HP 355 G2 User Manual page 9

13 Support ......................................................................................................................................................... 67
Contacting support ............................................................................................................................. 67
Labels ................................................................................................................................................. 68
14 Specifications ................................................................................................................................................ 69
Input power ......................................................................................................................................... 69
Operating environment ....................................................................................................................... 69
Appendix A Traveling with the computer ........................................................................................................... 70
Appendix B Troubleshooting .............................................................................................................................. 71
Troubleshooting resources ................................................................................................................. 71
Resolving issues ................................................................................................................................ 71
The computer is unable to start up .................................................................................... 71
The computer screen is blank ............................................................................................ 71
Software is functioning abnormally .................................................................................... 72
The computer is on but not responding ............................................................................. 72
The computer is unusually warm ....................................................................................... 72
An external device is not working ...................................................................................... 72
The wireless network connection is not working ................................................................ 73
A disc does not play ........................................................................................................... 73
A movie is not visible on an external display ..................................................................... 73
The process of burning a disc does not begin, or it stops before completion .................... 74
Appendix C Electrostatic discharge ................................................................................................................... 75
Index ................................................................................................................................................................... 76
ix