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HP Compaq Series Getting Started

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Download this manual See also: Troubleshooting Manual, Network Manual
DRAFT Revised: 8/26/05
File: Title.fm
PN: HP-403067-001
Getting Started
HP Compaq Notebook Series
Document Part Number:
403067-001
December 2005
This guide explains how to set up your hardware and software,
and begin using the computer in Microsoft
Windows
.
®
®
h p C O N F I D E N T I A L

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  • Page 1 DRAFT Revised: 8/26/05 File: Title.fm PN: HP-403067-001 Getting Started HP Compaq Notebook Series Document Part Number: 403067-001 December 2005 This guide explains how to set up your hardware and software, and begin using the computer in Microsoft Windows ® ®...
  • Page 2 The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.

  • Page 3: Table Of Contents

    DRAFT Revised: 8/26/05 F i l e : 4 0 3 0 6 7 - 0 0 1 T O C . f m P N : H P - 4 0 3 0 6 7 - 0 0 1 Contents 1 First-time setup Identify hardware .
  • Page 4 DRAFT Revised: 8/26/05 F i l e : 4 0 3 0 6 7 - 0 0 1 T O C . f m P N : H P - 4 0 3 0 6 7 - 0 0 1 Contents Update your software .
  • Page 5 DRAFT Revised: 8/26/05 F i l e : 4 0 3 0 6 7 - 0 0 1 T O C . f m P N : H P - 4 0 3 0 6 7 - 0 0 1 Contents C Connect to the Internet from your home Choose an ISP .
  • Page 6 DRAFT Revised: 8/26/05 F i l e : 4 0 3 0 6 7 - 0 0 1 T O C . f m P N : H P - 4 0 3 0 6 7 - 0 0 1 Contents viii Getting Started...

  • Page 7: First-Time Setup

    DRAFT Revised: 8/26/05 File: Chap1.fm PN: HP-403067-001 First-time setup Identify hardware Computer hardware Component AC adapter Power cord Primary battery pack Modem cable Getting Started 1–1 h p C O N F I D E N T I A L...

  • Page 8: Top Components

    DRAFT Revised: 8/26/05 File: Chap1.fm PN: HP-403067-001 First-time setup Top components Component Power light Caps lock light Power button Num lock light Display switch Volume mute button Info Center button Volume mute light Wireless button Volume down button Wireless light...

  • Page 9: Keys

    DRAFT Revised: 8/26/05 File: Chap1.fm PN: HP-403067-001 First-time setup Keys Component Windows applications key Embedded numeric keypad keys Windows logo key Function keys Getting Started 1–3 h p C O N F I D E N T I A L...

  • Page 10: Touchpad

    DRAFT Revised: 8/26/05 File: Chap1.fm PN: HP-403067-001 First-time setup TouchPad Component TouchPad TouchPad scroll zone Left TouchPad button Right TouchPad button 1–4 Getting Started h p C O N F I D E N T I A L...

  • Page 11: Front Components

    DRAFT Revised: 8/26/05 File: Chap1.fm PN: HP-403067-001 First-time setup Front components Component Wireless light Infrared port Power light Speakers (2) Battery light 6-in-1 Digital Media Slot IDE (Integrated Drive 6-in-1 Digital Media Slot light Electronics) drive light Display release latch Getting Started 1–5...

  • Page 12: Rear Components

    DRAFT Revised: 8/26/05 File: Chap1.fm PN: HP-403067-001 First-time setup Rear components Component Security cable slot Parallel port Power connector S-Video-out jack Right-side components Component Audio-out (headphone) jack Optical drive Audio-in (microphone) jack Optical drive button USB ports (2) Serial port 1–6...

  • Page 13: Left-Side Components

    DRAFT Revised: 8/26/05 File: Chap1.fm PN: HP-403067-001 First-time setup Left-side components Component USB ports (2) RJ-45 (network) jack External monitor port 1394 port Exhaust vent PC Card slots (2) RJ-11 (modem) jack PC Card slot eject buttons (2) Getting Started 1–7...

  • Page 14: Bottom Components

    DRAFT Revised: 8/26/05 File: Chap1.fm PN: HP-403067-001 First-time setup Bottom components Component Hard drive bay Primary battery bay Expansion memory module Docking connector and Mini PCI compartment Travel battery connector Exhaust vents (4) Primary battery pack release latches (2) 1–8...

  • Page 15: Set Up The Computer

    DRAFT Revised: 8/26/05 File: Chap1.fm PN: HP-403067-001 First-time setup Set up the computer Ä CAUTION: To prevent file corruption and to ensure that the correct drivers are installed: ■ Do not set up the computer for the first time while the computer is docked in an optional docking device.

  • Page 16: Step 1: Insert The Battery Pack

    DRAFT Revised: 8/26/05 File: Chap1.fm PN: HP-403067-001 First-time setup Step 1: Insert the battery pack To insert a primary battery pack: 1. Turn the computer upside down. 2. Slide the battery pack 1 into the battery bay until it is seated.

  • Page 17: Step 2: Connect The Computer To External Power

    DRAFT Revised: 8/26/05 File: Chap1.fm PN: HP-403067-001 First-time setup Step 2: Connect the computer to external power To connect the computer to external AC power: 1. Plug the AC adapter cable 1 into the power connector. (The power connector is on the rear of the computer.) 2.
  • Page 18 DRAFT Revised: 8/26/05 File: Chap1.fm PN: HP-403067-001 First-time setup It is recommended that you leave the computer connected to external power until the battery pack is fully charged and the battery light is turned off. (A partially charged new battery pack...

  • Page 19: Step 3: Turn On The Computer

    DRAFT Revised: 8/26/05 File: Chap1.fm PN: HP-403067-001 First-time setup Step 3: Turn on the computer To open the computer: 1. Slide the display release latch 1 to the right to release the display. 2. Raise the display 2. Getting Started 1–13...
  • Page 20 DRAFT Revised: 8/26/05 File: Chap1.fm PN: HP-403067-001 First-time setup 3. Press the power button 1. The power light next to the power button 2 and the power light on the front of the computer 3 are turned on, and you are prompted to begin software setup.

  • Page 21: Step 4: Set Up The Software

    DRAFT Revised: 8/26/05 File: Chap1.fm PN: HP-403067-001 First-time setup Step 4: Set up the software After the computer is turned on, it will go through a brief software setup. Follow the on-screen instructions to set up the software. Note the following: ■...
  • Page 22 DRAFT Revised: 8/26/05 File: Chap1.fm PN: HP-403067-001 First-time setup 1–16 Getting Started h p C O N F I D E N T I A L...

  • Page 23: Next Steps

    DRAFT Revised: 8/26/05 File: Chap2.fm PN: HP-403067-001 Next steps Install additional hardware and software To install additional hardware, such as an optional printer, follow the instructions provided by the hardware manufacturer to install any drivers required by the device. Install new software by inserting the software disc into the optical drive and follow the on-screen instructions.

  • Page 24: Protect Your System Files

    DRAFT Revised: 8/26/05 File: Chap2.fm PN: HP-403067-001 Next steps Norton AntiVirus is preinstalled on the computer. For information about using the Norton AntiVirus software, click Start > All Programs > Norton AntiVirus > Help and Support. For more information about computer viruses, type...

  • Page 25: Protect The Computer From Power Surges

    DRAFT Revised: 8/26/05 File: Chap2.fm PN: HP-403067-001 Next steps Protect the computer from power surges To protect the computer from the power surges that may be caused by an uncertain power supply or an electrical storm: ■ Plug the computer power cord into an optional, high-quality surge protector.
  • Page 26 WARNING: To reduce potential safety issues, only the AC adapter or battery pack provided with the computer, a replacement AC adapter or battery pack provided by HP, or a compatible AC adapter or battery pack purchased as an accessory from HP should be used with the computer.

  • Page 27: Connect To A Computer Network

    Help and Support Center for information on networking. For information on connecting to a WWAN, refer to the HP Broadband Wireless Getting Started guide that came with the computer.

  • Page 28: Update Your Software

    DRAFT Revised: 8/26/05 File: Chap2.fm PN: HP-403067-001 Next steps Update your software Most software, including the operating system, is updated frequently by the manufacturer or provider. Important updates to the software included with the computer may have been released since the computer left the factory.

  • Page 29: Turn Off The Computer Correctly

    DRAFT Revised: 8/26/05 File: Chap2.fm PN: HP-403067-001 Next steps Turn off the computer correctly Whenever possible, turn off the computer by using the standard Windows shutdown procedure: 4. Save your work and close all open applications. 5. Shut down the computer through the operating system by selecting Start >...
  • Page 30 DRAFT Revised: 8/26/05 File: Chap2.fm PN: HP-403067-001 Next steps 2–8 Getting Started h p C O N F I D E N T I A L...

  • Page 31: Troubleshooting

    DRAFT Revised: 8/26/05 File: Chap3.fm PN: HP-403067-001 Troubleshooting Troubleshooting resources If you experience computer problems with your computer, try the following suggestions in the order listed below and presented in this chapter: 1. Refer to “Quick troubleshooting,” next in this chapter.

  • Page 32: Quick Troubleshooting

    DRAFT Revised: 8/26/05 File: Chap3.fm PN: HP-403067-001 Troubleshooting Quick troubleshooting Is the computer unable to start up? To turn on the computer, press the power button. When the computer is turned on, the power light is turned on. If the computer and the power light are not turned on when you press the power button, adequate power may not be available to the computer.

  • Page 33: Is The Computer Screen Blank

    DRAFT Revised: 8/26/05 File: Chap3.fm PN: HP-403067-001 Troubleshooting Is the computer screen blank? If you have not turned off the computer but the screen is blank, the computer may be in standby or hibernation, may not be set to display the image on the computer screen, or the display switch or ambient light sensor (select models only) may not be functioning properly.

  • Page 34: Is Software Functioning Abnormally

    DRAFT Revised: 8/26/05 File: Chap3.fm PN: HP-403067-001 Troubleshooting Is software functioning abnormally? If the software becomes unresponsive or responds abnormally: ■ Restart the computer: ❏ In Windows XP Home, select Start > Turn Off Computer > Restart. ❏ In Windows XP Professional, select Start > Turn Off Computer >...

  • Page 35: Is The Computer Unresponsive

    DRAFT Revised: 8/26/05 File: Chap3.fm PN: HP-403067-001 Troubleshooting Is the computer unresponsive? Whenever possible, turn off the computer by using the standard Windows shutdown procedure for your operating system: ■ Save your work and close all open applications. ■ Shut down the computer through the operating system by selecting Start >...

  • Page 36: Is The Computer Overheating

    DRAFT Revised: 8/26/05 File: Chap3.fm PN: HP-403067-001 Troubleshooting Is the computer overheating? It is normal for the computer to feel warm to the touch while it is in use. But if the computer feels unusually warm, it may be overheating because a vent is blocked.

  • Page 37: Is An External Device Not Working

    DRAFT Revised: 8/26/05 File: Chap3.fm PN: HP-403067-001 Troubleshooting Is an external device not working? If an external device does not function as expected: ■ Turn on the device as instructed in the device documentation. Some devices, such as monitors and printers, must be turned on before the computer is turned on.

  • Page 38: Help And Support Center

    DRAFT Revised: 8/26/05 File: Chap3.fm PN: HP-403067-001 Troubleshooting Help and Support Center To access the Help and Support Center, select Start > Help and Support. In addition to providing information about your operating system, the Help and Support Center provides ■...

  • Page 39: Customer Care

    DRAFT Revised: 8/26/05 File: Chap3.fm PN: HP-403067-001 Troubleshooting Customer Care If you are unable to find the help you need by using the Help and Support Center at Start > Help and Support, you may need to contact Customer Care.

  • Page 40: Contacting Customer Care By E-Mail Or Telephone

    DRAFT Revised: 8/26/05 File: Chap3.fm PN: HP-403067-001 Troubleshooting ■ The manufacturer and model of a printer or other accessories connected to the computer. ■ Operating system version number and registration number. To display the operating system version number and registration number, select Start > Help and Support > My Computer.

  • Page 41: Operating Environment

    DRAFT Revised: 8/26/05 File: AppA.fm PN: HP-403067-001 Specifications The following sections provide information on the operating environment specifications and power specifications of the computer. Operating Environment The operating environment information in the following table may be helpful if you plan to use or transport the computer in extreme environments.

  • Page 42: Rated Input Power

    DRAFT Revised: 8/26/05 File: AppA.fm PN: HP-403067-001 Specifications Rated Input Power The power information in this section may be helpful if you plan to travel internationally with the computer. The computer operates on DC power, which can be supplied by an AC or a DC power source.

  • Page 43: B System Recovery

    DRAFT Revised: 8/26/05 File: AppB.fm PN: HP-403067-001 System recovery Safeguarding your data Software or devices added to the computer can cause your system to become unstable. To safeguard your documents, store personal files in the My Documents folder and periodically create a backup copy of the My Documents folder.

  • Page 44: Using System Restore Points

    Drag the snapshot file to the appropriate location on your hard drive. For more information on configuring and using Altiris Local Recovery, visit the HP Web site at http://www.hp.com/go/easydeploy or open the software and click Help on the menu bar.

  • Page 45: Creating A System Restore Point

    DRAFT Revised: 8/26/05 File: AppB.fm PN: HP-403067-001 System recovery Creating a System Restore Point To create a system restore point: 1. Click System Restore in the Help and Support Center. The System Restore window opens. 2. Click Create a restore point, and then click Next.

  • Page 46: Reinstalling Applications From The Hard Drive

    DRAFT Revised: 8/26/05 File: AppB.fm PN: HP-403067-001 System recovery The application reinstallation process replaces corrupted system files within the application and reinstalls deleted system files within the application. ■ In most cases: If the application you are reinstalling is still installed on your computer, the reinstallation process does not affect your settings within the application.

  • Page 47: Repairing The Operating System

    DRAFT Revised: 8/26/05 File: AppB.fm PN: HP-403067-001 System recovery Repairing the operating system To attempt an operating system repair without deleting your personal data, use the Operating System disc that was shipped with the computer: ✎ If your computer does not have an optical drive, you may need to connect to an optional external MultiBay.

  • Page 48: Reinstalling The Operating System

    DRAFT Revised: 8/26/05 File: AppB.fm PN: HP-403067-001 System recovery Reinstalling the operating system Ä CAUTION: To protect your personal information and the software installed on the computer, back up your information before reinstalling the operating system. See the Windows online Help utility to learn more about backing up your files.

  • Page 49: Reinstalling Device Drivers And Other Software

    DRAFT Revised: 8/26/05 File: AppB.fm PN: HP-403067-001 System recovery 8. Press to continue installing a new copy of the operating system instead of repairing it. 9. Press to set up the operating system. enter 10. Press to continue setup using this partition.
  • Page 50 DRAFT Revised: 8/26/05 File: AppB.fm PN: HP-403067-001 System recovery B–8 Getting Started h p C O N F I D E N T I A L...

  • Page 51: Choose An Isp

    DRAFT Revised: 8/26/05 File: AppC.fm PN: HP-403067-001 Connect to the Internet from your home Your computer includes hardware and software that allows you to connect to the Internet. Before you can access the Internet, you must: ■ Choose an Internet Service Provider (ISP).

  • Page 52: Using The Internet Connection Wizard

    DRAFT Revised: 8/26/05 File: AppC.fm PN: HP-403067-001 Connect to the Internet from your home Using the Internet Connection Wizard You can use the New Connection Wizard to connect to the Internet ■ If you already have an account with an ISP.

  • Page 53: Choose The Type Of Internet Access

    DRAFT Revised: 8/26/05 File: AppC.fm PN: HP-403067-001 Connect to the Internet from your home Choose the type of Internet access There are 3 basic types of Internet access: ■ Dial-up: You can access the Internet by dialing into a service provider using a modem cable connected to an RJ-11 (modem) jack.
  • Page 54 DRAFT Revised: 8/26/05 File: AppC.fm PN: HP-403067-001 Connect to the Internet from your home C–4 Getting Started h p C O N F I D E N T I A L...
  • Page 55 DRAFT Revised: 8/26/05 F i l e : 4 0 3 0 6 7 - 0 0 1 I X . f m P N : H P - 4 0 3 0 6 7 - 0 0 1 Index drivers, reinstalling or repairing B–7 AC adapter...
  • Page 56 DRAFT Revised: 8/26/05 F i l e : 4 0 3 0 6 7 - 0 0 1 I X . f m P N : H P - 4 0 3 0 6 7 - 0 0 1 Index reinstalling or repairing software B–5 B–6...
  • Page 57 DRAFT Revised: 8/26/05 F i l e : 4 0 3 0 6 7 - 0 0 1 I X . f m P N : H P - 4 0 3 0 6 7 - 0 0 1 Index software problems 3–4 virus problems 3–4 turning on computer 3–2...
  • Page 58 DRAFT Revised: 8/26/05 F i l e : 4 0 3 0 6 7 - 0 0 1 I X . f m P N : H P - 4 0 3 0 6 7 - 0 0 1 Index Index–4 Getting Started h p C O N F I D E N T I A L...

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