Care and Cleaning
Properly caring for your Smartwell
Replacing Pouches
Monitor pouch status on the Elkay
pouch notifications are communicated daily via smartwellcare@elkay.com. Follow these instructions to update
pouch(es):
1. Unlock and open the hood of the unit.
2. Locate the pouch(es) that needs to be replaced.
3. Remove each pouch by unlocking the silver pump clamp, popping out the pump, pulling out the nib from the
manifold, then unhooking it from the hanger.
4. Dispose of empty pouch(es).
5. Wash hands thoroughly with warm water and soap to sanitize.
6. Replace new pouches into unit.
a. Hang pouches in respective positions.
b. Pull back silver pump clamp, then lock pumps into pump drive, pressing firmly onto the pump drive
ensuring the starburst pattern on the pump is keyed into the matching pattern in the unit. Release the
clamp, making sure it slides over the top of the pump starburst key completely. The pump should be
securely fastened.
c. Insert nib into the manifold taking care to hold the tube and keep fingers away from the tip of the nib to
avoid contamination. Press firmly to ensure it is fully inserted.
elkay.com/smartwell
beverage dispenser will provide the best experience and delicious tasting beverages.
®
Smartwell customer portal at portal.elkaysmartwell.com. Low and empty
®
Unlock the silver pump clamp,
popping out the pump
Insert the new pouch in the
respective vacant slot by
hooking it on the hanger
Pull out the nib
from the manifold
Lock the pump to the
pump drive
Remove each pouch by
unhooking from hanger
Insert the nib into
the manifold
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