configuration, press [Home]( • To use paper that can be detected automatically after using paper that cannot be detected automatically, restore the setting of Auto Detect. To restore the setting of Auto Detect, load the paper again, operate steps 1 to 4, select [Auto Detect], and then press [OK].
Page 196: Recommended Paper Sizes And Types
8. Adding Paper and Toner Recommended Paper Sizes and Types The recommended paper sizes and types for each tray are as described below. • When performing multiple sheet feeding, fan sheets thoroughly or load sheets one by one from the bypass tray.
Page 197: Tray 2
Recommended Paper Sizes and Types Tray 2 Paper type and weight Paper size Paper capacity 60–300 g/m (16 lb. Bond– Paper sizes that can be 550 sheets 110 lb. Cover) detected automatically Plain Paper 1–Thick Paper 4 A3 , A4 , A5 , B4 JIS , B5 JIS ×...
Page 198: Lower Paper Trays (Trays 3, 4)
8. Adding Paper and Toner Paper type and weight Paper size Paper capacity *2 *3 60–300 g/m (16 lb. Bond– Custom size 550 sheets 110 lb. Cover) Plain Paper 1–Thick Paper 4 Vertical: 90.0–320.0 mm Horizontal: 148.0–457.2 mm Vertical: 3.55–12.59 inches Horizontal: 5.83–18.00 inches Envelopes Select the paper size using the...
Page 199 Recommended Paper Sizes and Types Paper type and weight Paper size Paper capacity 60–300 g/m (16 lb. Bond– Select the paper size using the 550 sheets 110 lb. Cover) Tray Paper Settings menu Plain Paper 1–Thick Paper 4 A5 , A6 , B6 JIS , 11 ×...
Page 200: Bypass Tray
8. Adding Paper and Toner *1 Adjust the supporting side fence before loading B4 JIS , A3 , SRA3 , 11 × 17 , or 12 × 18 paper. *2 There are lines to indicate these paper sizes on the labels attached to the lower paper trays, however there is no size description for these paper sizes.
Page 201 Recommended Paper Sizes and Types Paper type and weight Paper size Paper capacity 52–300 g/m (14 lb. Bond– • 100 sheets (up to 10 mm 110 lb. Cover) in height) Thin Paper–Thick Paper 4 • Thick Paper 1: 40 sheets 11 ×...
Page 202: Tray 3 (Lct)
8. Adding Paper and Toner Paper type and weight Paper size Paper capacity Envelopes 10 sheets × 9 × 7 , C5 Env , C6 Env DL Env *1 Specify the paper size. • Using the Copy function. page 67 "Basic Procedure for Copying Documents" •...
Page 203: Large Capacity Tray (Lct)
Recommended Paper Sizes and Types Large Capacity Tray (LCT) Paper type and weight Paper size Paper capacity 52–300 g/m (14 lb. Bond– 1500 sheets 110 lb. Cover) Thin Paper–Thick Paper 4 × 11 52–300 g/m (14 lb. Bond– 1500 sheets 110 lb.
Page 204: Paper Thickness For Each Paper Weight
8. Adding Paper and Toner Paper Type Note Setting translucent paper • When loading translucent paper, always use long grain paper. • Remove copied or printed sheets one by one. Setting coated paper • Specify "Paper Type" to [Coated: Matte] and an appropriate item for "Paper Thickness"...
Page 205 Recommended Paper Sizes and Types Paper causing faults Do not use any of the following kinds of treated paper. Doing so may cause faults. • Paper for inkjet printers • Thermal paper • Art paper • Aluminum foil • Carbon paper •...
Page 206: Paper Storage
8. Adding Paper and Toner Paper Storage When storing paper, the following precautions should always be followed: • Do not store paper where it will be exposed to direct sunlight. • Store paper in a dry environment (humidity: 70% or less). •...
Page 207: Thick Paper Orientation And Recommended Status
Thick Paper Orientation and Recommended Status Thick Paper Orientation and Recommended Status When using thick paper of 106–300 g/m (28 lb. Bond–110 lb. Cover), keep in mind the paper orientation or storage environment to prevent misfeeds and loss of image quality. Paper Orientation Thick paper has a paper direction according to its grain.
Page 208: Envelope Orientation And Recommended Status
8. Adding Paper and Toner Envelope Orientation and Recommended Status The way to place an original on the exposure glass and load envelopes varies depending on the shape and orientation of the envelopes. • Do not print on the following envelopes: •...
Page 209: Using The Copy Function
Envelope Orientation and Recommended Status Using the Copy Function Orientation of Exposure Glass Tray 2-4 Bypass Tray Envelopes Side-opening envelopes DZW772 DZW769 Flaps: open Flaps: open Flaps: open Side to be printed: face Side to be printed: face Side to be scanned: face down down Side-opening...
Page 210 8. Adding Paper and Toner Orientation of Tray 2-4 Bypass Tray Envelopes Side-opening envelopes DZW771 Flaps: closed Flaps: closed Side to be printed: face down Side to be printed: face up *1 Select the check box of [Rotate by 180 Degrees] on [Detailed Settings] tab [Basic] menu, and then print.
Page 211: Loading Orientation-Fixed Paper Or Two-Sided Paper
Loading Orientation-fixed Paper or Two-sided Paper Loading Orientation-fixed Paper or Two-sided Paper To print onto letterhead paper or business letter paper on which logos or patterns are printed, confirm how to set the paper or the settings of this machine so that the original is printed onto the orientation- fixed (top to bottom) or two-sided paper correctly.
Page 212: Printing Onto Letterhead Paper Using The Printer Driver
8. Adding Paper and Toner Paper Orientation Tray 1 Large Capacity Copy Side Tray 2–4 Bypass Tray Tray (LCT) Tray 3 (LCT) One-sided originals DZB778 DZB778 DZB782 DZB784 DZB779 DZB785 Two-sided originals DZB780 DZB780 DZB783 DZB786 DZB781 DZB787 *1 When printing the first page onto the letterhead side Printing onto Letterhead Paper Using the Printer Driver Specify the settings of this machine as described below.
Page 213 Loading Orientation-fixed Paper or Two-sided Paper For details, see "Settings Menu Compatibility List (Classic to Standard Settings)", User Guide (Full Version). Paper Orientation Tray 1 Large Capacity Copy Side Tray 2-4 Bypass Tray Tray (LCT) Tray 3 (LCT) One-sided originals DZB778 DZB778 DZB782...
Page 214: Recommended Original Size And Weight
8. Adding Paper and Toner Recommended Original Size and Weight (mainly Europe and Asia) Original location Original size Original weight Exposure glass Up to A3 One-sided A3 –B6 JIS (Japanese Industrial 40–128 g/m (11–34 lb. originals Standard), A6 Bond) 11 × 17 –5 ×...
Page 215 Recommended Original Size and Weight • An original whose size is within the range of the maximum original scan area can be placed. • page 298 "Specifications for the Main Unit" • On all sides of the original, there is a missing image area. Even if you place originals on the exposure glass or in the ADF correctly, the missing image area on all four sides of the original might not be copied.
Page 216: Sizes Detectable With Auto Paper Select
8. Adding Paper and Toner Sizes Detectable with Auto Paper Select (mainly Europe and Asia) Original B5 JIS B6 JIS B4 JIS location Exposure glass Original location 11 × 17 × 11 × 13 Exposure glass : Detectable size, -: Undetectable size *1 You cannot use the two-sided scanning mode.
Page 217 Sizes Detectable with Auto Paper Select • Dark originals with a lot of text and drawings • Originals that partially contain a solid image • Originals that have solid images at their edges • Originals with indexes, tags, or other projecting parts •...
Page 218: Replacing The Toner
8. Adding Paper and Toner Replacing the Toner Toner is almost depleted when the "Check you have a print cartridge replacement(s)." message is displayed. Prepare a replacement print cartridge. See "Contact Information", User Guide (Full Version). See the video displayed on the control panel of the machine for the procedure to replace the toner. •...
Page 219: Precautions When Storing Toner
Replacing the Toner Press the play key. DZC633 Replace the toner by following the procedure shown in the video. • You can transmit data in the fax or scanner function even after the toner runs out. However, you cannot transmit a fax when the number of times of reception and transmission performed in the fax function after the toner has run out and the number of times of communication not recorded in the Records exceeds a total of 200.
Page 220: Precautions When Replacing The Toner
8. Adding Paper and Toner Precautions When Replacing the Toner • Do not dispose of the following items into a fire. Toner will ignite on contact with naked flame and burns can result. • Toner (new or used) • Toner containers while toner is inside •...
Page 221: Disposing Exhausted Toners
Replacing the Toner • If toner (new or used) comes into contact with your skin or clothes and smears them, take the following actions: • If toner comes into contact with your skin, wash the affected area thoroughly with soap and water.
Page 222: Replacing The Waste Toner Bottle
8. Adding Paper and Toner Replacing the Waste Toner Bottle The waste toner bottle needs to be replaced soon when the "Waste Toner Bottle is almost full." message is displayed. Prepare a replacement waste toner bottle. See "Contact Information", User Guide (Full Version). See the video displayed on the control panel of the machine for the procedure to replace the waste toner bottle.
Page 223 Replacing the Waste Toner Bottle • Do not dispose of the following items into a fire. Toner will ignite on contact with naked flame and burns can result. • Toner (new or used) • Toner containers while toner is inside •...
Page 224: Disposing The Used Waste Toner Bottle
8. Adding Paper and Toner • If toner (new or used) comes into contact with your skin or clothes and smears them, take the following actions: • If toner comes into contact with your skin, wash the affected area thoroughly with soap and water.
Page 225: Troubleshooting
9. Troubleshooting Alert Sounds The machine notifies you with an alert sound when a paper jam occurs, the original is left on the machine, or another problem occurs. Listen to the alert sound for one of the patterns described below, and perform the required procedure accordingly.
Page 226 9. Troubleshooting Sound pattern Condition Solution Five long beeps [Auto Reset] The machine has been reset to the default state after the specified period of time has passed with the machine unoperated. If you were performing and paused an operation, perform the operation from the beginning again.
Page 227: Checking The Indicators, Icons, And Messages On The Control Panel
Checking the Indicators, Icons, and Messages on the Control Panel Checking the Indicators, Icons, and Messages on the Control Panel The machine notifies you of the machine condition or status of an application with the [Check Status] indicator or a message displayed on the control panel. Check the status and resolve the problem accordingly.
Page 228 9. Troubleshooting Icon Condition Solution and reference Maintenance or repair is required. Prepare for maintenance or consider repairing the machine. Paper is jammed. See the animated illustration displayed on the control panel, and remove the jammed paper. See "When Paper or an Original is Jammed", User Guide (Full Version).
Page 229: When The [Check Status] Indicator Is Lit Or Flashing
Checking the Indicators, Icons, and Messages on the Control Panel Icon Condition Solution and reference The hole punch receptacle is full. Empty the receptacle. See "When the Hole Punch Receptacle is Full", User Guide (Full Version). A cover is open. Check that all covers of the machine and options are closed.
Page 230 9. Troubleshooting DZC704 : The machine cannot be used. : Some of the functions cannot be used, or the toner is almost depleted. • Depending on the machine condition, such as a paper jam or open cover, the status confirmation screen may be displayed automatically without pressing [Check Status].
Page 231: When The Machine Cannot Be Operated
When the Machine Cannot Be Operated When the Machine Cannot Be Operated • If a message is displayed on the screen, check the message. • page 235 "When a Message Is Displayed and the Machine Cannot Be Operated" • When confirming or changing the settings in [Settings], press [Home] ( ) after completing the operation to close [Settings].
Page 232 9. Troubleshooting Condition Cause Solution and reference The power of the The power cable is Connect the ground wire, and plug the machine does not come unplugged from the wall power cable into the wall outlet. outlet. See "Installation Requirements After Moving the Machine", User Guide (Full Version).
Page 233 When the Machine Cannot Be Operated Condition Cause Solution and reference A function is not Another function that cannot Wait for the function in progress to end, executed, or you cannot be used with the specified and then perform the next operation. For perform an operation.
Page 234 9. Troubleshooting Condition Cause Solution and reference Help is not displayed The application that is The help function cannot be used when when you press [Help] currently in use does not is grayed out. Close the application or support the help function, or message, and then try again.
Page 235: When The Machine Does Not Respond Correctly To An Operation From A Computer
When the Machine Cannot Be Operated Condition Cause Solution and reference The power of the [Main Power Off] is Check [Weekly Timer Easy Settings] and machine is turned off specified in the weekly [Weekly Timer Detailed Settings] on the automatically. timer.
Page 236 9. Troubleshooting Condition Cause Solution and reference You cannot access the There is a problem with the Check the cable connecting the machine machine using Web connection between the and the computer, and disconnect and then Image Monitor. machine and the computer. connect the cable again.
Page 237: When A Message Is Displayed And The Machine Cannot Be Operated
When a Message Is Displayed and the Machine Cannot Be Operated When a Message Is Displayed and the Machine Cannot Be Operated Message Condition Solution and reference "Call Service" The machine needs to Consider repairing the machine. be repaired. SCxxx-xx Contact Serial No.
Page 238 9. Troubleshooting Message Condition Solution and reference "Please wait." The machine is Wait a while and do not turn off the power of preparing to perform a the machine. function or executing the image stabilization process. The ambient Check the room temperature and whether it temperature is outside satisfies the operational requirements of the the temperature range...
Page 239 When a Message Is Displayed and the Machine Cannot Be Operated • page 11 "Turning On and Off the Power" • "Cover Open" • "Add Toner" / "Add Staples" • "Replace Waste Toner Bottle" / "Hole Punch Receptacle Full" • "Original left on exposure glass." •...
Page 240: When A Message Appears While Using The Copy Function
9. Troubleshooting When a Message Appears While Using the Copy Function Message Condition Solution and reference "Cannot Detect Original An original is not placed Place the original correctly. When you place Size" correctly on the an original on the exposure glass, the machine machine.
Page 241 When a Message Appears While Using the Copy Function Message Condition Solution and reference "Exceeded the maximum When the copy volume For details about the copy volume use number of sheets that can use limitation is limitation, consult the user administrator. The be used.
Page 242: When A Message Is Displayed While Using Document Server
9. Troubleshooting When a Message Is Displayed While Using Document Server For details about the messages that are displayed when printing a document, see the descriptions of the messages that are displayed in the copy function. page 238 "When a Message Appears While Using the Copy Function" Message Condition Solution and reference...
Page 243 When a Message Is Displayed While Using Document Server Message Condition Solution and reference "Magazine or Booklet A document scanned in You cannot specify [Booklet] or [Magazine] to mode is not available the copy function and a the document comprising data stored in the due to mixed image document stored in the different functions.
Page 244: When A Message Is Displayed While Using The Fax Function
9. Troubleshooting When a Message Is Displayed While Using the Fax Function • When confirming or changing the settings in [Settings], press [Home] ( ) after closing [Settings]. Messages Displayed During Operation or When Sending/Receiving a Fax Cannot Be Performed The settings procedure is described using the [Classic] screen type of [Settings] as an example.
Page 245 When a Message Is Displayed While Using the Fax Function Message Condition Solution and reference "Destination does not A fax was sent by Send the fax using the G3 line. support IP-Fax. Immediate Transmission To switch to the G3 line automatically when Transmission was to a destination that sending a fax, select [On] in [Settings]...
Page 246: Messages Displayed When The Machine Cannot Connect To The Network
9. Troubleshooting • page 238 "When a Message Appears While Using the Copy Function" Messages Displayed When the Machine Cannot Connect to the Network For details about your network environment, consult the network administrator. The settings procedure is described using the [Classic] screen type of [Settings] as an example. When you are using the [Standard] screen type, confirm the name of the setting items in the list below.
Page 247 When a Message Is Displayed While Using the Fax Function Message Condition Solution and reference "Network communication The POP3 (IMAP4) Check the settings in [Reception Protocol], has failed. Failed to server could not be [POP3 / IMAP4 Settings] and [Email connect to POP/IMAP found.
Page 248 9. Troubleshooting Message Condition Solution and reference "Network communication The shared folder Specify the destination from the address book, has failed. Failed to specified as the press [Edit], and check that the setting in the connect to the destination destination of Folder [Destinations] tab [Folder] matches the folder.
Page 249 When a Message Is Displayed While Using the Fax Function Message Condition Solution and reference "Network communication A malfunction is Check that the SMTP server and the destination has failed. Failed to send. occurring on an SMTP computer are functioning normally. Please check status and server, the computer settings of the destination...
Page 250 9. Troubleshooting Message Condition Solution and reference "Network communication The administrator e-mail • Specify [Settings] [Machine Features has failed. Failed to send. address is not registered Settings] [System Settings] [File Please check the when the machine is Transfer] tab [Administrator's Email administrator email configured to send Address].
Page 251 When a Message Is Displayed While Using the Fax Function Message Condition Solution and reference "Network communication [Fax Email Account] is Specify the settings in "User Name" and has failed. Fax email not specified. "Password" in [Settings] [Machine Features account is not registered. Settings] [System Settings] [File Transfer]...
Page 252 9. Troubleshooting Message Condition Solution and reference "Network communication The authentication Check that the password registered on the SIP has failed. SIP digest password on the SIP server and "Password" in SIP Digest authentication failed. server and the password Authentication under [Settings] [Machine Please check the SIP registered on the...
Page 253 When a Message Is Displayed While Using the Fax Function Message Condition Solution and reference "Network communication The settings in [SIP Check that SIP Server IP Address in [Settings] has failed. The IP address Server IP Address] and [Machine Features Settings] [Fax may be invalid.
Page 254: Messages Displayed When The Remote Fax Function Is Unavailable
9. Troubleshooting Messages Displayed When the Remote Fax Function Is Unavailable For details about your network environment, consult the network administrator. When a message is displayed on the main-machine The settings procedure is described using the [Classic] screen type of [Settings] as an example. When you are using the [Standard] screen type, confirm the name of the setting items in the list below.
Page 255 When a Message Is Displayed While Using the Fax Function Message Condition Solution and reference "Transfer error has A network error occurred • Check that the machine is occurred. Check the status while transferring the data. connected to the network of the remote machine."...
Page 256 9. Troubleshooting Message Condition Solution and reference "Connection with the The main-machine is turned Turn on the power of the main- remote machine has failed. off, or not functioning machine. If the power is turned on, Check the remote machine normally.
Page 257 When a Message Is Displayed While Using the Fax Function Message Condition Solution and reference "Remote machine The main-machine could Check that the IP address or host registration is incorrect. not be found. name of the main-machine is Contact the administrator." specified correctly in [Settings] [Machine Features Settings] [System Settings]...
Page 258: When A Message Appears While Using The Printer Function
9. Troubleshooting When a Message Appears While Using the Printer Function • When confirming or changing the settings in [Settings], press [Home] ( ) after closing [Settings]. Messages Displayed without Error Codes The settings procedure is described using the [Classic] screen type of [Settings] as an example. When you are using the [Standard] screen type, confirm the name of the setting items in the list below.
Page 259 When a Message Appears While Using the Printer Function Message Cause Solution and reference "All the remaining The job was All job slots are occupied by other devices. Check the print volume has canceled because status of the client machine. been allocated to the usage count another central...
Page 260 9. Troubleshooting Message Cause Solution and reference "Auto-registration of The maximum Delete a user that is no longer necessary from the user information has number of items that address book. failed." can be registered has been exceeded and the authentication information for LDAP authentication or Windows...
Page 261 When a Message Appears While Using the Printer Function Message Cause Solution and reference "Collate has been The sort function Turn off the power of the machine, wait for 10 seconds cancelled." was canceled. or more after confirming that the main power indicator is turned off, and then turn on the power.
Page 262 9. Troubleshooting Message Cause Solution and reference "Data storage Printing a document If the message persists even after you have turned the error." as Test Print, Locked power off and then on, consider repairing the machine. Print, Hold Print, Store Print, or storing the document in Document Server...
Page 263 When a Message Appears While Using the Printer Function Message Cause Solution and reference "Exceeded max. The maximum Erase a Hold Print (Auto) document that is no longer number of files. number of Store needed. (Auto)" Print jobs or the See "Deleting Documents Stored in the Machine", User maximum number of Guide (Full Version).
Page 264 9. Troubleshooting Message Cause Solution and reference "Exceeded max. The maximum Reduce the number of pages to print. pages. Collate is number of sheets incomplete." that can be sorted has been exceeded. "Exceeded the The number of Check the number of sheets that can be folded in half maximum number of sheets that can be on the finisher in use.
Page 265 When a Message Appears While Using the Printer Function Message Cause Solution and reference "Hardware Problem: An error is Turn off the power of the machine, wait for 10 seconds HDD" occurring on the or more after confirming that the main power indicator hard disk of the is turned off, and then turn on the power.
Page 266 9. Troubleshooting Message Cause Solution and reference "Information for user In LDAP Consult the user administrator. User administrator: authentication is authentication, the Delete the corresponding user from the address book, already registered same name is and register the user again after resolving the duplicate for another user."...
Page 267 When a Message Appears While Using the Printer Function Message Cause Solution and reference "No response from In LDAP or Consult the administrator of the authentication server. the server. Windows Authentication has authentication, a failed." timeout error occurred while submitting an authentication query to the server.
Page 268 9. Troubleshooting Message Cause Solution and reference "Print overrun." A page image is Decrease [Resolution] in the printer driver. discarded while See "Applying Different Print Settings Depending on the printing the page. Document Type", User Guide (Full Version). "Punch has been The Punch function Check the orientation of the paper and print data, and cancelled."...
Page 269 When a Message Appears While Using the Printer Function Message Cause Solution and reference "Staple has been The Staple function Check the specification of the finisher in use, and cancelled." was canceled specify the setting accordingly. because too many • Number of sheets that can be stapled together printed sheets were page 298 "List of Specifications"...
Page 270 9. Troubleshooting Message Cause Solution and reference "The print job has The number of • Reduce the number of pages in the document to been cancelled pages stored in the send. because capture machine exceeded • Erase documents that are no longer needed. file(s) could not be the maximum See "Erasing Documents from Document Server",...
Page 271: Messages Displayed With Error Codes
When a Message Appears While Using the Printer Function Message Cause Solution and reference "Z-fold error." A setting in which Z- Check the tray, paper orientation and print data fold cannot be orientation settings, and the specified position for post- performed was processing.
Page 272 9. Troubleshooting Message Cause Solution and reference "98: Error" Accessing the hard disk Turn off the power of the machine, wait for failed. 10 seconds or more after confirming that the main power indicator is turned off, and then turn on the power. page 11 "Turning On and Off the Power"...
Page 273: When A Message Is Displayed While Using The Scanner Function
When a Message Is Displayed While Using the Scanner Function When a Message Is Displayed While Using the Scanner Function • When confirming or changing the settings in [Settings], press [Home] ( ) after closing [Settings]. Messages Displayed on the Control Panel The settings procedure is described using the [Classic] screen type of [Settings] as an example.
Page 274 9. Troubleshooting Message Cause Solution and reference "Authentication with the The user name/ Select the destination in the address book, destination has failed. password of SMTP press [Edit], and check the setting in Check settings. To check authentication specified [Destination] tab [Email Address].
Page 275 When a Message Is Displayed While Using the Scanner Function Message Cause Solution and reference "Cannot find the The machine or the Check that the machine or the computer is specified path. Please computer is not connected to the network correctly. For details check the settings."...
Page 276 9. Troubleshooting Message Cause Solution and reference "Connection with PC has The machine or the Check that the machine or the computer is failed. Check the computer is not connected to the network correctly. For details settings." connected to the about your network environment, consult the network correctly.
Page 277 When a Message Is Displayed While Using the Scanner Function Message Cause Solution and reference "Exceeded max. number The number of entered Check the maximum number of characters. of alphanumeric characters has page 361 "The Setting Values of the characters." exceeded the maximum.
Page 278 9. Troubleshooting Message Cause Solution and reference "SMTP authentication The SMTP Register the SMTP authentication e-mail email address and authentication e-mail address in [Settings] [Machine Features administrator email address is not registered Settings] [System Settings] [File Transfer] address mismatch." in the administrator e- [Administrator's Email Address].
Page 279: Messages Displayed On The Computer
When a Message Is Displayed While Using the Scanner Function Messages Displayed on the Computer Message Cause Solution and reference "Any of Login User The login user name or Enter the correct login user name and Name, Login Password password entered in password in [General User Authentication] that or Driver Encryption Key [General User...
Page 280 9. Troubleshooting Message Cause Solution and reference "Cannot detect the paper The original is not When you place an original on the exposure size of the original. placed correctly on the glass, the machine detects the original size by Specify the scanning machine.
Page 281 When a Message Is Displayed While Using the Scanner Function Message Cause Solution and reference "Error has occurred in the The scan condition Specify the scan condition within the range scanner." specified in the that can be specified on the machine. application exceeds the page 298 "List of Specifications"...
Page 282 9. Troubleshooting Message Cause Solution and reference "Insufficient memory. The memory allocated • Reduce the scan size or resolution. You Reduce the scanning for the scanner function may be able to resolve the error also by area." is insufficient. reducing the brightness value when Duotone (black and white) or a high resolution is specified.
Page 283 When a Message Is Displayed While Using the Scanner Function Message Cause Solution and reference "Scanning has been The amount of available • Clear the [Read-ahead] check box in the aborted because space on the hard disk TWAIN driver. memory in Mainframe of the machine is •...
Page 284 9. Troubleshooting Message Cause Solution and reference "User Authentication in The authentication Register the SNMPv3 authentication SNMPv3 connection has information is registered information in Network Connection Tool that is failed." incorrectly in Network installed on the computer with the TWAIN Connection Tool when driver.
Page 285: When Other Messages Are Displayed
When Other Messages Are Displayed When Other Messages Are Displayed • When confirming or changing the settings in [Settings], press [Home] ( ) after closing [Settings]. The settings procedure is described using the [Classic] screen type of [Settings] as an example. When you are using the [Standard] screen type, confirm the name of the setting items in the list below.
Page 286 9. Troubleshooting Message Cause Solution and reference "Internal cooling fan is The fan installed in the You may hear a rotating noise while the fan is active." vent for cooling the active, but you can continue using the machine interior of the machine as usual.
Page 287: Messages Displayed When Machine Login Fails
When Other Messages Are Displayed Message Cause Solution and reference "You do not have the The logged-in user does Consult the user administrator. The user privileges to use this not have the privileges administrator can change the access function." to use the specified permissions in the address book.
Page 288 9. Troubleshooting Message Cause Solution and reference "Authentication has An incorrect password Enter the correct password. failed." was entered. B/W/L0104-000 The Driver Encryption Consult the network administrator whether the Key is not registered Driver Encryption Key is required, and correctly in the TWAIN configure the driver accordingly.
Page 289 When Other Messages Are Displayed Message Cause Solution and reference "Authentication has The account is locked Request the user administrator to unlock the failed." because the number of account. failed login attempts has B/W/L0208-000 exceeded the limit. B/W/L0208-002 "Authentication has Web Image Monitor or Try again later.
Page 290 9. Troubleshooting Message Cause Solution and reference "Authentication has ":" or other characters • Enter the correct login user name. failed." that cannot be used in a • Change the user name if it contains a login user name was W/L0406-003 space, ":"...
Page 291 When Other Messages Are Displayed Message Cause Solution and reference "Authentication has [Off] is specified in the Set "Authentication" to a setting other than failed." authentication settings of [Off] in [Settings] [Machine Features the LDAP server. Settings] [System Settings] [Administrator L0406-201 Tools] tab [Program / Change / Delete...
Page 292 9. Troubleshooting Message Cause Solution and reference "Authentication has A user name that cannot Do not use "other", "admin", "supervisor", or failed." be specified in the login "HIDE*" in user account names. user name was W/L0606-004 specified. "Authentication has Web Image Monitor or Wait a while.
Page 293 When Other Messages Are Displayed registered to the user group that has been created. If more than one DC exists, check whether a trust relationship between DCs is established. *2 To resolve the domain name, see the following: • Check whether [Domain Name] and [DNS Configuration] or [WINS Configuration] is specified correctly in [Settings] [Machine Features Settings] [System Settings]...
Page 294: Messages Displayed When Logging In To The Machine Using An Ic Card Fails
9. Troubleshooting Messages Displayed When Logging in to the Machine Using an IC Card Fails Message Cause Solution and reference "Authentication has The card is locked Unlock the card. failed." because the number of times an incorrect PIN *0150-401 code was entered exceeds the limit.
Page 295 When Other Messages Are Displayed For details, see "Settings Menu Compatibility List (Classic to Standard Settings)", User Guide (Full Version). Message Cause Solution and reference "Connection with LDAP The network is busy. Try again. server has failed. Check The setting information is Check the setting information of the [Settings] the server status."...
Page 296: Messages Displayed When There Is A Problem With The Certificate
9. Troubleshooting Messages Displayed When There Is a Problem with the Certificate Message Cause Solution and reference "The destination cannot The device certificate Install a new device certificate used for the S/ be selected because the used for the S/MIME MIME signature.
Page 297: Messages Displayed When An Application Site Cannot Be Used
When Other Messages Are Displayed Message Cause Solution and reference "The destination cannot The user certificate Install a new user certificate. be selected because its (destination certificate) See "Encrypting Network Communication", encryption certificate is has expired. User Guide (Full Version). not currently valid."...
Page 298 9. Troubleshooting Message Cause Solution and reference "Could not restore the The firmware from The firmware cannot be recovered. firmware because the Application Site has not required data does not been updated. exist." "JavaTM Platform has not JavaVM is not running. Log in to Web Image Monitor in the been started.
Page 299: 10. Specifications For The Machine
10. Specifications for The Machine Model-Specific Information This section explains how you can identify the region your machine belongs to. There is a label on the rear of the machine, located in the position shown below. The label contains details that identify the region your machine belongs to. Read the label. DZW175 The following information is region-specific.
Page 300: List Of Specifications
10. Specifications for The Machine List of Specifications • We have licenses from the authors to use their software including open sources. Refer to the files in the Licenses folder included in the supplied CD-ROM for statements requested from the authors. Specifications for the Main Unit Item Specifications...
Page 301 List of Specifications Item Specifications First copy time (mainly Europe) • IM C2000/C2500 series Full color: 7.4 seconds / B&W: 5.1 seconds • IM C3000/C3500 series Full color: 6.9 seconds / B&W: 4.5 seconds • IM C4500 series Full color: 5.4 seconds / B&W: 3.6 seconds •...
Page 302 Item Specifications Copy/print speed (mainly Europe) (per minute) • IM C2000 series: 20 sheets/minute • IM C2500 series: 25 sheets/minute • IM C3000 series: 30 sheets/minute • IM C3500 series: 35 sheets/minute • IM C4500 series: 45 sheets/minute • IM C5500 series: 55 sheets/minute •...
Page 303 List of Specifications Item Specifications Original scanning • Exposure Glass area DZW788 1. Vertical: Up to 297 mm (11.7 inches) 2. Horizontal: Up to 432 mm (17. 1 inches) • ADF DZW789 1. Vertical: 128 to 297 mm (5.1 to 11.7 inches) 2.
Page 304 10. Specifications for The Machine Item Specifications Copy size • Tray 1–2, Bypass Tray: page 194 "Recommended Paper Sizes and Types" • Duplex: A3 , A4, A5, A6 , B4 JIS , B5 JIS, B6 JIS , 11 × 17 , 8 ×...
Page 305 List of Specifications Item Specifications Missing image area (Copy) Print area DZX710 1. Leading edge: 4.2 ±1.5 mm (0.17 ±0.06 inches) 2. Trailing edge: 0.5–6.0 mm (0.02–0.24 inches) 3. Left edge: 0.5–4.0 mm (0.02–0.16 inches) 4. Right edge: 0.5–4.0 mm (0.02–0.16 inches) Preset reproduction (mainly Europe and Asia) ratio...
Page 306 • IM C2000/C2500 series (Main unit only) Ready: 46.2 W (mainly During printing: B&W: 416 W / Color: 465 W (IM C2000 series) Europe) During printing: B&W: 452 W / Color: 497 W (IM C2500 series) Maximum: 1850 W or less •...
Page 307 List of Specifications Item Specifications Power consumption Maximum: 1850 W or less (Complete system) • The complete system of the IM C3000/C3500 series consists of the main (mainly unit, ARDF, lower paper trays, internal tray 2, large capacity tray (LCT), Europe) bridge unit, Booklet Finisher SR3270, fax unit, two extra G3 interface unit, NFC card reader, and wireless LAN board.
Page 308 • IM C2000/C2500 series (Main unit only) Ready: 45.2 W (mainly During printing: B&W: 423 W / Color: 462 W (IM C2000 series) North America) During printing: B&W: 455 W / Color: 459 W (IM C2500 series) Maximum: 1584 W or less •...
Page 309 List of Specifications Item Specifications Power consumption Maximum: 1584 W or less (Complete system) • The complete system of the IM C3000/C3500 series consists of the main (mainly unit, ARDF, lower paper trays, internal tray 2, large capacity tray (LCT), North America) bridge unit, Booklet Finisher SR3270, fax unit, two extra G3 interface unit, NFC card reader, and wireless LAN board.
Page 310 10. Specifications for The Machine Item Specifications Noise emission • IM C2000/C2000A (Sound power level: Stand-by: 30.5 dB (A) Main unit only) Copying: B&W: 57.1 dB (A) / Color: 57.9 dB (A) (mainly • IM C2500/C2500A Europe) Stand-by: 30.5 dB (A) Copying: B&W: 57.4 dB (A) / Color: 58.1 dB (A) •...
Page 311 List of Specifications Item Specifications Noise emission • IM C2000/C2000A (Sound power level: Stand-by: 31.3 dB (A) Complete system) Copying: 65.0 dB (A) (mainly • IM C2500/C2500A Europe) Stand-by: 31.3 dB (A) Copying: 66.0 dB (A) • IM C3000/C3000A Stand-by: 33.6 dB (A) Copying: 67.1 dB (A) •...
Page 312 10. Specifications for The Machine Item Specifications Noise emission • IM C2000/C2000A (Sound pressure Stand-by: 20.4 dB (A) level: Main unit Copying: B&W: 43.4 dB (A) / Color: 44.1 dB (A) only) • IM C2500/C2500A (mainly Europe) Stand-by: 20.4 dB (A) Copying: B&W: 44.2 dB (A) / Color: 44.7 dB (A) •...
Page 313 List of Specifications Item Specifications Noise emission • IM C2000/C2000A (Sound pressure Stand-by: 20.9 dB (A) level: Complete Copying: 52.8 dB (A) system) • IM C2500/C2500A (mainly Europe) Stand-by: 20.9 dB (A) Copying: 53.7 dB (A) • IM C3000/C3000A Stand-by: 20.1 dB (A) Copying: 52.7 dB (A) •...
Page 314 10. Specifications for The Machine Item Specifications Noise emission (Sound pressure • Sound power levels and sound pressure levels are actual values level) measured in accordance with ISO 7779. (mainly • Sound pressure levels are measured from the position of the bystander. Europe) •...
Page 315 List of Specifications Item Specifications Noise emission • IM C2000 (Sound power level: Stand-by: 31.3 dB (A) Complete system) Copying: 65.0 dB (A) (mainly • IM C2500 Asia) Stand-by: 31.3 dB (A) Copying: 66.0 dB (A) • IM C3000 Stand-by: 33.6 dB (A) Copying: 67.1 dB (A) •...
Page 316 10. Specifications for The Machine Item Specifications Noise emission • IM C2000 (Sound pressure Stand-by: 20.4 dB (A) level: Main unit Copying: B&W: 43.4 dB (A) / Color: 44.1 dB (A) only) • IM C2500 (mainly Asia) Stand-by: 20.4 dB (A) Copying: B&W: 44.2 dB (A) / Color: 44.7 dB (A) •...
Page 317 List of Specifications Item Specifications Noise emission • IM C2000 (Sound pressure Stand-by: 20.9 dB (A) level: Complete Copying: 52.8 dB (A) system) • IM C2500 (mainly Asia) Stand-by: 20.9 dB (A) Copying: 53.7 dB (A) • IM C3000 Stand-by: 20.1 dB (A) Copying: 52.7 dB (A) •...
Page 318 10. Specifications for The Machine Item Specifications Noise emission • IM C2000/C2000G (Sound power level: Stand-by: 30.5 dB (A) Main unit only) Copying: B&W: 57.1 dB (A) / Color: 57.9 dB (A) (mainly • IM C2500/C2500G North America) Stand-by: 30.5 dB (A) Copying: B&W: 57.4 dB (A) / Color: 58.1 dB (A) •...
Page 319 List of Specifications Item Specifications Noise emission • IM C2000/C2000G (Sound power level: Stand-by: 31.3 dB (A) Complete system) Copying: 65.2 dB (A) (mainly • IM C2500/C2500G North America) Stand-by: 31.3 dB (A) Copying: 66.1 dB (A) • IM C3000/C3000G Stand-by: 33.6 dB (A) Copying: 67.1 dB (A) •...
Page 320 10. Specifications for The Machine Item Specifications Noise emission • IM C2000/C2000G (Sound pressure Stand-by: 20.4 dB (A) level: Main unit Copying: B&W: 43.4 dB (A) / Color: 44.1 dB (A) only) • IM C2500/C2500G (mainly North America) Stand-by: 20.4 dB (A) Copying: B&W: 44.2 dB (A) / Color: 44.7 dB (A) •...
Page 321 List of Specifications Item Specifications Noise emission • IM C2000/C2000G (Sound pressure Stand-by: 20.8 dB (A) level: Complete Copying: 53.1 dB (A) system) • IM C2500/C2500G (mainly North America) Stand-by: 20.8 dB (A) Copying: 53.9 dB (A) • IM C3000/C3000G Stand-by: 20.1 dB (A) Copying: 52.7 dB (A) •...
Page 322 10. Specifications for The Machine Item Specifications Weight (mainly Europe) • IM C2000/C2500: Approx. 91 kg (200.7 lb.) • IM C2000A/C2500A: Approx. 97 kg (213.9 lb.) • IM C3000/C3500: Approx. 94 kg (207.3 lb.) • IM C3000A/C3500A: Approx. 100 kg (220.5 lb.) •...
Page 323: Specifications For The Document Server
List of Specifications Specifications for the Document Server Item Specifications HDD (Document Server) Approx. 73 GB Maximum: 9,000 pages (Total number of pages that can be stored with all functions combined.) Copy/B&W/A4 original: Approx. 9,000 pages Copy/Full Color/A4 original: Approx. 2,000 pages Printer/Full Color/A4/600 dpi, 2 bits: Approx.
Page 324 10. Specifications for The Machine Item Specifications Resolution • Standard: 8 × 3.85 lines/mm, 200 × 100 dpi (Standard character), 8 × 7.7 lines/mm, 200 × 200 dpi (Detail character) • Optional: 8 × 15.4 lines/mm, 16 × 15.4 lines/mm, 400 × 400 dpi (Super Fine character) Transmission time 3 seconds at 28,800 bps, Standard resolution (JBIG transmission: 2...
Page 325 List of Specifications Item Specifications Communication Protocols • Transmission: SMTP, TCP/IP • Reception: POP3, SMTP, IMAP4, TCP/IP E-mail format Single/Multi-part, MIME Conversion Attached file forms: TIFF-F (MH, MR , MMR compression) Internet communication Send and receive e-mail with a computer that has an e-mail address Encryption method (for S/MIME forwarding)
Page 326 10. Specifications for The Machine Item Specifications Transmission protocol Recommendation: T.38, TCP, UDP/IP communication, SIP (RFC 3261 compliant), H.323 v2 Compatible machines IP-Fax compatible machines IP-Fax transmission function Specify an IP address and send faxes to an IP-Fax compatible fax through a network.
Page 327 List of Specifications Item Specifications SIP server • Cisco SIP proxy server Software version: Version 2.0 • Cisco VoIP-Gateway Software version: IOS12.3 (17) a Platform: Cisco3725 (256Mbyte RAM), Cisco2621XM (128Mbyte RAM) • Cisco unified CallManager Software version: Ver6.2 • InnovaPhone VoIP-Gateway IP305 Software version: v7 hotfix (09-70300.17) •...
Page 328 10. Specifications for The Machine Item Specifications E-mail transmission SMTP, TCP/IP protocols Protocols for sending files to SMB, FTP, TCP/IP folders E-mail format Single/Multi-part, MIME Conversion File formats TIFF (MH, MR, MMR compression), PDF, PDF/A When you select PDF or PDF/A for the file format, you can attach a digital signature.
Page 329: Specifications For Printer
List of Specifications Item Specifications E-mail receiving functions Automatically detects and outputs JPEG and PDF documents attached to received e-mail. Specifications for Printer • To connect the machine to the network, use a LAN cable supporting 1000BASE-T, 100BASE-TX, and 10BASE-T. The length of the usable cable is up to 100 m.
Page 330 10. Specifications for The Machine Item Specifications Printing speed (mainly Europe) • IM C2000/C2000A: 20 sheets/minute • IM C2500/C2500A: 25 sheets/minute • IM C3000/C3000A: 30 sheets/minute • IM C3500/C3500A: 35 sheets/minute • IM C4500/C4500A: 45 sheets/minute • IM C5500/C5500A: 55 sheets/minute •...
Page 331 List of Specifications Item Specifications Interface • Standard: Ethernet (10BASE-T/100BASE-TX/1000BASE-T) USB2.0 (Type B) port USB2.0 (Type A) port (on the control panel) SD card slot (on the control panel) • Option: IEEE 1284 parallel interface IEEE 802.11a/b/g/n wireless LAN interface File format converter Device Server option Network protocol...
Page 332: Specifications For Scanner
10. Specifications for The Machine • When the resolution is 1200 dpi, the printing speed may be slower for the IM C3500/C3000/ C2500/C2000 series. Specifications for Scanner • To connect the machine to the network, use a LAN cable supporting 1000BASE-T, 100BASE-TX, and 10BASE-T.
Page 333 List of Specifications Item Specifications Scan speed (the machine 80 pages/minute (black and white, full color) equipped with the ARDF) When using the E-mail, Scan to Folder, WSD (Push Type), or Scan to Removable device (Original size: A4 /8 × 11, Resolution: 200 dpi/300 dpi) •...
Page 334 10. Specifications for The Machine Item Specifications Image compression type for JPEG gray scale/full color Interface • Standard: Ethernet (10BASE-T/100BASE-TX/1000BASE-T) USB 2.0 (Type A) port (on the control panel) SD card slot (on the control panel) • Option: IEEE 802.11a/b/g/n wireless LAN interface Network protocol TCP/IP Supported...
Page 335 List of Specifications • Selecting other than [Preview] • Specifying [PDF File Type: PDF/A Fixed] under [System Settings] to [Off] Scan to Folder Item Specifications Scanning resolution 100 dpi, 200 dpi, 300 dpi, 400 dpi, 600 dpi Protocol SMB, FTP •...
Page 336: Specifications For One-Pass Duplex Scanning Adf
10. Specifications for The Machine Item Specifications Operating system • Windows 7/8.1/10 • Windows Server 2008/2008 R2/2012/2012 R2/2016 (TWAIN scanner runs in 32-bit compatible mode on a 64-bit operating system, so TWAIN scanner is not compatible with 64-bit applications. Use 32-bit applications. IC card Authentication System is not compatible with 64-bit operating system.) *1 The maximum resolution depends on the scan size.
Page 337: Specifications For Auto Reverse Document Feeder (Ardf)
List of Specifications Item Specifications Original weight One-sided: 40-128 g/m (11-34 lb. Bond) Two-sided: 52-128 g/m (14-34 lb. Bond) • Small size paper unit: One-sided/Two-sided: 64-128 g/m (17-34 lb. Bond) Number of originals to be set 220 sheets (80 g/m2, 20 lb. Bond) •...
Page 338: Specifications For Internal Finisher Sr3250
10. Specifications for The Machine Item Specifications Number of originals to be set 100 sheets (80 g/m2, 20 lb. Bond) Power requirements Power is supplied from the main unit. Maximum power consumption 42 W or less (mainly Asia) Dimensions 565 × 500 × 125 mm (22.3 × 19.7 × 5.0 inches) (W ×...
Page 339 List of Specifications Item Specifications Staple paper weight 64-105 g/m (16-28 lb. Bond) Staple capacity (80 g/m Without Mixed Size: 20 lb. Bond) • 30 sheets: A3 , B4 JIS , 11 × 17 , 8 × 14 , 8 ×...
Page 340: Specifications For Finisher Sr3260
10. Specifications for The Machine Specifications for Finisher SR3260 Item Specifications Paper size for the finisher A3 , B4 JIS , A4, B5 JIS, A5, B6 JIS , A6 , 12 × 18 , 11 × 17 upper tray , 11 × 15 , 10 × 14 , 8 ×...
Page 341 List of Specifications Item Specifications Staple paper weight • Staple: 52-105 g/m (14-28 lb. Bond) • Staple-free staple: 64-80 g/m (17-20 lb. Bond) Staple capacity (80 g/m Without Mixed Size: 20 lb. Bond) • 30 sheets: A3 , B4 JIS , 11 × 17 , 8 ×...
Page 342: Specifications For Booklet Finisher Sr3270
10. Specifications for The Machine *1 You can use two sheets of paper weighing up to 216 g/m (80 lb. Cover) per set as cover sheets. Specifications for Booklet Finisher SR3270 Item Specifications Paper size for the finisher A3 , B4 JIS , A4, B5 JIS, A5, B6 JIS , A6 , 12 × 18 , 11 × 17 upper tray , 11 ×...
Page 343 List of Specifications Item Specifications Staple paper size A3 , B4 JIS , A4, B5 JIS, 12 × 18 , 11 × 17 , 11 × 15 , 10 × 14 , 8 × 14 , 8 × 13 , 8 ×...
Page 344 10. Specifications for The Machine Item Specifications Stack capacity after saddle • 2-5 sheets: approx. 20 sets stitching (80 g/m , 20 lb. • 6-10 sheets: approx. 10 sets Bond) • 11-15 sheets: approx. 7 sets (Stack capacity depends on the paper type and use conditions.) Saddle stitch position Center 2 positions Types of folds...
Page 345: Specifications For Finisher Sr3280
List of Specifications Specifications for Finisher SR3280 Item Specifications Paper size for the finisher A3 , B4 JIS , A4, B5 JIS, A5, B6 JIS , A6 , 12 × 18 , 11 × 17 upper tray , 11 × 15 , 10 × 14 , 8 ×...
Page 346 10. Specifications for The Machine Item Specifications Staple paper size A3 , B4 JIS , A4, B5 JIS, 11 × 17 , 11 × 15 , 10 × 14 , 8 × 14 , 8 × 13 , 8 × 11, 8 ×...
Page 347: Specifications For Booklet Finisher Sr3290
List of Specifications Item Specifications Dimensions • 657 × 613 × 960 mm (25.9 × 24.2 × 37.8 inches) (Tray is folded.) (W × D × H) • 757 × 613 × 960 mm (29.9 × 24.2 × 37.8 inches) (Tray is extended.) (the height to reach the top board) Weight...
Page 348 10. Specifications for The Machine Item Specifications Paper weight that can be 52-300 g/m (14 lb. Bond-110 lb. Cover) shifted when delivered to the finisher shift tray Stack capacity for the • 2,000 sheets: A4 , 8 × 11 finisher shift tray (80 g/m •...
Page 349 List of Specifications Item Specifications Staple position 4 positions (Top, Top Slant, Bottom, 2 Staples) Saddle stitch paper size A3 , A4 , B4 JIS , B5 JIS , 11 × 17 , 8 × 14 , 8 × 11 ×...
Page 350: Specifications For Internal Finisher Sr3300
10. Specifications for The Machine Item Specifications Dimensions • 657 × 613 × 960 mm (25.9 × 24.2 × 37.8 inches) (Tray is folded.) (W × D × H) • 757 × 613 × 960 mm (29.9 × 24.2 × 37.8 inches) (Tray is extended.) (the height to reach the top board) Weight...
Page 351: Specifications For Internal Multi-Folding Unit
List of Specifications Item Specifications Stack capacity after stapling • 30 sets or more: A4 , 8 × 11 • 20 sets or more: B5 JIS • 15 sets or more: A3 -A4 , B4 JIS , 11 × 17 , 8 ×...
Page 352 10. Specifications for The Machine Item Specifications Paper weight that can be When only the Internal Multi-Folding unit is attached output • 52–220 g/m (14 lb. Bond–80 lb. Cover) When the Finisher is attached • 52–300 g/m (14 lb. Bond–110 lb. Cover) Folded paper output tray Finisher SR3280, Booklet Finisher SR3290 •...
Page 353: Specifications For External Tray
List of Specifications • When envelopes are output • When banner paper is output • When only the Internal Multi-Folding unit is mounted, you cannot use the paper whose width is wider than 297 mm. • When you output envelopes or banner paper to the fold tray with the Finisher SR3280 or Booklet Finisher SR3290 attached, an exclusive tray must be attached.
Page 354: Specifications For Internal Shift Tray
10. Specifications for The Machine Specifications for Internal Shift Tray Item Specifications Paper size A3 , A4, A5, A6 , B4 JIS , B5 JIS, B6 JIS , 11 × 17 , 8 × 14 , 8 × 13 , 8 ×...
Page 355: Specifications For Internal Tray 2
List of Specifications Specifications for Internal Tray 2 Item Specifications Number of bins: Paper size A3 , A4, A5, A6 , B4 JIS , B5 JIS, B6 JIS , 11 × 17 , 8 × 14 , 8 × 13 , 8 ×...
Page 356: Specifications For Punch Unit (Internal Finisher Sr3250)
10. Specifications for The Machine Specifications for Punch Unit (Internal Finisher SR3250) Punch unit type Paper size Paper weight : A3, A4, B4 JIS, B5 JIS, 11 × 17, 8 × 2 & 4 holes type: 2 holes 14, 8 ×...
Page 357: Specifications For Punch Unit (Finisher Sr3260, Booklet Finisher Sr3270)
List of Specifications Specifications for Punch Unit (Finisher SR3260, Booklet Finisher SR3270) Punch unit type Paper size Paper weight : A3, B4 JIS, A4, B5 JIS, A5, 11 × 17, 8 × 14, 8 × 11, 5 × 8 × 2 &...
Page 358: Specifications For Punch Unit (Finisher Sr3280, Booklet Finisher Sr3290)
10. Specifications for The Machine Specifications for Punch Unit (Finisher SR3280, Booklet Finisher SR3290) Punch unit type Paper size Paper weight : A3, B4 JIS, A4, B5 JIS, A5, 11 × 17, 8 × 14, 8 × 11, 5 × 8 ×...
Page 359: Specifications For Lower Paper Tray
List of Specifications Specifications for Lower Paper Tray Item Specifications Page size page 194 "Recommended Paper Sizes and Types" Paper capacity page 194 "Recommended Paper Sizes and Types" Paper weight page 194 "Recommended Paper Sizes and Types" Power requirements Power is supplied from the main unit. Maximum power 19 W or less consumption...
Page 360: Specifications For Tray 3 (Lct)
10. Specifications for The Machine Specifications for Tray 3 (LCT) Item Specifications Page size page 194 "Recommended Paper Sizes and Types" Paper capacity (80 g/m page 194 "Recommended Paper Sizes and Types" 20 lb. Bond) Paper weight page 194 "Recommended Paper Sizes and Types" Power requirements Power is supplied from the main unit.
Page 361: Specifications For Ieee 1284 Interface Board
List of Specifications Specifications for IEEE 1284 Interface Board Item Specifications Transmission spec IEEE 1284 Required cable Standard IEEE 1284 compliant Micro Centronics 36 pin cable Specifications for Wireless LAN Board • Note that the available channels (frequency ranges) and locations to use the wireless LAN are subject to the regulations of the country or region where the printer is used.
Page 362: Specifications For Device Server Option
10. Specifications for The Machine • The maximum transmission rate in the ad-hoc mode is 11 Mbps for IEEE802.11b. The Ad-hoc communication is not supported in an IEEE802.11g/n environment. • Channels other than 1–11 cannot be used because of the specifications and the configuration of the access point.
Page 363: The Setting Values Of The Transmission Function
The Setting Values of the Transmission Function The Setting Values of the Transmission Function • Depending on the type or settings of a document or original, you may not be able to specify or enter the maximum number of destinations or characters. Send Email Item Value...
Page 364: Send To Folder
10. Specifications for The Machine Send to Folder Item Value Remarks Maximum number of characters 256 characters in a path name specified for the SMB protocol Maximum number of characters 64 characters in a user name specified for the SMB protocol Maximum number of characters 64 characters in a password specified for the...
Page 365: Broadcast Transmission
The Setting Values of the Transmission Function Broadcast Transmission Item Value Remarks Total number of destinations that can be specified for Send Email and Send to Folder Number of destinations that can Up to 100 items can be be specified when sending a specified when entering an item document by Send Email manually (including the items...
Page 366: Printable Area And Margin
10. Specifications for The Machine Printable Area and Margin Approx. 4.2 mm (0.17 inches) Print area Approx. 4.2 mm (0.17 inches) Approx. 4.2 mm (0.17 inches) Approx. 4.2 mm (0.17 inches) DZC463 • The machine does not support edge-to-edge printing. To minimize the margins, specify the maximum printable area with the settings on the printer driver.
Page 367 Printable Area and Margin • The outside of the printable area can be printed due to the settings of the printer driver or printing condition; however, the print result may be different from the intended one or the paper may not be fed correctly.
Page 368: Machine Options
10. Specifications for The Machine Machine Options Guide to Functions of the Machine’s External Options DZB770 (1) Options Mounted to the Scanner Unit (mainly Europe) DZC771 Option Description ADF double-feed Detects a double feeding of the original when it is placed in the detection kit ADF.
Page 369 Machine Options DZC771 Option Description ADF double-feed Detects a double feeding of the original when it is placed in the detection kit ADF. Used to scan an original smaller than B6 JIS size with the Small size paper unit one-pass duplex scanning ADF. (mainly Asia) DZC772 Option...
Page 370 10. Specifications for The Machine *2 This cannot be mounted to IM C4500/C6000. (2) Options Mounted to the Machine’s Paper Output Section DZB772 Option Description Specify the output tray for the function, such as Copy or Fax, added to the Internal Tray 1. When you use this tray together Internal Tray 2 with the optional external tray, you can specify up to three output trays.
Page 371 Machine Options *1 This cannot be mounted to IM C6000 series. *2 This cannot be mounted to IM C4500/C5500/C6000 series. *3 This cannot be mounted to IM C2000/C2500 series. (3) Options Mounted on the Machine’s Side Panel (mainly Europe and Asia) DZC775 Option Description...
Page 372 10. Specifications for The Machine Option Description Pass an IC card over the card reader to log in to the machine. Card reader page 51 "Logging In from the Control Panel" (4) Options Mounted on the Machine’s Bottom DZC774 Option Description Lower Paper Tray Paper is loaded here.
Page 373 Machine Options (5) Finisher DZB775 Option Description Sorts, stacks, and staples multiple sheets of paper. Copies can be punched if the optional punch unit is installed on the finisher. Finisher SR3260 Consists of the following paper trays: • Finisher Upper Tray •...
Page 374: Guide To Functions Of The Machine's Internal Options
10. Specifications for The Machine Option Description Booklet Finisher Sorts, stacks, and staples multiple sheets of paper. The saddle SR3290 stitch function can staple multiple sheets of paper in the center and fold them into booklets, and copies can be punched See "Folding Printed Sheets", User Guide (Full Version).
Page 375 Machine Options Recognizes the scanned originals optically, and creates a PDF with the text data embedded. • IPDS unit Allows you to print using Intelligent Printer Data Stream (IPDS). • XPS card Allows you to directly output XPS files. • PictBridge card Allows you to directly print photos taken with a PictBridge-compatible digital camera.
Page 376: Functions Requiring Optional Configurations
10. Specifications for The Machine Functions Requiring Optional Configurations When options are installed, the functions and interface of this machine can be expanded. • The options that can be installed differ depending on the models. page 366 "Machine Options" Copy Function Function/Reference Option Batch...
Page 377 Functions Requiring Optional Configurations Function/Reference Option Staple One of the following options is required: See "Stapling Copied Pages", User Guide (Full • Finisher SR3260 Version). • Booklet Finisher SR3270 • Finisher SR3280 • Booklet Finisher SR3290 • Internal Finisher SR3250 •...
Page 378: Facsimile Functions
10. Specifications for The Machine Function/Reference Option Z-fold Internal Multi-Folding unit See "Folding Copied Sheets", User Guide (Full Version). Half Fold See "Folding Copied Sheets", User Guide (Full Version). Letter Fold-out See "Folding Copied Sheets", User Guide (Full Version). Letter Fold-in See "Folding Copied Sheets", User Guide (Full Version).
Page 379 Functions Requiring Optional Configurations Functions Option Two-sided Original See "Setting an Original to Send by Fax on the Scanner", User Guide (Full Version). Stamp See "Pressing a OK Stamp on Pages Scanned for Fax", User Guide (Full Version). Blank Page Detection See "Setting an Original to Send by Fax on the Scanner", User Guide (Full Version).
Page 380 10. Specifications for The Machine Functions Option Specify Tray for Lines One of the following options is required: See "Specifying the Output Tray to Deliver the • Internal tray 2 Received Page", User Guide (Full Version). • Internal shift tray •...
Page 381: Printer Function
Functions Requiring Optional Configurations Printer Function Functions Option Shift Collate One of the following options is required: See "Sorting Printed Sheets by Individual • Internal shift tray Copies", User Guide (Full Version). • Finisher SR3260 • Booklet Finisher SR3270 • Finisher SR3280 •...
Page 382 10. Specifications for The Machine Functions Option Half Fold Internal Multi-Folding unit Letter Fold-out Letter Fold-in Z-fold See "Folding Printed Sheets", User Guide (Full Version). PictBridge PictBridge card See "Printing Photos from a Digital Camera Directly without Using a Computer (PictBridge)", User Guide (Full Version).
Page 383: Scanner Function
Functions Requiring Optional Configurations Scanner Function Functions Option Documents scanned automatically See "Placing an Original to Scan", User Guide (Full Version). SADF See "Combining the Data of Multiple Scans into a Single File", User Guide (Full Version). Mixed Sizes mode See "Placing an Original to Scan", User Guide (Full Version).
Page 384: Interface
10. Specifications for The Machine Interface Functions Option Wireless LAN communication Wireless LAN board See "Connecting to a Wireless LAN", User Guide (Full Version). Parallel Interface Connection IEEE 1284 interface board See "Connecting an IEEE Cable", User Guide (Full Version). Extra Ethernet Interface (for Printer) Device server option See "Connecting a LAN Cable", User Guide (Full...
Page 385: Function Compatibility
Function Compatibility Function Compatibility Function Compatibility The chart shows Function Compatibility when [Interleave Priority] is set to [Switch Every Specified No.]. : Simultaneous operations are possible. : Operation is enabled when the relevant function key is pressed and remote switching (of the scanner/external extension) is done. : Operation is performed automatically once the preceding operation ends.
Page 386 10. Specifications for The Machine Copy Function Compatibility Blank: These modes can be used together. ● : These modes cannot be used together. The second mode selected will be the mode you are working in. × : These modes cannot be used together. The ﬁ rst mode selected will be the mode you are working in. Function selected second ×...
Page 387: 11. Legal And Contact Information
11. Legal and Contact Information Environmental Regulations ENERGY STAR Program ® ENERGY STAR Program Requirements for Imaging Equipment ® This company is a participant in the ENERGY STAR Program. This machine is compliant with the regulations specified by the ® ENERGY STAR Program.
Page 388 11. Legal and Contact Information Time to Recover from Model Name Power Consumption Duplex Function Sleep Mode IM C2000 series 0.55 W 6.1 seconds Standard IM C2500 series 0.55 W 6.1 seconds Standard IM C3000 series 0.55 W 6.0 seconds...
Page 389: User Information On Electrical And Electronic Equipment (Mainly Europe)
Environmental Regulations Time to Recover from Model Name Power Consumption Duplex Function Sleep Mode IM C6000 series 0.59 W 7.9 seconds Standard *1 Achieves ENERGY STAR energy savings; product fully qualifies when packaged with (or used with) a duplex tray and the duplex function is enabled as an option. •...
Page 390 11. Legal and Contact Information For more detailed information on collection and recycling systems for this product, please contact the shop where you purchased it, your local dealer or sales/service representatives. All Other Users If you wish to discard this product, please contact your local authorities, the shop where you bought this product, your local dealer or sales/service representatives.
Page 391: Environmental Advice For Users (Mainly Europe)
For details about the return program, please refer to the Web page below or consult your service person. https://www.ricoh-return.com/ Energy efficiency The amount of electricity a machine consumes depends as much on its specifications as it does on the way you use it.
Page 392: Trademarks
The Bluetooth word mark and logos are registered trademarks owned by Bluetooth SIG, Inc. and any use of such marks by Ricoh Company, Ltd. is under license. Firefox is registered trademarks of the Mozilla Foundation. Google and Chrome are trademarks of Google Inc.
Page 393 Trademarks • The product names of Windows 10 are as follows: ® ® Microsoft Windows 10 Home Premium ® ® Microsoft Windows 10 Pro ® ® Microsoft Windows 10 Enterprise ® ® Microsoft Windows 10 Education • The product names of Windows Server 2008 are as follows: ®...
Page 394 MEMO D0BQ-7053A...
Page 396 D0BQ-7053A...

This manual is also suitable for:

Im c2500 series Im c3000 series Im c3500 series Im c4500 series Im c5500 series Im c6000 series

Ricoh IM C2000 Series User Manual

1 Getting Started

2 Copy

3 Fax

4 Print

5 Scan

6 Document Server

7 Web Image Monitor

8 Adding Paper and Toner

9 Troubleshooting

10 Specifications for the Machine

11 Legal and Contact Information

Quick Links

Related Manuals for Ricoh IM C2000 Series

Summary of Contents for Ricoh IM C2000 Series