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Troubleshooting
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Summary of Contents for SolarEdge Firefighter
- Page 1 Installation Guide Firefighter Gateway with SetApp Configuration Version 1.4...
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Page 2: Table Of Contents
Installation Equipment Installation Guidelines Installation Workflow Mounting and Connecting the Firefighter Gateway Connecting the Firefighter Gateway to AC Chapter 3: Connecting the Firefighter Gateway to the Installation Overview Creating an RS485 Bus Connection Verifying the Connection Troubleshooting the RS485 Communication... - Page 3 3 Communication Options Creating an Ethernet (LAN) Connection Appendix A: Mounting the ZigBee Plug-in in the Firefighter Gateway Appendix B: Connecting Emergency Stop Button or Fire Alarm Control Overview Connecting and Configuring an Emergency Stop Button to the Gateway Appendix C: Inserting the GSM Modem in the Firefighter Gateway...
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Page 4: Disclaimers
However, discrepancies cannot be excluded. No guarantee is made for the completeness of these documents. Please note: This product is intended to provide remote shutdown of the SolarEdge PV harvesting system, to enable safer access to a building in the event of fire. This product DOES NOT reduce the risk of fire or protect firefighters or others accessing a building in the event of a fire. - Page 5 Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. Consult the dealer or an experienced radio/TV technician for help. Changes or modifications not expressly approved by the party responsible for compliance may void the user’s authority to operate the equipment. Firefighter Gateway Installation Guide MAN-01-00113-1.4...
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Page 6: Support And Contact Information
System configuration information, including the type and number of modules connected and the number and length of strings. The communication method to the SolarEdge server, if the site is connected. The software version as appears in the ID status screen. -
Page 7: Revision History
Revision History 7 Revision History Version 1.4 (March 2019) Removed mention of Safety and Monitoring Interfaces. Added a note about the he maximum length of the wire between the Firefighter Gateway and the stop button. Firefighter Gateway Installation Guide MAN-01-00113-1.4... -
Page 8: Handling And Safety Instructions
Denotes additional information about the current subject. IMPORTANT SAFETY FEATURE Denotes information about safety issues. Disposal requirements under the Waste Electrical and Electronic Equipment (WEEE) regulations: NOTE Discard this product according to local regulations or send it back to SolarEdge. Firefighter Gateway Installation Guide MAN-01-00113-1.4... -
Page 9: About This Guide
Chapter 1: Introducing the SolarEdge Firefighter Gateway on page 10, describes the SolarEdge firefighter gateway. Chapter 2: Installing the Firefighter Gateway on page 14, describes how to install the SolarEdge firefighter gateway. Chapter 3: Connecting the Firefighter Gateway to the Installation on page 18 Chapter 4: LCD –... -
Page 10: Chapter 1: Introducing The Solaredge Firefighter Gateway
Overview The firefighter gateway provides centralized safety management of SolarEdge systems: If the firefighter gateway is properly installed and fully functional, firefighters can halt production of a SolarEdge photovoltaic (PV) power harvesting system and have visual acknowledgment that the installation outputs a safe DC voltage. The power production can be stopped either manually through an emergency stop button or automatically through a Fire Alarm Control Panel system. -
Page 11: Firefighter Gateway Interfaces
Chapter 1: Introducing the SolarEdge Firefighter Gateway 11 Figure 2: Example of SolarEdge firefighter gateway connections Firefighter Gateway Interfaces Figure 3: Firefighter gateway interfaces Firefighter Gateway Installation Guide MAN-01-00113-1.4... -
Page 12: Lcd And Lcd-Menu Buttons
Additional Connection Options on page 28. RS485-1 and RS485-2: used for connecting external devices to the gateway (refer to Connecting the Firefighter Gateway to the Installation on page 18). Ethernet: enables connecting the SolarEdge gateway to the SolarEdge monitoring platform through an Ethernet switch/router (refer to Creating an Ethernet (LAN) Connection on page 24). -
Page 13: Leds
Fault (Red): Indicates that there is an error. For more information, contact SolarEdge support. All LEDs are ON while the Firefighter Gateway is being configured and during power up. Other Interfaces Control: used for connection to an external emergency stop button (refer to... -
Page 14: Chapter 2: Installing The Firefighter Gateway
One 6-pin terminal block Installation Equipment Standard tools can be used during the installation of the Firefighter Gateway . The following is a recommendation of the equipment needed for installation: Emergency stop button (recommended: a button with a locking feature, which... -
Page 15: Installation Workflow
18 Connecting the Firefighter Gateway to the SolarEdge installation, , page 18 Configuring the Firefighter Gateway and inverters Using the Firefighter Gateway to connect the installation to the monitoring server , page 18 (optional) Firefighter Gateway Installation Guide MAN-01-00113-1.4... -
Page 16: Mounting And Connecting The Firefighter Gateway
To mount the Commercial Gateway on a DIN rail: 1. Press the gateway upwards and snap it into the upper and lower edges of the DIN rail. Figure 5: Firefighter Gateway mounted on a DIN rail Firefighter Gateway Installation Guide MAN-01-00113-1.4... -
Page 17: Connecting The Firefighter Gateway To Ac
2. Connect the power supply to the AC mains. The LEDs are lit momentarily to indicate power connection (see Figure 3 ). CAUTION! If you use a non-SolarEdge power supply, check that it has 12Vdc/1A output ratings, and that it is certified to UL/CSA/IEC60950-1 2ed standards. ... -
Page 18: Chapter 3: Connecting The Firefighter Gateway To The Installation
Installation Overview The Firefighter Gateway connects to the PV system installation using the RS485 communication option. The RS485 option enables creating a chain (bus) of up to 31 slave SolarEdge devices, connected to one master, which can be another SolarEdge device or the Firefighter Gateway. - Page 19 1 is used as the RS485 bus connection point. 3. If the Firefighter Gateway is at the end of the RS485 chain, terminate the Firefighter Gateway by switching a termination DIP switch to ON. The switches in the SolarEdge...
- Page 20 Chapter 3: Connecting the Firefighter Gateway to the Installation 20 Figure 9: The RS485 terminal block in the inverter 7. Loosen the screws of pins B, A and G on the left of the RS-485 terminal block. Figure 10: RS485 terminal block 8.
- Page 21 Creating an RS485 Bus Connection Figure 11: Connecting SolarEdge invertes in a chain NOTE Do not cross-connect B, A and G wires. Do not insert wires into RS485-2 pins. 10. Tighten the terminal block screws. 11. Push the RS485 terminal block firmly all the way into the communication board.
- Page 22 Slaves can be further configured using the RS485-X Conf option in the Communication menu. One device must be set as the master on the RS485 bus. Any SolarEdge device may be the master (Firefighter Gateway, inverter). If you connect the installation to the SolarEdge monitoring platform, the device used to connect to the server must be the master.
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Page 23: Verifying The Connection
6. Close the inverter cover and start power production. 7. On the firefighter gateway main status screen, verify that "Dev. On", "Dev. Safe" and "Max Vdc" values are set according to your setup. That is, if you connected three slaves: Dev. -
Page 24: Troubleshooting The Rs485 Communication
Verify that one of the devices is defined as the master and that slaves were detected, as described above. 2. If Partial Com. is displayed on the firefighter gateway, one or more inverters are disconnected from the bus. Perform the following: Verify that the RS485 cable is connected to all inverters. - Page 25 4. Remove the rubber fitting from the gland and insert the CAT5/6 cable through the gland and through the gland opening in the 5. Push the cable into the cut opening of the rubber fitting. Figure 14: Rubber fitting Firefighter Gateway Installation Guide MAN-01-00113-1.4...
- Page 26 Chapter 3: Connecting the Firefighter Gateway to the Installation 26 CAT5/6 standard cables have eight wires (four twisted pairs), as shown in the diagram below. Wire colors may differ from one cable to another. You can use either wiring standard, as long as both sides of the cable have the same pin-out and color-coding.
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Page 27: Verifying The Connection
10. Verify the connection, as described in Verifying the Connection on page 27. Verifying the Connection on page 27. Verifying the Connection After connecting and configuring a communication option, perform the following steps to check that the connection to the monitoring server has been successfully established. Firefighter Gateway Installation Guide MAN-01-00113-1.4... -
Page 28: Additional Connection Options
2. If not already ON - Turn ON the AC to the inverter by turning ON the circuit breaker on the main distribution panel and turning on the (if applicable). 3. Wait for the inverter to connect to the SolarEdge monitoring platform. This may take up to two minutes. -
Page 29: Chapter 4: Lcd - Status Screens And Setup Options
Chapter 4: LCD – Status Screens and Setup Options Chapter 4: LCD – Status Screens and Setup Options This chapter describes the LCD display of the SolarEdge Firefighter Gateway. The LCD screen displays status information of the Firefighter Gateway and various menus for configuration. - Page 30 30 ID Status This screen displays the ID of the Firefighter Gateway and the software version. I D : # # # # # # # # # # D S P 1 : 1 . 0 2 1 0 C P U : ...
- Page 31 IP Status This screen describes the Ethernet configuration: IP, Mask, TCP Gateway and MAC address (Media Access Control) of the Firefighter Gateway. I P 1 9 2 . 1 6 8 . 2 . 1 1 9 M S K 2 5 5 . 2 5 5 . 2 5 5 . 0 G W 1 9 2 .
- Page 32 WLAN must employ the same SSID in order to communicate with each other. RSSI: The receive signal strength indication of the closest Wi-Fi in the SolarEdge system. L = low, M = medium, H = high and - = no signal.
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Page 33: Configuration Menu Options
This section describes basic Firefighter Gateway configuration options. To enter Setup mode: 1. Verify that the SolarEdge Firefighter Gateway is connected to a power outlet. 2. Press the Enter button until the following message is displayed: P l e a s e e n t e r ... - Page 34 Chapter 4: LCD – Status Screens and Setup Options 34 The Firefighter Gateway is now in Setup mode and all its LEDs are lit. The Firefighter Gateway automatically exits Setup mode if no buttons are pressed for more than 2 minutes.
- Page 35 (1) If ZigBee is connected, the Wi-Fi Conf menu is not displayed. If ZigBee is not connected, ZigBee Conf and Wi-Fi Conf are both displayed with <N/A> and their menus are not accessible. (2) When using the SolarEdge GSM products, RS232 Conf menu is unavailable. Firefighter Gateway Installation Guide MAN-01-00113-1.4...
- Page 36 C l r A l a r m M o d e < M > C l e a r A l a r m For detailed information refer to Connecting and Configuring an Emergency Stop Button to the Gateway on page 51. Firefighter Gateway Installation Guide MAN-01-00113-1.4...
- Page 37 F a c t o r y R e s e t F W U p g r a d e Date and Time: Set the internal real-time clock. If connected to the SolarEdge monitoring platform, the date and time are set automatically and only time zone should be set.
- Page 38 DSP 1: The DSP digital control board firmware version CPU: The communication board firmware version NOTE Please have these numbers ready when you contact SolarEdge Support. Error Log: Displays the last five errors. Warning Log: Displays the last five warnings.
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Page 39: Chapter 5: Emergency System Shutdown
Use this procedure also to test the PV system shutdown using the firefighter gateway. To stop PV harvesting system power production: 1. On the firefighter gateway, press the Enter button to light up the LCD and display the main status screen. Check that a message similar to the following appears, and that the first line does NOT display No Communication or Partial Com.:... - Page 40 Chapter 5: Emergency System Shutdown 40 WARNING! If the communication between the firefighter gateway and the inverters is not available during the shutdown sequence, the following message appears on the LCD: System Failed to Shutdown If this occurs: 1. Shutdown the AC power to the inverters.
- Page 41 2. Turn ON the AC power. 3. Do one of the following: If you set the Clear Alarm Mode in the firefighter gateway to Automatic (refer to Connecting and Configuring an Emergency Stop Button to the Gateway on page 51), check the firefighter gateway main status screen displays the status PV Normal Operation.
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Page 42: Chapter 6: Setting Up Monitoring Through The Firefighter Gateway (Optional)
Ethernet (LAN) Connection on page 44. RS485 RS485 is used for the connection of multiple SolarEdge devices on the same bus in a master-slave configuration. RS485 can also be used as an interface to external devices, such as meters and third party data loggers RS485-1: Enables the connection of multiple devices (inverters/Firefighter Gateway) over the same bus, such that connecting only one device to the Internet... - Page 43 ZigBee To mount the ZigBee Plug-in in the Firefighter Gateway, see "Mounting the ZigBee Plug-in in the Firefighter Gateway" on page 48 Smart Energy Management - wireless connection to one or several Smart Energy products, which automatically divert PV energy to home appliances.
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Page 44: Creating An Ethernet (Lan) Connection
Creating an Ethernet (LAN) Connection Overview This communication option enables using an Ethernet connection to connect the SolarEdge Firefighter Gateway to the monitoring platform through a LAN. The SolarEdge Firefighter Gateway has an RJ45 connector for Ethernet communication. Figure 17: Example of Ethernet connection... - Page 45 Set Mask: Set the subnet mask of the SolarEdge Firefighter Gateway according to the LAN settings. Set Gateway: Set the default gateway address of the SolarEdge Firefighter Gatewayaccording to the LAN settings. Set DNS: Set the DNS of the SolarEdge Firefighter Gateway according to the LAN settings. Firefighter Gateway Installation Guide MAN-01-00113-1.4...
- Page 46 SolarEdge Firefighter Gatewayto specify the SolarEdge monitoring platform IP address and does not normally need configuration. Set Server Port: Set the port through which to connect to the SolarEdge monitoring platform. This option is predefined in the Firefighter Gateway to specify the SolarEdge monitoring platform IP port and normally does not need configuration.
- Page 47 1. Enter Setup mode, as described in: To enter Setup mode: on page 33. 2. Set the Firefighter Gateway as the master of the RS485 bus and perform slave detection as described in “. Creating an RS485 Bus Connection on page 18 3.
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Page 48: Appendix A: Mounting The Zigbee Plug-In In The Firefighter Gateway
4. Open the Firefighter Gateway cover. 5. Unscrew the nut and washer on the ZigBee Plug-in. 6. Connect the ZigBee Plug-in in a Firefighter Gateway board as shown below, and ensure that: the antenna connector at the end of the ZigBee Plug-in goes through the bracket. -
Page 49: Appendix B: Connecting Emergency Stop Button Or Fire Alarm Control
An external emergency stop button (not supplied by SolarEdge) should be connected to the firefighter gateway, in order to shut down the PV system in case of emergency. Pressing the emergency stop button starts the shutdown sequence of the PV system. - Page 50 This installation is safe when L1/L2 is not connected and active when L1/L2 is 5V. This is considered Reverse polarity in the configuration screen. If you connect more than one firefighter gateways to the same emergency stop button, they should connect to the same grounding, as in the following example:...
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Page 51: Connecting And Configuring An Emergency Stop Button To The Gateway
In some fire alarm control systems, the switch is grounded internally. This type of switch should be connected in the following manner, sharing ground between the control system and the firefighter gateway In these cases, a Normally Open relay will connect L1/L2 to ground for safety, and when active, L1/L2 is 5V. - Page 52 52 Figure 22: 6-pin Terminal Block 2. Insert the terminal block into the Control connector on the firefighter gateway. 3. Verify that the SolarEdge gateway is connected to a power outlet. 4. Press the Enter button until the following message is displayed: P l e a s e e n t e r ...
- Page 53 Clear Alarm: Used to allow normal operation. Appears only if the Clr Alarm Mode parameter (above) is set to Manual, and the installation is in remote safety shutdown Firefighter Gateway Installation Guide MAN-01-00113-1.4...
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Page 54: Appendix C: Inserting The Gsm Modem In The Firefighter Gateway
Appendix C: Inserting the GSM Modem in the Firefighter Gateway 54 Appendix C: Inserting the GSM Modem in the Firefighter Gateway NOTE The GSM modem should be purchased separately. To turn off the inverter, disconnect the AC and insert a SIM card: 1. - Page 55 Firefighter Gateway board. 4. Re-attach and tighten the nut and washer. 5. Place the GSM modem on the Firefighter Gateway board and ensure that: the three rows of pins are correctly positioned in the Firefighter Gateway sockets and no pins are left out of their socket.
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Page 56: Appendix D: Errors And Troubleshooting
Appendix D: Errors and Troubleshooting 56 Appendix D: Errors and Troubleshooting This appendix describes general system problems, and how to troubleshoot them. For further assistance, contact SolarEdge Support. Troubleshooting Communication Troubleshooting Ethernet Communication When using Ethernet communication, use the Server Communication Status window to identify the location of the error: S e r v e r : L A N ... - Page 57 Verify that one of the devices is defined as the master and that slaves were detected, as described above. 2. If Partial Com. is displayed on the firefighter gateway, one or more inverters are disconnected from the bus. Perform the following: Verify that the RS485 cable is connected to all inverters.
- Page 58 3. Check that the selected communication option is properly configured. 4. Use a method independent of the SolarEdge device to check whether the network and modem are operating properly. For example, connect a laptop to the Ethernet router and connect to the Internet.
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Page 59: Appendix E: Mechanical Specifications
Appendix E: Mechanical Specifications Appendix E: Mechanical Specifications Firefighter Gateway Installation Guide MAN-01-00113-1.4... -
Page 60: Firefighter Gateway Technical Specifications
Safety UL60950-1, IEC-60950-1 FCC Part 15 class B, IEC61000-6-2, IEC61000-6-3 Sold separately - see individual produc t specs for support locations (2) EU only (3) Emergency stop button is not supplied by SolarEdge Firefighter Gateway Installation Guide MAN-01-00113-1.4... - Page 61 SolarEdge service portal: www.solaredge.com/service/support Australia (+61) 1800 465 567 APAC (Asia Pacific)(+972) 073 240 3118 Belgium (+32) 0800 76633 Netherlands (+31) 0800 7105 China (+86) 21 6212 5536 DACH &...