SolarEdge StorEdge Solution with Backup Installation Manual page 130

Problem
Battery SOE (state of
energy) is below 10%
During normal operation
(grid supplies power), no
power to the backup loads
while the inverter is
producing power
StorEdge Solution with Backup MAN-01-00262-1.5
Description or Possible
Cause
Continuous discharge; No
charging
The main circuit breakers
or loads circuit breakers in
the backed up loads panel
have been triggered
Internal circuit breaker has
been triggered
Appendix A: Troubleshooting
Troubleshooting
Charge the battery via the
inverter until the battery
reaches SOE > 30%.
If the battery cannot be
charged, check battery
manufacturing date:
Identify battery PN. For
example:
R15563P3SSEG11703177032
(R15563P3SSEG1
YYMMDDLNNN);
From battery PN identify the
production date: In the
example above, the
manufacturing date is
YY = 17, MM = 03, DD = 17
Contact LG Chem regional
customer service to get
technical assistance.
Check that the backed-up
loads breakers on the CB
panel are in the UP position
Check that the AC circuit
breaker in the StorEdge
Connection Unit is in the UP
position (see Figure 11 )
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