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Ricoh 9016 Troubleshooting Manual

Ricoh printer operating instructions
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Read this manual carefully before you use this machine and keep it handy for future reference. For safe and correct use, be sure to read the
Safety Information in "About This Machine" before using the machine.
When the Machine Does Not Operate As Wanted
1
2
Troubleshooting When Using the Copy Function
Troubleshooting When Using the Facsimile Function
3
Troubleshooting When Using the Printer Function
4
Troubleshooting When Using the Scanner Function
5
Adding Paper and Replacing Toner
6
Clearing Misfeeds
7
Remarks
8

Operating Instructions

Troubleshooting

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Summary of Contents for Ricoh 9016

  • Page 1: Operating Instructions

    Safety Information in "About This Machine" before using the machine. When the Machine Does Not Operate As Wanted Troubleshooting When Using the Copy Function Troubleshooting When Using the Facsimile Function Troubleshooting When Using the Printer Function Troubleshooting When Using the Scanner Function Adding Paper and Replacing Toner Clearing Misfeeds...
  • Page 2 The model names of the machines do not appear in the following pages. Check the type of your ma- chine before reading this manual. (For details, see “Machine Types”, About This Machine.) • Type 1: 9016/DSm716/LD316/Aficio MP 1600 • Type 2: 9021d/DSm721d/LD320d/Aficio MP 2000 Certain types might not be available in some countries.

  • Page 3: Manuals For This Machine

    Explains Copier functions and operations. Also refer to this manual for expla- nations on how to place originals. ❖ Facsimile Reference Explains Facsimile functions and operations. ❖ Printer Reference Explains Printer functions and operations. ❖ Scanner Reference Explains Scanner functions and operations.
  • Page 4 ❖ Network Guide Explains how to configure and operate the machine in a network environ- ment, and use the software provided. This manual covers all models, and includes descriptions of functions and settings that might not be available on this machine. Images, illustrations, and information about operating systems that are supported might also differ slightly from those of this machine.

  • Page 5: Table Of Contents

    Error Report (E-Mail)...36 Server-Generated Error E-mail ...36 4. Troubleshooting When Using the Printer Function When a Message Is Displayed during Installation of the Printer Driver ...37 Windows 95/98/Me, Windows 2000 or Windows NT 4.0 ...37 Windows XP Professional or Windows Server 2003...37 Windows XP Home Edition ...38...
  • Page 6 5. Troubleshooting When Using the Scanner Function When Scanning Is Not Done As Expected ...53 When You Cannot Send Scanned Files ...54 When You Cannot Browse the Network to Send a Scanned File ...54 When the TWAIN Driver Cannot Be Started ...54 The Network Delivery Function Cannot Be Used...54 Operations Are Not Possible When Messages Appear ...55 When a Message Is Displayed ...56...

  • Page 7: How To Read This Manual

    How to Read This Manual Symbols This manual uses the following symbols: Indicates important safety notes. Ignoring these notes could result in serious injury or death. Be sure to read these notes. They can be found in the “Safety Information” section of About This Machine. Indicates important safety notes.

  • Page 9: When The Machine Does Not Operate As Wanted

    1. When the Machine Does Not Operate As Wanted This section describes basic troubleshooting procedures that are applicable to all functions of this machine. Indicators This section explains the indicators that light up when the machine requires the user to remove misfed paper, add paper, or perform other procedures. h: Error indicator B: Load Paper indicator D: Add Toner indicator...

  • Page 10: Panel Tone

    When the Machine Does Not Operate As Wanted Panel Tone The following table explains the various beep patterns that the machine produces to alert users about machine conditions. Beep pattern Two long beeps. Single short beep. Five short beeps repeated five times.

  • Page 11: When The Function Status Indicator Lights Up In Red

    Reference p.11 “Troubleshooting When Using the Copy Function” p.19 “Troubleshooting When Using the Facsimile Function” p.37 “Troubleshooting When Using the Printer Function” p.53 “Troubleshooting When Using the Scanner Function” When the Function Status Indicator Lights Up in Red Cause Add more paper.

  • Page 12: When You Have Problems Operating The Machine

    When the Machine Does Not Operate As Wanted When You Have Problems Operating the Machine The following chart gives explanations of common problems and messages. If other messages appear, follow the instructions displayed. Problem “ ” Please wait. appears. “ Please wait.
  • Page 13 See p.89 “Removing Jammed Paper”. For duplex printing, select Tray 1- 4 in the copier mode or with the printer driver. Select a paper tray in [Tray Paper Settings] under [System Settings], and then press [OK]. Then, select...

  • Page 14: This Machine

    When the Machine Does Not Operate As Wanted Problem “ You do not have privileges to use this func- tion. ” appears. Authentication failed. Authentication failed. Note ❒ If you cannot make copies as you want because of paper type, paper size, or paper capacity problems, use recommended paper.

  • Page 15: When A Job Is Not Performed

    If you cannot execute a function, terminate any other functions currently active, and then try executing the function again. In some cases, you can carry out another job (copi- er, facsimile, printer, or scanner) without canceling the current job being performed. Performing multiple functions simultaneously like this is called “Multi-accessing”.
  • Page 16 When the Machine Does Not Operate As Wanted Note ❒ If the machine is capable of executing multiple functions simultaneously, specify which function should have priority in “Print Priority”. This setting is factory-preset to “Display mode”. For setting of Printing Priority Function, see “General Features”, General Settings Guide.

  • Page 17: Troubleshooting When Using The Copy Function

    2. Troubleshooting When Using the Copy Function This chapter describes likely causes of and possible solutions for copier function problems. When a Message Is Displayed This section describes the machine's main messages. If other messages appear, follow the instructions they contain. Important ❒...
  • Page 18 Troubleshooting When Using the Copy Function Message Cannot dup. copy this size. Max. number of sets is nn. Cannot copy. Original is be- ing scanned by another func- tion. You do not have privileges to use this func- tion. Authentication failed.

  • Page 19: When You Cannot Make Clear Copies

    When You Cannot Make Clear Copies This section describes likely causes of and possible solutions for unclear copies. Problem Copies appear dirty. Image density is too dark. Copies contain blots or The machine is not on a level surface. Place the machine on a stable and are patchy.
  • Page 20 Troubleshooting When Using the Copy Function Problem A shadow appears on copies if you use past- ed originals. The same copy area is dirty whenever mak- ing copies. Copies are too light. Copies are too light. Copies are too light. Parts of images are not copied.

  • Page 21: When You Cannot Make Copies As Wanted

    When You Cannot Make Copies As Wanted This section describes causes and remedies when copy results are not as expected. ❖ Basic Problem Misfeeds occur frequently. The number of sheets loaded ex- ceeds the capacity of the machine. Misfeeds occur frequently. The paper is damp. Misfeeds occur frequently.
  • Page 22 Troubleshooting When Using the Copy Function ❖ Edit Problem When using the Duplex Margin function, parts of the original image are not copied. When using the Duplex Margin function, parts of the original image are not copied. ❖ Combine Problem When using Combine, parts of the image are not copied.

  • Page 23: When Memory Is Full

    ❖ Duplex (Type 2 only) Problem Cannot print in duplex You may have loaded paper on mode. the bypass tray. Cannot print in duplex You have loaded paper exceeding mode. 90 g/m Cannot print in duplex You have selected a tray that is set mode.
  • Page 24 Troubleshooting When Using the Copy Function...

  • Page 25: Troubleshooting When Using The Facsimile Function

    3. Troubleshooting When Using the Facsimile Function This chapter describes likely causes of and possible solutions for facsimile func- tion problems. Adjusting the Volume The following describes how to adjust the volume. You can change the volume of the following sounds that the machine makes. ❖...
  • Page 26 Troubleshooting When Using the Facsimile Function Select [General Settings/Adjust] using {U} or {T}, and then press the {OK} key. Select [Adjust Sound Volume] using {U} or {T}, and then press the {OK} key. Select the item you want to adjust using {U} or {T}, and then press the {OK} key.
  • Page 27 Note ❒ You can also adjust the On Hook volume when you press the {On Hook Di- al} key. See “On Hook Dial”, Facsimile Reference. ❒ If the extended security function prevents you from changing this setting, contact the administrator. ❒...

  • Page 28: When A Message Is Displayed

    Troubleshooting When Using the Facsimile Function When a Message Is Displayed This section describes the machine's main messages. If other messages appear, follow their instructions. Message Error occurred, and trans. was cancelled. Put original back, check it and press Start key.
  • Page 29 Message The destination list is being up- Updating desti- dated from the network using nation list. Re- SmartDeviceMonitor for Admin select or Web Image Monitor. destination(s) or sender's name later. Use of this function is restricted. You do not have privileges to use this func- tion.
  • Page 30 Troubleshooting When Using the Facsimile Function Message Sender's name is not selected. Specify send- er's name. Check whether there are any network prob- lems. 13-10 Check whether there are any network prob- lems. 13-11 Check whether there are any network prob- lems.
  • Page 31 Message Cannot find the DNS server, SMTP Check whether server or folder for forwarding. there are any network prob- lems. 14-01 When a Message Is Displayed Cause • Check that the DNS server IPv4 address is correctly pro- grammed using Web Image Monitor.
  • Page 32 Troubleshooting When Using the Facsimile Function Message Check whether there are any network prob- lems. 14-09 Check whether there are any network prob- lems. 14-33 Check whether there are any network prob- lems. 15-01 Cause E-mail transmission was refused by SMTP authentication, POP be- fore SMTP authentication or login authentication of the computer in which the folder for forwarding is...
  • Page 33 Message Cannot log on to the Check whether POP3/IMAP4 server. there are any network prob- lems. 15-02 No machine e-mail address is Check whether programmed. there are any network prob- lems. 15-03 Cannot find the DNS server or Check whether POP3/IMAP4 server.
  • Page 34 Troubleshooting When Using the Facsimile Function Message Check whether there are any network prob- lems. 15-12 Note ❒ If “ Check whether there are any network problems. chine is not correctly connected to the network or the settings of the machine are not correct.

  • Page 35: When You Cannot Send Or Receive Fax Messages As Wanted

    When You Cannot Send or Receive Fax Messages As Wanted This section describes likely causes of and possible solutions for transmission and reception-related problems. ❖ Transmission/Reception Problem Both transmission and The modular cable may be dis- reception are impossible. connected. Both transmission and The terminal adaptor setting is in- reception are impossible.
  • Page 36 Troubleshooting When Using the Facsimile Function Problem Cannot cancel a Memo- ry Transmission. Cannot cancel a Memo- ry Transmission. Cannot cancel an Im- mediate Transmission. Cannot cancel Internet Fax transmission. Although a group spec- ification was set for the following, reception was not possible.
  • Page 37 ❖ Printing Problem Print is slanted. The tray's side fences may not be locked. Print is slanted. The paper is fed in at a slant. Print is slanted. The machine's cover is open. Misfeeds occur frequently. The number of sheets loaded ex- ceeds the capacity of the machine.
  • Page 38 Troubleshooting When Using the Facsimile Function Problem The image is too dark or too light. The image is too dark or too light. Background of received images appears dirty. Images from the back of the page appear. Printed or sent images are spotty.

  • Page 39: When Memory Is Full

    ❖ Others Problem All fax documents All fax documents are lost from stored in memory have memory if the machine remains been lost. Those docu- unpowered for approximately 12 ments include ones hours or longer. stored through Memory Transmission/Recep- tion, Memory Lock, and Substitute Reception.

  • Page 40: When An Error Report Is Printed

    Troubleshooting When Using the Facsimile Function When an Error Report Is Printed An Error Report is printed if a document cannot be successfully sent or received. Possible causes include a problem with the machine or noise on the telephone line. If an error occurs during transmission, resend the original. If an error occurs during reception, ask the sender to resend the document.

  • Page 41: Turning Off The Main Power / In The Event Of Power Failure

    Turning Off the Main Power / In the Event of Power Failure This section describes the machine status when the power is turned off or if the power fails. R CAUTION: • When you disconnect the power plug from the wall outlet, always pull the plug (not the cable).

  • Page 42: When An Error Occurs Using Internet Fax

    Troubleshooting When Using the Facsimile Function When an Error Occurs Using Internet Fax This section describes reports that the machine sends if an Internet Fax error occurs. Error Mail Notification The machine sends the Error Mail Notification to the sender when it is unable to successfully receive a particular e-mail message.

  • Page 43: Troubleshooting When Using The Printer Function

    On the [Start] menu, point to [Settings], and then click [Printers]. Double-click the Add Printer icon. Follow the instructions in Add Printer Wizard. If the printer driver is on a CD-ROM, the location of the RPCS printer driver is either\DRIVERS\RPCS\WIN9X_ME, or \DRIVERS\RPCS\WIN2K_XP. If the installer starts, click [Cancel] to quit.

  • Page 44: Windows Xp Home Edition

    On the [Start] menu, click [Printers and Faxes]. Click [Add a Printer]. Follow the instructions in Add Printer Wizard. If the printer driver is on a CD-ROM, the location of the RPCS printer driver is \DRIVERS\RPCS\WIN2K_XP. If the installer starts, click [Cancel] to quit.

  • Page 45: When A Message Is Displayed

    When a Message Is Displayed This section describes the principal messages that appear on the display panel. If a message not described here appears, act according to the message. Reference Before turning the main power off, see “Turning On the Power”, About This Machine.
  • Page 46 If the message appears again, contact your sales or service representative. Reduce the value of [Resolution] in the printer driver, or select [Font Pri- ority] in [Memory Usage] under [Sys- tem] (see “Printer Features”, General Settings Guide). If this...

  • Page 47: Printing The Error Log

    Press the {User Tools/Counter} key. Select [Printer Features] using {U} or {T}, and then press the {OK} key. Select [List/Test Print] using {U} or {T}, and then press the {OK} key. Select [Error Log] using {U} or {T}, and then press the {OK} key.

  • Page 48: When You Cannot Print

    Troubleshooting When Using the Printer Function When You Cannot Print Use the following procedures if printing does not start even after performing [Print]. Problem Printing does not start. The power is off. Printing does not start. The machine is set to “Offline”.
  • Page 49 For how to check the print port, see “Confirming the Connection Method”, Printer Reference. • When it is networked with a com- puter, contact the administrator. Check the error message on the display panel and take required action.
  • Page 50 Troubleshooting When Using the Printer Function ❖ When the machine is connected to the computer using the interface cable The following shows how to check the print port when the Data In indicator does not light up or blink. Check if the print port setting is correct. When it is connected using a parallel interface, connect it to LPT1 or LPT2.

  • Page 51: Other Printing Problems

    Use recommended paper. (Printing on coarse or treated paper might result in faint print image.) See “Copy Pa- per”, About This Machine. See the printer driver Help. • PCL 6/5e and PostScript 3 Select [Thick] in the [Type:] list on the [Paper] tab.
  • Page 52 To resume from Energy Saver mode, it has to warm up, and this takes time. See “ENERGY STAR Program”, About This Machine. See the printer driver Help. Set the desired input tray using the printer driver. See the printer driver Help. Solution...
  • Page 53 See the application's Help. Check that the size of the loaded paper matches that spec- ified in the printer driver's [Printout paper size:] dialog box. See the printer driver Help. In the application, change the layout, character size, and character settings.
  • Page 54 See “Copy Paper”, About This Machine. Use recommended paper. See “Copy Paper”, About This Machine. Set the correct printer language. Set the machine's feed orientation and the printer driver's feed orientation accordingly. See the printer driver Help. Solution...
  • Page 55 To enable [Change User Settings...], select the [User settings] check box. See the printer driver Help. If you want to print accurately, set the printer driver to print without using the graphics command. See the print- er driver Help. Other Printing Problems...
  • Page 56 • Change the [Dithering:] setting on the [Image Adjust- ments] tab in the [Change User Settings] dialog box, on the [Print Quality] tab in the RPCS printer driver. See the printer driver Help. Set up optional devices on the Properties of the machine.
  • Page 57 Guide. Make sure the application's paper size and orientation set- tings match those of the printer driver. If a different paper size and orientation are set, select the same size and orientation. User code management may have been set. Ask the ad- ministrator about valid user codes.
  • Page 58 Troubleshooting When Using the Printer Function Problem Printing by • The number Bluetooth is of jobs ex- slow. ceeds the ca- pacity of the machine. • A communi- cation error might have occurred. • Interference from IEEE802.11b (wireless LAN) devic-...

  • Page 59: Troubleshooting When Using The Scanner Function

    5. Troubleshooting When Using the Scanner Function This chapter describes likely causes of and possible solutions for scanner func- tion problems. When Scanning Is Not Done As Expected This section describes causes and remedies when scan results are not as expected. Problem The scanned image is The exposure glass, scanning...

  • Page 60: When You Cannot Send Scanned Files

    Troubleshooting When Using the Scanner Function When You Cannot Send Scanned Files The following sections describe likely causes of and solutions for network deliv- ery and e-mail sending-related problems. When You Cannot Browse the Network to Send a Scanned File This section describes likely causes of and possible solutions for the browser net- work failing to operate when files are sent.

  • Page 61: Operations Are Not Possible When Messages Appear

    Operations Are Not Possible When Messages Appear This section describes likely causes of and possible solutions for messages that appear when the machine fails to operate. Message The destination list is being up- Updating desti- dated from the network using nation list.

  • Page 62: When A Message Is Displayed

    Troubleshooting When Using the Scanner Function When a Message Is Displayed This section describes likely causes of and possible solutions for error messages that may appear on the machine's display panel. When a Message Is Displayed on the Display Panel This section describes causes and remedies if an error message appears on the display of the control panel.
  • Page 63 Message You have loaded paper of a size not Cannot detect shown on the paper size selector. original size Select scan size. Search results have exceeded the Exceeded max. max. displayable number. number of search results which can be dis- played.
  • Page 64 Troubleshooting When Using the Scanner Function Message Dest. authenti- cation failed. Check settings and check Scanned File Status. Sender's name is not selected. Specify send- er's name. Cannot enter manually more than nnn desti- nations. (A figure is placed at Cannot specify more than 100 destinations.
  • Page 65 Message The maximum enterable number Exceeded max. of alphanumeric characters has number of alpha- been exceeded. numeric charac- ters. The entered login user name or Authentication password is incorrect. failed. The number of files exceeded the Exceeded max. maximum number possible. data size per file.Cannot scan.

  • Page 66: When A Message Is Displayed On The Client Computer

    Troubleshooting When Using the Scanner Function Message Out of paper. Set paper on the tray. Check the reso- lution and reset nnn origi- nal(s). (A figure is placed at nnn.) Exceeded max. data capacity Check resolu- tion and Start. Exceeded max. page capacity.
  • Page 67 Message The set original was misaligned. Cannot detect the paper size of the original. Specify the scanning size. The maximum number of regis- Cannot add any terable scanning modes has been more scanning exceeded. mode. The maximum number of regis- Cannot specify terable scanning areas has been any more scan-...
  • Page 68 Troubleshooting When Using the Scanner Function Message Cannot connect to the scanner. Check the net- work Access Mask settings in User Tools. Scanner is not ready. Check the scanner and the options. Insufficient memory. Reduce the scanning ar- Insufficient memory. Reduce the scanning ar- Cannot find “XXX”...
  • Page 69 Message An error has occurred in the driver. • Check whether the network Error has oc- curred in the scanner driver. A communication error has oc- Communication curred on the network. error has oc- curred on the network. Memory is insufficient. Insufficient memory.
  • Page 70 Troubleshooting When Using the Scanner Function...

  • Page 71: Adding Paper And Replacing Toner

    6. Adding Paper and This chapter describes troubleshooting procedures that are applicable to all the machine's functions. Loading Paper This section describes what to do when paper runs out and needs reloading. R CAUTION: • When loading paper, take care not to trap or injure your fingers. Note ❒...
  • Page 72 Adding Paper and Replacing Toner Press the metal plate down until it clicks. Make sure the edges of the deck of paper are flush, and load the paper. Check that the top of the stack is not higher than the limit mark inside the tray.

  • Page 73: Loading Paper Into The Optional Paper Tray Unit

    Loading Paper into the Optional Paper Tray Unit This procedure explains how to load paper in the optional paper tray unit. Pull the paper tray out slowly until it stops. While pinching the release lever, slide the end fence outward. Make sure the edges of the deck of paper are flush, and load the paper.

  • Page 74: Orientation-Fixed Paper Or Two-Sided Paper

    Select [On] in Letterhead Setting un- der Copier Features, and then place the original and paper as shown below. See “Copier Features”, General Settings Guide. When printing with the printer function, placing orientation is the same. ❖ Original Orientation Exposure glass When copying in this orientation using the duplex function, select [Always Specify] in [Orientation] under [Copier Features] (User Tools).
  • Page 75 Loading Paper ❖ Loaded paper orientation • For machine with copier function only ASB001S...
  • Page 76 ❒ In [Tray Paper Settings] under [System Settings], specify [Letterhead] for “Paper Type” of the paper tray you want to use. This setting is only available when the printer/scanner and fax units are installed. See “Tray Paper Settings”, General Settings Guide.

  • Page 77: Changing The Paper Size

    Changing the Paper Size This section describes how to change paper sizes. Procedures for changing the paper size differ depending on the paper tray (Tray 1 or 2, or the optional paper tray unit). Make sure you are following the appro- priate procedure before you begin.
  • Page 78 Adding Paper and Replacing Toner Press down the release button. While pressing the release lever, slide the side fences outward. Push the metal plate down until it clicks. ZENY390E ZENY300E...
  • Page 79 Square the paper and place it in the tray. Be sure to set the paper under the roller. Do not stack paper over the limit mark. While pressing the release levers, push in the side and end fences until they are flush against the paper's edges.
  • Page 80 Adding Paper and Replacing Toner Adjust the tray size to the new paper size using the paper size selector. Push the paper tray in until it stops. Note ❒ When setting small quantities of copy paper, be careful not to squeeze in the side fence too much.
  • Page 81 Select [Tray Paper Settings] using {U} or {T}, and then press the {OK} key. Select “Paper Size” for the paper tray of which paper size will be changed using {U} or {T}, and then press the {OK} key. Select the paper size using the scroll keys, and then press the {OK} key. Press the {User Tools/Counter} key.
  • Page 82 Adding Paper and Replacing Toner Place it in the corner pocket on the left. Remove any remaining copy paper. Press down the release button. While pressing the release lever, slide the side fences outward. ASB020S ASB021S...
  • Page 83 Push the metal plate down until it clicks. Square the paper and place it in the tray. Be sure to set the paper under the roller. Do not stack paper over the limit mark. While pressing the release lever, push in the side and end fences until they are flush against the paper's edges.
  • Page 84 Adding Paper and Replacing Toner Changing to a Size Other Than Indicated on the Paper Size Selector This procedure explains how to change to a paper size not indicated on the pa- per size selector. Set the paper size selector to “p”. Press the {User Tools/Counter} key.

  • Page 85: Changing A Paper Size In The Optional Paper Tray Unit

    Press the {User Tools/Counter} key. Load the paper, and then gently push the paper tray in until it stops. Check the paper size on the display panel. Note ❒ For details about the type of paper that can be loaded in Paper Tray 1, see “Tray Paper Settings”, General Settings Guide.
  • Page 86 Adding Paper and Replacing Toner Press down the release button. While pressing the release lever, slide the side fences outward. Square the paper and place it in the tray. Do not stack paper over the limit mark. ASB014S ASB015S ASB013S...
  • Page 87 While pinching the release lever, push in the side and end fences until they are flush against the paper's edges. Press down the lock button. Adjust the paper size selector in the paper tray according to the paper size. Push the paper tray in until it stops. Check the paper size on the display panel.
  • Page 88 Adding Paper and Replacing Toner Changing to a Size Other Than Indicated on the Paper Size Selector This procedure explains how to change to a paper size not indicated on the pa- per size selector. Set the paper size selector in the paper tray to “p”. Press the {User Tools/Counter} key.
  • Page 89 Press the {User Tools/Counter} key. Load the paper, and then gently push the paper tray until it stops. Check the paper size on the display panel. Note ❒ For details about the type of paper that can be loaded in the paper tray, see “Tray Paper Settings”, General Settings Guide.

  • Page 90: Adding Toner

    Adding Paper and Replacing Toner Adding Toner This section describes adding and storing toner. R WARNING: • Do not incinerate used toner or toner containers. Toner dust might ig- nite when exposed to an open flame. Dispose of used toner containers in accordance with local regulations.

  • Page 91: Replacing Toner

    Replacing Toner This section describes how to replace the toner bottle. Removing Toner Inserting Toner Important ❒ Do not shake the removed toner bottle. The remaining toner might scatter. Note ❒ Do not remove the black cap before shaking. ❒ Do not remove the inner cap. Adding Toner ASB025S ASB004S...

  • Page 92: Sending Fax Messages When Toner Has Run Out

    Adding Paper and Replacing Toner Sending Fax Messages When Toner Has Run Out When the machine has run out of toner, the indicator on the display lights. Note that even if there is no toner left, you can still send fax documents. Important ❒...

  • Page 93: Replacing The Transmission Stamp Cartridge

    Replacing the Transmission Stamp Cartridge If the transmission stamp becomes faint, replace the cartridge. Important ❒ This stamp cartridge is used for facsimile and scanner functions. ❒ Use the cartridge specified for this machine. ❒ Do not add ink to the cartridge by yourself. Neglecting this can cause ink leakage.
  • Page 94 Adding Paper and Replacing Toner Insert the new stamp cartridge. Insert the cartridge until the metal parts are no longer visible. Close the stamp cover. Hold down the center part of the cover to make sure that it is closed completely. Lower the ADF or ARDF unit.

  • Page 95: Clearing Misfeeds

    7. Clearing Misfeeds This chapter describes what to do when paper or originals misfeed (become jammed inside the machine). Removing Jammed Paper R WARNING: • Connect the machine only to the power source described on the inside front cover of this manual. Connect the power cord directly into a wall outlet and do not use an extension cord.

  • Page 96: When A Is Displayed

    Clearing Misfeeds • When A is displayed ASB005S • When B is displayed ASB006S • When P is displayed (ADF) ASB007S...

  • Page 97: When P Is Displayed (Ardf)

    Removing Jammed Paper • When P is displayed (ARDF) ASB008S • When R is displayed ASB009S • When Y is displayed ASB010S...

  • Page 98: When Z Is Displayed

    Clearing Misfeeds • When Z is displayed ASB011S...

  • Page 99: Remarks

    This chapter describes how to maintain and operate the machine. Where to Put Your Machine This section provides precautions for installation, movement and disposal. Machine Environment Choose your machine's location carefully. Environmental conditions greatly affect its performance. Optimum Environmental Conditions The following describes precautions when locating the machine.

  • Page 100: Moving

    Remarks Environments to Avoid • Locations exposed to direct sunlight or other sources of strong light (more than 1,500 lux). • Locations directly exposed to cool air from an air conditioner or heated air from a heat- er. (Sudden temperature changes can cause condensation to form inside the machine.) •...

  • Page 101: Power Connection

    Power Connection The following describes power supply. R WARNING: • Connect the machine only to the power source described on the inside front cover of this manual. Connect the power cord directly into a wall outlet and do not use an extension cord. •...

  • Page 102: Access To The Machine

    Remarks Access to the Machine Place the machine near the power source, providing the clearance areas shown. Rear: 5 cm (2") or more Right: 25 cm (10") or more Note ❒ For the required space when options are installed, contact your service repre- sentative.

  • Page 103: Maintaining Your Machine

    Maintaining Your Machine If the exposure glass, exposure glass cover, ADF or ARDF belt is dirty, copy clar- ity may be reduced. Clean these parts if they are dirty. R CAUTION: • Fire and breakdown can result from heavy accumulation of dust inside this machine.

  • Page 104: Cleaning The Exposure Glass Cover

    Remarks Cleaning the Exposure Glass Cover This section describes how to clean the exposure glass cover. Cleaning the ADF/ARDF This section describes how to clean the ADF or ARDF. AMH012S Clean 1 and 2.

  • Page 105: Index

    INDEX Add Toner indicator ADF/ARDF belt is dirty Adjusting the screen's contrast ARDF Authentication failure Basic Changing a Paper Size in the Optional Paper Tray Unit Changing the Paper Size Changing the Paper Size in the Paper Tray Changing to a Size Other Than Indicated on the Paper Size Selector Cleaning the machine Combination Chart...
  • Page 106 Precautions when locating the machine Precautions when moving the machine Printed image is different from computer display Printed image is faded Printed image is in wrong orientation Printer driver installation Printing Printing does not start RDS (Remote Diagnostic System) Reception Release button...
  • Page 107 Adobe Systems, Incorporated. PCL is a registered trademark of Hewlett-Packard Company. Bluetooth is a Trademark of the Bluetooth SIG, Inc. (Special Interest Group) and licensed to Ricoh Company Limited. Other product names used herein are for identification purposes only and might be trademarks of their respective companies.
  • Page 108 Type for 9016/DSm716/LD316/Aficio MP 1600 Type for 9021d/DSm721d/LD320d/Aficio MP 2000 EN USA B843-7651...

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9021dAficio mp2000Dsm716Dsm721dLd316Ld320d ... Show all

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