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Ricoh DDP User Manual

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User's Guide
© 2004 Ricoh Printing Systems America, Inc.
2635-A Park Center Drive
Simi Valley, CA 93065
October 2004
338192-001 Revision A

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  • Page 1 User’s Guide © 2004 Ricoh Printing Systems America, Inc. 2635-A Park Center Drive Simi Valley, CA 93065 October 2004 338192-001 Revision A...
  • Page 2 © 2004 Ricoh Printing Systems America, Inc. All rights reserved. No part of this document may be reproduced without the express permission of Ricoh Printing Systems America, Inc. The material in this document is for informational purposes and is subject to change without notice.

  • Page 3: Table Of Contents

    Paper Sizes, Paper Types, and Printer Input Trays ....... . .
  • Page 4 Cleaning the Inside of the Printer ........
  • Page 5 When Installing and Relocating the Printer ........
  • Page 6 I/O Configurations ............C-3 Consumables .

  • Page 7: Introduction

    Glossary – For definitions of terms and acronyms. Index – For specific page references. Audience This manual is written for those persons responsible for operating the printer. A basic understanding of computer equipment and its operations is required. Introduction Introduction...

  • Page 8: Manual Conventions

    For More Information Refer to the following related documents for more details about your printer. Read Me First Unpacking and Setup Instructions Engine Maintence Manual...

  • Page 9: Customer Support

    Customer Support For technical support and other printer information, call: U.S. and Canada Technical Services: Contact your local Company Representative or Distributor On-Site Repair Services: 800-887-8848 Depot Repair Services: 888-372-6659 (press 1, 4) Web Site: http://www.rpsa.ricoh.com Europe: 011 353-1-803-6500 Or, your local Company Representative or Distributor.
  • Page 10 Introduction...

  • Page 11: Chapter 1. Printer Overview

    What This Chapter Provides This chapter describes the parts and functions of the printer. Printer Features I/O Configurations Operator Control Panel Printer Views Chapter 1 Printer Overview Printer Overview...

  • Page 12: Printer Features

    Printer Features The printer is a high-speed, shared-use laser printer for a 400K/month printing environment. It incorporates a wide variety of features: High-Speed and High-Quality Printing. Print speed is up to 70 or 92 pages per minute (ppm), A4/Letter (Simplex) depending on the printer model.

  • Page 13: I/O Configurations

    Virtual Printer Technology or virtual printers, each of which is configured by the Network Administrator. Web Utilities – for remote access to the printer through the Internet or your company’s Intranet. Ergonomic operation. The easy-to-read display clearly shows the operational status of the printer.

  • Page 14: Operator Control Panel

    Operator Control Panel The Operator Control Panel (OCP) is your physical interface to the printer’s features and functions. From the control panel, you can monitor the printer’s operating status and configure the specific printer functions. See Chapter 2 for detailed information about the OCP.

  • Page 15: External View Of The Printer (70 Ppm)

    External View of the Printer (70 ppm) The following illustration shows the printer with an Advanced Finisher and High Capacity Feeder installed. Refer to your option-specific User’s Guide for details on other devices. 6. Operator Control Panel 16. Upper Tray 11.

  • Page 16: External View Of The Printer (92Ppm)

    Panel 7. Tray 1 12. High Capacity Feeder Description Press to turn the printer on and off. Open to replace units, clear paper jams, or clean the inside of the printer. Open to clear paper jams. Holds up to 150 sheets of paper.

  • Page 17: Internal View Of The Printer

    Internal View of the Printer 3. Drum Unit 2. Drum Center Lock 4. Fuser Latch 5. Fuser Unit 7. TH Handle Component Toner Hopper Unit Drum Center Lock Drum Unit Fuser Latch Fuser Unit Developer Duct TH Handle Description Install the toner bottle here.
  • Page 18 Printer Overview...

  • Page 19: Chapter 2. Operator Control Panel

    What This Chapter Provides This chapter contains information on the following topics. OCP Description Menu Structure Using the Menu Screens Passwords Chapter 2l Operator Control Panel Operator Control Panel...

  • Page 20: Ocp Description

    The Operator Control Panel (OCP) is a touch panel display that you use to set up print options and monitor job and printer status. It is also used by the Network Administrator to configure the printer and by the Service Technician to perform maintenance on the printer.

  • Page 21: Menu Structure

    The OCP menu is structured as shown in the following flowcharts. Each box in the chart represents an OCP display screen. Use this flowchart to assist you in setting print job options. Printer Menu Setup Menu Continued on Continued on...
  • Page 22 • Letter Tab LEF Available when the sensor plate in the tray is set to • A4 Tab LEF the first position. • Custom Size Available with the 92 ppm printer. Test Print Print Quality Finishing Test • Staple:Front • Solid Black •...
  • Page 23 Service • Brightness Password • Contrast Developer Mix • Exhaust • Supply Service menu items are for Service Technicians only and are not discussed in this manual. Setup Menu System Password Continued on page 2-6 Drum Unit Operator Control Panel Consumables Fuser Web...
  • Page 24 Software Reset Ack Pulse Width IP Address Subnet Mask Country Energy Calendar Code Save Mode • Time Zone • Date • Time Time Zone Options Available with the optional Network Interface Card only. Available when Energy Save Mode is enabled. Operator Control Panel System Password...
  • Page 25 Inserter Paper Size Paper Weight • Letter LEF Paper Weight • Letter SEF Settings • Ledger SEF • Legal SEF • A4 LEF • A4 SEF • A3 SEF • B5 LEF • B4 SEF • Custom Size 92 ppm only. Available when the Booklet Finisher is installed.
  • Page 26 Inserter Paper Size Paper Type Select Select Inserter Tray Inserter Tray • Folio SEF • Plain • SuperB SEF • Bond • Custom Size • Color • Letterhead • Preprinted • Prepunched • Recycled • Special • Other Short Stacking •...

  • Page 27: Using The Menu Screens

    Touch to pause the printer. When the printer is offline, touch to return to Ready status. Touch to cancel the current selection and return to the Main Menu. Touch to cancel the current selection and return to the previous screen or menu.

  • Page 28: Main Menu

    Setup Menu Jobs Menu Icon " Touch to open Main Menu Help. Touch to display information about the printer and consumables. Touch to pause the printer. Consists of one or two lines of text for displaying messages and Status Bar instructions.

  • Page 29: Printer Menu

    Printer Menu When you select Printer from the Main Menu, this screen is displayed. You use the Printer Menu to gain access to the printing options described in the table below. Icon " Touch to open Printer Menu Help. Touch to cancel the current selection and return to the Main Menu.

  • Page 30: Setup Menu

    Setup Menu When you select Setup from the Main Menu, this screen is displayed. Use it to gain access to the Setup option screens that are described in the table below. Icon " Touch to open Setup Help. Touch to cancel the current selection and return to the Main Menu. Confirm or Done.

  • Page 31: Reports Menu

    Status Bar instructions. Touch to print a status report and return to the Main Menu. The status Status report shows the current configuration of the printer. Demo Touch to print a demo report and return to the Main Menu. Summary Touch to print a summary report and return to the Main Menu.

  • Page 32: Finisher Menu For The Booklet Finisher (92 Ppm Only)

    Finisher Menu for the Booklet Finisher (92 ppm only) When you select the Finisher icon from the Main Menu, this screen is displayed. You use it to gain access to the Finisher options described below. Note that this screen is only available when the Booklet Finisher is installed.

  • Page 33: Finisher Menu For The Publishing Finisher

    Finisher Menu for the Publishing Finisher When you have the optional Publishing Finisher installed and you select the Finisher icon from the Main Menu, this screen is displayed. You use it to gain access to the Publishing Finisher options described below. For detailed information on using the Publishing Finisher, refer to the Publishing Finisher User’s Guide.

  • Page 34: Finisher Menu For The Container Stacker

    Finisher Menu for the Container Stacker When you have the optional Container Stacker installed and you select the Finisher icon from the Main Menu, this screen is displayed. You use it to gain access to the Container Stacker options. For additional information on the Container Stacker, refer to the Container Stacker User’s Guide.

  • Page 35: Passwords

    Passwords Passwords provide security to restrict access to system parameters and certain printer maintenance functions. Two types of passwords are available with your printer: a system password and a service password. The system password is used by your System Administrator and provides access to the system parameters.
  • Page 36 2-18 Operator Control Panel...

  • Page 37: Chapter 3. Paper Handling

    What This Chapter Provides This chapter contains information on the following topics. Paper Weights Unacceptable Paper Storing Paper Paper Sizes, Types, and Trays Loading Paper Setting Custom Paper Size Values Setting Tray Adjust Values Chapter 3 Paper Handling Paper Handling...

  • Page 38: Paper

    Paper Weights The printer accepts the following paper weights in all paper trays, including the MBT and HCF: Bond paper: 16-53 lb (60-199 g/m Index paper: 90-110 lb (163-199 g/m Unacceptable Paper Avoid using the following media as they cause paper jams and print quality problems.

  • Page 39: Paper Sizes, Paper Types, And Printer Input Trays

    The paper size is shown in both millimeters and inches. The term SEF indicates the paper is being fed into the printer short edge first and the term LEF indicates the paper is being fed into the printer long edge first.

  • Page 40: Loading Paper

    Loading Paper in Tray 1 WARNING! Do not open Tray 1 if the Fuser Unit is pulled out. The printer may tip over causing personal injury or damage to the printer. 1. Open the tray by pulling it by the handle.
  • Page 41 6. If you set the sensor plate to triangle in Step 3, select the paper size from the OCP by making the following selections: Printer/Paper Source/Paper Size/tray number/paper size 7. Adjust the paper weight. The default paper weight is 20 lb. bond. If necessary,...

  • Page 42: Loading Paper In Tray 2 Or 3

    Loading Paper in Tray 2 or 3 1. Open the tray. 2. Adjust the size guide to the proper size. The available sizes are marked on the bottom of the tray. 3. Adjust the sensor plate to the proper size. Size markers are located on the sensor plate in the following order: triangle (special), B5, A5, LGR, LGL, LTR, B4, A3, and A4.
  • Page 43 6. If you set the sensor plate to triangle in Step 3, select the paper size from the OCP by making the following selections: Printer/Paper Source/Paper Size/tray number/paper size 7. Adjust the paper weight. The default paper weight is 20 lb. bond. If necessary,...

  • Page 44: Loading Paper Into The Mbt

    Loading Paper into the MBT 1. Open the MBT by pulling it by the handle. 2. Adjust the size guide to the proper size. The paper size positions are marked on the bottom of the tray and on the top of the size guide. Paper Handling...
  • Page 45 3. Push down the paper tray. 4. Set the paper onto the tray. Paper Handling...

  • Page 46: Loading Paper Into The Hcf

    Loading Paper into the HCF WARNING! The table inside the HCF automatically descends when you open the door of the HCF. Do not allow anything to be caught between the table and the bottom of the HCF. 1. Open the door of the HCF by pulling it by the handle. The table inside the HCF automatically moves to its lowermost position and stops.

  • Page 47: Loading Special Media

    Loading Special Media Pre-punched Paper Load pre-punched paper as indicated in the following diagrams. Refer to for more information about using pre-punched paper. Table 3-1. Simplex Printing (Single-sided) Paper Size Orientation Portrait and Letter/A4 Landscape Ledger/A3 Portrait Ledger/A3 Landscape Letter/A4 Portrait Letter/A4 Landscape...
  • Page 48 Table 3-2. Duplex Printing (Double-sided) Paper Size Orientation Portrait and Landscape Letter/A4 (Long Edge Bind) Portrait Ledger/A3 (Short Edge Bind) Landscape Ledger/A3 (Short Edge Bind) Portrait and Landscape Ledger/A3 (Long Edge Bind) Portrait Letter/A4 (Short Edge Bind) Landscape Letter/A4 (Short Edge Bind) Arrows indicate paper feed direction.

  • Page 49: Loading Pre-Printed Paper

    The restriction of 9 inches only applies to printers with a powered Finisher or Note 1: Container Stacker installed because the printer does not support face-up delivery of paper longer than 9 in. to a powered Finisher or Container Stacker.

  • Page 50: Loading Tab Stock

    2. Select the paper size from the OCP by making the following selections. (If the tab stock is not 9 in. by 11 in., select Custom Size.) Printer/Paper Source/Paper Size/tray number/LetterTab or Custom Size 3. If you selected Custom Size in step 2, see on page 3-15 for instructions on entering the custom paper size.

  • Page 51: Setting The Custom Paper Size Values

    1. To display the Tray Adjust screen, make the following selections from the OCP: Printer/Paper Source/ 2. On the Tray Adjust screen, touch the left-most value box. The Tray Adjust Input screen is displayed.
  • Page 52 3-16 Paper Handling...

  • Page 53: Chapter 4. Care And Maintenance

    What This Chapter Provides This chapter contains the following information: Replacing Consumables Clearing Paper Jams Cleaning the Printer Handling and Storing Consumables Chapter 4 Care and Maintenance Care and Maintenance...

  • Page 54: Replacing Consumables

    Replacing Consumables When a consumable needs to be replaced, the printer stops printing and displays an error message indicating which consumable should be replaced. The following table shows the life expectancy of each consumable. Consumable Toner Developer Mix Drum Unit...

  • Page 55: Adding Toner

    Adding Toner 1. Open the Toner Supply Cover. 2. Make sure that the mouth of the toner bottle is closed. Shake the toner bottle up and down about six times, then turn the toner bottle upside down and shake it again.
  • Page 56 3. Peel the toner seal film. NOTE Before peeling the toner seal film, make sure that the projection of the toner bottle cap is located at the click point. If it is not, turn the bottle cap counterclockwise to move the projection to the click point as shown in the figure below, and then peel the seal film.
  • Page 57 5. Hold the top of the bottle and tap the side to transfer the toner into the Toner Hopper Unit. 6. When the toner bottle is empty, turn it back in a half circle and take it out. Empty Toner Bottle 180°...

  • Page 58: Replacing The Toner Collector Bottle

    Collector Bottle with a new empty bottle. 1. Open the Toner Collector Bottle Cover and the Inner Cover. (The Toner Cover Door is located at the right side of the printer next to the MBT.) 2. Remove the old Toner Collector Bottle.

  • Page 59: Replacing The Developer Mix

    Exhausting the Developer Mix 1. Take the empty developer bottle out of the box. 2. Open the Front Cover of the printer. 3. Attach the empty developer bottle to the Developer Unit Duct so that the slit of the bottle fits the projection of the duct.
  • Page 60 4. Lock the empty developer bottle by turning the developer bottle cap about 160 degrees in the direction shown below. CAUTION Hold the developer bottle when you turn the cap so that the bottle is not turned together with the cap. 5.

  • Page 61: Supplying The Developer Mix

    Supplying the Developer Mix Be sure to use only the developer mix that is specified for the printer. Using developer that is not specified for the printer may degrade print quality or cause damage to the printer. Refer to the table below to determine the correct developer mix for your printer.
  • Page 62 4. Lock the bottle in place by turning the developer bottle cap about 160 degrees in the direction shown below. CAUTION Hold the developer bottle when you turn the cap so that the bottle is not turned together with the cap. 5.
  • Page 63 7. Place the duct cap back on the developer duct. 8. Clean any spilled developer from the printer. 9. Close the Front Cover.. NOTE Save the empty developer bottle for use during the next developer exhaust process. Care and Maintenance 4-11...

  • Page 64: Replacing The Drum Unit

    Replacing the Drum Unit To remove the Drum Unit: 1. Open the Front Cover of the printer. 2. Turn the handle clockwise to release the Drum Unit. Handle 3. Turn the Drum Center Lock until the tab on the side of the lock appears. Push the tab to release the Lock.
  • Page 65 4. Using the grip of the front side of the drum unit, pull it out until the stopper behind the unit catches, then hold the handle and lift the drum unit to remove it. Drum Unit Handle Drum Unit Front Guide Care and Maintenance 4-13...
  • Page 66 Make sure the lock is latched by pulling. It should not come back out. 3. Turn the handle counterclockwise to close the TH unit. 4. Close the Front Cover of the printer. 5. To clear the usage counter for the Drum Unit, make the following selections from...

  • Page 67: Replacing The Fuser Cleaning Web

    The Fuser Unit is very hot. Do not touch any parts of the Fuser Unit except those parts which are used to replace the Fuser Cleaning Web. Do Not open the Fuser Unit and Tray 1 at the same time. The printer may tip over causing personal injury or damage to the printer.
  • Page 68 3. Open the Web Holder Plate as shown below. 4. Pull the handle up and use it to lift the Fuser Cleaning Web out of the Fuser Unit. 4-16 Care and Maintenance Web Holder Plate Handle Fuser Cleaning Web Fuser Unit...

  • Page 69: Replacing Staples

    To install the new Fuser Cleaning Web: 1. Slide the Fuser Cleaning Web into the slots of the Fuser Unit and lock it into place by pushing down the handle. Handle Slot 2. Close the Web Holder Plate and push the Fuser Unit back in. 3.

  • Page 70: Clearing Paper Jams

    Clearing Paper Jams This section addresses printer paper jams only. If a paper jam occurs in the finisher, refer to your option-specific finisher user’s guide, or the Quick Reference Guide. Vertical Path Cover Follow the steps below to clear paper from the Vertical Path Cover.

  • Page 71: Switch Back Area

    1. Open the Finisher Cover and the Tab. Finisher Cover 2. Open the Switch Back Cover. NOTE The Switch Back Cover is located on the left side of the printer, but is accessed from inside of the Finisher. Switch Back Cover Care and Maintenance 4-19...
  • Page 72 3. Turn the Fuser Unit Handle to the RELEASE position and rotate the blue knob in the direction shown below to remove the jammed paper. NOTE The jammed paper may come out of the slit below the cover. 4. Close the Switch Back Cover. Then close the Tab and the Advanced Finisher Cover.

  • Page 73: Paper Feed Block Area

    Paper Feed Block Area Follow the steps below to clear paper from the Paper Feed Block area. 1. Open the Front Cover. 2. Turn the TH handle and Fuser handle to the RELEASE position. Fuser Handle TH Handle Care and Maintenance 4-21...
  • Page 74 3. Rotate the blue knobs as shown below to remove any jammed paper. 4. Turn the TH handle to the LOCK position. 5. In duplex printing, remove any jammed paper from the Paper Guide Tab. While holding the Paper Guide Tab up, rotate each blue knob as shown below to remove any jammed paper.

  • Page 75: Trays 1, 2, And 3

    Follow the steps below to clear paper from Trays 1, 2, and 3. Tray 1 WARNING! Do not open Tray 1 if the Fuser Unit is pulled out. The printer may tip over causing personal injury or damage to the printer. 1. Open the tray and remove the jammed paper.

  • Page 76: Multi-Bypass Tray

    Multi-bypass Tray Follow the steps below to clear paper from the MBT. 1. Remove the jammed paper by pulling it out in the direction shown below. 2. Touch on the OCP to clear any error messages. High Capacity Feeder Follow the steps below to clear paper from the optional HCF. WARNING! The table inside the HCF automatically descends when you open the door of the HCF.

  • Page 77: Tab Stock Jam Recovery

    If a jam occurs when the tab stock is in the paper path, follow the steps below to clear the printer and resume your print job. If there is no tab stock in the paper path, proceed as you would for any paper jam.

  • Page 78: Cleaning The Printer

    Cleaning the Printer In order to maintain print quality, thoroughly clean the printer following the instructions below. When cleaning the printer, pay particular attention to the notes and cautions for safe maintenance. CAUTION Power OFF the printer prior to cleaning.

  • Page 79: Cleaning The Inside Of The Printer

    Cleaning the Inside of the Printer 1. Open the Front Cover. 2. Using a dry, lint-free cloth, clean inside the Front Cover by wiping any visible toner away. 3. Close the Front Cover. Cleaning Trays 1, 2 and 3, the MBT, and HCF 1.

  • Page 80: Cleaning The Toner Bottle Joint

    Cleaning the Toner Bottle Joint 1. Open the Toner Supply Cover. 2. Clean inside the Toner Supply Cover by wiping any visible toner away with a dry, lint-free cloth. 3. Close the Toner Supply Cover. Cleaning the Conveyance Belt Area 1.

  • Page 81: Cleaning The Toner Collector Bottle Area

    Cleaning the Toner Collector Bottle Area 1. Open the Toner Collector Bottle Cover and the Inner Cover. 2. Remove the Toner Collector Bottle. 3. Clean the Toner Collector Bottle Cover, Toner Collector Bottle Box, the surface of the Bottle Shutter, and the Inner Cover by wiping any visible toner away with a dry, lint-free cloth.

  • Page 82: Handling And Storing Supplies And Consumables

    Handling and Storing Supplies and Consumables Paper Proper handling and storing of paper are important to optimize the performance of the printer. For best results, follow the instructions below. When Loading Be careful not to damage, crease, or fold paper when handling.

  • Page 83: Toner And Developer

    For best results, follow the instructions below. When Purchasing Use only toner and developer which are specified for the printer. Print quality may be degraded and troubles may occur if using toner and developer that does not meet the specification.
  • Page 84 4-32 Care and Maintenance...

  • Page 85: Chapter 5. Troubleshooting

    What This Chapter Provides This contains the following information. Guidelines Flowchart Basic Troubleshooting Tips General Printing Problems Print Quality Problems Duplex Printing Problems OCP Display Messages NOTE The following sections provide troubleshooting guidelines. If you are still unable to resolve a problem, contact your authorized service center. Chapter 5 Troubleshooting Troubleshooting...

  • Page 86: Guidelines Flowchart

    (See Chapter 3.) Check if the internal parts of the printer are contaminated. Clean if contaminated. (See Chapter 4.) Cannot perform print jobs because of a printer error. Check the OCP error message and take the appropriate corrective action.

  • Page 87: Basic Troubleshooting Tips

    Check the current status of the printer. The current status appears on the OCP. If used with a MicroPress Server, check the Status field in the DDP-MP main window. If the printer is processing your job, the status message reflects this.

  • Page 88: General Printing Problems

    • Verify that you printed to the correct queue. a Print command • If used with a MicroPress Server, check the DDP-MP terminal to verify your job is in the queue and should be printing. • If you are still unable to print, contact your system administrator.

  • Page 89: Ocp Display Messages

    OCP Display Messages The OCP displays the printer status with 1- to 2-line messages. There are three types of messages: status, warning, and error messages. The following table lists the messages in alphabetical order. Each message is explained and a corrective action is given when applicable.
  • Page 90 Message Elevator Tray Paper Full The output tray of the Advanced Remove Paper E009 Finisher is full. Elevator Tray Paper Full Paper did not stack properly in the Remove Paper E00A output tray of the Advanced Finisher. Passwords are for use by System Enter new password Administrators and Service Technicians only.
  • Page 91 Contact your authorized Service Technician. Status message. Wait for the printer to return to a Ready state. Wait for the printer to return to a Ready state. Wait for the printer to return to a Ready state. Have replacement staples available.
  • Page 92 Message Paper in Finisher Paper jam in exit path of the Advanced Remove Paper E065 Finisher. Paper in Finisher Paper jam in bypass of the Advanced Remove Paper E066 Finisher. Paper in Finisher Paper jam in staple tray of the Remove Paper E067 Advanced Finisher.
  • Page 93 Message Paper in Sheet Inserter 2 Paper jam in insert tray 2. Remove Paper Paper in Stacker x Paper jam in stacker. x is the stacker Remove Paper number. Paper in Stacker x Top Paper jam in stacker. x is the stacker Remove Paper number.
  • Page 94 Message Paper Jam Finisher Paper jam in Advanced Finisher path. Remove the jammed paper. Remove Paper E1D8 Paper Jam Finisher Paper jam in the exit sub tray of the Remove Paper E1D9 Advanced Finisher. Paper Jam Fuser Paper jam before flip path. Remove Paper E128 Paper Jam Fuser...
  • Page 95 Message Paper Jam PF Folder Paper jam in the folding unit of the Remove Paper E1F6 Publishing Finisher. Paper Jam PF Stapler Paper jam before stapling unit of the Remove Paper E1F1 Publishing Finisher. Paper Jam PF Stapler Paper jam in stapling unit of the Remove Paper E1F9 Publishing Finisher.
  • Page 96 Message Paper Jam Stacker x Top Paper jam in stacker. x is the stacker Remove Paper number. Paper Jam Stacker x V Path Paper jam in stacker. x is the stacker Remove Paper number. Paper Jam Switch Back Paper jam before switch back path. Remove Paper E130 Paper Jam Switch Back...
  • Page 97 Contact your authorized Service Technician. Be aware that preventative service maintenance is required at 400K pages. Wait for the printer to return to a Ready state. Wait for the printer to return to a Ready state. None. Wait for the printer to return to Ready state.
  • Page 98 Close the tray. Empty the box. Reseat the box. Reseat the trimming unit. Wait for the printer to return to a Ready state. Wait for the printer to return to Ready state. Wait for the printer to reach a Ready state.

  • Page 99: Booklet Finisher Error Codes (Option)

    Booklet Finisher Error Codes (Option) When Invalid Booklet #xx or Invalid Folder #xx is displayed on the OCP, cancel the job and remove any remaining paper. Refer to the applicable error code in the table below for a description of the problem. Resubmit the job after taking the appropriate corrective action.
  • Page 100 5-16 Troubleshooting...
  • Page 101 Features The Web Utilities give you the power to access the printer through the Internet or your company’s Intranet. You can use the Web Utilities to perform many functions, including the following: Check the status of: Trays Finisher Consumables Print:...
  • Page 102 • Consumables • Errors • Usage • Network • Reports • Revisions • General • Printer • Finisher • Virtual Printer • Accounting • Jobs • Test Print • Serial Number • General • Events • Configuration • Communication • Consumables •...
  • Page 103 System Administrator for this information, or print a Configuration Report using the printer Operator Control Panel.) NOTE The example above reflects a DDP 70e printer and logo. If your printer is a DDP 92, an identical Web page will appear showing a DDP 92 printer and logo.
  • Page 104 3. The Printer Status page displays the status of the print engine, paper trays, finisher, and consumables. The following Printer Status page illustrates a 70 ppm printer with the Container Stacker and High Capacity Feeder installed. Note that only options that are installed on your system will be displayed on this page.
  • Page 105 Update button to refresh the printer status display on demand. From the Printer Status page, click the Web Utility that you want to use. The Web Utilities are located on the Upper Menu (Documentation, Vendor, Links, Drivers, and Site Map) and Left Menu (Manage and Service).
  • Page 106 Web Utilities...

  • Page 107: Appendix A. Safety Information

    Laser Safety This printer is certified as a Class 1 laser product under the U.S. Department of Health and Human Services (DHHS) Radiation Performance Standard according to the Radi- ation Control for Health and Safety Act of 1968. This means that the printer does not emit hazardous laser radiation.
  • Page 108 Safety Information...

  • Page 109: Certifications

    Certifications FCC Notice This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to Part 15 of FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment.

  • Page 110: Declaration Of Conformity

    Declaration of Conformity 70 ppm Safety Information...
  • Page 111 92 ppm Safety Information...
  • Page 112 This equipment has been tested and found to comply with the limits for a class A In- formation Technology Equipment in accordance with the European Standard EN55022. These limits are designed to provide reasonable protection against unacceptable interference in either commercial or industrial environments. This equipment generates, uses, and can radiate radio signals and if it is not installed and used in accordance with the instructions detailed in this user’s guide, it may cause unacceptable interference to radio communication installations and equipment.

  • Page 113: When Installing And Relocating The Printer

    To prevent the risk of electric shocks and personal injury, fire, and printer damage: Always use the power cord provided with your printer. When an extension power cord is required, always use a properly rated cord.
  • Page 114 Be sure to switch off and unplug the printer before accessing its interior for cleaning or maintenance. When the printer is not used over an extended period of time, switch it off and unplug it. Once a month, unplug the printer and check that: the power cord is plugged firmly into a receptacle.

  • Page 115: Positioning The Printer Safely

    Do not place the printer in a hot, humid, dusty, or poorly ventilated environment. When moving the printer, be sure to unplug the power cord from the outlet. If the printer is moved with the power cord connected, it can cause damage to the cord.

  • Page 116: Operating Precautions

    Operating Precautions Take care not to allow ties, sleeves, shirts and long hair to be caught in the printer while operating. Be careful not to touch the hazardous parts near the caution labels. Be sure to avoid accidentally powering on the printer or pressing switches on the operator’s panel while operating the printer.

  • Page 117: Safety Precautions

    Always keep the area around the printer tidy. Use the printer under the proper lighting (500-1,000 lux.). Keep sufficient space around the printer so the hoppers can be pulled forward. Space required in the vicinity of the printer is as follows: Front side: 1.2 meters Left, right and rear side: 1 meter Do not place anything on the printer.
  • Page 118 Toner und Entwickler bestehen aus pulverförmigen Partikeln. Vermeiden Sie das Einatmen von Toner oder Entwickler, wenn Substanzen aus Versehen verschüttet werden und in der Luft zirkulieren. Werden diese Substanzen auf den Boden verschüttet, entfernen Sie sie sofort rait einem mit Wasser angefeuchteten Tuch. Belassen Sie diese Substanzen nicht auf dem Boden.

  • Page 119: Care Of Printer Supplies

    Care of Printer Supplies Store the paper, toner, and other supplies in a place free from direct sunlight and away from any heating apparatus. Keep them in a dry, cool, clean environment. Store paper that has been removed from its wrapper, but not loaded into the drawer, in a sealed, plastic bag in a cool, dark place.
  • Page 120 A-14 Safety Information...

  • Page 121: Appendix B Specifications

    What This Appendix Contains This appendix contains specification information pertaining to the following topics. Base Printer I/O Configurations Consumables Appendix B Specifications Specifications...

  • Page 122: Base Printer

    68 F (20 Up to 70 pages per minute (ppm) A4/Letter (LEF) from Trays 1, 2, or 3. (70 ppm printer)) Up to 92 pages per minute (ppm) A4/Letter (LEF) from Trays 1, 2, or 3. (92 ppm printer) Full size of the paper.

  • Page 123: I/O Configurations

    (1.3 optical density for solid black areas printed on Xerox 4024 paper). The following items affect toner coverage: the printed image content, the paper used, and the condition and calibration of the printer. Actual toner usage may vary due to these factors.
  • Page 124 Specifications...

  • Page 125: Appendix C. Paper Specifications

    Media Guidelines Several types of media can be used in the printer, provided they meet certain guidelines. This appendix provides criteria for purchasing print media. You will also find guidelines for printing on special print media. General Media Recommendations Use high-quality xerographic paper for printing applications. The paper should be of good quality, free of cuts, nicks, tears, spots, loose particles, dust, wrinkles, voids, and curled or bent edges.
  • Page 126 Paper Specifications Characteristics Paper Grade Fiber Composition Color Ash Content Filler Grain Direction CaCO Content Cutting Method Cutting Tolerance Basis Weight Caliper Smoothness (Sheffield) Porosity (Gurley) Coefficient of Static Friction Surface Sizing Internal Sizing Stiffness (Taber) Moisture Content Surface Resistivity NOTES 1.

  • Page 127: Paper Weight

    3. All weights are for 500 sheets. Paper Color Colored paper refers to pastel-colored paper only. Dark colors may affect printer operation. Colored paper should meet the same specifications as white. It is also recommended that colored paper be tested for potential problems before ordering large quantities.

  • Page 128: Paper Composition

    Do not use paper that contains CaCO Paper Cut Paper cut is another significant factor affecting printer performance. The cut sheet is produced by cutting a larger stack of paper. If a dull cutter is used, the paper will have ragged edges, or what is called a “burr.”...

  • Page 129: Paper Smoothness

    Refer to information. Paper Fusing Paper used in the printer must withstand the effects of the fusing process. It should not melt, discolor, vaporize, offset, or delaminate at the following temperature for 1/2 second: 205 C (401 Moisture Moisture affects both paper curl and print quality.

  • Page 130: Paper Curl

    Paper Curl Paper curl is a very significant factor in printer performance. It can affect the printer in the following ways: Paper jam, paper skew and ability to be picked up Paper stacking uniformly in the output stacker Paper wrinkles through the heat roller (fuser).

  • Page 131: Recycled Paper

    It is recommended that a small sample (about 2,000 sheets) of recycled paper be tested in the printer and the reliability in paper feed and print quality is confirmed continuously over several months.

  • Page 132: Special Media

    Special Media The printer can use special media that has been designed and treated for xerographic use. Preprinter paper Prepunched paper Index paper Adhesive labels Perforated paper Tab paper Transparencies It is recommended that a small sample (500 to 1000 sheets) of the special paper be tested before production quantities are purchased.

  • Page 133: Ink Recommendations

    Ink cured by heat (Tinplate Ink) Before using preprinted forms, make sure the ink is completely cured to prevent it from transferring to the printer’s rollers and contaminating the internal printer mechanism. The following inks are not suitable for preprinting:...

  • Page 134: Prepunched Paper

    Prepunched Paper Prepunched paper should be flat and without deformation. Do not use paper with ragged or damaged hole edges. Any paper pieces resulting from the punching operation and paper dust should be removed before using. Use prepunched paper with holes that conform to the following specifications: Maximum of four holes.

  • Page 135: Adhesive Labels

    Purchase minimum quantities of label stock to avoid the need to store it for longer than 6 months from the date of manufacture. Test any label stock you are considering to verify its performance in your printer. Refer to “Paper Fusing” on page C-5 for more information.

  • Page 136: Adhesive Label Configuration

    18° to 24°C (64° to 70°F) and the relative humidity does not exceed 55%. Allow the labels to adjust to the printer room environment before opening the label carton or package. Move the labels into the printer room at least 24 hours prior to opening the carton or package.

  • Page 137: Adhesive Label Specifications

    Adhesive Label Specifications Use the following specifications when purchasing label stock. Characteristics Total Basis Weight Notes 2 and 4 Caliper Notes 1, 2, and 4 Face Stock Smoothness (Sheffield) Notes 1, 2, and 3 Coefficient of Static Friction Surface Sizing Internal Sizing NOTES 1.

  • Page 138: Perforated Paper

    A perforation is a series of holes punched through the paper to aid in the separation of one piece from another. Perforated paper can cause jams, misfeeds, and even printer damage. The following guidelines should be used when ordering perforated paper: Perforations should be free from any burrs and paper dust to avoid multiple feed, contamination, or paper jam problems.

  • Page 139: Tab Stock

    Do not print within a 5 mm area around the perforations. Tab Stock The following sizes and weights of tab stock are supported. Tab Cut 3-cut 5-cut 8-cut Transparencies Transparency stock is used primarily to create images that can be used with projection equipment.

  • Page 140: Printing Guidelines

    5 mm (0.2 in) from the left and right sides of the paper. The printable area is 3 mm (0.12 in) from the edge of any punched holes to minimize printer contamination. The printable area is marked with diagonal lines.
  • Page 141 Bi-directional. Bi-directional parallel signals allow printer status messages to appear on the computer screen. Bit. A binary digit (0 or 1), which is the smallest unit of information used by a printer or computer. Bits per second (bps). Not same as baud.
  • Page 142 C symbol and is a control code the printer uses to identify a string of characters as a printer command. As the printer monitors incoming data from a computer, it looks for the character. When it appears, the printer reads it and its associated characters as a command to be performed, and not as data to be printed.
  • Page 143 IEEE. Institute of Electrical and Electronic Engineers. Image Area. Refers to the printable area of a page. Initialize. To establish the initial default status of the printer by turning on the printer. I/O Connector. Input/output connector that attaches the computer to the printer is connected here (e.g., parallel, serial, LocalTalk, Ethernet).
  • Page 144 Port. Designates a pathway for the flow of data in or out of a device. PostScript. A registered trademark of Adobe Systems, Inc. PPD. PostScript Printer Description file. Printable area. Area of the physical page in which the printer is able to place a dot. PROM. Programmable Read-Only Memory. PWB. Printed Wiring Board.
  • Page 145 SIMM. Single In-line Memory Module. SNMP. Simple Network Management Protocol. Printer Monitor uses SNMP to retrieve printer status and to intercept traps generated by the printer whenever its status changes. The information is displayed through a graphical interface Startup. The act or process of setting into operation or motion, as in starting up your system with a startup disk.
  • Page 146 VMS. Digital Equipment Corporation (DEC) operating system. VPT. Virtual Printer Technology. The virtual printer feature of a printer that allows it to appear as multiple printers to other network workstations.

  • Page 147: Index

    See labels D-11 Advanced Finisher 1-2 description 1-5 ash content, specification D-2 B4 option 2-4 B5 option 2-4 base printer, specifications C-2 basis weight, specification D-2 Best Fit option 2-4 Bond option 2-4 Booklet Finisher error codes 5-15...
  • Page 148 Information icon 2-9 input trays 3-3 Inserter option 2-7, 2-8, 2-14, 2-15 interface configuration C-3 Internet, remote access to the printer 1-3, B-1 Intranet, remote access to the printer 1-3, B-1 IP Address option 2-6 Jam Recovery option 2-4 Jitter option 2-4...
  • Page 149 Main Menu 2-10 menu structure 2-3 options 2-5 OCP options 2-12 offset, setting 3-15 operator control panel. See OCP Options 2-4, 2-11 options and features, printer 1-2 ordering spare parts 1-ix supplies 1-ix paper 3-2 colored D-3 composition D-4 curl D-6...
  • Page 150 4-1 documentation B-1 features and options 1-2 input trays 3-3 remote access 1-3 printer language support 1-3 Printer Menu 2-10, 2-11 Printer Status page B-4 printing early warning reports B-1 error logs B-1 printer documentation B-1...
  • Page 151 5-4 printing problems 5-4 upper tray 1-5 vertical path cover clearing paper jams 4-18 description 1-5, 1-6 Virtual Printer Technology 1-3 VPT 1-3 Wait Timeout option 2-4 waste materials, disposing of 4-7 Web Utilities 1-3, B-1 Home Page B-3...
  • Page 152 Index-6...

  • Page 153: Safety Information

    Laser Safety This printer is certified as a Class 1 laser product under the U.S. Department of Health and Human Services (DHHS) Radiation Performance Standard according to the Radi- ation Control for Health and Safety Act of 1968. This means that the printer does not emit hazardous laser radiation.
  • Page 154 Safety Information 337922-002...
  • Page 155 Certifications FCC Notice This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to Part 15 of FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment.
  • Page 156 II. Low Voltage Directive 73/23/EEC incl. Amendments: III. CE Marking Directive 93/68/EEC The company named above (or Ricoh Printing Systems, Ltd., 1060 Takeda Hitachinaka City Ibaraki Pref. 312-8502, Japan) will keep on file for review the following technical documentation: Machine safety for EN60950 VDE license no. 121130.
  • Page 157 II. Low Voltage Directive 73/23/EEC incl. Amendments: III. CE Marking Directive 93/68/EEC The company named above (or Ricoh Printing Systems, Ltd., 1060 Takeda Hitachinaka City Ibaraki Pref. 312-8502, Japan) will keep on file for review the following technical documentation: Machine safety for EN60950 VDE license no. 121130G.
  • Page 158 This equipment has been tested and found to comply with the limits for a class A Infor- mation Technology Equipment in accordance with the European Standard EN55022. These limits are designed to provide reasonable protection against unacceptable interference in either commercial or industrial environments. This equipment generates, uses, and can radiate radio signals and if it is not installed and used in accordance with the instructions detailed in this user’s guide, it may cause unacceptable interference to radio communication installations and equipment.
  • Page 159 To prevent the risk of electric shocks and personal injury, fire, and printer damage: Always use the power cord provided with your printer. When an extension power ■...
  • Page 160 Be sure to switch off and unplug the printer before accessing its interior for ■ cleaning or maintenance. When the printer is not used over an extended period of time, switch it off and ■ unplug it. Once a month, unplug the printer and check that: ■...
  • Page 161 Do not place the printer in a hot, humid, dusty, or poorly ventilated environment. ■ When moving the printer, be sure to unplug the power cord from the outlet. If the ■ printer is moved with the power cord connected, it can cause damage to the cord.
  • Page 162 Operating Precautions Take care not to allow ties, sleeves, shirts and long hair to be caught in the printer ■ while operating. Be careful not to touch the hazardous parts near the caution labels. ■ Be sure to avoid accidentally powering on the printer or pressing switches on the ■...
  • Page 163 Always keep the area around the printer tidy. Use the printer under the proper ■ lighting (500-1,000 lux.). Keep sufficient space around the printer so the hoppers can be pulled forward. Space required in the vicinity of the printer is as follows: Front side: 1.2 meters Left, right and rear side: 1 meter Do not place anything on the printer.
  • Page 164 Toner und Entwickler bestehen aus pulverförmigen Partikeln. Vermeiden Sie das ■ Einatmen von Toner oder Entwickler, wenn Substanzen aus Versehen verschüttet werden und in der Luft zirkulieren. Werden diese Substanzen auf den Boden verschüttet, entfernen Sie sie sofort rait einem mit Wasser angefeuchteten Tuch. Belassen Sie diese Substanzen nicht auf dem Boden.
  • Page 165 Care of Printer Supplies Store the paper, toner, and other supplies in a place free from direct sunlight and ■ away from any heating apparatus. Keep them in a dry, cool, clean environment. Store paper that has been removed from its wrapper, but not loaded into the ■...
  • Page 166 Safety Information 337922-002...

This manual is also suitable for:

Ddp 70Ddp 92Ddp 70e

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