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Troubleshooting
Related Manuals for SolarEdge Cellular Plug-In
Summary of Contents for SolarEdge Cellular Plug-In
- Page 1 Installation Guide Cellular Plug-In with SetApp Configuration Version 1.0...
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Page 2: Disclaimers
SolarEdge reserves the right to make changes to the material at any time and without notice. You may refer to the SolarEdge web site (www.solaredge.com) for the most updated version. All company and brand products and service names are trademarks or registered trademarks of their respective holders. - Page 3 Disclaimers 2 The images contained in this document are for illustrative purposes only and may vary depending on product models. Cellular Plug-in Installation Guide MAN-01-00622-1.0...
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Page 4: Emission Compliance
Consult the dealer or an experienced radio/TV technician for help. Changes or modifications not expressly approved by the party responsible for compliance may void the user’s authority to operate the equipment. Cellular Plug-in Installation Guide MAN-01-00622-1.0... -
Page 5: Revision History
4 Revision History Version 1.0, August 2019 - initial release Cellular Plug-in Installation Guide MAN-01-00622-1.0... -
Page 6: Table Of Contents
Contents Disclaimers Important Notice Emission Compliance About This Guide Chapter 1: Introduction to the Cellular Plug-In Package Contents Chapter 2: System Compatibility Check and Upgrade Software Requirements Chapter 3: Guidelines for Installing a SIM Card Chapter 4: Cellular Plug-in and Antenna Installation... -
Page 7: About This Guide
This manual describes how to install and set up Cellular Plug- in communication in a SolarEdge inverter. SolarEdge offers the Cellular Plug-in communication option for connection of the SolarEdge inverter to the SolarEdge monitoring server. This guide assumes that the SolarEdge power harvesting system is already installed and commissioned. -
Page 8: Chapter 1: Introduction To The Cellular Plug-In
Chapter 1: Introduction to the Cellular Plug-In Chapter 1: Introduction to the Cellular Plug-In The Cellular Plug-In and antenna attach to SolarEdge devices that will communicate with the SolarEdge monitoring platform. The plug-in attaches to the communications board, as shown in the figure below. -
Page 9: Package Contents
Figure 3: Separate Antenna and Mounting Clip with Cable Figure 4: Joined Antenna and Mounting Clip with Cable Cellular Plug-in Installation Guide MAN-01-00622-1.0... -
Page 10: Chapter 2: System Compatibility Check And Upgrade
Chapter 2: System Compatibility Check and Upgrade Chapter 2: System Compatibility Check and Upgrade Software Requirements To use the Cellular Plug-in communication option, the communication board firmware (CPU) version must be 4.7.xx or higher. To check the inverter CPU version and upgrade firmware using SetApp: 1. -
Page 11: Chapter 3: Guidelines For Installing A Sim Card
Cellular Plug-in. A SIM card is required in each Cellular Plug-in. If there is no SIM card installed in the Cellular Plug-in, insert one into the slot on the Cellular Plug-in, as shown in the figure below. Figure 5: Nano SIM card slot on Cellular Plug-in... - Page 12 Chapter 3: Guidelines for Installing a SIM Card Figure 6: Cellular Plug-in Connection Diagram - Residential Installation Figure 7: Cellular Plug-in Connection Diagram - Commercial Installation Cellular Plug-in Installation Guide MAN-01-00622-1.0...
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Page 13: Chapter 4: Cellular Plug-In And Antenna Installation
Chapter 4: Cellular Plug-in and Antenna Installation 12 Chapter 4: Cellular Plug-in and Antenna Installation This chapter describes how to install a Cellular Plug-in and antenna in SolarEdge devices that will communicate with the SolarEdge monitoring platform. Clipping the Antenna to the inverter 1. - Page 14 5. Pass the antenna cable between the mounting bracket and the rear side of the inverter or along the heatsink fins. 6. Open the antenna cable gland (see the figure below) at the bottom of the inverter. Cellular Plug-in Installation Guide MAN-01-00622-1.0...
- Page 15 9. Pull the excess cable into the inverter so that the cable can be attached to the inverter communication board (see Figure 11 ). The cable connects to the cellular Plug-in as described in the next section. Cellular Plug-in Installation Guide MAN-01-00622-1.0...
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Page 16: Connecting The Antenna To A Vertical Surface Using A Bracket
Figure 10: Example of antenna bracket 1. Drill two holes in the surface and attach the bracket to it with two screws. 2. Clip the antenna onto the bracket. Make sure the antenna is vertical. Cellular Plug-in Installation Guide MAN-01-00622-1.0... -
Page 17: Installing The Plug-In In The Inverter
Plug-in connector, and no pins are left out of the connector. Make sure that the Plug-in is firmly in place. 2. Connect the antenna cable to the cellular Plug-in and tighten manually. Figure 11: Installed Plug-in and Antenna Connector... - Page 18 WARNING! ELECTRICAL SHOCK HAZARD. Do not touch uninsulated wires when the inverter cover is removed. 4. Check that all the LEDs on the cellular Plug-in are active. If not, refer to "Configuring Cellular Communication " on page 18 Figure 12: Cellular Plug-in LEDs...
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Page 19: Chapter 5: Configuring Cellular Communication
This chapter describes how to configure the inverter to use cellular communication, verify the connection and troubleshoot problems. NOTE Use of non-SolarEdge SIMs is supported by CPU versions 4.8.xx and higher. Configuring the Inverter 1. Make sure you have installed the Plug-in and antenna. For instructions, see "Cellular Plug-in and Antenna Installation"... - Page 20 4. Select CommunicationèCellular. The page should indicate connectivity with the monitoring platform, as shown in the figure below. Figure 13: Cellular Plug-in is Connected 5. Note that the Data Plan "High Bandwidth" is the default configuration. In High Bandwidth mode the Plug-in maintains a continuous connection with the server, and the data is sampled every 5 minutes.
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Page 21: Verifying The Connection And Viewing Communication Status
Verifying the Connection and Viewing Communication Status You can view error messages on the SetApp Status page. The Cellular Plug-in is connected with the SolarEdge monitoring platform continuously, and every 5 minutes, sends all monitoring data accumulated since the last communication. - Page 22 That S_OK is displayed, indicating that the inverter established a successful physical connection to the monitoring platform. That Cell is displayed, indicating the method of communication with the SolarEdge monitoring platform. Figure 14: Inverter Status Page with Monitor Connection State Cellular Plug-in Installation Guide MAN-01-00622-1.0...
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Page 23: Viewing Error Messages And Troubleshooting
System Compatibility Check and Upgrade on page 9. Viewing Error Messages You can view error messages on the SetApp Status page. To access the SetApp Status page see Verifying the Connection and Viewing Communication Status on page 20. Cellular Plug-in Installation Guide MAN-01-00622-1.0... - Page 24 Viewing Error Messages and Troubleshooting Error Description Troubleshooting message The internal Plug-in is not Check that the Cellular Plug-in is Cellular Plug-in communicating installed properly, that all the pins are not detected with the inserted in the correct location. communication board.
- Page 25 CAT M1 Coverage option. The DNS request that was forwarded to the cellular network provider DNS Failure has failed, or there Contact SolarEdge support. is a problem in the DNS registration on the SolarEdge server. Cellular Plug-in Installation Guide MAN-01-00622-1.0...
- Page 26 Verify that none of the above errors Communica displayed on with the SolarEdge appear. To force communication with the SetApp monitoring server is the server, scroll to the Communication status screen not establishe menu and re-select Cellular. Cellular Plug-in Installation Guide MAN-01-00622-1.0...
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Page 27: Troubleshooting
Init The Plug-in is LEDS registered to a Orange LED is cellular network, or Indication only blinking performing a network search, or transmitting data. The Plug-in is Blue LED is ON Indication only powered on. Cellular Plug-in Installation Guide MAN-01-00622-1.0... -
Page 28: Technical Specifications - Cellular Plug-In
Technical Specifications - Cellular Plug-in Technical Specifications - Cellular Plug-in Compatible SExxxx-xxxxxBxx4 (Inverters with SetApp configuration) Inverters Continuous connection. Data is sampled every 5 Monitoring minutes and sent to SolarEdge server. Number of monitored Commercial: Up to 32, limited by system AC size... - Page 29 800 (B20) FDD 832-862 791-821 1900 (B25) 1850-1915 1930-1995 850 (B26) FDD 814-849 859-894 700 (B28) FDD 703-748 758-803 1900 (B39) 1880 1920 Maximum output power Receiver input -107 (@ 1.4 MHz Bandwidth, CE Mode sensitivity Cellular Plug-in Installation Guide MAN-01-00622-1.0...
- Page 30 Technical Specifications - Cellular Plug-in ANTENNA Included: outdoor dual-band antenna: Antenna 824-960/1710-2170 Antenna RP-SMA or N Plug Connector ≤ 4.0 VSWR Gain Polarization Vertical PC Lexan 503R-WH5151L or WH8G952 Material Sabic Dimensions 7.87 x 0.78 / 200 x 20...
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Page 31: Support Contact Information
System configuration information, including the type and number of modules connected and the number and length of strings. The communication method to the SolarEdge server, if the site is connected. The product's software version as it appears in the status screen. - Page 32 ...