HP ProBook x360 435 G7 Maintenance And Service Manual
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HP ProBook x360 435 G7 Maintenance And Service Manual

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Maintenance and Service Guide
SUMMARY
This guide provides information about spare parts, removal and replacement of parts, security, backing up, and more.

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Summary of Contents for HP ProBook x360 435 G7

  • Page 1 Maintenance and Service Guide SUMMARY This guide provides information about spare parts, removal and replacement of parts, security, backing up, and more.
  • Page 2 HP End User License Not all features are available in all editions or HP Inc. under license. Intel is a trademark of Agreement (EULA).
  • Page 3 Safety warning notice Reduce the possibility of heat-related injuries or of overheating the computer by following the practices described. WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not place the computer directly on your lap or obstruct the computer air vents. Use the computer only on a hard, flat surface.
  • Page 4 Safety warning notice...

  • Page 5: Table Of Contents

    Table of contents 1 Product description ............................1 2 Components ..............................7 Right side ................................7 Left side ................................. 8 Display ..................................9 Keyboard area ..............................10 Touchpad components ........................10 Lights ..............................11 Button, speakers, and fingerprint reader ..................12 Special keys ............................
  • Page 6 Backing up information and creating recovery media ..................57 Using Windows tools ......................... 57 Using the HP Cloud Recovery Download Tool to create recovery media (select products only) ..57 Restoring and recovery ............................58 Restoring, resetting, and refreshing using Windows tools .............. 58...
  • Page 7 8 Using HP PC Hardware Diagnostics ........................ 61 Using HP PC Hardware Diagnostics Windows (select products only) ..............61 Using an HP PC Hardware Diagnostics Windows hardware failure ID code ........61 Accessing HP PC Hardware Diagnostics Windows ................61 Accessing HP PC Hardware Diagnostics Windows from HP Help and Support ....
  • Page 8 11 Power cord set requirements ........................77 Requirements for all countries ..........................77 Requirements for specific countries and regions ....................77 12 Recycling ..............................79 Index ................................81 viii...

  • Page 9: Product Description

    Internal graphics AMD Radeon Graphics Supports 4 independent displays when on the HP Thunderbolt™ Dock 120W G2; Max resolution = 4 K @ 30 Hz (DisplayPort 1) or 4 K @ 30 Hz (DisplayPort 2) Supports 2 independent displays when on the HP USB-C Dock G5; Max resolution = FHD @ 60 Hz (DisplayPort 1) and FHD @ 60 Hz (DisplayPort 2) -or- FHD @ 60Hz (DisplayPort) and FHD @ 60 Hz (HDMI) -or- 2.5 K @ 60...
  • Page 10 RJ-45 (network) jack Support only using accessories The following support S4/S5 wake on LAN (via out-of-band): HP USB-C Dock G5HP USB-C/A Universal Dock G2, HP USB-C Dock G4, HP Thunderbolt Dock 120W G2, and HP USB-C Mini Dock The following support S0/S0x/S4/S5 MPAT (via out-of-band): HP USB-C Dock G5, HP USB-C/A Universal Dock...
  • Page 11 Backlit, spill resistent, with HP Dura Keys Backlit, spill resistant, with HP Dura Keys, for second camera Backlit, spill resistant, with HP Dura Keys, privacy Backlit, spill resistant, with HP Dura Keys, for second camera, privacy Clickpad requirements Support for Microsoft® precision touchpad default gestures...
  • Page 12 Category Description Nano security lock Preboot authentication (password) Hardware-enforced firmware protection: HP Hardware Root of Trust + Sure Start for AMD Operating system Windows® 10 Home 64 Windows 10 Home 64 Single Language Windows 10 Home 64 Single Language Africa Market PPP...
  • Page 13 Table 1-1 Product components and their descriptions (continued) Category Description Windows 10 Pro 64 CBB 1903 Windows 10 Enterprise 64 Tested and documented Windows 10 Enterprise 64 LTSC 1809 (upon request) Serviceability End user replaceable parts AC adapter...
  • Page 14 Chapter 1 Product description...

  • Page 15: Components

    For additional safety information, see the Regulatory, Safety, and Environmental Notices. To access this guide: ▲ Type HP Documentation in the taskbar search box, and then select HP Documentation. NOTE: When a device is connected to the jack, the computer...

  • Page 16: Left Side

    Table 2-1 Right-side components and their descriptions (continued) Component Description HDMI port Connects an optional video or audio device, such as a high- definition television, any compatible digital or audio component, or a high-speed High-Definition Multimedia Interface (HDMI) device. USB SuperSpeed port Connects a USB device, provides high-speed data transfer, and (for select products) charges small devices when the computer is on or in Sleep mode.

  • Page 17: Display

    The security cable is designed to act as a deterrent, but it might not prevent the computer from being mishandled or stolen. USB SuperSpeed port with HP Sleep and Charge Connects a USB device, provides high-speed data transfer, and charges small devices, even when the computer is off.

  • Page 18: Keyboard Area

    For wireless regulatory notices, see the section of the Regulatory, Safety, and Environmental Notices that applies to your country or region. To access this guide: Type HP Documentation in the taskbar search box, and then select HP Documentation. ▲ Keyboard area Keyboards can vary by language.

  • Page 19: Lights

    Table 2-4 Touchpad components and their descriptions Component Description Touchpad zone Reads your finger gestures to move the pointer or activate items on the screen. Lights Identify the lights on the computer. Table 2-5 Lights and their descriptions Component Description Caps lock light On: Caps lock is on, which switches the key input to all capital letters.

  • Page 20: Button, Speakers, And Fingerprint Reader

    Table 2-5 Lights and their descriptions (continued) Component Description Power light On: The computer is on. ● ● Blinking (select products only): The computer is in the Sleep state, a power-saving state. The computer shuts off power to the display and other unnecessary components. Off: Depending on your computer model, the computer is ●...

  • Page 21: Special Keys

    Table 2-6 Button, speakers, and fingerprint reader and their descriptions (continued) Description Component ● When the computer is on, press the button briefly to initiate Sleep. ● When the computer is in the Sleep state, press the button briefly to exit Sleep (select products only). When the computer is in Hibernation, press the button ●...

  • Page 22: Hot Keys (Select Products Only)

    Table 2-7 Special keys and their descriptions (continued) Component Description Executes frequently used system functions when pressed in combination with another key. Such key combinations are called hot keys. Windows key Opens the Start menu. NOTE: Pressing the Windows key again will close the Start menu.

  • Page 23: Bottom

    Bottom Identify the bottom component. Table 2-9 Bottom component and its description Component Description Vent Enables airflow to cool internal components. NOTE: The computer fan starts up automatically to cool internal components and prevent overheating. It is normal for the internal fan to cycle on and off during routine operation.
  • Page 24 Table 2-10 Service label components Component HP product name Product ID Serial number Warranty period Regulatory label(s)—Provide(s) regulatory information about the computer. ● ● Wireless certification label(s)—Provide(s) information about optional wireless devices and the approval markings for the countries or regions in which the devices have been approved for use.

  • Page 25: Illustrated Parts Catalog

    To identify the computer major components, use this illustration and table. NOTE: HP continually improves and changes product parts. For complete and current information about supported parts for your computer, go to http://partsurfer.hp.com, select your country or region, and then follow the on-screen instructions. NOTE: Details about your computer, including model, serial number, product key, and length of warranty, are on the service tag at the bottom of your computer.
  • Page 26 Table 3-1 Computer major component descriptions and part numbers Item Component Spare part number Display assembly 250 nits, with HD camera M03425-001 250 nits, with HD + IR camera M03426-001 400 nits, with HD camera M03427-001 400 nits, with HD + IR camera M03428-001 1000 nits, with HD camera, privacy M03429-001...

  • Page 27: Cables

    Table 3-1 Computer major component descriptions and part numbers (continued) Item Component Spare part number (12) M03432-001 (13) WLAN module Intel Wireless-AC 9260 802.11ac 2 × 2 WiFi + Bluetooth 5 (non-vPro, supporting gigabit file transfer L16647-002 speeds) Intel Wi-Fi 6 AX200 802.11ax 2 × 2 Wi-Fi + Bluetooth 5 (non-vPro) L35282-002 Realtek RTL8822CE 802.11ac 2 ×...

  • Page 28: Brackets

    Table 3-2 Cable descriptions and part numbers (continued) Item Component Spare part number Touchpad cable Fingerprint sensor cable Rear camera cable Brackets To identify the brackets, use this illustration and table. Table 3-3 Bracket descriptions and part numbers Item Component Spare part number Bracket Kit, includes: M03436-001...

  • Page 29: Miscellaneous Parts

    Table 3-4 Plastics Kit description and part number Item Component Spare part number Plastics Kit, includes: M03437-001 Plastic system board bracket Fingerprint reader insert (for models without a fingerprint sensor) Camera thermal shield (not illustrated) Miscellaneous parts To identify the miscellaneous parts, use this table. Table 3-5 Miscellaneous part descriptions and part numbers Component...
  • Page 30 Table 3-5 Miscellaneous part descriptions and part numbers (continued) Component Spare part number India L19363-001 Israel L19362-001 Italy L19364-001 Japan L19365-001 North America L19367-001 People's Republic of China L19368-001 South Africa L19369-001 South Korea L19366-001 Switzerland L19370-001 Taiwan L19372-001 Thailand L19371-001 United Kingdom L19373-001...

  • Page 31: Removal And Replacement Procedures Preliminary Requirements

    Removal and replacement procedures preliminary requirements Use this information to properly prepare to disassemble and reassemble the computer. Tools required You need the following tools to complete the removal and replacement procedures: Tweezers ● Nonconductive, nonmarking pry tool ● Magnetic Phillips P1 screwdriver ●...

  • Page 32: Workstation Guidelines

    IMPORTANT: Drives are fragile components. Handle them with care. To prevent damage to the computer, damage to a drive, or loss of information, observe these precautions: Before removing or inserting a hard drive, shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.

  • Page 33: Generating Static Electricity

    IMPORTANT: To prevent damage to the device when you remove or install internal components, observe these precautions: Keep components in their electrostatic-safe containers until you are ready to install them. Before touching an electronic component, discharge static electricity by using the guidelines described Personal grounding methods and equipment on page Avoid touching pins, leads, and circuitry.

  • Page 34: Personal Grounding Methods And Equipment

    ● foam. Use field service tools, such as cutters, screwdrivers, and vacuums, that are conductive. ● Recommended materials and equipment HP recommends certain materials and equipment to prevent static electricity. ● Antistatic tape ● Antistatic smocks, aprons, or sleeve protectors Conductive bins and other assembly or soldering aids ●...

  • Page 35: Packaging And Transporting Guidelines

    Static-dissipative table or floor mats with hard tie to ground ● ● Field service kits ● Static awareness labels ● Wrist straps and footwear straps providing 1 MΩ ±10% resistance ● Material handling packages ● Conductive plastic bags ● Conductive plastic tubes Conductive tote boxes ●...
  • Page 36 Chapter 4 Removal and replacement procedures preliminary requirements...

  • Page 37: Removal And Replacement Procedures For Authorized Service Provider Parts

    NOTE: HP continually improves and changes product parts. For complete and current information about supported parts for your computer, go to http://partsurfer.hp.com, select your country or region, and then follow the on-screen instructions. You must remove, replace, or loosen as many as 45 screws when you service the parts described in this chapter.

  • Page 38: Battery

    Starting near the hinges, release the bottom cover from the computer (1). Remove the bottom cover from the computer (2). To replace the bottom cover, reverse the removal procedures. Battery To remove the battery, use this procedure and illustration. Table 5-2 Battery description and part number Description Spare part number...

  • Page 39: Touchpad

    WARNING! To reduce potential safety issues, use only the user-replaceable battery provided with the computer, a replacement battery provided by HP, or a compatible battery purchased from HP. IMPORTANT: Removing a battery that is the sole power source for the computer can cause loss of information.

  • Page 40: Solid-State Drive

    Table 5-3 Touchpad description and part number Description Spare part number NOTE: The touchpad cable is available in the Cable Kit, spare part number M03431-001. Before removing the touchpad, follow these steps: Prepare the computer for disassembly (Preparation for disassembly on page 29).
  • Page 41 Table 5-4 Solid-state drive descriptions and part numbers (continued) Description Spare part number 256 GB, PCIe, value L85354-002 128 GB, SATA-3, TLC L85346-002 Before removing the solid-state drive, follow these steps: Prepare the computer for disassembly (Preparation for disassembly on page 29).

  • Page 42: Memory Modules

    Pull the drive away from the socket to remove it (2). To install the solid-state drive, reverse the removal procedures. When installing the solid-state drive cover, be sure that the edges of the cover fit into the clips next to the solid-state drive module.
  • Page 43 Table 5-5 Memory module descriptions and part numbers (continued) Description Spare part number 8 GB, DDR4-3200 L46598-002 4 GB, DDR4-3200 L83673-002 Before removing the memory, follow these steps: Prepare the computer for disassembly (Preparation for disassembly on page 29). Remove the bottom cover (Bottom cover on page 29).
  • Page 44 Spread the two retention clips outward (1) until the memory module tilts up at a 45° angle, and then remove the module (2). Use the same procedure to remove all memory modules. IMPORTANT: To prevent damage to the memory module, hold the memory module by the edges only. Do not touch the components on the memory module.

  • Page 45: Wlan Module

    When installing the memory module cover, be sure that the edges of the cover fit into the clips next to the memory modules. WLAN module To remove the WLAN module, use this procedure and illustration. Table 5-6 WLAN module descriptions and part numbers Description Spare part number Intel Wireless-AC 9260 802.11ac 2 ×...

  • Page 46: Rtc Battery

    Remove the Phillips M2.0 × 2.5 screw (2), and then remove the WLAN module (3). NOTE: Models have either one or two WLAN antennas. On models with two antennas, the #1 white WLAN antenna cable connects to the WLAN module #1 Main terminal. The #2 black WLAN antenna cable connects to the WLAN module #1 Aux terminal.

  • Page 47: Rear Camera Module And Board

    Table 5-7 RTC battery description and part number Description Spare part number RTC battery L13694-001 Before removing the RTC battery, follow these steps: Prepare the computer for disassembly (Preparation for disassembly on page 29). Remove the bottom cover (Bottom cover on page 29).
  • Page 48 Prepare the computer for disassembly (Preparation for disassembly on page 29). Remove the bottom cover (Bottom cover on page 29). Remove the battery (see Battery on page 30). Remove the rear camera: To remove the camera board, disconnect the camera module cable (1) and the system board cable (2) from the ZIF connectors on the camera board.

  • Page 49: Fan

    Remove the two M2.0 × 3.0 screws (2) that secure the camera module bracket, remove the bracket (3), and then remove the camera (4). Reverse this procedure to install the rear camera and rear camera board. To remove the fan, use this procedure and illustration. Table 5-9 Fan description and part number Description...

  • Page 50: Heat Sink

    Loosen the three captive Phillips screws (2) that secure the fan, and then remove the fan from the computer (3). Reverse this procedure to install the fan assembly. Heat sink To remove the heat sink, use these procedures and illustrations. Table 5-10 Heat sink descriptions and part numbers Description...

  • Page 51: Display Assembly

    Thoroughly clean the thermal material from the surfaces of the heat sink and the system board components each time the heat sink is removed. Replacement thermal material is included with the heat sink and system board spare part kits. The following illustration shows the replacement thermal material locations.
  • Page 52 Table 5-11 Display assembly descriptions and part numbers Description Spare part number Display assembly, 250 nits, with HD camera M03425-001 Display assembly, 250 nits, with HD + IR camera M03426-001 Display assembly, 400 nits, with HD camera M03427-001 Display assembly, 400 nits, with HD + IR camera M03428-001 Display assembly, 1000 nits, with HD camera, privacy M03429-001...

  • Page 53: System Board

    Separate the computer from the display (3). Reverse this procedure to replace the display assembly. System board To remove the system board, use these procedures and illustrations. Table 5-12 System board descriptions and part numbers Description Spare part number System board (includes processor): All system boards use the following part numbers: xxxxxx-001: Non-Windows operating system xxxxxx-601: Windows 10 operating system...
  • Page 54 Remove the battery (see Battery on page 30). Remove the fan (see Fan on page 41). When you replace the system board, be sure to remove the following components (as applicable) from the defective system board and install them on the replacement system board: Memory modules (see Memory modules on page 34).

  • Page 55: Speaker

    Remove the two Phillips M2.0 × 3.0 screws (4) that secure the metal USB port bracket to the computer. Lift the right side of the system board upward (1). Pull the board toward the right and out of the computer (2) while removing the metal bracket from the right side of the board (3).

  • Page 56: Fingerprint Sensor

    Before removing the speaker, follow these steps: Prepare the computer for disassembly (Preparation for disassembly on page 29). Remove the bottom cover (Bottom cover on page 29). Remove the battery (see Battery on page 30). Remove the fan (see Fan on page 41).

  • Page 57: Power Connector Cable

    Remove the fingerprint sensor: Remove the Phillips M2.0 × 3.0 screw (1) that secures the fingerprint reader bracket to the computer, and then remove the bracket (2). Remove the fingerprint reader sensor from the computer (3). Reverse this procedure to install the fingerprint sensor. Power connector cable To remove the power connector cable, use this procedure and illustration.

  • Page 58: Keyboard With Top Cover

    Reverse this procedure to install the power connector cable. Keyboard with top cover The top cover with keyboard remains after removing all other spare parts from the computer. In this section, the first table provides the main spare part number for the top cover/keyboards. The second table provides the country codes.
  • Page 59 Table 5-17 Spare part country codes (continued) For use in country or Spare part For use in country or Spare part For use in country or Spare part region number region number region number Denmark, Finland, and -DH1 The Netherlands -B31 Thailand -281...
  • Page 60 Chapter 5 Removal and replacement procedures for authorized service provider parts...

  • Page 61: Computer Setup (Bios), Tpm, And Hp Sure Start

    NOTE: Use extreme care when making changes in Computer Setup. Errors can prevent the computer from operating properly. To start Computer Setup, turn on or restart the computer, and when the HP logo appears, press to enter Computer Setup. Navigating and selecting in Computer Setup You can navigate and select in Computer Setup using one or more methods.

  • Page 62: Updating The Bios

    Your password settings and security settings are not changed when you restore the factory settings. Updating the BIOS Updated versions of the BIOS might be available on the HP website. Most BIOS updates on the HP website are packaged in compressed files called SoftPaqs.

  • Page 63: Installing A Bios Update

    Type support in the taskbar search box, and then select the HP Support Assistant app. – or – Select the question mark icon in the taskbar. Select Updates, and then select Check for updates and messages. Follow the on-screen instructions.

  • Page 64: Using Hp Sure Start (Select Products Only)

    If the BIOS becomes corrupted or is attacked, HP Sure Start automatically restores the BIOS to its previously safe state, without user intervention. HP Sure Start is configured and already enabled so that most users can use the HP Sure Start default configuration. Advanced users can customize the default configuration.

  • Page 65: Backing Up, Restoring, And Recovering

    Using the HP Cloud Recovery Download Tool to create recovery media (select products only) You can use the HP Cloud Recovery Download Tool to create HP Recovery media on a bootable USB flash drive. For details: Go to http://www.hp.com/support, search for HP Cloud Recovery, and then select the result that ▲...

  • Page 66: Restoring And Recovery

    You can use HP Recovery media to recover the original operating system and software programs that were installed at the factory. On select products, it can be created on a bootable USB flash drive using the HP Cloud Recovery Download Tool.

  • Page 67: Using Hp Sure Recover (Select Products Only)

    Using HP Sure Recover (select products only) Select computer models are configured with HP Sure Recover, a PC OS recovery solution built into the hardware and firmware. HP Sure Recover can fully restore the HP OS image without installed recovery software.
  • Page 68 Chapter 7 Backing up, restoring, and recovering...

  • Page 69: Using Hp Pc Hardware Diagnostics

    If instructions for calling support are displayed. Follow those instructions. ● Accessing HP PC Hardware Diagnostics Windows After HP PC Hardware Diagnostics Windows is installed, you can access it from HP Help and Support or HP Support Assistant. Accessing HP PC Hardware Diagnostics Windows from HP Help and Support After HP PC Hardware Diagnostics Windows is installed, follow these steps to access it from HP Help and Support.

  • Page 70: Accessing Hp Pc Hardware Diagnostics Windows From Support Assistant

    Accessing HP PC Hardware Diagnostics Windows from Support Assistant After HP PC Hardware Diagnostics Windows is installed, follow these steps to access it from HP Support Assistant. To access HP PC Hardware Diagnostics Windows from HP Support Assistant: Type support in the taskbar search box, and then select the HP Support Assistant app.

  • Page 71: Installing Hp Pc Hardware Diagnostics Windows

    HP UEFI support environment because only .exe files are provided. For more information, see Downloading HP PC Hardware Diagnostics UEFI to a USB flash drive on page If your PC does not start in Windows, you can use HP PC Hardware Diagnostics UEFI to diagnose hardware issues.

  • Page 72: Downloading Hp Pc Hardware Diagnostics Uefi To A Usb Flash Drive

    Downloading the latest HP PC Hardware Diagnostics UEFI version To download the latest HP PC Hardware Diagnostics UEFI version to a USB flash drive, follow this procedure. Go to http://www.hp.com/go/techcenter/pcdiags. The HP PC Diagnostics home page is displayed.

  • Page 73: Downloading Remote Hp Pc Hardware Diagnostics Uefi

    Downloading Remote HP PC Hardware Diagnostics UEFI HP Remote PC Hardware Diagnostics UEFI is also available as a SoftPaq that you can download to a server. Downloading the latest Remote HP PC Hardware Diagnostics UEFI version You can download the latest HP PC Hardware Diagnostics UEFI version to a USB flash drive.
  • Page 74 Chapter 8 Using HP PC Hardware Diagnostics...

  • Page 75: Specifications

    Specifications This chapter provides specifications for your computer. Computer specifications This section provides specifications for your computer. When traveling with your computer, the computer dimensions and weights, as well as input power ratings and operating specifications, provide helpful information. Table 9-1 Computer specifications Metric U.S.

  • Page 76: Solid-State Drive Specifications

    Table 9-2 Display specifications Metric U.S. Active diagonal size 33.8 cm 13.3 in Resolution 1920 × 1080 Surface treatment BrightView Brightness 250 nits (45% CG panels) 400 nits (72% CG panels) 1000 nits (privacy panels) Viewing angle UWVA Backlight Display panel interface Solid-state drive specifications This section provides specifications for your solid-state drives.

  • Page 77: Solid-State Drive Specifications (Sata-3)

    Solid-state drive specifications (SATA-3) This section provides specifications for your solid-state drive. Table 9-4 Solid-state drive specifications 128 GB* Dimensions Height 1.35 mm Weight < 10 g Interface type SATA-3 Ready time, maximum (to not busy) 1.0 ms Access times, logical 0.1 ms Transfer rate up to 540 MB/s...
  • Page 78 Chapter 9 Specifications...

  • Page 79: 10 Statement Of Memory Volatility

    No applications, features, or functionality were added to or installed on the system. ● Following system shutdown and removal of all power sources from an HP Business computer system, personal data can remain on volatile system memory (DIMMs) for a finite period of time and also remains in nonvolatile memory.
  • Page 80 If a DriveLock password is set, select the Security menu, and scroll down to Hard Drive Utilities under the Utilities menu. Select Hard Drive Utilities, select DriveLock, and then clear the check box for DriveLock password on restart. Select OK to proceed. Select the Main menu, and then select Reset BIOS Security to factory default.

  • Page 81: Nonvolatile Memory Usage

    HP Sure Start only) backup of The content is managed Embedded Controller. critical System solely by the HP Sure Start BIOS code, EC Embedded Controller. firmware, and critical computer configuration data for select...
  • Page 82 How is this memory memory type Amount (Size) data? is removed? memory? memory? write-protected? on the HP website; go to http://www.hp.com/ support. Select Find your product, and then follow the on-screen instructions. Intel Management 1.5 MB or 7 MB Stores...

  • Page 83: Questions And Answers

    HP has provided options in Computer Setup (BIOS) to allow you to run in legacy BIOS, if required by the operating system. Examples of this requirement would be if you upgrade or downgrade the OS.

  • Page 84: Using Hp Sure Start (Select Products Only)

    BIOS for attacks or corruption. If the BIOS becomes corrupted or is attacked, HP Sure Start restores the BIOS to its previously safe state, without user intervention. Those select computer models ship with HP Sure Start configured and enabled. HP Sure Start is configured and already enabled so that most users can use the HP Sure Start default configuration.

  • Page 85: 11 Power Cord Set Requirements

    11 Power cord set requirements This chapter provides power cord requirements for countries and regions. The wide-range input feature of the computer permits it to operate from any line voltage from 100 V ac to 120 V ac, or from 220 V ac to 240 V ac. The 3-conductor power cord set included with the computer meets the requirements for use in the country or region where the equipment is purchased.
  • Page 86 Table 11-1 Power cord requirements for specific countries and regions (continued) Country/region Accredited agency Applicable note number India Israel Italy Japan The Netherlands KEMA New Zealand SANZ Norway NEMKO The People's Republic of China Saudi Arabia SASO Singapore South Africa SABS South Korea Sweden...

  • Page 87: 12 Recycling

    Follow the local laws and regulations in your area for battery disposal. HP encourages customers to recycle used electronic hardware, HP original print cartridges, and rechargeable batteries. For more information about recycling programs, see the HP website at http://www.hp.com/recycle.
  • Page 88 Chapter 12 Recycling...

  • Page 89: Index

    42 updating 54 spare part number 17 Bluetooth label 15 spare part numbers 42 boot order display HP PC Hardware Diagnostics UEFI changing using the f9 prompt specifications 67 downloading 64 display components 9 starting 63 boot order, changing 58...
  • Page 90 67 USB flash drive 58 hard drive 67 recovery media 57 solid-state drive 68, 69 packaging guidelines 23, 27 creating using HP Cloud Recovery static electricity 23, 24, 25 plastic system board bracket Download Tool 57 Sure Start illustrated 20...
  • Page 91 system memory, removing personal data from volatile 71 system restore point, creating 57 top cover/keyboard illustrated 17 spare part number 17 touchpad illustrated 17 removal 31 spare part number 17 spare part numbers 31 touchpad cable illustrated 19 spare part number 19 TPM settings 55 transporting guidelines 23, 27 traveling with the computer 15...
  • Page 92 Index...

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