THOMSON TH-2500 User Manual
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THOMSON TH-2500 User Manual

THOMSON TH-2500 User Manual

Laser printer with wireless connectivity, monochrome
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User Guide
TH-2500 - Laser Printer with
wireless connectivity
MONOCHROME

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Summary of Contents for THOMSON TH-2500

  • Page 1 User Guide TH-2500 - Laser Printer with wireless connectivity MONOCHROME...

  • Page 2: Legal Notice

    We heartily appreciate your using of Thomson series products! To protect your vital interests, please carefully read the following statements. Legal Notice Trademark THOMSON, and the THOMSON logo are trademarks of Technicolor (S.A.) or its affliates and are used under license by Group SFIT. ® ®...

  • Page 3: Safety Precautions

    Safety Precautions Laser Safety The laser radiation is harmful to the human body. Since laser components are completely sealed in the printer, laser radiation will not leak. To avoid laser radiation, please do not randomly disassemble the printer! The printer follows the provisions of Class 1 laser products under CFR standard. The printer has a Class III B laser diode, which has no laser radiation leakage among laser components.
  • Page 4 23. This product is sold as a complete machine. The consumers can go to Thomson Aftersales Service Centre to purchase parts they need. If the product sold is inconsistent with the package list, please 24.

  • Page 5: Regulatory Information

    (1) this device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired 27. IC Radiation Exposure Statement: This equipment complies with Canada and FCC radiation exposure limits set forth for uncontrolled environments.

  • Page 6: Table Of Contents

    5.3.Wireless network setup FAQs ....................5-8 6. Thomson Mobile Print ........................6-2 6.1. What's Thomson Mobile Print.....................6-2 6.2. Download Thomson Mobile Print ....................6-2 6.3. Supported Mobile Operating System ..................6-2 6.4. How to use mobile devices for the mobile printing ..............6-2 6.4.1.
  • Page 7 7. Print ..............................7-2 7.1. Print Function ..........................7-2 7.2. Opening Help Document ......................7-3 7.3. Manual Duplex ..........................7-4 7.4. Cancel Print Job ..........................7-7 8. Control Panel ..........................8-2 8.1. Control Panel Overview for P2500 Series ..................8-2 8.1.1. Functions of Buttons on the Control Panel ................8-2 8.1.2.

  • Page 8: Before Using The Printer

    Before Using the Printer Chapter 1. Before Using the Printer ........................2 1.1. Packing List ..........................2 1.2. Components of the Printer ......................3 1.3. Laser Toner Cartridge .........................4...

  • Page 9: Packing List

    When you open the package, make sure that the following parts are included in the carton: Name Quantity TH-2500 TH-2600 Printer Laser Toner Cartridge USB Interface Cable Power Cord CD-ROM Quick Setup Guide Thomson Warranty Note: • The Thomson Warranty may not be attached in some regions.

  • Page 10: Components Of The Printer

    1.2. Components of the Printer | Front View Serial No. TH-2500 TH-2600 Output Bin Output Bin Control Panel Control Panel Output Tray Output Tray Automatic Feed Guide Manual Feed Guide Paper Stop Automatic Feed Guide Feeder Tray Paper Stop Automatic Feeder Tray...

  • Page 11: Laser Toner Cartridge

    • Consumables capacity may vary depending on the types used. • The Company does not recommend using consumables other than that of the original Thomson consumables. • Any damages caused by using non-Thomson original consumables are not covered by the Warranty.

  • Page 12: Paper And Print Media

    Paper and Print Media Chapter 2. Paper and Print Media ........................2 ........................2 2.2. Special Paper ..........................3 2.3. Loading Paper ..........................4 2.3.1. Loading into the Automatic Feeder Tray ................4 2.3.2. Loading into the Manual Feeder Tray ..................5 2.4. Nonprinting Area .........................7 2.5.

  • Page 13: Paper And Print Media

    This may be due to incorrect operation, inappropriate temperature and humidity, or other factors beyond the control of Thomson. Before purchasing large quantities of print media, make sure that the print media meets the specifications specified in this User Guide.

  • Page 14: Special Paper

    2.2. Special Paper This printer supports using the special paper for printing. Special paper includes: label, envelope, transparency, thick, cardstock, etc. Note: • When using special paper or print media, be sure to select matched print type and size in the print settings so as to get the best print effect. •...

  • Page 15: Loading Paper

    2.3. Loading Paper 2.3.1. Loading into the Automatic Feeder Tray a) Open the feeder tray. TH-2500 TH-2600 b) Slide the automatic feed guides to match both sides of the paper. TH-2500 TH-2600 c) Raise the output tray to avoid the paper from slipping and falling.

  • Page 16: Loading Into The Manual Feeder Tray

    • Before loading paper, please unfold the stacked paper to avoid a paper jam or feed error,and then load the paper into the tray print-side up. ① into the slot to keep it from slipping out, and then adjust the ② TH-2500 TH-2600 2.3.2. Loading into the Manual Feeder Tray TH-2600...
  • Page 17 b) Slide the manual feed guides to match both sides of the paper. c) Raise the output tray to avoid the paper from slipping and falling. d) Put the print media like an envelope or transparency into the manual feeder tray with two hands until the front end of the envelope or transparency contacts the correction roller.

  • Page 18: Nonprinting Area

    2.4. Nonprinting Area The shaded section indicates the nonprinting area. Top and Bottom Left and Right Usage Paper Size Margins (A) Margins (B) 5 mm (0.197 inch) 5 mm (0.197 inch) Printing Letter 5 mm (0.197 inch) 5 mm (0.197 inch) 2.5.

  • Page 19: Driver Installation And Uninstallation

    Driver installation and uninstallation Chapter 3.Driver installation and uninstallation ....................3-2 3.1.Driver installation based on Windows system ................3-2 3.1.1.Installation via USB connection ..................3-2 3.1.2.One-key wireless network installation ................3-2 3.1.3.Installation via wired network connection ................3-3 3.1.4.Installation by wireless network connection mode ............3-4 3.1.5.Driver uninstallation ......................3-8 3.2.Driver installation based on Mac system ..................3-8 3.2.1.Driver installation........................3-8...

  • Page 20: Driver Installation Based On Windows System

    3.Driver installation and uninstallation 3.1.Driver installation based on Windows system • Before installing the drive, you need to learn about printer model by printing printer information page out and check the product name. • In case of covering the installed driver, the installation language cannot be changed. Please uninstall the printer driver and then install the driver of new version.

  • Page 21: Installation Via Wired Network Connection

    4.On the pop-up driver installation interface, select “one-click wireless network installation” and click “install”. 5.Then installation program will automatically configure the printer to connect into the computer’s wireless network. take several minutes. 7. After installation is finished, “Installation Complete” interface will pop out, and it will be closed automatically in about 3s.

  • Page 22: Installation By Wireless Network Connection Mode

    Note: • If the printer you need to connect is not in the list of printers searched, please click “Refresh” to search again. • If you want to install printer driver in the name of host, please tick the “Printer Name”...
  • Page 23 4. Read and agree to the licensing agreement, select installation language and printer model, select “Wireless network connection” and then click “Install”. 5. Select “Yes, I want to configurate the printer’s wireless network” on the wireless setup window popped out, and operate according to the prompts to set up the printer to wireless network (please refer to Chapter 5.1.1 for setup method).
  • Page 24 Note: closed automatically in about 3s. 3.1.4.2.Wi-Fi hotspot mode installation...
  • Page 25 5. Select “No, the printer has been connected to wireless network” on the wireless setup window popping out, and then click “Next”. 6. The installation program starts to search for printer automatically, and it may take a while. 7. Select the printer needs to be connected and click “ Next” . Note: •...

  • Page 26: Driver Uninstallation

    3.1.5.Driver uninstallation 3.1.5.1.Uninstallation method computer screen may differ because of multiple operating systems. 3.2.Driver installation based on Mac system printer.If you are going to print in AirPrint mode, there is no need to install a driver and you just need to add a printer directly. •...
  • Page 27 3. Click “Continue”. 4. Read licensing agreement and then click “Continue”. 5. Click “Agree” on the prompt window popping out to accept the licensing agreement. 6. Click “Install”. 7. Input computer password and click “Install Software”. 8. Click “Continue Installation” on the prompt window popping out. •...

  • Page 28: Add Printer To Mac System

    Note: • click “Yes”, you can configure printer’s wireless network via wireless network configuration tool (refer to Chapter 5.1.1 for how to make configuration).When configuration is completed, unplug USB cable, and then on the pop-up “Add Printer” interface, you may add the network-connected printer(refer to Chapter 3.3 for how to add printer).
  • Page 29 Note: • for connection method. • When using Wi-Fi hotspot mode, wireless client is directly connected with wireless network-enabled printer. Refer to Chapter 5.2 for how to make connection. out. 3-11 11...

  • Page 30: Printer Models

    Wired Network Settings (For wired network printer models) Chapter 4. Wired Network Settings (For wired network printer models) ..............2 4.1. Set IP Address ..........................2 4.2. Install the Printer to Network .......................3 4.3. Setting Network Products ......................4 4.3.1. View or Change Network Settings ..................4 4.3.2.

  • Page 31: Wired Network Settings (For Wired Network Printer Models)

    4. Wired Network Settings (For wired network printer models) You may need to set some network parameters on the printer. These parameters can be set from the embedded Web server. 4.1. Set IP Address The IP address of the printer may be automatically obtained through DHCP function or set manually.

  • Page 32: Install The Printer To Network

    4.2. Install the Printer to Network In this setting, the printer is directly connected to the network and can be set to allow all computers on the network to print directly on the printer. to establish direct connection to the network. 2.

  • Page 33: Setting Network Products

    4.3. Setting Network Products 4.3.1. View or Change Network Settings You can use the embedded Web server to view or change IP settings. 1. Long press the "Cancel/Continue" button on the control panel to print Demo information page, and view the IP address of the printer. Demo page can be printed by long pressing the 2.

  • Page 34: Wireless Network Setup (Applicable To Wi-Fi Models)

    Wireless network setup (applicable to Wi-Fi models) Chapter 5.Wireless network setup (applicable to Wi-Fi models) ..............5-2 5.1.Basic structure mode ........................5-2 5.1.1.Wireless network setup tools .....................5-2 5.1.2.Wi-Fi Protected Setup (WPS) setup...................5-7 5.1.3.How to disable the Wi-Fi network connected ..............5-7 5.2.Wi-Fi hotspot mode ........................5-8 5.2.1.Preliminary preparations ....................5-8 5.2.2.Wi-Fi Hot Connection ......................5-8 5.2.3.

  • Page 35: Basic Structure Mode

    5.Wireless network setup (applicable to Wi-Fi models) Depending on model, the printer with Wi-Fi printing function supports the two types of wireless network connection of both infrastructure connection mode and Soft-AP, while there is usually only one connection between computer and printer at a time. If you have problems during wireless network setup, please refer to Chapter 5.
  • Page 36 5.1.1.2.Setup methods of wireless network setup tools 1. Take the wireless network setup tool in computer. 1) Windows system: Click the “Start menu” – “All programs” - “Thomson”- Product name – “Wireless network setup tool”. 2) Mac system: click “Go” - “Applications” - “Thomson” - “Utilities” - “Wireless Network Tool”...
  • Page 37 Note: • The SSID you selected should be consistent with the SSID of access point (wireless router) connected to your computer. Note: • At present, the printer supports 3 types of safe modes: none, WEP and WPA/WPA2. 1) None: There is no encryption method used. 2) WEP: Send and receive data via security key by using WEP (Wired Equivalent Privacy).
  • Page 38 2.2 The computer is not connected to wireless network Input the SSID (case sensitive) and password of access point (wireless router) in the interface below according to interface prompt. Note: • If you do not know the SSID of access point (wireless router), please click “Print Wireless Network Information Page”...
  • Page 39 1) Use WPS method to perform steps below to start wireless network on printer. (Please refer Chapter 5.1.2 for detailed WPS configuration) 2) Judge if the printer is successfully connected according to the status of Wi-Fi indicator Note: • If the printer cannot be used normally after wireless network setup is finished, please install the drive again.

  • Page 40: Wi-Fi Protected Setup (Wps) Setup

    5.1.2.Wi-Fi Protected Setup (WPS) setup If the access point (wireless router) supports Wi-Fi Protected Setup (WPS), the Wi-Fi key on the control panel of printer and WPS key on access point (wireless router) can be pressed in order to connect the printer to wireless network. 5.1.2.1.Preliminary preparations 1.

  • Page 41: Wi-Fi Hotspot Mode

    5.2.Wi-Fi hotspot mode You can establish a connection between a wireless network-enabled computer and a wireless network-enabled printer without using an access point (wireless route). 5.2.1.Preliminary preparations 1.Printer with Wi-Fi hotspot function. 2.Computer with wireless network function. 5.3.Wireless network setup FAQs 1.
  • Page 42 4. The following aspects should be inspected if the printer has problems while they are used in network: connected in the same network but they cannot be searched, the communication might be off and then try to search the printer again. •...

  • Page 43: Thomson Mobile Print

    Thomson Mobile Print Chapter 6. Thomson Mobile Print ..........................2 6.1. What's Thomson Mobile Print......................2 6.2. Download Thomson Mobile Print ....................2 6.3. Supported Mobile Operating System ..................2 6.4. How to use mobile devices for the mobile printing ..............2 ..................2...

  • Page 44: What's Thomson Mobile Print

    PDF, office documents, pictures and Web. 1. Switch on the printer. 2. Turn on the Wi-Fi on your mobile device and connect to the Thomson printer Wi-Fi hotspot (for example, it should read Thomson-AP-XXXXXX). If several Thomson Wi-Fi printers are avaiable at the same time, when choosing printer hotspots, long press the “Cancel/Continue”...
  • Page 45 5. Select the Printer, number of copies and the paper size and click “ Print” and you are done. Note: • Mobile printing App installation (you have several options: QR code, Google Play Store, Thomson website). • Scan the QR code on the printer or browse www.mythomson.com or download the Mobile Printing App directly from Google Play Store and install it to the mobile device.

  • Page 46: Qr Code Quick Connection

    6.4.2. QR code quick connection Scan the QR code in print info. page of the printer with ”Thomson Print” Android APP to connect mobile device with the printer quickly and wirelessly. Note: • Parts of the models are not applicable to QR code quick connection. If you have any more doubts, please consult Thomson Customer Services.

  • Page 47: Print

    Print Chapter 7. Print ..............................2 7.1. Print Function ..........................2 7.2. Opening Help Document ......................3 7.3. Manual Duplex ..........................4 7.4. Cancel Print Job .........................7...

  • Page 48: Print Function

    7. Print 7.1. Print Function The print function can be achieved through the settings of various properties in the Printing Preferences, and some of the functions are as follows. Functions Diagram 1 2 1 Manual Duplex Collate Reverse Print N-in-1 Poster Print (for Windows system only)

  • Page 49: Opening Help Document

    Note: You can select the 2 x 2 Poster Print in N-in-1 to enable the poster printing function. • • You can open the Printing Preferences and click Help button to view the specific function explanation. For information about how to open the help document, see Section 7.2.

  • Page 50: Manual Duplex

    7.3. Manual Duplex 1. The printer driver supports manual duplex. Note: •If the paper is thin, it may wrinkle. • If the paper is curled, make it flat and put it back into the manual feeder tray or automatic feeder tray. •...
  • Page 51 Select Thomson printer Click Preferences to set up for printing. c) Check Manual Duplex in the Basic tab and click OK after completing the settings...
  • Page 52 d) Click Print. Note: • It is recommended to raise the output tray to prevent the paper from sliding out of it. If you choose not to raise the output tray, we recommend that you immediately remove the printed paper output from the printer. e) Send the print job after choosing Manual Duplex, then the following prompt window will models.

  • Page 53: Cancel Print Job

    f) After turning over the paper according to the prompt, press Continue button of the printer to go on printing the other side. g) You can click Close button to close this prompt window, and it will not appear until the next Manual Duplex job comes in.

  • Page 54: Control Panel

    Control Panel Chapter 8. Control Panel .............................2 8.1. Control Panel Overview for TH-2500 Series ................2 8.1.1. Functions of Buttons on the Control Panel .................2 8.1.2. Function of LED Indicators on the Control Panel ..............3...

  • Page 55: Functions Of Buttons On The Control Panel

    8. Control Panel 8.1. Control Panel Overview for TH-2500 The printer control panel layout includes 2 buttons and 2 multi-colored LED indicators as shown below. The diagram on the left shows the control panel of the printer with USB+Wi-Fi interface, while the one on the right displays the control panel of the printer with USB interface only: Serial No.

  • Page 56: Function Of Led Indicators On The Control Panel

    8.1.2. Function of LED Indicators on the Control Panel 8.1.2.1. LED1 Status Indication The meanings of the status indication of LED1 are as follows: Paper/Wi-Fi Status Description Status Description Serial Multi-colored (For printers with USB+Wi- (For printers with USB LED1 Status Fi interface) interface) Indication...
  • Page 57 8.1.2.2. LED2 Status Indication The meanings of the status indication of LED2 are as follows: Data/ Cartridge Status Description Serial Multi-colored (For printers with USB+ Wi-Fi interface and the ones with LED2 Status USB interface only) Indication Starting and warming up the printer, waking up and warming up the printer, and warming up the printer by opening and closing its cover.
  • Page 58 8.1.2.3. Indication of LED1 and LED2 Combination Status You can refer to the indicator combination list for information on the working status of the printer. Some of the LED1 and LED2 combined indications are as follows: Status Serial Paper/Wi-Fi Data/Cartridge Status Description (Multi-colored (Multi-colored...

  • Page 59: Routine Maintenance

    Routine Maintenance Chapter 9. Routine Maintenance.........................2 9.1. Cleaning the Printer ........................2 9.2. Maintenance of Laser Toner Cartridge ..................4 9.2.1. Use and Maintenance of Laser Toner Cartridge ..............4 9.2.2. Service Life of Laser Toner Cartridge ...................4 9.2.3. Replace Laser Toner Cartridge .................... 5...

  • Page 60: Cleaning The Printer

    Please clean the printer in accordance with the following steps: 1. Turn off the main power switch and unplug the power cord and USB cable. TH-2500 TH-2600 2. Use a soft cloth to wipe the outside of the printer clean.
  • Page 61 3. Open the upper cover and take out the laser toner cartridge. TH-2500 TH-2600 Note: • When removing the laser toner cartridge, put the cartridge in a protective bag or wrap it with thick paper to avoid direct light damaging the photosensitive drum.

  • Page 62: Maintenance Of Laser Toner Cartridge

    9.2. Maintenance of Laser Toner Cartridge 9.2.1. Use and Maintenance of Laser Toner Cartridge For better print quality, please use the original Thomson laser toner cartridge. Note: when using the laser toner cartridge, please pay attention to the following: • Unless used immediately, otherwise, do not remove the laser toner cartridge from the package.

  • Page 63: Replace Laser Toner Cartridge

    Replacement steps are as follows: 1. Open the upper cover, and remove the empty laser toner cartridge along the guides. TH-2500 TH-2600 2. Open the package of a new laser toner cartridge, hold the handle of the cartridge and gently shake around 5-6 times, so as to make the toner evenly distributed inside the cartridge.
  • Page 64 3. Remove the protective cover, and put the laser toner cartridge into the printer along the guides TH-2500 TH-2600 Note: • Check whether there is any seal on it before installing the laser toner cartridge into the printer; if there is any, please tear off the seal and then install the cartridge.

  • Page 65: Troubleshooting

    Troubleshooting Chapter 10. Troubleshooting ..........................2 10.1. Clearing Jammed Paper ......................2 10.1.1. Paper Jam in the Feed Port ....................3 10.2. Common Troubleshooting ......................6 10.2.1. Common Trouble .......................6 10.2.2. Image Defects ........................8 10-1...

  • Page 66: Clearing Jammed Paper

    10. Troubleshooting Please read this section carefully. It can help you solve common trouble in the printing process. If the problems appeared cannot be solved, please contact Thomson Aftersales Service Center. • The power cord is connected correctly and the printer is powered on.
  • Page 67 If the output bin is open, please close it first. Gently pull the jammed paper straight out. TH-2600 (automatic feeder tray and TH-2500 manual feeder tray) If the paper does not move while being pulled, or there is no paper in this area, please check the inside of the printer.
  • Page 68 2. Open the upper fuser guide to decrease the pressure of compression spring. TH-2500 TH-2600 3. Pull the jammed paper out of the fuser unit. TH-2500 TH-2600 If no jammed paper is found, please go to the next step. 4. Remove the laser toner cartridge along the guides...
  • Page 69 5. Slowly pull the jammed paper out along the paper output orientation. TH-2500 TH-2600 6. After removing the jammed paper, insert the laser toner cartridge into the printer along the guides until you hear a click assuring you that the cartridge is fully inserted.

  • Page 70: Common Troubleshooting

    10.2. Common Troubleshooting 10.2.1. Common Trouble Trouble Cause Solution Printer Problems The cable between the computer Disconnect and then reconnect the printer and the printer is not connected cable. properly. Check the printer settings to ensure that Error in specifying the print port. the print job is sent to the correct port.
  • Page 71 Then consult Thomson support center. It if you continue to use the printer under this situation. Note: • If the problem remains, please contact Thomson Customer Service. 10-7...

  • Page 72: Image Defects

    10.2.2. Image Defects Trouble Cause Solution • Toner is low. • Please properly use the print • The print media does not meet range. A B C D media is damp or too rough. • Setup the print resolution in the a b c d e •...
  • Page 73 • Clean the laser toner cartridge • The internal part of the laser toner or replace it with a new one. cartridge is damaged. • Please contact Thomson • The fuser component is damaged. Customer Service to repair and replace the fuser component.
  • Page 74 Trouble Cause Solution • The laser toner cartridge is • Ensure to install the cartridge installed incorrectly. correctly. • The internal part of the laser toner cartridge is damaged. • Abnormal charge inside the printer; the laser toner cartridge is not charged.
  • Page 75 Chapter ........................2 TH-2500 ......................2 .......................2 ......................3 TH-2600 ......................4 11.2......................4 ......................5 11-1...
  • Page 76 11.1. TH-2500 Specification Note: • different functions. These values are based on the initial data. For more information about the latest specification, please visit: www.mythomson.com 11.1.1. TH-2500 Specification Overview Processor 600MHZ Memory 64MB/128MB/258MB Power Supply 220V Model: AC 220-240V, 50/60Hz, 3.0A 100V Model: AC 100-127V, 50/60Hz, 6.0A...
  • Page 77 Print Speed 20/22ppm Letter 21/23ppm 7.8s First Page Print Time Print Language Maximum print size Legal (216mm*355.6mm) Paper Input Standard Tray 150 pieces (80g/m²) Capacity Paper Output Print-side down 100 pieces (80g/m²) Capacity Print Media Media Type paper, label paper, envelope Media size A4, A5, JIS B5, IS0 B5, A6, Letter, Legal, Executive, Env, DL Env, C5 Env, C6 Env, No.10 Env, ZL, Big 16K,...
  • Page 78 11.2. TH-2500 Specification Note: different functions. These values are based on the initial data. For more information about the latest specification, please visit: www.mythomson.com 11.2.1. TH-2500 Specification Overview Processor 600MHz Memory 64MB/128MB Power Supply 220V Model: AC 220-240V, 50/60Hz, 3.0A 100V Model: AC 100-127V, 50/60Hz, 6.0A...
  • Page 79 Print Speed 24ppm Letter 25ppm First Page Print Time < 8.5s Print Language Maximum print size Legal (216mm*355.6mm) Paper Input Standard Tray 150 pieces (80g/m²) Capacity Multipurpose 1 piece (60~163g/m²) Tray Paper Output Print-side down 100 pieces (80g/m²) Capacity Print Media Media Type paper, label paper, envelope Media size...
  • Page 80 User Guide TH-2500 - Laser Printer with wireless connectivity MONOCHROME...

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