Page 1 Speciﬁcations for the Machine Legal and Contact Information For information not found in this manual, see the online manuals available on our web site (https://www.ricoh.com/). For safe and correct use, be sure to read Safety Information before using the machine.
Page 3: How To Read The Manuals
How to Read the Manuals Symbols Used in the Manuals This manual uses the following symbols: Indicates points to pay attention to when using functions. This symbol indicates points that may result in the product or service becoming unusable or result in the loss of data if the instructions are not obeyed. Be sure to read these explanations.
Page 4: Table Of Contents
TABLE OF CONTENTS How to Read the Manuals..........................1 Symbols Used in the Manuals........................1 1. Getting Started Turning On and Off the Power.......................... 7 Turning On the Main Power.......................... 7 Turning Off the Main Power.......................... 7 Energy Saving Mode............................. 8 Guide to Names and Functions of Components....................10 Exterior: Front and Left View........................
Page 5 Installing the Printer Driver for Network Connection (OS X/macOS)............51 Installing the PPD file............................51 Registering the Machine in [Print & Scan] or [Printers & Scanners]............52 Specifying the Option Settings........................55 Basic Procedure for Printing Documents......................57 Printing a Document in Windows....................... 57 Printing a Document in OS X/macOS....................... 59 Printing on Both Sides of Paper........................
Page 6 Bypass Tray..............................87 Notes on Special Paper..........................88 Paper Thickness for Each Paper Weight....................88 Unusable Paper............................89 Paper Storage.............................. 90 Saving Printouts............................90 Thick Paper Orientation and Recommended Status..................91 Envelope Orientation and Recommended Status..................92 Using the Printer Function..........................93 Loading Orientation-fixed Paper or Two-sided Paper..................94 Printing onto Letterhead Paper Using the Printer Driver................
Page 7 Paper Misfeed Message (Z)........................131 If Paper Jams Occur Frequently....................... 133 6. Specifications for the Machine Model-Specific Information.......................... 137 List of Specifications............................138 Specifications for the Main Unit....................... 138 Specifications for Printer........................... 141 Specifications for Paper Feed Unit......................143 Specifications for IEEE 1284 Interface Board..................144 Specifications for Wireless LAN Board....................
Page 9: Getting Started
1. Getting Started Turning On and Off the Power To turn the machine on and off, press the main power switch on the right of the machine. Turning On the Main Power • When you push the main power switch, wait at least 10 seconds after it is confirmed that the main power indicator has lit up or gone out.
Page 10: Energy Saving Mode
1. Getting Started • Do not hold down the main power switch while turning off the main power. Doing so forcibly turns off the machine’s power and may damage the hard disk or memory and cause malfunctions. • Do not press the main power switch soon after pressing the main power switch on the machine. When you turn the power on or off, wait at least 10 seconds after confirming that the main power indicator on the control panel has turned on or off.
Page 11 Turning On and Off the Power • Open any cover • Open any paper tray Sleep Mode The printer enters Sleep mode when: • The printer waits before entering Sleep mode is set in [Sleep Mode Timer] • It is the day and time specified in [Weekly Timer] Power consumption is minimized.
Page 12: Guide To Names And Functions Of Components
1. Getting Started Guide to Names and Functions of Components • Do not obstruct the machine's vents. Doing so can result in fire as the internal components are overheated. (mainly Europe and Asia), (mainly Europe), or (mainly Asia) (mainly North America) Differences in the functions of Region A and Region B models are indicated by two symbols.
Page 13: Exterior: Front And Right View
Guide to Names and Functions of Components Exterior: Front and Right view EBS242 1. Top cover Open to access the inside of the printer and remove jammed paper. Open here to replace the print cartridge. 2. Standard tray Output is stacked here with the print side down. 3.
Page 14: Exterior: Rear And Left View
1. Getting Started 8. Tray 1 Up to 500 sheets of plain paper can be loaded. page 85 "Recommended Paper Sizes and Types" 9. Extender for the bypass tray Pull this extender out when loading A4 , 8 × 11 or larger size paper in the bypass tray. 10.
Page 15: Interior: Front View
Guide to Names and Functions of Components 6. Optional interface board slot Optional interface boards can be inserted. Insert an optional wireless LAN interface board, IEEE 1284 interface board, or Device server. Interior: Front View EBS244 1. Print cartridge Messages appear on the screen when the print cartridge needs to be replaced, or a new cartridge needs to be prepared.
Page 16: Names And Functions Of The Control Panel
1. Getting Started Names and Functions of the Control Panel EBS141 1. Display Displays current printer status and error messages. Entering energy saver mode turns off the back light. page 8 "Energy Saving Mode" 2. Selection keys Correspond to the function items at the bottom line on the display. page 16 "How to Use the Selection Keys"...
Page 17 Names and Functions of the Control Panel 5. [Job Reset] key Press to cancel the current print job. 6. [Suspend/Resume] key Press this to suspend the print job currently being processed. The indicator remains lit as long as the job is suspended.
Page 18: How To Use The Selection Keys
1. Getting Started How to Use the Selection Keys EBS263 To select an item on the bottom line of the display, press the corresponding selection key directly below the item. For example, if you want to select [Option], as shown in the illustration above, press the selection key on the left side.
Page 19: Order Of Option Installation
Order of Option Installation Order of Option Installation When installing multiple options, the following order is recommended: Attach the paper feed unit. Attach the paper feed unit to the bottom of the machine. You can attach up to four paper feed units. Up to 2,000 sheets of paper can be loaded. Install the caster table.
Page 20: Attaching The Paper Feed Unit
1. Getting Started Attaching the Paper Feed Unit You can install a paper feed unit. • Do not handle the power cord plug with wet hands. Doing so can result in electric shock. • The machine weighs approximately 18 kg (40 lb.). •...
Page 21 Attaching the Paper Feed Unit EAT136 Lift the machine using the inset grips on both sides of the machine in pairs. Lifting the machine requires two people. When moving the machine, do not touch the following parts: • Convex parts on the right side of the machine •...
Page 22 1. Getting Started • To use the paper feed unit, configure the machine options in "Accessories" in the printer driver. • See "Specifying the Option Configuration or Paper Settings Manually", User Guide (Full Version).
Page 23: Installing The Wireless Lan Interface Board
Installing the Wireless LAN Interface Board Installing the Wireless LAN Interface Board • Before beginning work, ground yourself by touching something metal to discharge any static electricity. Static electricity can damage the interface units. • Do not subject the Wireless LAN interface board to physical shocks. Check the contents of the package.
Page 24 1. Getting Started Tighten the two screws to secure the interface board. EBS150 Plug in the power cord, and then turn on the machine. Print the configuration page to confirm that the board was attached correctly. • Check that the board was correctly installed by printing the configuration page. If it is correctly installed, "Wireless LAN"...
Page 25: Installing The Ieee 1284 Interface Board
Installing the IEEE 1284 Interface Board Installing the IEEE 1284 Interface Board • Before beginning work, ground yourself by touching something metal to discharge any static electricity. Static electricity can damage the interface units. • Do not subject the IEEE 1284 interface board to physical shocks. Check the contents of the package.
Page 26 1. Getting Started Tighten the two screws to secure the interface board. EBS154 Plug in the power cord, and then turn on the machine. Print the configuration page to confirm that the board was attached correctly. • Check that the board was correctly installed by printing the configuration page. If it is correctly installed, "Parallel Interface"...
Page 27: Installing The Device Server Option
Installing the Device Server Option Installing the Device Server Option • (mainly North America) If you want to use the device server option, contact your service representative. • Before beginning work, ground yourself by touching something metal to discharge any static electricity.
Page 28 1. Getting Started Check that the interface board is firmly connected to the controller board. Tighten the two screws to secure the interface board. EBS152 Connect the device server option to the machine. For details, see the Setup Guide provided with the device server option. Configuring settings After installing and connecting the device server option to the machine, configure the machine settings.
Page 29 Installing the Device Server Option • If the item you want to select is not displayed on the screen, press the [ ] or [ ] key on the control panel to change the screen.
Page 30: Installing Sd Card Options
1. Getting Started Installing SD Card Options • Keep SD cards out of reach of children. If a child accidentally swallows an SD card, consult a doctor immediately. • Do not subject the card to physical shocks. Turn the machine off and unplug the power cord. Open the rear cover.
Page 31 Installing SD Card Options Unhook the two tabs on the outside of the interface cover. EBS157 Insert the SD card into the slot until it clicks. EBS158 If you insert only one SD card, use the upper slot. If you insert two SD cards simultaneously, use both slots.
Page 32 1. Getting Started Hook the tab on the interface cover, which is located on the side of the rear cover. EBS160 Close the rear cover. EBS161 Plug in the power cord, and then turn on the machine. Check that the SD card was installed correctly. •...
Page 33: Guide To The Names And Functions Of The Control Panel Screen
Guide to the Names and Functions of the Control Panel Screen Guide to the Names and Functions of the Control Panel Screen CYN901 1. Operational Status or Messages Displays the printer status and messages. 2. [Option] Press to display the following items: •...
Page 34: Logging In From The Control Panel
1. Getting Started Logging In from the Control Panel When the machine is configured by the administrator to restrict use by unauthorized users, you must authenticate your login information before starting the operation. The authentication methods are described below. • When Basic Authentication, Windows Authentication, or LDAP Authentication is configured on the machine, enter the user name and password for authentication to log in to the machine before starting operation.
Page 35: Changing The Login Password
Logging In from the Control Panel Press the [ ], [ ], [ ] or [ ] key to select a password, and then press the [OK] key to enter it. Press the selection key beneath [Accept]. • If the item you want to select is not displayed on the screen, press the [ ] or [ ] key on the control panel to change the screen.
Page 36 1. Getting Started...
Page 37: Print
2. Print Installing the Printer Driver by Using Device Software Manager Installer Device Software Manager is a support utility for driver installation in Windows. Device Software Manager helps you to detect the latest driver via the internet automatically according to the computer you are using and install it with a simple procedure.
Page 38 2. Print On the "Quality Improvement Program" screen, select [I will participate in the Quality Improvement Program] or [I will not participate in the Quality Improvement Program], and then click [Next]. On the "Driver Update Notification Setting" screen, specify whether to display the message about the driver update, and then click [Next].
Page 39: Installing Device Software Manager From The Downloaded File
Installing the Printer Driver by Using Device Software Manager Installer The installation of the driver starts. • If "Could not verify publisher" is displayed at the beginning of installation, continue the installation. There is no problem with the started installer that is downloaded from the manufacturer's website.
Page 40 2. Print On the "Quality Improvement Program" screen, select [I will participate in the Quality Improvement Program] or [I will not participate in the Quality Improvement Program], and then click [Next]. On the "Driver Update Notification Setting" screen, specify whether to display the message about the driver update, and then click [Next].
Page 41 Installing the Printer Driver by Using Device Software Manager Installer Select this machine from among the detected devices, and then click [Next]. DZC086 The installation of the driver starts. • If "The publisher could not be verified" is displayed at the beginning of installation, continue the installation.
Page 42 2. Print • Double-click the Device Software Manager icon created on the Finder of the computer to update the printer driver. • See "Updating the Driver (Windows)", User Guide (Full Version).
Page 43: Installing The Printer Driver For Network Connection (Windows)
Installing the Printer Driver for Network Connection (Windows) Installing the Printer Driver for Network Connection (Windows) When the machine and the computer are connected to the same network, the installer searches for the machine to install the printer driver. If the installer cannot find the machine, specify the IP address or machine name to install the printer driver.
Page 44 2. Print On the "License Agreement" screen, select [I accept the agreement], and then click [Next]. DZC081 Confirm the "Confirm Network Connection" screen, and then click [Next]. The search detects devices connected to the network. Select this machine from among the devices, and then click [Install]. DZC080 If the "Set Port"...
Page 45 4. On the "Add port" screen, enter the printer name or IP address of the machine, and then click [Next]. The port name is automatically entered. You can change the port name. 5. When the "Additional port information required" screen is displayed, select [RICOH Network Printer C model], and then click [Next]. 6. Click [Finish].
Page 46: Installing The Postscript 3 Printer Driver From The Cd-Rom
2. Print Click [Continue]. Printer driver installation starts. Click [Finish]. When you are prompted to restart your computer, restart it by following the instructions that appear. Installing the PostScript 3 Printer Driver from the CD-ROM Set the CD-ROM in the computer. If the installer does not start automatically, double-click [Setup.exe] in the root directory of the CD- ROM.
Page 47 Installing the Printer Driver for Network Connection (Windows) On the "License Agreement" screen, select [I accept the agreement], and then click [Next]. DZC081 Click [Next]. Select a method to connect a port. Specify the port to use for the connection between the computer and machine using one of the following methods: To specify the IP address 1.
Page 48: Installing The Pcl 6/Postscript 3 Printer Driver From The Downloaded File
4. On the "Add port" screen, enter the printer name or IP address of the machine, and then click [Next]. The port name is automatically entered. You can change the port name. 5. When the "Additional port information required" screen is displayed, select [RICOH Network Printer C model], and then click [Next]. 6. Click [Finish].
Page 49: If The Machine Cannot Be Found
Installing the Printer Driver for Network Connection (Windows) Select [Network], and then click [Next]. DZX731 • The search detects devices connected to the network. • If the error screen is displayed, see page 47 "If the Machine Cannot Be Found". Select this machine from among the detected devices, and then click [Next].
Page 50 2. Print Confirm and perform , and then click [OK]. If the machine still cannot be found, specify the IP address or machine name to install the printer driver. Click [Click if you cannot find the device]. DZC089 Select [Specify device IP address] or [Specify device name], and then click [Next]. When specify the machine IP address 1.
Page 51 Installing the Printer Driver for Network Connection (Windows) DZC091 2. When the machine is detected, click [Next]. Printer driver installation starts. When specify the machine name 1. Select the machine to use, and then click [Next]. DZC094 2. On the "Printer Preference" screen, select one of the port names from among "Port Name", and then click [Next].
Page 52 2. Print DZC950 Printer driver installation starts. For details about the procedure for specifying the IP address after installing the printer driver, see the following section: "When You Cannot Print a Document even if the Printer Driver Is Installed", Driver Installation Guide When the installation is complete, click [Finish].
Page 53: Installing The Printer Driver For Network Connection (Os X/Macos)
Installing the Printer Driver for Network Connection (OS X/macOS) Installing the Printer Driver for Network Connection (OS X/macOS) Install the PPD file (printer driver) under OS X/macOS, and then register the machine on the computer from the system preferences. Installing the PPD file Set the CD-ROM in the computer, and click [macOS] to display the [macOS PPD Installer] folder.
Page 54: Registering The Machine In [Print & Scan] Or [Printers & Scanners]
2. Print Click [Install]. DZX687 Enter the computer's user name and password, and then click [Install Software]. The installation of the PPD file starts. When the installation is complete, click [Close]. Registering the Machine in [Print & Scan] or [Printers & Scanners] Register the PPD file of the machine in the system preferences to enable printing.
Page 55 Installing the Printer Driver for Network Connection (OS X/macOS) Click [+]. DZX689 Click [IP], and configure the information of the machine. DZX690 • Address: Enter the IP address of the machine. • Protocol: Select [LPD (Line Printer Daemon)]. If the printer takes time to perform operations when using the [LPD (Line Printer Daemon)] protocol, change the protocol to [HP Jetdirect - Socket].
Page 56 2. Print When "Generic PostScript Printer" is displayed even though the IP address is correct Perform the following procedure to select the PPD file of the machine: 1. Select [Select Software...] on "Use". DZC098 2. Select the machine on the "Printer Software" screen, and then click [OK]. DZC099...
Page 57: Specifying The Option Settings
Installing the Printer Driver for Network Connection (OS X/macOS) Click [Add]. The progress screen is displayed. • If the progress screen does not close after a while, click [Configure...] or [Settings] and configure the option configuration of the printer. For the procedure of the option configuration, see page 55 "Specifying the Option Settings".
Page 58 2. Print Select the machine from the list, and then click [Options & Supplies...]. DZX693 Click [Driver] or [Options], select the option installed on the machine, and then click [OK]. DZX694 • If the usable options are not displayed, the IP address has not been entered correctly or the PPD file has not been registered properly.
Page 59: Basic Procedure For Printing Documents
Basic Procedure for Printing Documents Basic Procedure for Printing Documents Specify the printer driver and configure the Document Size, Paper Type, and other settings to print a document. • Duplex printing is selected as the default setting. If you want to print on only one side, select [Off] for the two-sided printing setting.
Page 60 2. Print EBS344 • One Click Preset List: Some of the useful functions such as Combine or 2-sided are registered. Click the icon of the function to select. You can register frequently used print settings in One Click Preset. See "Registering Frequently Used Settings", User Guide (Full Version). •...
Page 61: Printing A Document In Os X/Macos
Basic Procedure for Printing Documents On the [Detailed Settings] tab, you can configure the advanced settings. Change the menu and specify the setting items. EBS345 The caution icon ( ) indicates that there are disabled items. Click the icon to check the cause. After completing the configuration, click [OK].
Page 62 2. Print Specify Paper Size, Orientation, and other settings. DZC405 • Copies: Enter the print quantity. • Paper Size: Select the size of the document to print. • Orientation: Specify the orientation of the document. Select Portrait or Landscape. Select a category from the pop-up menu, and then specify the paper tray and paper type. DZC406 Paper Feed •...
Page 63 Basic Procedure for Printing Documents Job Log • Job Type: Select [Normal Print] to execute printing immediately. You can make a partial print as a test and proceed to print the rest of the document (Sample Print). See "Making a Partial Print as a Test and Proceeding to Print the Rest of the Document", User Guide (Full Version).
Page 64: Printing On Both Sides Of Paper
2. Print Printing on Both Sides of Paper Specify 2-sided Print in the printer driver. Specifying 2-sided Print (Windows) Specify 2-sided Print on the [Frequently Used Settings] tab. Open a document to print on the computer, and display the setting screen of the printer driver from the print menu in the application.
Page 65: Specifying 2-Sided Print (Os X/Macos)
Printing on Both Sides of Paper After completing the configuration, click [OK]. On the application, click the button for printing. Specifying 2-sided Print (OS X/macOS) Specify 2-sided Print on the [Layout] menu. Open a document to print on the computer, and display the setting screen of the printer driver from the print menu in the application.
Page 66: Combining And Printing Multiple Pages On A Single Sheet Of Paper
2. Print Combining and Printing Multiple Pages on a Single Sheet of Paper You can print multiple pages on a single sheet at a reduced size (Combine 2 Originals). For example, you can reduce an original of A4 size to A5 size and print two pages on an A4 sheet. You can use the 2 Sided Print and Combine 2 Originals functions at the same time to economize on paper.
Page 67: Specifying The Combine 2 Originals Function (Os X/Macos)
Combining and Printing Multiple Pages on a Single Sheet of Paper • Layout: Select the number of pages to combine. • Page Order: Select the order of the pages. • Draw Frame Border: Select the [Draw Frame Border] check box on the [Detailed Settings] tab [2 Sided/Layout/Booklet] to draw a frame around each page.
Page 68: Printing On Envelopes
2. Print Printing on Envelopes Load envelopes in the bypass tray or paper tray and change the tray paper settings on the control panel. Load an envelope in the bypass tray or the paper tray. Orientation of Envelopes Tray 2 to 5 Bypass Tray Side-opening envelopes EAT886...
Page 69 Printing on Envelopes Select [Envelope], and then press the [OK] key. Select [Envelope Setting], and then press the [OK] key. Press the [ ] or [ ] key to select the envelope thickness, and then press the [OK] key. Open a document to print in the computer, and display the setting screen of the printer driver from the print menu application.
Page 70 2. Print OS X/macOS DZC415 • Paper Size: Select the envelope size. If the envelope size is not included among the options, select [Manage Custom Sizes...] and enter the value. • Paper Type: [Envelope] Execute printing. • If the item you want to select is not displayed on the screen, press the [ ] or [ ] key on the control panel to change the screen.
Page 71: Printing Documents Stored In The Printer From The Control Panel
Printing Documents Stored in the Printer from the Control Panel Printing Documents Stored in the Printer from the Control Panel Documents that have been stored in the machine using the printer driver can be printed using the control panel. Printing a Locked Print File Press the selection key beneath [Prt.Jobs].
Page 72: Printing A Stored Print File
2. Print See "How to Use the Selection Keys", User Guide (Full Version). Select [Hold Print Jobs], and then press the selection key beneath [Job List]. Select the file you want to print, and then press the selection key beneath [Print]. Press the selection key beneath [Print].
Page 73: Web Image Monitor
3. Web Image Monitor Using Web Image Monitor Web Image Monitor is a screen to confirm the machine status and settings on the computer. When the machine and a computer can be connected to a network, you can access to Web Image Monitor by entering the IP address of the machine on the address bar of the Web browser.
Page 74: What You Can Do On The Web Image Monitor
3. Web Image Monitor Recommended Web Browser Windows OS X/macOS Internet Explorer 11 or later Safari 3.0 or later Firefox 10, 15 or later Firefox 10, 15 or later Google Chrome version 19 or later Google Chrome version 19 or later Microsoft Edge 20 or later •...
Page 75: Web Image Monitor Screen
Using Web Image Monitor Function Not logged in User Administrator Machine settings Machine setting change Job list Job history Access to Address Book Network settings Network settings change Cancel printing Security settings : Available -: Not available *1 Depending on the Administrator settings Web Image Monitor Screen EBS268 1.
Page 76: Specifying Web Image Monitor Help
3. Web Image Monitor 2. Header An icon to link to the Login screen is placed at the top right on the screen. The Help, Version Information, and Keyword Search buttons are also displayed. 3. Refresh/Help (Refresh): Update the information in the work area. (Help): View or download Help file contents.
Page 77 Using Web Image Monitor Enter the path to the Help file stored in the Web server in "URL" under "Set Help URL Target". For example, when URL of the Help File is "http://a.b.c.d/HELP/JA/index.html", enter "http:// a.b.c.d/HELP/". Click [OK]. After completing the procedure, log out and finish Web Image Monitor.
Page 78 3. Web Image Monitor...
Page 79: Adding Paper And Toner
4. Adding Paper and Toner Loading Paper into the Paper Tray The method of loading paper varies for each tray type. • When replacing paper or removing jammed paper, make sure not to trap or injure your fingers. Bypass Tray Tray 1 Tray 2 Tray 3...
Page 80 4. Adding Paper and Toner EAT333 • Tray 2-5 EAT334 Load paper into every tray in the same way. In the following example procedure, Tray 1 is used. Pull the tray carefully until it stops, lift the front side of the tray, and then pull it out of the machine.
Page 81 Loading Paper into the Paper Tray Place the tray on a flat surface. Squeeze the clip on the side fence and slide it to match the paper size. EAT325 Squeeze the end fence and slide it inward to match the standard size. EAT326 When loading paper that is larger than A4 or 8 ×...
Page 82 4. Adding Paper and Toner EAT328 Load the new paper stack print side down. Make sure paper is not stacked higher than the upper limit (upper line) marked inside the tray. EAT073 Adjust the paper guides to close any gaps. Do not move paper loaded in the tray more than a few millimeters.
Page 83: Loading Paper Into The Bypass Tray
Loading Paper into the Paper Tray Adjust the paper size dial to match the size and feed direction of paper in the paper tray. EAT061 Lift the front side of the tray, and then slide it into the machine carefully until it stops. EAT062 To avoid paper jams, make sure the tray is securely inserted.
Page 84 4. Adding Paper and Toner Open the bypass tray. EBS246 Pull the extender out when loading A4 , 8 × 11 or larger paper. EBS247 Load paper face up until it stops, and then adjust both sides of the paper guide to match the paper width.
Page 85: Specifying Regular Sizes Using The Control Panel
Loading Paper into the Paper Tray • page 92 "Envelope Orientation and Recommended Status" Specifying Regular Sizes Using the Control Panel Press the [Menu] key. EBS175 Select [Paper Input], and then press the [OK] key. Select [Paper Size: (tray name)], and then press the [OK] key. Select the size of the paper set in the specified tray, and then press the [OK] key.
Page 86: Specifying Paper Type And Thickness Settings
4. Adding Paper and Toner Select [Custom Size], and then press the [OK] key. Enter the horizontal value, and then press the [OK] key. Enter the vertical value, and then press the [OK] key. • If the item you want to select is not displayed on the screen, press the [ ] or [ ] key on the control panel to change the screen.
Page 87: Recommended Paper Sizes And Types
Recommended Paper Sizes and Types Recommended Paper Sizes and Types The recommended paper sizes and types for each tray are as described below. • When performing multiple sheet feeding, fan sheets thoroughly or load sheets one by one from the bypass tray.
Page 88: Paper Feed Unit
4. Adding Paper and Toner Paper Feed Unit Paper type and weight Paper size Paper capacity 64–120 g/m (17 lb. Bond– Select the paper size using the 500 sheets 44 lb. Cover) paper size dial on the Plain Paper 1–Thick Paper 1 tray: A4 , A5 , 8 ×...
Page 89: Bypass Tray
Recommended Paper Sizes and Types Bypass Tray Paper type and weight Paper size Paper capacity 60–220 g/m (16 lb. Bond– Select the paper size: 100 sheets 80 lb. Cover) A4 , A5 , A6 , B5 JIS , Thin Paper–Thick Paper 3 B6 JIS , 8 ×...
Page 90: Notes On Special Paper
4. Adding Paper and Toner Notes on Special Paper Paper Type Note Setting thick paper page 91 "Thick Paper Orientation and Recommended Status" Setting envelopes page 92 "Envelope Orientation and Recommended Status" Setting letterhead paper page 94 "Loading Orientation-fixed Paper or Two-sided Paper"...
Page 91: Unusable Paper
Recommended Paper Sizes and Types Paper Thickness Paper weight Thick Paper 3 171–220 g/m (63–80 lb. Cover) *1 Allowed weights for Trays 1 to 5 and duplex printing are 106 to 120 g/m (28 lb. Bond to 44 lb. Cover) paper.
Page 92: Paper Storage
4. Adding Paper and Toner • Paper with a dusty surface Even supported types of paper may cause paper jams or malfunctions if the paper is not in good condition. If you print onto rough grain paper, the output image might be blurred. Do not use the printed paper again.
Page 93: Thick Paper Orientation And Recommended Status
Thick Paper Orientation and Recommended Status Thick Paper Orientation and Recommended Status When using thick paper of 106–220 g/m (28 lb. Bond–80 lb. Cover), keep in mind the paper orientation or storage environment to prevent misfeeds and loss of image quality. Paper Storage •...
Page 94: Envelope Orientation And Recommended Status
4. Adding Paper and Toner Envelope Orientation and Recommended Status The way to load envelopes varies depending on the shape and orientation of the envelopes. • Do not print on the following envelopes: • Window envelopes • Envelopes with moisture Before setting envelopes •...
Page 95: Using The Printer Function
Envelope Orientation and Recommended Status Using the Printer Function Orientation of Tray 2-5 Bypass Tray Envelopes Side-opening envelopes EAT886 • Flaps: closed EAT885 • Flaps: closed • Bottom side of envelopes: toward the right of the machine • Bottom side of envelopes: toward the right of the machine •...
Page 96: Loading Orientation-Fixed Paper Or Two-Sided Paper
4. Adding Paper and Toner Loading Orientation-fixed Paper or Two-sided Paper To print onto letterhead paper or business letter paper on which logos or patterns are printed, confirm how to set the paper or the settings of this machine so that the document is printed onto the orientation- fixed (top to bottom) or two-sided paper correctly.
Page 97 Loading Orientation-fixed Paper or Two-sided Paper • If a print job is changed partway through printing from one-sided to two-sided printing, one-sided output after the first printing may be printed facing a different direction. To ensure all paper is output facing the same direction, specify different input trays for one-sided and two-sided printing. Note also that two-sided printing must be disabled for the tray specified for one-sided printing.
Page 98: Replacing The Toner
4. Adding Paper and Toner Replacing the Toner Toner is almost depleted when the "Toner is almost empty." message is displayed. Prepare a replacement print cartridge. • Replace the toner after the message prompting replacement is displayed on the control panel. •...
Page 99 Replacing the Toner Hold the print cartridge with one hand as you release the print cartridge lever with another hand. EBS402 Squeeze the clip on the print cartridge and lift it. EBS030 Put the used print cartridge in a plastic bag and seal it so that the toner does not spill out. EAT124...
Page 100 4. Adding Paper and Toner Remove the new print cartridge from the toner kit. EAT125 Shake the new print cartridge at least 10 times to the left and right so that the toner inside it spreads uniformly. EAT048 Insert the new print cartridge into the machine. Press the new print cartridge until it clicks into place.
Page 101: Precautions When Storing Toner
Replacing the Toner EBS040 Lock the lever of the print cartridge. EBS032 Close the front cover. Precautions When Storing Toner • Do not store toner (new or used) or toner containers while toner is inside in a place with an open flame.
Page 102: Precautions When Replacing The Toner
4. Adding Paper and Toner Precautions When Replacing the Toner • Do not dispose of the following items into a fire. Toner will ignite on contact with naked flame and burns can result. • Toner (new or used) • Toner containers while toner is inside •...
Page 103: Disposing Exhausted Toners
Replacing the Toner • If toner (new or used) comes into contact with your skin or clothes and smears them, take the following actions: • If toner comes into contact with your skin, wash the affected area thoroughly with soap and water.
Page 104: Replacing The Waste Toner Bottle
4. Adding Paper and Toner Replacing the Waste Toner Bottle The waste toner bottle needs to be replaced when the "Waste Toner almost full" message is displayed. How to Replace the Waste Toner Bottle Open the left cover. EAT053 Remove the waste toner bottle from the machine. EAT129 Close the bottle cap and put the full waste toner bottle in a plastic bag and seal it so that the toner does not spill out.
Page 105 Replacing the Waste Toner Bottle Remove the new waste toner bottle from the toner kit. EAT131 Open the bottle cap and insert the new waste toner bottle into the machine. Leave the cap open. EAT054 Press the new waste toner bottle until it clicks into place. EAT055...
Page 106: Precautions When Replacing The Waste Toner Bottle
4. Adding Paper and Toner Close the left cover. EAT056 Precautions When Replacing the Waste Toner Bottle • Do not store toner (new or used) or toner containers while toner is inside in a place with an open flame. The toner can ignite and result in burns or fire. •...
Page 107 Replacing the Waste Toner Bottle • Do not leave the following items in a place where children can reach them: • Toner (new or used) • Toner containers while toner is inside • Toner-attached parts • When the following occurs while toner is handled, receive emergency measures first, and then consult a doctor if necessary.
Page 108: Disposing The Used Waste Toner Bottle
4. Adding Paper and Toner Disposing the Used Waste Toner Bottle When disposing the used waste toner bottle, place the bottle in a box or plastic bag while paying attention not to spill any toner powder. (mainly Europe and Asia) If you want to discard your used waste toner bottle, please contact your local sales office.
Page 109: Troubleshooting
5. Troubleshooting Alert Sounds The following table describes various beep patterns that the machine produces to alert users about machine conditions and the meaning of each beep pattern. Beep pattern Meaning Causes A short beep Panel/screen input A control panel key was pressed. accepted.
Page 110: Checking The Indicators, Icons, And Messages On The Control Panel
5. Troubleshooting Checking the Indicators, Icons, and Messages on the Control Panel The machine notifies you of the machine condition or status with the indicator lamps on the control panel, the status icons, and messages. Check the status and resolve the problem accordingly. Message Power indicator Alert indicator...
Page 111: When An Icon Is Displayed With A Message
Checking the Indicators, Icons, and Messages on the Control Panel Flashes when the machine is receiving data from a computer. The Data In indicator is lit if there is data to be printed. When an Icon Is Displayed with a Message When you need to resolve a problem such as a paper jam, an icon is displayed at the beginning of a message.
Page 112: Status Messages
5. Troubleshooting Status Messages Message Status "The cooling fan is active." The machine is cooling its interior. Wait a while, and the machine will resume the print job after the cooling is complete. If you use two-sided printing continuously, the machine's interior heats up, and the machine may temporarily suspend the print job for cooling.
Page 113 Status Messages Message Status "Waiting for print data..." The machine is waiting for the next data to print. Wait a while.
Page 114: Alert Messages That Appear On The Control Panel
5. Troubleshooting Alert Messages that Appear on the Control Panel Message Cause Solution and reference " (A1) Remove misfeed in Paper is jammed. Open the front cover and remove Trays. Opn & cls Frt. Cov." the jammed paper from the paper feed path.
Page 115 Alert Messages that Appear on the Control Panel Message Cause Solution and reference " (Y2) Remove misfeed in Paper is jammed. Open Tray 3 and remove the Tray 3. Opn & cls Frt. Cov." jammed paper. To reset the error, open the front cover and then close it.
Page 116 5. Troubleshooting Message Cause Solution and reference "Cannot connect with DHCP An IP address cannot be obtained Consult your network server.(101/201)" from the DHCP server. administrator. "Cannot print." The machine cannot print the sent Check that the file you want to data.
Page 117 Alert Messages that Appear on the Control Panel Message Cause Solution and reference "Exceeded max. No. of While printing a Sample Print, • Delete unneeded files stored pages." Locked Print, Hold Print, or Stored in the machine. Print file, the maximum page •...
Page 118 5. Troubleshooting Message Cause Solution and reference "Printer Font Error." There are problems with the Turn the machine off, and then machine's font file. turn it on again. If the problem persists, consult your sales or service representative. "Problem with Hard Disk The machine cannot detect the Check that the hard disk installed Please call service."...
Page 119 Alert Messages that Appear on the Control Panel Message Cause Solution and reference "Set the Print Cartridge The print cartridge may have not Turn the machine off, and install correctly." been installed correctly. the print cartridge again. "Set Waste Toner Bottle The waste toner bottle may have Turn the machine off, and install correctly."...
Page 120: Alert Messages That Are Printed On Error Logs And Reports
5. Troubleshooting Alert Messages that Are Printed on Error Logs and Reports This section describes likely causes of and possible solutions for the error messages that are printed on the error logs or reports. Message Cause Solution and reference "84: Error" There is no work area available Select [Font Priority] for for image processing.
Page 121 Alert Messages that Are Printed on Error Logs and Reports Message Cause Solution and reference "Background Numbering Error" The background numbering Check the settings for the function was specified for an background numbering unavailable paper size or for functions on the printer driver. printing on slip sheets.
Page 122 5. Troubleshooting Message Cause Solution and reference "Collate: Page max." The amount of free memory is Reduce the number of pages to insufficient to perform collating. be printed. "Excd Prt Vol Use max count." Printing was canceled because See "Specifying Maximum Print the print maximum number was Volume Use of Each User", User reached.
Page 123 Alert Messages that Are Printed on Error Logs and Reports Message Cause Solution and reference "User auth. already exists." The same account name is Consult your user administrator. already used in the newly selected domain or server in an environment using LDAP Authentication.
Page 124 5. Troubleshooting Message Cause Solution and reference "No response from server." A timeout occurred while the Check the status of the server. machine was connecting to the server for LDAP Authentication or Windows Authentication. "Cannot print." You have no privileges to print Consult the owner of the the PDF file you want to print.
Page 125 Alert Messages that Are Printed on Error Logs and Reports Message Cause Solution and reference "Function use denied." The print job was cancelled Enter the user name or user because of one of the following: code with privileges to print, or enter the correct password for •...
Page 126: When Paper Is Jammed
5. Troubleshooting When Paper Is Jammed An error message appears if a paper misfeed occurs. The error message indicates where the misfeed occurs. Check the location and remove the paper. • There are highly-heated parts inside the machine. When removing misfed paper, do not touch areas other than those specified in this manual.
Page 127: Paper Misfeed Message (A2)
When Paper Is Jammed Pull out the jammed paper carefully. EBS503 Close the paper tray carefully until it stops. EBS504 Paper Misfeed Message (A2) The paper misfeed message " (A2)" appears when a paper misfeed occurs in the bypass tray. Remove paper loaded in the bypass tray.
Page 128: Paper Misfeed Message (B)
5. Troubleshooting Pull out the jammed paper carefully. EBS506 Paper Misfeed Message (B) The paper misfeed message " (B)" appears when a paper misfeed occurs in the internal paper feed path. Open the top cover, and then open the front cover. EBS403 Hold the clip on the print cartridge to lift it.
Page 129: Paper Misfeed Message (C)
When Paper Is Jammed Pull out the print cartridge. EBS508 Pull out the jammed paper carefully. EBS509 Squeeze the clip on the print cartridge, and then insert it into the printer until it stops. EBS510 Close the front cover, and then close the top cover. Paper Misfeed Message (C) The paper misfeed message "...
Page 130 5. Troubleshooting Remove the jammed paper from the standard tray carefully. EBS511 Open the rear cover. EBS512 Pull out the jammed paper carefully. EBS513...
Page 131: Paper Misfeed Message (Y1) To (Y4)
When Paper Is Jammed If you cannot see the jammed paper or remove it, open the "C" lever and remove the jammed paper. EBS514 EBS515 Close the rear cover. EBS516 Paper Misfeed Message (Y1) to (Y4) The following messages are displayed according to the tray where the paper is jammed: •...
Page 132 5. Troubleshooting • " (Y4)": Tray 5 The procedure for removing jammed paper is the same for all trays. In the following procedure, a paper jam that occurs in Tray 2 (with the (Y1) message displayed) is explained as an example. Pull out the paper tray until it stops.
Page 133: Paper Misfeed Message (Z)
When Paper Is Jammed Paper Misfeed Message (Z) The paper misfeed message " (Z)" appears when a paper misfeed occurs inside the duplex unit. Pull out the paper tray carefully until it stops, lift the front side of the tray, and then remove the tray.
Page 134 5. Troubleshooting Pull out the jammed paper carefully, and then return "Z" lever to its original position. EBS518 EBS519...
Page 135: If Paper Jams Occur Frequently
When Paper Is Jammed Lift the front side of the tray, and then slide it into the machine carefully until it stops. EAT062 If Paper Jams Occur Frequently Check that the paper is loaded properly and the settings in [Tray Paper Settings] are specified correctly. Paper condition Items to check Solution if applicable...
Page 136 5. Troubleshooting Items to check Solution if applicable Is the paper dry and not • Load paper that has been stored in a dry environment. moist? • Store paper in an environment where the humidity is below 70 %. Once the packaging material containing the paper has been opened, place the paper in a plastic bag to keep it dry.
Page 137 When Paper Is Jammed Items to check Solution if applicable Is the bypass tray used • Set the machine in a location where the bypass tray and the correctly? loaded paper do not come in contact with the wall. • Adjust the paper guides on the left and right sides of the tray to match the paper size.
Page 138 5. Troubleshooting...
Page 139: Specifications For The Machine
6. Specifications for the Machine Model-Specific Information This section explains how you can identify the region your machine belongs to. There is a label on the rear of the machine, located in the position shown below. The label contains details that identify the region your machine belongs to. Read the label. EBS611 The following information is region-specific.
Page 140: List Of Specifications
6. Specifications for the Machine List of Specifications • We have licenses from the authors to use their software including open sources. Refer to the files in the Licenses folder included in the supplied CD-ROM for statements requested from the authors. •...
Page 141 List of Specifications Item Specifications Paper capacity (80 g/m page 85 "Recommended Paper Sizes and Types" 20 lb. Bond) Power requirements (mainly Europe and Asia) 220–240 V, 6 A, 50/60 Hz (mainly North America) 120–127 V, 11 A, 60 Hz Power consumption (Main •...
Page 142 6. Specifications for the Machine Item Specifications Power consumption Maximum: 1400 W or less (Complete system) • The complete system of the P 800/P 801 consists of the main unit, (mainly North four 500-sheet paper feed units, the wireless LAN board, and hard America) disk.
Page 143: Specifications For Printer
List of Specifications Item Specifications Noise emission (Sound • P 800 pressure level: Main unit Stand-by: 20.7 dB (A) only) Printing: 58.1 dB (A) • P 801 Stand-by: 20.6 dB (A) Printing: 60.0 dB (A) Noise emission (Sound • P 800 pressure level: Complete Stand-by: 20.5 dB (A) system)
Page 144 6. Specifications for the Machine Item Specifications Printing speed • P 800 • A4 , 55 sheets/minute • 8 × 11 , 57 sheets/minute • P 801 • A4 , 60 sheets/minute • 8 × 11 , 62 sheets/minute (A4 , 8 ×...
Page 145: Specifications For Paper Feed Unit
List of Specifications Item Specifications Operating system • Windows 7/8.1/10 • Windows Server 2008/2008 R2/2012/2012 R2/2016/2019 • OS X 10.11 or later Fonts • PostScript 3 Emulation, PCL 5e/6: 93 fonts • PDF: 136 fonts, PDF Emulation: 93 fonts • Genuine Adobe PostScript 3: 136 fonts •...
Page 146: Specifications For Ieee 1284 Interface Board
6. Specifications for the Machine Item Specifications Weight Approx. 4 kg (8.9 lb.) Specifications for IEEE 1284 Interface Board Item Specifications Transmission spec IEEE 1284 Required cable Standard IEEE 1284 compliant Micro Centronics 36 pin cable Specifications for Wireless LAN Board •...
Page 147: Specifications For Device Server Option
List of Specifications • The maximum transmission rate in the ad-hoc mode is 11 Mbps for IEEE 802.11b. The Ad-hoc communication is not supported in an IEEE 802.11g/n environment. • Channels other than 1–11 and 36–52 cannot be used because of the specifications and the configuration of the access point.
Page 148: Printable Area And Margin
6. Specifications for the Machine Printable Area and Margin 4.0 ± 2.5 mm (0.16 ± 0.10 inches) Print area Print area Approx. 4.0 mm (0.16 inches) Approx. 4.0 mm (0.16 inches) 4.0 ± 2.5 mm (0.16 ± 0.10 inches) EAT900 •...
Page 149: Machine Options
Machine Options Machine Options Guide to Functions of the Machine’s External Options EBS612 (1) Options Mounted on the Machine’s Bottom EAT883 Option Description Paper Feed Unit Paper is loaded here. You can load up to 500 sheets of paper. Caster Table for To use the paper feed unit, attach the caster table.
Page 150 6. Specifications for the Machine • XPS card Allows you to directly output XPS files. • Device server option Allows you to add an Ethernet port to the printer. Allows you to print using the printer function via a network other than that connected to the machine. •...
Page 151: Functions Requiring Optional Configurations
Functions Requiring Optional Configurations Functions Requiring Optional Configurations When options are installed, the functions and interface of this machine can be expanded. • The options that can be installed differ depending on the models. page 147 "Machine Options" Printer Function Function/Reference Option Spool Printing...
Page 152 6. Specifications for the Machine...
Page 153: Legal And Contact Information
7. Legal and Contact Information Environmental Regulations ENERGY STAR Program (mainly North America) ® ENERGY STAR Program Requirements for Imaging Equipment ® This company is a participant in the ENERGY STAR Program. This machine is compliant with the regulations specified by the ®...
Page 154: User Information On Electrical And Electronic Equipment (Mainly Europe)
7. Legal and Contact Information Power Power Time to Time to Model Consumption Consumption Recover from Duplex Recover from Name in Sleep in Low Power Low Power Function Sleep Mode Mode Mode Mode P 800 0.43 W 35.83 W 25 seconds 9 seconds Standard P 801...
Page 155: Environmental Advice For Users (Mainly Europe)
Environmental Regulations All Other Users If you wish to discard this product, please contact your local authorities, the shop where you bought this product, your local dealer or sales/service representatives. For Turkey only Note for the Battery and/or Accumulator Symbol (For EU countries only) (mainly Europe) In accordance with the Battery Directive 2006/66/EC Article 20 Information for end-users Annex II, the above symbol is printed on batteries and accumulators.
Page 156 For details about the return program, please refer to the Web page below or consult your service person. https://www.ricoh-return.com/ Energy efficiency The amount of electricity a machine consumes depends as much on its specifications as it does on the way you use it.
Page 157: Trademarks (User Guide)
The Bluetooth word mark and logos are registered trademarks owned by Bluetooth SIG, Inc. and any use of such marks by Ricoh Company, Ltd. is under license. Firefox is registered trademarks of the Mozilla Foundation. Dropbox is a registered trademark or trademark of Dropbox, Inc.
Page 158 7. Legal and Contact Information ® ® Microsoft Windows ® ® Microsoft Windows 8.1 Pro ® ® Microsoft Windows 8.1 Enterprise • The product names of Windows 10 are as follows: ® ® Microsoft Windows 10 Home Premium ® ® Microsoft Windows 10 Pro...
Page 159 Trademarks (User Guide) ® ® Wi-Fi and Wi-Fi Direct are registered trademarks of Wi-Fi Alliance. Other product names used herein are for identification purposes only and might be trademarks of their respective companies. We disclaim any and all rights to those marks. Microsoft product screen shots reprinted with permission from Microsoft Corporation.
Page 160 MEMO...
Page 161 MEMO...
Page 162 MEMO M0CH-7024...
Page 164 M0CH-7024...

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P801

Ricoh P800 User Manual

1 Getting Started

2 Print

3 Web Image Monitor

4 Adding Paper and Toner

5 Troubleshooting

6 Specifications for the Machine

7 Legal and Contact Information

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