HP 14 Maintenance And Service Manual
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HP 14 Maintenance And Service Manual

HP 14 Maintenance And Service Manual

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Maintenance and Service Guide
SUMMARY
This guide provides information about spare parts, removal and replacement of parts, security, backing up, and more.

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Summary of Contents for HP 14

  • Page 1 Maintenance and Service Guide SUMMARY This guide provides information about spare parts, removal and replacement of parts, security, backing up, and more.
  • Page 2 (hardware and software) hardware, drivers, software or BIOS update to SDHC, SDXC, and microSD are trademarks or within 14 days for a full refund subject to the take full advantage of Windows functionality. registered trademarks of SD-3C LLC. Microsoft refund policy of your seller.
  • Page 3 Safety warning notice Reduce the possibility of heat-related injuries or of overheating the computer by following the practices described. WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not place the computer directly on your lap or obstruct the computer air vents. Use the computer only on a hard, flat surface.
  • Page 4 Safety warning notice...

  • Page 5: Table Of Contents

    Table of contents 1 Product description ............................1 2 Components ..............................5 Right side ................................5 Left side ................................. 6 Display ..................................7 Low blue light mode (select products only) ..................7 Keyboard area ................................ 8 Touchpad components ........................8 Lights ..............................
  • Page 6 Backing up information and creating recovery media ..................63 Using Windows tools ......................... 63 Using the HP Cloud Recovery Download Tool to create recovery media (select products only) ..63 Restoring and recovery ............................64 Restoring, resetting, and refreshing using Windows tools .............. 64 Recovering using HP Recovery media ....................
  • Page 7 Accessing HP PC Hardware Diagnostics Windows ................67 Accessing HP PC Hardware Diagnostics Windows from HP Help and Support ....67 Accessing HP PC Hardware Diagnostics Windows from Support Assistant ....68 Downloading HP PC Hardware Diagnostics Windows ............... 68 Downloading the latest HP PC Hardware Diagnostics Windows version from HP ..
  • Page 8 viii...

  • Page 9: Product Description

    AMD Radeon Graphics Supports HD Decode, DX12, and HDMI Display 35.6 cm (14.0 in), WLED, slim-flat (3.0 mm), narrow bezel, 45% NTSC High-definition (HD) (1366 × 768), antiglare, SVA, 220 nits HD, BrightView, SVA, 220 nits HD, BrightView, SVA, 220 nits, Touch-on Panel (TOP) Full high-definition (FHD) (1920 ×...
  • Page 10 Audio control panel: HP Audio Control Support for Cortana far field (for dual mic) Dual speakers HP TrueVision HD Camera: indicator LED, USB 2.0, HD, f2.0 720p by 30 frames per second Dual-array digital microphone with appropriate software: beam forming, echo cancellation, noise suppression HP Webcam: indicator LED, USB 2.0, f2.4...
  • Page 11 Table 1-1 Product components and their descriptions (continued) Category Description USB 3.2 Gen 1 Type A (supports HP Sleep & Charge; right side) AC Smart Pin adapter plug Keyboard/pointing Keyboard devices Island style, backlit Full-size Full-sized, textured Touchpad Clickpad with image sensor...
  • Page 12 Table 1-1 Product components and their descriptions (continued) Category Description Windows 10 Home 64 Single Language Africa Market Windows 10 Home 64 Single Language APAC EM PPP Windows 10 Home 64 Single Language India Market Windows 10 Home 64 Single Language Indonesia Market Windows 10 Home 64 Single Language Value Africa Market Windows 10 Home 64 Single Language value APAC EM PPP Windows 10 Home 64 Single Language Value India Market...

  • Page 13: Components

    For additional safety information, see the Regulatory, Safety, and Environmental Notices. To access this guide: ▲ Type HP Documentation in the taskbar search box, and then select HP Documentation. NOTE: When a device is connected to the jack, the computer speakers are disabled.

  • Page 14: Left Side

    Table 2-1 Right-side components and their descriptions (continued) Component Description Blinking white: The AC adapter is disconnected and the ● battery has reached a low battery level. Amber: The AC adapter is connected and the battery is ● charging. Off: The battery is not charging. ●...

  • Page 15: Display

    The Safety & Comfort Guide also provides important electrical and mechanical safety information. The Safety & Comfort Guide is available on the web at http://www.hp.com/ergo. Table 2-3 Display components and their descriptions...

  • Page 16: Keyboard Area

    For wireless regulatory notices, see the section of the Regulatory, Safety, and Environmental Notices that applies to your country or region. To access this guide: Type HP Documentation in the taskbar search box, and then select HP Documentation. ▲ Keyboard area Keyboards can vary by language.

  • Page 17: Lights

    Table 2-4 Touchpad components and their descriptions Component Description Touchpad zone Reads your finger gestures to move the pointer or activate items on the screen. Left control zone Textured area that allows you to perform additional gestures. Right control zone Textured area that allows you to perform additional gestures.

  • Page 18: Button, Vent, Speakers, And Fingerprint Reader

    Table 2-5 Lights and their descriptions Component Description Caps lock light On: Caps lock is on, which switches the key input to all capital letters. Mute light ● On: Computer sound is off. Off: Computer sound is on. ● Button, vent, speakers, and fingerprint reader Identify the computer button, vent, speakers, and fingerprint reader.
  • Page 19 Table 2-6 Button, vent, speakers, and fingerprint reader and their descriptions Description Component Power button When the computer is off, press the button briefly to turn ● on the computer. When the computer is on, press the button briefly to ●...

  • Page 20: Special Keys

    Table 2-6 Button, vent, speakers, and fingerprint reader and their descriptions (continued) Description Component NOTE: The computer fan starts up automatically to cool internal components and prevent overheating. It is normal for the internal fan to cycle on and off during routine operation. Fingerprint reader (select products only) Allows a fingerprint logon to Windows, instead of a password logon.

  • Page 21: Bottom

    Bottom Identify the bottom component. Table 2-8 Bottom component and its description Component Description Vent Enables airflow to cool internal components. NOTE: The computer fan starts up automatically to cool internal components and prevent overheating. It is normal for the internal fan to cycle on and off during routine operation.
  • Page 22 Table 2-9 Service label components Component HP product name Model number Warranty period Product ID Serial number Regulatory label(s)—Provide(s) regulatory information about the computer. ● Wireless certification label(s)—Provide(s) information about optional wireless devices and the approval ● markings for the countries or regions in which the devices have been approved for use.

  • Page 23: Illustrated Parts Catalog

    To identify the computer major components, use this illustration and table. NOTE: HP continually improves and changes product parts. For complete and current information about supported parts for your computer, go to http://partsurfer.hp.com, select your country or region, and then follow the on-screen instructions. NOTE: Details about your computer, including model, serial number, product key, and length of warranty, are on the service tag at the bottom of your computer.
  • Page 24 Table 3-1 Computer major component descriptions and part numbers Item Component Spare part number Display assembly NOTE: Display assemblies are offered as spare parts only at a subcomponent level. Keyboard/top cover For a detailed list of country codes, see Keyboard with top cover on page Silver, with fingerprint reader, not backlit L61506-xx1 Silver, with fingerprint reader, backlit...
  • Page 25 512 GB, PCIe L85364-005 256 GB, PCIe L85354-005 128 GB, SATA-3, TLC L85346-005 (13) Memory modules (DDR4-2666) 8 GB 937236-855 4 GB L10598-855 (14) Battery (3 cell, 41 Wh) L11119-855 (15) Bottom cover Silver L64894-001 Gold L64895-001 White L64896-001 Black...

  • Page 26: Display Assembly Subcomponents

    Display assembly subcomponents To identify the display assembly subcomponents, use this illustration and table. Table 3-2 Display component descriptions and part numbers Item Component Spare part number Hinge cover Silver L64911-001 Gold L64912-001 White L64913-001 Black M03788-001 Blue M03789-001 Display bezel For use in models with dual antennas L64905-001 For use in models a single antenna...

  • Page 27: Cables

    Table 3-2 Display component descriptions and part numbers (continued) Item Component Spare part number FHD, antiglare, UWVA, 250 nits M03766-001 FHD, BrightView, UWVA, 250 nits M03767-001 HD, antiglare, SVA, 220 nits M03768-001 HD, BrightView, SVA, 220 nits M03769-001 HD, BrightView, SVA, 220 nits, Touch-on Panel (TOP) M03770-001 Display panel cable For use in touch screen models...

  • Page 28: Miscellaneous Parts

    45 W 741727-001 Screw Kit M03790-001 HP HDMI-to-VGA adapter 701943-001 HP USB-to-Gigabit RJ-45 adapter 829941-001 HP USB External DVD±RW drive 747080-001 Power cords (C5, 1.0 m) Australia L19358-001 Denmark L19360-001 Europe (Austria, Belgium, Finland, France, Germany, the Netherlands, Norway, and Sweden)
  • Page 29 Table 3-4 Miscellaneous part descriptions and part numbers (continued) Component Spare part number South Korea L19366-001 Switzerland L19370-001 Taiwan L19372-001 Thailand L19371-001 United Kingdom L19373-001 Miscellaneous parts...
  • Page 30 Chapter 3 Illustrated parts catalog...

  • Page 31: Removal And Replacement Procedures Preliminary Requirements

    Removal and replacement procedures preliminary requirements Use this information to properly prepare to disassemble and reassemble the computer. Tools required You need the following tools to complete the removal and replacement procedures: Tweezers ● Nonconductive, nonmarking pry tool ● Magnetic Phillips P1 screwdriver ●...

  • Page 32: Workstation Guidelines

    IMPORTANT: Drives are fragile components. Handle them with care. To prevent damage to the computer, damage to a drive, or loss of information, observe these precautions: Before removing or inserting a hard drive, shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.

  • Page 33: Generating Static Electricity

    Removing DIPs from vinyl tray 2,000 V 4,000 V 11,500 V Removing DIPs from polystyrene foam 3,500 V 5,000 V 14,500 V Removing bubble pack from PCB (printed circuit board) 7,000 V 20,000 V 26,500 V Packing PCBs in foam-lined box 5,000 V...

  • Page 34: Personal Grounding Methods And Equipment

    ● foam. Use field service tools, such as cutters, screwdrivers, and vacuums, that are conductive. ● Recommended materials and equipment HP recommends certain materials and equipment to prevent static electricity. ● Antistatic tape ● Antistatic smocks, aprons, or sleeve protectors Conductive bins and other assembly or soldering aids ●...

  • Page 35: Packaging And Transporting Guidelines

    Static-dissipative table or floor mats with hard tie to ground ● ● Field service kits ● Static awareness labels ● Wrist straps and footwear straps providing 1 MΩ ±10% resistance ● Material handling packages ● Conductive plastic bags ● Conductive plastic tubes Conductive tote boxes ●...
  • Page 36 Chapter 4 Removal and replacement procedures preliminary requirements...

  • Page 37: Removal And Replacement Procedures For Authorized Service Provider Parts

    NOTE: HP continually improves and changes product parts. For complete and current information about supported parts for your computer, go to http://partsurfer.hp.com, select your country or region, and then follow the on-screen instructions. You must remove, replace, or loosen as many as 52 screws when you service the parts described in this chapter.
  • Page 38 Table 5-1 Bottom cover and rubber feet descriptions and part numbers (continued) Description Spare part number Rubber feet, gold L66226-001 Rubber feet, black M03779-001 Rubber feet, blue M03780-001 Before removing the bottom cover, prepare the computer for disassembly (Preparation for disassembly on page 29).

  • Page 39: Battery

    Remove the two Phillips M2.0 × 4.0 screws (3) from the bottom edge of the bottom cover. Insert a plastic tool between the bottom cover and the computer chassis (1), and then flex and lift the sides (2) and the top edge (3) of the bottom cover enough to separate it from the computer. Remove the bottom cover from the computer (4).
  • Page 40 WARNING! To reduce potential safety issues, use only the user-replaceable battery provided with the computer, a replacement battery provided by HP, or a compatible battery purchased from HP. IMPORTANT: Removing a battery that is the sole power source for the computer can cause loss of information.

  • Page 41: Memory Modules

    Memory modules To remove the memory modules, use this procedure and illustration. Table 5-3 Memory module descriptions and part numbers Description Spare part number 8 GB, DDR4-3200 937236-855 4 GB, DDR4-3200 L10598-855 Before removing the memory, follow these steps: Prepare the computer for disassembly (Preparation for disassembly on page 29).

  • Page 42: Wlan Module

    Press down on the module until the side retention clips snap into place (3). WLAN module To remove the WLAN module, use this procedure and illustration. Table 5-4 WLAN module descriptions and part numbers Description Spare part number Realtek RTL8821CE 802.11ac 1 × 1 Wi-Fi + Bluetooth 4.2 L17365-005 Intel Wi-Fi 6 AX200 802.11ax 2 ×...
  • Page 43 Remove the Phillips M2.0 × 2.5 screw (2), and then remove the WLAN module (3). NOTE: Models have either one or two WLAN antennas. On models with two antennas, the #1 white WLAN antenna cable connects to the WLAN module #1 Main terminal. The #2 black WLAN antenna cable connects to the WLAN module #1 Aux terminal.

  • Page 44: Solid-State Drive

    Solid-state drive To remove the M.2 solid-state drive, use this procedure and illustration. Table 5-5 Solid-state drive descriptions and part numbers Description Spare part number 1 TB, PCIe L85370-005 512 GB, PCIe L85364-005 256 GB, PCIe L85354-005 128 GB, SATA-3, TLC L85346-005 Before removing the solid-state drive, follow these steps: Prepare the computer for disassembly...

  • Page 45: Power Button/Card Reader Board

    Power button/card reader board To remove the power button/card reader board, use this procedure and illustration. Table 5-6 Power button/card reader board description and part number Description Spare part number Power button/card reader board M13557-001 Power button/card reader board L64887-001 Before removing the power button/card reader board, follow these steps: Prepare the computer for disassembly (Preparation for disassembly on page...

  • Page 46: Fingerprint Reader Board (Select Products Only)

    Table 5-7 Touchpad description and part number (continued) Description Spare part number Touchpad, black M03782-001 Touchpad, blue M03783-001 Touchpad cable M13561-001 Before removing the touchpad, follow these steps: Prepare the computer for disassembly (Preparation for disassembly on page 29). Remove the bottom cover (Bottom cover on page 29).

  • Page 47: Fan

    Table 5-8 Fingerprint reader board description and part number Description Spare part number Fingerprint reader board M13559-001 Fingerprint reader board cable M13560-001 Before removing the fingerprint reader board, follow these steps: Prepare the computer for disassembly (Preparation for disassembly on page 29).

  • Page 48: Heat Sink

    Table 5-9 Fan description and part number Description Spare part number Fan for use in models with a backlit keyboard L63587-001 Fan for use in models without a backlit keyboard L63588-001 Before removing the fan, follow these steps: Prepare the computer for disassembly (Preparation for disassembly on page 29).
  • Page 49 Before removing the heat sink, follow these steps: Prepare the computer for disassembly (Preparation for disassembly on page 29). Remove the bottom cover (Bottom cover on page 29). Remove the battery (see Battery on page 31). Remove the heat sink: Remove the four Phillips M2.0 ×...

  • Page 50: System Board

    Apply thermal grease to the integrated processor on the system board (1) and associated location on the heat sink (2). Reverse this procedure to install the heat sink. System board To remove the system board, use these procedures and illustrations. Table 5-11 System board descriptions and part numbers Description...
  • Page 51 Table 5-11 System board descriptions and part numbers (continued) Description Spare part number System board with integrated AMD 3020e processor M04583-xx1 System board with integrated AMD 3020e processor and 64 GB of eMMC M10792-xx1 Before removing the system board, follow these steps: Prepare the computer for disassembly (Preparation for disassembly on page 29).

  • Page 52: Speakers

    Remove the four Phillips M2.0 × 2.0 screws (1) that secure the system board to the computer. Remove the system board from the computer (2). Reverse this procedure to install the system board. Speakers To remove the speakers, use this procedure and illustration. Chapter 5 Removal and replacement procedures for authorized service provider parts...
  • Page 53 Table 5-12 Speaker description and part number Description Spare part number Speaker Kit M13562-001 Before removing the speakers, follow these steps: Prepare the computer for disassembly (Preparation for disassembly on page 29). Remove the bottom cover (Bottom cover on page 29).

  • Page 54: Display Assembly

    Remove the right speaker from the computer (6). Reverse this procedure to install the speakers. Display assembly To remove and disassemble the display assembly, use these procedures and illustrations. NOTE: Display assemblies are offered as spare parts only at a subcomponent level. Before removing the display panel, follow these steps: Prepare the computer for disassembly (Preparation for disassembly on page...
  • Page 55 Disconnect the wireless antenna cables from the WLAN module (3), and then remove the cables from the channel and clips in the right speaker (4). Remove the two Phillips M2.5 × 5.0 screws (1) from each hinge. Open the display (2). Separate the display from the computer (3).
  • Page 56 Remove the hinge cover by squeezing both ends of the cover (1), and then pulling the cover off the display (2). The hinge cover is available as the following spare part numbers: L64911-001: Silver L64912-001: Gold L64913-001: White M03788-001: Black M03789-001: Blue Use a tool to release the bottom edge of the display bezel (1) from the display assembly.
  • Page 57 Remove the display bezel (4). The display bezel is available as spare part number L64907-001 on models with dual microphones and M03787-001 on models with a single microphone. If you need to remove the camera module: Starting from the side, use a tool to lift and release (1) the camera module from the metal tape behind it (2).
  • Page 58 Pull the tape from behind the left and right sides of the panel (2). IMPORTANT: You have to pull on the tape multiple times before it is completely removed. To avoid tearing the tape, pull the tape evenly and carefully. Rolling the tape around the tweezer or the shaft of a screwdriver as you pull it can help to avoid pulling too hard and breaking the tape.
  • Page 59 Lift the tape from the connector on the rear of the panel (2), and then disconnect the cable from the panel (3). Display panels are available as the following spare part numbers: M03765-001: FHD, antiglare, SVA, 220 nits M03766-001: FHD, antiglare, UWVA, 250 nits M03767-001: FHD, BrightView, UWVA, 250 nits M03768-001: HD, antiglare, SVA, 220 nits M03769-001: HD, BrightView, SVA, 220 nits...
  • Page 60 When installing the display panel, apply the adhesive in the location as shown in the following illustration. If you need to remove the hinges: Remove the Phillips M2.0 × 2.5 screw (1) from the bottom of each hinge. Remove the two Phillips M2.5 × 2.5 screws (2) from the bottom of each hinge. Remove the Phillips M2.5 ×...
  • Page 61 If you need to remove the display panel cable: Remove the cable from the channel at the bottom of the display back cover (1). Remove the cable from the bottom (2) and top (3) of the display back cover. Component replacement procedures...
  • Page 62 Disconnect the cable from the camera module (4), and then remove the cable from the display back cover (5). Display panel cables are available as the following spare part numbers: L64908-001: Touch displays L64909-001: Nontouch displays When installing the display cable, position the cable in the middle of the alignment notch as marked on the inside of the display back cover.

  • Page 63: Power Connector Cable

    Remove the antenna cables from the display back cover (2). The wireless antennas are available as spare part number L64905-001 for dual antennas and L64906-001 for single antenna. The display back cover is available as the following spare part numbers: L66227-001: Silver L66228-001: Gold L66229-001: White...

  • Page 64: Keyboard With Top Cover

    The top cover with keyboard remains after removing all other spare parts from the computer. In this section, the first table provides the main spare part number for the top cover/keyboards. The second table provides the country codes. Table 5-14 Keyboard with top cover descriptions and part numbers Description...
  • Page 65 Table 5-15 Spare part country codes (continued) For use in country or Spare part For use in country or Spare part For use in country or Spare part region number region number region number Bulgaria -261 Israel -BB1 Spain -071 Chile -161 Italy...
  • Page 66 Chapter 5 Removal and replacement procedures for authorized service provider parts...

  • Page 67: Using Setup Utility (Bios)

    Start menu is displayed. Updating Setup Utility (BIOS) Updated versions of Setup Utility (BIOS) might be available on the HP website. Most BIOS updates on the HP website are packaged in compressed files called SoftPaqs. Some download packages contain a file named Readme.txt, which contains information regarding installing and troubleshooting the file.

  • Page 68: Preparing For A Bios Update

    Downloading a BIOS update After you review the prerequisites, you can check for and download BIOS updates. Type support in the taskbar search box, and then select the HP Support Assistant app. – or – Select the question mark icon in the taskbar.
  • Page 69 NOTE: After a message on the screen reports a successful installation, you can delete the downloaded file from your hard drive. Updating Setup Utility (BIOS)
  • Page 70 Chapter 6 Using Setup Utility (BIOS)

  • Page 71: Backing Up, Restoring, And Recovering

    Using the HP Cloud Recovery Download Tool to create recovery media (select products only) You can use the HP Cloud Recovery Download Tool to create HP Recovery media on a bootable USB flash drive. For details: Go to http://www.hp.com/support, search for HP Cloud Recovery, and then select the result that ▲...

  • Page 72: Restoring And Recovery

    You can use HP Recovery media to recover the original operating system and software programs that were installed at the factory. On select products, it can be created on a bootable USB flash drive using the HP Cloud Recovery Download Tool.

  • Page 73: Using Hp Sure Recover (Select Products Only)

    Using HP Sure Recover (select products only) Select computer models are configured with HP Sure Recover, a PC OS recovery solution built into the hardware and firmware. HP Sure Recover can fully restore the HP OS image without installed recovery software.
  • Page 74 Chapter 7 Backing up, restoring, and recovering...

  • Page 75: Using Hp Pc Hardware Diagnostics

    If instructions for calling support are displayed. Follow those instructions. ● Accessing HP PC Hardware Diagnostics Windows After HP PC Hardware Diagnostics Windows is installed, you can access it from HP Help and Support or HP Support Assistant. Accessing HP PC Hardware Diagnostics Windows from HP Help and Support After HP PC Hardware Diagnostics Windows is installed, follow these steps to access it from HP Help and Support.

  • Page 76: Accessing Hp Pc Hardware Diagnostics Windows From Support Assistant

    Accessing HP PC Hardware Diagnostics Windows from Support Assistant After HP PC Hardware Diagnostics Windows is installed, follow these steps to access it from HP Support Assistant. To access HP PC Hardware Diagnostics Windows from HP Support Assistant: Type support in the taskbar search box, and then select the HP Support Assistant app.

  • Page 77: Installing Hp Pc Hardware Diagnostics Windows

    HP UEFI support environment because only .exe files are provided. For more information, see Downloading HP PC Hardware Diagnostics UEFI to a USB flash drive on page If your PC does not start in Windows, you can use HP PC Hardware Diagnostics UEFI to diagnose hardware issues.

  • Page 78: Downloading Hp Pc Hardware Diagnostics Uefi To A Usb Flash Drive

    Downloading the latest HP PC Hardware Diagnostics UEFI version To download the latest HP PC Hardware Diagnostics UEFI version to a USB flash drive, follow this procedure. Go to http://www.hp.com/go/techcenter/pcdiags. The HP PC Diagnostics home page is displayed.

  • Page 79: Downloading Remote Hp Pc Hardware Diagnostics Uefi

    Downloading Remote HP PC Hardware Diagnostics UEFI HP Remote PC Hardware Diagnostics UEFI is also available as a SoftPaq that you can download to a server. Downloading the latest Remote HP PC Hardware Diagnostics UEFI version You can download the latest HP PC Hardware Diagnostics UEFI version to a USB flash drive.
  • Page 80 Chapter 8 Using HP PC Hardware Diagnostics...

  • Page 81: Specifications

    Specifications This chapter provides specifications for your computer. Computer specifications This section provides specifications for your computer. When traveling with your computer, the computer dimensions and weights, as well as input power ratings and operating specifications, provide helpful information. Table 9-1 Computer specifications Metric U.S.

  • Page 82: 35.6 Cm (14.0 In) Display Specifications

    35.6 cm (14.0 in) display specifications This section provides specifications for your display. Table 9-2 Display specifications Metric U.S. Active diagonal size 35.6 cm 14.0 in Resolution 1920 × 1080 (FHD) 1366 × 768 (HD) Surface treatment Antiglare or BrightView...

  • Page 83: Solid-State Drive Specifications (Sata-3)

    Table 9-3 Solid-state drive specifications (continued) 256 GB* 512 GB* 1 TB* *1 GB = 1 billion bytes when referring to hard drive storage capacity. Actual accessible capacity is less. Actual drive specifications may differ slightly. NOTE: Certain restrictions and exclusions apply. Contact support for details. Solid-state drive specifications (SATA-3) This section provides specifications for your solid-state drive.
  • Page 84 Chapter 9 Specifications...

  • Page 85: 10 Power Cord Set Requirements

    10 Power cord set requirements This chapter provides power cord requirements for countries and regions. The wide-range input feature of the computer permits it to operate from any line voltage from 100 V ac to 120 V ac, or from 220 V ac to 240 V ac. The 3-conductor power cord set included with the computer meets the requirements for use in the country or region where the equipment is purchased.
  • Page 86 Table 10-1 Power cord requirements for specific countries and regions (continued) Country/region Accredited agency Applicable note number India Israel Italy Japan The Netherlands KEMA New Zealand SANZ Norway NEMKO The People's Republic of China Saudi Arabia SASO Singapore South Africa SABS South Korea Sweden...

  • Page 87: 11 Recycling

    Follow the local laws and regulations in your area for battery disposal. HP encourages customers to recycle used electronic hardware, HP original print cartridges, and rechargeable batteries. For more information about recycling programs, see the HP website at http://www.hp.com/recycle.
  • Page 88 Chapter 11 Recycling...

  • Page 89: Index

    18 illustrated 18 Bluetooth label 13 spare part number 18 spare part number 18 boot order, changing 64 HP PC Hardware Diagnostics UEFI bottom components 13 downloading 70 electrostatic discharge (ESD) 23, 24 bottom cover starting 69 preventing damage 23, 24, 25...
  • Page 90 63 lights USB flash drive 64 camera 7 recovery media 63 caps lock 10 creating using HP Cloud Recovery top cover/keyboard mute 10 Download Tool 63 illustrated 15 mute light, identifying 10 creating using Windows tools 63...
  • Page 91 Windows tools, using 63 wireless antennas illustrated 18 spare part number 18 wireless antennas, identifying 7 wireless certification label 13 WLAN antennas, identifying 7 WLAN device 13 WLAN label 13 WLAN module illustrated 15 removal 34 spare part number 15 spare part numbers 34 workstation guidelines 23, 24 zone...
  • Page 92 Index...

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