Battery Troubleshooting - SolarEdge StorEdge Installation Manual

Battery Troubleshooting

White CT wire is connected to L1 white
o
Black CT wire is connected to L1 black
o
CT direction is towards the grid and the green power LEDs are ON. If the LEDs are not green indicating

import power - the CTs are reversed.
Battery Troubleshooting
The State line in the battery status screen should display one of the following: Charging, Discharging, Idle,
Off, Init.:
B S N : X X X X X X X X X
S O E : 8 9 %
T o t a l :
S t a t e :
If error code 3x6B (or Error 186) - Battery Comm. Error appears, the battery communication is

disconnected. Check the following:
The RS485 control connection to the battery
o
The communication DIP switches settings on the battery
o
The ID DIP switches setting on the battery
o
If the state Idle is displayed instead of Charging/Discharging, check the following:

The system configuration
o
The DC connection
o
The LEDs in the StorEdge Connection Unit - refer to StorEdge Connection Unit LEDs on page 97
o
If Battery Internal Fault is displayed, refer to the battery documentation supplied with it. The

following is an example fault screen.
B a t t e r y
F a u l t
< x x x x >
Fault # - according to battery
ID - The Modbus ID of the battery
<xxx> - text
94
Figure 46: Meter with CT
I D : 1 5
P W R : 2 W
< x > W h
C h a r g i n g
I n t e r n a l
< # > ( I D : 1 5 )
StorEdge Inverter Installation Guide MAN-01-00390-1.1