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Operating Features
Test Internet Speed
Found in the slide out menu, the Test Internet
Speed option will initiate a speed test for you
to understand what your download speed is.
Also found in the slide out menu, the Find My
Device option will locate your ConnecT 2.0's
location. The unit must be powered on and
have an internet connection in order to locate
the correct location.
Over the Air Antenna Operation
First time users: You must run a channel scan using your TV after installing the antenna to receive programming. Ensure the
antenna power supply (wall plate) is in the "ON" position and the green indicator light is illuminated. A new scan will find
any new channels that have been added in your area as well as finding any channels that have changed or moved since the
last scan. While the steps to perform a channel scan may vary between televisions or compatible devices, below are some
general guidelines to follow:
Using the television remote, select "Menu" and then "Settings." Select "Channel Setup". Select "Antenna" or "Off-Air Mode"
or "Auto-Scan" depending on your TV. Make sure you are not on "Cable". Select "Channel Search" or "Channel Scan". If the
wording in your TV differs from the options shown, refer to your TV user manual for help. Run a channel scan anytime the
antenna is moved or a channel is lost.
Troubleshooting
LED DEFINITION (LOCATED UNDER THE SIM CARD/ LED COVER) :
LED OFF
SOLID RED
FAST BLINKING GREEN
FAST BLINKING ORANGE
SOLID GREEN
ALTERNATING GREEN/ORANGE
PROBLEM
Can't access Internet
You have forgotten your router
login and/or password
What is the No Internet button on
the main screen used for?
I am not seeing the SSID for my
ConnecT system.
Am I able to paint the Winegard
ConnecT 2.0?
(cont)
System is powered down.
System is booting up.
System is initializing.
System is up and waiting for an Internet connection.
System is connected to the Internet.
System is being updated with new software
TROUBLESHOOTING
If you believe you have data contact AT&T at 1-800-331-0500. Service & coverage not available everywhere. If you don't have data see
the Buy Data section of this manual.
If you haven't changed your factory preset SSID or password have some options to recover these: 1. Located on the side of the dome is a
SIM card /LED cover plate. Inside this plate there will be a white label with your factory preset SSID and password. 2. Contact Winegard
at 1-800-320-9992. If you have changed your password you have 2 options: 1. Inside the SIM Card/LED cover plate there is a reset button
on the left hand side. Press and hold the reset button for 30 seconds. This will restore the unit to the original factory settings. Then you
may log in using the factory SSID and password located on the front of this manual or inside the cover plate. 2. If you are unable to gain
access to the outside antenna you can also do a power cycle to get the unit back to the factory defaults. If you are unable to gain access
to the outside antenna, you may perform a power cycle from the power switch. In order to do this, start with the power switch in the off
position. You will need to turn the switch on, wait 90 seconds and then turn off. Repeat 3 consecutive times. On the next power on, the
system will begin a reset. 3. Contact Winegard at 1-800-320-9992.
The No Internet button allows the user to turn off auto connect if there is no WiFi around. When auto connect searches for nearby saved
WiFi networks, it causes the local AP to turn off making the user's device(s) disconnect and reconnect.
Check that the LED, located under the SIM Card/LED cover entry plate, is powered on. If not, with a voltage meter, verify that 12V is
getting from the vehicle power to the dome. If it is powered on and you do not see the SSID, reset the unit by pressing and holding the
reset button under the SIM Card/LED cover plate for 30 seconds.
No, do not paint any portion of the ConnecT system. Painting the system could impact the performance and possibly cause damage,
which would void the warranty.
Please contact Winegard Technical Services at 1-800-320-9992 for all other questions.
Find My Device
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