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Ricoh 70 User Manual

Ricoh 70 User Manual

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User's Guide
© 2005 Ricoh Printing Systems, Ltd.
N905359

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  • Page 1 User’s Guide © 2005 Ricoh Printing Systems, Ltd. N905359...
  • Page 2 © Copyright 2005 Ricoh Printing Systems, Ltd. All rights reserved. No part of this document may be reproduced without the express permission of Ricoh Printing Systems, Ltd. The material in this document is for informational purposes and is subject to change without notice.
  • Page 3 Rev. for Machine Manual Rev. First Edition All Pages Rev. Table Page No. (Contents) Date May. 2005 Oct. 2005...

  • Page 5: Table Of Contents

    Paper Sizes, Paper Types, and Printer Input Trays ....... . .
  • Page 6 Cleaning the Inside of the Printer ........
  • Page 7 When Installing and Relocating the Printer ........
  • Page 8 Base Printer ........
  • Page 9 Appendix D. Booklet Finisher Adjustments (DDP92 only) Test Print ..............D-1 Adjust the Folding Position.
  • Page 10 Table of Contents...

  • Page 11: Introduction

    About This Manual This manual provides easy access to the information you need to operate the 70 PPM or 92 PPM (Pages Per Minute) laser printer. To find out about a specific topic, refer to: Chapter 1: Printer Overview – For printer components and features.

  • Page 12: Manual Conventions

    Alerts you to an operating procedure, practice, or condition that, if not strictly observed, can result in safety hazards to personnel, severe injury, or loss of life. For More Information Refer to the following related documents for more details about your printer. Installation manual Engine Maintence Manual Controller Maintence Manual...

  • Page 13: Chapter 1. Printer Overview

    Chapter 1 Printer Overview What This Chapter Provides This chapter describes the parts and functions of the printer. Printer Features I/O Configurations Operator Control Panel Printer Views Printer Overview...

  • Page 14: Printer Features

    It incorporates a wide variety of features: High-Speed and High-Quality Printing. Print speed is up to 70 or 92 pages per minute (ppm), A4/Letter (Simplex) depending on the printer model. The printing output is at a resolution of 600 dots per inch (dpi), assuring razor-sharp graphic and text output, even at very small point sizes.

  • Page 15: I/O Configurations

    Together they allow continuous printing of up to 6150 sheets. Supports a wide-range of media types ( bond, letterhead, special ,recycled, transparencies, labels) and sizes. Printer Language Support. Optional PostScript 3 (Adobe) printer language. PCL5e and PCL XL printer language. TIFF and PDF data format Network.

  • Page 16: Operator Control Panel

    Operator Control Panel The Operator Control Panel (OCP) is your physical interface to the printer's features and functions. From the control panel, you can monitor the printer's operating status and configure the specific printer functions. See Chapter 2 for detailed information about the OCP.

  • Page 17: External View Of The Printer (70 Ppm)

    External View of the Printer (70 ppm) The following illustration shows the printer with an Standard Finisher and High Capacity Feeder installed. Refer to your option-specific User’s Guide for details on other devices. 6. Operator Control Panel 16. Upper Tray 11.

  • Page 18: External View Of The Printer (92Ppm)

    Panel 7. Tray 1 12. High Capacity Feeder Description Press to turn the printer on and off. Open to replace units, clear paper jams, or clean the inside of the printer. Open to clear paper jams. Holds up to 150 sheets of paper.

  • Page 19: Internal View Of The Printer

    Internal View of the Printer Component Toner Hopper Unit Drum Center Lock Drum Unit Fuser Latch Fuser Unit Developer Duct TH Handle Description Install the toner bottle here. Holds the drum in place. OPC drum. Provides access to the fuser unit.
  • Page 20 Printer Overview...

  • Page 21: Chapter 2. Operator Control Panel

    Chapter 2 Operator Control Panel What This Chapter Provides This chapter contains information on the following topics. OCP Description Menu Structure Using the Menu Screens Passwords Operator Control Panel...

  • Page 22: Ocp Description

    The Operator Control Panel (OCP) is a touch panel display that you use to set up print options and monitor job and printer status. It is also used by the Network Administrator to configure the printer and by the Service Technician to perform maintenance on the printer.

  • Page 23: Menu Structure

    Menu Structure The OCP menu is structured as shown in the following flowcharts. Each box in the chart represents an OCP display screen. Use this flowchart to assist you in setting print job options. Printer Menu Information Setup Menu Continued on...
  • Page 24 • Elevator Tray Continued on • Stacker 5 page 2-5 • Stacker 6 • Stacker 7 • Stacker 8 Operator Control Panel Printer Menu Options PostScript • Print Errors • Jam Recovery • Best Fit • Wait Timeout • Job Timeout •...
  • Page 25 Default Paper Size • AutoSelect • MBT • 1 • HCF • 2 • 3 Tray 1 Trays 2, 3 • Folio SEF • Folio SEF • Super B SEF • Super B SEF • Statement SEF • Letter Tab LEF •...
  • Page 26 Service • Brightness Password • Contrast Developer Mix • Exhaust • Supply Service menu items are for Service Technicians only and are not discussed in this manual. Operator Control Panel Setup Menu System Consumables Password Continued on page 2-7 Drum Unit Language •...
  • Page 27 Software Ack Pulse Width IP Address Subnet Mask Country Energy Calendar Code Save Mode • Time Zone • Date • Time Time Zone Options Available with the optional Network Interface Card only. Available when Energy Save Mode is enabled. System Password Parallel Network...
  • Page 28 Inserter Paper Size Paper Weight • Letter LEF Paper Weight • Letter SEF Settings • Ledger SEF • Legal SEF • A4 LEF • A4 SEF • A3 SEF • B5 LEF • B4 SEF • Custom Size 92 ppm only. Available when the Booklet Finisher is installed.
  • Page 29 Short Stacking • 5 • 6 • 7 • 8 Avalable when the Container Stacker is installed. Finisher Menu Decurler • AutoSelect • Enable • Disable Operator Control Panel...

  • Page 30: Using The Menu Screens

    Touch to pause the printer. When the printer is offline, touch to return to Ready status. Touch to cancel the current selection and return to the Main Menu. Touch to cancel the current selection and return to the previous screen or menu.

  • Page 31: Main Menu

    Setup Menu Jobs Menu Icon Touch to open Main Menu Help. Touch to display information about the printer and consumables. Touch to pause the printer. Consists of one or two lines of text for displaying messages and Status Bar instructions.

  • Page 32: Information

    When you select Information from Main Menu, this screen is displayed. You use it to confirm about printer settings and consumables described as below. Icon Touch to display the following printer information: Paper size, type, Printer weight, and quantity for each tray. Also shows the default paper source and the revision of the engine and controller.

  • Page 33: Printer Menu

    Printer Menu When you select Printer from the Main Menu, this screen is displayed. You use the Printer Menu to gain access to the printing options described in the table below. Icon Touch to open Printer Menu Help. Touch to cancel the current selection and return to the Main Menu.

  • Page 34: Setup Menu

    Setup Menu When you select Setup from the Main Menu, this screen is displayed. Use it to gain access to the Setup option screens that are described in the table below. Icon Touch to open Setup Help. Touch to cancel the current selection and return to the Main Menu. Confirm or Done.

  • Page 35: Reports Menu

    Status Bar instructions. Touch to print a status report and return to the Main Menu. The status Status report shows the current configuration of the printer. Demo Touch to print a demo report and return to the Main Menu. Summary Touch to print a summary report and return to the Main Menu.

  • Page 36: Finisher Menu For The Booklet Finisher (92 Ppm Only)

    Finisher Menu for the Booklet Finisher (92 ppm only) When you select the Finisher icon from the Main Menu, this screen is displayed. You use it to gain access to the Finisher options described below. Note that this screen is only available when the Booklet Finisher is installed.

  • Page 37: Finisher Menu For The Container Stacker

    Finisher Menu for the Container Stacker When you have the optional Container Stacker installed and you select the Finisher icon from the Main Menu, this screen is displayed. You use it to gain access to the Container Stacker options. For additional information on the Container Stacker, refer to the Container Stacker User’s Guide.

  • Page 38: Jobs Menu

    Jobs Menu When you select Jobs from Main Menu, this screen is displayed. It lists all jobs which are received but not printed yet. Icon The print jobs that are ready for printing are displayed. By touching a List of jobs displayed print job, it is highlighted and selected.

  • Page 39: Passwords

    Passwords Passwords provide security to restrict access to system parameters and certain printer maintenance functions. Two types of passwords are available with your printer: a system password and a service password. The system password is used by your System Administrator and provides access to the system parameters.
  • Page 40 2-20 Operator Control Panel...

  • Page 41: Chapter 3. Paper Handling

    Chapter 3 Paper Handling What This Chapter Provides This chapter contains information on the following topics. Paper Weights Unacceptable Paper Storing Paper Paper Sizes, Types, and Trays Loading Paper Setting Custom Paper Size Values Setting Tray Adjust Values Setting the Default Paper Source Setting the Paper Type Setting the Paper Weight Paper Handling...

  • Page 42: Paper

    Paper Weights The printer accepts the following paper weights in all paper trays, including the MBT and HCF: Bond paper: 16-53 lb (60-199 g/m Index paper: 90-110 lb (163-199 g/m Unacceptable Paper Avoid using the following media as they cause paper jams and print quality problems.

  • Page 43: Paper Sizes, Paper Types, And Printer Input Trays

    The paper size is shown in both millimeters and inches. The term SEF indicates the paper is being fed into the printer short edge first and the term LEF indicates the paper is being fed into the printer long edge first.

  • Page 44: Loading Paper

    Loading Paper in Tray 1 WARNING! Do not open Tray 1 if the Fuser Unit is pulled out. The printer may tip over causing personal injury or damage to the printer. 1. Open the tray by pulling it by the handle.
  • Page 45 6. If you set the sensor plate to triangle in Step 3, select the paper size from the OCP by making the following selections: Printer/Paper Source/Paper Size/tray number/paper size 7. Adjust the paper weight. The default paper weight is 20 lb. bond. If necessary,...

  • Page 46: Loading Paper In Tray 2 Or 3

    Loading Paper in Tray 2 or 3 1. Open the tray. 2. Adjust the size guide to the proper size. The available sizes are marked on the bottom of the tray. 3. Adjust the sensor plate to the proper size. Size markers are located on the sensor plate in the following order: triangle (special), B5, A5, LGR, LGL, LTR, B4, A3, and A4.
  • Page 47 6. If you set the sensor plate to triangle in Step 3, select the paper size from the OCP by making the following selections: Printer/Paper Source/Paper Size/tray number/paper size 7. Adjust the paper weight. The default paper weight is 20 lb. bond. If necessary,...

  • Page 48: Loading Paper Into The Mbt

    Loading Paper into the MBT 1. Open the MBT by pulling it by the handle. 2. Adjust the size guide to the proper size. The paper size positions are marked on the bottom of the tray and on the top of the size guide. Paper Handling...
  • Page 49 3. Push down the paper tray. 4. Set the paper onto the tray. Paper Handling...

  • Page 50: Loading Paper Into The Hcf

    Loading Paper into the HCF WARNING! The table inside the HCF automatically descends when you open the door of the HCF. Do not allow anything to be caught between the table and the bottom of the HCF. 1. Open the door of the HCF by pulling it by the handle. The table inside the HCF automatically moves to its lowermost position and stops.

  • Page 51: Loading Special Media

    Loading Special Media Pre-punched Paper Load pre-punched paper as indicated in the following diagrams. Refer to for more information about using pre-punched paper. Table 3-1. Simplex Printing (Single-sided) Paper Size Orientation Portrait and Letter/A4 Landscape Ledger/A3 Portrait Ledger/A3 Landscape Letter/A4 Portrait Letter/A4 Landscape...
  • Page 52 Table 3-2. Duplex Printing (Double-sided) Paper Size Orientation Portrait and Landscape Letter/A4 (Long Edge Bind) Portrait Ledger/A3 (Short Edge Bind) Landscape Ledger/A3 (Short Edge Bind) Portrait and Landscape Ledger/A3 (Long Edge Bind) Portrait Letter/A4 (Short Edge Bind) Landscape Letter/A4 (Short Edge Bind) Arrows indicate paper feed direction.

  • Page 53: Loading Pre-Printed Paper

    The restriction of 9 inches only applies to printers with a powered Finisher or Note 1: Container Stacker installed because the printer does not support face-up delivery of paper longer than 9 in. to a powered Finisher or Container Stacker.

  • Page 54: Loading Tab Stock

    2. Select the paper size from the OCP by making the following selections. (If the tab stock is not 9 in. by 11 in., select Custom Size.) Printer/Paper Source/Paper Size/tray number/LetterTab or Custom Size 3. If you selected Custom Size in step 2, see on page 3-15 for instructions on entering the custom paper size.

  • Page 55: Setting The Custom Paper Size Values

    1. To display the Tray Adjust screen, make the following selections from the OCP: Printer/Paper Source/ 2. On the Tray Adjust screen, touch the left-most value box. The Tray Adjust Input screen is displayed.

  • Page 56: Setting The Default Paper Source

    1. To set the Default Paper Source make the following selections from the OCP: Printer / Paper Source / Default / Tray # or AutoSelect / Setting the Paper Type The Paper Type feature is used when the type of paper being used is anything other than Plain.

  • Page 57: Chapter 4. Care And Maintenance

    Chapter 4 Care and Maintenance What This Chapter Provides This chapter contains the following information: Replacing Consumables Clearing Paper Jams Cleaning the Printer Handling and Storing Consumables Care and Maintenance...

  • Page 58: Replacing Consumables

    Replacing Consumables When a consumable needs to be replaced, the printer stops printing and displays an error message indicating which consumable should be replaced. The following table shothe ws the life expectancy of each consumable. Consumable Toner Developer Mix Drum Unit...

  • Page 59: Adding Toner

    Adding Toner 1. Open the Toner Supply Cover. 2. Make sure that the mouth of the toner bottle is closed. Shake the toner bottle up and down about six times, then turn the toner bottle upside down and shake it again.
  • Page 60 3. Peel the toner seal film. NOTE Before peeling the toner seal film, make sure that the projection of the toner bottle cap is located at the click point. If it is not, turn the bottle cap counterclockwise to move the projection to the click point as shown in the figure below, and then peel the seal film.
  • Page 61 5. Hold the top of the bottle and tap the side to transfer the toner into the Toner Hopper Unit. 6. When the toner bottle is empty, turn it back in a half circle and take it out. Empty Toner Bottle 180°...

  • Page 62: Replacing The Toner Collector Bottle

    Collector Bottle with a new empty bottle. 1. Open the Toner Collector Bottle Cover and the Inner Cover. (The Toner Cover Door is located at the right side of the printer next to the MBT.) 2. Remove the old Toner Collector Bottle.

  • Page 63: Replacing The Developer Mix

    Exhausting the Developer Mix 1. Take the empty developer bottle out of the box. 2. Open the Front Cover of the printer. 3. Attach the empty developer bottle to the Developer Unit Duct so that the slit of the bottle fits the projection of the duct.
  • Page 64 4. Lock the empty developer bottle by turning the developer bottle cap about 160 degrees in the direction shown below. CAUTION Hold the developer bottle when you turn the cap so that the bottle is not turned together with the cap. 5.

  • Page 65: Supplying The Developer Mix

    Supplying the Developer Mix 1. Take the new developer bottle out of the box and shake it. 2. Remove the duct cap from the developer duct. 3. Place the new developer bottle onto the developer unit duct. Care and Maintenance...
  • Page 66 4. Lock the bottle in place by turning the developer bottle cap about 160 degrees in the direction shown below. CAUTION Hold the developer bottle when you turn the cap so that the bottle is not turned together with the cap. 5.
  • Page 67 7. Place the duct cap back on the developer duct. 8. Clean any spilled developer from the printer. 9. Close the Front Cover. NOTE Save the empty developer bottle for use during the next developer exhaust process. Care and Maintenance 4-11...

  • Page 68: Replacing The Drum Unit

    Replacing the Drum Unit To remove the Drum Unit: 1. Open the Front Cover of the printer. 2. Turn the handle clockwise to release the Drum Unit. Handle 3. Turn the Drum Center Lock until the tab on the side of the lock appears. Push the tab to release the Lock.
  • Page 69 4. Using the grip of the front side of the drum unit, pull it out until the stopper behind the unit catches, then hold the handle and lift the drum unit to remove it. Drum Unit Handle Drum Unit Front Guide Care and Maintenance 4-13...
  • Page 70 Make sure the lock is latched by pulling. It should not come back out. 3. Turn the handle counterclockwise to close the TH unit. 4. Close the Front Cover of the printer. 5. To clear the usage counter for the Drum Unit, make the following selections from...

  • Page 71: Replacing The Fuser Cleaning Web

    The Fuser Unit is very hot. Do not touch any parts of the Fuser Unit except those parts which are used to replace the Fuser Cleaning Web. Do Not open the Fuser Unit and Tray 1 at the same time. The printer may tip over causing personal injury or damage to the printer.
  • Page 72 3. Open the Web Holder Plate as shown below. 4. Pull the handle up and use it to lift the Fuser Cleaning Web out of the Fuser Unit. 4-16 Care and Maintenance Web Holder Plate Handle Fuser Cleaning Web Fuser Unit...

  • Page 73: Replacing Staples

    To install the new Fuser Cleaning Web: 1. Slide the Fuser Cleaning Web into the slots of the Fuser Unit and lock it into place by pushing down the handle. Handle Slot 2. Close the Web Holder Plate and push the Fuser Unit back in. 3.

  • Page 74: Clearing Paper Jams

    Clearing Paper Jams This section addresses printer paper jams only. If a paper jam occurs in the finisher, refer to your option-specific finisher user’s guide. The location of a paper jam is displayed on the OCP. When clearing a paper jam, remove paper that is located in the Vertical Path Cover area first, then clear the remaining paper as indicated on the OCP display..

  • Page 75: Switch Back Area

    1. Open the Finisher Cover and the Tab. Finisher Cover 2. Open the Switch Back Cover. NOTE The Switch Back Cover is located on the left side of the printer, but is accessed from inside of the Finisher. Switch Back Cover Care and Maintenance 4-19...
  • Page 76 3. Turn the Fuser Unit Handle to the RELEASE position and rotate the blue knob in the direction shown below to remove the jammed paper. NOTE The jammed paper may come out of the slit below the cover. 4. Close the Switch Back Cover. Then close the Tab and the Standard Finisher Cover.

  • Page 77: Paper Feed Block Area

    Paper Feed Block Area Follow the steps below to clear paper from the Paper Feed Block area. 1. Open the Front Cover. 2. Turn the TH handle and Fuser handle to the RELEASE position. Fuser Handle TH Handle Care and Maintenance 4-21...
  • Page 78 3. Rotate the blue knobs as shown below to remove any jammed paper. 4. Turn the TH handle to the LOCK position. 5. In duplex printing, remove any jammed paper from the Paper Guide Tab. While holding the Paper Guide Tab up, rotate each blue knob as shown below to remove any jammed paper.

  • Page 79: Trays 1, 2, And 3

    Follow the steps below to clear paper from Trays 1, 2, and 3. Tray 1 WARNING! Do not open Tray 1 if the Fuser Unit is pulled out. The printer may tip over causing personal injury or damage to the printer. 1. Open the tray and remove the jammed paper.

  • Page 80: Multi-Bypass Tray

    Multi-bypass Tray Follow the steps below to clear paper from the MBT. 1. Remove the jammed paper by pulling it out in the direction shown below. 2. Touch on the OCP to clear any error messages. High Capacity Feeder Follow the steps below to clear paper from the optional HCF. WARNING! The table inside the HCF automatically descends when you open the door of the HCF.

  • Page 81: Tab Stock Jam Recovery

    If a jam occurs when the tab stock is in the paper path, follow the steps below to clear the printer and resume your print job. If there is no tab stock in the paper path, proceed as you would for any paper jam.

  • Page 82: Cleaning The Printer

    Cleaning the Printer In order to maintain print quality, thoroughly clean the printer following the instructions below. When cleaning the printer, pay particular attention to the notes and cautions for safe maintenance. CAUTION Power OFF the printer prior to cleaning.

  • Page 83: Cleaning The Inside Of The Printer

    Cleaning the Inside of the Printer 1. Open the Front Cover. 2. Using a dry, lint-free cloth, clean inside the Front Cover by wiping any visible toner away. 3. Close the Front Cover. Cleaning Trays 1, 2 and 3, the MBT, and HCF 1.

  • Page 84: Cleaning The Toner Bottle Joint

    Cleaning the Toner Bottle Joint 1. Open the Toner Supply Cover. 2. Clean inside the Toner Supply Cover by wiping any visible toner away with a dry, lint-free cloth. 3. Close the Toner Supply Cover. Cleaning the Conveyance Belt Area NOTE When cleaning in the area surrounding the Drum Wrap Sensor, do not touch the Drum Wrap Sensor or the hook of the Drum Wrap Sensor...

  • Page 85: Cleaning The Toner Collector Bottle Area

    Cleaning the Toner Collector Bottle Area 1. Turn off the power. NOTE If the power is not turned off prior to removing the Toner Collector Bottle, the counter will be reset. 2. Open the Toner Collector Bottle Cover and the Inner Cover. 3.

  • Page 86: Handling And Storing Supplies And Consumables

    Handling and Storing Supplies and Consumables Paper Proper handling and storing of paper are important to optimize the performance of the printer. For best results, follow the instructions below. When Loading Be careful not to damage, crease, or fold paper when handling.

  • Page 87: Toner And Developer

    For best results, follow the instructions below. When Purchasing Use only toner and developer which are specified for the printer. Print quality may be degraded and troubles may occur if using toner and developer that does not meet the specification.
  • Page 88 4-32 Care and Maintenance...

  • Page 89: Chapter 5. Troubleshooting

    General Printing Problems Print Quality Problems Duplex Printing Problems Printing Notes OCP Display Messages Printer Limitations Network Problems NOTE The following sections provide troubleshooting guidelines. If you are still unable to resolve a problem, contact your authorized service center. Troubleshooting...

  • Page 90: Guidelines Flowchart

    (See Chapter 3.) Check if the internal parts of the printer are contaminated. Clean if contaminated. (See Chapter 4.) Cannot perform print jobs because of a printer error. Check the OCP error message and take the appropriate corrective action.

  • Page 91: Basic Troubleshooting Tips

    If the printer is processing your job, the status message reflects this. If your print job does not appear in the status message, another user’s job may be printing before yours or the printer may already have finished printing your job.

  • Page 92: General Printing Problems

    • If the OCP shows a diagnostic or error message, take the appropriate corrective action. • If the OCP is completely blank, shut down and restart the printer. When Status Page does not print the printer reaches Ready status, try printing a Status Page from the Reports menu.

  • Page 93: Print Quality Problems

    • Host application setting is incorrect. - Correct the application settings. • There may be condensation inside the printer. - Turn on the printer power and leave it for 30-60 minutes, then start printing. • The drum unit may be damaged.

  • Page 94: Duplex Printing Problems

    Duplex Printing Problems If this happens Duplex pages print upside Change the Duplex print option that specifies how the second image is down placed relative to the first image. • Confirm paper weight setting in the OCP. Paper Jam • Use paper (grain long) with fibers that run in parallel with the paper feed direction.

  • Page 95: Printing Notes

    Print density may be high for several thousand pages after powering on the printer. If that is the case, set the print density to “Light” for several thousand pages, then return the print density to “Medium”.

  • Page 96: Ocp Display Messages

    OCP Display Messages The OCP displays the printer status with 1- to 2-line messages. There are three types of messages: status, warning, and error messages. The following table lists the messages in alphabetical order. Each message is explained and a corrective action is given when applicable.
  • Page 97 Message Passwords are for use by System Enter new password again Administrators and Service Technicians only. You must provide the service Enter service password password to gain access to the selected menu item. You must supply the system password Enter system password to gain access to the selected menu item.
  • Page 98 Contact your authorized Service Technician. Status message. Wait for the printer to return to a Ready state. Wait for the printer to return to a Ready state. Wait for the printer to return to a Ready state. Have replacement staples available.
  • Page 99 Message Paper in Input Station Paper jam on IS path 3. Remove Paper E052 Paper in Input Station Paper jam on feed path of tray table 5. Remove the jammed paper. Remove Paper E072 Paper in Input Station Paper jam on IS timing path. Remove Paper E056 Output from a previous print job is on...
  • Page 100 Message Paper Jam Finisher Paper jam in Finisher path. Remove Paper E1D2 Paper Jam Finisher Paper jam in Finisher path. Remove Paper E1D3 Paper Jam Finisher Paper jam in stapler tray of Finisher. Remove Paper E1D4 Paper Jam Finisher Paper jam in the Finisher exit. Remove Paper E1D5 Paper Jam Finisher...
  • Page 101 Message Paper Jam Paper Exit Paper jam on paper out path. Remove Paper E135 Paper Jam Regist. Station Paper jam before skew path (simplex). Remove the jammed paper. Remove Paper E110 Paper Jam Regist. Station Paper jam on skew path (simplex). Remove Paper E111 Paper Jam Regist.
  • Page 102 Contact your authorized Service Technician. Be aware that preventative service maintenance is required at 400K pages. Wait for the printer to return to a Ready state. Wait for the printer to return to a Ready state. None. Wait for the printer to return to Ready...
  • Page 103 Message The Energy Save time has been Sleep Mode reached and the printer is in energy saving mode. Stacker x Basket Not Set The stacker basket is not seated Check Basket properly. x is the stacker number. The stacker basket is the wrong size Stacker x Basket Size for the requested paper type.
  • Page 104 3) a print job was not terminated correctly. Status message. Displayed during the Warming up power up cycle. 5-16 Troubleshooting Description Corrective Action Wait for the printer to return to Ready state. Wait for the printer to reach a Ready state.

  • Page 105: Booklet Finisher Error Codes (Option)

    Booklet Finisher Error Codes (Option) When Invalid Booklet #xx or Invalid Folder #xx is displayed on the OCP, cancel the job and remove any remaining paper. Refer to the applicable error code in the table below for a description of the problem. Resubmit the job after taking the appropriate corrective action.

  • Page 106: Printer Limitations

    Printer Limitations If “Bestfit” is disabled a PostScript error is generated when the printer receives a job that specifies a custom paper size. The following types of paper are printed from the MBT only with PCL. Transparency Pre-punched Transparency\ Label The following paper types will print simplex even if duplex is specified.

  • Page 107: Network Problems

    3. Is there a printer problem? Execute a print test to confirm the printer is operating properly. 4. Is the network cable connected to the printer? 5. Were both ends of the network cable connected prior to powering on the printer? Troubleshooting 5-19...
  • Page 108 5-20 Troubleshooting...

  • Page 109: Chapter 6. Web Utilities

    Features The Web Utilities give you the power to access the printer through the Internet or your company’s Intranet. You can use the Web Utilities to perform many functions, including the following: Check the status of: Trays Finisher Consumables Print:...

  • Page 110: Web Site Layout

    • Consumables • Errors • Usage • Network • Reports • Revisions • General • Printer • Finisher System • Virtual Printer Password • Accounting • Jobs • Test Print • Serial Number • General System • Events Password • Configuration •...

  • Page 111: Using The Web Utilities

    System Administrator for this information, or print a Configuration Report using the printer Operator Control Panel.) NOTE The example above reflects a DDP 70 printer and logo. If your printer is a DDP 92, an identical Web page will appear showing a DDP 92 printer and logo.
  • Page 112 3. The Printer Status page displays the status of the print engine, paper trays, finisher, and consumables. The following Printer Status page illustrates a 70 ppm printer with the Standard Finisher and a High Capacity Feeder installed. Note that only options that are installed on your system will be displayed on this page.
  • Page 113 Update button to refresh the printer status display on demand. From the Printer Status page, click the Web Utility that you want to use. The Web Utilities are located on the Upper Menu (Documentation, Vendor, Links, Drivers, and Site Map) and Left Menu (Manage and Service).
  • Page 114 Web Utilities...

  • Page 115: Appendix A. Safety Information

    Laser Safety This printer is certified as a Class 1 laser product under the U.S. Department of Health and Human Services (DHHS) Radiation Performance Standard according to the Radi- ation Control for Health and Safety Act of 1968. This means that the printer does not emit hazardous laser radiation.
  • Page 116 Safety Information...

  • Page 117: Certifications

    Certifications FCC Notice This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to Part 15 of FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment.

  • Page 118: Ce Mark

    CE Mark The CE mark applied to this product symbolizes Ricoh Printing Systems’s declaration of conformity with the following applicable Directives of the European Union as of the dates indicated: January 1, 1995: Council Directive 72/23/EEC amended by Council directive 93/68/ EEC, approximation of the laws of the member states related to low voltage equipment.

  • Page 119: When Installing And Relocating The Printer

    To prevent the risk of electric shocks and personal injury, fire, and printer damage: Always use the power cord provided with your printer. When an extension power cord is required, always use a properly rated cord.
  • Page 120 Be sure to switch off and unplug the printer before accessing its interior for cleaning or maintenance. When the printer is not used over an extended period of time, switch it off and unplug it. Once a month, unplug the printer and check that: the power cord is plugged firmly into a receptacle.

  • Page 121: Positioning The Printer Safely

    Do not place the printer in a hot, humid, dusty, or poorly ventilated environment. When moving the printer, be sure to unplug the power cord from the outlet. If the printer is moved with the power cord connected, it can cause damage to the cord.

  • Page 122: Operating Precautions

    Operating Precautions Take care not to allow ties, sleeves, shirts and long hair to be caught in the printer while operating. Be careful not to touch the hazardous parts near the caution labels. Be sure to avoid accidentally powering on the printer or pressing switches on the operator’s panel while operating the printer.

  • Page 123: Safety Precautions

    Always keep the area around the printer tidy. Use the printer under the proper lighting (500-1,000 lux.). Keep sufficient space around the printer so the hoppers can be pulled forward. Space required in the vicinity of the printer is as follows: Front side: 1.2 meters Left, right and rear side: 1 meter Do not place anything on the printer.
  • Page 124 Toner und Entwickler bestehen aus pulverförmigen Partikeln. Vermeiden Sie das Einatmen von Toner oder Entwickler, wenn Substanzen aus Versehen verschüttet werden und in der Luft zirkulieren. Werden diese Substanzen auf den Boden verschüttet, entfernen Sie sie sofort rait einem mit Wasser angefeuchteten Tuch. Belassen Sie diese Substanzen nicht auf dem Boden.

  • Page 125: Care Of Printer Supplies

    Care of Printer Supplies Store the paper, toner, and other supplies in a place free from direct sunlight and away from any heating apparatus. Keep them in a dry, cool, clean environment. Store paper that has been removed from its wrapper, but not loaded into the drawer, in a sealed, plastic bag in a cool, dark place.
  • Page 126 A-12 Safety Information...

  • Page 127: Appendix B. Specifications

    Appendix B Specifications What This Appendix Contains This appendix contains specification information pertaining to the following topics. Specifications I/O Configurations Consumables Specifications...

  • Page 128: Base Printer

    Less than 240 seconds after deep sleep mode at room ambient 68 F (20 Up to 70 pages per minute (ppm) A4/Letter (LEF) from Trays 1, 2, or 3. (70 ppm printer)) Up to 92 pages per minute (ppm) A4/Letter (LEF) from Trays 1, 2, or 3.

  • Page 129: I/O Configurations

    (1.3 optical density for solid black areas printed on Xerox 4024 paper). The following items affect toner coverage: the printed image content, the paper used, and the condition and calibration of the printer. Actual toner usage may vary due to these factors.
  • Page 130 Specifications...

  • Page 131: Appendix C. Paper Specifications

    Media Guidelines Several types of media can be used in the printer, provided they meet certain guidelines. This appendix provides criteria for purchasing print media. You will also find guidelines for printing on special print media. General Media Recommendations Use high-quality xerographic paper for printing applications. The paper should be of good quality, free of cuts, nicks, tears, spots, loose particles, dust, wrinkles, voids, and curled or bent edges.
  • Page 132 ) (See Notes 3 and 4) ): 3.5 to 5.0 mils (90 to 127 µ ): 3.2 to 4.0 mils (81 to 102 µ ): 70 to 170 Sheffield units ): 100 to 200 Sheffield units ): MD 1.4 min./CD: 0.5 min.

  • Page 133: Paper Weight

    3. All weights are for 500 sheets. Paper Color Colored paper refers to pastel-colored paper only. Dark colors may affect printer operation. Colored paper should meet the same specifications as white. It is also recommended that colored paper be tested for potential problems before ordering large quantities.

  • Page 134: Paper Composition

    Do not use paper that contains CaCO Paper Cut Paper cut is another significant factor affecting printer performance. The cut sheet is produced by cutting a larger stack of paper. If a dull cutter is used, the paper will have ragged edges, or what is called a “burr.”...

  • Page 135: Paper Smoothness

    Refer to information. Paper Fusing Paper used in the printer must withstand the effects of the fusing process. It should not melt, discolor, vaporize, offset, or delaminate at the following temperature for 1/2 second: 205 C (401 Moisture Moisture affects both paper curl and print quality.

  • Page 136: Paper Curl

    Paper Curl Paper curl is a very significant factor in printer performance. It can affect the printer in the following ways: Paper jam, paper skew and ability to be picked up Paper stacking uniformly in the output stacker Paper wrinkles through the heat roller (fuser).

  • Page 137: Recycled Paper

    It is recommended that a small sample (about 2,000 sheets) of recycled paper be tested in the printer and the reliability in paper feed and print quality is confirmed continuously over several months.

  • Page 138: Special Media

    Special Media The printer can use special media that has been designed and treated for xerographic use. Preprinter paper Prepunched paper Index paper Adhesive labels Perforated paper Tab paper Transparencies It is recommended that a small sample (500 to 1000 sheets) of the special paper be tested before production quantities are purchased.

  • Page 139: Ink Recommendations

    Ink cured by heat (Tinplate Ink) Before using preprinted forms, make sure the ink is completely cured to prevent it from transferring to the printer’s rollers and contaminating the internal printer mechanism. The following inks are not suitable for preprinting:...

  • Page 140: Prepunched Paper

    Prepunched Paper Prepunched paper should be flat and without deformation. Do not use paper with ragged or damaged hole edges. Any paper pieces resulting from the punching operation and paper dust should be removed before using. Use prepunched paper with holes that conform to the following specifications: Maximum of four holes.

  • Page 141: Adhesive Labels

    Purchase minimum quantities of label stock to avoid the need to store it for longer than 6 months from the date of manufacture. Test any label stock you are considering to verify its performance in your printer. Refer to “Paper Fusing” on page C-5 Paper Specifications C-11 for more information.

  • Page 142: Adhesive Label Configuration

    Store the labels in a clean, dry location where the temperature can be maintained at 18° to 24°C (64° to 70°F) and the relative humidity does not exceed 55%. Allow the labels to adjust to the printer room environment before opening the label carton or package.

  • Page 143: Adhesive Label Specifications

    Adhesive Label Specifications Use the following specifications when purchasing label stock. Characteristics Total Basis Weight Notes 2 and 4 Caliper Notes 1, 2, and 4 Face Stock Smoothness (Sheffield) Notes 1, 2, and 3 Coefficient of Static Friction Surface Sizing Internal Sizing NOTES 1.

  • Page 144: Perforated Paper

    A perforation is a series of holes punched through the paper to aid in the separation of one piece from another. Perforated paper can cause jams, misfeeds, and even printer damage. The following guidelines should be used when ordering perforated paper: Perforations should be free from any burrs and paper dust to avoid multiple feed, contamination, or paper jam problems.

  • Page 145: Tab Stock

    Do not print within a 5 mm area around the perforations. Tab Stock The following sizes and weights of tab stock are supported. Tab Cut 3-cut 5-cut 8-cut Transparencies Transparency stock is used primarily to create images that can be used with projection equipment.

  • Page 146: Printing Guidelines

    5 mm (0.2 in) from the left and right sides of the paper. The printable area is 3 mm (0.12 in) from the edge of any punched holes to minimize printer contamination. The printable area is marked with diagonal lines.

  • Page 147: Proper Paper Handling

    Proper Paper Handling Paper is easily affected by storage conditions such as temperature and humidity. If the proper moisture content of the paper is not maintained, the paper may become deformed and cause paper jams. Take the following precautions to avoid paper problems: 1.

  • Page 148: Check Paper Quality

    Check Paper Quality Carefully examine the paper when unwrapping or before loading into the tray. Discard paper with creases, tears, dog-eared corners, curled edges, wavy edges, or tight edges as it may cause paper jams or paper skewing. C-18 Paper Specifications...

  • Page 149: Loading Paper

    Loading Paper 1. Do not pick up or hold too much paper at one time. For example, when loading 1000 sheets of paper, load them 200-250 sheets at a time. 2. Gently place the paper vertically in the tray. Do not slide the paper into the tray. Check to see that paper is correctly loaded.
  • Page 150 C-20 Paper Specifications...

  • Page 151: Appendix D. Booklet Finisher Adjustments (Ddp92 Only)

    Select Finishing Test. d. Select Saddle Stitch. e. Select the Paper Source in which you’ve set the paper. 4. The printer starts printing and a booklet is delivered to the booklet tray. 5. Check the folding position of the booklet. FOLD/STAPLE ACCURACY Between staple line and fold line Between staple line and center line +/- 1.3mm (max)

  • Page 152: Adjust The Folding Position

    Adjust the Folding Position decline. 1. Confirm the Folding Position. a. Select Finisher Menu on the Main Menu screen. b. Select Folder. c. Select desired paper size (Select paper size options.) d. The current adjustment value is displayed. Booklet Finisher Adjustments (DDP92 only) for more...
  • Page 153 2. Adjust the Folding Position. How to calculate: If adjusting the folding position largely by 0.5mm, add 0.5 to the current adjustment value to arrive at the new adjustment value. a. Select current value. b. Input the “new adjustment value” (calculated value) using the 10-key pad and press Enter c.
  • Page 154 e. Select Previous Menu [ The display will return to the Main Menu Screen. 3. Execute Test Print to check the folding position. See page D-1. FOLD/STAPLE ACCURACY Between staple line and fold line Between staple line and center line Between fold line and center line If the folding position is not correct repeat the adjustment procedure.

  • Page 155: Adjust The Stapling Position

    Adjust the Stapling Position 1. Confirm the curren staple positon. a. Select Finisher Menu on the Main Menu screen. b. Select Stapler. c. Select desired paper size (Select more paper size options.) d. The current adjustment value is displayed. Booklet Finisher Adjustments (DDP92 only)
  • Page 156 2. Adjust the staple position. How to calculate: If adjusting the stapling position largely by 0.5mm, add 0.5 to the current adjustment value to arrive at the new adjustment value. a. Select current value. b. Input the “new adjustment value” (calculated value) using the 10-key pad and press Enter c.
  • Page 157 e. Select Previous Menu [ The display will return to the Main Menu Screen. 3. Execute Test Print to check the folding position. See page D-1. FOLD/STAPLE ACCURACY Between staple line and fold line Between staple line and center line +/- 1.3mm (max) Between fold line and center line If the stapling position is not correct repeat the adjustment procedure.
  • Page 158 Booklet Finisher Adjustments (DDP92 only)

  • Page 159: Glossary

    Bi-directional. Bi-directional parallel signals allow printer status messages to appear on the computer screen. Bit. A binary digit (0 or 1), which is the smallest unit of information used by a printer or computer. Bits per second (bps). Not same as baud.
  • Page 160 C symbol and is a control code the printer uses to identify a string of characters as a printer command. As the printer monitors incoming data from a computer, it looks for the character. When it appears, the printer reads it and its associated characters as a command to be performed, and not as data to be printed.
  • Page 161 IEEE. Institute of Electrical and Electronic Engineers. Image Area. Refers to the printable area of a page. Initialize. To establish the initial default status of the printer by turning on the printer. I/O Connector. Input/output connector that attaches the computer to the printer is connected here (e.g., parallel, serial, LocalTalk, Ethernet).
  • Page 162 Port. Designates a pathway for the flow of data in or out of a device. PostScript. A registered trademark of Adobe Systems, Inc. PPD. PostScript Printer Description file. Printable area. Area of the physical page in which the printer is able to place a dot. PROM. Programmable Read-Only Memory. PWB. Printed Wiring Board.
  • Page 163 SIMM. Single In-line Memory Module. SNMP. Simple Network Management Protocol. Printer Monitor uses SNMP to retrieve printer status and to intercept traps generated by the printer whenever its status changes. The information is displayed through a graphical interface Startup. The act or process of setting into operation or motion, as in starting up your system with a startup disk.
  • Page 164 VMS. Digital Equipment Corporation (DEC) operating system. VPT. Virtual Printer Technology. The virtual printer feature of a printer that allows it to appear as multiple printers to other network workstations.

This manual is also suitable for:

Ddp70Ddp 92

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