Accu-Chek Compact Plus Reference Manual
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CCU-
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Compact Plus
C
BLOOD GLUCOSE MONITORING SYSTEM
Reference Manual
HEK
HEK
®
20.6.2007 11:03:53
20.6.2007 11:03:53

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Summary of Contents for Accu-Chek Compact Plus

  • Page 1 CCU- CCU- ® Compact Plus BLOOD GLUCOSE MONITORING SYSTEM Reference Manual _CP_LCM_Manual_EN-UK final.indd 1 _CP_LCM_Manual_EN-UK final.indd 1 20.6.2007 11:03:53 20.6.2007 11:03:53...
  • Page 2 On the packaging, on the type plate of the meter and on the finger pricker you may encounter the following symbols shown below. They have the following meanings: Consult instructions for use Caution (refer to accompanying documents). Please refer to safety-related notes in the instructions for use accompany- ing this instrument.
  • Page 3 The explanation of any other symbols can be found in the instructions/ inserts, accompanying components within the packaging. Last update: 2007-03 _CP_LCM_Manual_EN-UK final.indd 3 _CP_LCM_Manual_EN-UK final.indd 3 20.6.2007 11:03:54 20.6.2007 11:03:54...
  • Page 4 Chapter 10 “Blood glucose testing in a multi-patient setting – Information for healthcare professionals”. The Accu-Chek Softclix Plus finger pricker is intended for patient self-monitoring by a single person. It must not be used to collect blood in a multi-patient setting as it does not incorporate any features to guard against cross-infec- tion.
  • Page 5 AST cap is used, from alternative sites such as the ball of the thumb. The Accu-Chek Softclix Plus finger pricker is intended only for patient self-monitoring by a single person. It must not be used to collect blood in a multi-patient setting as it does not incorporate any features to guard against cross-infections.
  • Page 6 The meter and finger pricker are precision instruments and improper handling can impair their operation. Should you have any questions, please call the Accu-Chek Customer Careline free on 0800 701000 (UK) or 1800 709600 (Ireland). This Reference Manual features three symbols to draw your attention to important information.
  • Page 7 Other symbols are used, too. They have the following meaning: This symbol is a prompt for you to do something, such as turn the meter on. This symbol signifies a list. ½ This symbol signifies a list within a list. We recommend that you start by getting to know all of the features of your meter and finger pricker (see Chapter 1.1 and 1.2).
  • Page 8: Table Of Contents

    ................12 1.1 The Accu-Chek Compact Plus blood glucose meter at a glance ................12 1.2 The Accu-Chek Softclix Plus finger pricker at a glance ..15 1.3 Main features ..............16 1.4 Display illustrations ............. 19 Initial steps before testing ............
  • Page 9 Testing blood glucose ..............70 4.1 Preparing to test blood glucose ........... 70 4.2 Preparing the finger pricker ..........70 4.2.1 Undocking the finger pricker from the meter ... 73 4.2.2 Docking the finger pricker onto the meter ....74 4.2.3 Inserting the lancet ..........
  • Page 10 Acoustic Mode ................. 120 6.1 Beep tones at power-on ............ 122 6.2 Beep tones during testing ..........123 6.3 Announcement of the result following a test ...... 123 6.4 Announcement of results and average values from memory ................126 6.5 Announcement of warnings and error messages ....128 Checking your meter ..............
  • Page 11 11 Measurement and storage conditions ........163 11.1 Temperature range ............163 11.2 Light conditions ..............165 11.3 Humidity ................166 11.4 Local sources of interference ..........166 12 Symbols, error messages and troubleshooting ...... 167 12.1 Symbols shown in the display ........... 168 12.1.1 Single symbols ............
  • Page 12: Introduction

    The meter is supplied with batteries already inserted. The time and date are already set. You may need to adjust these settings to your own time zone (see Chapter 3). The Accu-Chek Compact Plus blood glucose meter at a glance Front Tip of the test strip –...
  • Page 13 Display window S button Press this button to change settings. Recess for docking the finger pricker Test button Use this button only if you want to test your blood glucose or per- form a performance check, or wish to turn the meter off. Pull the button downwards towards the drum compartment cover.
  • Page 14 Back Battery compartment cover* Control window (shows the number of strips remaining) Infrared window for sending results to a PC, for instance Finger pricker* Batteries: type AAA, LR 03, Slide button for undocking the AM 4, Micro finger pricker Battery compartment Type plate * available as replacement part Introduction...
  • Page 15: The Accu-Chek Softclix Plus Finger Pricker At A Glance

    The Accu-Chek Softclix Plus finger pricker at a glance u Plunger z Pin-hole opening for lancet The plunger is a multifunction A Cap button used to prime, trigger B Comfort Dial for depth selec- and eject the lancet. tion (you change the depth by...
  • Page 16: Main Features

    Main features Docked finger pricker The meter comes with an attached Accu-Chek Softclix Plus finger pricker. You can leave it docked onto the meter to collect blood or, if you prefer, you can undock it. Test strip drum instead of individual test strips You never need to touch a test strip.
  • Page 17 Reliability The meter checks each test strip. If it finds a defective strip, it lets you know before you apply blood. Blood volume checking The meter can tell when you have applied sufficient blood (approxi- mately 1.5 µL (1 microlitre = 1 thousandth of a millilitre)). It waits until then before starting the test.
  • Page 18 Acoustic Mode Acoustic Mode is intended for persons who are visually impaired. When Acoustic Mode is turned on, the meter guides the user through the blood glucose test using beep tones; it also outputs the result as a series of beeps.
  • Page 19: Display Illustrations

    Display illustrations Throughout this Reference Manual you will see examples of what the display looks like. Any elements that are shown surrounded by a halo in these examples flash in the display. Example: You have turned on the meter to perform a blood glucose test. In the display you see the time and date plus the test strip symbol and the drop symbol.
  • Page 20: Initial Steps Before Testing

    Checking the contents Check that your monitoring kit is complete. The package contents are listed on the box. If anything is missing, please contact the Accu-Chek Customer Careline free on 0800 701000 (UK) or 1800 709600 (Ireland). Checking the blood glucose unit Blood glucose results can be displayed in two different units of mea- surement (mmol/L or mg/dL).
  • Page 21: Type Plate

    2.2.1 Type plate The type plate on the back of your meter indicates which unit of mea- surement your meter uses. 2.2.2 Display check You can check the unit of measurement your meter uses by performing a display check. Press and hold down the M button. The meter turns on.
  • Page 22 If you continue to hold down the M button, you then see the following display after approximately 2 seconds. mmol/L meter mg/dL meter When you release the M button, your meter is in memory mode. As long as no results have yet been saved, three bars are displayed. Press the Test button to turn the meter off.
  • Page 23 If additional lines appear during the display test or parts of the numeric field or of a symbol are missing, please contact the Accu-Chek Customer Careline free on 0800 701000 (UK) or 88. 8 1800 709600 (Ireland). If the numeric field...
  • Page 24: Inserting Or Replacing The Test Strip Drum

    Inserting or replacing the test strip drum If your meter is brand new and unused, it will contain a mock drum (an empty drum without a label), which you must remove and replace with a test strip drum. Read the package insert that came with the test strip drums. If the meter is on, press the Test button to turn it off.
  • Page 25 Place your thumb into this recess and lift up the drum compartment cover. Irrespective of whether a test strip drum is inserted or not: Press the red drum release button. Initial steps before testing _CP_LCM_Manual_EN-UK final.indd 25 _CP_LCM_Manual_EN-UK final.indd 25 20.6.2007 11:03:59 20.6.2007 11:03:59...
  • Page 26 The pin holding the test strip drum in position retracts with an audible CLICK. If there is a test strip drum in the meter: Tip the meter forwards. The test strip drum drops out. Initial steps before testing _CP_LCM_Manual_EN-UK final.indd 26 _CP_LCM_Manual_EN-UK final.indd 26 20.6.2007 11:03:59 20.6.2007 11:03:59...
  • Page 27 Insert a new test strip drum in the meter as illustrated (the two rows of bar code must be nearest the display window). Close the drum compartment cover and push it shut. There will be an audible CLICK. The meter turns on and rotates the test strip drum until the first test strip is in the correct position.
  • Page 28 A dot appears in the small control window on the back of the meter. This indicates that you have just inserted a test strip drum. When you per- form a blood glucose test, the meter counts the number of test strips that you have used.
  • Page 29 If you do not insert a new drum, the following message appears the next time you turn on the meter: and the drum symbol are flashing to indicate that the test strip drum is empty. Notes Use only test strips that are not beyond their expiry date.Test strips that have expired can produce incorrect results.
  • Page 30 There is a label on every drum container. The left portion may be peeled off. On it is the concentration table for the Accu-Chek Compact Autocontrol control solutions. The stated concentrations are valid only for the test strips contained in this drum.
  • Page 31 If you insert a partly used drum in the meter, the meter rotates the drum so the dot appears in the control window on the back. When you subsequently turn on the meter to perform a test and ..you have re-inserted a same drum you previously removed: The meter immediately rotates the drum to the first chamber that contains a test strip, and ejects the strip.
  • Page 32 (see Chapter 2.3.1). Use only Accu-Chek Compact test strip drums. Other test strips cannot be used to perform tests. If you insert a different test strip drum, error message E22 is displayed (see Chapter 12.2).
  • Page 33: Test Strip Drum Use-By Period

    2.3.1 Test strip drum use-by period When you insert a new drum into the meter, the meter starts to count the number of days the drum is in the meter. Each drum must be used within a 90-day use-by period. Once a drum has been in the meter for 90 days, its use-by period has expired.
  • Page 34 The meter is unable to calculate the 90-day use-by period if you insert a partly used drum in the meter, even if it is the same one you have just removed, the year, date and time settings are lost when you replace the bat- teries (see Chapter 9), and a partly used drum remains in the meter.
  • Page 35 Flashing test strip and flashing drop, indicating that you may now apply blood or control solution Drum, indicating that the use-by period cannot be calculated Flashing bottle, prompting you to perform a performance check in order to check the test strips Perform a performance check (see Chapter 7).
  • Page 36: Indication Of The Number Of Test Strips Remaining

    2.3.2 Indication of the number of test strips remaining Each time you turn the meter off with the Test button, it shows you the number of test strips remaining in the drum. The number of remaining strips continues to be displayed as long as you hold down the Test button.
  • Page 37 If you have not performed a test since last replacing the drum, the meter cannot tell how many test strips there are left in the drum. This is e.g. the case when, after you have changed the drum, you start by changing settings or retrieve results from memory.
  • Page 38: Settings

    Settings You can change the settings of your meter to turn the beep tone or Acoustic Mode on or off, to set the brightness of the display, to select the time-and-date format, to set the year, the time and the date, and to activate the alarm clock function and the hypo indicator.
  • Page 39 When you turn the meter on for the first time, it has the following pre- settings. These are factory defaults that you can change. Beep tone on, Acoustic Mode off Brightness of the display: medium Year: current year, e.g. 2007 Time-and-date format: 24-hour format;...
  • Page 40 PC, for instance, without the time and date (see Chapter 5.4) can- not be statistically analyzed or, if they can, then only to a limited extent. If the year, date and time settings are lost as a result of a battery replacement, the meter displays the following settings: Year: year of manufacture 20XX, e.g.
  • Page 41: Changing Settings - General Rules

    The descriptions of settings proceed in the order in which they appear in the meter. Beep tone or Brightness Time-and-date Year Acoustic Mode of the display format Alarm clock Time Date Hypo indicator function Changing settings – General rules The appearance of in the display window indicates that the meter is in settings mode and that you can change these.
  • Page 42 The procedure for changing the settings is as follows: The settings have a fixed sequence and are displayed consecutively, see illustration on the previous page. Press the S button to call up the settings. A test strip is not advanced. Press the M button to change the setting that is currently flashing.
  • Page 43 From the last setting “Hypo indicator” pressing the S button takes you back to the first setting “Beep tone/Acoustic Mode”. You can close the settings at any time by pressing the Test button. All settings you have entered up to that point are saved. Notes Always turn the meter on with the S button when you intend to change the settings.
  • Page 44: Turning The Meter On

    Turning the meter on With the meter turned off, press the S button. The meter turns on without advancing a test strip. Following the display check (see Chapter 2.2.2) the current beep tone setting (symbol ) is flashing. Settings _CP_LCM_Manual_EN-UK final.indd 44 _CP_LCM_Manual_EN-UK final.indd 44 20.6.2007 11:04:04 20.6.2007 11:04:04...
  • Page 45: Setting The Beep Tone Or Acoustic Mode

    Setting the beep tone or Acoustic Mode You are here Beep tone or Brightness Time-and-date Year Acoustic Mode of the display format On / Off / Acoustic Low / Medium / High 24-hour / 12-hour Mode Alarm clock Time Date Hypo indicator function Off / 1, 2 and 3...
  • Page 46 There are two types of beep tone, differing in pitch. The pitch for a hypo indicator or an error message is higher than that heard in the other cases listed above. When Acoustic Mode is turned on, the meter guides you through the blood glucose test using the beep tones mentioned above;...
  • Page 47 Press the M button to move to the next option. Press the S button to save the chosen setting. The brightness setting comes next. Notes When you select Acoustic Mode , you hear a beep. The beep tone setting has no influence on the alarm clock func- tion.
  • Page 48: Setting The Brightness Of The Display

    Setting the brightness of the display You are here Beep tone or Brightness Time-and-date Year Acoustic Mode of the display format On / Off / Acoustic Low / Medium / High 24-hour / 12-hour Mode Alarm clock Time Date Hypo indicator function Off / 1, 2 and 3 Hours, Minutes...
  • Page 49 Medium brightness (level Low brightness High brightness (level (level Press the M button to move to the next option. The brightness of the display window changes to the setting you have selected. Press the S button to save the chosen setting. The year setting comes next.
  • Page 50: Setting The Year

    Setting the year You are here Beep tone or Brightness Time-and-date Year Acoustic Mode of the display format On / Off / Acoustic Low / Medium / High 24-hour / 12-hour Mode Alarm clock Time Date Hypo indicator function Off / 1, 2 and 3 Hours, Minutes Month, Day Off / Level...
  • Page 51 The time-and-date format setting comes next. Notes The year you have set is not displayed during testing, nor together with the result, nor when you look at saved results in memory. It is only displayed when you are in the settings. How- ever, having the correct year setting is still important because without it the meter will not be able to recognize February 29th in a leap year.
  • Page 52: Setting The Time/Date Format

    Setting the time/date format You are here Beep tone or Brightness Time-and-date Year Acoustic Mode of the display format On / Off / Acoustic Low / Medium / High 24-hour / 12-hour Mode Alarm clock Time Date Hypo indicator function Off / 1, 2 and 3 Hours, Minutes Month, Day...
  • Page 53 The time-and-date format that is currently set flashes in the display. The factory setting is 24-hour format ( Press the M button to select 12-hour format. is displayed. If you press the M button again, reappears and 24-hour format is set.
  • Page 54: Setting The Time

    Setting the time Beep tone or Brightness Time-and-date Year Acoustic Mode of the display format On / Off / Acoustic Low / Medium / High 24-hour / 12-hour Mode Alarm clock Time Date Hypo indicator function Off / 1, 2 and 3 Hours, Minutes Month, Day Off / Level...
  • Page 55 12-hour format Press the M button repeatedly, or press and hold it down, until the required hour is displayed. Press the S button to save the chosen setting. The minute setting comes next. The minutes flash at top left of the display. 24-hour format 12-hour...
  • Page 56: Setting The Date

    Press the M button repeatedly, or press and hold it down, until the required minutes are displayed. Press the S button to save the chosen setting. The date setting comes next. Setting the date Beep tone or Brightness Time-and-date Year Acoustic Mode of the display format...
  • Page 57 The month flashes at top right of the display. 24-hour format (DD-MM) 12-hour format (MM-DD) Press the M button repeatedly, or press and hold it down, until the required month is displayed. Press the S button to save the chosen setting. The day setting comes next.
  • Page 58 The day flashes at top right of the display. 24-hour format (DD-MM) 12-hour format (MM-DD) Press the M button repeatedly, or press and hold it down, until the required day is displayed. Press the S button to save the chosen setting. The alarm clock settings come next.
  • Page 59: Setting The Alarm Clock Function

    Setting the alarm clock function Beep tone or Brightness Time-and-date Year Acoustic Mode of the display format On / Off / Acoustic Low / Medium / High 24-hour / 12-hour Mode Alarm clock Time Date Hypo indicator function Off / 1, 2 and 3 Hours, Minutes Month, Day Off / Level...
  • Page 60 Two steps are involved in entering the setting. First you define whether the alarm clock function is basically to be turned on ( ) or off ( When it is on, you can enter or change the alarm times. The alarm clock function ( symbol) is factory-set to off. flashes in the display.
  • Page 61 If you have turned the alarm clock function on, the setting for the first alarm time comes next. The following is displayed: 24-hour format 12-hour format If you have turned the alarm clock function off, the setting for the hypo indicator comes next.
  • Page 62 Setting alarm times The procedure for setting the alarm time is the same for each alarm. Alarm 1 is used below for illustrative purposes. The number and sub- sequently in the display stand for Alarms 1, 2 and 3. The factory setting is 0:00 (24-hour format) or 12:00 a.m. (12-hour for- mat).
  • Page 63 Press the M button repeatedly, or press and hold it down, until the required hour is displayed. Press the S button to save the chosen setting. The minute setting comes next. The minutes flash at top left of the display. 24-hour format 12-hour...
  • Page 64 The setting for Alarm 2 comes next, and then for Alarm 3. Alarm 2 24-hour format 12-hour format Alarm 3 24-hour format 12-hour format To set the alarm times for Alarm 2 and Alarm 3, proceed as described for Alarm 1. The hypo indicator setting comes next.
  • Page 65 Notes You do not have to set all three alarm times; you can set just one or two times. When you have set your alarm times and the hour for the next alarm flashes: press the S button repeatedly until you reach the hypo indica- tor setting (see Chapter 3.10), If you do not wish to set a hypo indicator, press the Test but- ton to turn the meter off.
  • Page 66 The meter can only remind you to perform a blood glucose test when the year, time and date have been set in the meter. If you lose the year, time and date settings while replacing the batteries (see Chapter 9), you must re-enter these in order for the alarms to be active.
  • Page 67: Setting The Hypo Indicator

    3.10 Setting the hypo indicator Beep tone or Brightness Time-and-date Year Acoustic Mode of the display format On / Off / Acoustic Low / Medium / High 24-hour / 12-hour Mode Alarm clock Time Date Hypo indicator function Off / 1, 2 and 3 Hours, Minutes Month, Day Off / Level...
  • Page 68 You can choose between the following hypo indicator levels: 3.3 mmol/L (60 mg/dL) 3.9 mmol/L (70 mg/dL) 4.4 mmol/L (80 mg/dL) The hypo indicator ( symbol) is factory set to off. flashes in the display. Settings _CP_LCM_Manual_EN-UK final.indd 68 _CP_LCM_Manual_EN-UK final.indd 68 20.6.2007 11:04:10 20.6.2007 11:04:10...
  • Page 69 Press the M button to move to the next option. When your chosen level is displayed, press the Test button to turn the meter off. The hypo indicator is then set to this level. Notes The hypo indicator is only reliable if your hypo indicator level has been properly selected.
  • Page 70: Testing Blood Glucose

    AST cap (which is included in the pack or can be obtained by calling the Accu-Chek Customer Careline free on 0800 701000 (UK) or 1800 709600 (Ireland)). Please read the instruc- tions for use that come with the AST cap before you use blood from alternative sites to test blood glucose.
  • Page 71 You can choose one of 11 different penetration depth settings to suit your own skin type. You can use the finger pricker either docked with the meter, or undocked. The finger pricker has a plunger at the top (see illustration in Chapter 1.2).
  • Page 72 Healthcare professionals testing blood glucose in a multi-patient setting must not use the Accu-Chek Softclix Plus finger pricker to collect blood and should therefore remove the finger pricker from the meter. The finger pricker may be replaced with a blanking plate (see Chapter 10.1).
  • Page 73: Undocking The Finger Pricker From The Meter

    4.2.1 Undocking the finger pricker from the meter If you wish to use the finger pricker undocked from the meter, detach it as follows: Push the slide button in the direction indicated by the arrow (1) and hold it there. Withdraw the finger pricker in the direction indicated by the arrow (2).
  • Page 74: Docking The Finger Pricker Onto The Meter

    4.2.2 Docking the finger pricker onto the meter Hold the meter so it is horizontal, with the recess for docking the fin- ger pricker pointing upwards. Place the flat face of the finger pricker on the lower end of the recess, with the plunger facing towards the slide button.
  • Page 75: Inserting The Lancet

    4.2.3 Inserting the lancet Remove the cap from the finger pricker. Slide a new lancet into the lancet holder, and push it in until you hear it CLICK into place. Testing blood glucose _CP_LCM_Manual_EN-UK final.indd 75 _CP_LCM_Manual_EN-UK final.indd 75 20.6.2007 11:04:12 20.6.2007 11:04:12...
  • Page 76 Remove the protective cap from the lancet with a twisting motion. Press the cap back on the finger pricker. The locating notch in the cap (1) must be directly aligned with the locating line on the finger pricker (2). The cap snaps into place with an audible CLICK.
  • Page 77 Notes Dropping the finger pricker with a lancet inserted may loosen the lancet in its holder. In that case the lancet is no longer properly lodged and cannot be used to obtain blood. In rare cases the lancet may even protrude from the cap. In a case such as this you might injure yourself on the lancet.
  • Page 78: Testing Blood Glucose

    Testing blood glucose 4.3.1 Turning the meter on Press the Test button to turn the meter on. Following the display check (see Chapter 2.2.2) a test strip is automati- cally advanced and the test strip symbol and drop symbol flash in the display.
  • Page 79 If you do, a test strip is not advanced. If additional lines appear during the display test or parts of sym- bols are missing, please contact the Accu-Chek Customer Care- line free on 0800 701000 (UK) or 1800 709600 (Ireland). If the 88.
  • Page 80: Obtaining Blood

    4.3.2 Obtaining blood All the fingertips and both the earlobes are suitable for obtaining blood. We recommend obtaining capillary blood from the side of the fingertip, as this causes the least amount of pain. You can choose the penetration depth from a possible 11 settings rang- ing from 0.5 to 5.5.
  • Page 81 Rotate the Comfort Dial (cap) until you reach your chosen setting. The cap snaps into place at each penetration depth setting. We recommend a low setting (e.g. 2) if you are using the finger pricker for the first time. To obtain blood you first need to prime the finger pricker. Press the plunger all the way down.
  • Page 82 Firmly press the finger pricker against the chosen puncture site. You will feel the slightly raised ring against your skin. This is the pin- hole through which the tip of the lancet emerges. Press the plunger all the way down. This triggers the lancet, which penetrates the skin.
  • Page 83 Notes Use a new lancet each time you obtain blood. This not only reduces the risk of infection but also helps ensure virtually pain- free blood sampling. Do not prime the finger pricker until you are ready to collect blood. Keeping the finger pricker in this primed state can cause parts to become misshapen through tension, impairing its opera- tion.
  • Page 84: Drawing Up Blood With The Test Strip

    4.3.3 Drawing up blood with the test strip Wait until the test strip symbol and drop symbol flash in the display and the meter beeps (only when the beep tone is turned on). Hold the meter so the test strip is pointing downwards (see illustra- tion).
  • Page 85 Immediately after the drop of blood has formed: Hold the tip of the test strip against the drop of blood so the black notch is touching the drop of blood. The test strip draws up blood. Move the finger away from the test strip as soon as the hourglass symbol is displayed and the meter beeps (only when the beep tone is turned on).
  • Page 86 The test strip has then drawn up enough blood, and test starts. The hourglass symbol indicates that the meter is busy performing a test. Testing is complete after approx. 5 seconds. The result is displayed and the meter beeps (only when the beep tone is turned on). At the same time the meter automatically saves the result to memory.
  • Page 87 Notes Do not touch the test strip unless you are drawing up blood with it. Residues (e.g. of food, drinks or skin cream) on the skin can find their way onto the strip and may produce incorrect results. Incorrect results can cause the wrong therapeutic decision to be taken and so produce adverse health effects.
  • Page 88 Always hold the meter so the test strip is pointing downwards when you are drawing up blood with the test strip. If you hold it so the test strip is pointing upwards or sideways or you put the meter down on a surface with the test strip still in it, blood can enter the meter and contaminate it.
  • Page 89 If the test does not start despite the fact that you have held the drop of blood against the test strip, the test strip drew up too little blood. In this case you can, within a certain period, draw up more blood with the test strip (see the package insert that came with the test strip drums).
  • Page 90: Ejecting The Test Strip

    Ejecting the test strip Hold the meter over a waste bin with the test strip pointing down- wards. Press the Test button to turn the meter off. The used test strip drops out. Before the meter turns off, it shows you the number of test strips remaining in the drum (see Chapter 2.3.2).
  • Page 91 Notes Always turn the meter off by pressing the Test button, so as to eject the test strip. Do not pull the test strip out. If you do pull the used test strip out, blood can enter the meter and contaminate it. Do not push an ejected test strip back into the test strip drum.
  • Page 92: Ejecting The Used Lancet

    Ejecting the used lancet Remove the cap from the finger pricker. Hold the finger pricker upright above a waste bin. Press in the plunger until it CLICKS. The lancet drops out. Press the cap back on the finger pricker. Testing blood glucose _CP_LCM_Manual_EN-UK final.indd 92 _CP_LCM_Manual_EN-UK final.indd 92 20.6.2007 11:04:19...
  • Page 93 If the lancet does not drop out: Keep the plunger pressed down. Hook the edge of the white “collar” of the cap behind the platform of the lancet. A cut-out area on the inside of the lancet holder makes it easy to hook the lancet platform (see illustration).
  • Page 94 Notes Make sure the lancet has dropped out. Inadvertently leaving the lancet in the finger pricker may result in personal injury. Carefully dispose of used lancets so that the needles cannot cause injury. You must remove the cap to eject the lancet. If you leave the cap in place, pressing the plunger will prime the finger pricker.
  • Page 95: Symbols You See Before, During Or After Testing And What They Mean

    Symbols you see before, during or after testing and what they mean You may see the following symbols displayed before, during or after a test. For further information please see Chapter 12.1. The beep tone ( ) or Acoustic Mode ( ) is set to on.
  • Page 96: Flagging Special Results

    Instead of a result: The result is above 33.3 mmol/L (600 mg/dL). Instead of a result: The result is below 0.6 mmol/L (10 mg/dL). Flagging special results You can flag special results, e.g. results obtained from alternative site testing or after exercise, with an asterisk . You can only do this while the result is displayed and as long as you have not yet turned the meter off.
  • Page 97: Evaluating Results

    If the displayed test result does not agree with the way you feel, please perform a performance check with an Accu-Chek Compact Autocontrol control solution and a new test strip (see Chapter 7). Then perform another blood glucose test.
  • Page 98: Measuring Range

    4.8.1 Measuring range Your meter measures blood glucose within a defined range (0.6−33.3 mmol/L or 10−600 mg/dL). Values below this range are displayed as: The result is less than 0.6 mmol/L (10 mg/dL). Values above this range are displayed as: The result is greater than 33.3 mmol/L (600 mg/dL).
  • Page 99: Implausible Results - Possible Causes Of Error

    4.8.2 Implausible results – possible causes of error If your meter repeatedly displays implausible results or error messages, please check the following points: Did you perform the blood glucose test according to the refer- ence manual (see Chapter 4.3)? Did you wash your hands with warm water and soap to improve blood flow and to remove any residues (e.g.
  • Page 100 1800 709600 (Ireland). If your meter has been dropped, that can also lead to implausible results or error messages. If it has, again please call the Accu-Chek Customer Careline free on 0800 701000 (UK) or 1800 709600 (Ireland). Testing blood glucose _CP_LCM_Manual_EN-UK final.indd 100...
  • Page 101: Using The Meter As An Electronic Notebook

    Using the meter as an electronic notebook Memory Your meter has a 500-value memory for saving results together with the time and date (only when you have set the time and date). You do not need to save the results manually. The meter automatically saves and numbers the results.
  • Page 102: Retrieving Results From Memory

    Retrieving results from memory With the meter turned off, press the M button. The meter turns on without advancing a test strip. Following the display check (see Chapter 2.2.2), the most recently saved result is displayed together with the time, date and Time and date at the time of performing a test Using the meter as an electronic notebook...
  • Page 103 Retrieving older results from memory: Press the M button once to move towards the next older result saved. With the M button you can move back until you reach the oldest result (max. 500 results). If you press and hold down the M button, the results are fast-scrolled, starting slowly and then speeding up.
  • Page 104 By pressing the S button you can scroll back to the most recent result. Memory location 1 Most recent result saved Memory location 2 Memory location 3 Memory location 499 Memory location 500 Oldest result If the beep tone ( ) or Acoustic Mode ( ) is turned on, a beep sounds each time...
  • Page 105 You can exit memory at any time: To do this, press the Test button. The meter turns off. Notes Always turn the meter on with the M button if you intend to review results held in memory. If you turn the meter on with the Test button and there is a drum in the meter, a test strip will be advanced.
  • Page 106 If the time and date were not set at the time of testing, then the memory location number is displayed instead of the time and date. Memory location number If the memory contains both results that were saved together with the time and date and results that were not saved with this information, then you will see results shown together with their time and date as well as results shown only with their memory location number.
  • Page 107: Average, Highest Value And Lowest Value For

    Average, highest value and lowest value for 7, 14 and 30 days The meter can display the average values of results from the last 7, 14 or 30 days. Also, you can request that the lowest and highest values be displayed for these 3 periods.
  • Page 108 Press the M and S buttons at the same time. The average of the results from the last 7 days is displayed. The number of results n used in the calculation is displayed at top left (in this example: 30). The number of days for which the average was calculated is dis- played at top right (in this example: 7).
  • Page 109 For each of these three periods you can ask the meter to display the lowest and the highest values. Lowest value Average Highest value When one of the three averages is displayed: Press and hold down the M button to view the lowest value. Press and hold down the S button to view the highest value.
  • Page 110 When you release the button, the display reverts to the average. Memory location 1 Most recent result saved 7-day period Lowest value Average Highest value 14-day period Lowest value Average Highest value 30-day period Lowest value Average Highest value 7-day period Using the meter as an electronic notebook _CP_LCM_Manual_EN-UK final.indd 110 _CP_LCM_Manual_EN-UK final.indd 110...
  • Page 111 You can exit from the average value display at any time: To do this, press the Test button. The meter turns off. Notes Results flagged as performance checks with the bottle symbol are not included in the calculations. Results shown as being are not included in the average calculations, but are displayed as the lowest and highest values, respectively.
  • Page 112 If a large number of results were saved within one period, calcu- lation of the average may take a while. flashes in the display while the calculation is in progress. If no results were saved in memory for the period in question, three horizontal bars are displayed instead of a numeri- cal value.
  • Page 113 If the memory contains both results that were saved together with the time and date and results that were saved without this information, the averages and respective lowest and highest val- ues will only be calculated from results saved with the time and date that come chronologically before the first result without the time and date.
  • Page 114: Downloading Test Results To A Pc, Handheld Computer Or A Special Evaluation System

    Depending on the type of analysis you intend to perform, you will require a special software product and/or special hardware products. For further information please contact the Accu-Chek Customer Careline free on 0800 701000 (UK) or 1800 709600 (Ireland). Using the meter as an electronic notebook _CP_LCM_Manual_EN-UK final.indd 114...
  • Page 115 The infrared window is located at the front end of the meter. Be sure to read the operating instructions supplied with the software and hardware you are using. These will include instructions on how to download your data. Make the receiving end (software product or hardware) ready to download the results.
  • Page 116 With the meter turned off, press the M and S buttons at the same time. The meter turns on. Following the display check (see chapter 2.2.2), the following appears: Using the meter as an electronic notebook _CP_LCM_Manual_EN-UK final.indd 116 _CP_LCM_Manual_EN-UK final.indd 116 20.6.2007 11:04:25 20.6.2007 11:04:25...
  • Page 117 Position the meter 5-20 cm away from the infrared window of the receiving end. Point the two infrared windows towards one another. If necessary, start the results download at the receiving end (soft- ware product or hardware). During the download both arrows flashed alternately. During the down- load only those results that are new to the receiving end, i.e.
  • Page 118 Notes Your results can only be fully analysed if all of the results have been saved together with the date and time, i.e. as long as you have set the date and time. The results remain in the meter’s memory following downloading. You cannot perform a test while results are being downloaded.
  • Page 119 You may need a more recent software version for your hardware or software product. In this case please contact the Accu-Chek Customer Careline free on 0800 701000 (UK) or 1800 709600 (Ireland). Data transfer does not follow the IrDA standard (IrDA stands for Infrared Data Association).
  • Page 120: Acoustic Mode

    (the BeepLearn-Programm) to help you interpret results announced in the form of beeps is available on CD from the Accu-Chek Customer Careline free on 0800 701000 (UK) or 1800 709600 (Ireland). Practise listening to beeps from actual tests or from the training software together with a sighted person until you can clearly recognize and interpret the results and other beeps you will hear.
  • Page 121 There are two types of beep tone, differing in pitch. Warnings have a higher tone (Tone 2, represented below as — ) than the other beep tones (Tone 1, represented below as — ). The following table shows which tone sounds for which event. Turning on Chapter 6.1 Meter ready to test...
  • Page 122: Beep Tones At Power-On

    Beep tones at power-on When Acoustic Mode is set to on, you hear a long beep ( — ) when you turn on the meter. This is irrespective of which button you use to turn the meter on: the Test button in order to perform a test (see Chapter 4.3.1) the S button in order to change settings (see Chapter 3) the M button in order to retrieve results from memory (see Chap- ter 5)
  • Page 123: Beep Tones During Testing

    Beep tones during testing Following the power-on beep and the 1 – 2 – 3 sequence of beeps, you will hear the following while you test: a single beep when the meter is ready to test so you can let the test strip draw up blood or control solution, a single beep when the test strip has drawn up sufficient blood or control solution and the test is starting,...
  • Page 124 Each digit is represented by the corresponding number of beeps; e.g. 4 beeps for the number 4 ( – – – – ). Zero is represented by a long beep ( — ). The result is announced three times in succession. Each result is pre- ceded by two short beeps ( ) .
  • Page 125 mg/dL meters First the hundreds are announced, then the tens, and finally the units. There is a short pause between each group of beeps. The hundreds are always announced, even when the result is below 100. The hundreds in this case are represented by 1 long beep, signifying zero. Examples: The result 180 mg/dL is announced as follows: 1 beep –...
  • Page 126: Announcement Of Results And Average Values From Memory

    Note Information or warnings in the form of symbols (e.g. drum symbol symbol, see Chapter 12.1) that are displayed together with the result are not announced acoustically. Announcement of results and average values from memory Only the last (most recent) result that was saved can be announced acoustically.
  • Page 127 Notes If the 7-day average cannot be calculated, three horizontal bars are displayed. This is signalled acoustically with 3 long beeps representing 3 zeroes ( — — — ). If the result that was most recently saved is flagged by the bottle symbol as being a performance check result (see Chapter 7), it is announced in the same way as any blood glucose test result.
  • Page 128: Announcement Of Warnings And Error Messages

    Announcement of warnings and error messages When the batteries will soon be exhausted or the last test strip in a drum has been used, The meter issues an acoustic warning. This con- sists of two short beeps sounded three times in succession - - - - - - The warning is given at different times.
  • Page 129: Checking Your Meter

    To ensure your results are always dependable, you should periodically check the performance of your meter. Do this by performing a performance check using the Accu-Chek Com- pact Autocontrol control solutions, each time after you have opened a new pack of test strip drums, after you have replaced the batteries.
  • Page 130: What You Need

    To perform a performance check you need the following items: meter with a test strip drum inserted Accu-Chek Compact control solution Autocontrol G1 (low glucose concentration) or Autocontrol G2 (high glucose concentration) Concentration table for the control solutions (see label on the con- tainer the test strip drum came in).
  • Page 131: Performing A Performance Check

    Performing a performance check Read the package insert that came with the control solutions. Press the Test button to turn the meter on. Following the display check (see Chapter 2.2.2) a test strip is automati- cally advanced, and the test strip symbol and the drop symbol flash in the display.
  • Page 132 You now have about 5 minutes in which to draw up control solution with the test strip. Take a bottle of control solution. Open it and wipe the tip of the dropper with a clean, dry paper towel in order to remove any dried-on residues. Invert the vial and hold it downwards at an angle.
  • Page 133 Hold the meter so the test strip is pointing downwards (see illustra- tion). Hold the tip of the test strip to the drop of control solution. Checking your meter _CP_LCM_Manual_EN-UK final.indd 133 _CP_LCM_Manual_EN-UK final.indd 133 20.6.2007 11:04:30 20.6.2007 11:04:30...
  • Page 134 The test strip draws up the control solution through the black notch. Move the test strip away from the control solution as soon as the hourglass symbol is displayed and the meter beeps (provided the beep tone is turned on). The test strip has then drawn up enough control solution, and testing starts.
  • Page 135 G2; the columns are for the two different units of measurement, mmol/L and mg/dL. Make sure you compare the result with the concentration data stated for the control solution you used and the unit of measurement your meter displays. ® Accu-Chek Compact Autocontrol mmol/L mg/dL Unit of measurement 1.7-3.4...
  • Page 136 Subsequently hold the meter directly above a waste bin with the test strip pointing downwards. Press the Test button to turn the meter off. The used test strip drops out. Before the meter turns off, it shows you the number of test strips remaining in the drum (see Chapter 2.3.2).
  • Page 137: Possible Causes Of Error During The Performance Of Performance Checks

    You can dispose of empty or only partly used bottles of control solution together with your regular household waste. Please refer also to the notes in Chapters 4.3 and 4.4. Possible causes of error during the performance of perfor- mance checks If the result is outside the stated concentration range, perform a second performance check.
  • Page 138 Did you bend or move the test strip while the test was in progress? Did you compare the result with the concentration data spe- cifically relating to the control solution you used? Does the concentration table belong to the test strips that are currently in the meter? Did you perform the test within the correct temperature range (+10 °C to +40 °C)?
  • Page 139 Accu-Chek Customer Careline free on 0800 701000 (UK) or 1800 709600 (Ireland). If your meter has been dropped, that can also lead to implausible results or error messages. If it has, again please call the Accu-Chek Customer Careline free on 0800 701000 (UK) or 1800 709600 (Ireland). Note...
  • Page 140: Cleaning The Meter And Finger Pricker

    Cleaning the meter and finger pricker Cleaning the meter Your meter uses an optical measuring method that relies heavily on all of its components being clean. Owing to the way the test strip works, the meter does not normally come into direct contact with blood or control solution.
  • Page 141 Do this as follows: If the meter is on, press the Test button to turn it off. Wait for the motor to stop. Wipe the test strip guide with a cotton swab lightly moistened with cold water or 70 % ethanol. Place your thumb into the recess below the drum compartment cover and fold the drum compartment cover upwards.
  • Page 142 Wipe the measuring window and the area surrounding it with a cot- ton swab lightly moistened with cold water or 70 % ethanol. Remove any fluff or lint that may remain. Allow areas you have wiped time to dry thoroughly. Fold the drum compartment cover down and press it shut.
  • Page 143 Notes Use only cold water or 70 % ethanol to clean the meter. Any other cleaning agents may damage the meter or impair its measuring function. Use a lightly moistened cloth or a lightly moistened cotton swab. Do not spray anything onto the meter and do not immerse it in the cleaning liquid.
  • Page 144: Cleaning The Finger Pricker

    Cleaning the finger pricker Clean your finger pricker regularly to keep it in good working condition. If any blood gets on it, always wipe this away immediately. Clean the outside of the finger pricker only. Wipe it once a week with a cloth lightly moistened with 70 % ethanol or 70 % isopropanol (available from your pharmacist).
  • Page 145: Changing The Batteries

    Changing the batteries When the battery symbol first appears in the display, the batteries are running low. With these batteries you can perform about 50 more tests. However, we recommend that you replace the batteries as soon as pos- sible. By then the batteries will have been heavily drained, and change- able conditions (e.g.
  • Page 146 Insert two new batteries (type AAA, LR 03, AM 4 or micro). The minus (-) ends of the batteries must match up with the minus marks in the battery compartment. Re-attach the battery compartment cover. The three hooks on the underside of the cover must engage with the slots along the edge of the battery compartment.
  • Page 147 Notes A fresh pair of batteries has enough power either for about 1000 tests or for one year’s worth of tests. If you have changed the brightness of the display to level 3 (high) or set Acoustic Mode to on, the battery life will be shorter. When you replace the batteries, your results always remain saved.
  • Page 148 the test results saved in memory will be numbered consecutively so you can still recognize the order in which they were saved (see Chapter 5.2). If the year, time and date have been lost, the meter rotates the drum in order to re-read the bar code. You can also use rechargeable NiMH batteries.
  • Page 149 Never throw batteries into a fire. This is dangerous because they may explode. Remove the batteries if you will not be using your meter for any length of time. When you insert the batteries again, remember to set the year, time and date. Think of the environment.
  • Page 150: Blood Glucose Testing In A Multi-Patient Setting - Information For Healthcare Professionals

    Blood glucose testing in a multi-patient setting – Information for healthcare professionals Only healthcare professionals are allowed to perform blood glucose tests on more than one patient using the same Accu-Chek Compact Plus meter. When using the meter always follow the recognized procedures for han- dling objects that are potentially contaminated with human material.
  • Page 151 Healthcare professionals testing blood glucose in a multi-patient setting must not use the Accu-Chek Softclix Plus finger pricker to collect blood and should therefore remove the finger pricker from the meter. The finger pricker may be replaced with a blanking plate (see Chapter 10.1).
  • Page 152: Replacing The Finger Pricker With A Blanking Plate

    10.1 Replacing the finger pricker with a blanking plate Undock the finger pricker from the meter as follows. Push the slide button in the direction indicated by the arrow (1) and hold it there. Slide the finger pricker out in the direction indicated by the arrow (2).
  • Page 153 Instead of the finger pricker you can use a blanking plate which is avail- able from the Accu-Chek Customer Careline free on 0800 701000 (UK) or 1800 709600 (Ireland). Hold the meter so it is horizontal, with the recess for docking the fin- ger pricker pointing upwards.
  • Page 154: Testing Blood Glucose

    10.2 Testing blood glucose Wear protective gloves. Wash or disinfect the patient’s finger and allow it to dry thoroughly. The drop of blood does not spread so easily over dry skin. Use only a finger pricker that is approved for use by healthcare pro- fessionals.
  • Page 155 Correct Drop of blood approx. 1.5 µL Hold the meter with the test strip pointing downwards (see illustra- tion). Immediately after the drop of blood has formed: Hold the tip of the test strip against the drop of blood so the black notch is touching the drop of blood.
  • Page 156 Notes Always hold the meter so the test strip is pointing downwards when you are drawing up blood with the test strip. If you hold it so the test strip is pointing upwards or sideways or you lay the meter down with the test strip still in, blood can enter the meter and contaminate it.
  • Page 157 Residues of water or disinfectant on the skin can dilute the drop of blood and so produce false results. Always turn the meter off by pressing the Test button, so as to eject the test strip. Do not pull the test strip out. If you do pull the used test strip out, blood can enter the meter and contaminate it.
  • Page 158: Disinfecting The Meter

    10.3 Disinfecting the meter The Accu-Chek Compact Plus meter may be disinfected. Disinfection is performed according to the degree of soiling (see “When to disinfect”). What to disinfect The following parts of the meter may become contaminated: the area around the test strip guide...
  • Page 159 Place your thumb into his recess below the drum compartment cover and fold the drum compartment cover upwards. Once you have opened the drum compartment cover, you will see beneath it the small measuring window and have access to the lower edge of the drum compartment cover Blood glucose testing in a multi-patient setting _CP_LCM_Manual_EN-UK final.indd 159...
  • Page 160 Cotton buds, wipes and cloths lightly moistened with disinfectant are all suitable for disinfecting the meter. Allow areas you have wiped time to dry thoroughly. Remove any fluff or lint that may remain. Fold the drum compartment cover down and press until it closes. It locks with an audible CLICK.
  • Page 161 When to disinfect Each time after you have tested a patient’s blood glucose: wipe the area around the test strip guide. If you find blood on the cloth, wipe also the test strip guide itself and the measuring window. If there is blood on the meter: wipe the meter.
  • Page 162: Suitable Disinfectants

    10.4 Suitable disinfectants Use only disinfectants of proven effectiveness quoted in official guide- lines (e.g. Clinical and Laboratory Standards Institute: Protection of Lab- oratory Workers from Occupationally Acquired Infections; Approved Guideline – Third Edition; CLSI document M29-A3, 2005). Use alcohol-based surface disinfectants with virucidal activity. Suitable agents are those, for instance, based on alcohols, aldehyde cleavers and quaternary compounds*.
  • Page 163: Measurement And Storage Conditions

    Measurement and storage conditions The reliability of your meter and finger pricker as well as the accuracy of your results is influenced by a number of factors. Pay close attention to the following points. A meter that has been dropped can produce false results. 11.1 Temperature range Without the batteries and without the test strip drum the meter may be stored at between -25 °C and +70 °C.
  • Page 164 Blood glucose tests may be performed at the limit of the permitted range (between +6 °C and +10 °C or between +40 °C and +44 °C). When the temperature is at the limit of the permitted range, the thermometer symbol flashes in the display. Do not use results obtained at the limits of the permitted temperature range as a basis for making therapeutic deci- sions.
  • Page 165: Light Conditions

    Never try to speed up warming or cooling of your meter, e.g. by placing it on a radiator or in a refrigerator. Doing so can damage the meter and cause it to give incorrect results. Incorrect results can cause the wrong therapeutic decision to be taken and so produce serious adverse health effects.
  • Page 166: Humidity

    11.3 Humidity Only test blood glucose at a relative humidity of between 20 % and 85 %. Keep the meter and finger pricker at a relative humidity of between 20 % and 85 %. Sudden changes in temperature cause condensation to form in or on the meter.
  • Page 167: Symbols, Error Messages And Troubleshooting

    Symbols, error messages and troubleshooting In addition to test results, the time and the date, your meter also dis- plays other symbols and error messages. Some of these routine display messages have already been explained in earlier chapters. Following is a complete summary of all symbols and messages, what they mean and what actions you should take when they appear.
  • Page 168: Symbols Shown In The Display

    12.1 Symbols shown in the display Symbols, error messages and troubleshooting _CP_LCM_Manual_EN-UK final.indd 168 _CP_LCM_Manual_EN-UK final.indd 168 20.6.2007 11:04:41 20.6.2007 11:04:41...
  • Page 169 Symbols may be displayed singly or several at once. When several sym- bols are displayed, each symbol can have its own meaning. Alterna- tively, the combination of symbols may mean something. In the following example you see a display with several symbols. This display appears when you have turned on the meter to perform a blood glucose test.
  • Page 170: Single Symbols

    In the tables presented below you will first see the meanings of symbols that appear singly or have the same meaning when they appear together with other symbols. These are followed by the meanings of combinations of symbols and of symbols that appear in the numeric field.
  • Page 171 Symbol Meaning In memory: at the time of testing the tem- perature was outside the permitted range. The batteries are running low. When the symbol first appears in the dis- play, you can perform about 50 more tests. If you use NiMH rechargeable batteries instead of normal batteries, fewer than 50 more tests can be performed.
  • Page 172 Symbol Meaning See under Combinations of symbols The unit your meter uses to display the blood glucose result, either mmol/L or mg/dL (depending on the meter). The meter cannot calculate the use-by period for this test strip drum because you inserted a partly used test strip drum, because you opened the drum com- partment cover,...
  • Page 173 Symbol Meaning Only in a new meter that has not yet been used to perform tests: There is no test strip drum in the meter or the mock drum has been left inserted. Insert a new test strip drum (see Chapter 2.3). This result is a performance check result.
  • Page 174 Symbol Meaning You are in the settings. Flag for a special result, e.g. obtained from alternative site testing You have turned on at least one alarm or you are in the alarm clock setting. Optical warning while the alarm sounds for 20 seconds.
  • Page 175 Symbol Meaning You are in memory. Either the saved result or one of the averages, highest or lowest results is being displayed. During averaging, when the calculation is taking a while. Displayed additionally when 12-hour time format is selected. When an average is displayed (from mem- ory): the symbol is followed by the number of tests n included in the calculation.
  • Page 176: Combinations Of Symbols

    12.1.2 Combinations of symbols The following combinations of symbols have meanings of their own. Symbols Meaning 4 + 6 + 7 The 90-day use-by period for the test strip drum has expired (see Chapter 2.3.1). The test strips cannot be used. Insert a new test strip drum.
  • Page 177 Symbols Meaning In memory: The test strip you used for this test was unusable (the 90-day use-by period had expired, see Chapter 2.3.1). The result in memory may be incorrect. Incorrect results can cause the wrong therapeutic deci- sion to be taken and so produce serious adverse health effects.
  • Page 178 Symbols Meaning because you have just inserted a partly used test strip drum, because you have just opened the drum compartment cover. Perform a performance check (see Chap- ter 7). If the test produces a correct result, you may continue to use the test strips. If the result is incorrect, you need to insert a new drum.
  • Page 179: Symbols Appearing In The Numeric Field

    12.1.3 Symbols appearing in the numeric field 88. 8 In the numeric field: (mmol/L meter) or (mg/dL meter) the following symbols may appear: Symbol Meaning In memory: No results present in memory. Averaging is not possible because ½ you have not set the time and date, ½...
  • Page 180 Symbol Meaning ½ the date that it is set is in the past, ½ you changed the time and date, then performed a test and after- wards re-set the time and date, but have not performed any more tests since then. The result is lower than 0.6 mmol/L (10 mg/dL).
  • Page 181: Interferences And Error Messages - Causes And Troubleshooting Recommendations

    12.2 Interferences and error messages – causes and trouble- shooting recommendations If you receive frequent error messages, please contact the Accu-Chek Customer Careline free on 0800 701000 (UK) or 1800 709600 (Ireland). If this happens … it means: The meter will not turn The batteries (normal or rechargeable) are empty or none are inserted.
  • Page 182 Condensation has affected the elec- tronics. Allow the meter to dry slowly. The meter is defective. Please contact the Accu-Chek Cus- tomer Careline free on 0800 701000 (UK) or 1800 709600 (Ireland). Symbols, error messages and troubleshooting _CP_LCM_Manual_EN-UK final.indd 182 _CP_LCM_Manual_EN-UK final.indd 182...
  • Page 183 The meter is turned on, The display is defective. but the display is blank. Please contact the Accu-Chek Customer Careline free on 0800 701000 (UK) or 1800 709600 (Ireland). The clock has stopped or The meter was exposed to a temperature the clock is slow.
  • Page 184 Error message Meaning The year, time and date have not been set. Set these as described in Chapter 3. The test strip drum in the meter is empty. Insert a new test strip drum. The bar code information from the test strip drum has been lost.
  • Page 185 Error message Meaning Perform a performance check. You may use up all the test strips remain- ing in the drum. The 90-day use-by period will no longer be calculated for this drum. The drum symbol will therefore be displayed each time you perform a test until you insert a new test strip drum.
  • Page 186 Error message Meaning The meter rotates the drum and reads the bar code. When you next turn on the meter to perform a test, the drum symbol and flashing bottle symbol are displayed. Perform a performance check. You may use all the test strips remaining in the drum.
  • Page 187 Error message Meaning The measuring window is dirty. Press the Test button to turn the meter off. Clean the measuring window (see Chapter 8.1) and repeat the test with a new test strip. A test strip is stuck in the meter. Hold the meter upright so the test strip is pointing downwards.
  • Page 188 Error message Meaning You drew up blood or control solution too soon with the test strip, i.e. before the test strip symbol and drop symbol were flashing in the display. Turn the meter off and then on again by pressing the Test button. Repeat the test with a new test strip.
  • Page 189 Error message Meaning The test strip that was advanced is defective. Hold the meter upright so the test strip is pointing downwards. Press the Test button to turn the meter off and allow the test strip to drop out. Press the Test button to turn the meter on again and repeat the test.
  • Page 190 Insert new batteries (new or recharged). If the error mes- sage is again repeated when the meter turns on, please contact the Accu-Chek Customer Careline free on 0800 701000 (UK) or 1800 709600 (Ireland). The meter was exposed to a strong electromagnetic field.
  • Page 191 Error message Meaning Turn the meter off and then on again by pressing the Test button. Repeat the test with a new test strip. You drew up blood or control solution too soon with the test strip, i.e. before the test strip symbol and drop symbol were flashing in the display.
  • Page 192 Error message Meaning The test strip is stuck or the test strip drum does not rotate. Press the Test button to turn the meter off. Open the drum compartment cover and (if applicable) pull out the test strip. Press the red drum release button and remove the test strip drum.
  • Page 193 Error message Meaning The meter has been exposed to severe differences in temperature. The ambient temperature or the tem- perature within the meter is too low (below +6 °C) or too high (above +44 °C) for a test. Press the Test button to turn the meter off. Move to a place where the temperature is between +10 °C and +40 °C and wait for the temperature of the meter to adjust to...
  • Page 194 You inserted a test strip drum from a different blood glucose measuring system. Press the Test button to turn the meter off. Insert an Accu-Chek Compact test strip drum (see Chapter 2.3). Symbols, error messages and troubleshooting _CP_LCM_Manual_EN-UK final.indd 194 _CP_LCM_Manual_EN-UK final.indd 194...
  • Page 195 A meter error has occurred. Turn the meter off and then on again by pressing the Test button. If the error mes- sage persists, please contact the Accu-Chek Customer Careline free on 0800 701000 (UK) or 1800 709600 (Ireland). Symbols, error messages and troubleshooting _CP_LCM_Manual_EN-UK final.indd 195...
  • Page 196: Technical Data

    Technical data Meter type Accu-Chek Compact Plus (Model GT) Catalogue No./ Serial No. See type plate on the back of the meter Test principle Determination of glucose in fresh capillary blood by reflectance photometry. When using different specimen material please refer to the package insert that came with the Accu-Chek Compact test strips.
  • Page 197 Measuring time approx. 5 seconds (depending on concentra- tion) System operating temperature +10 °C to +40 °C Storage temperature Meter without batteries and without a test strip drum: -25 °C to +70 °C with batteries and without a test strip drum: -10 °C to +50 °C with batteries and with a test strip drum: +2 °C to +30 °C Finger pricker...
  • Page 198 Weight approx. 147 g with finger pricker, batteries and test strip drum Display window OLED (Organic Light Emitting Diode) display Automatic power-off after 60 seconds or 5 minutes depending on operating status Power supply 2 batteries (type AAA, LR 03, AM 4 or Micro) or 2 NiMH rechargeable batteries (type AAA) Battery life approx.
  • Page 199 The hexokinase method is traceable to an NIST standard (traceability). The Accu-Chek Compact Plus system complies with the requirements of EN ISO 15197. Technical data _CP_LCM_Manual_EN-UK final.indd 199 _CP_LCM_Manual_EN-UK final.indd 199...
  • Page 200: Disposing Of The Meter

    Disposing of the meter During blood glucose testing the meter itself may come into contact with blood. Used meters therefore carry a risk of infection. Please dis- pose of your used meter - after removing the batteries - according to the regulations applicable in your country.
  • Page 201: System Components

    If you wish to use blood from alternative sites (such as the base of the thumb, forearm, upper arm, calf or thigh), you need a special, transpar- ent AST cap to obtain blood using the Accu-Chek Softclix Plus finger pricker. It is available through the Accu-Chek Customer Careline free on 0800 701000 (UK) or 1800 709600 (Ireland).
  • Page 202: Patents

    US 4,924,879; US-2004-0092996; US 2005-00908580; US Re. 35,803 Patent information Roche has been granted patent protection in the USA for the Accu-Chek Softclix Plus finger pricker and its use in combination with Accu-Chek Softclix and Accu-Chek Softclix XL lancets (US Patents 4,924,879 and Re.
  • Page 203: Local Customer Support And Service

    Local customer support and service 17.1 Advice and troubleshooting If you need advice on how to operate the Accu-Chek Compact Plus meter or the Accu-Chek Softclix Plus finger pricker, if you seem to be obtaining implausible results, or if you suspect that the meter, test...
  • Page 204: Addresses

    17.2 Addresses Accu-Chek Customer Careline: Freephone UK: 0800 701000 Freephone Rep. of Ireland: 1 800 709600 Roche Diagnostics Limited Charles Avenue, Burgess Hill West Sussex, RH15 9RY United Kingdom Web: www.accu-chek.co.uk Local customer support and service _CP_LCM_Manual_EN-UK final.indd 204 _CP_LCM_Manual_EN-UK final.indd 204 20.6.2007 11:04:49...
  • Page 205: Alphabetical Index

    Alphabetical index Batteries, rechargeable 148 Battery compartment 14 Acoustic Mode 120 Battery compartment cover 14 setting 45 Beep tone Alarm clock function alarm clock function 59 beep tone 59 announcement of results setting alarms 59 using ~ 123, 126 symbol 60, 174 during testing 45, 123 turning off individual alarms in Acoustic Mode 121...
  • Page 206 Checking, meter 129 Display check 21, 44, 78, 102 Cleaning Disposal finger pricker 144 batteries 149 meter 140 control solution 137 lancet 94 Clock symbol 33, 176 meter 200 Control solution 129 test strip drum 32 concentration table 130, test strips 91 Downloading, results 114 disposal of ~ 137 causes of error 118...
  • Page 207 Intended use finger pricker 5 Flagging, result 96 meter 4 Finger pricker at a glance 15 cleaning 144 docking 74 Lancet 15 obtaining blood using the ~ disposal of ~ 94 ejecting 92 priming 81 inserting 75 replacing with a blanking Light conditions 165 plate 152 Light source, interfering 165...
  • Page 208 Memory 101, 197 Penetration depth setting 15 window 15, 80 Memory location number 101, Plunger, finger pricker 15, 71 Memory, results 101 Problems 181 Meter at a glance 12 checking 129 Release button cleaning 140 finger pricker 14, 73 disinfecting 158 test strip drum 12, 25 disposal of ~ 200 Result...
  • Page 209 date 56 factory defaults 39 Technical data 196 following battery replacement Temperature 163, 197 39, 40, 147 Test button 12 hypo indicator 67 Test principle 196 order 41 Test strip guide 12 time 54 Test strip drum 12 time-and-date format 52 disposal of ~ 32 turning the meter on 44 inserting or replacing 24...
  • Page 210 Troubleshooting 181 Turning off, meter after testing 90 automatic ~ 23, 43, 88, 91, 106, 117, 198 closing settings 43 exiting memory 105 Turning on, meter retrieving results 102 settings 42, 44 testing 78 Type plate 14 Unit of measurement (mmol/L and mg/dL) 20 Use-by date control solution 138...
  • Page 211 _CP_LCM_Manual_EN-UK final.indd 211 _CP_LCM_Manual_EN-UK final.indd 211 20.6.2007 11:04:50 20.6.2007 11:04:50...
  • Page 212 0088 ACCU-CHEK and SOFTCLIX are trademarks of Roche. ©2007 Roche Diagnostics. All rights reserved. Distributed by: Roche Diagnostics Limited Charles Avenue, Burgess Hill West Sussex, RH15 9RY www.accu-chek.co.uk UK Freephone number: 0800 701 000 ROI Freephone number: 1 800 709 600...

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