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Ricoh PJ WX4152 Field Service Manual

Machine codes: y0a1/y0a2/y0a3
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See also: Operating Instructions
PJ WX4152/ WX4152N/ WX4152NI
Machine Codes: Y0A1/Y0A2/Y0A3
Field Service Manual

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Summary of Contents for Ricoh PJ WX4152

  • Page 1 PJ WX4152/ WX4152N/ WX4152NI Machine Codes: Y0A1/Y0A2/Y0A3 Field Service Manual...

  • Page 3: Important Safety Notices

    Important Safety Notices Lead-Free Solder This product is manufactured using lead-free solder as a part of a movement within the consumer products industry at large to be environmentally responsible. Lead-free solder must be used in the servicing and repair of this product. •...

  • Page 4: Safety And Ecological Notes For Disposal

    Safety and Ecological Notes for Disposal 1. Dispose of replaced parts in accordance with local regulations. • To prevent a fire or explosion, keep the machine away from flammable liquids, gases, and aerosols. A fire or an explosion might occur. This product contains substances which are harmful to humans and the environment.

  • Page 5: Symbols And Trademarks

    Symbols and Trademarks This manual uses several symbols and abbreviations. The meaning of those symbols and abbreviations are as follows: Screw Connector Trademarks ® ® Microsoft , Windows , and Excel are registered trademarks of Microsoft Corporation in the United States and /or other countries.

  • Page 6: Table Of Contents

    TABLE OF CONTENTS Important Safety Notices........................... 1 Lead-Free Solder............................1 Prevention of Physical Injury.......................... 1 Observance of Electrical Safety Standards....................1 Safety and Ecological Notes for Disposal....................2 Symbols and Trademarks...........................3 Trademarks..............................3 1. Product Information Overview................................9 Projector Parts and Their Functions....................... 9 Control Panel (Top View)........................9 Front and Left-Side View........................10 Rear and Right-Side View........................11...
  • Page 7 Set the interactive function........................49 Enabling Interactive Mode..........................50 Registering the Computer USB Adapter.....................51 Enabling the Projector to Recognize the Electronic Pen..............54 Installing RICOH PJ Interactive Software....................56 3. Replacement and Adjustment Replaceable Part Hierarchy..........................59 Special Tools..............................60 Parts Replacement............................61 Vent Cover..............................61...
  • Page 8 Altitude............................... 114 Resetting a password..........................114 4. System Maintenance Firmware Update............................117 Updating the firmware using a USB memory device (PJ WX4152N/WX4152NI)......117 Updating the Firmware Using a Computer (PJ WX4152)..............118 Data Backup/Restore........................... 121 What to Do When Replacing Parts......................121...
  • Page 9 When replacing the main board..................... 121 When replacing the optical unit...................... 121 How to Use the Backup/Restore Tool.....................122 Downloading the tool........................122 Installing the USB Driver........................122 Connecting the projector to a computer..................122 Starting the Backup / Restore Tool....................123 How to Perform Data Backup......................124 How to Check the Data Backup......................
  • Page 10 Projector ID (PJ WX4152N/WX4152NI)..................154 Setup Wizard (PJ WX4152N/WX4152NI).................154 Display Status............................155 Network Application Settings Menu (PJ WX4152N/WX4152NI) ............155 Administration Tools......................... 156 PJLink..............................157 Security.............................. 158 Miracast.............................159 Server..............................159 Display Status............................160 Administrator Authentication......................161 5. Troubleshooting LED Display / Error ID...........................163 Error list...............................163 Electronic Pen.............................179 Interactive Function Error Messages......................180 Error Log.................................

  • Page 11: Product Information

    1. Product Information Overview Projector Parts and Their Functions Control Panel (Top View) 1. [Power] button Turns the projector on and off. You can confirm the status of the projector with the indicator. • On: Power is on. • Off: Power is off. •...

  • Page 12: Front And Left-Side View

    1. Product Information buttons are used to adjust the keystone distortion. The buttons are used to adjust the volume. These buttons are also used to operate the menu screen and the value bar. 7. Projection window Enlarges and projects the image. •...

  • Page 13: Rear And Right-Side View

    Overview Rear and Right-Side View • Do not obstruct the machine's vents. Doing so risks fire caused by overheated internal components. 1. USB port For connecting a USB memory device or USB device cable. 2. HDMI port For inputting HDMI signals from a computer or video player. 3.

  • Page 14: Bottom View

    1. Product Information For connecting the power cord provided with the projector. 10. Security slot (Kensington slot) For connecting an anti-theft cable. Bottom View 1. Lamp cover Remove to replace the lamp. Remote Control 1. [Menu] button Displays the menu screen. Press it again to close the menu screen. 2.
  • Page 15 Overview 4. Arrow buttons Used to operate the menu screen and the value bar. 5. Number buttons Used to enter numbers. 6. [Power] button Turns the projector on and off. 7. [Freeze] button Temporarily freezes the image. 8. [Magnify] button Displays the magnification ratio bar.

  • Page 16: Electronic Pen (Pj Wx4152Ni)

    1. Product Information 18. [Eco] button Displays the [Eco Mode] screen. On the [Eco Mode] screen, you can specify the energy saving settings for the lamp. Electronic Pen (PJ WX4152NI) 1. Pen nib switch Used to write, draw, and select operations on the projected screen. This switch is functionally equivalent to the left button of a computer mouse.

  • Page 17: Machine Code And Peripherals Configuration

    Machine Code and Peripherals Configuration Machine Code and Peripherals Configuration Machine Code Product management Model name Product code Machine code Remarks code NA: 432102 PJ WX4152 Y0A1 666157 Europe and Asia: 432105 NA: 432103 PJ WX4152N Y0A2 666158 Europe and...

  • Page 18: Peripherals Configuration

    1. Product Information Peripherals Configuration [A] PJ Wall Mount Bracket Type1 [B] PJ WX4152/WX4152N/WX4152NI...

  • Page 19: General Specifications

    General Specifications General Specifications List of General Specifications Component Specifications Power consumption Standard mode: 313 W Eco mode: 154 W Power consumption Regular standby mode: 0.3 W (Standby mode) Network standby mode (Wired LAN): 1.4 W Network standby mode (Wired/Wireless LAN): 1.8 W Weight Approx.
  • Page 20 1. Product Information Component Specifications Speaker 2 W (Mono) Connection ports • Computer In port Mini D-Sub15 x 1 • HDMI port (HDCP compliant) HDMI x 1 • Video In port RCA_1pin x 1 • Audio In port Mini Jack x 1 •...

  • Page 21: List Of Supported Signals

    General Specifications List of Supported Signals List of supported signals (Computer input) This projector supports the following RGB signals. Note, however, that depending on the computer model, the screen may show flicker or streaking. Please adjust the projector if this happens. Resolution Frequency Mode...
  • Page 22 1. Product Information Resolution Frequency Mode Horizontal Vertical Vertical Clock Horizontal (kHz) (pixel) (pixel) (Hz) (MHz) 720 × 480 59.94 31.47 28.32 56.25 35.16 36.00 60.32 37.88 40.00 72.19 48.08 50.00 75.00 46.88 49.50 85.06 53.67 56.25 800 × 600 94.89 59.97 62.37...
  • Page 23 General Specifications Resolution Frequency Mode Horizontal Vertical Vertical Clock Horizontal (kHz) (pixel) (pixel) (Hz) (MHz) 43.60 46.00 66.51 60.04 53.74 79.53 70.02 63.86 94.51 1152 × 864 1152 75.00 67.50 108.00 79.52 72.04 112.39 85.01 77.10 121.51 100.69 91.33 143.93 1152 ×...
  • Page 24 1. Product Information Resolution Frequency Mode Horizontal Vertical Vertical Clock Horizontal (kHz) (pixel) (pixel) (Hz) (MHz) 60.00 60.00 108.00 71.94 72.08 122.25 1280 × 960 1280 75.02 75.02 126.03 85.00 85.94 148.50 60.02 63.98 108.00 60.08 65.36 122.88 72.04 76.86 132.82 1280 ×...

  • Page 25: List Of Supported Signals (Y/P Computer Input)

    General Specifications Resolution Frequency Mode Horizontal Vertical Vertical Clock Horizontal (kHz) (pixel) (pixel) (Hz) (MHz) 60.00 60.00 108.00 60.01 55.93 119.91 1600 × 900 1600 69.98 65.50 140.44 71.99 67.52 144.77 75.23 70.71 151.61 60.01 63.61 136.39 1600 × 1024 1600 1024 70.35...

  • Page 26: List Of Supported Signals (Video Input)

    1. Product Information Resolution Frequency Mode Horizontal Vertical Horizontal Vertical (Hz) Clock (MHz) (pixel) (pixel) (kHz) 576p (625p) 50.000 31.250 27.000 720 / 50p 1280 50.000 37.500 74.250 720 / 60p 1280 60.000 45.000 74.250 1080 / 50i 1920 50.000 28.125 74.250 1080 / 60i...

  • Page 27: List Of Supported Signals (Hdmi Input)

    General Specifications List of supported signals (HDMI input) Since the resolutions or frequencies input from a computer or picture device vary and may be different from the signals listed below, the images may not appear correctly or some signal formats may not be detected properly and even it may fail to display the images.
  • Page 28 1. Product Information Resolution Frequency Mode Horizontal Vertical Horizontal Vertical Clock (pixel) (pixel) (Hz) (kHz) (MHz) 59.93 31.46 25.17 72.81 37.86 31.50 75.00 37.50 31.50 640 × 480 85.01 43.27 36.00 69.45 34.72 28.23 90.04 45.83 38.13 66.67 35.00 30.24 720 ×...
  • Page 29 General Specifications Resolution Frequency Mode Horizontal Vertical Horizontal Vertical Clock (pixel) (pixel) (Hz) (kHz) (MHz) 60.00 48.36 65.00 70.07 56.48 75.00 75.03 60.02 78.75 1024 × 768 1024 85.00 68.68 94.50 74.70 60.14 79.86 90.03 72.83 100.22 1024 × 800 1024 84.01 70.82...
  • Page 30 1. Product Information Resolution Frequency Mode Horizontal Vertical Horizontal Vertical Clock (pixel) (pixel) (Hz) (kHz) (MHz) 59.99 47.40 68.25 59.87 47.78 79.50 1280 × 768 1280 74.89 60.29 102.25 84.84 68.63 117.50 59.91 49.31 71.00 59.81 49.70 83.50 1280 × 800 1280 74.93 62.79...
  • Page 31 General Specifications Resolution Frequency Mode Horizontal Vertical Horizontal Vertical Clock (pixel) (pixel) (Hz) (kHz) (MHz) 59.95 64.74 101.00 1400 × 1050 1400 1050 59.98 65.32 121.75 74.87 82.28 156.00 59.90 55.47 88.75 59.89 55.93 106.50 1440 × 900 1440 74.98 70.64 136.75 84.84...

  • Page 32: 3D Format

    1. Product Information 3D Format Computer input Resolution Frequency Mode Horizontal Vertical Horizontal Vertical (Hz) Clock (kHz) (pixel) (pixel) 640 × 480 59.940 31.469 25.175 800 × 600 60.317 37.879 40.000 1024 × 768 1024 60.004 48.363 65.000 1280 × 960 1280 60.000 60.000...

  • Page 33: Video Input

    General Specifications 3D format Mode Frame Sequential Side by Side Top and Bottom 480p@60 576p@50 720 / 60p 1080 / 60i 1080 / 60p Video Input 3D format Mode Frame Sequential Side by Side Top and Bottom 480i@60 576i@50 HDMI - 3D Format Frequency 3D Transmission method Mode...

  • Page 34: Specifications For Ports

    1. Product Information Frequency 3D Transmission method Mode Vertical Clock Frame Top and Side-by-Side (Hz) (MHz) Packing Bottom 148.35 / 148.50 23.976 / 1080 / 24p 24.000 74.176 / 74.25 1080 / 50i 74.25 59.940 / 74.176 / 1080 / 60i 60.000 74.25 Specifications for Ports...

  • Page 35: Control Port

    General Specifications Pin description Pin No. During RGB input During Y/Pb/Pr input GND(R) GND(Pr) GND(G) GND(Y) GND(B) GND(Pb) C Data Horizontal sync signal Vertical sync signal C CLOCK Input Signal • RGB input RGB signals: 0.7V (p-p), 75 Horizontal sync signal: TTL level (Pos/neg polarity) Vertical sync signal: TTL level (Pos/neg polarity) •...
  • Page 36 1. Product Information Interface format Item Outline Communication method RS-232C, 115,200bps, No Parity, Data Length: 8 bits; Stop Bit Length: 1bit Communication format #(23h)’ + Command + CR (0Dh) Only 1 command valid per communication. For the available commands, see "Main commands". Data format For input commands, only ASCII-compliant all-uppercase alphanumeric characters supported.
  • Page 37 General Specifications Acknowledge Item Command (Normally ended) Network input INP:12 =INP:12 (PJ WX4152N/WX4152NI) * CR is added to the end of "Acknowledge (Normally ended)".
  • Page 38 1. Product Information...

  • Page 39: Installation

    2. Installation Installation Requirements • Do not place vases, plant pots, cups, toiletries, medicines, small metal objects, or containers holding water or any other liquids, on or close to this machine. Fire or electric shock could result from spillage or if such objects or substances fall inside this machine. •...

  • Page 40: Pattern Of Installation

    2. Installation • Push the power plug all the way into the power outlet. Do not use a power outlet with a loose connection. Doing so may result in heat buildup. Plug the power cord in the correct direction into the base.

  • Page 41: Relationship Between The Projection Distance And The Screen Size

    Installation Requirements [A] 1. Standard [B] 2. Rear [C] 3. Ceiling [D] 4. Rear Ceiling [E] 5. Tabletop Relationship Between the Projection Distance and the Screen Size The size of the projected image varies according to the distance from the projector to the screen. Refer to the following tables to position the projector in a suitable position.
  • Page 42 2. Installation Projection size Projection distance Projection height 48 inches 12cm(4.6 inches) 9cm(3.6 inches) 60 inches 17cm(6.5 inches) 12cm(4.5 inches) 80 inches 25cm(9.8 inches) 16cm(6.1 inches)

  • Page 43: Projector Installation

    Projector Installation Projector Installation Accessories Read This First Ultra Short Throw Projector Setting Guide Start Guide Start Guide (Interactive Function) (PJ WX4152NI only) Remote control AAA battery LR03 x 2 CD-ROM RGB cable Power cord Warranty card...
  • Page 44 2. Installation Carrying bag Interactive Function Accessories (PJ WX4152NI only) Computer USB adapter Electronic pen Electronic pen charge cable AAA Ni-MH rechargeable batteries x 2...

  • Page 45: Connecting The Power Cord / Ground Wire

    Projector Installation Connecting the Power cord / Ground wire Insert the connector of the power cord set into the AC In socket on the projector. Connect the ground wire and insert the power plug into a power outlet. Connecting Equipment to the Projector •...
  • Page 46 2. Installation • Use the RGB cable provided with the projector. • You can also use the Computer In/Monitor Out port to input RGB signals if [Computer 2 Terminal] in [Default Settings 2] is specified as [Input]. Using an HDMI cable Connect an HDMI cable to the HDMI ports of the projector and the computer.

  • Page 47: Connecting Av Equipment

    Projector Installation Using a wireless LAN (PJ WX4152NI/WX4152N) PJ WX4152N/WX4152NI are equipped with a wireless connectivity function. Connecting AV Equipment Use a cable that supports the signal being input when connecting AV equipment. Using an HDMI cable Connect an HDMI cable to the HDMI ports of the projector and the AV equipment. •...

  • Page 48: Connecting An External Speaker

    2. Installation Connecting an External Speaker You can output the audio signals to the external speaker. To connect an external speaker, connect an audio cable to the Audio Out port of the projector and the audio output of an external speaker. •...
  • Page 49 Projector Installation Select the menu tab using the buttons. If you select the Display Status tab, you can confirm the information in this step. Press the button. Select the item to be changed using the buttons. Press the [Enter] button. If [To settings] is displayed on the right, the item has a submenu.
  • Page 50 2. Installation • Inputting numbers Use the number buttons on the remote control to input numbers. • Inputting text (PJ WX4152N/WX4152NI) Use the keyboard that is displayed on screen to input text. You can also use the number buttons on the remote control to input numbers. If a confirmation screen appears, select [OK], and then press the [Enter] button.

  • Page 51: Interactive Function

    The interactive function allows you to operate a computer connected to the projector directly on the projection screen. You can also write and draw on a projected screen using the included software "RICOH PJ Interactive Software". To use the interactive function, the following settings are required.

  • Page 52: Enabling Interactive Mode

    Register the computer USB adapter to the projector. Enable the projector to recognize the electronic pen. Install RICOH PJ Interactive Software on a computer. Enabling Interactive Mode In Interactive Mode, the projector can recognize the electronic pen and the computer USB adapter.

  • Page 53: Registering The Computer Usb Adapter

    Projector Installation Select [On], and then press the [Enter] button. Press the [Menu] button twice to close the menu screen. Registering the Computer USB Adapter • Keep computer USB adapter out of reach of children. If a child accidentally swallows a computer USB adapter, consult a doctor immediately.
  • Page 54 2. Installation Connect the computer to the projector using an RGB cable or an HDMI cable. Project the computer screen on the projector screen. Press the [Menu] button. Select [Default Settings 1], and then press the button. Select [Interactive], and then press the [Enter] button. Check that [Interactive Mode] is set to [On].
  • Page 55 Projector Installation Select [PC Adapter Registration] and press the [Enter] button. Install the computer USB adapter into the computer. Upon being installed, the computer USB adapter flickers twice every 0.5 seconds. • If registration succeeds The message "Registration has completed." appears. The computer USB adapter flickers every two seconds.

  • Page 56: Enabling The Projector To Recognize The Electronic Pen

    2. Installation Press the [Menu] button twice to close the menu screen. • Do not register computer USB adapters for multiple projectors at the same time. The computer USB adapter might not be registered correctly. Enabling the Projector to Recognize the Electronic Pen Once the projector recognizes the electronic pen, you can directly operate the computer display on the screen.
  • Page 57 Projector Installation Turn the power switch of the electronic pen to "On". The communication indicator on the electronic pen will then flicker. If the communication indicator fails to flicker, check that the rechargeable battery is installed in the electronic pen. If a battery is installed, recharge it. Point the pen nib toward the projected screen.

  • Page 58: Installing Ricoh Pj Interactive Software

    Step 1. Installing RICOH PJ Interactive Software RICOH PJ Interactive Software allows you to write and draw on a projection screen. When you use RICOH PJ Interactive Software, install it on a computer. For details about how to use RICOH PJ Interactive Software, see Operating Instructions (Interactive Function).
  • Page 59 Click [Finish]. • If the [User Account Control] dialog box appears during the installation procedure, click [Yes] or [Continue]. • To uninstall RICOH PJ Interactive Software, use the program delete function in [Control Panel] to delete "RICOH PJ Interactive Software".
  • Page 60 2. Installation...

  • Page 61: Replacement And Adjustment

    3. Replacement and Adjustment Replaceable Part Hierarchy The flow chart below shows what parts must be removed to access each replaceable part in the projector. The parts on the first level (e.g., Lamp module) are accessible without removing any other parts. The more levels down that a part is, the more parts you need to remove in order to access it.

  • Page 62: Special Tools

    3. Replacement and Adjustment Special Tools Make sure that technicians are equipped with the following tools, which will be necessary in order to update the main firmware, and to perform adjustments that are necessary after replacing the optical engine or main board. 1.

  • Page 63: Parts Replacement

    Parts Replacement Parts Replacement Vent Cover Slide out the direction of blue arrow and remove the vent cover [A]. Lamp Unit Place a soft sheet such as a waste cloth on the flat surface to avoid damage and set the projector to be able to show the bottom.
  • Page 64 3. Replacement and Adjustment Raise the metal handle. Hold the handle, and then pull the lamp unit out of the projector. • About processing the used lamp: This machine's lamp uses a very small amount of inorganic mercury which is harmful for the environment. When handling the used lamp, take care to prevent damage and ask the customer to process as required by local ordinances or regulations.

  • Page 65: Intake Cover

    Parts Replacement Intake Cover While pressing the tab on the right side, remove the intake cover [A]. Exhaust Fan Cover Exhaust fan cover [A] (Two tabs) Rear Cover Lamp cover (page 61 "Lamp Unit") Intake cover (page 63 "Intake Cover") Exhaust fan cover (page 63 "Exhaust Fan Cover")
  • Page 66 3. Replacement and Adjustment Remove four screws on the bottom. Remove a screw on the right side. Remove a screw on the left side. Rear cover [A]...

  • Page 67: Intake Inner Cover

    Parts Replacement • Check the position of the hooks in the photo below before removing. Intake Inner Cover Rear cover (page 63 "Rear Cover")

  • Page 68: Front Cover

    3. Replacement and Adjustment Intake inner cover [A] ( x1) Front Cover Rear cover (page 63 "Rear Cover") Remove four screws.
  • Page 69 Parts Replacement Remove a screw [A] of the left side. Remove a screw. • When reassembling, attach the nut and washer as shown in the photo below.

  • Page 70: Top Cover

    3. Replacement and Adjustment Front cover ( Top Cover Rear cover (page 63 "Rear Cover") Front cover (page 66 "Front Cover")

  • Page 71: Terminal Cover

    Parts Replacement Top cover [A] ( x1, Terminal Cover Front cover (page 66 "Front Cover")

  • Page 72: Remote Control Receiver Board

    3. Replacement and Adjustment Terminal cover [A] ( x1) Remote Control Receiver Board Front cover (page 66 "Front Cover") Cover for remote control receiver [A] ( x1)

  • Page 73: Speaker

    Parts Replacement Remove the remote control receiver [A] with bracket ( x1). Remote control receiver board [A] ( x1, Speaker Front cover (page 66 "Front Cover")

  • Page 74: Control Panel Board

    3. Replacement and Adjustment Speaker [A] ( x2) Control Panel Board Top cover (page 68 "Top Cover")
  • Page 75 Parts Replacement Control panel board with bracket [A] ( x3) Key [A] ( x2)

  • Page 76: Interactive Adapter

    3. Replacement and Adjustment Control panel board [A] ( x4) Interactive Adapter Top cover (page 68 "Top Cover") Control panel board with the bracket (page 72 "Control Panel Board")

  • Page 77: Psu

    Parts Replacement Interactive adapter [A] Front cover (page 66 "Front Cover") Top cover (page 68 "Top Cover")
  • Page 78 3. Replacement and Adjustment Shield cover [A] of the rear side ( x2) Remove a screw of the ground wire. Remove a screw on the rear side of PSU.
  • Page 79 Parts Replacement Remove the power socket [A] upward. Remove a connector.
  • Page 80 3. Replacement and Adjustment Remove two screws, a plastic sheet [A] and three connectors and open one clamp on the front side of the PSU. • Remove the connector [B] with pushing the tab.
  • Page 81 Parts Replacement PSU [A] (Ballast side: x1, PSU board side Ballast side: PSU board side...
  • Page 82 3. Replacement and Adjustment Divide the PSU into main PSU and sub PSU ( x2). Main PSU ( x4)

  • Page 83: Network Board (Pj Wx4152N/Wx4152Ni)

    Parts Replacement Sub PSU ( x4, Network Board (PJ WX4152N/WX4152NI) Top cover (page 68 "Top Cover")
  • Page 84 3. Replacement and Adjustment Network board [A] with the bracket ( x4, Network board ( x4)

  • Page 85: Wireless Lan Module (Pj Wx4152N/Wx4152Ni)

    Parts Replacement Wireless LAN Module (PJ WX4152N/WX4152NI) Network board (page 81 "Network Board (PJ WX4152N/WX4152NI)")

  • Page 86: Interface Board

    3. Replacement and Adjustment Wireless LAN module ( x2, Interface Board Network board (page 81 "Network Board (PJ WX4152N/WX4152NI)") Interface board of the left side ( x11,...
  • Page 87 Parts Replacement...

  • Page 88: Exhaust Fan

    3. Replacement and Adjustment Exhaust Fan Front cover (page 66 "Front Cover") Exhaust fan [A] ( x3,...

  • Page 89: Lamp Ballast

    Parts Replacement Lamp Ballast (page 75 "PSU") Remove two screws and a connecter. • Remove the connector with pushing the tab.
  • Page 90 3. Replacement and Adjustment Remove a screw. Lamp ballast unit ( Lamp ballast ( x1)

  • Page 91: Main Board

    Parts Replacement Main Board • When replacing the main board, you must enter the current value of color wheel index delay and adjust the keystone after installing the new board. (page 106 "Keystone Calibration"), (page 113 "Color Wheel Index Delay") •...
  • Page 92 3. Replacement and Adjustment Remove four screws. Remove three screw of the bottom. Remove the optical unit and main board upward.
  • Page 93 Parts Replacement Remove two screws. Remove two connectors of the main board’s rear side.
  • Page 94 3. Replacement and Adjustment Remove the connector which connects the main board and the optical unit. Remove the bracket ( x2).

  • Page 95: Optical Unit

    Parts Replacement Optical Unit • After replacing the optical unit, you must input the value of color wheel index delay that is specific to the new unit and do the keystone adjustment. (page 106 "Keystone Calibration"), (page 113 "Color Wheel Index Delay") Remove with the main board (page 89 "Main Board").

  • Page 96: Lamp Power Cord

    3. Replacement and Adjustment Lamp Power Cord Exhaust fan (page 86 "Exhaust Fan") Lamp ballast (page 87 "Lamp Ballast") Upper part of Exhaust duct ( x2)
  • Page 97 Parts Replacement Lower part of Exhaust duct ( x2) Lamp power cover [A] ( x1)

  • Page 98: Lamp Fan

    3. Replacement and Adjustment Lamp power cord [A] ( x1) Lamp Fan Optical unit (page 93 "Optical Unit")

  • Page 99: Intake Fan

    Parts Replacement Remove the two screws. Intake fan (page 97 "Intake fan") Lamp fan [A] ( Intake fan Remove the two screws on the lamp fan. (page 96 "Lamp Fan")

  • Page 100: Temperature Sensor (Thermistor)

    3. Replacement and Adjustment Intake fan [A] ( x4) Temperature Sensor (Thermistor) (page 75 "PSU")

  • Page 101: Lamp Cover Open Sensor

    Parts Replacement Temperature sensor cover [A] ( x1) Temperature sensor [A] ( x2) Lamp Cover Open Sensor Intake fan (page 97 "Intake fan")

  • Page 102: Foot Adjuster

    3. Replacement and Adjustment Lamp cover open sensor [A] ( x1) Foot adjuster When removing the front right foot adjuster [A], remove the ballast (page 87 "Lamp Ballast"). When removing the rear foot adjuster [B] and front left foot adjuster [C], remove the optical unit (page 93 "Optical Unit").
  • Page 103 Parts Replacement Foot adjuster (Two tabs)

  • Page 104: Electrical Adjustment

    3. Replacement and Adjustment Electrical Adjustment Adjustment Points vs Part Replaced The table below shows you the items to be adjusted according to the type of part you replaced. Part Keystone Sub Contrast Color wheel index delay Main board Control panel board Optical unit For this model, Sub Contrast is adjusted at the factory and no further adjustment is required.

  • Page 105: Preparation

    Electrical Adjustment 3. Press the [Enter] button four times. 4. Press the [1] button four times. Preparation Test equipment 1. PC (Personal computer) (Windows PC, OS: Windows 8/7/Vista/XP) 2. Cables RGB Cable and Control (USB A to mini-B) Cable 3. A protractor for Vertical Auto Keystone Calibration Projector Setup Plug in the power cord and press the [Power] button of the projector.
  • Page 106 3. Replacement and Adjustment 4. Press the [1] button three times. How to display the Service status After the projector has entered the service mode, press the [AV Mute] and buttons simultaneously. Then, the following “Service status” window appears. When pressing the [Menu] button, it will quit. If it doesn’t appear, repeat from the beginning.
  • Page 107 Electrical Adjustment KC3: Value of keystone adjustment 3 Fan1 (intake): Rotation count of intake fan Fan2 (lamp): Rotation count of exhaust fan Fan3 (exhaust): Rotation count of exhaust fan Error log (PIC): Display of the error ID log that is recorded by the standby micro computer. Error log (Main): Display of the error ID log that is recorded by the main board software Model: Model name Serial No.: Serial number...

  • Page 108: Keystone Calibration

    3. Replacement and Adjustment Fan locations 1. Fan1 (Intake fan) 2. Fan2 (Lamp fan) 3. Fan3 (Exhaust fan) Keystone Calibration Press the [Input] button and buttons of the projector simultaneously in the service mode. • When using the remote controller, press the [Enter] button twelve times, and then press the [1] button four times.
  • Page 109 Electrical Adjustment Set the projector on a level surface. Press the [Input] button of the projector. When the adjustment is successfully completed, the values changes from the default [25-3375-2048]. (Example: See below)
  • Page 110 3. Replacement and Adjustment If it fails, the values don’t change from the default [25-3375-2048]. Keep the projector at 20 degrees. RTB 3 Step 4 is corrected [A] 20 degrees...
  • Page 111 Electrical Adjustment Select the [KC1] item by pressing the button. Press the [Input] button of the projector. When the adjustment is successfully completed, the values changes from the default [25-3375-1792]. (Example: See below) If it fails, the values don’t change from the default [25-3375-1792].
  • Page 112 3. Replacement and Adjustment Keep the projector at -20 degrees after removing the stand at the rear of projector. RTB 3 Step 7 is corrected [A] -20 degrees Select the KC2 item by pressing the button. Press the [Input] button of the projector. When the adjustment is successfully completed, the values changes from the default [25-3375-2304].
  • Page 113 Electrical Adjustment If it fails, the values don’t change from the default [25-3375-2304]. • When the projector is not tilted accurately +/- 20 degrees, the adjustment values ([KC1] and [KC2]) do not change. Set the projector on a level surface and turn on the projector to shine the lamp through it for 30 minutes or more.
  • Page 114 3. Replacement and Adjustment Select the KC3 item by pressing the button. Press the [Input] button of the projector When the adjustment is successfully completed, the values changes from the default [25-3375-2048]. If it fails, the values don’t change from the default [25-3375-2048]. •...

  • Page 115: Color Wheel Index Delay

    Electrical Adjustment Color Wheel Index Delay • This adjustment is only needed when replacing the optical unit or the main board. Do not make this adjustment in other case. Press and hold the [Input] and buttons of the projector simultaneously in the service mode.

  • Page 116: Altitude

    3. Replacement and Adjustment Altitude This setting is effective only when [High Altitude Mode] is [On] (over 1,500m (4,921ft)). Press and hold the [Input] and buttons of the projector simultaneously in the service mode. Select the correct value by pressing the button.
  • Page 117 Electrical Adjustment Press and hold the [Enter] and [Menu] buttons of the projector simultaneously for two seconds. Press the button two times. Press the button. Press and hold the [Enter] button for two seconds. The password will reset. When using the remote control Connect the power cable and hold down the [ON/STANDBY] button to display the password input window.
  • Page 118 3. Replacement and Adjustment...

  • Page 119: System Maintenance

    4. System Maintenance Firmware Update Updating the firmware using a USB memory device (PJ WX4152N/ WX4152NI) You can update the two firmware files (one for the main board and one for the network board) by using a USB memory device. •...

  • Page 120: Updating The Firmware Using A Computer (Pj Wx4152)

    Check that the firmware is updated to the most recent version via the service status window. Updating the Firmware Using a Computer (PJ WX4152) You can update the main board firmware by using the tool with a computer. Before you begin firmware update, the SiLabs driver software must be installed on your computer.
  • Page 121 Connect the other end of the USB cable to your computer. While holding down the [Input] and [AV Mute] buttons, plug in the power cord. Start Ricoh Projector FW Update Tool on your computer. Click [Tool] and then [COM Port]. Select the number of the COM Port that has been created in Step 1, and then click [OK].
  • Page 122 • “Skip Boot loader Area:” is selected by default. Do not change the setting unless otherwise indicated. Click [Start Download]. When update is complete, the “Returned:” area under “Checksum[Hex]”on the Ricoh Projector FW Update Tool window displays the same value as the “Expected:” area. Confirm the version of firmware.

  • Page 123: Data Backup/Restore

    Data Backup/Restore Data Backup/Restore When replacing the main board or the optical unit, the backup/restore tool can be used for backing up and restoring projector settings. • This product requires that the backup/restore tool’s version is Ver. 1.6.0.0 or later. What to Do When Replacing Parts When replacing the main board Before replacement: Perform “Data Backup”...

  • Page 124: How To Use The Backup/Restore Tool

    4. System Maintenance How to Use the Backup/Restore Tool Downloading the tool Download the “Backup Tool” from SRES-BB. After extracting the package, Execute “Y0119100*.exe”. The following files will appear. • ServiceTool_DataBackupRestore.EXE (the backup/restore tool) • USB-Serial_Driver_XP-Vista-7.EXE (driver software required when connecting the projector and the computer) Installing the USB Driver Execute “USB-Serial_Driver_XP-Vista-7.EXE”...

  • Page 125: Starting The Backup / Restore Tool

    Data Backup/Restore Connect the projector and the computer with a USB cable (USB Type A / Type mini-B). [A] USB port (Type mini-B) Starting the Backup / Restore Tool Execute “ServiceTool_DataBackupRestore.EXE” and open the “ServiceTool_DataBackupRestore” folder. Execute “ServiceTool.exe”. Select the COM port that is used for connection between the projector and the computer. •...

  • Page 126: How To Perform Data Backup

    4. System Maintenance How to Perform Data Backup Click [Data Backup]. Only when changing the destination folder: Click [Choose], and then select where to save the file. Click [Backup]. Backup will take 3 to 4 minutes.

  • Page 127: How To Check The Data Backup

    Data Backup/Restore When “Backup Complete.” is displayed, click [OK]. How to Check the Data Backup Open “Data_BackupRestore_**.xls” in the “ServiceTool_DataBackupRestore” folder. *Macros must be enabled. Open the “Backup” worksheet and click [Execute] on the sheet. Select the backup file “PJ WX4152_**************.dat”. (** indicate the date and time.) The file name above is an example.

  • Page 128: How To Perform Data Restore

    4. System Maintenance How to Perform Data Restore Click [Data Restore]. Click [Choose] and select the backup file “PJ WX4152_**************.dat”. The file name above is an example. "WX4152_" may be either of the following, depending on the projector model. • WX4152NI •...

  • Page 129: How To Check The Keystone Backup

    Data Backup/Restore Only when changing the destination folder: Click [Choose], and then select where to save the file. Click [Backup]. (Backup will take 1 to 2 minutes.) When “Backup Complete.” is displayed, click [OK]. How to Check the Keystone Backup Open “Data_BackupRestore_**.xls”...

  • Page 130: How To Perform Keystone Restore

    4. System Maintenance How to Perform Keystone Restore Select [Keystone]-[Restore]. Make sure that [Use Backup Data] radio button is selected and click [Choose]. Then, select the backup file “KC_**************.dat”. If you cannot back up the settings from the old board, select [Manual] and enter the following values.

  • Page 131: Serial Number Setup

    Data Backup/Restore Serial number Setup Select [Serial Number]-[Setup]. For “Serial Number”, enter the serial number (11 digits including the hyphen). Then, click [Write]. Example: 47XA-111111...

  • Page 132: Service Status

    4. System Maintenance Service Status Even when the lamp does not light due to a broken lamp (projection does not start), the service status information including the lamp time and the total time can be acquired and displayed by using the Service Status Tool without replacing the lamp.
  • Page 133 Service Status Select the COM port used for connecting the projector and the computer. Click [Get Service Status] to display the following service status information. Item Display name Main version Version (Main-StandbyMicon-Network) Standby microcomputer version Version (Main-StandbyMicon-Network) NW version Version (Main-StandbyMicon-Network) Total time Total projector usage time since installation Time that the currently installed lamp has been...

  • Page 134: Network Service Menu

    4. System Maintenance Network Service Menu Displaying the Network Service Menu Enter the service mode. (page 103 "Projector Setup") Press the [MENU] button. Press button five times to display the “Network/USB Settings” menu. Press button. Press button several times to display the “Network Application Settings” menu. Menu Items The following items can be set in the network service menu.

  • Page 135: Menu List

    Menu List Menu List Image Adjustment Menu Item Default Picture Mode Standard Select the picture mode. This function is not available when you select [On] in [3D Projection] under [Display/Sound Settings] or [On] in [Interactive Mode] under [Default Settings • Bright This image mode makes it easier to see the projection in bright locations.
  • Page 136 4. System Maintenance Item Default Sharpness Adjust the sharpness of the image. The greater the value, the sharper the image. R-level Adjust the level of red in the image. The greater the value, the stronger the color red is in the image. G-level Adjust the level of green in the image.
  • Page 137 Menu List Item Default RGB Input Range Auto Select the RGB input range. This function is available when you select [HDMI] (RGB signals) as an input signal. • Auto The projector switches RGB input range according to the settings of the connected equipment.

  • Page 138: Display / Sound Settings Menu

    4. System Maintenance Item Default Detailed Signal Settings > Clamp Pulse 2 0 to 255 Adjust the clamp pulse width. This function is available when you select [Computer] as an input signal. *1 The default of [Phase], [Clamp Pulse 1], and [Clamp Pulse 2] is variable because the projector automatically adjusts these settings according to the input signal.
  • Page 139 Menu List Item Default Aspect Normal Select the aspect ratio of the image. This function is not available when you select [USB Memory] or [Server] as an input signal. When you select [Network PC] or [Miracast] as an input signal, this function is available only while you are projecting the screen of a computer or a smart device.
  • Page 140 4. System Maintenance Item Default Wall Color Mode Select the image hue according to the projection surface when the image is being projected on something other than a screen. • Off • Whiteboard • Beige • Gray • Blackboard (Green) 3D Projection >...
  • Page 141 Menu List Item Default Closed Caption The projector supports closed captioning, which allows subtitles to be displayed at the bottom of the picture. This is pursuant to the regulations set forth by the US Federal Communications Commission (FCC). Select [CC-1] to [CC-4] to display the dialogue and narration of TV programs and videos that are closed captioned.

  • Page 142: Energy Saving Settings Menu

    4. System Maintenance Energy Saving Settings Menu Item Default Lamp Power Stnd. Select the lamp power level. To save energy, select the eco mode. To make images brighter, select the standard mode. The lamp power is switched to the standard mode regardless of this setting when [DICOM Sim.
  • Page 143 Menu List Item Default Power on Standby Specify whether or not to save energy while in standby. • Eco You can save energy while in standby, but start-up time is slower. • Q'ck On You can turn on the projector quickly, but the standby energy level is higher.

  • Page 144: Default Settings 1 Menu

    4. System Maintenance Default Settings 1 Menu Item Default Auto Input Search Specify whether or not to switch to another input signal that the projector detects when you press the [Input] button. Beep Specify whether or not to beep during use. Background on No Signal Logo Select the image display when there is no input signal.

  • Page 145: Default Settings 2 Menu

    Interactive > Interactive Mode (PJ WX4152NI only) Specify whether or not to enable the interactive mode. For details about the interactive mode, see page 83 "Using the Interactive Function (RICOH PJ WX4152NI only)". The interactive mode and 3D projection cannot be enabled simultaneously. If you change this setting to [On], [3D Projection] in [Display/Sound Settings] is switched to [Off].
  • Page 146 4. System Maintenance Item Default Power Timer > Projection Day (Not programmed) Select a day of the week to start projecting using the power time function. Power Timer > Projection Time (Not programmed) Specify the time to start and end projecting using the power timer function. An interval of at least ten minutes is required between the startup time and the end time.

  • Page 147: Usb Settings Menu (Pj Wx4152N/Wx4152Ni)

    Menu List Item Default Start on Input Detection Specify whether or not to start projecting automatically if the signals are input while in standby. High Altitude Mode The number of fan rotations is high when set to [On]. The air is thin at high elevations, so the cooling efficiency of the projector is reduced.

  • Page 148: Settings

    4. System Maintenance • [Remove USB Mem.] in [Settings] • [USB Memory Free Space (KB)] and [USB Memory Access Status] in [Display Status] On Web Image Monitor, you can check [Network/USB Func. Firmware Version] on the top page. Settings Still Image Item Default Display Effect...

  • Page 149: Display Status

    Menu List Display Status USB Memory Item Default USB Memory Free Space (KB) Display the space available on the USB device (Displayed in KB). USB Memory Access Status Display whether or not the USB device can be accessed. Firmware Version Item Default Network/USB Func.

  • Page 150: Wireless Lan (Pj Wx4152N/Wx4152Ni)

    4. System Maintenance Item Default Transmission Speed Auto-Negotiation Select a wired LAN speed that matches your network environment. It is recommended that [Auto-Negotiation] be selected. • Auto-Negotiation • 10BASE-T Full Duplex • 10BASE-T Half Duplex • 100BASE-TX Full Duplex • 100BASE-TX Half Duplex TCP/IP Settings Item Default...
  • Page 151 Menu List Wireless LAN Settings Item Default Wireless LAN Enable Specify whether to enable or disable wireless LAN. Communication Mode Adhoc Select the wireless LAN communication mode. • Infrastructure Select this mode when you want to connect the projector to a wireless LAN network.
  • Page 152 4. System Maintenance Item Default Subnet Mask 0.0.0.0 Enter the subnet mask. Default Gateway 0.0.0.0 Enter the default gateway. Security Item Default Authentication Method Open System Select the wireless LAN authentication method. • Open System • WEP Shared Key • WPA/WPA2-PSK •...
  • Page 153 Menu List Item Default Transmission WEP Key Number Select the key number used to authenticate and encrypt transmissions when you select [WEP] in [Encryption Method]. • 1 • 2 • 3 • 4 Network Key (blank) Enter the WEP key when you select [Open System] or [WEP Shared Key] in [Authentication Method] and select [WEP] in [Encryption Method].
  • Page 154 4. System Maintenance Item Default Client Certificate User Name (blank) Enter the client certificate user name used for WPA/WPA2-EAP or WPA2- EAP when [EAP-TLS] is selected in [EAP Type]. This setting is optional. If it is blank, the default value of the certificate will be used to decrypt the certificate.

  • Page 155: Lan Common

    Menu List Reset Wireless LAN Settings Default Reset Wireless LAN Settings The following wireless LAN settings are reset to their defaults: Communication Mode, SSID, Channel, Authentication Method, Encryption Method, Transmission WEP Key Number, Network Key, DHCP, IP Address, Subnet Mask, Default Gateway. LAN Common Specify the wired LAN and wireless LAN settings.

  • Page 156: Projector Id (Pj Wx4152N/Wx4152Ni)

    4. System Maintenance Item Default Projector Search Enable Specify whether or not to search for the projector automatically when the projector and the device connected to the projector are on the same network. HTTP Server Settings (PJ WX4152N/WX4152NI) Item Default HTTP Port Enter an HTTP port that is between 1 and 65535.

  • Page 157: Display Status

    Menu List Display Status Wired LAN (PJ WX4152N/WX4152NI) Item Default Current wired LAN settings are displayed. You can confirm the following items: Connection Status, MAC Address, Transmission Speed, IP Address, Subnet Mask, Default Gateway Wireless LAN (PJ WX4152N/WX4152NI) Item Default Current wireless LAN settings are displayed.

  • Page 158: Administration Tools

    4. System Maintenance Administration Tools Web Image Monitor Item Default Web Image Monitor Enable Specify whether or not to allow the projector settings to be changed and checked using a web browser. To enable this setting, you must restart Web Image Monitor after making the change.

  • Page 159: Pjlink

    Menu List Item Default Control System IP Address 0.0.0.0 Enter the IP address of Crestron Control System. Control System IP ID Enter the IP ID to connect to Crestron Control System. Control System Port 41794 Enter the port number for communicating to Crestron Control System. PJLink Item Default...

  • Page 160: Security

    4. System Maintenance Security Item Default Administrator Authentication Specify whether or not to set administrator authentication. An administrator password is required to change this setting. If administrator authentication is set, a password is required for the following operations: • Changing [Transmission WEP Key Number], [Network Key], [EAP Type], [Client Certificate User Name], [MS-CHAP v2 User Name], [MS-CHAP v2 Password], [Windows Domain Name], [Server Certificate Authentication], [Intermediate CA Permission], [Crestron WebUI User Auth.], [Crestron...

  • Page 161: Miracast

    Menu List Item Default Reset Security Settings Reset the values of the following settings protected by Administrator Authentication: [Transmission WEP Key Number], [Network Key], [EAP Type], [Client Certificate User Name], [MS-CHAP v2 User Name], [MS-CHAP v2 Password], [Windows Domain Name], [Server Certificate Authentication], [Intermediate CA Permission], [Crestron WebUI User Auth.], [Crestron WebUI User Password], [Crestron WebUI Admin.

  • Page 162: Display Status

    4. System Maintenance Item Default Display Effect None Select the display effect for switching the image. • None • Push The current image is pushed off by the next image. • Wipe The current image is wiped off by the next image. •...

  • Page 163: Administrator Authentication

    Menu List Item Default PJLink Class Display the PJLink class. Firmware Version Item Default Network/USB Func. Firmware Version Display the firmware version of the network and USB functions. Administrator Authentication Item Default Reset Administrator Password Reset the administrator password. Reset PJLink Password Reset the PJLink password.
  • Page 164 4. System Maintenance...

  • Page 165: Troubleshooting

    5. Troubleshooting LED Display / Error ID If a problem occurred on the projector, the type of error can be checked by the following three types of notification. Notification How to confirm the error status Light on the [Power] button and Check the status of the indicator.
  • Page 166 5. Troubleshooting • If the cause is not identified, first try the solutions that do not require parts replacement. Example: For Error ID "36", first try "applying vibration to the lamp unit by shaking it 5 times side to side about 30 cm across," and, if the problem is not solved, replace the lamp next. •...
  • Page 167 LED Display / Error ID Error Status / LED display Cause Solution [Status] The lamp does not turn on correctly. • Apply vibration to the lamp [LED display] unit by shaking it 5 times side Mercury bridge*1 to side about 30 cm across. has occurred.
  • Page 168 5. Troubleshooting Error Status / LED display Cause Solution [Status] The lamp turned off during use. [LED display] • Wait for the projector to cool down. The ballast temperature is high. • Replace the ballast. (page 87 "Lamp Ballast") [A] Lamp [B] Temp Flashing interval: 1 second [Status] •...
  • Page 169 LED Display / Error ID Error Status / LED display Cause Solution [Status] The lamp turned off during use, or does not turn on. [LED display] PSU defect / failure Replace the PSU. (page 75 "PSU") [A] Lamp [B] Temp Flashing interval: 0.2 seconds [Status]...
  • Page 170 5. Troubleshooting Error Status / LED display Cause Solution [Status] The lamp turned off during use, or does not turn on. [LED display] Replace the ballast. (page 87 Ballast defect "Lamp Ballast") [A] Lamp [B] Temp Flashing interval: 0.2 seconds [Status] The lamp turned off during use, or does not turn on.
  • Page 171 LED Display / Error ID Error Status / LED display Cause Solution • Clean the intake / exhaust section and wait for the projector to cool down. • Reconsider the installation [Status] location. (Avoid installing the The lamp turned off during The PSU temperature projector inside a small, use, or does not turn on.
  • Page 172 5. Troubleshooting Error Status / LED display Cause Solution [Status] “Fan Error” was displayed and the lamp turned off. [LED display] Replace the intake fan. (page 97 Fan defect "Intake fan") [A] Lamp [B] Temp Flashing interval: 1 time in 5 seconds [Status] “Fan Error”...
  • Page 173 LED Display / Error ID Error Status / LED display Cause Solution [Status] “Fan Error” was displayed and the lamp turned off. [LED display] Replace the exhaust fan. (page 86 Fan defect "Exhaust Fan") [A] Lamp [B] Temp Flashing interval: 3 times in 5 seconds [Status] Dust is clogging the...
  • Page 174 5. Troubleshooting Error Status / LED display Cause Solution [Status] “Temperature Error” was displayed and the lamp turned off. [LED display] Hardware defect / Replace the main board. (page 89 failure "Main Board") [A] Lamp [B] Temp Flashing interval: 1 time in 5 seconds [Status] “Hardware Error”...
  • Page 175 LED Display / Error ID Error Status / LED display Cause Solution [Status] “Hardware Error” was displayed and the lamp turned off. [LED display] Hardware defect / Replace the main board. (page 89 failure "Main Board") [A] Lamp [B] Temp Flashing interval: 0.2 seconds [Status]...
  • Page 176 5. Troubleshooting Error Status / LED display Cause Solution [Status] “Hardware Error” was displayed and the lamp turned off. [LED display] Hardware defect / Replace the main board. (page 89 failure "Main Board") [A] Lamp [B] Temp Flashing interval: 0.2 seconds [Status] “Hardware Error”...
  • Page 177 LED Display / Error ID Error Status / LED display Cause Solution [Status] “Hardware Error” was displayed and the lamp turned off. [LED display] DMD defect / Replace the main board. (page 89 failure "Main Board") [A] Lamp [B] Temp Flashing interval: 0.2 seconds [Status]...
  • Page 178 5. Troubleshooting Error Status / LED display Cause Solution [Status] Connection error of Check the connection of the the projector “The hardware error has projector adapter. adapter occurred. The interactive function is not available.” was displayed and the interactive function does not work.
  • Page 179 LED Display / Error ID Error Status / LED display Cause Solution [Status] “The hardware error has occurred. The power timer function is not available.” was displayed and the Battery has run out Replace the network board. power timer function does on the network (page 81 "Network Board (PJ not work.
  • Page 180 5. Troubleshooting Error Status / LED display Cause Solution [Status] • Turn off the power and turn it back on. “The network error has Software error occurred. Turn off the power • Turn off the power and update and turn on. When the same the firmware.

  • Page 181: Electronic Pen

    LED Display / Error ID In such a case, the lamp cannot be lit. Generally, this problem tends to occur when the power is forcibly turned off (Example: Disconnecting the AC cable while the power is on, power outage occurring, breaker being thrown).

  • Page 182: Interactive Function Error Messages

    5. Troubleshooting Interactive Function Error Messages Message Cause Solution The PC USB adapter for the The electronic pen has been Turn off the electronic pen, register interactive function may not registered to the projector the computer USB adapter to the be connected yet.

  • Page 183: Error Log

    Error Log Error Log Output Error Log Select [Error Log Tool]. The [Error Log Tool] main screen is displayed. Select the [COM port] connecting the projector in the [COM Port] list box. Click the [Get Main/Standby Micon Error Log] button. The [Output Error Log] screen is displayed.

  • Page 184: Display The Main Micon Error Log Viewer

    5. Troubleshooting Display the Main Micon Error Log Viewer Select [Error Log Tool]. The [Error Log Tool] main screen is displayed. Select the [COM port] connecting the projector in the [COM Port] list box. Click the [Main Micon Error Log] button. The [Main Micon Error Log Viewer] screen is displayed.

  • Page 185: Display The [Standby Micon Error Log Viewer]

    Error Log Display the [Standby Micon Error Log Viewer] Select [Error log Tool] The [Error Log Tool] main screen is displayed. Select the [COM port] connecting the projector in the [COM Port] list box. Click the [Standby Micon Error Log] button. The [Standby Micon Error Log Viewer] (PIC error log screen) is displayed.
  • Page 186 5. Troubleshooting Click the [Choose...] button. The screen to choose the log file is displayed. Select File: Error log file name. Click the [Show Error Log] button. The output error log is displayed. How to see the “Error log (PIC)” Displayed on the [Service status] window.
  • Page 187 Error Log Since the service status screen is displayed in hexadecimal, convert from the above displayed binary number. If you use the Error log Tool, you do not need to convert.

  • Page 188: Check Point Of Each Problem For Solution

    5. Troubleshooting Check Point of Each Problem for Solution Projector Use this section to diagnose problems with the projector. Problem Solutions Power does not turn on. • Make sure the power plug or connector is connected correctly. • Make sure the lamp cover is mounted correctly. page 61 "Lamp Unit"...
  • Page 189 Check Point of Each Problem for Solution Problem Solutions Image is not projected normally. • Make sure the input signal is compatible with the projector. • Check the status of the video tape or other video source. • Execute [Auto Set Signals] in [Image Adjustment]. •...
  • Page 190 5. Troubleshooting Problem Solutions Color is faded. • Check the settings of [Color Saturation], [R-level], [G- level], and [B-level] in [Image Adjustment]. Tint is poor. For details, see the Operating Instructions. • Make sure the screen is clean. • Check the settings of [Wall Color Correction] in [Display Settings].

  • Page 191: Interactive Function

    Check Point of Each Problem for Solution Problem Solutions Wired LAN is disabled. Check the settings of [Wired LAN Settings] in [Network Settings] under “Network/USB Settings”. (WX4152N/WX4152NI) For details, see the Operating Instructions. Wireless LAN is disabled. • Check the settings of [Wireless LAN Settings] in [Network Settings] under [Network/USB Settings].
  • Page 192 5. Troubleshooting Step Check item Solutions Check to see If the computer USB connector is not connected, connect it to one of whether the the USB ports on the computer. computer USB adapter is connected to in the computer. Check to see When registered, the computer USB adapter flickers once every 0.5 whether the seconds.

  • Page 193: Electronic Pen

    Check Point of Each Problem for Solution Step Check item Solutions Point the electronic If the electronic pen is recognized correctly, the pointer on the pen nib toward the projection screen will move in unison with the movement of the projected screen electronic pen.
  • Page 194 5. Troubleshooting...

  • Page 195: Appendices

    6. Appendices Mechanism Outline Block Diagram...

  • Page 196: Electrical Component Layout

    6. Appendices Electrical Component Layout 1. Control panel board 2. PSU (Main) 3. Lamp ballast 4. PSU (Sub) 5. DMD board 6. Interface board 7. Wireless LAN module (PJ WX4152N/ WX4152NI) 8. Network board (PJ WX4152N/ WX4152NI) 9. Main board 10.

  • Page 197: Interactive Function

    Mechanism Outline 11. Remote control receiver board 12. Speaker 13. Exhaust fan 14. Lamp unit 15. Lamp fan 16. Color wheel motor 17. Intake fan 18. Temperature Sensor Interactive Function The interactive function consists of the electronic pen and PC USB adapter. User can write images on the screen with the draw software and save it.

  • Page 198: Features

    6. Appendices Features 1. Supporting any projection screens. 2. Not need the calibration. 3. Not according to distance. • For safe operation, follow the warnings below regarding the batteries used in the pen. If you use the batteries incorrectly, it may result in fire or injury due to batteries leaking or exploding. •...

  • Page 199: System Configuration

    Mechanism Outline System Configuration 1. Image sources (VGA, HDMI port). 2. Show the images embedded the pattern. 3. Electronic pen catch the light of image. 4. Send the measurements via 2.4 GHz wireless LAN. 5. Send the position of the electronic pen via 2.4 GHz wireless LAN (HD mouse).
  • Page 200 MEMO...
  • Page 201 MEMO...
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