Display Messages and Troubleshooting
Never make treatment decisions based on an error message. If you have any
concerns, contact Roche.
The meter will not turn on or the
display is blank.
• Battery is dead –
Insert new battery.
• Display is damaged –
Contact Roche.
• Meter is defective –
Contact Roche.
• Extreme temperatures –
48
Move the meter to a more
temperate area.
Battery power is low. Change the
battery soon.
The meter is in set‑up mode, waiting
for you to change or confirm
settings.