Comtrend Corporation WAP-5922MP User Manual
Comtrend Corporation WAP-5922MP User Manual

Comtrend Corporation WAP-5922MP User Manual

Ac1200 wireless mesh point
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USER MANUAL

WAP-5922MP
AC1200 Wireless Mesh Point
Version A1.0, January 22, 2018

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Summary of Contents for Comtrend Corporation WAP-5922MP

  • Page 1: User Manual

    USER MANUAL WAP-5922MP AC1200 Wireless Mesh Point Version A1.0, January 22, 2018...
  • Page 2 Preface This manual provides information related to the installation and operation of this Dual-Band Wireless Mesh Point. The individual reading this manual is presumed to have a basic understanding of home networking terminology and concepts. If you find the product to be inoperable or malfunctioning, please contact technical support for immediate service by email at homesupport@comtrend.com For product updates, new product release, manual revision, or software upgrades,...
  • Page 3 Copyright Copyright© 2018 Comtrend Corporation. All rights reserved. The information contained herein is proprietary to Comtrend Corporation. No part of this document may be translated, transcribed, reproduced, in any form, or by any means without the prior written consent of Comtrend Corporation.
  • Page 4: Table Of Contents

    Table of Contents Chapter 1 Product Information ........5 1.1 Introduction and Features ........5 1.2 System Requirements ..........6 1.3 Package Contents ............. 7 1.4 Get familiar with your Wireless Mesh Point ....8 Chapter 2 Mesh WiFi-Supported Installation ....12 2.1 Device Setup ............
  • Page 5 4.2.6 WLAN 5G settings ..............69 4.2.7 MAC Address Filtering ............70 4.2.8 How to know the MAC address of your device ... 73 4.2.9 System Utility ................. 76 4.2.10 Configuration ............... 78 Chapter 5 Appendix ............ 81 5.1 Configuring TCP/IP on PC ........81 5.1.1 Windows XP IP address setup: ........
  • Page 6: Chapter 1 Product Information

    Chapter 1 Product Information 1.1 Introduction and Features The AC1200 Dual-Band Wireless Mesh Point has a compact design, and provides excellent network performance to extend your Wi-Fi signal and wireless coverage. Features of this Wireless Mesh Point include: Easily extends the wireless signal inside your home or office. Compact design while maintaining excellent network performance.
  • Page 7: System Requirements

    1.2 System Requirements Wireless network card which is compatible with 802.11a/b/g/n and 802.11 ac wireless network standards. Windows XP, Windows 7, Windows 8, Windows 10 or MAC OS or Linux operating system.
  • Page 8: Package Contents

    1.3 Package Contents Before you start to use this Wireless Mesh Point, please check if there’s anything missing in the package, and contact your place of purchase to claim for missing items: Wireless Mesh Point (1 pcs) • Quick Install Guide (1 pcs) •...
  • Page 9: Get Familiar With Your Wireless Mesh Point

    1.4 Get familiar with your Wireless Mesh Point Interface Descriptions Item Item Name Description 10/100/1000M Ethernet LAN Port with Auto-MDI/MDI-X. Connect to a computer, switch or hub for local network sharing. Reset / WPS Reset the Wireless Mesh Point to factory default settings (clear all settings) or start the WPS function.
  • Page 10 LED Activity LEDs Behavior Description Note Signal Strength LED1 on 1. The device is in repeater An optimal signal LED2 off mode, when LED2 & 3 are off means the Wireless LED3 off and LED1 is on. It means the Mesh Point is placed device has optimal signal with proper...
  • Page 11 LED1 off 1. The device is in repeater signal too weak: LED2 off mode, when LED1 & 2 are off < -60dBm LED3 on and LED3 is on. It indicates the current placement is too far from the uplink router, which potentially makes the uplink connection weak and may result in slow speed or...
  • Page 12 WPS & LED5 on 1. The device is successfully Paring finished WPS handshaking. status 2. The device is already paired or grouped with the current network. LED5 The device is processing WPS PBC There is a 120 flashing handshaking. second open window to process WPS PBC handshaking and...
  • Page 13: Chapter 2 Mesh Wifi-Supported Installation

    WiFi Mesh System (Note: This application will require at least two WiFi Mesh Devices to create a Mesh System). 1. Connect one end of an Ethernet Cable into each Mesh Point (WAP-5922MP) that you wish to have in your Whole-Home WiFi Mesh System. For this example, we will use two Mesh Points.
  • Page 14 3. Connect the other end of the Ethernet Cables into your Network Device. The pairing process will then automatically begin. 4. Wait until all WPS/Grouping LED’s light up solid (around 3 to 5 minutes). This means the two Mesh Point’s are now in the same WiFi Mesh System. If you are using a Comtrend WiFi Mesh-Supported Gateway, then the two Mesh Points are now in the same WiFi Mesh System as the Comtrend Gateway as well.
  • Page 15 5. Disconnect the Ethernet Cables and unplug the Mesh Points. Then find a suitable location for each Mesh Point with an accessible power outlet. The Mesh Points should be placed in different directions between the Network Device and the areas farthest from the Network Device.
  • Page 16: Wifi Network Setup

    8. If you are using a Comtrend WiFi Mesh-Supported Gateway, then the WiFi Mesh System will automatically use the original WiFi settings on your Gateway. If you are using a Non-Comtrend WiFi-Supported Gateway, then please reference the back of the Mesh Point that is connected to the Gateway for the default SSID and Password WiFi settings.
  • Page 17 3. The system will prompt you to input the username and password. Default username is ‘admin’ and password is ‘1234’. Click the ‘OK’ button to continue. 4. After you log into the Webpage, input your WiFi network name in the ‘Device SSID’...
  • Page 18: Chapter 3 Repeater Mode

    Chapter 3 Repeater Mode This chapter will explain how to quickly install this device by using the quick setup method and explain each detailed setting on the web user interface while in repeater mode. 3.1 Repeater Mode Quick Installation Guide For first time setup and installation, move this Wireless Mesh Point close to the Wireless Broadband Router or Access point you wish to connect to.
  • Page 19: Hardware Wps Button Setup

    Using WPS button - please go to section 3.1.1 Using Web browser - please go to section 3.1.2 3.1.1 Hardware WPS button setup Press and hold the WPS button on the Wireless Mesh Point for 2 seconds, the ‘WPS’ LED will start flashing. WPS button WPS LED Press the WPS button on the wireless broadband router or access point you...
  • Page 20 NOTE: the WPS button position on the access point above is for reference; different devices may have different WPS button positions or locations. TIP: If the access point you wish to connect to does not have a hardware WPS button, you can also use its web configuration menu’s WPS function to establish connection.
  • Page 21: Web Browser Quick Setup

    You can check the ‘Signal’ LED status to understand signal reception level. (Please see the table on page 14 for details.) If the Signal LED is off, it means the device is out of wireless range of your wireless broadband router or access point. Move the Mesh Point closer to the broadband router until the Wireless Mesh Point device can receive a signal from the broadband router and extend its signal.
  • Page 22 NOTE: this default SSID ‘repeater0003” is for reference, different devices may have different last 4 digits. If you are using a wireless connection in Windows Operating System and encountered the following screen, please click “Connect the network without setting it up” then you can successfully link to the Wireless Mesh Point. Do NOT click “OK “.
  • Page 23 The Wireless Mesh Point will prompt you to input the username and password. Default username is ‘admin’ and password is ‘1234’. Click the ‘OK’ button to continue. All wireless access points nearby will be displayed on the list. Select one access point you want to connect to and click the ‘Next’...
  • Page 24 If you want to connect to a hidden access point, you can select "Setup repeater manually" to input the wireless setting manually. You’ll be prompted to input the access point’s wireless security key, input it in the ‘KEY’ field and click the ‘Next’ button to continue. It will start to verify the wireless key with your associated access point and show you result within 20 seconds.
  • Page 25 7. When the key is correct, this Wireless Mesh Point will display the connection information for you. When you have setup dual band successfully (or setup single band manually), you will see the page below, press the “Next” button to continue.
  • Page 26 If everything is correct, click the ‘APPLY’ button to get connected. The ‘Device SSID’ will be the same as the access point’s SSID you connected in this step. Please wait a few moments for the Wireless Mesh Point to restart.
  • Page 27 NOTE: After the wireless connection of this Wireless Mesh Point and wireless broadband router is built, the Wireless Mesh Point is DHCP client and will get an IP address from the broadband router automatically. If you want to login to the web user interface of the Wireless Mesh Point, please refer to ‘3.2 Repeater mode Advanced Settings’...
  • Page 28: Repeater Mode Advanced Settings

    3.2 Repeater mode Advanced Settings 3.2.1 Connect to web configuration menu Open your web browser (IE, Firefox, Chrome etc.) and find the ‘Wireless Repeaterxxxx Web UI’ firmware link on your bookmark list if you saved it when you installed this device for the first time. 10.
  • Page 29 Detailed operation instructions will be given below.
  • Page 30: Home

    3.2.2 Home The following information provides an overview of this Wireless Mesh Point. To access the ‘Home’ menu, click ‘Home’ on the left. You should see a screen that looks like this (the contents will vary depending on your actual settings):...
  • Page 31 You can click the ‘Show Active Clients’ button to show all connected wireless clients. Please note: By clicking the ‘Show Active Clients’ button, a new browser window will appear. If your browser prevents the pop-up window from appearing, please disable this function or you will not be able to use the ‘Show Client’...
  • Page 32: Wps Setting

    3.2.3 WPS Setting You can configure WPS (Wi-Fi Protected Setup) here. By using WPS, you can establish a secure connection between this Wireless Mesh Point and other wireless devices which also support WPS in a fast and secure manner. To access the ‘WPS Setting’ menu, click ‘WPS Setting’ on the left. The following setup page will appear: The description of every setup item is listed as follows:...
  • Page 33 Item Description WPS Status If the wireless security (encryption) function of this device is properly set, the WPS status will display ‘Configured’. If the wireless security function has not been set, the WPS status will display ‘unConfigured’. Self PinCode This displays an 8-digit number for WPS PIN-style configuration.
  • Page 34: Advanced Settings

    3.2.4 Advanced Settings You can configure advanced wireless settings in this page. Please note that these settings are not safe to be configured by novice users. Configure these settings only when you understand what you’re doing. To access the ‘Advanced Settings’ menu, click ‘Advanced Settings’ on the left. The following setup page will appear:...
  • Page 35 The description of every setup item is listed as follows: Item Description Fragment Threshold The threshold (number of bytes) of the fragmentation boundary for directed messages. It is the maximum data fragment size that can be sent. Input a value between 256 and 2346. Do not modify the default value if you don’t know what it is.
  • Page 36 TX Power Select the wireless transmitting power level, from 10% to 100%. When wireless clients are not too far from this Wireless-N Range Mesh Point, you don’t have to select a higher power level, since this may cause some individuals to attempt to break into your wireless network if you have a bad password, or no password.
  • Page 37: Wlan 2.4G Settings

    3.2.5 WLAN 2.4G settings To access the 2.4GHz Wireless menu, click ‘WLAN 2.4G settings’ on the left. The following setup page will appear: Please Note: If your Wireless Mesh Point is working properly, it is not recommended to make changes here. The description of every setup item is listed as follows: Item Description...
  • Page 38 the SSID here, maximum 32 characters. Encryption This is the current security setup of the Wireless Mesh Point. You can select an encryption method from the drop-down menu, there are three options. WPA Unicast Cipher This is the current security setup of the Wireless Mesh Suite Point.
  • Page 39: Wlan 5G Settings

    3.2.6 WLAN 5G settings To access 5GHz Wireless menu, click ‘WLAN 2.4G settings’ on the left. The following setup page will appear: Please Note: If your Wireless Mesh Point is working properly, it is not recommended to make changes here. The description of every setup item is listed as follows:...
  • Page 40 Item Description Device SSID This is the current SSID name of the Wireless Mesh Point. The SSID is used to identify your own Wireless Mesh Point from others when there are other wireless devices in the same area. You can type any alphanumerical characters to change the SSID here, maximum 32 characters.
  • Page 41: Mac Address Filtering

    3.2.7 MAC Address Filtering Besides using wireless security to only allow permitted wireless users to use this Wireless Mesh Point, you can also use the MAC address filter to allow wireless users with certain MAC addresses to use this Wireless Mesh Point. This will enhance security because you can make a ‘white list’...
  • Page 42 The description of every setup item is listed as follows: Item Description Enable Wireless Access Check this box to enable MAC filtering. If you don’t check Control this box, anyone who knows the wireless password can get connected to this Wireless Mesh Point. MAC Address Input the MAC address of the clients you wish to deny or provide access to the Wireless Mesh Point into the MAC...
  • Page 43: How To Find The Mac Address Of Your Device

    3.2.8 How to find the MAC address of your device If you don’t know the MAC address of your computer or wireless device, you can follow the procedure below: For wireless devices and computers which are connected to this Wireless Mesh Point already, you can click the ‘Show Active Clients’...
  • Page 44 Click the connection that will be used to connect the Wireless Mesh Point (in this example, ‘ofiice): Click the ‘Details…’ button.
  • Page 45 The MAC address of the selected network connection will be displayed here as ‘Physical Address’.
  • Page 47: System Utility

    3.2.9 System Utility You can change the settings of several system-level parameters in this page, including the administrator’s password, and the IP address. To access the ‘System Utility’ menu, click ‘System Utility’ on the left. The following setup page will appear: The description of every setup item is listed as follows:...
  • Page 48 Password Settings The default password of this Wireless Mesh Point is 1234, and it’s displayed on the login prompt when accessed from the web browser. There’s a security risk if you don’t change the default password, since everyone can see it. This is very important when you have the wireless function enabled.
  • Page 49: Configuration

    3.2.10 Configuration You can backup and restore the configuration of this Wireless Mesh Point, so you can recall all settings, without the need to reconfigure again. This function is especially useful when you need to use this mini Wi-Fi Mesh Point in different places, like your home and hotels.
  • Page 50 Item Description Backup Settings Click the ‘Save’ button to save the current settings to a file on your computer. Restore Settings If you want to upload a saved configuration file to the Wireless Mesh Point, click the ‘Browse’ button to select a saved configuration file on your computer.
  • Page 51 3.2.10.2 WEB Upgrade The software running on this Wireless Mesh Point (i.e. ‘Firmware’) can be upgraded to improve the functionality of this Wireless Mesh Point. You can access our website to look for the latest firmware file. Then download the latest firmware file and save on your computer and upload to this Wireless Mesh Point.
  • Page 52 3.2.10.3 Reset In the event that the system stops responding correctly or stops functioning, you can perform a standard Reset or Reset to Defaults. A standard Reset will retain your settings and reboot the Wireless Mesh Point, while resetting the device to defaults will erase all configuration settings.
  • Page 53: Chapter 4 Ap Mode

    Chapter 4 AP Mode You can build a wireless networking environment for the home or small office. Then your wireless client users can access Internet by wirelessly connecting to this AP without wired cable burden. This chapter will show you how to quickly install this device by using quick setup and explain each detailed setting on the web user interface page of AP mode.
  • Page 54: Web Browser Quick Setup

    settings. 4.1.2 Web browser quick setup Before you can connect to the Wireless Mesh Point and start configuration procedures, your computer must be able to get an IP address automatically (use dynamic IP address). If it’s set to use static IP address, or you’re unsure, please refer to ‘Chapter 6: 6.1 Configuring TCP/IP on PC’...
  • Page 55 NOTE: this default SSID ‘repeater0003” is for reference, different devices may have different last 4 digits. If you are using a wireless connection in Windows Operating System and encountered the following screen, please click “Connect the network without setting it up” then you can successfully link to the Wireless Mesh Point. Do NOT click “OK “.
  • Page 56 Please input an SSID (a name used to identify this access point) in the ‘Device SSID(2.4GHz)’ and ‘Device SSID(5GHz)’ field, then click the ‘Next’ button. The default SSID is repeaterxxxx, you can change this default SSID if you want. Select security type of the wireless link to include 2.4Ghz and 5Ghz : Encryption: Disable (no security), WEP, WPA pre-shared key, or WPA RADIUS.
  • Page 57 2.4GHz Wireless 5GHz Wireless Note: WEP encryption: Select key length (64 or 128bit), key format (Hex or ASCII characters), Default Tx Key (usually use ‘Key 1’), and input key characters (refer to ‘Key Format’ you selected for number of characters). WPA pre-shared key: Select one WPA Unicast Cipher Suite (usually use default setting ‘WPA(TKIP)’), Pre-shared Key Format: Passphrase (alphanumeric characters) or Hex (64 Hex Characters), and input key...
  • Page 58 Please recheck the settings you made, and click ‘Apply’ to continue. Please wait for few seconds for device to reboot. After reboot is complete, you can close the browser to finish this quick setup and connect this access point to an ADSL modem, wired router, or switch/hub in your network through the LAN port of the access point by Ethernet cable.
  • Page 59: Ap Mode Advanced Settings

    4.2 AP Mode Advanced Settings 4.2.1 Connect to web configuration menu 11. Please open your web browser (IE, Firefox, Chrome etc.) and input ‘http:/ 192.168.2.252 in the address bar, then press the ENTER key: The Wireless Mesh Point will prompt you to input the username and password. The default username is ‘admin’...
  • Page 60: Home

    4.2.2 Home The status and information of this access point will be displayed here. To access the ‘Home’ menu, click ‘Home’ on the left. You should see the following (the contents will vary depending on your actual setting):...
  • Page 61 You can click the ‘Show Active Clients’ button to show all connected wireless clients. Please note: By clicking the ‘Show Active Clients’ button, a new browser window will appear. If your browser prevents a pop-up window from appearing, please disable this function or you will not be able to use the ‘Show Client’...
  • Page 62: Wps Setting

    4.2.3 WPS Setting You can configure WPS (Wi-Fi Protected Setup) here. By using WPS, you can establish a secure connection between this Wireless Mesh Point and other wireless devices which also support WPS in a fast and secure manner. To access the ‘WPS Setting’ menu, click ‘WPS Settings’ on the left. The following setup page will appear:...
  • Page 63 The description of every setup item is listed as follows: Item Description WPS Status Shows the security setting status of WPS. If the wireless security (encryption) function of this device is properly set, you’ll see the ‘Configured’ message here. If the wireless security function has not been set, you’ll see ‘unConfigured’.
  • Page 64: Advanced Settings

    4.2.4 Advanced Settings You can configure advanced wireless settings in this page. Please note that these settings are not safe to be configured by novice users. Configure these settings only when you understand what you’re doing. To access the ‘Advanced Setting’s menu, click ‘Advanced Settings’ on the left. The following setup page will appear:...
  • Page 65 The description of every setup item is listed as follows: Item Description Fragment Threshold Set the Fragment threshold of wireless radio. Do not modify the default value if you don’t know what it is. The default value is 2346. RTS Threshold Set the RTS threshold of wireless radio.
  • Page 66 Beacon Interval Set the beacon interval of wireless radio. Do not modify the default value if you don’t know what it is. The default value is 100. DTIM Period Configures DTIM (Delivery Traffic Indication Message) send period. The default value is 3. Channel Width Set channel width of wireless radio.
  • Page 67 If you still need to configure this Wireless Mesh Point, click the ‘CONTINUE’ button; if you want to save the changes and use it now, click the ‘APPLY’ button. You’ll be prompted to wait for 50 seconds before you can reconnect to the web user interface of this access point.
  • Page 68: Wlan 2.4G Settings

    4.2.5 WLAN 2.4G settings To access the 2.4GHz Wireless menu, click ‘WLAN 2.4G settings’ on the left. The following setup page will appear, it is the settings that you have setup: Please Note: If your Wireless Mesh Point is working properly, please do not change the settings here.
  • Page 69 Item Description Device SSID This is the current SSID name of the Wireless Mesh Point. The SSID is used to identify your own Wireless Mesh Point from others when there are other wireless devices in the same area. You can type any alphanumerical characters to change SSID here, maximum 32 characters.
  • Page 70: Wlan 5G Settings

    4.2.6 WLAN 5G settings To access the 5GHz Wireless menu, click ‘WLAN 5G settings’ on the left. The following setup page will appear, it is the settings that you have setup: Please Note: If your Wireless Mesh Point is working properly, please do not change the settings here.
  • Page 71: Mac Address Filtering

    Item Description Device SSID This is the current SSID name of the Wireless Mesh Point. The SSID is used to identify your own Wireless Mesh Point from others when there are other wireless devices in the same area. You can type any alphanumerical characters to change the SSID here, maximum 32 characters.
  • Page 72 To access the ‘MAC Filtering’ menu, click ‘MAC Filtering’ on the left. The following setup page will appear: The description of every setup item is listed as follows: Item Description Enable Wireless Access Check this box to enable MAC filtering. If you don’t check Control this box, anyone who knows the wireless password can get connected to this access point.
  • Page 73 If you don’t know how to get the MAC address of a network client, see the following page. Comment Input any descriptive text about this rule, so you can remember the purpose of this rule. You can input up to 20 alphanumerical characters in this field.
  • Page 74: How To Know The Mac Address Of Your Device

    Their MAC address will be displayed in the ‘MAC Address’ field. 4.2.8 How to know the MAC address of your device If you still can’t identify the MAC address of your computer, you can follow this procedure: Go to your computer’s Control Panel, Then click ‘Network and Sharing Center’. Click the connection that will be used to connect the wireless AP (in this example, ‘Local Area Connection’):...
  • Page 75 Click the ‘Details…’ button. The MAC address of selected network connection will be displayed here as ‘Physical Address’.
  • Page 77: System Utility

    4.2.9 System Utility You can change the settings of several system-level parameters in this page, including the administrator’s password, and IP address. To access the ‘System Utility’ menu, click ‘System Utility’ on the left. The following setup page will appear: The description of every setup item is listed as follows:...
  • Page 78 4.2.9.1 Password Settings The default password of this Wireless Mesh Point is 1234, and it’s displayed on the login prompt when accessed from the web browser. There’s a security risk if you don’t change the default password, since everyone can see it. This is very important when you have the wireless function enabled.
  • Page 79: Configuration

    4.2.10 Configuration You can backup and restore the configuration of this access point, so you can recall all settings, without the needing to reconfigure again. This function is especially useful when you need to use this mini Wi-Fi AP in different places, like your home and hotels.
  • Page 80 Item Description Backup Settings Click the ‘Save’ button to save the current settings to a file on your computer. Restore Settings If you want to upload a saved configuration file to this device, please click the ‘Browse’ button to select a saved configuration file on your computer.
  • Page 81 The description of every setup item is listed as follows: Item Description Browse Select a firmware file saved on your computer. When you are ready, click the ‘Apply’ button to start the firmware upgrade procedure. 4.2.10.3 Reset When you think this wireless AP is not working properly, resetting it may help. To reset this Wireless Mesh Point, click the ‘Apply’...
  • Page 82: Chapter 5 Appendix

    Chapter 5 Appendix 5.1 Configuring TCP/IP on PC 5.1.1 Windows XP IP address setup: Click the ‘Start’ button (it should be located at the lower-left corner of your computer screen), then click control panel. Double-click Network and Internet Connections icon, and then click Network Connections, then double-click Local Area Connection, the Local Area Connection Status window will appear, and then click the ‘Properties’...
  • Page 83: Windows Vista/Windows 7 Ip Address Setup

    5.1.2 Windows Vista/Windows 7 IP address setup: Click the ‘Start’ button (it should be located at lower-left corner of your computer screen), then click control panel. Click View Network Status and Tasks, and then click Manage Network Connections. Right-click Local Area Network, then select ‘Properties’.
  • Page 84 Select ‘Obtain an IP address automatically’ and ‘Obtain DNS server address automatically’, then click the ‘OK’ button.

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