Unusual Blood Glucose Results - Accu-Chek Aviva User Manual

Here is how to mark a test result and initiate a post-meal test reminder:
1. Perform a blood glucose test. The blood glucose result appears on the display.
2. Leave the test strip in the meter. Press and release
post-meal test reminder.
3. When the marker or test reminder that you wish to select appears on the display, remove the test strip
from the meter.

Unusual Blood Glucose Results

If your blood glucose result does not match how you feel, check this list to help solve the problem.
Troubleshooting Checks
1. Have the test strips expired?
2. Was the cap on the test strip container
closed tightly?
3. Was the test strip used immediately after it
was removed from the test strip container?
4. Were the test strips stored in a cool, dry
place?
5. Did you follow the directions?
6. Are the meter and test strips working
properly?
7. Are you still unsure of the problem?
Blood Glucose Tests
or to toggle through the test result markers and
Action
Discard the test strips if they are past the use by date.
Repeat the blood glucose test with an unexpired test
strip.
Replace the test strips if you think the test strip
container was uncapped for some time. Repeat the
blood glucose test.
Repeat the blood glucose test with a new test strip.
Repeat the blood glucose test with a properly stored
test strip.
See Chapter 2, Blood Glucose Tests, and repeat the
blood glucose test. Contact the Accu-Chek Customer
Careline on 0800 701 000 (UK) or
1 800 709 600 (ROI) if you still have problems.
Perform a control test. See Chapter 4, Performing a
Control Test, for instructions.
Contact the Accu-Chek Customer Careline on
0800 701 000 (UK) or 1 800 709 600 (ROI).
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