Ricoh Pro C550EX Operating Instructions And Troubleshooting
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Ricoh Pro C550EX Operating Instructions And Troubleshooting

Ricoh Pro C550EX Operating Instructions And Troubleshooting

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Read this manual carefully before you use this machine and keep it handy for future reference. For safe and correct use, be sure to read the Safety Information
in "About This Machine" before using the machine.
1
When the Machine Does Not Operate As Wanted
2
Troubleshooting When Using the Copy/Document Server Function
3
Adding Paper, Toner and Staples
4
Clearing Misfeeds
5
Remarks
Operating Instructions
Troubleshooting

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Summary of Contents for Ricoh Pro C550EX

  • Page 1 Operating Instructions Troubleshooting When the Machine Does Not Operate As Wanted Troubleshooting When Using the Copy/Document Server Function Adding Paper, Toner and Staples Clearing Misfeeds Remarks Read this manual carefully before you use this machine and keep it handy for future reference. For safe and correct use, be sure to read the Safety Information in "About This Machine"...
  • Page 2 The model names of the machines do not appear in the following pages. Check the type of your machine before reading this manual. (For details, see "Machine Types", About This Machine.) Type 1: Pro C550EX Type 2: Pro C700EX Certain types might not be available in some countries. For details, please contact your local dealer.

  • Page 3: Manuals For This Machine

    Manuals for This Machine Refer to the manuals that are relevant to what you want to do with the machine. • Media differ according to manual. • The printed and electronic versions of a manual have the same contents. • Adobe Acrobat Reader/Adobe Reader must be installed in order to view the manuals as PDF files. •...
  • Page 4 Be sure to read this manual when setting the enhanced security functions, or user and administrator authentication. Information Contains general notes on the machine, and information about the trademarks of product names used in the manuals. • Manuals provided are specific to machine types. •...

  • Page 5: Table Of Contents

    TABLE OF CONTENTS Manuals for This Machine..........................1 How to Read This Manual..........................5 Symbols................................5 Names of Major Options..........................5 1. When the Machine Does Not Operate As Wanted Indicators................................7 Panel Tone................................8 Checking Machine Status and Settings......................9 Maintenance..............................12 Adjusting the Color Registration.........................12 Auto Color Calibration..........................13 When an Indicator to the Right of a Function Key Is Lit.................16 When You Have Problems Operating the Machine..................18 When a Job Is Not Performed.........................22...
  • Page 6 Changing the Paper Size in Tray 2 and 3....................53 Changing the Paper Size in the Wide Large Capacity Tray..............58 Changing to a Size That Is Not Automatically Detected................62 Adding Toner..............................64 Replacing Toner............................65 Used Toner..............................66 Adding Staples..............................67 Finisher SR4010............................67 Finisher SR4020............................68 Finisher SR4020 (Saddle Stitch).........................68 Finisher SR5000............................69 4.

  • Page 7: How To Read This Manual

    How to Read This Manual Symbols This manual uses the following symbols: Indicates important safety notes. Ignoring these notes could result in serious injury or death. Be sure to read these notes. They can be found in the “Safety Information” section of About This Machine. Indicates important safety notes.

  • Page 9: When The Machine Does Not Operate As Wanted

    1. When the Machine Does Not Operate As Wanted This chapter describes basic troubleshooting procedures that are applicable to all functions of this machine. Indicators This section describes the indicators displayed when the machine requires the user to remove misfed paper, to add paper or to perform other procedures.

  • Page 10: Panel Tone

    1. When the Machine Does Not Operate As Wanted Panel Tone The following table describes the meaning of the various beep patterns that the machine produces to alert users about left originals and other machine conditions. Beep pattern Meaning Cause Single short beep.

  • Page 11: Checking Machine Status And Settings

    Checking Machine Status and Settings Checking Machine Status and Settings You can check the machine's system status. Maintenance Info You can check the following items under [Maintenance Info]: • [Remaining Toner] Displays the amount of remaining toner. • [No Staples] Displays whether there are staples remaining or not.
  • Page 12 1. When the Machine Does Not Operate As Wanted • [Machine IPv4 Address] Displays the machine's IPv4 address. • [Machine IPv6 Address] Displays the machine's IPv6 address. Inquiry You can check the following items under [Inquiry]: • [Machine Repairs] Displays the machine number and contact number that are required for service. •...
  • Page 13 Checking Machine Status and Settings After checking the information, press [Exit]. The previous screen returns. • [No Staples], [Punch Receptacle Full], [Output Tray Full], [Original Misfeed], [Paper Misfeed], and [Cover Open] appear on the [Maintenance Info] tab only when these errors occur. •...

  • Page 14: Maintenance

    1. When the Machine Does Not Operate As Wanted Maintenance This section describes how to adjust the color registration and gradation by specifying the settings in [Maintenance]. Adjusting the Color Registration When the machine is moved, the Fusing Unit is replaced, or after printing repeatedly for some time, registration shifting might occur.

  • Page 15: Auto Color Calibration

    Maintenance Press [OK]. Auto color registration takes about fifteen to thirty seconds. When it is completed, the display returns to the color registration menu. When you have made all the settings, press the [User Tools / Counter] key. The initial display is shown. Auto Color Calibration If a certain color is strong or the color of the copy differs from the original, adjust the yellow, magenta, cyan and black balance.
  • Page 16 1. When the Machine Does Not Operate As Wanted Press [Start Printing] and a test pattern will be printed. Place the test pattern on the exposure glass and press [Start Scanning]. The image will be corrected after "Scanning...Please wait." disappears. •...
  • Page 17 Maintenance Returning to the previous setting “Previous Setting” means to return to the previous status before any changes. Press [Previous Setting]. When returning the auto color calibration of the copy function, press [Previous Setting] of the Copier Function. Press [Yes]. The settings return to the previous contents.

  • Page 18: When An Indicator To The Right Of A Function Key Is Lit

    1. When the Machine Does Not Operate As Wanted When an Indicator to the Right of a Function Key Is Lit When an indicator to the right of a function key lights up, press the corresponding function key. Then, follow the instructions displayed on the control panel.
  • Page 19 When an Indicator to the Right of a Function Key Is Lit Problem Cause Solution The machine is unable to A network error has • Check the displayed message and connect to the network. occurred. take an appropriate action. See “Messages Displayed”...

  • Page 20: When You Have Problems Operating The Machine

    1. When the Machine Does Not Operate As Wanted When You Have Problems Operating the Machine This section describes common problems and messages. If other messages appear, follow the instructions displayed. Problem Cause Solution Although the copier screen Functions other than the Wait a little longer.
  • Page 21 When You Have Problems Operating the Machine Problem Cause Solution "Please wait." appears. This message appears when Wait for a while. If the machine does not you turn on the operation get ready in a minute, contact your switch. service representative. "Please wait."...
  • Page 22 1. When the Machine Does Not Operate As Wanted Problem Cause Solution "Authentication has failed." The entered login user name Inquire the user administrator for the appears. or login password is not correct login user name and login correct. password. "Authentication has failed."...
  • Page 23 When You Have Problems Operating the Machine Problem Cause Solution Misfeeds occur frequently. There is a foreign object on • Remove the misfed paper. See the finisher tray. p.71 "Removing Jammed Paper". • Do not place anything on the finisher tray. It may cause a paper jam.

  • Page 24: When A Job Is Not Performed

    1. When the Machine Does Not Operate As Wanted When a Job Is Not Performed If you are not able to carry out your job, it may be that the machine is being used by another function. Wait until the current job is completed before trying again. In certain cases, you can carry out another job using a different function while the current job is being performed.
  • Page 25 When a Job Is Not Performed BTD013S *1 Simultaneous operations are only possible after the preceding job documents are all scanned and [New Job] appears. *2 You can scan a document after the preceding job documents are all scanned. *3 Simultaneous operation becomes possible after you press [New Job]. *4 During stapling, printing automatically starts after the current job.
  • Page 26 1. When the Machine Does Not Operate As Wanted • When Finisher SR4010, Finisher SR4020, Finisher SR5000, or Mailbox is installed on the machine, you can specify the output tray where documents are delivered. For details about Output Tray Settings, see “System Settings”, General Settings Guide.

  • Page 27: Troubleshooting When Using The Copy/Document Server Function

    2. Troubleshooting When Using the Copy/Document Server Function This chapter describes likely causes of and possible solutions for copier/document server function problems. Messages Displayed When Using the Copy/ Document Server Function This section describes the machine's main messages. If other messages appear, follow the instructions they contain.
  • Page 28 2. Troubleshooting When Using the Copy/Document Server Function Message Cause Solution "Cannot punch this paper The Punch function cannot be Select a proper paper size. See size." used with paper size “Supplementary Information”, Copy/ selected. Document Server Reference. "Cannot staple paper of this The Staple function cannot be Select a proper paper size.
  • Page 29 Messages Displayed When Using the Copy/Document Server Function Message Cause Solution "Original is being scanned by A function of the machine Cancel the job in progress. For example, another function. Switch to other than the Copier function press [Exit], and then press the the following function, then is being used such as the [Document Server] key.
  • Page 30 2. Troubleshooting When Using the Copy/Document Server Function Message Cause Solution "Cannot print from the sub- A paper misfeed has Follow the instructions displayed. For machine. Check the status of occurred on the sub- details, see p.64 "Adding Toner", the sub-machine." machine, or toner or other p.71 "Removing Jammed Paper", or supplies need to be...

  • Page 31: When You Cannot Make Clear Copies

    When You Cannot Make Clear Copies When You Cannot Make Clear Copies This section describes likely causes of and possible solutions for unclear copies. Problem Cause Solution Copies appear dirty. Image density is too high. Adjust the image density settings. See “Adjusting Copy Image Density”, Copy/Document Server Reference.
  • Page 32 2. Troubleshooting When Using the Copy/Document Server Function Problem Cause Solution Copies are too light. Image density is too light. Adjust the image density settings. See “Adjusting Copy Image Density”, Copy/Document Server Reference. Copies are too light. A light copy may result when Use recommended paper only and be you use damp or rough grain sure its storage environment meets the...
  • Page 33 When You Cannot Make Clear Copies Problem Cause Solution A moire pattern is produced Your original has a dot Place the original on the exposure glass on copies. pattern image or many lines. at a slight angle. Black spots appear on the Because of high humidity, the Place the print on the exposure glass in copy of a photographic print.

  • Page 34: When You Cannot Make Copies As Wanted

    2. Troubleshooting When Using the Copy/Document Server Function When You Cannot Make Copies As Wanted This section describes likely causes of and possible solutions for unsatisfactory copy results. Basic Problem Cause Solution Misfeeds occur frequently. The number of sheets loaded •...
  • Page 35 When You Cannot Make Copies As Wanted Problem Cause Solution Copy paper becomes The paper is damp. Use paper that has been stored in the creased. recommended temperature and humidity condition. See “Paper Storage”, About This Machine. Copy paper becomes The paper is too thin.
  • Page 36 2. Troubleshooting When Using the Copy/Document Server Function Problem Cause Solution Images are skewed. The side fences in the paper Make sure the side fences are set feed tray are not set properly. properly. For details about how to set the side fences, see p.53 "Changing the Paper Size".
  • Page 37 When You Cannot Make Copies As Wanted Stamp Problem Cause Solution The stamp position is wrong. The paper orientation is Check the paper orientation and stamp wrong. position. The stamp is not printed on the The back side stamp position Reset the back side stamp position.
  • Page 38 2. Troubleshooting When Using the Copy/Document Server Function Problem Cause Solution Cannot print in duplex mode. You have loaded paper Change the paper. exceeding 163 g/m Cannot print in duplex mode. [Apply Duplex] is set to [No] In [Tray Paper Settings], under “Paper for “Paper Type: Tray 1-3”.
  • Page 39 When You Cannot Make Copies As Wanted Problem Cause Solution You cannot find out what is You may not be able to You can switch the Select File screen stored in a file. ascertain the contents of a file between [List] and [Thumbnail] display simply from the file name.

  • Page 40: Display During Connect Copy

    2. Troubleshooting When Using the Copy/Document Server Function Problem Cause Solution You get different copy results The Copy Quality setting On the control panel, select [Edit / from the main and sub- differs on the two machines. Color]. In [Color], under [Adjust Color], machine.

  • Page 41: If You Cannot Exit From Connect Copy

    When You Cannot Make Copies As Wanted Problem Cause Solution The machine cancels The main machine's main Turn on the sub-machine's main power Connect Copy. power is off, or the operation or operation switch, and then press switch has been pressed. [Connect Copy].

  • Page 42: When Memory Is Full

    2. Troubleshooting When Using the Copy/Document Server Function Problem Cause Solution There is no response when A paper misfeed has • Follow the instructions displayed. you press [Connect Copy]. occurred on either the main For details, see p.71 "Removing machine or sub-machine. Jammed Paper"...
  • Page 43 When You Cannot Make Copies As Wanted Connect Copy Message Cause Solution "Sub-machine memory is full. The quantity of data exceeds Continue printing on the main machine. Sub-machine will be the capacity of the sub- disconnected." machine. • If you set [Memory Full Auto Scan Restart] in [Input/Output] of User Tools to [On], even if the memory becomes full, the memory overflow message will not be displayed.
  • Page 44 2. Troubleshooting When Using the Copy/Document Server Function...

  • Page 45: Adding Paper, Toner And Staples

    3. Adding Paper, Toner and Staples This chapter describes troubleshooting procedures that are applicable to all the machine's functions. Loading Paper This section describes what to do when paper runs out and needs reloading. • When loading paper, take care not to trap or injure your fingers. Tray 1 and LCT use 8 ×...
  • Page 46 3. Adding Paper, Toner and Staples Carefully pull out the paper tray until it stops. BAZ001S Square the paper and place it print side down. • Whole tray pulled out BAZ002S • Left half of the tray pulled out BAZ003S Carefully push the paper tray fully in.

  • Page 47: Loading Paper Into The A3/11 × 17 Tray Unit

    Loading Paper Loading Paper into the A3/11 × 17 Tray Unit This section describes how to load paper into the A3/11 × 17 tray unit. To use the A3/11 × 17 tray unit, you must replace tray 1. • Make sure the paper stack is flush to the right side fence. •...

  • Page 48: Loading Paper Into The Large Capacity Tray

    3. Adding Paper, Toner and Staples • Each tray can hold up to 550 sheets of paper. Do not stack paper over the limit mark. Carefully pull out the paper tray until it stops. BAZ004S Square the paper and load it print side down. BAZ005S Carefully push the paper tray fully in.
  • Page 49 Loading Paper Open the top cover of the LCT. BAY008S Load the paper in the tray along the edge on the left. Load the paper print side up. BAY009S Press the [Down] key. The key blinks while the bottom plate is moving down. BAY010S Load paper by repeating steps 2 and 3.

  • Page 50: Loading Paper Into The Wide Large Capacity Tray

    3. Adding Paper, Toner and Staples Loading Paper into the Wide Large Capacity Tray This section describes how to load paper into the Wide LCT. • Various regular sizes of paper can be loaded in the Wide LCT by adjusting the positions of side fences and end fence.
  • Page 51 Loading Paper • Load paper on the side already printed (the front side). If you are using the Booklet Finisher (Saddle Stitch), load sheets print side down. • Load paper in the interposer in the same orientation as paper in the paper tray. •...

  • Page 52: Loading Paper Into The Twin Interposer

    3. Adding Paper, Toner and Staples BAZ024S Loading Paper into the Twin Interposer This section describes how to load paper into the twin interposer. • Load paper on the side already printed (the front side). If you are using the Booklet Finisher (Saddle Stitch), load sheets print side down.

  • Page 53: Orientation-Fixed Paper Or Two-Sided Paper

    Loading Paper Load paper orderly. Tightly fit the side fences to the loaded paper. BTD401S When loading paper larger than A4, draw out the paper extender. • To set the paper in the twin interposer, align the orientation of originals in the ADF as shown below. BAZ025S Orientation-Fixed Paper or Two-Sided Paper This section describes loading paper that has a specified orientation and printing side (such as letterhead...
  • Page 54 3. Adding Paper, Toner and Staples Original Orientation Exposure glass Paper Orientation BAZ015S...

  • Page 55: Changing The Paper Size

    Changing the Paper Size Changing the Paper Size This section describes how to change the paper size. • Be sure to select the paper size with User Tools. If you do not, misfeeds might occur. For details about Tray Paper Size: Tray2-3, see “System Settings”, General Settings Guide. •...
  • Page 56 3. Adding Paper, Toner and Staples Check that paper in the paper tray is not being used, and then pull the tray carefully out until it stops. BAZ004S Remove paper if loaded. Release the lock on the side fences. BAZ006S While pressing down the release lever, slide the side fences until they are aligned with the paper size you want to load.
  • Page 57 Changing the Paper Size While pinching the sides of the end fence, slide it a little to release the lock. BAZ008S Slide the end fence into position according to the paper size you want to load. BAZ073S Repeat steps 5 and 6 until the end fence is aligned with the paper size you want to load. Square the paper and load it print side down.
  • Page 58 3. Adding Paper, Toner and Staples Adjusting the paper tray for custom size paper This section describes how to adjust the paper tray so that it can accommodate custom size paper. • To make “Custom Size” selectable in [Tray Paper Settings] under [System Settings], contact your service representative.
  • Page 59 Changing the Paper Size While pressing down the release lever, slide the side fences until they are aligned with the paper size you want to load. BAZ007S While pinching the sides of the end fence, slide it a little to release the lock. BAZ008S While pinching the sides of the end fence, slide it into position according to the paper size you want to load.

  • Page 60: Changing The Paper Size In The Wide Large Capacity Tray

    3. Adding Paper, Toner and Staples Pull up on the end fence to secure it at the required position. BAZ074S Square the paper and load it print side down. Re-lock the side fence again. BAZ009S Carefully slide the paper tray fully in. Check the size on the display.
  • Page 61 Changing the Paper Size BAS177S • When loading paper size which is smaller than that of envelope, set the Postcard Side Fence in the Wide LCT. BAT178S Carefully pull out the paper tray until it stops. BAZ018S...
  • Page 62 3. Adding Paper, Toner and Staples Pull out the screws fixing the side fences. BAZ020S Take the grip of the side fences with your fingers, and adjust the side fences to the paper size. BAZ021S Fasten the side fences with the screws. BAZ022S...
  • Page 63 Changing the Paper Size Release the lock on the back fence. BAZ027S Square the paper and set it print side up. BAZ023S Tightly fit the back fence to the loaded paper and then re-lock the back fence again. BAZ029S Carefully slide the paper tray fully in. Check the size on the display.

  • Page 64: Changing To A Size That Is Not Automatically Detected

    3. Adding Paper, Toner and Staples Changing to a Size That Is Not Automatically Detected If you load a paper size that is not selected automatically, you need to specify the paper size with the control panel. This section describes how to load such paper. Press the [User Tools / Counter] key.
  • Page 65 Changing the Paper Size Select the loaded paper size and feed direction, and then press [OK]. The set paper size and feed direction is displayed. Press the [User Tools / Counter] key. The initial display is shown. • To make “Custom Size” selectable, contact your service representative. •...

  • Page 66: Adding Toner

    3. Adding Paper, Toner and Staples Adding Toner This section describes how to add and store toner. • Do not incinerate used toner or toner containers. Toner dust might ignite when exposed to an open flame. Dispose of used toner containers in accordance with local regulations. •...

  • Page 67: Replacing Toner

    Adding Toner • Fault may occur if you use toner other than the recommended type. • When adding toner, do not turn off the operation switch. If you do, settings will be lost. • Always add toner when the machine instructs you. •...

  • Page 68: Used Toner

    3. Adding Paper, Toner and Staples BAZ071S Used Toner Toner cannot be re-used. Bring the stored used container to your sales representative or service representative for recycling through our recycling system. If you discard it on your own, treat it as general plastic waste material.

  • Page 69: Adding Staples

    Adding Staples Adding Staples This section describes what to do when staples need replacing. • Keep your hands clear of the booklet finisher tray when pulling out or pushing in the finisher's staple unit. You can trap your fingers if you do not. •...

  • Page 70: Finisher Sr4020

    3. Adding Paper, Toner and Staples Finisher SR4020 This section describes how to add staples to the Finisher SR4020. BAZ034S Finisher SR4020 (Saddle Stitch) This section describes how to add staples to the Finisher SR4020 (Saddle Stitch).

  • Page 71: Finisher Sr5000

    Adding Staples BAZ035S Finisher SR5000 This section describes how to add staples to the Finisher SR5000.
  • Page 72 3. Adding Paper, Toner and Staples BAZ036S...

  • Page 73: Clearing Misfeeds

    4. Clearing Misfeeds This chapter describes what to do when paper or originals misfeed (become jammed inside the machine). Removing Jammed Paper This section describes how to locate and remove jammed paper. • The fusing section of this machine might be very hot. Caution should be taken when removing misfed paper.
  • Page 74 4. Clearing Misfeeds BAY080S Press the key of the section from where you want to remove the jammed paper.

  • Page 75: Removing Jammed Paper

    Removing Jammed Paper After each step is complete, press [Next]. To go back to the previous step, press [Previous]. When all jammed paper is removed, restore the machine to the original state. • More than one misfeed may be indicated. When this happens, check all the areas indicated. Removing Jammed Paper This section describes how to remove jammed paper.
  • Page 76 4. Clearing Misfeeds When A2 is displayed BAZ067S When A2 is displayed in the case of Wide Large Capacity Tray BAZ072S...
  • Page 77 Removing Jammed Paper When B is displayed BAZ039S...
  • Page 78 4. Clearing Misfeeds When C is displayed BAZ040S...
  • Page 79 Removing Jammed Paper When D2 - D4 is displayed BAZ041S...
  • Page 80 4. Clearing Misfeeds When E and D1 are displayed BAZ042S...
  • Page 81 Removing Jammed Paper When E and E1 are displayed BAZ068S When F is displayed BAZ043S...
  • Page 82 4. Clearing Misfeeds When N1 is displayed BAZ044S When N2 or N3 is displayed BAZ045S...
  • Page 83 Removing Jammed Paper When P1 is displayed BAZ046S When P2 is displayed BAZ047S When P3 is displayed BAZ069S...
  • Page 84 4. Clearing Misfeeds When Q is displayed in the case of Interposer BAZ048S...
  • Page 85 Removing Jammed Paper When Q1 - Q4 is displayed in the case of Twin Interposer BAZ049S...
  • Page 86 4. Clearing Misfeeds When R1 - R4 is displayed in the case of Finisher SR4010 BAZ051S...
  • Page 87 Removing Jammed Paper When R5 - R8 is displayed in the case of Finisher SR4010 BAZ052S...
  • Page 88 4. Clearing Misfeeds When R1 - R4 is displayed in the case of Finisher SR4020 BAZ053S When R5 - R7 is displayed in the case of Finisher SR4020 BAZ054S...
  • Page 89 Removing Jammed Paper When R8 - R12 is displayed in the case of Finisher SR4020 BAZ055S...
  • Page 90 4. Clearing Misfeeds When R1 - R3 is displayed in the case of Finisher SR5000 BAZ056S...
  • Page 91 Removing Jammed Paper When R4 - R8 is displayed in the case of Finisher SR5000 BAZ070S...
  • Page 92 4. Clearing Misfeeds When U is displayed in the case of Large Capacity Tray BAZ058S When U is displayed in the case of Wide Large Capacity Tray BAZ059S When W is displayed BAZ057S...

  • Page 93: When Z-Folded Paper Is Not Properly Aligned

    Removing Jammed Paper When Z-folded Paper Is Not Properly Aligned This section describes Z-folded copies are not properly aligned. Press the [Suspend/Resume] key. The key lights up. BAY033S Remove the copies. Set the auxiliary tray for the finisher shift tray. BAS011S...

  • Page 94: Removing Jammed Staples

    4. Clearing Misfeeds Removing Jammed Staples This section describes how to remove jammed staples. • Keep your hands clear of the booklet finisher tray when pulling out or pushing in the finisher's staple unit. You can trap your fingers if you do not. •...

  • Page 95: Finisher Sr4020

    Removing Jammed Staples BAZ060S Finisher SR4020 This section describes how to remove jammed staples from the Finisher SR4020.

  • Page 96: Finisher Sr4020 (Saddle Stitch)

    4. Clearing Misfeeds BAZ061S Finisher SR4020 (Saddle Stitch) This section describes how to remove jammed staples from the Finisher SR4020 (Saddle Stitch).

  • Page 97: Finisher Sr5000

    Removing Jammed Staples BAZ062S Finisher SR5000 This section describes how to remove jammed staples from the Finisher SR5000.
  • Page 98 4. Clearing Misfeeds BAZ063S...

  • Page 99: Removing Punch Waste

    Removing Punch Waste Removing Punch Waste This section describes how to remove punch waste. • Remove the punch waste according to the finisher type. Check the type if you are unsure. For details about type of finisher, see “Appendix”, About This Machine. •...

  • Page 100: Finisher Sr5000

    4. Clearing Misfeeds Reinstall the punch waste box. BAY036S Close the finisher front cover. "Hole Punch Receptacle is full." disappears. Finisher SR5000 This section describes how to remove punch wastes from the Finisher SR5000. Open the front cover of finisher. BTD403S Pull out the punch waste box carefully, and then remove punch waste.
  • Page 101 Removing Punch Waste Reinstall the punch waste box. BAZ013S Close the finisher front cover. "Hole Punch Receptacle is full." disappears.
  • Page 102 4. Clearing Misfeeds...

  • Page 103: Remarks

    5. Remarks This chapter describes how to maintain and operate the machine. Where to Put Your Machine This section describes precautions for installation and movement. Machine Environment Choose your machine's location carefully. Environmental conditions greatly affect its performance. Moving This section describes precautions when moving the machine. •...
  • Page 104 5. Remarks • Keep the machine level and carry it carefully, taking care not to jolt or tip it. Rough handling may cause a malfunction or damage the hard disk or memory, resulting in loss of stored files. • Do not take off the holding stand. •...

  • Page 105: Power Connection

    Where to Put Your Machine • Places where the machine will be subject to frequent strong vibration. • Dusty areas. • Areas with corrosive gases. Access to the machine Place the machine near the power source, providing the clearance areas shown. BAZ064S 1.
  • Page 106 5. Remarks • If the power cord is damaged (exposure of the core, disconnection, etc.), contact your service representative to change a new one. Operating the machine with a damaged power cord may cause an electric shock or fire. • When you disconnect the power plug from the wall outlet, always pull the plug (not the cable). •...

  • Page 107: Maintaining Your Machine

    Maintaining Your Machine Maintaining Your Machine If the exposure glass, scanning glass, or ADF belt is dirty, copy clarity may be reduced. Clean these parts if they are dirty. • Do not use chemical cleaners or organic solvents, such as thinner or benzene. If such substances get inside the machine or melt plastic parts, a failure might occur.
  • Page 108 5. Remarks BAY020S Clean 1 and 2.

  • Page 109: Index

    INDEX Finisher SR4020........68, 93, 97 Finisher SR4020 (Saddle Stitch)....68, 94 Access to the machine........Finisher SR5000........69, 95, 98 Adding staples............Adding toner............Adjusting the color registration......How to read this manual......... Adjusting the paper tray for custom size paper..................
  • Page 110 When Q is displayed in the case of interposer..................Panel tone..............When Q1 - Q4 is displayed in the case of twin interposer............... Postcard side fence..........When R1 - R3 is displayed in the case of finisher Power connection..........SR5000..............
  • Page 111 Trademarks ® ® ® ® Microsoft , Windows , Windows Server , and Windows Vista are either registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries. Adobe, Acrobat, Acrobat Reader, and Reader are either registered trademarks or trademarks of Adobe Systems Incorporated in the United States and/or other countries.
  • Page 112 Type for Pro C550EX Type for Pro C700EX Printed in Japan D0797505 D079-7505...

This manual is also suitable for:

Pro c700ex

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