Page 1 User's Guide DSm520pf/AC122/AC205 For safe and correct use of this machine, please be sure to read the Safety Information in this manual before you use it.
Page 2 About the User’s Guide This Laser MFP User’s Guide provides information you need for setting up your machine and installing the supplied software. It also provides all of the detailed instructions for using your machine as a printer, a scanner, a copier, and a facsimile, and information for maintaining and troubleshooting the machine.
Page 3: Safety Information
Safety Information When using this machine, the following safety precautions should always be followed. Safety During Operation In this manual, the following important symbols are used: WARNING: Indicates a potentially hazardous situation which, if instructions are not followed, could result in death or serious injury. CAUTION: Indicates a potentially hazardous situation which, if instructions are not followed, may result in minor or moderate injury or damage to property.
Page 4: Power Supply
CAUTION: • Protect the machine from dampness or wet weather, such as rain and snow. • Unplug the power cord from the wall outlet before you move the machine. While moving the machine, you should take care that the power cord will not be damaged under the machine.
Page 5: For North America
For North America CDRH Regulations This equipment complies with requirements of 21 CFR subchapter J for class 1 laser products. This equipment contains a 5 milliwatt, 770-795 nanometer wavelength, AlGaAs laser diode. This equipment does not emit hazardous radiation, since the beam is totally enclosed during all customer modes of operation and maintenance.
Page 6 Business users should contact their supplier and check the terms and conditions of the purchase contract. This product should not be mixed with other commercial wastes for disposal. http://www.ricoh.co.jp/fax/ce_doc http://www.dankainternational.com/fax...
Page 7: Warning And Caution Labels
Positions of Labels and Hallmarks for WARNING and This machine has labels for safety, please follow the instructions and handle the machine as indicated. *This label is stuck to hot surfaces. Be careful not to touch these areas. In accordance with IEC 60417, this machine uses the following symbols for the main power switch: means POWER ON.
Page 8 NOTICE Note to users in the United States of America Notice: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
Page 9 7.If trouble is experienced with this equipment, for repair or warranty information, please contact RICOH CORP. CUSTOMER SUPPORT DEPT. at 1-800-FASTFIX. If the equipment is causing harm to the telephone network, the telephone company may request that you disconnect the equipment until the problem is resolved.
Page 10 Note: This Class B digital apparatus complies with Canadian ICES-003. Differences Between British and American English British English (Re)dialling Colour Emphasise Recognise Organise Authorise Cancelling Customise Grey American English (Re)dialing Color Emphasize Recognize Organize Authorize Canceling Customize Gray...
Page 12: Table Of Contents
ONTENTS NTRODUCTION Chapter 1: Special Features ... 1.2 Understanding Component Locations ... 1.4 Front View ... 1.4 Rear View ... 1.5 Control Panel Functions ... 1.6 ETTING Chapter 2: Unpacking ... 2.2 Selecting a Location ... 2.4 Installing the Toner Cartridge ... 2.5 Loading Paper ...
Page 13 APER Chapter 3: Selecting Print Materials ... 3.2 Loading Paper ... 3.4 Selecting an Output Location ... 3.10 RINTING Chapter 4: Printing a Document in Windows ... 4.2 Printer Settings ... 4.4 Printing Multiple Pages on One Sheet of Paper ... 4.13 Printing Posters ...
Page 14 Reduced/Enlarged Copy ... 5.8 Number of Copies ... 5.9 Using Special Copy Features ... 5.9 Clone Copying ... 5.10 Collation Copying ... 5.10 Auto Fit Copying ... 5.11 2 Sides on 1 Page Copying ... 5.11 2 Up or 4 Up Copying ... 5.12 Poster Copying ...
Page 15 Receiving Manually Using an Extension Telephone ... 7.16 Receiving Faxes Using the DRPD Mode ... 7.17 Receiving Faxes in the Memory ... 7.18 One-touch Dialing ... 7.19 Speed Dialing ... 7.21 Group Dialing ... 7.23 Searching for a Number in Memory ... 7.26 Printing a Phone Book List ...
Page 16 ROUBLESHOOTING Chapter 9: Clearing Document Jams ... 9.2 Input Misfeed ... 9.2 Exit Misfeed ... 9.3 Roller Misfeed ... 9.4 Clearing Paper Jams ... 9.5 In Tray 1 ... 9.5 In Optional Tray 2 ... 9.6 In the Fuser Area or Around the Toner Cartridge ... 9.7 In the Paper Exit Area ...
Page 17 Appendix B: Installing Memory DIMM ... B.2 Installing an Optional Tray ... B.5 Appendix C: General Specifications ... C.2 Scanner and Copier Specifications ... C.3 Printer Specifications ... C.4 Facsimile Specifications ... C.5 Paper Specifications ... C.6 NSTALLING ACHINE Removing a Memory DIMM ... B.4 Setting Tray 2 in the Printer Properties ...
Page 18: Chapter 1: Ntroduction
NTRODUCTION Thank you for purchasing this multifunctional product. Your machine provides printing, copying, scanning, and faxing functions! This chapter includes: • Special Features • Understanding Component Locations...
Page 19 Special Features Your new machine is equipped with special features that improve the print quality. You can: Print with excellent quality and speed • You can print up to 1200 dpi [Best]. See page 4.8. • Your machine prints A4-sized paper at up to 20 ppm and letter-sized paper at up to 22 ppm (pages per minute).
Page 20 Expand the machine capacity • This machine has 32 MB of memory which can be expanded to 160 MB. • You can install an optional 250-sheet tray in your machine. This tray reduces how often you have to add paper to the machine.
Page 21: Front View
Understanding Component Locations These are the main components of your machine: Front View Automatic Document Feeder USB Flash Drive Port Paper Output Extension Paper Tray (Tray 1) Multipurpose Tray NTRODUCTION Document Guides Document Input Tray Document Output Tray Optional Paper Tray (Tray 2) Document Cover...
Page 22: Rear View
Rear View Rear Door Rear Output Slot (Face Up) Power Switch AC Power Cord Connector Line Jack Tray 2 Cable EXT Jack Connector Control Board Cover Network Port Parallel Connector Connector NTRODUCTION...
Page 23: Control Panel Functions
Control Panel Functions NTRODUCTION Copy No. of Copies Darkness Lighten Normal Darken Special Copy Original Type Enter Text Text/Photo Photo Reduce/Enlarge Menu Upper Level Scanner Scan-to Shift Allows you to store frequently-dialed fax numbers and dial them with the touch of a few buttons.
Page 24 Enter Confirms the selection on the display. Enters Menu mode and scrolls through the Menu menus available. Upper Level Sends you back to the upper menu level. Stops an operation at any time. In Standby mode, clears/cancels the copy Clear/Stop options, such as the darkness, the document type setting, the copy size, and the number of copies.
Page 25 NTRODUCTION...
Page 26: Chapter 2: Getting Started
ETTING This chapter gives you step-by-step instructions for setting up your machine. This chapter includes: • Setting Up Your Machine Unpacking Installing the Toner Cartridge Loading Paper Making Connections Turning the Machine On • Setting Up the Machine System Changing the Display Language Setting the Machine ID Setting the Date and Time Setting the Paper Size and Type...
Page 27: Unpacking
Setting Up Your Machine Unpacking Remove the machine and all accessories from the packing carton. Make sure that the machine has been packed with the following items: Starter Toner Cartridge Quick Install Guide CD-ROM *The appearance of the power cord and the telephone line cord may differ depending on your country’s specifications.
Page 28 Remove the packing tape from the front, back, and sides of the machine. Tape Gently pull the scan lock label until it comes away from the machine. This will pull the scanner locking switch into the FORWARD (Unlocked) position automatically. Scan Lock Label : When you are moving the machine or do not intend to use it for a...
Page 29: Selecting A Location
Selecting a Location Select a level, stable place with adequate space for air circulation. Allow extra space for opening doors and trays. The area should be well-ventilated and away from direct sunlight or sources of heat, cold, and humidity. Do not set the machine close to the edge of your desk or table.
Page 30: Installing The Toner Cartridge
Installing the Toner Cartridge Open the front door. Remove the starter toner cartridge from its bag. Gently roll the cartridge 5 or 6 times to distribute the toner. Thoroughly rolling the cartridge will assure maximum copies per cartridge. OTES • If toner gets on your clothing, wipe it off with a dry cloth and wash clothing in cold water.
Page 31 Hold the toner cartridge by the handle. Slowly insert the cartridge into the opening in the machine. Tabs on the sides of the cartridge and corresponding grooves within the machine will guide the cartridge into the correct position until it locks into place completely. Close the front door.
Page 32: Loading Paper
Loading Paper The paper tray can hold a maximum of 250 sheets of 20 lb plain paper. To load a stack of Letter-sized paper: Pull open the paper tray and remove it from the machine. Fan the edges of the paper stack to separate the pages. Then tap the stack on a flat surface to even it up.
Page 33 Pay attention to the paper limit mark on both inside walls of the tray. Paper overloading may cause paper jams. Insert and slide the paper tray back into the machine. the paper type and size you loaded. See page 2.21 for copying and faxing, or page 4.6 for PC-printing.
Page 34: Changing The Size Of The Paper In The Paper Tray
Changing the Size of the Paper in the Paper Tray To load longer sizes of paper, such as Legal-sized paper, you need to adjust the paper guides to extend the paper tray. After pressing and unlatching the guide lock, slide the paper length guide out completely to extend the paper tray to its full length.
Page 35 Squeeze the width guide, as shown and slide it to the stack of paper until it lightly touches the side of the stack. OTES • Do not push the paper width guide far enough to cause the materials to warp. •...
Page 36: Making Connections
Making Connections Plug one end of the telephone line cord into the LINE jack on the machine and the other end into the wall jack. To the wall jack If you want to use your machine to receive both faxes and voice calls, you will need to connect a telephone and/or answering machine to your machine.
Page 37 : In the United Kingdom, if a three-wire type (SHUNT-wire, older equipment) telephone or answering machine is connected to the EXT jack on the machine, the external equipment will fail to ring when receiving an incoming call as the machine is designed to operate with the latest technology.
Page 38 Connect a USB cable to the USB connector on your machine. To the USB port on your computer If you want to use a parallel printer cable, purchase only an IEEE-1284 compliant parallel cable and connect it to the parallel connector on your machine. Push the metal clips down to fit inside the notches on the cable plug.
Page 39 If you want to use a network cable, plug one end of the Ethernet cable (UTP cable with RJ.45 connector) into the Ethernet network port on the machine and the other end of the cable into a network LAN connection. control panel;...
Page 40: Turning The Machine On
Turning the Machine On Plug one end of the supplied three-pronged electrical cord into the AC socket on the machine and the other end into a properly grounded AC outlet. Press the power switch to turn the machine on. “Warming Up Please Wait”...
Page 41: Changing The Display Language
Setting Up the Machine System Changing the Display Language To change the language that displays on the control panel, follow these steps: Press Menu until “Machine Setup” appears on the top line of the display. Press the scroll button ( or ) until “Language” appears on the bottom line of the display.
Page 42: Setting The Machine Id
Setting the Machine ID In some countries, you are required by law to indicate your fax number on any fax you send. The Machine ID, containing your telephone number and name (or company name), will be printed at the top of each page sent from your machine. Press Menu until “Machine Setup”...
Page 43: Entering Characters Using The Number Keypad
Entering Characters Using the Number Keypad As you perform various tasks, you need to enter names and numbers. For example, when you set up your machine, you enter your name (or your company’s name) and telephone number. When you store one-, two-, or three-digit speed dial or group dial numbers, you may also enter the corresponding names.
Page 44: Keypad Letters And Numbers
Keypad Letters and Numbers Assigned numbers, letters, or characters Space ‘ Changing Numbers or Names If you make a mistake while entering a number or name, press button to delete the last digit or character. Then enter the correct number or character. Inserting a Pause With some telephone systems, you must dial an access code (9, for example) and listen for a second dial tone.
Page 45: Setting The Date And Time
Setting the Date and Time The current date and time are shown on the display when your machine is on and ready to work. For this machine, all of your faxes will have the date and time printed on them. correct time and date once the power has been restored.
Page 46: Changing The Clock Mode
Changing the Clock Mode You can set your machine to display the current time using either a 12-hour or 24-hour format. Press Menu until “Machine Setup” appears on the top line of the display. Press the scroll button ( or ) until you see “Clock Mode” on the bottom line and press Enter.
Page 47: Setting Sounds
Press the to access the menu item. Use the scroll button ( or ) to find the paper type you are using and press Enter to save it. To return to Standby mode, press Clear/Stop. Setting Sounds You can control the following sounds: •...
Page 48: Speaker Volume
Press Enter to save the selection. The next sound option appears. If necessary, repeat steps 2 through 4. To return to Standby mode, press Clear/Stop. Speaker Volume Press On Hook Dial. A dial tone sounds from the speaker. Press the scroll button ( or ) until you hear the volume you want.
Page 49: Using The Save Modes
Using the Save Modes Power Save Mode Power Save mode allows your machine to reduce power consumption when it is not in actual use. You can turn this mode on and select a length of time for which the machine waits after a job is printed before it switches to a reduced power state.
Page 50 Press the scroll button ( or ) until the time setting you want appears on the bottom line. The available time options are 0.5, 1, 4, 8, and 12 (hours). Press Enter to save the selection. To return to Standby mode, press Clear/Stop. 2.25 ETTING TARTED...
Page 51: About The Software
Installing Software About the Software You must install the printer software using the supplied CD-ROM after you have set up your machine and connected it to your computer. The CD-ROM provides you with the following software: Programs for Windows To use your machine as a printer and scanner in Windows, you must install the MFP driver.
Page 52: Printer Driver Features
Printer Driver Features Your printer drivers support the following standard features: • Paper source selection • Paper size, orientation and media type • number of copies • Toner Save • Print quality option • Multiple pages per sheet (N-up) • Fit to page printing •...
Page 53: Installing The Software In Windows
Installing the Software in Windows System Requirements Before you begin, ensure that your system meets the minimum requirements. Item Operating system Free disk space Internet Explorer OTES • For Windows NT 4.0/2000/XP, the system administrator should install the software. • Printer driver does not support Windows 95. 2.28 ETTING TARTED...
Page 54: Installing Software For Local Printing
Installing Software for Local Printing A local printer is a printer directly attached to your computer using the printer cable, such as a USB or parallel cable. If your printer is attached to a network, skip this step and see “Installing Software for Network Printing”...
Page 55 • Install SmarThru: Installs the SmarThru program. If • View User’s Guide: Allows you to view the User’s Guide then open the Administrator Guide.pdf file stored on CD-ROM. Select Typical installation for a local printer. Click Next. OTES the following window will appear. •...
Page 56 After the installation is finished, a window asking you to print a test page appears. If you choose to print a test page, select the checkbox and click Next. Otherwise, just click Next and skip to step 7. If the test page prints out correctly, click Yes. If not, click No to reprint it.
Page 57 If the installation window does not appear, click Start and then Run. Type X:\setup.exe, replacing “X” with the letter which represents your drive and click OK. Click Next. • If necessary, select a language from the drop-down list. • Install SmarThru: Installs the SmarThru program. If •...
Page 58 Select your local printer and click Next. : If your printer is not already connected to the computer, OTES the following window will appear. • After connecting the printer, click • If you don’t want to connect the printer at this time, click No on the following screen.
Page 59: Installing Software For Network Printing
Select the components to be installed and click Next. After the installation is finished, a window asking you to print a test page appears. If you choose to print a test page, select the checkbox and click Next. Otherwise, just click Next and skip to step 9. If the test page prints out correctly, click Yes.
Page 60 Typical Installation for Network Printing This is recommended for most users. All components (Printer Driver, Scanner Driver, Network Scan, Set IP, Multi Direct Print Type S IPP port) necessary for printer operations will be installed. Make sure that the printer is connected to your network and powered on.
Page 61 Select Typical installation for a network printer. Click Next. The list of printers available on the network appears. Select the printer you want to install from the list and then click Next. • If you do not see your printer on the list, click Update to •...
Page 62 Click Finish. : After setup is complete, if your printer driver doesn’t work properly, reinstall the printer driver. page 2.43. Custom Installation for Network Printing You can choose individual components to install and set a specific IP address. Make sure that the printer is connected to your network and powered on.
Page 63 Click Next. • If necessary, select a language from the drop-down list. • Install SmarThru: Installs the SmarThru program. If • View User’s Guide: Allows you to view the User’s Guide then open the Administrator Guide.pdf file stored on CD-ROM. Select Custom installation.
Page 64 • To find a shared network printer (UNC Path), select Shared Printer [UNC] and enter the shared name manually or find a shared printer by clicking the Browse button. : If you want to set a specific IP address on a specific OTES Set IP Address button.
Page 65 After selecting the components, the following window appears. You can also change the printer name, set the printer to be shared on the network, set the printer as the default printer, and change the port name of each printer. Click Next. To install this software on a server, select the Setting up this printer on a server checkbox.
Page 66: Installing The Smarthru 4
Installing the SmarThru 4 Insert the supplied CD-ROM into your CD-ROM drive. The CD-ROM should automatically run, and an installation window appears. If the installation window does not appear, click Start and then Run. Type X:\setup.exe, replacing “X” with the letter which represents your drive and click OK.
Page 67 If you select the Custom installation, you may choose the components you want to install. Click Next. • Basic SmarThru components: to use the basic • Scan component: to scan the original document and • Image component: to edit an images you have saved •...
Page 68: Repairing Software
Repairing Software Repair is required if your installation fails or the software does not work properly. This Repair procedure does not physically repair SmarThru software. Printer driver, Scanner driver, Printer Settings Utility and Set IP programs could be repaired. Start Windows. Start From the menu select...
Page 69: Removing Software
Removing Software Uninstall is required if you are upgrading the software or if your installation fails. You can uninstall the item you want using the Windows uninstallShield. Uninstalling the MFP Driver Start Windows. From the Start menu select Programs or All Programs Type 103 Select Remove and then click Next.
Page 70: Uninstalling The Network Scan Driver
Select SmarThru 4, and then select Uninstall SmarThru When your computer asks you to confirm, click OK. Click Finish. You may be prompted to restart your computer. In this case you must shut the computer down and then restart it before the changes will be saved.
Page 71: Using The Set Ip
Using the Set IP The Set IP can detect printers in the same network and display the network information. In addition, this application can configure the network information of the printer that has own network interface card. Installing Set IP Place the CD-ROM in the CD-ROM drive.
Page 72: To Use Set Ip
Check Set IP and then click Next. When the installation is completed, click Finish. To Use Set IP From the Start menu, select Type 103 in Programs, and click Set IP. Click to find printer on the local network, or click and type the printer’s MAC address.
Page 73: Using The Printer Settings Utility
Using the Printer Settings Utility Using Printer Settings Utility, you can create and edit Phone Book entries from your computer and set up print and scan system data options. You can also configure the destination launches when you use the Scan-to button on the control panel, and update the firmware of the machine.
Page 74: The Scan Settings Tab
The Scan Settings Tab Click the Scan Settings tab to configure the scan destination list that appears on the control panel display when you press Scan-to on the control panel. Using the destination list, you can select a software program that an image can be scanned to. You can also configure the scan settings, such as the output type and resolution.
Page 75: The Printer Tab
When you click Group dial, the following window opens. Enter a name for the group. Shows the numbers included in the group. To remove a number, select it and click Remove. Click to save the group dial number after adding or removing numbers for the group.
Page 76: The Firmware Update Tab
The Firmware Update Tab Click the Firmware Update tab to update the firmware of your machine. This feature should be used by an authorized technician. Please consult with the purchase point. 2.51 ETTING TARTED...
Page 77 2.52 ETTING TARTED...
Page 78: Paper Handling
APER ANDLING This chapter introduces you to the basics of selecting print materials and loading them into your machine. This chapter includes: • Selecting Print Materials • Loading Paper • Selecting an Output Location...
Page 79: Selecting Print Materials
Selecting Print Materials You can print on a variety of print materials, such as plain paper, envelopes, labels, transparencies, and etc.. Always use print materials that meet the guidelines for use with this machine. See “Paper Specifications” on page C.6. To get the best possible print quality, use only high-quality copier-grade paper.
Page 80: Guidelines For Paper And Special Materials
Guidelines for Paper and Special Materials When selecting or loading paper, envelopes, or other special material, keep these guidelines in mind: • Always use paper and other materials that conform with the specifications listed under “Paper Specifications” on page C.6. •...
Page 81: Loading Paper
- To avoid smudging caused by fingerprints, handle them carefully. - To avoid fading, do not expose printed transparencies to prolonged sunlight. • For labels: - Verify that their adhesive material can tolerate a fusing temperature of 200 - Make sure that there is no exposed adhesive material between them.
Page 82 The paper level indicator on the front of the paper tray shows the amount of paper currently left in the tray. When the tray is empty, the indicator of the bar is completely lowered. Paper full Paper empty To load paper, pull open the paper tray and load paper with the side to be printed on face down.
Page 83: In The Multipurpose Tray
In the Multipurpose Tray The Multipurpose tray can hold several sizes and types of print material, such as transparencies, postcards, note cards, and envelopes. It is useful for single page printing on letterhead or colored paper. You can load approximately 50 sheets of plain paper, 5 envelopes, 5 transparencies, 5 sheets of card stock, or 5 labels at a time.
Page 84 Load the print material with the side to be printed on facing up. For envelopes, load them with the flap side down and with the stamp area on the top left side. OTES • If envelopes jam while printing, try reducing the number of envelopes in the Multipurpose tray.
Page 85: Using The Manual Feed Mode
If you want the machine to stack the printed pages on the rear output slot, open the rear door to use the rear output slot. transparencies. If not, they may tear while exiting the machine. After printing, fold away the paper support extension and close the Multipurpose tray.
Page 86 Squeeze the width guide and adjust it to the width of the print material without bending it. If you want the machine to stack the printed pages on the rear output slot, open the rear door to use the rear output slot.
Page 87: Selecting An Output Location
Selecting an Output Location The machine has two output locations: the rear output slot (face up) and the front output tray (face down). Front output tray To use the front output tray, make sure that the rear door is closed. To use the rear output slot, open the rear door. OTES •...
Page 88: Printing To The Rear Output Slot (Face Up)
Printing to the Rear Output Slot (Face up) Using the rear output slot, paper comes out of the machine face up. Printing from the Multipurpose tray to the rear output slot provides a straight paper path. Using the rear output slot might improve the output quality with the following: •...
Page 89 If you do not want to stack the printed pages on the rear output slot, close the rear door. The pages stack on the front output tray. 3.12 APER ANDLING...
Page 90: Chapter 4: Printing Tasks
RINTING ASKS This chapter explains how to print your documents in Windows and how to use the print settings. This chapter includes: • Printing a Document in Windows • Printer Settings • Printing Multiple Pages on One Sheet of Paper •...
Page 91: Printing A Document In Windows
Printing a Document in Windows The following procedure describes the general steps required for printing from various Windows applications. The exact steps for printing a document may vary depending on the application program you are using. Refer to the User’s Guide of your software application for the exact printing procedure.
Page 92: Canceling A Print Job
Canceling a Print Job There are two ways to cancel a print job: To stop a print job from the control panel: Press the button. Clear/Stop Your machine finishes printing the page that is moving through the machine and deletes the rest of the print job. Pressing the button cancels only the current job.
Page 93: Printer Settings
Printer Settings You can use the printer properties window, which allows you to access all of the printer options you need when using your machine. When the printer properties are displayed, you can review and change whatever settings are needed for your print job.
Page 94: Layout Tab
Layout tab The Layout tab provides options to adjust how the document appears on the printed page. The Layout Options includes Multiple Pages per Side and Poster. See page 4.2 for more information on accessing printer properties. Property Orientation allows you to select the direction in which information is printed on a page.
Page 95: Paper Tab
Paper Tab Use the following options for paper handling. See page 4.2 for more information about accessing printer properties. Click the Paper tab to access many paper properties. Property Copies Size RINTING ASKS Description Copies allows you to choose the number of copies to be printed.
Page 96 Property Make sure that Source is set to the appropriate paper tray. Use the Manual Feed source when printing to special material. You need to load one sheet at a time into the Multipurpose tray. See page 3.8. If you install an optional Tray 2 and set the Source Tray 2 in printer properties (see page B.7), you can select Tray2.
Page 97: Graphics Tab
Graphics Tab Use the following options to adjust the print quality for your specific printing needs. See page 4.2 for more information about accessing printer properties. Click the Graphics tab to display the properties shown below. Property Resolution Image Mode RINTING ASKS Description...
Page 98 Property Selecting this option extends the life of your toner cartridge and reduces your cost per page without a significant reduction in the print quality. • Printer Setting: When you select this option, the Toner Save feature is Toner Save determined by the setting you’ve made on Mode the control panel of the machine affecting...
Page 99: Extras Tab
Property TrueType Options (continued) Extras Tab See page 4.2 for more information about accessing printer properties. Click the Extras tab to access the following features: Watermark 4.10 RINTING ASKS • Print as Graphics: When this option is selected, the driver downloads any fonts as graphics.
Page 100: About Tab
Option Overlays are often used to take the place of preprinted forms and letterhead paper. See Overlay “Using Overlays” on page 4.21. Print Order: You can set the sequence for the pages to print. Select the print order from the drop-down list. •...
Page 101: Using A Favorite Setting
Using a Favorite Setting The Favorites option, available on each tab, except for the About tab, allows you to save the current properties settings for future use. To save a Favorites item: Change the settings on each tab, as needed. Enter a name for the item in the Favorites input box.
Page 102: Printing Multiple Pages On One Sheet Of Paper
Printing Multiple Pages on One Sheet of Paper You can select the number of pages to print on a single sheet of paper. To print more than one page per sheet, the pages are reduced in size and arranged in the order you specify. You can print up to 16 pages on one sheet.
Page 103: Printing Posters
Check Print Page Border to print a border around each page on the sheet. when the number of pages per side is 2, 4, 6, 9, or 16. Click the Paper tab and select the paper source, size, and type. Click OK and print the document.
Page 104 You can select the page layout from 2x2, 3x3, 4x4, or Custom. If you select 2x2, the image is automatically stretched to cover 4 physical pages. 2 x 2 If you select Custom, you can manually set the scale rate of the image in the Scale Factor input box.
Page 105: Fitting Your Document To A Selected Paper Size
Fitting Your Document to a Selected Paper Size You can scale your print job to any paper size regardless of the original document size. This can be useful when you want to check the fine details on a small document. To change the print settings from your software application, access printer properties.
Page 106: Printing A Reduced Or Enlarged Document
Printing a Reduced or Enlarged Document You can change the size of a page’s content to appear larger or smaller on the printed page. To change the print settings from your software application, access printer properties. See page 4.2. From the Paper tab, select Reduce/Enlarge on the Type drop-down list.
Page 107: Using Watermarks
Using Watermarks The Watermark option allows you to print text over an existing document. For example, you may want to have large gray letters reading “DRAFT” or “CONFIDENTIAL” printed diagonally across the first page or all of the pages of a document. There are several predefined watermarks that come with your machine, and they can be modified or you can add new ones to the list.
Page 108: Creating A Watermark
Creating a Watermark To change the print settings from your software application, access printer properties. See page 4.2. Click the Extras tab and click Edit in the Watermark section. The Edit Watermark window appears. Enter the text message you want to print in the Watermark Message box.
Page 109: Editing A Watermark
Editing a Watermark To change the print settings from your software application, access printer properties. See page 4.2. Click the Extras tab and click Edit in the Watermark section. The Edit Watermark window appears. Select the watermark you want to edit on the Current Watermarks list.
Page 110: Using Overlays
Using Overlays What is an Overlay? An overlay is text and/or images stored on the computer hard disk drive (HDD) as a special file format that can be printed on any document. Overlays are often used to take the place of Dear ABC preprinted forms and letterhead paper.
Page 111: Using A Page Overlay
In the Edit Overlay window, click Create Overlay. In the Create Overlay window, type a name of up to eight characters in the File name box. Select the destination path, if necessary. (The default is C:\Formover). Click Save. The name appears on the Overlay List. Click OK or Yes to finish creating.
Page 112 To change the print settings from your software application, access printer properties. See page 4.2. Click the Extras tab. Select the overlay you want to print from the Overlay drop-down list box. If the overlay file you want doesn’t appear on the Overlay List, click Edit and Load Overlay, and select the overlay file.
Page 113: Deleting A Page Overlay
Answering Yes in the window means that the selected overlay prints with your document. Answering No to the window cancels overlay printing. If this box is empty and an overlay has been selected, the overlay will be automatically printed with your document. Click OK or Yes until the printing starts.
Page 114: Chapter 5: Copying
OPYING This chapter gives you step-by-step instructions for copying documents. This chapter includes: • Loading Paper for Copying • Selecting the Paper Tray • Preparing a Document • Making Copies on the Document Glass • Making Copies from the Automatic Document Feeder •...
Page 115: Loading Paper For Copying
Loading Paper for Copying The instructions for loading print materials are the same whether you are printing, faxing, or copying. For further details, see page 2.7 for loading in the paper tray and page 3.6 for loading in the Multipurpose tray. Folio-, Executive-, B5-, A5-, or A6-sized print materials.
Page 116: Preparing A Document
Preparing a Document You can use the document glass or the Automatic Document Feeder (ADF) to load an original document for copying, scanning, and sending a fax. Using the ADF, you can load up to 50 documents (47 ~ 105 g/m can, of course, place only one sheet at a time on the document glass.
Page 117: Making Copies On The Document Glass
Making Copies on the Document Glass Lift and open the document cover. Place the document face down on the document glass and align it with the registration guide at the top left corner of the glass. Document Feeder). If a document is detected in the ADF, the machine gives it priority over the document on the document glass.
Page 118: Making Copies From The Automatic Document Feeder
Customize the copy settings including number of copies, copy size, darkness, and original type, by using the control panel buttons. See “Setting Copy Options” on page 5.7. To clear the settings, use the Clear/Stop button. If necessary, you can use special copy features, such as Poster, Auto Fit, Clone, and 2Sides on 1pg copying.
Page 119 Adjust the document guides to the document size. Customize the copy settings including number of copies, copy size, darkness, and original type, by using the control panel buttons. See “Setting Copy Options” on page 5.7. To clear the settings, use the Clear/Stop button. If necessary, you can use special copy features, such as Collation and 2 or 4 Up-copying.
Page 120: Setting Copy Options
Setting Copy Options The buttons on the control panel let you select all basic copy options: darkness, document type, copy size, and number of copies. Set the following options for the current copy job before pressing Start to make copies. : If you press Clear/Stop while setting the copy options, all of the options you have set for the current copy job will be canceled and returned to their default status.
Page 121: Reduced/Enlarged Copy
Reduced/Enlarged Copy Using the Reduce/Enlarge button, you can reduce or enlarge the size of a copied image from 25% to 400% when you copy original documents from the document glass or from 25% to 100% from the ADF. Note that the zoom rate available is different depending on the document loading method.
Page 122: Number Of Copies
Number of Copies Using the No. of Copies button, you can select the number of copies from 1 to 99. Press No. of Copies. Press the scroll button ( or ) until the number you want appears on the display. Pressing and holding the button allows you to quickly scroll to the number you want.
Page 123: Clone Copying
Clone Copying This special copy feature can be applied only when you place a document on the document glass. If a document is detected in the ADF, Clone copying feature does not work. Place the document to be copied on the document glass, and close the cover.
Page 124: Auto Fit Copying
Auto Fit Copying This special copy feature can be applied only when you place a document on the document glass. If a document is detected in the ADF, Auto Fit copying does not work. Place the document to be copied on the document glass, and close the cover.
Page 125: Up Or 4 Up Copying
Press Special Copy or the scroll button ( or ) until “2 sides in 1pg” displays on the bottom line. Press Enter to make your selection. If necessary, customize the copy settings, including number of copies, darkness, and original type, by using the control panel buttons.
Page 126: Poster Copying
Poster Copying This special copy feature can be applied only when you place a document on the document glass. If a document is detected in the ADF, the Poster copying feature does not work. Place the document to be copied on the document glass and close the cover.
Page 127: Changing The Default Settings
Changing the Default Settings The copy options, including darkness, original type, copy size and number of copies, can be set to the most frequently used modes. When you copy a document, the default settings are used unless they are changed by using the corresponding buttons on the control panel.
Page 128: Setting The Time Out Option
Setting the Time Out Option You can set the time the machine waits before it restores the default copy settings, if you do not start copying after changing them on the control panel. Press Menu on the control panel until “Copy Setup” appears on the top line of the display.
Page 129 5.16 OPYING...
Page 130: Chapter 6: Scanning
CANNING Scanning with your machine lets you turn pictures and text into digital files on your computer. Then you can fax or e-mail the files, display them on your web site or use them to create projects that you can print using the SmarThru software, TWAIN driver or the WIA driver.
Page 131: Scanning Basics
Scanning Basics This machine offers four ways to scan. These are: • From the control panel on your machine to an application: Use the Scan-to button on the control panel to initiate scanning. Assign the TWAIN-compliant software, such as Adobe Photo Deluxe or Adobe Photoshop, to the machine by selecting it from the list of available applications via the Scan-to button.
Page 132: Scanning From The Control Panel To An Application
Scanning From the Control Panel to an Application Make sure that your machine and computer are turned on and properly connected to each other. Load the document(s) face up into the ADF. Place a single document face down on the document glass. For details about loading a document, see page 7.6.
Page 133: Scanning Using The Smarthru
Scanning Using the SmarThru SmarThru is the accompanying software for your machine. With SmarThru, scanning is the proverbial piece of cake. Follow these steps to start scanning using the SmarThru: Make sure that your machine and computer are turned on and properly connected to each other.
Page 134 Allows you to produce professional quality copies. You can make black and white copies of an image if your machine supports it, and customize the copy settings. • Print Allows you to print images you have saved. You can print images in black and white or color mode if your machine supports it.
Page 135: Using Onscreen Help File
• OCR - Recommended Scan Option for OCR - Resolution: 200 or 300 dpi - Image Type: Grayscale or Black & White • Web • Settings Click the service icon according to your job. SmarThru 4 opens for the selected service. Adjust the scan settings.
Page 136: Scanning Using The Wia Driver
Scanning Using the WIA Driver Your machine also supports the Windows Image Acquisition (WIA) driver for scanning images. WIA is one of the standard components provided by Microsoft with digital cameras and scanners. Unlike the TWAIN driver, the WIA driver allows you to scan and easily manipulate images without using additional software.
Page 137: Scanning To Usb Flash Drive
Follow the on-screen instructions to edit the picture after it is copied to your computer. button on the control panel. Scanning to USB Flash Drive Using a USB flash drive, you can scan and save documents in the USB flash drive by pressing Scan-to on the control panel. For details about scanning, see “Scanning to USB Flash Drive”...
Page 138: Scanning Using The Network Scan
Scanning Using the Network Scan About Network Scan : To use this function, you need to purchase and configure the network settings. For details, "Configuring Network Parameters on the Control Panel" on page A.4 Network Scan allows you to scan a document on your machine as a JPEG, TIFF or PDF and save it to a network-connected computer.
Page 139: Scanning Using Network Scan
Scanning Using Network Scan Using Network Scan you can scan a document from your machine to your computer through the network. If you use SmarThru, you must initiate the scan procedure from the computer. Scanned data will go only to the computer which is directly connected to the machine.
Page 140: Setting Network Scan Timeout
• Color JPEG-200: If you select this option, 200 dpi resolution and JPEG file type will be automatically selected. • Resolution: Select resolutions of 100 dpi, 200 dpi or 300 dpi. : When you edit an image which has been scanned in 100 dpi resolution, the image may differ from the original image, depending on the program you use.
Page 141: Using The Network Scan Driver
Using the Network Scan Driver Adding a Scanner To register your scanner as an authorized network scanner, use the Network Scan Manager window. You can select Start Network Scan Manager Manager. In the Network Scan Manager window, click the Add Device button, or double-click the Add Device icon.
Page 142 Select Browse for a scanner. (recommended), or Connect to this scanner. and enter an IP address for the scanner, and click Next. A list of scanners on your network appears. Select your machine from the list and enter the ID and PIN (Personal Identification Number) you will use.
Page 143: Removing A Scanner
Removing a Scanner To remove the authorized scanner, click the Remove Device button and follow the on-screen instruction to complete removing. Use the Help button to see on-line help about the Network Scan program. Setting the properties In the Network Scan Manager window, double-click the scanner icon, or click the Properties button.
Page 144 General Page Server Page You can change the name of the scanner. You can check the scanner’s information. 6.15 CANNING...
Page 145: Advanced Page
Advanced Page Preferences Page Saving Quick Sets Enter the settings you want to save. Enter a Quick Sets name. Click Save to save the settings. 6.16 CANNING You can save and delete your settings and apply the saved settings. You can set the destination where scanned files are to be stored.
Page 146: Scanning Using The Network Scan Driver
Using Quick Sets Select the setting you want to use from the Quick Sets drop-down list. Click OK or Apply. Deleting Quick Sets Select the setting you want to delete from the Quick Sets drop-down list. Click Delete. Scanning using the Network Scan driver Check the scanner’s status by checking the scanner icon.
Page 147 6.18 CANNING...
Page 148: Chapter 7: Faxing
AXING This chapter gives you information about using your machine as a fax machine. This chapter includes: • Setting Up the Fax System • Sending a Fax • Receiving a Fax • Automatic Dialing • Other Ways to Fax • Additional Features...
Page 149: Changing The Fax Setup Options
Setting Up the Fax System Changing the Fax Setup options Press Menu until “Fax Setup” appears on the top line of the display. The first available menu item, “Receive Mode,” displays on the bottom line. Press the scroll button ( or ) until you see the desired menu item on the bottom line and press Enter.
Page 150: Available Fax Setup Options
Available Fax Setup Options Option You can select the default fax receiving mode. • In Tel mode, you can receive a fax by picking up the handset of the extension phone and then pressing the receive start code (see page 7.4). Alternatively, you can press On Hook Dial (you can hear a fax tone from the remote machine) and then press Start on the control panel of your...
Page 151 Option MSG Confirm Auto Report Auto Reduction Discard Size RCV Start Code AXING Description You can set your machine to print a report showing whether a transmission was successful, how many pages were sent, and more. The available options are On, Off, and On-Err, which prints only when a transmission is not successful.
Page 152 Option You can receive a call using the Distinctive Ring Pattern Detection (DRPD) feature, which enables a user to use a single telephone line to DRPD Mode answer several different telephone numbers. In this menu, you can set the machine to recognize which ring patterns to answer.
Page 153: Loading A Document
Sending a Fax Loading a Document You can use the Automatic Document Feeder (ADF) or the document glass to load an original document for faxing. Using the ADF, you can load up to 50 sheets of 75 g/m at a time. You can, of course, place only one sheet at a time on the document glass.
Page 154 Adjust the document guide on the ADF to match the width of the document. : Dust on the ADF glass may cause black lines on the printout. Keep it always clean. To fax a document from the document glass: Lift and open the document cover. AXING...
Page 155 Place the document face down on the document glass and align it with the registration guide at the top left corner of the glass. (Automatic Document Feeder). If a document is detected in the ADF, the machine gives it priority over the document on the document glass.
Page 156: Selecting The Paper Tray
Selecting the Paper Tray After loading the print material for fax output, you have to select the paper tray you will use for the fax job. Press Menu on the control panel. The first available menu, item “Paper Setting,” appears on the top line of the display.
Page 157 The document types recommended for the resolution settings are described in the table below: Standard Fine Super Fine Photo Fax Color Fax OTES • For memory transmission, Super Fine mode is not available. The resolution setting is automatically changed to Fine. •...
Page 158: Sending A Fax Automatically
Sending a Fax Automatically Load the document(s) face up into the ADF. Place a single document face down on the document glass. For details about loading a document, see page 7.6. Press Facsimile. Adjust the document resolution to suit your fax needs (see page 7.9).
Page 159: Sending A Fax Manually
Sending a Fax Manually Load the document(s) face up into the ADF. Place a single document face down on the document glass. For details about loading a document, see page 7.6. Adjust the document resolution to suit your fax needs (see page 7.9).
Page 160: Confirming Transmission
Confirming Transmission When the last page of your document has been sent successfully, the machine beeps and returns to Standby mode. When something goes wrong while sending your fax, an error message appears on the display. For a list of error messages and their meanings, see page 9.12.
Page 161: About Receiving Modes
Receiving a Fax About Receiving Modes • In Fax mode, the machine answers an incoming fax call and immediately goes into the fax reception mode. • In Tel mode, you can receive a fax by pressing On Hook Dial (you can hear a fax tone from the sending machine) and then pressing Start on the control panel of your machine.
Page 162: Loading Paper For Receiving Faxes
Loading Paper for Receiving Faxes The instructions for loading paper in the paper tray are the same whether you are printing, faxing, or copying, except that faxes can only be printed on Letter-, A4-, or Legal-sized paper. For details about loading paper and setting the paper size in the tray, see page 2.7 and page 2.21.
Page 163: Receiving Automatically In Ans/Fax Mode
Receiving Automatically in Ans/Fax Mode To use this mode, you must attach an answering machine to the EXT jack on the back of your machine. See page 2.11. If the caller leaves a message, the answering machine stores the message as it would normally. If your machine detects a fax tone on the line, it automatically starts to receive the fax.
Page 164: Receiving Faxes Using The Drpd Mode
Receiving Faxes Using the DRPD Mode “Distinctive Ring” is a telephone company service which enables a user to use a single telephone line to answer several different telephone numbers. The particular number someone uses to call you is identified by different ringing patterns, which consist of various combinations of long and short ringing sounds.
Page 165: Receiving Faxes In The Memory
If the DRPD setup fails, “DRPD Ring Error” appears. Press Enter when “DRPD Mode” displays and retry from step 3. To return to Standby mode, press Clear/Stop. When the DRPD feature is set up, the DRPD option is available in the Receive Mode menu. To receive faxes in the DRPD mode, you need to set the menu to DRPD;...
Page 166: One-Touch Dialing
Automatic Dialing One-touch Dialing The 20 one-touch buttons on the control panel lets you store frequently-used fax numbers and dial a number automatically with the touch of a button. Using the Shift button, you can store up to 40 fax numbers on the one-touch buttons.
Page 167: Sending A Fax Using A One-Touch Number
To store more numbers, press a one-touch button and repeat steps 2 through 4. To return to Standby mode, press Clear/Stop. and group dial-registered numbers, see page 2.48. Sending a Fax using a One-touch Number Load the document(s) face up into the ADF. Place a single document face down on the document glass.
Page 168: Speed Dialing
Speed Dialing You can store up to 200 frequently dialed numbers in one, two, or three-digit speed dial locations (0-199). Storing a Number for Speed Dialing Press Phone Book on the control panel. Press Phone Book or the scroll button ( or ) to display “Store&Edit”...
Page 169: Sending A Fax Using A Speed Dial Number
Sending a Fax using a Speed Dial Number Feed the document(s) face up into the ADF. Place a single document face down on the document glass. For details about loading a document, see page 7.6. Adjust the document resolution to suit your fax needs (see page 7.9).
Page 170: Group Dialing
Group Dialing If you frequently send the same document to several destinations, you can create a group of these destinations and set them under a group dial location. This enables you to use a group dial number setting to send the same document to all the destinations in the group.
Page 171: Editing Group Dial Numbers
Press Enter when the name appears correctly or without entering a name. If you want to assign another group, press Enter and repeat from step 5. To return to Standby mode, press Clear/Stop. dial number. Editing Group Dial Numbers You can delete a specific speed dial number from a selected group or add a new number to the selected group.
Page 172: Sending A Fax Using Group Dialing (Multi-Address Transmission)
To change the group name, press Upper Level. Enter a new group name and press Enter. If you want to edit another group, press Enter and repeat from step 5. To return to Standby mode, press Clear/Stop. Sending a Fax Using Group Dialing (Multi-address Transmission) You can use group dialing for Broadcast or Delayed transmissions.
Page 173: Searching For A Number In Memory
Searching for a Number in Memory There are two ways to search for a number in the machine’s memory. You can either scan from A to Z sequentially, or you can search using the first letter of the name associated with the number.
Page 174: Printing A Phone Book List
Printing a Phone Book List You can check your automatic dial setting by printing a Phone Book list. Press Phone Book. Press Phone Book or the scroll button ( or ) until “Print” appears on the bottom line and press Enter. A list showing your one-touch dial, speed dial, and group dial entries prints out.
Page 175: Sending Broadcast Faxes
Other Ways to Fax Sending Broadcast Faxes Using the Broadcasting button on the control panel, you can use the broadcast fax feature, which allows you to send a document to multiple locations. Documents are automatically stored in memory and sent to a remote station. After transmission, the documents are automatically erased from memory.
Page 176: Sending A Delayed Fax
When you finish entering fax numbers, press 2 to select “No” at the Another No. prompt. The document is scanned into memory before transmission. The display shows memory capacity and the number of pages being stored in memory. For a document placed on the document glass, the display asks if you want to load another page.
Page 177 numbers for another broadcast or delay fax job. You must wait until the job is completed. To enter more fax numbers, press 1 to select “Yes” and repeat steps 5 and 6. You can add up to 10 destinations. Note that you cannot use group dial numbers for another fax number.
Page 178: Sending A Priority Fax
Sending a Priority Fax Using the Priority Fax feature, a high priority document can be sent ahead of reserved operations. The document is scanned into memory and transmitted when the current operation is finished. In addition, priority transmission will interrupt a broadcast operation between stations (i.e., when the transmission to station A ends, before transmission to station B begins) or between redial attempts.
Page 179: Adding Documents To A Scheduled Fax
For a document placed on the document glass, the display asks if you want to load another page. Select “1.Yes” to add. Otherwise, select “2.No.” The machine shows the number being dialed and begins sending the document. Adding Documents To a Scheduled You can add documents to a delayed transmission previously reserved in your machine’s memory.
Page 180: Canceling A Scheduled Fax
Canceling a Scheduled Fax Press Menu until “Fax Feature” appears on the top line of the display. Press the scroll button ( or ) to display “Cancel Job” on the bottom line and press Enter. The display shows the last job reserved in memory. Press the scroll button ( or ) until you see the fax job you want to cancel, and press Enter.
Page 181: Using Secure Receiving Mode
Additional Features Using Secure Receiving Mode You may need to prevent your received faxes from being accessed by unauthorized people. You can turn on Secure Receiving mode to restrict printing of received faxes when the machine is unattended. In Secure Receiving mode, all incoming faxes go into memory.
Page 182: Printing Reports
Press the scroll button ( or ) to display “Print” on the bottom line and press Enter. Enter the four-digit passcode and press Enter. The machine prints all of the faxes stored in memory. To turn Secure Receiving mode off: Access the Secure Receive menu by following steps 1 and 2 on page 7.34.
Page 183: System Data List
System Data List This list shows the status of the user-selectable options. You may print this list to confirm your changes after changing any settings. Schedule Information List This list shows the document(s) currently stored for Delayed faxes. The list shows the starting time(s) and type(s) of operation(s).
Page 184: Using Advanced Fax Settings
Printing a Report Press Menu until “Report” appears on the top line of the display. The first available menu item, “Phone Book,” displays on the bottom line. Press the scroll button ( or ) to display the report or list you want to print on the bottom line.
Page 185: Advanced Fax Setting Options
You can exit from Setup mode at any time by pressing Clear/Stop. Advanced Fax Setting Options Option Send Forward RCV Forward Junk Fax Setup Secure Receive 7.38 AXING Description You can set the machine to send a copy of all outgoing faxes to a specified destination, in addition to the fax numbers you entered.
Page 186 Option You can set a prefix dial number of up to five digits. This number dials before any automatic Prefix Dial dial number is started. It is useful for accessing a PABX exchange. This option allows the machine to automatically print the page number, and the date and time of reception at the bottom of each page of a Stamp RCV...
Page 187 7.40 AXING...
Page 188: Chapter 8: Maintenance
AINTENANCE This chapter provides information for maintaining your machine and the toner cartridge. This chapter includes: • Clearing the Memory • Cleaning Your Machine • Maintaining the Toner Cartridge • Setting E-mail Notification...
Page 189: Clearing The Memory
Clearing the Memory You can selectively clear information stored in your machine’s memory. have been completed. Press Menu on the control panel until “Maintenance” appears on the top line of the display. Press the scroll button ( or ) until you see “Clear Settings”...
Page 190: Cleaning Your Machine
Cleaning Your Machine To maintain print quality, follow the cleaning procedures below each time the toner cartridge is replaced or if print quality problems occur. OTES • Cleaning the cabinet of the machine with cleaning materials containing large amounts of alcohol, solvent, or other strong substances can discolor or crack the cabinet.
Page 191 OTES • To prevent damage to the toner cartridge, do not expose it to light for more than a few minutes. Cover it with a piece of paper, if necessary. • Do not touch the green underside of the toner cartridge. Use the handle on the cartridge to avoid touching this area.
Page 192: Cleaning The Scan Unit
Cleaning the Scan Unit Keeping the scan unit clean helps ensure the best possible copies. We suggest that you clean the scan unit at the start of each day and during the day, as needed. Slightly dampen a soft lint-free cloth or paper towel with water.
Page 193: Maintaining The Toner Cartridge
Maintaining the Toner Cartridge Toner cartridge storage To get the most from the toner cartridge, keep the following guidelines in mind: • Do not remove the toner cartridge from its package until ready for use. • Do not refill the toner cartridge. The machine warranty does not cover damage caused by using a refilled cartridge.
Page 194: Redistributing Toner
Redistributing Toner When the toner cartridge is near the end of its life, white streaks or light printing occurs. The LCD displays the warning message, “Toner Low.” You can temporarily reestablish print quality by redistributing the remaining toner in the cartridge. In some case, white streaks or light printing still occurs even after you have redistributed the toner.
Page 195: Replacing The Toner Cartridge
Replacing the Toner Cartridge When the display on the control panel shows the warning message, “Toner Empty” or “[Toner Empty] Replace Toner,” the machine stops printing. The incoming faxes are saved in memory. At this stage, the toner cartridges needs to be replaced.
Page 196 Unpack the new toner cartridge and gently roll it horizontally 5 or 6 times to distribute the toner evenly inside the cartridge. Save the box and the plastic bag for shipping. OTES • If toner gets on your clothing, wipe it off with a dry cloth and wash clothing in cold water.
Page 197: Setting The Notify Toner Option
Close the front door. Setting the Notify Toner Option If you set the Notify Toner menu option to “On,” your machine automatically sends a fax to your service company or the dealer to notify them that your machine requires a new toner cartridge when the toner cartridge needs to be replaced.
Page 198: Cleaning The Drum
Cleaning the Drum If there are streaks or spots on your print, the OPC drum of the toner cartridge may require cleaning. Before starting the cleaning procedure, make sure that paper is loaded in the machine. Press Menu on the control panel until “Maintenance” appears on the top line of the display.
Page 199: Ignoring The Toner Empty Message
Ignoring the Toner Empty Message When the toner cartridge is nearly empty, the machine shows the “Toner Empty” or “[Toner Empty] Replace Toner” message and stops printing. In this case, this machine saves incoming faxes in memory. You can set the machine to ignore the “Toner Empty” message when it displays and to continue printing only for copy and printer mode, even though print quality is not optimal.
Page 200: Setting E-Mail Notification
Setting E-mail Notification This feature allows you to know your machine’s status through your e-mail. To set E-mail Notification, you need to enter some information in the Web Image Monitor Type 103. In the Web Browser address bar, enter your machine’s IP address you assigned.
Page 201 OTES • You can not select a web mail server with no SMTP support as a SMTP server. • Do not change port number unless you have no problem relating to firewall. • SMTP Requires Authentication: check if the SMTP server need to be authenticated.
Page 202 In the Select Notification section In this section, you can select various settings. • Consumable Shortage Warning: select Off not to send the consumable shortage warning mail or After the remaining level is approximately 20% to send e-mail when the remaining items are almost at the end of their life.
Page 203: Setting The Contact Information Tab
Setting the Contact Information tab Select the Support tab to know and enter some information in the Contact Information section. • Name: enter the e-mail sender’s name like your office name. • Phone Number: enter a phone number recorded in the E- mail Notification mail.
Page 204: Chapter 9: Troubleshooting
ROUBLESHOOTING This chapter gives helpful information for what to do if you encounter an error. This chapter includes: • Clearing Document Jams • Clearing Paper Jams • Clearing LCD Error Messages • Solving Other Problems...
Page 205: Clearing Document Jams
Clearing Document Jams When a document jams while passing through the ADF (Automatic Document Feeder), “Document Jam” appears on the display. Input Misfeed Remove any remaining page(s) from the ADF. Open the ADF cover. Rotate the bushing on the right end of the ADF roller toward the ADF ( the document gently to the left and out of the ADF.
Page 206: Exit Misfeed
Align the left end of the ADF roller with the slot and push the right end of the ADF roller into the right slot ( Rotate the bushing on the right end of the roller toward the document input tray ( Close the ADF cover.
Page 207: Roller Misfeed
Close the document cover. Then load the removed page(s), if any, back into the ADF. Roller Misfeed Remove any remaining page(s) from the ADF. Open the document cover. Turn the release knob so that you can easily seize the misfed page, and remove the page from the roller or the feed area by carefully pulling it to the right using both hands.
Page 208: Clearing Paper Jams
Clearing Paper Jams When a paper jam occurs, “Paper Jam” appears on the display. Refer to the table below to locate and clear the paper jam. Message Paper Jam 0 In the paper tray Open/Close Door (Tray 1 or Tray 2) Paper Jam 1 In the paper exit area Open/Close Door...
Page 209: In Optional Tray 2
Remove the jammed paper by gently pulling it straight out. If there is any resistance and the paper does not move when you pull, or if you cannot see the paper in this area, check the fuser area around the toner cartridge. See page 9.7.
Page 210: In The Fuser Area Or Around The Toner Cartridge
Pull the paper straight up and out. Insert Tray 1 into the machine until it snaps into place. Open and close the front door to resume printing. In the Fuser Area or Around the Toner Cartridge : The fuser area is hot. Take care not to burn your ARNING fingers when removing paper from the machine.
Page 211 Remove the jammed paper by gently pulling it straight out. Replace the toner cartridge and close the front door. Printing automatically resumes. ROUBLESHOOTING...
Page 212: In The Paper Exit Area
In the Paper Exit Area Open and close the front door. The jammed paper automatically exits the machine. If the paper does not exit, continue to step 2. Gently pull the paper out of the front output tray. Skip to step 6.
Page 213: In The Multipurpose Tray
Remove the jammed paper by gently pulling it straight out. Close the rear door. Open and close the front door to resume printing. In the Multipurpose Tray “MP Tray Jam” appears on the display when you try to print using the Multipurpose tray and the machine does not detect paper.
Page 214: Tips For Avoiding Paper Jams
Tips for Avoiding Paper Jams By selecting the correct paper types, most paper jams can be avoided. When a paper jam occurs, follow the steps outlined in “Clearing Paper Jams” on page 9.5. • Follow the procedures in “Loading Paper” on page 2.7. Ensure that the adjustable guides are positioned correctly.
Page 215: Clearing Lcd Error Messages
Clearing LCD Error Messages Display Cancel ? Your machine’s memory 1:Yes 2:No has become full while trying to store a document into memory. [Comm. Error] The machine has a communication problem. Delayed The delayed fax jobs Function Full queue is full. Document Jam The loaded document has jammed in the ADF...
Page 216 Display [Incompatible] The remote machine did not have the requested feature, such as a delayed transmission. This message also occurs if the remote machine does not have enough memory space to complete the operation you are attempting. [Jam 1] or [No Paper has jammed in the Cartridge] fuser area.
Page 217 Display [No Answer] The receiving fax machine has not answered after several redial attempts. No. Not The one-touch or speed Assigned dial location you tried to use has no number assigned to it. Invalid Cartridge You have used an unauthorized cartridge. No Cartridge No.
Page 218 Display Scanner Locked The scanner module is locked [Stop Pressed] The Clear/Stop button has been pressed during a copy or fax operation. Toner Empty The toner cartridge has run out. The machine [Toner Empty] stops printing. Replace Toner [Toner Low] The toner is almost empty.
Page 219: Solving Other Problems
Solving Other Problems The following chart lists some conditions that may occur and the recommended solutions. Follow the suggested solutions until the problem is corrected. If the problem persists, please call for service. Paper Feeding Problems Condition Paper is jammed during printing.
Page 220: Printing Problems
Printing Problems Condition Possible cause The machine The machine is not does not print. receiving power. The machine is not selected as the default printer. Check the machine for the following: • The front door is not closed. • Paper is jammed. •...
Page 221 Condition Possible cause A print job is The job may be very extremely slow. complex. If you are using Windows 98/Me, the Spooling Setting may be set incorrectly. Half the page is The page orientation blank. setting may be incorrect. The paper size and the paper size settings do not match.
Page 222: Printing Quality Problems
Condition Possible cause Pages print, but The toner cartridge is are blank. defective or out of toner. The file may have blank pages. Some parts, such as the controller or the board, may be defective. The illustrations The setting in the print incorrectly software application is in Adobe...
Page 223 Condition Toner specs AaBbCc AaBbCc AaBbCc AaBbCc AaBbCc Dropouts AaBbCc AaBbCc AaBbCc AaBbCc AaBbCc Vertical lines AaBbCc AaBbCc AaBbCc AaBbCc AaBbCc AaBbCc AaBbCc AaBbCc AaBbCc AaBbCc Gray background AaBbCc AaBbCc AaBbCc AaBbCc AaBbCc 9.20 ROUBLESHOOTING Suggested solutions • The paper may not meet specifications; for example, the paper is too moist or too rough.
Page 224 Condition Toner smear • Clean the inside of the machine. See “Cleaning the Inside” on page 8.3. • Check the paper type and quality. See “Paper Specifications” on page C.6. • Remove the toner cartridge and install a new one. See “Replacing the Toner Cartridge”...
Page 225 Condition Page skew Curl or wave Wrinkles or creases Back of printouts are dirty Black pages 9.22 ROUBLESHOOTING Suggested solutions • Ensure that the paper is loaded properly. • Check the paper type and quality. See “Paper Specifications” on page C.6. •...
Page 226 Condition Loose toner • Clean the inside of the machine. See “Cleaning the Inside” on page 8.3. • Check the paper type and quality. See “Paper Specifications” on page C.6. • Remove the toner cartridge and install a new one. See “Replacing the Toner Cartridge”...
Page 227: Copying Problems
Copying Problems Condition Copies are too light or too dark. Smears, lines, marks, or spots appears on copies. Copy image is skewed. Blank copies print out. Image rubs off the copy easily. Frequent copy paper jams occur. Toner cartridge produces fewer copies than expected before running out of toner.
Page 228: Scanning Problems
Scanning Problems Condition The scanner does not work. The unit scans very slowly. Suggested solutions • Make sure that you place the document to be scanned face down on the document glass, or face up in the Automatic Document Feeder. •...
Page 229: Fax Problems
Condition Message appears on your computer screen: • “Device can't be set to the H/W mode you want.” • “Port is being used by another program.” • “Port is Disabled. • “Scanner is busy receiving or printing data. When the current job is completed, try again.”...
Page 230 Condition The machine does not • Make sure that the document is loaded in the ADF or send. • “TX” should show up on the display. • Check the fax machine you are sending to, to see if it The incoming fax has •...
Page 231: Solving Network Printing Problems
Solving Network Printing Problems General Problems Condition System does not function with some wrong values entered by mistake while configuring. Not able to access from SNMP Manager. You cannot see any of DHCP server, BOOTP server or RARP server, when you want to set IP address to the machine.
Page 232: Windows Problems
Windows Problems Condition The test page is not printed. Set IP is unable to automatically detect printers. The printer does not print. Network Scan Problems Condition I can’t find a scanned image file. I can’t find the scanned image file after scanning. I forgot my ID and PIN.
Page 233 Condition I can’t use the Network Scan Manager program. 9.30 ROUBLESHOOTING Suggested solutions Check your operating system. Supporting operating systems are Windows 98/Me/ NT4.0/2000/XP.
Page 234: Chapter 10: Using Usb Flash Drive
USB F SING LASH RIVE This chapter explains how to use a USB flash drive with your machine. This chapter includes: • About USB Flash Drives • Installing a USB Flash Drive • Scanning to USB Flash Drive • Managing the USB Flash Drive •...
Page 235: About Usb Flash Drives
About USB Flash Drives USB flash drives are available with various memory capacities to give you enough room to store documents, presentations, downloaded music and videos, high resolution photographs, or whatever other files you want to take with you. Simply insert a USB flash drive into the USB port in the front of your machine and your machine will automatically detect it as a removable disk drive.
Page 236: Scanning To Usb Flash Drive
To install a USB flash drive, insert it into the USB port in the front of your machine. Once you have installed the USB flash drive, you can immediately print files stored on it. Scanning to USB Flash Drive You can scan a document and save the scanned image on the USB flash drive.
Page 237: Scanning With Your Own Settings
Press Enter to start scanning. The scanned image is saved on the USB flash drive. When a document is loaded on the document glass, the display shows “Another Page?” on the top line after the page has been scanned into memory. If you have another page, remove the scanned page and place the next page on the glass.
Page 238 If you selected “BMP” in step 7, you are asked to select a color format, Color, Gray, or Mono, by pressing the scroll button ( or ). If you selected “PDF” in step 7, you are asked to select a color format, Color or Mono, by pressing the scroll button ( or ).
Page 239: Managing The Usb Flash Drive
Managing the USB Flash Drive Changing the Default Settings When you scan a document to the USB flash drive, the default scan options, including scan size and scan format, can be set to the most frequently used modes. These settings are only available when you scan to the USB flash drive.
Page 240: Deleting An Image File
If you selected “BMP” in step 10, you are asked to select a color format, Color, Gray, or Mono, by pressing the scroll button ( or ). If you selected “PDF” in step 10, you are asked to select a color format, Color, or Mono, by pressing the scroll button ( or ).
Page 241: Formatting The Usb Flash Drive
Press the scroll button( or ) until you find the folder or file you want and then press Enter. If you see “D” in the front of a folder name, there are one or more folders in the selected folder. If you selected a file in step 6, the display shows the size of the file for about 2 seconds.
Page 242: Viewing The Usb Memory Status
When the display asks you to confirm your selection, select “Yes” to format the USB flash drive. To cancel your selection, select “No” by pressing the scroll button ( or ). Viewing the USB Memory Status You can check the amount of memory space available for scanning and saving documents.
Page 243: Printing From The Usb Flash Drive
Printing From the USB Flash Drive You can directly print files stored on the USB flash drive. You can print TIFF, BMP, JPEG, and PRN files. Direct Print option supports: • PRN : PCL6 Compatible • BMP : BMP Uncompressed •...
Page 244: Backing Up Data
After printing the file, the display asks if you want to print another job. Select “Yes” to print anther jobs, and repeat from step 2. Otherwise, select “No”. To return to Standby mode, press Clear/Stop. Backing Up Data Your data in the machine’s memory are accidentally erased due to power failure or storage failure.
Page 245 To restore the data: Insert the USB flash drive. For details, see page 10.2. Press Menu until “Machine Setup” appears on the top line of the display. Press the scroll button ( or ) until you see “Import Setting” on the bottom line and press Enter. Select the data type you want to restore, either “Phone Book”...
Page 246 SING ETWORK If you work in a networked environment, the machine can be shared by other users on the network. This chapter includes: • Setting Up a Locally-Shared Machine • Setting Up a Network-Connected Machine ACHINE ON...
Page 247: Appendix A: Using Your Machine On A Network
Setting Up a Locally-Shared Machine In Windows 98/Me Setting Up the Host Computer Start Windows. From the Start menu, select Control Panel from Settings and double-click on the Network icon. Check the File and Print Sharing box, and click OK. Close the window.
Page 248: In Windows Nt 4.0/2000/Xp
From the Details tab, select the printer port and click OK. In Windows NT 4.0/2000/XP Setting Up the Host Computer Start Windows. For Windows NT 4.0/2000, from the Start menu, select Settings and then Printers. For Windows XP, from the Start menu, select Printers and Faxes.
Page 249: Setting Up A Network-Connected Machine
In the Enter a port name field, enter the shared name. Click OK and click Close. For Windows NT 4.0, click OK. For Windows 2000/XP, click Apply and click OK. Setting Up a Network-Connected Machine You have to set up the network protocols on the machine to use it as your network printer.
Page 250: Printing A Network Configuration Page
• DHCP: Dynamic Host Configuration Protocol • BOOTP: Bootstrap Protocol Printing a Network Configuration Page The Network Configuration page shows how the network interface card on your machine is configured. The default settings which are suitable for most applications are enabled. Press Menu until you see “Network Setup”...
Page 251: Static Addressing
Press Enter to save the selection. Press Clear/Stop to return to Standby mode. Configuring TCP/IP Your machine can be set up with a variety of TCP/IP networks information, such as an IP address, a Subnet Mask, and a Gatway. There are several ways in which your machine can be assigned a TCP/IP address, depending on your network.
Page 252 An IP address consists of 4 bytes. Enter a number between 0 and 255 for each byte. Press the scroll button ( or ) to enter a number between 0 and 255 and press Enter or Upper Level to move between bytes.
Page 253: Restoring The Network Configuration
Restoring the Network Configuration You can return the network configuration to its default settings. Press Menu until you see “Network Setup” on the top line of the display. Press the scroll button ( or ) until “Set To Default” displays on the bottom line. Press Enter.
Page 254 NSTALLING PTIONS Your machine has been optimized to meet most of your printing needs. Recognizing that each user may have different requirements, however, there are several options available to enhance your machine’s capabilities. This chapter includes: • Installing Memory DIMM •...
Page 255: Installing Machine Options
Installing Memory DIMM Your machine has dual in-line memory module (DIMM) slot. Use this DIMM slot to install more memory option for the machine. OTES • Your machine has 32 MB of memory which can be expanded to 160 MB. Use only a Manufacture-approved DIMM, part numbers Memory Unit Type SA 32MB or Memory Unit Type SA 128MB.
Page 256 Remove the memory DIMM from its antistatic package. Locate the alignment notches on the bottom edge of each DIMM. Connection points Holding the memory DIMM by the edges, align the notches on the memory DIMM with the grooves at the top of the memory DIMM slot.
Page 257: Removing A Memory Dimm
Replace the control board cover. Reconnect the power cord and printer cable, and turn the machine on. Removing a Memory DIMM Follow steps 1 through 2 on page B.2 to access the control board. Push the latches at both ends of the DIMM slot away from the DIMM.
Page 258: Installing An Optional Tray
Installing an Optional Tray You can increase the paper handling capacity of your machine by installing an optional Tray 2. This tray holds 250 sheets of paper. Turn the machine off and unplug all cables from the machine. Remove the packing material from the tray and remove the tape fixing the interface cable to the tray.
Page 259 Place the machine over the tray, aligning the feet on the machine with the positioners on the tray. Plug the interface cable of the tray into the connector on the back of the machine. Load paper in the tray. The instructions for loading paper in this tray are the same as for loading the standard paper tray.
Page 260: Setting Tray 2 In The Printer Properties
Setting Tray 2 in the Printer Properties If you installed Tray 2 with your machine on, the machine does not recognize it. In this case, you need to set the tray in the printer properties window so that you can use it for PC printing. The procedure for setting the tray may differ depending on the selected printer driver.
Page 261 NSTALLING ACHINE PTIONS...
Page 262: Appendix C: Specifications
PECIFICATIONS This chapter includes: • General Specifications • Scanner and Copier Specifications • Printer Specifications • Facsimile Specifications • Paper Specifications...
Page 263: General Specifications
General Specifications Item Automatic document feeder ADF document size Paper input capacity Paper output capacity Paper type Consumables Power requirements Power consumption Noise Warm-up time Operating conditions Toner cartridge life SET dimension (W x D x H) Weight Package weight Duty cycle (Monthly) PECIFICATIONS Description...
Page 264: Scanner And Copier Specifications
*Sound Pressure Level, ISO7779 **The number of pages may be affected by operating environment, printing interval, media type, and media size. Scanner and Copier Specifications Item Compatibility Scanning method Resolution Effective scanning length Effective scanning width Color bit depth Mono bit depth Scan speed Copy speed Copy resolution...
Page 265: Printer Specifications
Printer Specifications Item Printing method Printing speed First Print Out Time Paper size Printer resolution Emulation Printer drivers Memory Interface *Print speed will be affected by operating system used, computing performance, application software, connecting method, media type, media size, and job complexity. **Compatible with PCL6 Version 2.1 PECIFICATIONS Description...
Page 266: Facsimile Specifications
Facsimile Specifications Item Compatibility Applicable line Data coding Modem speed Transmission speed Maximum document length Paper size (for printing recorded date) Resolution User memory Halftone Auto dialer Description ITU-T Group 3 Public Switched Telephone Network (PSTN) or behind PABX MH/MR/MMR (ECM Mode) and JPEG for color fax transmission 33.6 Kbps Approx.
Page 267: Paper Specifications
Paper Specifications Overview Your machine accepts a variety of print materials, such as cut-sheet paper (including up to 100% recycled fiber content paper), envelopes, labels, transparencies and custom-size paper. Properties, such as weight, composition, grain and moisture content, are important factors affecting the machine’s performance and the output quality.
Page 268: Supported Sizes Of Paper
Supported Sizes of Paper Paper Dimensions 8.5 x 11 in. Letter (216 x 279 mm) 210 x 297 mm (8.3 x 11.7 in.) 7.25 x 10.5 in. Executive (191 x 267 mm) 8.5 x 14 in. Legal (216 x 356 mm) 216 x 330 mm Folio (8.5 x 13 in.)
Page 269: Guidelines For Using Paper
Guidelines for Using Paper For the best result, use conventional 75 g/m of good quality, and free of cuts, nicks, tears, spots, loose particles, dust, wrinkles, voids, and curled or bent edges. If you are unsure of what type of paper you are loading, such as bond or recycled paper, check the label on the package.
Page 270: Paper Specifications
Paper Specifications Category Acid content Caliper Curl in ream Cut edge conditions Fusing compatibility Grain Moisture content Smoothness Paper Output Capacity Output Location Face-down output tray Face-up output slot Paper Storage Environment Paper storage environmental conditions directly affect the feed operation. Ideally, the machine and paper storage environment should be at or near room temperature, and not too dry or humid.
Page 271 Unopened paper in sealed reams can remain stable for several months before use. Opened packages of paper have more potential for environment damage, especially if they are not wrapped with a moisture-proof barrier. The paper storage environment should be properly maintained to ensure optimum performance.
Page 272 Envelopes with Double Side Seams Double side-seams construction has vertical seams at both ends of the envelope rather than diagonal seams. This style may be more likely to wrinkle. Be sure the seam extends all the way to the corner of the envelope as illustrated below. Correct Incorrect Envelopes with Adhesive Strips or Flaps...
Page 273 Labels OTES • To avoid damaging the machine, use only labels recommended for laser printers. • To prevent serious jams, always use the manual feeder to print labels and always use the rear output tray. • Never print on the same sheet of labels more than once and never print on a partial sheet of labels.
Page 274 NDEX Numerics 2/4-up, special copy 5.12 2-side, special copy 5.11 adding documents 7.32 ADF (Automatic Document Feeder), load 5.5, 7.6 auto fit, special copy 5.11 automatic dialing group 7.23 one-touch 7.19 speed 7.21 automatic redialing 7.13 broadcasting faxes 7.28 canceling copy 5.5 fax 7.12 print 4.3...
Page 275 front output tray, use 3.10 graphic properties, set 4.8 group dial dialing 7.25 editing 7.24 setting 7.23 help, use 4.12 image mode 4.8 installing Local printing 2.29 Custom Installation Typical Installation Memory B.2 Network printing 2.34 Custom Installation Typical Installation optional Tray2 B.5 Set IP 2.46 SmarThru 2.41...
Page 276 Windows 4.4 Printer Settings Utility installing 2.29 starting 2.48 tabs 2.49 uninstalling 2.44 printing fitting to a selected paper size 4.16 from Windows 4.2 multiple pages on one sheet 4.13 Phone Book list 7.27 posters 4.14 reduced or enlarged document 4.17 reports 7.35 using overlays 4.21 watermarks 4.18...
Page 277 connecting 3.7 USB flash drive installing 10.2 managing 10.6 printing 10.10 scanning 10.3 volume, adjust ringer 2.22 speaker 2.23 watermarks, use 4.18...
Page 278 B273-8650...

This manual is also suitable for:

Ac122 Dsm520pf Ac205

Ricoh AC20 User Manual

Chapter 1: NTRODUCTION

Chapter 2: GETTING STARTED

Chapter 3 PAPER HANDLING

Chapter 4: PRINTING TASKS

Chapter 5: COPYING

Chapter 6: SCANNING

Chapter 7: FAXING

Chapter 8: MAINTENANCE

Chapter 9: TROUBLESHOOTING

Chapter 10: USING USB FLASH DRIVE

Appendix A: USING YOUR MACHINE on a NETWORK

Appendix B: INSTALLING MACHINE OPTIONS

Appendix C: SPECIFICATIONS

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Summary of Contents for Ricoh AC20