Appendix A: Errors And Troubleshooting; Identifying Errors - SolarEdge SE5K Installation Manual

62 Appendix A: Errors and Troubleshooting

Appendix A: Errors and Troubleshooting

This appendix describes general system problems, and how to troubleshoot them. For
further assistance, contact SolarEdge Support.

Identifying Errors

Errors may be indicated in various system interfaces: On the inverter bottom panel, a
red LED indicates an error. In the monitoring platform and the SetApp, errors are
displayed with codes.
For more information on the codes displayed for error and warning
messages, refer to
http://www.solaredge.com/sites/default/files/se-inverter-
installation-guide-error-codes.pdf
appear in SetApp, monitoring platform, and LCD (for inverters with LCD).
To identify the error types, use the methods described below.
To identify the error type using the inverter LEDs:
1. Move the ON/OFF/P switch to P position for less than 5 seconds and release it.
2. Observe the LED lights and use the following table to identity the
error type. For more information, refer to
https://www.solaredge.com/leds
Arc detected
Isolation or RCD problem
Grid error
High temperature
Pairing failed
Other issue
To identify the error type using the monitoring platform:
1. Open the site dashboard and click the Layout icon.
2. Right-click the inverter and select Info from the menu ( Figure 27 ). The inverter
details window is displayed ( Figure 28 ).
. This document describes errors that
.
Error type
-Three Phase System Installation Guide MAN-01-00505-1.2
LED color and state
Red Green
ON OFF
Blinking OFF
OFF ON
OFF Blinking
OFF OFF
OFF OFF
Blue
OFF
OFF
OFF
OFF
ON
Blinking