Related Manuals for HP Chromebook 15 Series
Summary of Contents for HP Chromebook 15 Series
- Page 1 Maintenance and Service Guide HP Chromebook 15 IMPORTANT! This document is intended for HP authorized service providers only.
- Page 2 HP Inc. under license. bound by the terms of the HP End User License To access the latest user guides, go to SDHC, SDXC, and microSD are trademarks or Agreement (EULA).
- Page 3 Safety warning notice CAUTION: To reduce the possibility of heat-related injuries or of overheating the device, do not place the device directly on your lap or obstruct the device air vents. Use the device only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow.
- Page 4 Safety warning notice...
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Page 5: Table Of Contents
Table of contents 1 Product description ............................1 2 Getting to know your computer ........................3 Right side ................................3 Left side ................................. 4 Display ..................................6 Touchpad ................................7 Button and speakers .............................. 8 Bottom ................................... 9 Special keys ................................. 10 Labels ................................... - Page 6 Battery ............................... 25 WLAN module ............................ 26 USB board ............................28 Fan ..............................30 Heat sink ............................31 Touchpad ............................33 System board ............................ 34 Speakers ............................37 Display assembly ..........................38 Keyboard/top cover ........................... 48 6 Specifications .............................. 49 7 Power cord set requirements ........................
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Page 7: Product Description
Table 1-1 Product components and their descriptions Category Description Product Name HP Chromebook 15 Model number: 15-de0xxx CTO Model: 15t-de000 Processor Intel® Core™ i5-8250U 1.60 GHz (turbo up to 3.40 GHz), quad core processor, 6 MB SmartCache, 15 W Intel Core i3-8130U 2.20 GHz (turbo up to 3.40 GHz), dual core processor, 4 MB SmartCache, 15 W Intel Pentium™... - Page 8 Table 1-1 Product components and their descriptions (continued) Category Description USB 3.1 Gen 1 Type-A port Media card reader microSD™/SDHC™/SDXC™ up to UHS-104 Push-push insertion/removal Keyboard Island style keyboard, textured, backlit, with touchpad and numeric keypad Security H1 Secure Microcontroller Nano security lock Power requirements Battery...
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Page 9: Getting To Know Your Computer
Getting to know your computer Right side Table 2-1 Right-side components and their descriptions Component Description USB SuperSpeed port Connects a USB device, such as a cell phone, camera, activity tracker, or smartwatch, and provides high-speed data transfer. AC adapter and battery light White: The computer is on, the AC adapter is ●... -
Page 10: Left Side
For additional safety information, see the Regulatory, Safety, and Environmental Notices. To access this guide: Go to http://www.hp.com/support, and follow the ● instructions to find your product. Then select User Guides. Chapter 2 Getting to know your computer... - Page 11 Table 2-2 Left-side components and their descriptions (continued) Component Description NOTE: When a device is connected to the jack, the computer speakers are disabled. microSD™ memory card reader Reads optional memory cards that enable you to store, manage, share, or access information. To insert a card: Hold the card label-side up, with connectors facing the computer.
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Page 12: Display
For wireless regulatory notices, see the section of the Regulatory, Safety, and Environmental Notices that applies to your country or region. To access this guide, go to http://www.hp.com/support, and follow the instructions to find your product. Then select User Guides. Chapter 2 Getting to know your computer... -
Page 13: Touchpad
Touchpad Table 2-4 Touchpad component and description Component Description Touchpad zone Reads your finger gestures to move the pointer or activate items on the screen. Touchpad... -
Page 14: Button And Speakers
Button and speakers Table 2-5 Button and speakers and their descriptions Component Description Speakers (2) Produce sound. Power button ● When the computer is off, press the button to turn on the computer. ● When the computer is in the Sleep state, press the button briefly to exit Sleep. -
Page 15: Bottom
Bottom Table 2-6 Bottom components and their descriptions Component Description Vent Enables airflow to cool internal components. NOTE: The computer fan starts up automatically to cool internal components and prevent overheating. It is normal for the internal fan to cycle on and off during routine operation. Bottom... -
Page 16: Special Keys
Special keys Table 2-7 Special keys and their descriptions Component Description Activates certain computer functions when pressed in combination with other keys, such as or Shift. Action keys Execute frequently used system functions. Integrated numeric keypad A separate keypad to the right of the alphabet keyboard. The keypad can be used like an external numeric keypad. -
Page 17: Labels
Labels The labels affixed to the computer provide information you may need when you troubleshoot system problems or travel internationally with the computer. Labels may be in paper form or imprinted on the product. IMPORTANT: Check the following locations for the labels described in this section: the bottom of the computer, inside the battery bay, under the service door, on the back of the display, or on the bottom of a tablet kickstand. -
Page 18: Illustrated Parts Catalog
Illustrated parts catalog NOTE: HP continually improves and changes product parts. For complete and current information on supported parts for your computer, go to http://partsurfer.hp.com, select your country or region, and then follow the on-screen instructions. Computer components Chapter 3 Illustrated parts catalog... - Page 19 Table 3-1 Computer major components and their descriptions Item Component Spare part number 15.6 inch display assembly The display assembly is spared at the subcomponent level only. For more display assembly spare part information, see Display assembly subcomponents on page Keyboard/top cover (includes keyboard cable): NOTE: For a detailed list of keyboard country codes, see...
- Page 20 Table 3-1 Computer major components and their descriptions (continued) Item Component Spare part number (15) Bottom cover: For use on cloud blue models L54802-001 For use on mineral silver models L54803-001 (16) Rubber Foot Kit (includes front and rear feet): For use on cloud blue models L54801-001 For use on mineral silver models...
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Page 21: Display Assembly Subcomponents
Display assembly subcomponents Table 3-2 Display components and their descriptions Item Component Spare part number Display bezel L54824-001 Hinge cover L54832-001 Webcam/microphone module (includes double-sided adhesive) L54830-001 Display panel: 220 nit displays L54852-001 Display assembly subcomponents... -
Page 22: Miscellaneous Parts
Table 3-2 Display components and their descriptions (continued) Item Component Spare part number 250 nit displays L54853-001 Webcam transfer board L54828-001 Display hinges (includes left and right hinges) L54823-001 Webcam transfer board cable For use in touch models L54827-001 For use in non-touch models L54829-001 Display panel cable For use only on computer models equipped with a touch display assembly... -
Page 23: Removal And Replacement Procedures Preliminary Requirements
Removal and replacement procedures preliminary requirements Tools required You will need the following tools to complete the removal and replacement procedures: Non-marking, non-conductive pry tool ● Magnetic Phillips P1 screwdriver ● Service considerations The following sections include some of the considerations that you must keep in mind during disassembly and assembly procedures. -
Page 24: Drive Handling
Drive handling IMPORTANT: Drives are fragile components that must be handled with care. To prevent damage to the computer, damage to a drive, or loss of information, observe these precautions: Before removing or inserting a hard drive, shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. -
Page 25: Generating Static Electricity
IMPORTANT: To prevent damage to the device when you are removing or installing internal components, observe these precautions: Keep components in their electrostatic-safe containers until you are ready to install them. Before touching an electronic component, discharge static electricity by using the guidelines described in this section. -
Page 26: Personal Grounding Methods And Equipment
Avoid contact with pins, leads, or circuitry. ● ● Place reusable electrostatic-sensitive parts from assemblies in protective packaging or conductive foam. Personal grounding methods and equipment Use the following equipment to prevent static electricity damage to electronic components: Wrist straps are flexible straps with a maximum of one-megohm ± 10% resistance in the ground cords. ●... -
Page 27: Packaging And Transporting Guidelines
Field service kits ● ● Static awareness labels ● Wrist straps and footwear straps providing one-megohm +/- 10% resistance ● Material handling packages ● Conductive plastic bags ● Conductive plastic tubes ● Conductive tote boxes Opaque shielding bags ● Transparent metallized shielding bags ●... -
Page 28: Removal And Replacement Procedures For Authorized Service Provider Parts
NOTE: HP continually improves and changes product parts. For complete and current information on supported parts for your computer, go to http://partsurfer.hp.com, select your country or region, and then follow the on-screen instructions. There are as many as 45 screws that must be removed, replaced, and/or loosened when servicing the parts described in this chapter. -
Page 29: Bottom Cover
Bottom cover Table 5-1 Bottom cover, Rubber Foot Kit, and Miscellaneous Kit descriptions and part numbers Description Spare part number Bottom cover for use in cloud blue models L54802-001 Bottom cover for use in mineral silver models L54803-001 Rubber Foot Kit for use on cloud blue models L54801-001 Rubber Foot Kit for use on mineral silver models L54833-001... - Page 30 Rotate the cover off the computer (5). Reverse this procedure to install the bottom cover and rubber feet. Chapter 5 Removal and replacement procedures for authorized service provider parts...
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Page 31: Battery
Battery Table 5-2 Battery description and part number Description Spare part number Battery (3-cell, 60 Whr) L29959-005 Before removing the battery, follow these steps: Prepare the computer for disassembly (Preparation for disassembly on page 22). Remove the bottom cover (see Bottom cover on page 23). -
Page 32: Wlan Module
WLAN module Table 5-3 WLAN module description and part number Description Spare part number Intel Dual Band Wireless-AC 7265 802.11ac 2 × 2 Wi-Fi + Bluetooth 4.2 WLAN module (non-vPro) 901229-855 CAUTION: To prevent an unresponsive system, replace the wireless module only with a wireless module authorized for use in the computer by the governmental agency that regulates wireless devices in your country or region. - Page 33 NOTE: If the wireless antenna cables are not connected to the WLAN module terminal, the protective sleeves should be installed on the antenna connectors, as shown in the following illustration. Reverse this procedure to install the WLAN module. Component replacement procedures...
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Page 34: Usb Board
USB board Table 5-4 USB board and cables descriptions and part numbers Description Spare part number USB board L54804-001 USB board cable (30 pin) L54805-001 USB board cable (40 pin) L54806-001 Before removing the USB board, follow these steps: Prepare the computer for disassembly (Preparation for disassembly on page 22). - Page 35 Remove the USB board (3). Reverse this procedure to install the USB board. Component replacement procedures...
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Page 36: Fan
Table 5-5 Fan description and part number Description Spare part number L54807-001 Before removing the fan, follow these steps: Prepare the computer for disassembly (Preparation for disassembly on page 22). Remove the bottom cover (see Bottom cover on page 23). Disconnect the battery cable from the system board (see Battery on page 25). -
Page 37: Heat Sink
Heat sink Table 5-6 Heat sink description and part number Description Spare part number Heat sink (includes replacement thermal material) L54808-001 Before removing the heat sink, follow these steps: Prepare the computer for disassembly (Preparation for disassembly on page 22). Remove the bottom cover (see Bottom cover on page 23). - Page 38 Reverse this procedure to install the heat sink. Chapter 5 Removal and replacement procedures for authorized service provider parts...
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Page 39: Touchpad
Touchpad NOTE: The touchpad spare part kit does not include the touchpad cable. The touchpad cable is included in the Cable Kit, spare part number L14906-001, and includes double-sided adhesive. Table 5-7 Touchpad and cable descriptions and part numbers Description Spare part number Touchpad for use in cloud blue models L54818-001... -
Page 40: System Board
System board NOTE: All system board spare part kits include a processor, system memory, eMMC storage, the Google Chrome operating system, and replacement thermal material. Table 5-8 System board descriptions and part numbers Description Spare part number System board equipped with an Intel Core i5-8250U processor, 8 GB of system memory, and 128 GB of L57307-001 eMMC storage System board equipped with an Intel Core i3-8130U processor, 8 GB of system memory, and 128 GB of... - Page 41 Remove the Phillips M2.0 × 4.0 screw (1) that secures the USB bracket to the system board. Remove the two Phillips M2.0 × 3.0 screws (2) that secure the system board to the computer. Lift and position the system board upside down to access the USB board cable connector underneath (3).
- Page 42 Remove the system board from the computer (3). Reverse this procedure to install the system board. Chapter 5 Removal and replacement procedures for authorized service provider parts...
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Page 43: Speakers
Speakers Table 5-9 Speaker description and part number Description Spare part number Speakers L54820-001 Before removing the speakers, follow these steps: Prepare the computer for disassembly (Preparation for disassembly on page 22). Remove the bottom cover (see Bottom cover on page 23). -
Page 44: Display Assembly
Display assembly NOTE: The display assembly is spared at the subcomponent level. For display assembly spare part information, see the individual removal subsections. Before removing the display assembly, follow these steps: Prepare the computer for disassembly (Preparation for disassembly on page 22). - Page 45 Separate the display from the computer (3). If it is necessary to replace the display hinge cover and bezel or any of the display assembly subcomponents: While using both hands to squeeze the cover, and rotate the cover (1), and then lift it away from the display (2).
- Page 46 Remove the display bezel (5). The display bezel is available using spare part number L54824-001. If it is necessary to replace the webcam module: Lift evenly on both sides of the webcam to detach the it from the display back cover (1). (The webcam module is attached to the display back cover with double-sided adhesive.) Disconnect the cable (2) from the webcam module.
- Page 47 If it is necessary to replace the webcam transfer board: Disconnect the cable (that routes to the webcam module) from the ZIF connector on the webcam transfer board (1). Disconnect the cable (that routes to the system board module) from the connector on the webcam transfer board (2).
- Page 48 If it is necessary to replace the display panel: Use a tweezer to grasp the tape that routes behind both the left and right sides of the display panel (1). Pull the tape out from behind the left and right sides of the panel (2). NOTE: You have to pull on the tape multiple times before it is completely removed.
- Page 49 Lift the edge of the display panel and swing it over until it rests upside down next to the display back cover (3). Display panel tape is available in the Miscellaneous Parts Kit using spare part number L54819-001. Release the adhesive support strip (1) and lift the connector release latch (2) that secures the display panel cable connector to the display panel.
- Page 50 Remove the display panel (5). The display panel is available using spare part number L54852-001 for 220 nit panels and L54853-001 for 250 nit panels. If it is necessary to replace the display hinges: Remove the four Phillips M2.5 × 2.5 screws (1) from the bottom of each hinge. Remove the Phillips M2.0 ×...
- Page 51 Remove the display hinges from the display back cover (3). The display hinges are available using spare part number L54823-001. If it is necessary to replace the display panel cable: Remove the cable from the hinge (1). Component replacement procedures...
- Page 52 Remove the cable from the clips and routing path along the bottom of the back cover (2), and then remove the cable from the back cover (3). The display cable is available using spare part number L54825-001 on models with a touch display and L54826-001 on models with a non-touch display.
- Page 53 Remove the antenna cables from the clips on the sides and bottom of the display back cover (2), and then remove the antennas and cables from the display back cover (3). The wireless antennas are available using spare part number L54831-001. Reverse this procedure to reassemble and install the display assembly.
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Page 54: Keyboard/Top Cover
Keyboard/top cover The top cover with keyboard remains after removing all other spared parts from the computer. In this section, the first table provides the main spare part number for the keyboards. The second table provides the country codes. Table 5-10 Keyboard/top cover description and part number Description Spare part number... -
Page 55: Specifications
Specifications Table 6-1 Computer specifications Metric U.S. Dimensions Depth 246.0 mm 9.69 in Width 358.4 mm 14.11 in Height 17.9 mm 0.70 in Weight 1810 g 3.99 lbs Temperature Operating 5°C to 35°C 41°F to 95°F Nonoperating ‑20°C to 60°C ‑4°F to 140°F Relative humidity (noncondensing) Operating... -
Page 56: Power Cord Set Requirements
Power cord set requirements The wide-range input feature of the computer permits it to operate from any line voltage from 100 to 120 volts AC, or from 220 to 240 volts AC. The 3-conductor power cord set included with the computer meets the requirements for use in the country or region where the equipment is purchased. - Page 57 Table 7-1 Power cord requirements for specific countries and regions (continued) Country/region Accredited agency Applicable note number South Korea Sweden CEMKO Switzerland Taiwan BSMI The United Kingdom The United States The flexible cord must be Type HO5VV-F, 3-conductor, 1.0-mm² conductor size. Power cord set fittings (appliance coupler and wall plug) must bear the certification mark of the agency responsible for evaluation in the country or region where it will be used.
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Page 58: Recycling
Follow the local laws and regulations in your area for battery disposal. HP encourages customers to recycle used electronic hardware, HP original print cartridges, and rechargeable batteries. For more information about recycling programs, see the HP Web site at http://www.hp.com/recycle. -
Page 59: Index
Index internal microphone, identifying 6 AC adapter light 3, 4 display assembly action keys removal 38 jacks identifying 10 spare part numbers 38 audio-in (microphone) 4 antenna display cable audio-out (headphone) 4 removal 46 removal 45 audio, product description 1 display panel audio-in (microphone) jack, product description 1... - Page 60 service labels, locating 11 WLAN antennas, identifying 6 operating system, product serviceability, product description 2 WLAN device 11 description 2 slots WLAN label 11 nano security cable 4 WLAN module speaker, identifying 8 removal 26 packaging guidelines 21 speakers spare part number 26 ports removal 37 workstation guidelines 18...