Ricoh Deneb-PJ2 Y069 Field Service Manual
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Ricoh Deneb-PJ2 Y069 Field Service Manual

Ricoh Deneb-PJ2 Y069 Field Service Manual

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Deneb-PJ2
Machine Codes: Y068/Y069
Field Service Manual
20 January, 2015

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Summary of Contents for Ricoh Deneb-PJ2 Y069

  • Page 1 Deneb-PJ2 Machine Codes: Y068/Y069 Field Service Manual 20 January, 2015...

  • Page 3: Important Safety Notices

    Important Safety Notices Lead-Free Solder This product is manufactured using lead-free solder as a part of a movement within the consumer products industry at large to be environmentally responsible. Lead-free solder must be used in the servicing and repair of this product. •...

  • Page 4: Trademarks

    • To prevent a fire or explosion, keep the machine away from flammable liquids, gases, and aerosols. A fire or an explosion might occur. This product contains substances which are harmful to humans and the environment. • The lamp contains mercury. Please dispose of this product or used lamps in accordance with local regulations.

  • Page 5: Table Of Contents

    TABLE OF CONTENTS Important Safety Notices........................... 1 Lead-Free Solder............................1 Prevention of Physical Injury.......................... 1 Observance of Electrical Safety Standards....................1 Safety and Ecological Notes for Disposal....................1 Trademarks..............................2 1. Product Information Overview................................7 Main Unit................................ 7 Control Panel..............................8 Connection Ports.............................9 Specifications..............................10 General Specifications..........................
  • Page 6 Parts List................................29 Service Parts List............................29 Part Replacement..............................31 Lens Ring Cover, Projector Lens........................31 Lamp Unit..............................33 Top Cover, IR-T Sensor..........................34 Rear Cover..............................35 Main Board, I/O Board, LAN Board......................36 Connector list............................40 Blower Module............................42 Top blower and duct...........................42 TC blower............................43 Bottom blower.............................
  • Page 7 Front Panel LEDs............................... 70 Main Procedures.............................. 72 A. No Power Troubleshooting........................73 B. Power Troubleshooting........................... 73 C. Image Performance Troubleshooting....................78 D. Remote Control Troubleshooting......................86 E. Network Troubleshooting........................88 RS232 Error Log Troubleshooting........................90 Equipment Needed............................90 Procedure..............................90 5. Test & Inspection Service Mode and Engineering Mode......................93 Service Mode...............................93 How to enter the Service Mode......................93...
  • Page 8 Network Test..............................107 6. Firmware Update PIC, PW392, DDP4421/DDP4422 FW Update..................109 Equipment Needed........................... 109 Firmware Update Procedure........................109 Connection............................109 Download software and update..................... 110 Check PW392, PIC, DDP4421/DDP4422 FW Version ..............113 LAN Firmware Update..........................114 Equipment Needed........................... 114 Connect the Projector &...

  • Page 9: Product Information

    1. Product Information Overview Main Unit 1. Lens ring 2. Zoom lens 3. IR receivers 4. LED indicators 5. Lamp door...

  • Page 10: Control Panel

    1. Product Information 6. Outlet vent 7. Kensington lock 8. Security bar 9. Power connector 10. Power switch 11. Connector panel 12. Inlet vent & filter 13. Keypad panel Control Panel / Power key 2. Menu key 3. Enter key 4.

  • Page 11: Connection Ports

    Overview 8. Zoom key 9. Input key 10. Info. key 11. Four directional select keys Connection Ports 1. Composite video input connector 2. HDMI connector 3. DVI-D connector 4. BNC connector 5. Trigger out connector 6. LAN connector 7. Computer in connector 8.

  • Page 12: Specifications

    1. Product Information Specifications General Specifications Item Description “TI” 0.7” XGA DMD, Type A, DC3 / “TI” 0.67” WUXGA DMD, Technology Type A, DC3 Dimension (W x D x H) 452.8 x 389.9 x 205.5 mm (without lens, w/o elevators) •...
  • Page 13 Specifications Item Description • NTSC: NTSC M 3.58MHz, 4.43MHz • PAL: PAL B/D/G/H/I/M/N, 4.43MHz • SECAM: SECAM B/D/G/K/K1/L, 4.25/4.4 MHz Video compatibility • SDTV: 480i/p, 576i/p • HDTV: 720p(50/60Hz), 1080i/p(50/60Hz), 1080p 24\25\30\50\60 Hz • Typical: 6,300(XGA) /5,500(WXGA) Brightness • Minimum: 5,600(XGA) /4,900(WXGA) •...

  • Page 14: Compatible Mode

    1. Product Information Item Description • 6 Segment—RGBCYW, Filter Diameter: 56mm Color wheel • Filter Segment: 6S R81 Y41 G84 C31 W52 B71 • 2X, 7200RPM (120Hz) & 3X, 10800RPM (180Hz) Lamp 465W, arc 1.1 Projection lens See the section about the Lens (page 17 "Lens") •...
  • Page 15 Specifications Frequen Refresh Signal Resolution cy H. rate Video Digital Analog Remark [KHz] [Hz] 640 x 400 37.9 85.1 85Hz 720 x 400 31.5 720 x 576 640 x 480 31.5 640 x 480 640 x 480 37.9 72.8 72Hz 640 x 480 37.5 640 x 480...
  • Page 16 1. Product Information Frequen Refresh Signal Resolution cy H. rate Video Digital Analog Remark [KHz] [Hz] SXGA 1280 x 1024 SXGA 1280 x 1024 SXGA 1280 x 1024 91.1 SXGA+ 1400 x 1050 UXGA 1600 x1200 HD1080 1920 x 1080 HD1080 1920 x 1080 HD1080...

  • Page 17: Timing Table (Only Support Xga, Wuxga Does Not Support 3D Function)

    Specifications Frequen Refresh Signal Resolution cy H. rate Video Digital Analog Remark [KHz] [Hz] 1920 x 1080p (SOG) 1280 x 720 1280 x 720p (SOG) 1280 x 720p (SOG) SDTV 720 x 576 31.3 720 x 576i 15.625 (SOG) 720 x 576p (SOG) 720 x 480 31.5...

  • Page 18: Computer Compatibility For Mac

    1. Product Information Pixel Clock Input Signal Resolution V Freq.(Hz) H Freq.(kHz) Video Image (MHz) Frame 1024 x 768 120.13 98.87 139.276 sequential Frame 720p 1280 x 720 120.31 92.88 161.997 sequential Computer compatibility for MAC Mac book Pro Power Mac G4 Mac book Power Mac G5 (Intel)

  • Page 19: Lamp Information

    Specifications Mac book Pro Power Mac G4 Mac book Power Mac G5 (Intel) compatibility compatibility compatibility Resolution compatibility Digital Analog Digital Analog Digital Analog Digital Analog 1280x102 1920x108 1920x120 (*1) (*1) 1920 x 1200 @60Hz only support RB (reduced blanking) •...
  • Page 20 1. Product Information Projection Replacement Standard Replacement Replacement Replacement lens Lens Type 5 Lens Type 2 Lens Type 6 Lens Type 7 Lens Type 9 Focal length 18.07-22.5 14.03-17.96 22.56-42.87 42.68-80.90 F number 2.30-2.57 2.00-2.32 2.30-3.39 2.30-2.74 Focus spec 67 lp/mm 47 lp/mm 67 lp/mm 67 lp/mm...
  • Page 21 Specifications Projection Replacement Standard Replacement Replacement Replacement lens Lens Type 5 Lens Type 2 Lens Type 6 Lens Type 7 Lens Type 9 XGA, WUXGA: (Dim corner is larger than 50%) Horizontal: +/-15% (typical; tolerance +/-4%) Vertical: +/-50% (typical; tolerance +/-4%) Motorized lens shift Lens shift accuracy: 0.5 pixel per step...
  • Page 22 1. Product Information Projection Replacement Standard Replacement Replacement Replacement lens Lens Type 5 Lens Type 2 Lens Type 6 Lens Type 7 Lens Type 9 1 pixel (core pixel) XGA=3.2mm @ 100“ screen Flare 2.Green flare<=2.5 pixels (Observable from 1.5m) 3.Blue/Red flare<=2.5 pixels (Observable from 1.5m) Unbalance <50cm @100”...

  • Page 23: Diagram

    Diagram Diagram...
  • Page 24 1. Product Information...

  • Page 25: Installation

    2. Installation Installation Requirements Environment/Power Requirements Operating temperature 5ºC to 40ºC / 41°F~104°F Power supply 100~240VAC ± 10%, 50~60Hz (Auto-ranging and power factor correction) Machine Space Requirements Do not block projector in/out air vents and keep 30 cm clearance around vents for air flow. Machine Dimensions 453 mm (W) x 390 mm (D) x 212 mm (H) (without lens, with elevators)

  • Page 26: Main Machine Installation

    2. Installation Main Machine Installation The user must set this projector up. • About the handling of this machine, follow the contents with reference to Safety Information of the user manual. Accessory Check Description Q’ty Projector with lens cover Power cord VGA cable Remote control AA (R6) batteries (for remote control)

  • Page 27: Precautions

    Main Machine Installation Description Q’ty Documentation: User’s Manual (CD and Paper) Documentation: Warranty Card • Due to different applications in each country, some regions may have different accessories. Precautions Please follow all warnings, precautions and maintenance as recommended in this manual. •...
  • Page 28 2. Installation • In areas susceptible to excessive dust and dirt. • Near any appliance generating a strong magnetic field. • In direct sunlight.

  • Page 29: Replacement And Adjustment

    3. Replacement and Adjustment Special Tools Make sure that engineers are equipped with the following tools, which will be necessary in order to update the firmware, and to perform adjustments that are necessary after replacing the optical engine (page 54 "Optical Engine") or main board(page 36 "Main Board, I/O Board, LAN Board"). 1.

  • Page 30: Equipment Needed

    3. Replacement and Adjustment Equipment Needed 1. Screw bit (+): 105 2. Screw bit (+): 107 3. Screw bit (-): 107 4. Hex sleeves 5 mm 5. Tweezers 6. Utility knife 7. Projector...

  • Page 31: Parts List

    Parts List Parts List Service Parts List 1. Lens ring cover 2. Lamp unit 3. Top cover 4. IR-T sensor 5. Rear cover 6. Main board 7. I/O board 8. LAN board 9. Top/Bottom blower 10. TC blower 11. System fan 12.
  • Page 32 3. Replacement and Adjustment 30. DA module 31. DC Motor ×2 32. Horizontal Sensor 33. Vertical Sensor 34. Thermal switch 35. Ballast 36. Harness (Main board to Ballast) 37. Harness (Lamp to Ballast) 38. PSU 39. Harness (I/O board to PSU) 40.

  • Page 33: Part Replacement

    Part Replacement Part Replacement • This process is protective level II. Operators should wear electrostatic chains. • When removing or disassembling the optical engine, please note that specific environmental conditions (clean room) are required. Lens Ring Cover, Projector Lens Rotate the lens ring cover [A]. Pull out the lens cover strap to remove the lens ring cover.
  • Page 34 3. Replacement and Adjustment Pull out the lens shift lock [A], and hold the projector lens [B], rotate it carefully. Then remove the projector lens carefully. • Be careful not to dirty the glass of the projector lens. • Be careful not to touch the motor [A] [B] of the projector lens.

  • Page 35: Lamp Unit

    Part Replacement Lamp Unit Loosen the 2 screws on the lamp cover [A]. Remove the 3 screws, and then take out the lamp unit [A].

  • Page 36: Top Cover, Ir-T Sensor

    3. Replacement and Adjustment Top Cover, IR-T Sensor Remove the 1 screw on the front cover. Remove the 5 screws on the top cover. Pull to remove the top cover [A].

  • Page 37: Rear Cover

    Part Replacement Remove the 13 screws to remove the top shielding [A]. Remove the 2 screws and unplug the 1 connector for the IR-T sensor [A]. Rear Cover Remove the 9 screws (red circle) and 8 hex screws (yellow circle) to remove the rear cover [A].

  • Page 38: Main Board, I/O Board, Lan Board

    3. Replacement and Adjustment Main Board, I/O Board, LAN Board Remove the shield of terminal [A].
  • Page 39 Part Replacement Remove the 8 screws and 18 connectors on the front and the 2 connectors on the back to remove the main board modules.
  • Page 40 3. Replacement and Adjustment Remove the 2 screws to separate the main board [A] and the I/O board [B]. • Do not remove the 4 screws circled in the picture below.
  • Page 41 Part Replacement Remove the 1 screw to remove the LAN board [A]. Remove the 3 hex screws.

  • Page 42: Connector List

    3. Replacement and Adjustment Connector list Item Name on board Key feature Figure Red/white/black wire, white connector (3 SYSTEM FAN pin) Red/white/black wire, white connector and TOP BLOWR black wire tube (3 pin) Top blower [B], TC blower [C], and bottom TC BLOWER blower [D] each have a three-pin connector of the same color.
  • Page 43 Part Replacement Item Name on board Key feature Figure Yellow/black/red wire, white connector DA SENSOR and black wire tube (3 pin) DA sensor [G] and C/W sensor [I] each have a three-pin connector of the same color. Be sure to identify the harness of each C/W SENSOR unit before connecting its connector to the board.

  • Page 44: Blower Module

    3. Replacement and Adjustment Item Name on board Key feature Figure Red/black/white/blue wire, white THERMAL connector and black wire tube (4 pin) FILTER SENSOR Red/black wire, white connector (2 pin) Red/black/yellow wire, green connector (3 IR-F pin) Red/black/yellow wire, green connector (3 IR-T pin) Blower Module...

  • Page 45: Tc Blower

    Part Replacement Remove the 2 screws to remove the top blower duct [A]. TC blower Remove the top blower (page 42 "Top blower and duct") Remove the 4 screws to remove the TC blower module.

  • Page 46: Bottom Blower

    3. Replacement and Adjustment Remove the 3 screws to separate TC blower [A] and bracket [B]. • TC blower does not have the sponge [A]. Bottom blower Remove the TC blower. (page 43 "TC blower")

  • Page 47: System Fan

    Part Replacement Remove the 3 screws to remove the bottom blower [A]. System Fan Remove the 2 screws to remove the outlet vent [A].
  • Page 48 3. Replacement and Adjustment Remove the 3 screws to remove the system fan module [A]. Remove the 4 screws to separate the bracket [A] and fan [B].

  • Page 49: Main Board Shielding And Front Shielding

    Part Replacement Main Board Shielding and Front Shielding Remove the 4 screws to remove the main board shielding [A]. Remove the 2 screws to remove the front shielding [A].

  • Page 50: Front Cover, Led Board, Led Cover, Thermal Board, Ir Cover

    3. Replacement and Adjustment • When removing the front shield, take off the inner clip. Front Cover, LED Board, LED Cover, Thermal Board, IR Cover Remove the 7 screws.
  • Page 51 Part Replacement Unplug the 1 connector to remove the front cover [A]. Remove the 5 screws to disassemble: • Thermal board [A], • LED board [B], • LED cover [C], • IR-F sensor [D], • IR-F cover [E].

  • Page 52: Right Cover, Lamp Cover, Interlock Switch

    3. Replacement and Adjustment Right Cover, Lamp Cover, Interlock switch Remove the 4 screws to remove the right cover [A]. Remove the 2 screws to remove the interlock switch [A].

  • Page 53: Left Cover, Keypad Rubber, Keypad Board, Interrupt Switch

    Part Replacement Remove the 2 screws to remove the lamp cover [A]. Left Cover, Keypad Rubber, Keypad Board, Interrupt switch Remove the 6 screws to remove the left cover [A].
  • Page 54 3. Replacement and Adjustment Remove the 7 screws and unplug the 2 connectors to remove the keypad board [A], keypad rubber [B], and interrupt switch module [C]. Separate the switch holder [A] and interrupt switch [B].
  • Page 55 Part Replacement Remove the 4 screws to remove the vent cover and filter vent cover [A]. Separate the filter vent cover [A] and vent cover [B].

  • Page 56: Optical Engine

    3. Replacement and Adjustment Optical Engine Remove the 12 screws.

  • Page 57: Color Wheel, Photo Sensor Board

    Part Replacement Remove the tape, unplug the thermal switch connector, and then remove the optical engine [A]. Color Wheel, Photo Sensor Board Remove the optical engine. (page 54 "Optical Engine") Remove the 2 screws to remove the color wheel [A].

  • Page 58: Da Module

    3. Replacement and Adjustment Remove the 1 screw to remove the photo sensor board [A]. DA module Remove the optical engine. (page 54 "Optical Engine") Remove the 2 screws to remove the DA module [A].

  • Page 59: Dc Motor, Horizontal/Vertical Sensor

    Part Replacement DC Motor, Horizontal/Vertical Sensor Remove the optical engine. (page 54 "Optical Engine") Remove the 8 screws to remove the DC motors [A], horizontal sensor [B], and vertical sensor [C].

  • Page 60: Thermal Switch

    3. Replacement and Adjustment Thermal Switch Remove the optical engine. (page 54 "Optical Engine") Remove the 1 screw to remove the thermal switch [A].

  • Page 61: Ballast

    Part Replacement Ballast Remove the 4 screws and unplug the 1 connector to remove the ballast module [A]. Separate the ballast from the ballast shielding (hook ×4).

  • Page 62: Psu

    3. Replacement and Adjustment Unplug the 2 connectors. Remove the 4 screws and unplug the 5 connectors to remove the PSU [A].

  • Page 63: Dmd Fan

    Part Replacement DMD Fan Remove the 4 screws to remove the DMD fan module [A]. Separate the DMD fan [A] and fan bracket [B]. Bottom Cover, Bottom Shielding, AC inlet, Adjustable Foot Remove the 1 screw to remove the AC inlet [A].
  • Page 64 3. Replacement and Adjustment Remove the 3 screws to remove the blower duct [A]. Remove the 18 screws to separate the bottom shielding [A] and bottom cover [B].
  • Page 65 Part Replacement Remove the 3 adjustable feet [A] and nuts [B] from the bottom cover [C].

  • Page 66: Required Action After Replacing Parts

    3. Replacement and Adjustment Required Action after Replacing Parts After replacing parts, please execute the related items shown in the table below. Changed parts Software Action after Description Main After Optical Color repair page boar Blower firmware engine module wheel update Chapter 6.
  • Page 67 Required Action after Replacing Parts Changed parts Software Action after Description Main After Optical Color repair page boar Blower firmware engine module wheel update Chapter 5. (page 100 Fan calibration "Fan Calibration") Chapter 3. Focus (page 67 adjustment "Focus Adjustment") Chapter 3.

  • Page 68: Adjustment

    3. Replacement and Adjustment Adjustment Rod Adjustment If either of the defects ringed in red appears when projecting an image, perform the adjustment described below. Environment • The distance between the engine and the screen must be 2.0 M. • This process should be done in a dark environment (under 2 lux). Procedure 1.

  • Page 69: Focus Adjustment

    Adjustment Focus Adjustment • This step must be done only when engine is changed. Environment • Test equipment: Video generator. • Test signal: Analog 1024x768@60Hz • Test distance: 2.5m • Test pattern: Full screen [A] Procedure • Adjust the three plastic studs (red circles) at the same time to make the entire image clear, crisp and sharp.
  • Page 70 3. Replacement and Adjustment Inspection item • Check the focus under the pattern of Full Screen at a distance of 2.5m. • If focus is unacceptable, readjust the plastic stud. (Blurred words at one of the corners after adjustment are acceptable. However, the words should at least be recognizable.) After the adjustment, check the color at the rim of the image.

  • Page 71: Troubleshooting

    4. Troubleshooting Equipment Needed • Projector • PC (Personal Computer) • DVD Player • Screw drivers • VGA cable, power cord, component cable, audio cable, HDMI cable • Voltage test meter...

  • Page 72: Front Panel Leds

    4. Troubleshooting Front Panel LEDs 1. Filter LED 2. Error LED 3. Temp LED 4. Lamp LED 5. Power LED LED status and meanings Power LED Lamp LED Temp LED Error LED Filter LED Message Blue Flashing, Standby state 1sec on (LAN off) /5sec off Flashing,...
  • Page 73 Front Panel LEDs Power LED Lamp LED Temp LED Error LED Filter LED Message Blue Flashing, 0.5sec on Steady Error (Lamp fail) light /0.5sec Flashing, 0.5sec on Steady Error (Over temp) light /0.5sec Flashing, Flashing, 0.5sec on 0.5sec on Error (Fan fail) /0.5sec /0.5sec Flashing,...

  • Page 74: Main Procedures

    4. Troubleshooting Main Procedures...

  • Page 75: No Power Troubleshooting

    Main Procedures A. No Power Troubleshooting B. Power Troubleshooting Make sure all connectors are connected properly. Check LED indicator.
  • Page 76 4. Troubleshooting Error LED flashing red, temp LED steady lights red...
  • Page 77 Main Procedures Error LED flashing red, temp LED flashing red...
  • Page 78 4. Troubleshooting Error LED flashing red, lamp LED steady lights red...
  • Page 79 Main Procedures Error LED flashing red, filter LED flashing red...

  • Page 80: Image Performance Troubleshooting

    4. Troubleshooting C. Image Performance Troubleshooting 1-1 (Is the RICOH logo displayed on the screen?)
  • Page 81 Main Procedures 1-2 (Is the PC image displayed on the screen?)
  • Page 82 4. Troubleshooting 1-3 (Is video image displayed on the screen?)
  • Page 83 Main Procedures 1-4 (Is focus ok?)
  • Page 84 4. Troubleshooting 1-5 (Is color ok?)
  • Page 85 Main Procedures 1-6 (Have line bar?)
  • Page 86 4. Troubleshooting 1-7 (Is there noise on the image?)
  • Page 87 Main Procedures 1-8 (Is uniformity ok?)

  • Page 88: Remote Control Troubleshooting

    4. Troubleshooting D. Remote Control Troubleshooting...
  • Page 89 Main Procedures...

  • Page 90: Network Troubleshooting

    4. Troubleshooting E. Network Troubleshooting 1-1 Is the LAN connector LED in normal status?
  • Page 91 Main Procedures 1-2 Are the network settings of the unit right?

  • Page 92: Rs232 Error Log Troubleshooting

    4. Troubleshooting RS232 Error Log Troubleshooting Equipment Needed Software • Terminal software Hardware 1. Projector 2. Power cord 3. Female-to-female RS232 cable 4. PC/Laptop Procedure Plug in the power cord. Connect the projector and the PC with the RS232 cable. Start the prepared terminal software.
  • Page 93 RS232 Error Log Troubleshooting • Emulation: Auto detect • Telnet terminal ID: ANSI • Backscroll buffer lines: 500 Configure the ASCII Setup. • Choose “Send line ends with line feeds” • Choose “ Echo typed characters locally” • Choose “ Append line feeds to incoming line ends” •...
  • Page 94 4. Troubleshooting Item Error Log Explanation Related parts THERMAL I2CFail SENSOR/MB...

  • Page 95: Test & Inspection

    5. Test & Inspection Service Mode and Engineering Mode Service Mode How to enter the Service Mode Turn on the projector. Press the "Power [1]", "Left [2]", "Right [3]" and "Menu [4]" keys sequentially. • You can use the remote controller to enter the service mode in the same way. •...
  • Page 96 5. Test & Inspection Setting Item Description Model Name Shows the name of the projector. Shows the present PW392/PIC firmware version of the FW / PIC ver: projector. (page 109 "PIC, PW392, DDP4421/DDP4422 FW Update") Shows the present LAN, DDP4421/4422 firmware version of LAN / DDP ver: the projector.

  • Page 97: Engineering Mode

    Service Mode and Engineering Mode Engineering Mode How to enter the Engineering Mode Turn on the projector. Press the "Power [1]", "Left [2]", "Left [2]" and "Menu [3]" keys sequentially. • You can use the remote controller to enter the engineering mode in the same way. •...
  • Page 98 5. Test & Inspection Setting Item Description Shows the present LAN, DDP4421/4422 firmware version of LAN / DDP ver: the projector. (page 109 "PIC, PW392, DDP4421/ DDP4422 FW Update") (page 114 "LAN Firmware Update") Lamp Driver ver: Shows the present lamp driver version of the projector. MAC: Shows the MAC address of the projector.
  • Page 99 Service Mode and Engineering Mode Setting Item Description Lamp Voltage Shows the lamp voltage value of the projector. Mode Adjust Use this to calibrate the DA of the projector. (page 99 "DA DA Calibration Calibration") Custom Pattern Rotation Mode...

  • Page 100: Test Equipment And Conditions

    5. Test & Inspection Test Equipment and Conditions Test Equipment Needed • PC • DVD player with multi-system, equipped with "Component", "Composite", "S-Video" and "HDMI". • HDTV source (480P,720P,1080i,1080P)* * You can also use a computer with an HDMI port. Recommended Test Condition •...

  • Page 101: Calibration

    Calibration Calibration Lens Calibration After repairing the lens unit, lens calibration should be done. Put the projector on a horizontal place. Get into Service Mode. (page 93 "How to enter the Service Mode") Select “Lens Calibration” to execute lens calibration. Inspection item Check if the lens shift module is moving smoothly.

  • Page 102: Fan Calibration

    5. Test & Inspection Choose “DA Calibration”. Select ‘’DA Reset’’, then press the “Enter” key to reset. Fan Calibration After replacing a Blower (TC Blower, Top Blower, Bottom Blower) or the main board, do the following steps. Before doing fan calibration, the unit must be cooled down, or the calibration will be fail. Put the projector on a horizontal surface.
  • Page 103 Calibration Check the "Factory Blower". The three numbers (RPM values) for “Factory Blower” must be within the following ranges: 2482~3698, 2382~3572, 1458~2164. If the RPM does not meet the above ranges, replace the blower.

  • Page 104: Lamp Hours

    5. Test & Inspection Lamp Hours Reset Lamp Hour After replacing the lamp module, we have to reset the lamp hours. Get into Engineering Mode. (page 95 "How to enter the Engineering Mode") Select "Display Hour" and then press the "Enter" key. Select “Lamp Hour Reset”, then press the “Enter”...
  • Page 105 Lamp Hours Get into Engineering Mode. (page 95 "How to enter the Engineering Mode") Select "Display Hour" and then press the "Enter" key. Select “Lamp Hours (Normal)”, then use the “Left” or “Right” keys to re-write the Lamp Hours. Select “Lamp Hours (Eco)”, then use the “Left” or “Right” keys to re-write the Lamp Hours.

  • Page 106: Color Wheel Index

    5. Test & Inspection Color Wheel Index After replacing the main board or color wheel, "Color Wheel Index" should be done. Get into Engineering Mode. (page 95 "How to enter the Engineering Mode") Select "Color Wheel", and then press the "Enter" key. Select "CW Index ", then use the "Left"...

  • Page 107: Test Inspection Procedure

    Test Inspection Procedure Test Inspection Procedure Function Inspection General All OSD functions must be checked for functionality. When the OSD menu is displayed, there must be no visible peaking, ringing, streaking, or smearing artifacts on the screen. Factory Default The factory settings (with appropriate centering, size, geometry distortion, etc.) must be displayed when “Factory Reset”...

  • Page 108: Osd Reset

    5. Test & Inspection OSD Reset After the final QC step, we have to erase all saved change again and restore the OSD default setting. The following actions will allow you to erase all end-users' settings and restore the default setting: Press the “Menu”...

  • Page 109: Network Test

    Network Test Network Test Connect one end of the LAN cable to the LAN connector on the projector and the other end to the network. Connect the computer to the network. Open the Windows Command Prompt. Enter the ping command as follows, and then press the Enter key to execute it. ping xxx.xxx.xxx.xxx The "xxx"...
  • Page 110 5. Test & Inspection...

  • Page 111: Firmware Update

    6. Firmware Update PIC, PW392, DDP4421/DDP4422 FW Update Equipment Needed Software • FW update file Hardware 1. Projector 2. Power cord 3. Female to female RS232 cable 4. PC Firmware Update Procedure Connection Plug in the power cord.

  • Page 112: Download Software And Update

    6. Firmware Update Connect the projector and PC with the RS232 cable [A]. Turn on the "Power Switch" [B], and let the projector get into standby mode. Download software and update Download the latest FW program file from the website, unzip the file and save it on your desktop, then double click the folder.
  • Page 113 PIC, PW392, DDP4421/DDP4422 FW Update Select the COM port which you are using (see the red square below for an example). Click “PIC24FJ32GA002” to update the PIC firmware. The PIC firmware will run automatically. “Download OK” will appear. Click “OK“.
  • Page 114 6. Firmware Update Click “Pixelworks PW392” to update the PW392 firmware. The PW392 firmware will run automatically. “Flash Completed” will appear. Click “OK“. After updating the PW392 firmware, the projector power will turn on automatically. Please ignore it, and continue to update the DDP4421/DDP4422 firmware. Click “DDP2431”...

  • Page 115: Check Pw392, Pic, Ddp4421/Ddp4422 Fw Version

    PIC, PW392, DDP4421/DDP4422 FW Update The DDP4421/DDP4422 firmware will run automatically. “Flash Completed” will appear. Click “OK“. Check PW392, PIC, DDP4421/DDP4422 FW Version Restart the projector. Get into Service Mode. (page 93 "How to enter the Service Mode") Check the PW392, PIC, DDP4421/DDP4422 FW version. "FW / PIC ver:"...

  • Page 116: Lan Firmware Update

    6. Firmware Update LAN Firmware Update Equipment Needed Software • LAN firmware update file Hardware 1. Projector 2. Power cord 3. LAN cable 4. PC Connect the Projector & Check the LAN Setting Plug the power cord [A] into the projector. Plug the LAN cable [B] into the projector.
  • Page 117 LAN Firmware Update Use the right key to select "Setting" [A]. Select "Network" [B], and then press the "Enter" key. Make sure that “DHCP” is “Off”. Write down the IP address and subnet mask: 192.168.0.100 and 255.255.255.0, in this example.

  • Page 118: Pc Network Setting

    6. Firmware Update PC Network Setting Double click “Local area connection”, then choose “Properties”. Select “Internet protocol (TCP/IP)”, and then click “Properties”.

  • Page 119: Proxy Setting

    LAN Firmware Update Modify the IP address to 192.168.0.101, and modify the subnet mask to 255.255.255.0. The subnet mask of the PC must be the same as the projector. The HOST ID or IP address (192.168.0.XXX) of the PC must be different from the projector IP address written down earlier. Click "OK".

  • Page 120: Lan Fw Update Procedure

    6. Firmware Update Select "Connections “, and then click “LAN Settings…". Cancel selection of the proxy server as shown below, and then click "OK". LAN FW Update Procedure Execute "Internet Explorer" and visit "http://192.168.0.100/tgi/fu.tgi".
  • Page 121 LAN Firmware Update Click “Continue”. The “Firmware Update” image will appear on the screen. Click “Browse”. Select the LAN FW file (*.bin) which you saved, and then click “Open”.
  • Page 122 6. Firmware Update Click “Update” to start updating. The screen appears like this during the firmware update procedure. The following appears when the firmware update procedure is complete.

  • Page 123: Check Lan Fw Version

    LAN Firmware Update Check LAN FW Version Restart the projector. Get into Service Mode. (page 93 "How to enter the Service Mode") Check the LAN FW version.

  • Page 124: Re-Write Serial Number

    6. Firmware Update Re-write Serial Number Equipment Needed Software Re-write Serial Number tool Hardware 1. Projector 2. Power cord 3. Female to female RS232 cable 4. PC/Laptop Re-write Serial Number Connection Plug in the power cord.

  • Page 125: Re-Write Serial Number

    Re-write Serial Number Connect the projector and PC with the RS232 cable [A]. Turn on the "Power Switch" [B], then press the "Power" key to turn on the projector. Re-write serial number Download the re-write Serial Number tool (XXXX Tester for re-write SN.exe) from website, then double-click the file.

  • Page 126: Check Serial Number (Sn)

    6. Firmware Update Enter the serial number (for example "9492341007), and then Click "RUN" to re-write the Serial Number. The "Pass" and "Normal Mode" messages will be shown in the window. Check Serial Number (SN) Restart the projector. Get into Service Mode. (page 93 "How to enter the Service Mode")
  • Page 127 Re-write Serial Number Check the serial number.
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