Ricoh P 502 User Manual
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Ricoh P 502 User Manual

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User Guide
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Getting Started
Print
Web Image Monitor
Adding Paper and Toner
Troubleshooting
Information for This Machine
For information not found in this manual,
see the online manuals available on our
web site (https://www.ricoh.com/).
For safe and correct use, be sure to read Safety Information before
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Summary of Contents for Ricoh P 502

  • Page 1 Adding Paper and Toner Troubleshooting Information for This Machine For information not found in this manual, see the online manuals available on our web site (https://www.ricoh.com/). For safe and correct use, be sure to read Safety Information before using the machine.

  • Page 3: Table Of Contents

    TABLE OF CONTENTS How to Read This Manuals..........................4 Symbols Used in This Manuals........................4 1. Getting Started Model-Specific Information..........................5 Guide to Names and Functions of Components....................6 Guide to Components............................6 Connecting and Setting the Network......................11 Setting Wired LAN............................11 Setting Wireless LAN...........................13 Connecting the USB Interface.........................
  • Page 4 2. Print Installing the Printer Driver for Network Connection (Windows)..............53 Installing the PCL 6 Printer Driver from the CD-ROM................53 Installing the Printer Driver for USB Connection (Windows)................ 57 Installing the Printer Driver from the CD-ROM..................57 Displaying the Printer Driver Properties......................60 Standard Printing..............................61 When Using the PCL 6 Printer Driver......................61 Printing on Both Sides of Sheets........................
  • Page 5 Cautions in Removing Jammed Paper......................108 Removing Jammed Paper..........................112 Paper Misfeed Message (A1)........................112 Paper Misfeed Message (A2)........................114 Paper Misfeed Message (B)........................117 Paper Misfeed Message (C)........................120 Paper Misfeed Message (Y1) to (Y3)......................123 Paper Misfeed Message (Z1)........................125 6. Information for This Machine ENERGY STAR Program..........................129 Energy Saving Functions..........................

  • Page 6: How To Read This Manuals

    How to Read This Manuals Symbols Used in This Manuals This manual uses the following symbols: Indicates points to pay attention to when using functions. This symbol indicates points that may result in the product or service becoming unusable or result in the loss of data if the instructions are not obeyed. Be sure to read these explanations.

  • Page 7: Getting Started

    1. Getting Started This chapter describes how to start using this machine. Model-Specific Information This section explains how you can identify the region your machine belongs to. There is a label on the rear of the machine, located in the position shown below. The label contains details that identify the region your machine belongs to.

  • Page 8: Guide To Names And Functions Of Components

    1. Getting Started Guide to Names and Functions of Components Guide to Components • Do not obstruct the machine's vents. Doing so risks fire caused by overheated internal components. Front and right view DYR151 1. Stop fence Open this fence to prevent paper from falling off. 2.
  • Page 9 Guide to Names and Functions of Components 5. Memory cover Open to install a hard disk. 6. Front cover open button Push this button to open the front cover. 7. Lower paper trays Load paper here. For details, see page 24 "Guide to Functions of the Machine's External Options". 8.
  • Page 10 1. Getting Started Rear and left view DYR156 1. Vents Prevent overheating. 2. Power connector Connect the power cord to the machine. Insert the other end into an electrical outlet. 3. Rear cover Open to access the inside of the machine and remove jammed paper. Open here to replace the fusing unit.
  • Page 11 Guide to Names and Functions of Components Interior: Front view DYR153 1. Print cartridge To remove jammed paper, pull out the Print cartridge and drum unit as a single unit. Messages appear on the screen when the print cartridge needs to be replaced, or a new cartridge needs to be prepared.
  • Page 12 1. Getting Started Interior: Rear view DYR154 1. Fusing unit Pull out the fusing unit and remove jammed paper. Messages appear on the screen when the fusing unit needs to be replaced, or a new fusing unit needs to be prepared.

  • Page 13: Connecting And Setting The Network

    Connecting and Setting the Network Connecting and Setting the Network Setting Wired LAN Connecting Ethernet Interface This section describes how to connect an Ethernet interface cable to the Ethernet port. If you use an Ethernet interface cable that supports 1000BASE-T, set [Ethernet Speed] to [Auto Select: Enable 1Gbps] in [Network] in [Host Interface].
  • Page 14 1. Getting Started Turn on the main power switch of the machine. DRS703 1. Indicator (orange) When 100BASE-TX is operating, the LED is lit orange. 2. Indicator (green) When 10BASE-T is operating, the LED is lit green. 3. Indicators (both orange and green) When 1000BASE-T is operating, both LEDs are lit.

  • Page 15: Setting Wireless Lan

    Connecting and Setting the Network Press the [ ] or [ ] key to select [Host Interface], and then press the [OK] key. Press the [ ] or [ ] key to select [Network], and then press the [OK] key. Press the [ ] or [ ] key to select [Machine IPv4 Address], and then press the [OK] key.
  • Page 16 1. Getting Started How to select the mode Which wireless LAN environment are you using? A wireless LAN A wireless LAN router router is being used. is not being used. Do you know how to specify the SSID* or the password for connecting your device to a network? Wireless Direct Infrastructure...
  • Page 17 Connecting and Setting the Network Mode Description In Wireless Direct Mode, you can connect the machine and a device without using a wireless LAN router. Wireless Direct Mode There are two types of connection methods in • Wireless Direct Group Owner Mode Wireless Direct mode.
  • Page 18 1. Getting Started Connecting in Ad hoc Mode In Ad hoc mode, you can specify an SSID to the machine, and connect your computer directly to the machine via a wireless LAN. • The Wireless LAN interface board must be installed to use Ad hoc mode. Press the [Menu] key.
  • Page 19 Connecting and Setting the Network Press the [ ] or [ ] key to select [WEP], and then press the [OK] key. The settings are complete. You can connect the device in Ad hoc mode by specifying the SSID, channel, and security method that are specified for the machine.
  • Page 20 1. Getting Started Press the [ ] or [ ] key to select the security method that is specified for the access point you want to connect to. Press the selection key beneath [Enter]. Select [WEP] or [WPA2], and then press the selection key beneath [Details] to enter your password.
  • Page 21 Connecting and Setting the Network Press the selection key beneath [Subnet M], and then enter the subnet mask. Press the [OK] key. Press the selection key beneath [Gateway], and then enter the gateway. Press the [OK] key. Confirm the [Specify] is selected, and then press the [OK] key. Press the [Escape] key.
  • Page 22 1. Getting Started Press the [ ], [ ], [ ] or [ ] key to select a character, and then press the [OK] key to enter the device name. Press the selection key beneath [Accept] when you finish entering the device name. Press the [ ] or [ ] key to select [Connection Password], and then press the [OK] key.
  • Page 23 Connecting and Setting the Network Press the [ ] or [ ] key to select [LAN Type], and then press the [OK] key. Press the [ ] or [ ] key to select [Wireless LAN], and then press the [OK] key. Press the [Escape] key.

  • Page 24: Connecting The Usb Interface

    1. Getting Started Connecting the USB Interface Connecting to the USB (Type B) Interface This section describes how to connect a USB 2.0 (Type B) interface cable to the USB 2.0 port on the machine. This machine does not come with a USB interface cable. Make sure you purchase the appropriate cable for the machine (connector shape) and your computer.
  • Page 25 Connecting the USB Interface Connect one end of the USB interface device to the machine's USB host interface. If you are using a USB interface cable, connect the other end of it to a device such as card authentication one. DYR211...

  • Page 26: Guide To Functions Of The Machine's External Options

    1. Getting Started Guide to Functions of the Machine's External Options DYR155 1. Lower paper trays You can attach up to three lower paper trays. There are two types of trays, each holding up to 250 or 500 sheets of paper. These trays can be used in any combination.

  • Page 27: Order Of Option Installation

    Order of Option Installation Order of Option Installation When installing multiple options, the following order is recommended: Attach the Lower paper tray (250 sheets) and the Lower paper tray (500 sheets). You can attach up to three paper feed units by any combination. Install the Hard disk.

  • Page 28: Attaching The Paper Feed Unit

    1. Getting Started Attaching the Paper Feed Unit • It is dangerous to handle the power cord plug with wet hands. Doing so could result in electric shock. • The machine weighs approximately 19 kg (42 lb.). • When moving the machine, use the inset grips on both sides, and lift slowly. The machine will break or cause injury if dropped.

  • Page 29: The Number Of Tray That You Can Install

    Attaching the Paper Feed Unit When moving the machine, do not hold on the following parts as doing so could cause a malfunction: • The handle onto the standard paper feed tray • The underside of the bypass tray There are three upright pins on the optional paper feed unit. Align them with the holes on the underside of the machine, and then carefully lower the machine.
  • Page 30 1. Getting Started Use on table: printer Use on table: printer and one or two optional Person who install and three optional paper feed units paper feed units Customer engineer A caster table is required to install three paper feed units on a machine.

  • Page 31: Installing The Hard Disk

    Installing the Hard Disk Installing the Hard Disk By installing options, you can improve machine performance and expand the available features. • Before beginning work, ground yourself by touching something metal to discharge any static electricity. Static electricity can damage the interface units. •...
  • Page 32 1. Getting Started Remove the memory cover. DYR158 Loosen the screw by using a coin, and then remove the inner cover. DYR159 Install the hard disk in the indicated position. DYR160...
  • Page 33 Installing the Hard Disk Connect the flat cable and power cord to the hard disk. DYR161 Align the upper protrusions on the hard disk into the notches on the machine, and then fasten the hard disk to the machine with the screw. DYR162 DYR163...
  • Page 34 1. Getting Started Connect the flat cable and power cord to the board of the machine. DYR164 Insert the two protrusions of the supplied inner cover, and then the lower protrusion, into the notches on the machine. DYR165 Tighten the screw. DYR166...
  • Page 35 Installing the Hard Disk Attach the memory cover. DYR167 Plug in the power cord, and then turn on the machine. When you switch the power on, a message is displayed indicating that the external hard disk drive will be formatted. Print the configuration page to confirm the installation.

  • Page 36: Installing The Wireless Lan Interface Board

    1. Getting Started Installing the Wireless LAN interface board • Before beginning work, ground yourself by touching something metal to discharge any static electricity. Static electricity can damage the interface units. • Do not subject the Wireless LAN interface board to physical shocks. Check the contents of the package.

  • Page 37: Installing The Ieee 1284 Interface Board

    Installing the IEEE 1284 interface board Installing the IEEE 1284 interface board • Before beginning work, ground yourself by touching something metal to discharge any static electricity. Static electricity can damage the interface units. • Do not subject the IEEE 1284 interface board to physical shocks. Check the contents of the package.

  • Page 38: Connecting To The Ieee 1284 Interface

    1. Getting Started Connecting to the IEEE 1284 Interface This section describes how to connect an IEEE 1284 interface cable to the optional IEEE 1284 interface board. This machine does not come with an IEEE 1284 interface cable. Make sure you purchase the appropriate cable for the machine (connector shape) and your computer.

  • Page 39: Installing The Usb Device Server

    Installing the USB device server Installing the USB device server • Before beginning work, ground yourself by touching something metal to discharge any static electricity. Static electricity can damage the interface units. • Do not subject the USB device server to physical shocks. The optional USB device server is an interface board that adds an Ethernet port to the machine.

  • Page 40: Connecting To The Extra Ethernet Interface With The Usb Device Server Option

    1. Getting Started Check that the interface board is firmly connected to the controller board. Tighten the two screws to secure the interface board. Connect the USB device server to the machine. For details, see the Setup Guide provided with the USB device server. Connecting to the Extra Ethernet Interface with the USB Device Server Option This section describes how to connect an Ethernet interface cable to the Ethernet port of the optional USB Device Server.
  • Page 41 Installing the USB device server Make a loop at a distance of a few centimeters (1) from each end of the Ethernet interface cable, and then attach to each loop the ferrite core provided with the USB Device Server Option. BZU010 Connect the Ethernet interface cable to the Ethernet port of the USB Device Server Option.

  • Page 42: Specifying An Ip Address For The Usb Device Server

    1. Getting Started Turn on the main power switch of the machine. DYQ550 1. Indicator (orange) When 100BASE-TX is operating, the LED is lit orange. 2. Indicator (green) When 10BASE-T is operating, the LED is lit green. 3. Indicators (both orange and green) When 1000BASE-T is operating, both LEDs are lit.
  • Page 43 Installing the USB device server • To use the USB device server in an IPv6 environment, it is necessary to change the network settings in an IPv4 environment first. • The machine status does not appear on your computer because the USB device server does not support bidirectional communication.
  • Page 44 1. Getting Started Specify the IP address, Subnet Mask, and Default Gateway. When DHCP is enabled, the IP address can be obtained automatically from a network device with the DHCP server function. Configure the other settings as necessary, and then click [Submit]. Exit the web browser.

  • Page 45: Installing Sd Card Options

    Installing SD Card Options Installing SD Card Options • Keep SD cards out of reach of children. If a child swallows a SD card, consult a doctor immediately. • Do not subject the card to physical shocks. Turn the machine off and unplug the power cord. Loosen the screw and remove the SD card slot cover at an angle.
  • Page 46 1. Getting Started Hook the SD card slot cover onto the opening, attach it flat against the controller board, and then fasten it using the screw. DYR223 Plug in the power cord, and then turn on the machine. Confirm that the SD card was installed correctly.

  • Page 47: Guide To The Names And Functions Of The Control Panel

    Guide to the Names and Functions of the Control Panel Guide to the Names and Functions of the Control Panel DYR229 1. Display Displays current machine status and error messages. Entering energy saver mode turns off the back light. For details about energy saver mode, see "Saving Energy", For First-time Users.
  • Page 48 1. Getting Started When the [ ] [ ] [ ] [ ] keys appear in this manual, press the applicable key for the direction that you want to move the cursor. 4. [OK] key Use this key to confirm settings or setting values, or move to the next menu level. 5.

  • Page 49: Guide To The Names And Functions Of The Control Panel Screen

    Guide to the Names and Functions of the Control Panel Screen Guide to the Names and Functions of the Control Panel Screen CYN901 1. Operational Status or Messages Displays the machine status and messages. 2. Option Press to display the following items: •...

  • Page 50: Turning On/Off The Power

    1. Getting Started Turning On/Off the Power • When you push the main power switch, wait at least 0.5 seconds after it is confirmed that the main power indicator has lit up or gone out. The main power switch is on the front left side of the machine. When this switch is turned on, the main power turns on and the main power indicator on the right side of the control panel lights up.
  • Page 51 Turning On/Off the Power DYR168 Turning off the main power Push the main power switch. The main power indicator goes out. The main power turns off automatically when the machine shuts down. If the screen on the control panel does not disappear, contact your service representative.

  • Page 52: Logging In The Machine

    1. Getting Started Logging In the Machine To log in to the machine while user authentication is enabled, enter your user name, password, and or user code according to the authentication method. • Individual Authentication If Basic Authentication, Windows Authentication, or LDAP Authentication is enabled, enter the Login User Name and Login Password to log in.
  • Page 53 Logging In the Machine Press the [ ] , [ ] , [ ] or [ ] key to select the user name, and then press the [OK] key to enter it. Press the selection key beneath [Accept]. Press the selection key beneath [Enter]. Press the [ ] , [ ] , [ ] or [ ] key to select a password, and then press the [OK] key to enter it.
  • Page 54 1. Getting Started...

  • Page 55: Installing The Printer Driver For Network Connection (Windows)

    2. Print This chapter describes frequently used printer functions and operations. For information not included in this chapter, see Print available on our website. Installing the Printer Driver for Network Connection (Windows) When the machine and the computer are connected to the same network, the installer searches for the machine to install the printer driver.
  • Page 56 2. Print On the "License Agreement" screen, select [I accept the agreement.], and then click [Next]. DZC081 Confirm the "Confirm Network Connection" screen, and then click [Next]. The search detects devices connected to the network. Select this machine from among the devices, and then click [Install]. DZC080 If the "Set Port"...
  • Page 57 4. On the "Add port" screen, enter the printer name or IP address of the machine, and then click [Next]. The port name is automatically entered. You can change the port name. 5. When the "Additional port information required" screen is displayed, select [RICOH Network Printer C model], and then click [Next]. 6. Click [Finish].
  • Page 58 2. Print Click [Continue]. Printer driver installation starts. Click [Finish]. When you are prompted to restart your computer, restart it by following the instructions that appear.

  • Page 59: Installing The Printer Driver For Usb Connection (Windows)

    Installing the Printer Driver for USB Connection (Windows) Installing the Printer Driver for USB Connection (Windows) When you connect the machine and the computer with a USB cable, the installer searches for the machine to install the printer driver. • Follow the instructions of the installer to connect the USB cable. Installing the Printer Driver from the CD-ROM Set the CD-ROM in the computer.
  • Page 60 2. Print On the "License Agreement" screen, select [I accept the agreement], and then click [Next]. DZC081 Select [Add a new printer], and then click [Next]. Select this machine from among the devices, and then click [Next]. DZC092 Disconnect the USB cable from the machine and turn off the power of the machine, and then click [Next].
  • Page 61 Installing the Printer Driver for USB Connection (Windows) Following the instructions on the "Auto-detect USB Port" screen, connect the machine and the computer with the USB cable, and then turn on the power of the machine. • The search detects the machine connected by the USB cable. •...

  • Page 62: Displaying The Printer Driver Properties

    2. Print Displaying the Printer Driver Properties This section explains how to open the printer driver properties from [Control Panel]. • Manage Printers permission is required to change the printer settings. Log on as an Administrators group member. • You cannot change the machine default settings for individual users. Settings made in the printer properties dialog box are applied to all users.

  • Page 63: Standard Printing

    Standard Printing Standard Printing • Duplex printing is selected as the default setting. If you want to print on only one side, select [Off] for the two-sided printing setting. • If you send a print job via USB 2.0 while the machine is in Sleep mode, an error message might appear when the print job is complete.
  • Page 64 2. Print In the "Job Type:" list, select [Normal Print]. In the "Document Size:" list, select the size of the original to be printed.
  • Page 65 Standard Printing In the "Orientation" area, select [Portrait] or [Landscape] as the orientation of the original. In the "Paper Type:" list, select the type of paper that is loaded in the paper tray.
  • Page 66 2. Print In the "Input Tray:" list, select the paper tray that contains the paper you want to print onto. If you select [Auto Tray Select] in the "Input Tray:" list, the paper tray is automatically selected according to the paper size and type specified. If you want to print multiple copies, specify a number of sets in the "Copies:"...

  • Page 67: Printing On Both Sides Of Sheets

    Printing on Both Sides of Sheets Printing on Both Sides of Sheets This section explains how to print on both sides of each page using the printer driver. • The paper types that can be printed on both sides are as follows: •...

  • Page 68: Combining Multiple Pages Into Single Page

    2. Print Combining Multiple Pages into Single Page This section explains how to print multiple pages onto a single sheet. The combine printing function allows you to economize on paper by printing multiple sheets at reduced size onto a single sheet. How to Print Multiple Pages onto a Single Sheet (When Using the PCL 6 Printer Driver) Click the menu button of the application you are using, and then click [Print].
  • Page 69 Combining Multiple Pages into Single Page 4 Pages per Sheet Right, then Down Down, then Right Left, then Down Down, then Left To draw a border line around each page, select the [Draw Frame Border] check box in [2 Sided/ Layout/Booklet] in the [Detailed Settings] tab.

  • Page 70: Printing On Envelopes

    2. Print Printing on Envelopes Configure the paper settings appropriately using both the printer driver and the control panel. Configuring Envelope Settings Using the Control Panel After configuring the envelope settings on the control panel, configure the printer driver settings. For details, see page 68 "Printing on Envelopes Using the Printer Driver".
  • Page 71 Printing on Envelopes Start printing from the application's [Print] dialog box.
  • Page 72 2. Print...

  • Page 73: Web Image Monitor

    3. Web Image Monitor This chapter describes frequently used Web Image Monitor functions and operations. For information not included in this chapter, see Connecting the Machine/ System Settings available on our website or Web Image Monitor Help. Displaying Top Page This section explains the Top Page and how to display Web Image Monitor controlled from networked computers.
  • Page 74 3. Web Image Monitor 2. Header area Display icons for the links to Help and the keyword search function. This area also displays [Login] and [Logout], which allows you to switch between the administrator and guest mode. 3. Refresh/Help (Refresh): Click at the upper right in the work area to update the machine information.

  • Page 75: Adding Paper And Toner

    4. Adding Paper and Toner This chapter describes how to load paper into the paper tray and recommended paper sizes and types. Loading Paper • When loading paper, take care not to trap or injure your fingers. • If one or more paper feed trays are installed, do not pull out more than one tray at a time when you are changing or replenishing paper or resolving paper jams.
  • Page 76 4. Adding Paper and Toner DVL540 1. End fence 2. Side fence 3. Paper size dial Pull the paper tray carefully until it stops. Lift the front side of the tray, and then pull it out of the machine. DYR169 Pinch the lever of the back fence and align it with the paper size.
  • Page 77 Loading Paper DVL403 Rotate the paper size dial, which is located at the front right of the tray, so that the size and the feed direction of the paper in the paper tray can be seen from the window. DVL401 Lifting the front side of the tray, insert it into the machine, and then push it in carefully until it stops.

  • Page 78: Loading Paper Into The Bypass Tray

    4. Adding Paper and Toner • A message informing you that the size of the loaded paper and the print settings are different may appear if multiple sheets are fed at one time. If this happens, take out the loaded paper, fan it, turn it over, load it again, and then select [Loaded Paper].
  • Page 79 Loading Paper Load the paper face up until you hear the beep. DYR173 Align the paper guides to the paper size. If the guides are not flush against the paper, images might be skewed or paper misfeeds might occur. DYR174 •...

  • Page 80: Loading Orientation-Fixed Paper Or Two-Sided Paper

    4. Adding Paper and Toner • It is recommended to place one sheet at a time. • When printing on OHP transparencies from the computer, specify OHP transparencies for the paper type. • Fan OHP transparencies thoroughly whenever you use them. This prevents OHP transparencies from sticking together, and from feeding incorrectly.
  • Page 81 Loading Paper Icon Meaning Place or load paper printed side face down. • Printer mode Print side Paper trays Bypass tray One-sided Two-sided • To print on letterhead paper when [Auto Detect] is specified for [Letterhead Setting], you must specify [Letterhead] as the paper type in the printer driver's settings. •...

  • Page 82: Recommended Paper

    4. Adding Paper and Toner Recommended Paper This section describes recommended paper sizes and types. • If you use paper that curls, either because it is too dry or too damp, a staple clogging or paper jam may occur. • Do not use paper designed for inkjet printers, as these may stick to the fusing unit and cause a misfeed.
  • Page 83 Recommended Paper Paper type and weight Paper size Paper capacity Envelopes Select the paper size: × 9 × 7 × 13 , C5 Env , C6 Env , DL Env *1 When a print job is performed on A5 or 5 "...
  • Page 84 4. Adding Paper and Toner Paper type and weight Paper size Paper capacity 52-220 g/m (14 lb. Bond - Custom size: 275 sheets 80 lb. Cover) (When using Plain Paper 1) Thin Paper–Thick Paper 3 Vertical: 148.0–356.0 mm Horizontal: 82.5–216.0 mm Vertical: 5.83–14.01 inches Horizontal: 3.25–8.50 inches Lower paper tray (500 sheets)
  • Page 85 Recommended Paper Paper type and weight Paper size Paper capacity 52-220 g/m (14 lb. Bond - Custom size: 550 sheets 80 lb. Cover) (When using Plain Paper 1) Thin Paper–Thick Paper 3 Vertical: 148.0–356.0 mm Horizontal: 82.5–216.0 mm Vertical: 5.83–14.01 inches Horizontal: 3.25–8.50 inches Bypass tray Paper type and weight...
  • Page 86 4. Adding Paper and Toner Paper type and weight Paper size Paper capacity Translucent paper A4 , A5 , A6 , B5 JIS , B6 JIS , B7 JIS , 8 × OHP transparencies 14 , 8 × 13 , 8 ×...
  • Page 87 Recommended Paper Paper Thickness Paper weight Plain Paper 2 75–90 g/m (20–24 lb. Bond) Middle Thick 91–105 g/m (24–28 lb. Bond) Thick Paper 1 106–130 g/m (28-35 lb. Bond) Thick Paper 2 131–162 g/m (35 lb. Bond–90 lb. Index) Thick Paper 3 163–256 g/m (90 lb.Index-140 lb.

  • Page 88: When Loading Thick Paper

    4. Adding Paper and Toner • A4 : 250 sheets or less • B5 : 250 sheets or less • A5 : 125 sheets or less • We recommend that you use the bypass tray when you use a paper size smaller than the sizes above.

  • Page 89: When Loading Envelopes

    Recommended Paper • Even if thick paper is loaded as described above, normal operations and print quality might still not be possible, depending on the paper type. • Prints might have prominent vertical creases. • Prints might be noticeably curled. Flatten out prints if they are creased or curled. •...
  • Page 90 4. Adding Paper and Toner When loading envelopes, select "Envelope" as the paper types using both [Paper Input] and printer driver and specify the thickness of envelopes. For details, see "Printing on Envelopes", Print. To print on envelopes that are loaded with their short edges against the machine body, images may not be printed appropriately.

  • Page 91: Adding Toner

    Adding Toner Adding Toner This section explains precautions when replacing the print cartridge, procedures for replacing the print cartridge, operations when toner has run out, and how to dispose of used print cartridge. • Do not dispose of the following items into a fire. Toner will ignite on contact with naked flame and burns can result.
  • Page 92 4. Adding Paper and Toner • When the following occurs while toner is handled, receive emergency measures first, and then consult a doctor if necessary. • When inhaling toner, gargle with a large amount of water and move into a fresh air environment.

  • Page 93: Disposing Of Used Print Cartridge

    Adding Toner DVL183 • Close all paper trays and optional paper feed units before opening the front cover. Disposing of Used Print Cartridge This section describes what to do with used print cartridges. Print cartridges cannot be re-used. Pack used print cartridges in a box or a bag to prevent the toner from leaking out of the container when you dispose of it.
  • Page 94 4. Adding Paper and Toner...

  • Page 95: Troubleshooting

    5. Troubleshooting This chapter describes basic troubleshooting procedures. When a Status Icon Is Displayed on the Control Panel This section describes the status icons displayed when the machine requires the user to remove misfed paper, to add paper, or to perform other procedures. Status Icon Status : Paper Misfeed icon...

  • Page 96: When A Panel Tone Beeps

    5. Troubleshooting When a Panel Tone Beeps The following table describes various beep patterns that the machine produces to alert users about machine conditions and the meaning of each beep pattern. Beep pattern Meaning Causes Single short beep Panel/screen input A control panel key was pressed.

  • Page 97: Status Messages

    If this message appears frequently, dust may have accumulated in the ventilation holes of the machine. Check the vents, and clean the dust off. For details, see "Cleaning the Ventilation Holes", Maintenance. For people using P 502 If this message appears frequently, contact your service representative. "Energy Saver Mode"...
  • Page 98 5. Troubleshooting Message Status "Updating Certificate..." The machine is updating the @Remote certificate. Turn the power off, and then turn it on again. "Waiting for print data..." The machiner is waiting for the next data to print. Wait a while.

  • Page 99: Alert Messages (Displayed On The Control Panel)

    Alert Messages (Displayed on the Control Panel) Alert Messages (Displayed on the Control Panel) Message Cause Solution " (A1) Open Front Cover Open the front cover and remove For details, see "Removing and remove the paper." the jammed paper from the paper Jammed Paper", Troubleshooting.
  • Page 100 5. Troubleshooting Message Cause Solution " (Z2) Opn Tray1/R.Cov Open Tray 1 and the rear cover, For details, see "Removing & remove ppr. Opn & cls and then remove the jammed Jammed Paper", Troubleshooting. F.Cov" paper. To reset the error, open the front cover and then close it.
  • Page 101 Alert Messages (Displayed on the Control Panel) Message Cause Solution "Cover Open." A cover of the machine is open. Close the cover as indicated on the control panel. "Please close the indicated cover." "Duplex mode is in off The duplex mode for the indicated You can use one-sided printing position for (tray name)"...
  • Page 102 5. Troubleshooting Message Cause Solution "IPv6 Address already exists The same IPv6 address is already Contact your network Stateless used. administrator. Address(109/209)" "IPv6 Address already exists The same IPv6 address is already Contact your network Manual Config. used. administrator. Address(109/209)" "Load paper in (tray name)"...
  • Page 103 Alert Messages (Displayed on the Control Panel) Message Cause Solution "Replacmnt Requird:Drum You need to replace the drum This message is for people using P Unit" unit. 501. "Replace Drum Unit." Replace the drum unit. For details, see "Replenishing and Replacing Consumables", Maintenance.
  • Page 104 5. Troubleshooting Message Cause Solution "Set the Print Cartridge The print cartridge may have not Turn the machine off, and install correctly." been installed correctly. the print cartridge again. "Standard Tray is full. The standard tray is full. Remove the paper. Remove the paper."...

  • Page 105: Alert Messages (Printed On Error Logs And Reports)

    Alert Messages (Printed on Error Logs and Reports) Alert Messages (Printed on Error Logs and Reports) This section describes likely causes of and possible solutions for the error messages that are printed on the error logs or reports. Message Cause Solution "84: Error"...
  • Page 106 5. Troubleshooting Message Cause Solution "Background Numbering Error" The background numbering Check the settings for the function was specified for an background numbering unavailable paper size or for functions on the printer driver. printing on slip sheets. For details about these settings, see the printer driver Help.
  • Page 107 Alert Messages (Printed on Error Logs and Reports) Message Cause Solution "Exceeded Max. Pages The amount of free memory is Reduce the number of pages to (Collate)" insufficient to perform collating. be printed or install the optional SDRAM. "Exceeded the maximum unit Printing was canceled because For details about print volume count for Print Volume Use.
  • Page 108 5. Troubleshooting Message Cause Solution "Insufficient Memory" A memory allocation error PCL 6 occurred. Select a lower resolution on the printer driver. For details about how to change the resolution setting, see the printer driver Help. On the printer driver's [Detailed Settings] tab, click [Print Quality: Advanced] in "Menu:", and then select [Raster] in...
  • Page 109 Alert Messages (Printed on Error Logs and Reports) Message Cause Solution "PDF file printing is not allowed. You have no privileges to print Contact the owner of the Cannot print." the PDF file you want to print. document. "PDF password is incorrect. A wrong password was entered Check the password.

  • Page 110: Cautions In Removing Jammed Paper

    5. Troubleshooting Cautions in Removing Jammed Paper • Some of the internal components of this machine might be fragile. When you remove jammed paper, do not touch the sensors, connectors, or other fragile parts that are shown in this manual. Doing so may cause malfunctions. For the location of the sensors in the machine and extended options, see the following illustrations.
  • Page 111 Cautions in Removing Jammed Paper DVL512 DVL511 DVL510...
  • Page 112 5. Troubleshooting DVL507 DVL508 DYR302...
  • Page 113 Cautions in Removing Jammed Paper Tray 2, Tray 3, Tray 4 DVL520 DVL521 DVL522...

  • Page 114: Removing Jammed Paper

    5. Troubleshooting Removing Jammed Paper An error message appears if a paper misfeed occurs. The error message indicates where the misfeed occurs. Check the location and remove the paper. • The inside of the machine could be very hot. Do not touch the parts with a label indicating the "hot surface."...
  • Page 115 Removing Jammed Paper Pull out the paper tray carefully until it stops. DYQ126 Pull out the jammed paper carefully. DYQ127 Close the paper tray carefully until it stops. DYQ128...

  • Page 116: Paper Misfeed Message (A2)

    5. Troubleshooting Push the front cover release button, and then open the front cover with both hands carefully. DYR180 Close the front cover with both hands carefully. Be careful not to trap your fingers. DYR187 After opening and closing the front cover, the paper jam is cleared. Paper Misfeed Message (A2) The paper misfeed message "...
  • Page 117 Removing Jammed Paper Pull out the jammed paper carefully. DYQ130 Store the extender for the bypass tray, and then close the bypass tray. DYQ131 Push the front cover release button, and then open the front cover with both hands carefully. DYR180...
  • Page 118 5. Troubleshooting Pull out the combined unit. DYQ125 Lift the "B" lever. DYQ132 Pull out the jammed paper carefully. DYQ133...

  • Page 119: Paper Misfeed Message (B)

    Removing Jammed Paper Insert the combined unit into the machine. DYR189 Close the front cover with both hands carefully. Be careful not to trap your fingers. DYR187 Paper Misfeed Message (B) The paper misfeed message " (B)" appears when a paper misfeed occurs in the internal paper feed path.
  • Page 120 5. Troubleshooting Push the front cover release button, and then open the front cover with both hands carefully. DYR180 Pull out the combined unit. DYQ125 Pull out the jammed paper carefully. DYQ134...
  • Page 121 Removing Jammed Paper If you cannot see the jammed paper or remove it, lift the "B" lever and remove the jammed paper. DYQ132 Insert the combined unit into the machine. DYR189...

  • Page 122: Paper Misfeed Message (C)

    5. Troubleshooting Close the front cover with both hands carefully. Be careful not to trap your fingers. DYR187 Paper Misfeed Message (C) The paper misfeed message " (C)" appears when a paper misfeed occurs in the internal paper feed path. Remove the jammed paper from the standard tray carefully.
  • Page 123 Removing Jammed Paper Pull out the jammed paper carefully. DYQ136 If you cannot see the jammed paper or remove it, open the "C" lever and remove the jammed paper. DYQ137 DYQ138...
  • Page 124 5. Troubleshooting Hold the levers on both ends of the fusing unit with both hands, and then pull the fusing unit out from the machine. DYR191 Remove the jammed paper from the fusing unit carefully. DVK151 Hold the levers on both ends of the fusing unit with both hands, and then push the fusing unit until it stops.

  • Page 125: Paper Misfeed Message (Y1) To (Y3)

    Removing Jammed Paper Close the rear cover with both hands carefully. Be careful not to trap your fingers. DYR194 Paper Misfeed Message (Y1) to (Y3) The following messages are displayed according to the tray where the paper is jammed: • " (Y1)": Tray 2 •...
  • Page 126 5. Troubleshooting Pull out the jammed paper carefully. DYQ140 Close the paper tray carefully until it stops. DYQ141 Open the front cover by pushing the front cover release button, and then close it to reset the misfeed condition. Be careful not to trap your fingers. DYR180...

  • Page 127: Paper Misfeed Message (Z1)

    Removing Jammed Paper DYR303 Paper Misfeed Message (Z1) The paper misfeed message " (Z1)" appears when a paper misfeed occurs inside the duplex unit. Pull the lever toward you, and then open the rear cover. DYR190 Pull out the jammed paper carefully. DYQ144...
  • Page 128 5. Troubleshooting Close the rear cover. DYR194 Pull out the paper tray carefully until it stops, lift the front side of the tray, and then remove the tray. DYR228 Push the button to open the guide. DYR304...
  • Page 129 Removing Jammed Paper Pull out the jammed paper carefully, and then return the guide to its original position. DYR305 Lift the front side of the tray, and then slide it into the machine carefully until it stops. DYR170 Open the front cover by pushing the front cover release button, and then close it to reset the misfeed condition.
  • Page 130 5. Troubleshooting DYR187...

  • Page 131: Information For This Machine

    6. Information for This Machine This chapter describes environmental precautions and regulations. ENERGY STAR Program ® ENERGY STAR Program Requirements for Imaging Equipment ® This company is a participant in the ENERGY STAR Program. This machine is compliant with the regulations specified by the ®...

  • Page 132: Energy Saving Functions

    6. Information for This Machine Energy Saving Functions To reduce its power consumption, this machine has the following functions: Sleep mode • If this machine remains idle for a specified period, it enters Sleep mode to reduce its electrical consumption. •...
  • Page 133 Energy Saving Functions • Specifications can vary depending on which options are installed on the machine. • For details about how to change the default interval, see "Timer Settings", Settings. • Depending on which embedded software application is installed on it, the machine might take longer than indicated to enter Sleep mode.

  • Page 134: User Information On Electrical And Electronic Equipment (Mainly Europe)

    6. Information for This Machine User Information on Electrical and Electronic Equipment (mainly Europe) Users in the countries where this symbol shown in this section has been specified in national law on collection and treatment of E-waste Our Products contain high quality components and are designed to facilitate recycling. Our products or product packaging are marked with the symbol below.
  • Page 135 User Information on Electrical and Electronic Equipment (mainly Europe)
  • Page 136 6. Information for This Machine Note for the Battery and/or Accumulator Symbol (For EU countries only) (mainly Europe) In accordance with the Battery Directive 2006/66/EC Article 20 Information for end-users Annex II, the above symbol is printed on batteries and accumulators. This symbol means that in the European Union, used batteries and accumulators should be disposed of separately from your household waste.

  • Page 137: Environmental Advice For Users (Mainly Europe)

    For details about the return program, please refer to the Web page below or consult your service person. https://www.ricoh-return.com/ Energy efficiency The amount of electricity a machine consumes depends as much on its specifications as it does on the way you use it.

  • Page 138: Notes To Users In The State Of California (Notes To Users In Usa) (Mainly North America)

    6. Information for This Machine Notes to users in the state of California (Notes to Users in USA) (mainly North America) Perchlorate Material - special handling may apply. See: www.dtsc.ca.gov/hazardouswaste/ perchlorate...

  • Page 139: Specifications For The Main Unit

    Specifications for the Main Unit Specifications for the Main Unit Configuration: Desktop Hard disk 250 GB or more Photosensitivity type: OPC drum Development: Dry two-component magnetic brush development system Fusing: Heating roll pressure system Resolution: 1200 × 1200dpi Warm-up time (23 °C (73.4 °F), rated voltage) 12.9 seconds Paper size: •...
  • Page 140 6. Information for This Machine First print time: 4.3 seconds (A4 , 8 × 11 , 100% reproduction, feeding from Tray 1) Print speed: • A4 , 43 sheets/minute • 8 × 11 , 45 sheets/minute Paper capacity (80 g/m , 20 lb.
  • Page 141 Specifications for the Main Unit Specifications Ready 75.1 W During printing 603 W Maximum 1360 W The power level when the main switch is turned off and the power cord is plugged into an outlet: 1 W or less • Complete system Specifications Maximum 1360 W or less...
  • Page 142 6. Information for This Machine Specifications Stand-by 20.5 dB (A) Printing 54.2 dB (A) • Complete system Specifications Stand-by 20.5 dB (A) Printing 56.1 dB (A) • Sound power level and sound pressure level are actual values measured in accordance with ISO 7779.

  • Page 143: Specifications For Printer

    Specifications for Printer Specifications for Printer Resolution: 200 dpi, 300 dpi, 400 dpi, 600 dpi, 1200 dpi Printing speed: • A4 , 43 sheets/minute • 8 × 11 , 45 sheets/minute Printing speeds depend on the machine. Check which type of machine you have. See Read This First.
  • Page 144 6. Information for This Machine • Transmission spec: USB 2.0 Standard • Connectable device: Devices corresponding to USB 2.0 Standard • When you are using silent mode, the print speed may be slower. Also, silent mode may shorten the machine's life depending on the operating environment.

  • Page 145: Specifications For Lower Paper Tray (250 Sheets)

    Specifications for Lower Paper Tray (250 sheets) Specifications for Lower Paper Tray (250 sheets) Paper size: A4 , A5 , A6 , B5 JIS , B6 JIS , 8 × 14 , 8 × 13 , 8 × 11 , 8 ×...

  • Page 146: Specifications For Lower Paper Tray (500 Sheets)

    6. Information for This Machine Specifications for Lower Paper Tray (500 sheets) Paper size: A4 , A5 , A6 , B5 JIS , B6 JIS , 8 × 14 , 8 × 13 , 8 × 11 , 8 × 14 , ×...

  • Page 147: Specifications For Ieee 1284 Interface Board

    Specifications for IEEE 1284 Interface Board Specifications for IEEE 1284 Interface Board • Do not use an IEEE 1284 cable that is longer than 3 meters. Transmission spec.: IEEE 1284 Required cable: Standard IEEE 1284 compliant Micro Centronics 36 pin cable...

  • Page 148: Specifications For Wireless Lan Interface Board

    6. Information for This Machine Specifications for Wireless LAN Interface Board • Note that the available channels (frequency ranges) and locations to use the wireless LAN are subject to the regulations of the country or region where the printer is used. Be sure to use the wireless LAN according to the applicable regulations.
  • Page 149 Specifications for Wireless LAN Interface Board • Channels other than 1–11 and 36–52 cannot be used because of the specifications and the configuration of the access point. • The channel in use might differ depending on the country.

  • Page 150: Specifications For Usb Device Server

    6. Information for This Machine Specifications for USB Device Server Interfaces: • Gigabit Ethernet (10BASE-T/100BASE-TX/1000BASE-T) • USB 2.0 (For connecting the printer and the print server interface) Operating Systems: • Windows 7/8.1/10, Windows Server 2008/2008 R2/2012/2012 R2/2016 • OS X 10.11 or later Protocols: •...

  • Page 151: Index

    INDEX Infrastructure Mode..........Installing the Printer Driver......53, 57 Ad hoc Mode............Adding toner............Alert indicator............Label paper............Loading paper..........73, 76 Logging in the machine......... Basic procedure............ Logging in/out the machine......... Beeping pattern............. Lower paper tray........... Bypass tray..........7, 76, 80 Lower Paper Tray........
  • Page 152 Rear cover..............Web Image Monitor..........Rear cover open lever..........Wireless LAN............Region A..............Wireless LAN interface board......Region B..............Wireless LAN Interface Board......Removing Jammed Paper......108, 112 Running out of toner..........Scroll keys.............. SD Card..............Selection keys............Sleep mode............Slot................
  • Page 153 MEMO...
  • Page 154 MEMO M0BQ-7641...
  • Page 155 © 2019...
  • Page 156 M0BQ-7641...

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