Is The Computer Unresponsive - HP Compaq Series Getting Started

Is the computer unresponsive?

Whenever possible, turn off the computer by using the standard
Windows shutdown procedure for your operating system:
■
Save your work and close all open applications.
■
Shut down the computer through the operating system by
selecting Start > Turn Off Computer > Turn Off. (In
Windows XP Professional, the Turn Off Computer button
may be called the Shut Down button, depending on the
network connections)
If the system is unresponsive and you are unable to shut down the
computer with these procedures, use the following emergency
procedures in the sequence provided:
Ä
CAUTION: Emergency shutdown procedures result in the loss of
unsaved information.
1. Press
2. Press and hold the power button for at least 5 seconds.
3. Disconnect the computer from external power and remove the
battery pack.
Getting Started
DRAFT Revised: 8/26/05
File: Chap3.fm
PN: HP-403067-001
. Then, select Shut Down > Turn Off.
ctrl+alt+delete
h p C O N F I D E N T I A L
Troubleshooting
3–5