THOMSON ACG905 -- C Manual
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THOMSON ACG905 -- C Manual

THOMSON ACG905 -- C Manual

Advanced cable gateway
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© 2008 Thomson SA. All rights reserved. Republication or redistribution of Thomson content, including
by framing or similar means, is prohibited without the prior written consent of Thomson SA. 'THOMSON'
and the Thomson logo are registered trademarks and trademarks of Thomson SA.
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The following trademarks may be used in this document:
DECT is a trademark of ETSI.
Ethernet™ is a trademark of Xerox Corporation.
Wi-Fi® and the Wi-Fi Logo are registered trademarks of the Wi-Fi Alliance.
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  • Page 1 © 2008 Thomson SA. All rights reserved. Republication or redistribution of Thomson content, including by framing or similar means, is prohibited without the prior written consent of Thomson SA. 'THOMSON' and the Thomson logo are registered trademarks and trademarks of Thomson SA.

  • Page 2: Table Of Contents

    Content SAFETY RECOMMENDATION ..................1 ABOUT YOUR ADVANCED CABLE GATEWAY ............. 4 ........................4 EATURES ......................5 EFORE YOU START 1. Box contents ......................5 2. Computer requirements..................6 ......................7 ATEWAY OVERVIEW 1. Front panel ......................7 2. Rear panel ......................8 3. Inserting batteries ....................9 4.
  • Page 3 Content ............. 20 THERNET ONNECTION TO ONE OR TWO OMPUTERS ......21 ONNECTING OMPUTERS TO THE DVANCED ABLE ATEWAY ..................23 ELEPHONE OR ONNECTION USB C ......................24 ONNECTION ................... 26 PTION ONNECTION ............... 28 CTIVATING THE DVANCED ABLE ATEWAY ......................

  • Page 4: Safety Recommendation

    Safety recommendation Safety recommendation Using equipment safely Your gateway has been manufactured to meet American safety standards, but care must be taken to ensure proper performance. It is important that you read this booklet completely, especially the safety instructions below. If you have any doubts about the installation, operation or safety of gateway, please contact your Customer Service.
  • Page 5 The batteries use some hazardous substances which pollute the environment. Do not dispose them out with other articles. Take care to dispose them at special collecting points Technical specifications Model type ACG905 -- C Operating voltage 120V AC / 60 Hz / 0.5A Typical Power consumption 25W max Weight 0.872 Ib / 0,395 kg...
  • Page 6 Meaning of symbols This symbol is intended to alert the user to the presence of un-insulated “dangerous voltage” within the product housing that may be of sufficient magnitude to constitute a risk of shock. This symbol is intended to alert the user to the presence of important operating and maintenance (servicing) instructions accompanying the product.

  • Page 7: About Your Advanced Cable Gateway

    About your Advanced Cable Gateway About your Advanced Cable Gateway Key Features Thank you for choosing the ACG905, the new generation of Thomson gateways with enhanced functionalities. The Advanced Cable Gateway offers the following services: Multi-line capability, up to 5 handsets.

  • Page 8: Box Contents

    Before you start 1. Box contents What’s on the CD-Rom? User manual (PDF format). Adobe Acrobat Reader – application you can load to read PDF format, if you don’t have it loaded already. Link to Thomson website. User Manual ACG905 – draft...

  • Page 9: Computer Requirements

    About your Advanced Cable Gateway 2. Computer requirements For the best possible performance from your Advanced Gateway, your personal computer must meet the following minimum system requirements (note that the minimum requirements may vary according to cable companies): IBM PC COMPATIBLE MACINTOSH Pentium preferred PowerPC or higher...

  • Page 10: Gateway Overview

    About your Advanced Cable Gateway Gateway overview 1. Front panel POWER Power. BATTERY Battery back-up level (low/full/empty or not detected battery). DS/US Cable Docsis state. LED On during start-up operation. LINK CPE activity. LED On when a PC is connected to the Ethernet port. Voice over IP information.

  • Page 11: Rear Panel

    About your Advanced Cable Gateway 2. Rear panel Back-up Battery cover 120V AC, 60Hz, 0.5A Mains input PAGE To ring all connected handsets (short press) or combine another DECT to the gateway (long press). USB connector (master) RESET Reset (short press) or Reset to factory settings (long press). ETHERNET 1 Ethernet 10/100 BaseT RJ-45 connector ETHERNET 2...

  • Page 12: Inserting Batteries

    About your Advanced Cable Gateway 3. Inserting batteries To install batteries into the ACG905: 1. Ensure the power cord is unplugged. Remove the battery cover on the rear panel. There are two battery compartments. One battery is at your disposal in your box content.

  • Page 13: Plugging The Handset

    About your Advanced Cable Gateway 4. Plugging the handset Your TH58 DECT handset can be either plugged on the ACG905 gateway (figure A) or separated from it (figure B). If the second configuration (figure B) is your preferred one, do not forget to plug the handset dock to the mains using the delivered DC Pack.

  • Page 14: Handset User Guide

    Handset user guide Handset user guide In order to understand the key features of your TH58, we recommend that you read this guide carefully, including all the safety instructions, before using the product. We also recommend that you inform other members of your family (and especially your children) of the detailed warnings given in this guide.

  • Page 15: Handset Overview

    Handset user guide Handset overview 1. Handset layout Earpiece Audio output for telephone calls. Left softkey Press this key to select the action shown on the bottom left of the screen. Right softkey Press this key to select the action shown on the bottom right of the screen.

  • Page 16: Using The Keys

    Handset user guide 2. Using the keys Softkeys The handset has two soft keys that serve multiple functions. The text shown above the soft key indicates the current function of the key. If no text is shown, then the key has no function.

  • Page 17: Before You Start

    Handset user guide Installation of the telephone line 1. Installing the handset Insert the battery pack into its housing in the handset, ensuring that it is the right way round. Check that the screen lights up, then replace the cover. Wait for about 1 minute to allow the system to start up.

  • Page 18: Day-To-Day Use

    Handset user guide Day-to-day use Making calls To make a standard telephone call, press the green key and then dial the number. If you want to use the speakerphone, press a second time the green key and then dial the number. For pre-dialing, (preview numbers before dialing) enter the numbers first.
  • Page 19 Handset user guide Call volume You can adjust the listening volume from the earpiece or speaker volume during a call. While on a call using the handset earpiece or speakerphone, press the up or down of the NavKey or on the side keys to adjust the listening volume for the earpiece or speaker respectively and a volume bar will be displayed on the screen.

  • Page 20: Customizing Your Handset

    Handset user guide Customizing your handset 1. Charts of the menus By pressing the softkey menu from the idle screen you will enter the setting menu of the phone. The menu structure is as follow: RING TONE Ringtone External Calls (choice of 6 ringtones) Internal Calls (choice of 6 ringtones) Ring Volume Beep Tones...

  • Page 21: Ring Tone

    Handset user guide 2. Ring Tone a. Selecting a ring tone In the idle screen, select "Menu" by pressing the right context key. Select "Ring Tone" and confirm by pressing “SELECT " or “OK”. Select "Ringtone" and confirm by pressing “SELECT " or “OK”. Select "External Calls"...
  • Page 22 Handset user guide Low battery: In the Comcast Idle screen, select "Menu" by pressing the right context key. Select "Ring Tone" and confirm by pressing “SELECT " or “OK”. Select "Beep Tones" and confirm by pressing "Ok". Select "Low Battery" and confirm by pressing "Ok". Select "Off"...

  • Page 23: Time

    Handset user guide 3. Time a. Setting the time and date In the idle screen, select "Menu" by pressing the right context key. Select "Time Settings" and confirm by pressing "Ok". Select "Set Date & Time" and confirm by pressing "Ok". The date will be displayed first.

  • Page 24: Phone Settings

    Handset user guide 4. Phone Settings a. Selecting the display language In the idle screen, select "Menu" by pressing the right context key. Select "Phone Settings" and confirm by pressing "Ok". Select "Handset" and confirm by pressing "Ok". Select "Language" and confirm by pressing "Ok". Use the up and down key to select the language you want and confirm by pressing "Ok".

  • Page 25: Restoring The Default Settings

    Handset user guide d. Restoring the default settings This option allows you to restore the handset to its original default settings. This procedure will reset the base PIN (0000 by default). However, all the numbers stored in the phonebook, the call log and the most recently-dialed numbers list will be retained. In the welcome screen, select "Menu"...

  • Page 26: Using Your Phone With Multiple Handsets

    Handset user guide 6. Using your phone with multiple handsets a. Registering/Re-registering an extra handset You can have up to 5 handsets registered to your ACG TH58 base. If you already have 5 handsets registered and you want to change one of them, you must uninstall it before installing the replacement handset.

  • Page 27: Un-Registering A Handset

    Handset user guide c. Un-registering a handset Handsets can only be de-registered from another handset. Select "Menu" by pressing the left soft key. Select "Registration" and confirm by pressing "Ok". Select "De-Register" and confirm by pressing "Ok". Enter the secret system PIN (0000 by default) and confirm by pressing "Ok". Using the up and down key select the handset to be de-registered and confirm by pressing "Ok".

  • Page 28: Set-Up

    Set-up Set-up Connections to computers and other devices Look at the illustration below to connect your home equipments – PCs, printer, Wi-Fi USB key, analog phone, fax etc… - to your advanced cable gateway. * Optional Wi-Fi connection. To connect wirelessly devices to your ACG905, a PC card is required (see page 19). User Manual ACG905 –...

  • Page 29: Connection Between Devices

    Set-up Connection between devices This illustration shows a cable company that offers DOCSIS- and PacketCable-compliant voice/data services. 1. How does the gateway work? The Advanced Cable Gateway provides high-speed Internet access as well as cost-effective, toll-quality telephone voice and fax/modem services over residential, commercial, and education subscribers on public and private networks via an existing CATV infrastructure.

  • Page 30: Contact Your Local Cable Company

    Set-up Check with your cable company to make sure you have everything you need to begin; they’ll know if you need to install special software or re-configure your computer to make your cable internet service work for you. 3. Contact Your Local Cable Company You will need to contact your cable company to establish an Internet account before you can use your gateway.

  • Page 31: Connecting The Advanced Cable Gateway To A Single Computer

    Set-up Connecting the Advanced Cable Gateway to a single computer This section of the manual explains how to connect your Advanced Cable Gateway to the Ethernet port on your computer and install the necessary software. Please refer to Figure 1 to help you connect your Digital Cable Modem for the best possible connection.

  • Page 32: Important Connection Information

    Set-up 2. Important Connection Information The Advanced Cable Gateway supports Ethernet connections. Below are important points to remember before you connect the Advanced Cable Gateway. For Ethernet connections, go to page 20. For telephone and fax connections, go to page 23. Ethernet Connection to one or two Computers Make the connections to the modem in the following sequence: Connect one end of the coaxial cable to the cable connection on the wall, and the...

  • Page 33: Connecting More Than Two Computers To The Advanced Cable Gateway

    Set-up Make sure that the Ethernet cable is straight-wired (not “null” or crossover-wired). However, you will need a crossover-type cable if you are connecting the gateway to a hub, or a hub within a port switch that provides the same function. Connecting More Than Two Computers to the Advanced Cable Gateway If you need to connect more than two computers or if you need to connect two computers,...
  • Page 34 Set-up If you have a hub with an uplink port , a straight through cable can be used in combination with that port in lieu of the crossover cable. Note: You may need to check with your service provider in order to connect multiple computers.

  • Page 35: Telephone Or Fax Connection

    Set-up Telephone or Fax Connection When properly connected, most telephony devices can be used with the Advanced Cable Gateway just as with conventional telephone service. To make a normal telephone call, pick up the handset; listen for a dial tone, then dial the desired number. For services such as call waiting, use the hook switch (or FLASH button) to change calls.

  • Page 36: Usb Connection

    Set-up USB Connection Your ACG905 has 1 master USB connector on the rear panel to allow you to connect peripherals such as PDAs, digital cameras, printers or USB keys. How it works? When a USB mass storage is plugged on the USB host port of the ACG905, it is automatically detected and mounted by the ACG905 OS (Operating System).
  • Page 37 The PC has received its IP address by the DHCP server located in the network (behind the cmts). For this example, the FTP client is “Internet Explorer” from windows. Address of the FTP server: 192.168.100.1 User Manual ACG905 – draft...

  • Page 38: Option: Wi-Fi Connection

    Set-up Option: Wi-Fi Connection The Advanced Cable Gateway is ready to support Wi-Fi. To enjoy wireless connection to your PC or other equipments that can be linked to the gateway, your ACG905 requires a PC Card (PCMCIA or PCI norm 802.11 b/g). Only the recommended cards can be used. To set up the Wi-Fi connection, please follow the steps below: Ensure the power cord is unplugged.
  • Page 39 Set-up Click on enabled in the interface field The wireless mac address of the Wifi PCMCIA card is displayed, the default SSID is ACG- “4 last digits of the Wifi PCMCIA card”. By default the data encryption mode is set to none. For more information on security settings, please refer to the “Gateway –...

  • Page 40: Activating The Advanced Cable Gateway

    Set-up Activating the Advanced Cable Gateway After installing the Advanced Cable Gateway and turn it on for the first time (and each time the modem is reconnected to the power), it goes through several steps before it can be used. Each of these steps is represented by a different pattern of flashing lights on the front of the modem.
  • Page 41 Set-up BATTERY ONLINE LINK Boot-up Operation Step 1 During Downstream Scanning and acquiring synchronization. QUICK Step 2 From synchronization completed, receiving Docsis Start- upstream channel descriptor to ranging completed SLOW Operation Step 3 During DHCP QUICK Step 4 Configuration file download, registration and Baseline Privacy...

  • Page 42: Self Installation

    Set-up Self installation To enjoy all gateway services (multi-line capability, RSS data, HD sound, access to address book etc…), you must set up your gateway first. To ease the installation, your DECT handset is provided with a self installation guide, which will lead you step-by-step through the whole installation process.

  • Page 43: Web Configuration

    Web configuration Web configuration To make sure that you can access the Internet successfully, please check the following first. Make sure the connection through Ethernet between the Advanced Cable Gateway and your computer is OK. For wireless networking (see page 26), you will need a WiFi-certified wireless client adapter for each computer you want to connect wirelessly.

  • Page 44: Outline Of Web Manager

    Web configuration Outline of Web Manager The main screen will be shown as below. Main Menu: the hyperlinks on the top of the page, including Gateway, VoIP, Router, Wireless, EMTA-Settings and several sub-menu items. Title: the sidebar on the left side of the page indicates the title of this management interface.

  • Page 45: Gateway - Status Web Page Group

    Web configuration Gateway – Status Web Page Group 1. Software The information section shows the hardware and software information about your gateway. The status section of this page shows how long your gateway has operated since last time being powered up, and some key information the Cable Modem received during the initialization process with your cable company.

  • Page 46: Connection

    Web configuration 2. Connection This page reports current connection status containing startup procedures, downstream and upstream status and so on. The information can be useful to your cable company’s support technician if you’re having problems. User Manual ACG905 – draft...

  • Page 47: Password

    Web configuration 3. Password This page is used to change the password that enables you to access the gateway web pages “ ”(EMPTY) admin” next time. The default User ID is , and the password is “ . The password can be a maximum of 8 characters and is case sensitive.

  • Page 48: Gateway - Voip Web Page Group

    Web configuration Gateway – VoIP Web Page Group 1. Base This page displays information on the DECT base station User Manual ACG905 – draft...

  • Page 49: Handsets

    Web configuration 2. Handsets This page displays information on the DECT handsets subscribed to the ACG User Manual ACG905 – draft...

  • Page 50: Gateway - Router Web Page Group

    Web configuration Gateway – Router Web Page Group 1. LAN By default the DHCP server function for the LAN is activated. LAN settings can be modified on this page. With this function activated, your cable company’s DHCP server provides one IP address for your gateway, and your gateway’s DHCP server provides IP addresses, starting at the address you set in IP Address on the LAN page, to your PCs.

  • Page 51: Wan

    Web configuration 2. WAN This page displays information on the WAN parameters of the gateway. User Manual ACG905 – draft...

  • Page 52: Computers

    Web configuration 3. Computers This page displays the status of the DHCP clients. User Manual ACG905 – draft...

  • Page 53: Firewall

    Web configuration 4. Firewall This page allows you to restrict a computer within your home network from accessing certain Internet traffic by IP address and by logical ports. 4 security levels are proposed: minimum, medium, maximum and custom. Minimum is set by default.

  • Page 54: Medium Level Of Security

    Web configuration b. Medium level of security This level of security blocks all the incoming traffic and allows all the outgoing one. All new connections, established or not valid are rejected. There are some exceptions for the incoming traffic: FTP 20 Port : Incoming : Only an already established or related connection is accepted FTP 21 Port : Incoming : Only an already established connection is accepted All the incoming established connections are accepted.

  • Page 55: Custom Security Level

    SMTP (port 25) in TCP and UDP POP 3 (port 110) in TCP and UDP POP2 (port 109) in TCP and UDP nntp (port 119) in TCP All the packets of an already established connection are accepted. d. Custom Security Level Hereafter, the user interface for the customisation of the firewall.
  • Page 56 Web configuration The Bootps is not in the list to avoid any bad manipulation of the end-user. By removing this service the gateway cannot get its IP address. It is possible to define a general rule: Accept/Drop for the connections and also to create and erase new rules.
  • Page 57 Web configuration It is also possible to define the source and the destination address: Source IP Address Destination IP Address You can block or allow all incoming or outgoing traffic by choosing the “any” option. When the rule is created, it will be shown in the firewall rules table. User Manual ACG905 –...

  • Page 58: Forwarding

    Web configuration 5. Forwarding For LAN WAN communications, the gateway normally only allows you to originate an IP connection with a PC on the WAN; it will ignore attempts of the WAN PC to originate a connection onto your PC. This protects you from malicious attacks from outsiders. However, sometimes you may wish for anyone outside to be able to originate a connection to a particular PC on your LAN if the destination port (application) matches one you specify.

  • Page 59: Dmz Host

    Web configuration 6. DMZ Host Use this page to designate one PC on your LAN that should be left accessible to all PCs from the WAN side, for all ports. For example, if you put an HTTP server on this machine, anyone will be able to access that HTTP server by using your gateway IP address as the destination.

  • Page 60: Gateway - Wireless Web Page Group

    Web configuration Gateway – Wireless Web Page Group Important: Changes to the wireless web pages should be made from a PC that is hard wired to the gateway. The Wireless web pages group enables a variety of settings that can provide secure and reliable wireless communications.

  • Page 61: 11B/G Basic

    Web configuration Security Security secures or scrambles messages traveling through the air between your wireless PCs and the gateway, so they can’t be observed by others. The following minimum security setting changes to factory defaults are recommended. See the 802.11b/g Security Web Page discussion below for details.
  • Page 62 Web configuration Setting Description Value List or Range Default Interface Enable or disable the Enabled, Disabled Disabled wireless interface. Wireless Mac The mac address of the address wireless card installed is displayed Network Name Set the Network Name Up to 32-character string ACG-“last 4 (SSID) (also known as SSID) of...

  • Page 63: 11B/G Security

    Web configuration 2. 802.11b/g Security This page allows you to configure the Network Authentication. Here provides several different modes of wireless security. You will have to enter proper information according to the mode you select. WEP Encryption: If you choose Security NONE, the Network Key will not be shown on this page. If selected, the data is encrypted using the key before being transmitted.

  • Page 64: Access Control

    Web configuration WPA-PSK (WPA-Pre-Shared Key) /WPA2-PSK (WPA2-Pre-Shared Key): This is the highest form of security available for home users. Make sure that your wireless client and client manager are compatible with it. A 128 bits encryption key is used in this mode.
  • Page 65 Web configuration MAC Restrict Mode: Click Disabled to welcome all of the clients on the network (default setting); select Allow to permit only the clients on the list to access the cable modem; or choose Deny to prevent the clients on the list to access this device. MAC Address: Your Gateway identifies wireless PCs by their WiFi MAC Address.

  • Page 66: Emta Settings - Basic Web Page Group

    Web configuration EMTA settings – Basic Web Page Group This group of pages gives information on the hardware and the state of your cable connection. 1. Status This page displays the basic LAN status of this device, including the downstream and upstream status, device information, and interface parameters.

  • Page 67: Cm Hardware

    Web configuration 2. CM Hardware The CM hardware is displayed on this page. User Manual ACG905 – draft...

  • Page 68: Event Log

    Web configuration 3. Event Log The CM and MTA event logs are displayed on this web page. User Manual ACG905 – draft...

  • Page 69: Cm State

    Web configuration 4. CM State This page shows the current state of the cable modem. User Manual ACG905 – draft...

  • Page 70: Additional Information

    Additional information Additional information Frequently Asked Questions Q. What if I don’t subscribe to cable TV? A. If cable TV is available in your area, data and voice service may be made available with or without cable TV service. Contact your local cable company for complete information on cable services, including high-speed internet access.
  • Page 71 Additional information Q. What is PacketCable and what does it mean? A. PacketCable is the industry standard for telephony services that most cable companies are adopting as they upgrade their systems. Should you ever decide to move, the Advanced Cable Gateway will work with all upgraded cable systems that are PacketCable compliant. Q.

  • Page 72: General Troubleshooting

    Additional information General Troubleshooting You can correct most problems you have with your product by consulting the troubleshooting list that follows. I can’t access the internet. Check all of the connections to your Advanced Cable Gateway. Your PC is connected to the USB port or your Ethernet card may not be working. Check if each product’s documentation for more information.
  • Page 73 Additional information If you subscribe to video service over cable, the cable signal may not be reaching the modem. Confirm that good quality cable television pictures are available to the coaxial connector you are using by connecting a television to it. If your cable outlet is “dead”, call your Cable Company.

  • Page 74: Fcc Declaration Of Conformity And Industry Canada Information

    Model: ACG905 Equipment Classification: Computing Device Accessory Responsible Party: Thomson Inc. 101 W. 103 Indianapolis, IN 46290 U.S.A. This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.

  • Page 75: Service Information

    Additional information Service Information If you purchased or leased your Advanced Cable Gateway directly from your cable company, then warranty service may be provided through your cable provider or its authorized representative. For information on 1) Ordering Service, 2) Obtaining Customer Support, or 3) Additional Service Information, please contact your cable company.

  • Page 76: Glossary

    Additional information Glossary 10BaseT – Unshielded, twisted pair cable with an RJ-45 connector, used with Ethernet LAN (Local Area Network). “10” indicates speed (10 Mbps), “Base” refers to baseband technology, and “T” means twisted pair cable. Authentication - The process of verifying the identity of an entity on a network. DHCP (Dynamic Host Control Protocol) –...
  • Page 77 Additional information PacketCable – A project with the objective of developing a set of necessary telephony specifications and operations support interface specifications for Advanced Cable Gateways and associated equipment used over the DOCSIS based cable network. PSTN (Public Switched Telephone Network) – The worldwide voice telephone network which provides dial tone, ringing, full-duplex voice band audio and optional services using standard telephones.

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