Page 1 HP EliteBook 2740p User Guide Antenna House XSL Formatter (Evaluation) http://www.antennahouse.com/...
Page 2 Corporation. SD Logo is a trademark of its proprietor. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty.
Page 3 Safety warning notice WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not place the computer directly on your lap or obstruct the computer air vents. Use the computer only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow.
Page 4 Safety warning notice Antenna House XSL Formatter (Evaluation) http://www.antennahouse.com/...
Page 5 Using the wireless controls ....................21 Using the wireless button ....................21 Using Wireless Assistant software (select models only) ............ 22 Using HP Connection Manager (select models only) ............22 Using operating system controls ..................23 Using a WLAN ............................ 24 Setting up a WLAN ......................
Page 6 Connecting to a WLAN ...................... 25 Roaming to another network ....................26 Using HP Mobile Broadband (select models only) ................27 Inserting a SIM ........................27 Removing a SIM ........................ 28 Using Bluetooth wireless devices (select models only) ..............30 Bluetooth and Internet Connection Sharing (ICS) .............
Page 7 Opening the Quick Launch Buttons control panel ................47 Using HP QuickLook 3 ........................48 Using the pen ............................. 48 Identifying the pen components ..................48 Holding the pen ........................48 Performing mouse clicks with the pen ................49 Performing other procedures with the pen ................. 49 Pressure sensitivity ......................
Page 8 Handling drives ........................... 78 Improving hard drive performance ..................... 79 Using Disk Defragmenter ....................79 Using Disk Cleanup ......................79 Using HP 3D DriveGuard ........................80 Identifying HP 3D DriveGuard status ................. 80 viii Antenna House XSL Formatter (Evaluation) http://www.antennahouse.com/...
Page 9 Using HP 3D DriveGuard software ..................81 Replacing the hard drive in the hard drive bay ................... 82 8 External devices Using a USB device ........................... 86 Connecting a USB device ....................86 Stopping and removing a USB device ................86 Using USB legacy support ....................
Page 10 Using Computer Setup System IDs ................. 110 Using antivirus software ........................111 Using firewall software ........................112 Installing critical updates ........................113 Using HP ProtectTools Security Manager (select models only) ............114 Installing a security cable ......................... 115 12 Software updates Updating software ..........................116 Updating the BIOS ...........................
Page 11 Using Intel Active Management Technology (select models only) ........... 146 Enabling the iAMT solution ....................146 Using the MEBx setup utility menus ................146 Using the HP Universal Print Driver (select models only) ..............148 Index ................................. 149 Antenna House XSL Formatter (Evaluation) http://www.antennahouse.com/...
Page 12 Antenna House XSL Formatter (Evaluation) http://www.antennahouse.com/...
Page 13: Identifying Hardware
Features Identifying hardware To see a list of hardware installed in the computer, follow these steps: Select Start > Computer > System properties. In the left pane, click Device Manager. You can also add hardware or modify device configurations using Device Manager. NOTE: Windows®...
Page 14 Component Description Pointing stick* Moves the pointer and selects or activates items on the screen. Enables/disables the TouchPad when pressed in combination with key. Left pointing stick button* Functions like the left button on an external mouse. TouchPad* Moves the pointer and selects or activates items on the screen. Left TouchPad button* Functions like the left button on an external mouse.
Page 15: Lights
Drive light Blinking turquoise: The hard drive is being accessed. Amber: HP 3D DriveGuard has temporarily parked the internal hard drive. Caps lock light On: Caps lock is on.
Page 16: Buttons And Switches
Component Description Volume up light Blinking: The volume scroll zone is being used to increase speaker volume. Num lock light On: Num lock is on or the embedded numeric keypad is enabled. Buttons and switches Component Description Internal display switch Turns off the display if the display is closed while the power is on.
Page 17: Keys
Keys Component Description Displays system information when pressed in combination with the key. Executes frequently used system functions when pressed in combination with a function key or the key. Windows logo key Displays the Windows Start menu. Windows applications key Displays a shortcut menu for items beneath the pointer.
Page 18: Front Components
Front components Component Description Webcam light On: The webcam is in use. External WWAN antenna button Opens the external WWAN antenna. External WWAN antenna Sends and receives wireless signals to communicate with WWANs. Power switch When the computer is off, slide the switch to the right to turn on the computer.
Page 19: Right-Side Components
HP Fingerprint Sensor (fingerprint reader) Allows a fingerprint logon to Windows instead of a password logon. QuickWeb button When the computer is off, press the button to open HP QuickWeb. When the computer is on, press the button to open the default Web browser.
Page 20: Left-Side Components
ExpressCard slot (select models only) Supports optional ExpressCards. Wireless light Blue: An integrated wireless device, such as a wireless local area network (WLAN) device, the HP Mobile Broadband Module, and/or a Bluetooth device, is on. Amber: All wireless devices are off. Wireless switch Turns the wireless feature on or off, but does not create a wireless connection.
Page 21: Rear Components
Rear components Component Description Jog dial In tablet mode, functions like the enter key and the up and down arrows on a standard keyboard. Press inward to enter a command. Rotate up to scroll up. Rotate down to scroll down. Esc button In tablet mode, allows you to exit or escape out of an application.
Page 22: Bottom Components
Bottom components Component Description Battery bay Holds the battery and subscriber identity module (SIM). SIM slot Contains a wireless subscriber identity module (SIM) (select models only). The SIM slot is located inside the battery bay. Vents (5) Enable airflow to cool internal components. NOTE: The computer fan starts up automatically to cool internal components and prevent overheating.
Page 23: Display
Records audio and video and captures still photographs. Keyboard light button Opens and turns on the keyboard light. HP Fingerprint Sensor (fingerprint reader) Allows a fingerprint logon to Windows instead of a password logon. Internal microphones (2) Record sound and transmit sound for video conferencing and Voice Over IP (VoIP).
Page 24: Wireless Antennas (Select Models Only)
**Before connecting to a WWAN, press the WWAN antenna button to open the external WWAN antenna to a vertical position. The external WWAN antenna allows you to connect to a WWAN, and then to the Internet, using the integrated HP Broadband Wireless Module and service from a supported Cellular network operator.
Page 25: Additional Hardware Components
Additional hardware components Component Description Power cord* Connects an AC adapter to an AC outlet. AC adapter Converts AC power to DC power. Battery* Powers the computer when the computer is not plugged into an external power source. Modem cable (select models only)* Connects the internal modem to an RJ-11 telephone jack or to a country- or region-specific modem cable adapter.
Page 26: Identifying The Labels
Card Identifier) of your SIM. This label is located inside the battery bay. HP Mobile Broadband Module serial number label (select models only)—Provides the serial number of your HP Mobile Broadband Module. This label is located inside the battery bay. Chapter 1 Features...
Page 27: Using The Tablet Tablet Display Components
Using the tablet Tablet display components Component Description Ctrl+alt+del button* While Windows is running, press the button with the pen to enter the ctrl+alt+delete command. † While the Computer Setup utility is running, press the button with the pen to enter the reset command. The computer resets and all unsaved information is lost.
Page 28: Rotating The Display
Pen holder Stores the pen. *This table describes default settings. For information about changing the functions of the Ctrl+alt+del button and jog dial, select Start > Control Panel > Hardware and Sound > Tablet PC Settings. † To protect your work and the system, the ctrl+alt+delete command cannot be entered using the ctrl, alt, and keys on the on-screen keyboard.
Page 29 Rotate the computer display clockwise until it snaps into place facing away from the keyboard. Tilt the computer display downward onto the keyboard until it snaps into place. In tablet mode, the screen display automatically rotates from portrait to landscape as it is being turned. NOTE: If antennae on the computer are held in close proximity to the body, the antennae may disable automatic rotation of the screen display.
Page 30: Notebook Mode
Notebook mode To change the computer from tablet mode to notebook mode: Slide the display release latch (1). Open the computer display (2). Chapter 2 Using the tablet Antenna House XSL Formatter (Evaluation) http://www.antennahouse.com/...
Page 31 Rotate the computer display counterclockwise until it snaps into place facing the keyboard. NOTE: To prevent a lack of response when you turn on the computer, be sure that the battery is firmly seated. Rotating the display Antenna House XSL Formatter (Evaluation) http://www.antennahouse.com/...
Page 32: Wireless, Modem, And Local Area Network Using Wireless Devices (Select Models Only)
In a WLAN, each mobile wireless device communicates with a wireless router or a wireless access point. HP Mobile Broadband Module—A wireless wide area network (WWAN) device that provides access to information wherever mobile network operator service is available. In a WWAN, each mobile device communicates to a mobile network operator’s base station.
Page 33: Identifying Wireless And Network Icons
Identifies the Wireless Assistant software on the computer and (disconnected) indicates that all of the wireless devices are off. HP Connection Opens HP Connection Manager, which enables you to create a Manager connection with an HP Mobile Broadband device (select models only). Wired network...
Page 34: Using Wireless Assistant Software (Select Models Only)
Click the Help button. Using HP Connection Manager (select models only) You can use HP Connection Manager to connect to WWANs using the HP Mobile Broadband device in your computer (select models only). To start Connection Manager, click the Connection Manager icon in the notification area, at the far right of the taskbar.
Page 35: Using Operating System Controls
For more details about using Connection Manager, refer to the Connection Manager software Help. Using operating system controls Some operating systems also offer a way to manage integrated wireless devices and the wireless connection. For example, Windows provides the Network and Sharing Center that allows you to set up a connection or network, connect to a network, manage wireless networks, and diagnose and repair network problems.
Page 36: Using A Wlan
Using a WLAN With a WLAN device, you can access a wireless local area network (WLAN), which is composed of other computers and accessories that are linked by a wireless router or a wireless access point. NOTE: The terms wireless router and wireless access point are often used interchangeably. A large-scale WLAN, such as a corporate or public WLAN, typically uses wireless access points that can accommodate a large number of computers and accessories and can separate critical network functions.
Page 37: Connecting To A Wlan
When you set up a WLAN or access an existing WLAN, always enable security features to protect your network from unauthorized access. The common security levels are Wi-Fi Protected Access (WPA) and Wired Equivalent Privacy (WEP). Because wireless radio signals travel outside the network, other WLAN devices can pick up unprotected signals and either connect to your network (uninvited) or capture information being sent across it.
Page 38: Roaming To Another Network
After the connection is made, place the mouse pointer over the network icon in the notification area, at the far right of the taskbar, to verify the name and status of the connection. NOTE: The functional range (how far your wireless signals travel) depends on WLAN implementation, router manufacturer, and interference from other electronic devices or structural barriers such as walls and floors.
Page 39: Using Hp Mobile Broadband (Select Models Only)
PIN, as well as network information. Some computers include a SIM that is preinstalled in the battery bay. If the SIM is not preinstalled, it may be provided in the HP Mobile Broadband information provided with your computer or the mobile network operator may provide it separately from the computer.
Page 40: Removing A Sim
Insert the SIM into the SIM slot, and gently push the SIM into the slot until it is firmly seated. Replace the battery. NOTE: HP Mobile Broadband will be disabled if the battery is not replaced. Turn the computer right-side up, and then reconnect external power and external devices. Turn on the computer.
Page 41 Press in on the SIM (1), and then remove it from the slot (2). Replace the battery. Turn the computer right-side up, and then reconnect external power and external devices. Turn on the computer. Using HP Mobile Broadband (select models only) Antenna House XSL Formatter (Evaluation) http://www.antennahouse.com/...
Page 42: Using Bluetooth Wireless Devices (Select Models Only)
Bluetooth and Internet Connection Sharing (ICS) HP does not recommend setting up one computer with Bluetooth as a host and using it as a gateway through which other computers may connect to the Internet. When two or more computers are connected using Bluetooth, and Internet Connection Sharing (ICS) is enabled on one of the computers, the other computers may not be able to connect to the Internet using the Bluetooth network.
Page 43: Troubleshooting Wireless Connection Problems
Troubleshooting wireless connection problems Some possible causes for wireless connection problems include the following: Wireless device is not installed correctly or has been disabled. Wireless device or router hardware has failed. Network configuration (SSID or security) has been changed. Wireless device encountered interference from other devices. NOTE: Wireless networking devices are included with select computer models only.
Page 44: Cannot Connect To A Preferred Network
The driver must be reinstalled. To get the latest version of the WLAN device software for your computer, follow these steps: Open your Internet browser and go to http://www.hp.com/support. Select your country or region. Click the option for software and driver downloads, and then type your computer model number in the search box.
Page 45: Wlan Connection Is Very Weak
If you are provided with new wireless network keys and SSID for a network, and if you have previously connected to that network, follow the steps below to connect to the network: Select Start > Control Panel > Network and Internet > Network and Sharing Center. Click Manage wireless networks in the left panel.
Page 46: Using The Modem (Select Models Only)
Using the modem (select models only) The modem must be connected to an analog telephone line using a 6-pin, RJ-11 modem cable (included with select models only). In some countries, a country-specific modem cable adapter (included with select models only) is also required. Jacks for digital PBX systems may resemble analog telephone jacks, but they are not compatible with the modem.
Page 47: Selecting A Location Setting
To connect the modem to an analog telephone line that does not have an RJ-11 telephone jack, follow these steps: Plug the modem cable into the modem jack (1) on the computer. Plug the modem cable into the country-specific modem cable adapter (2). Plug the country-specific modem cable adapter (3) into the telephone wall jack.
Page 48: Adding New Locations When Traveling
Adding new locations when traveling By default, the only location setting available to the modem is a location setting for the country in which you purchased the computer. As you travel to different countries, set the internal modem to a location setting that meets the operating standards of the country in which you are using the modem.
Page 49: Solving Travel Connection Problems
Solving travel connection problems If you experience modem connection problems when using the computer outside of the country in which you purchased it, try the following suggestions: Check the telephone line type. The modem requires an analog, not a digital, telephone line. A line described as a PBX line is usually a digital line.
Page 50 Clear the check box for Wait for dial tone before dialing. Click OK twice. Chapter 3 Wireless, modem, and local area network Antenna House XSL Formatter (Evaluation) http://www.antennahouse.com/...
Page 51: Connecting To A Local Area Network (Lan)
Connecting to a local area network (LAN) Connecting to a local area network (LAN) requires an 8-pin, RJ-45 network cable (purchased separately). If the network cable contains noise suppression circuitry (1), which prevents interference from TV and radio reception, orient the circuitry end of the cable (2) toward the computer. To connect the network cable: Plug the network cable into the network jack (1) on the computer.
Page 52: Using Pointing Devices
Pointing devices and keyboard Using pointing devices Setting pointing device preferences Use Mouse Properties in Windows® to customize settings for pointing devices, such as button configuration, click speed, and pointer options. To access Mouse Properties, select Start > Control Panel > Hardware and Sound > Mouse. Using the TouchPad To move the pointer, slide your finger across the TouchPad surface in the direction you want the pointer to go.
Page 53 To open and turn on the keyboard light, press the keyboard light button. To turn off and close the keyboard light, gently press the keyboard light button until it clicks into place. Using the keyboard Antenna House XSL Formatter (Evaluation) http://www.antennahouse.com/...
Page 54: Using Hotkeys
Using hotkeys Hotkeys are combinations of the key (1) and either the key (2) or one of the function keys (3). The icons on the through f5, and through keys represent the hotkey functions. Hotkey functions and procedures are discussed in the following sections. Function Hotkey Display system information.
Page 55: Initiating Sleep
In the Windows fn+esc display, the version of the system BIOS (basic input-output system) is displayed as the BIOS date. On some computer models, the BIOS date is displayed in decimal format. The BIOS date is sometimes called the system ROM version number. Initiating Sleep CAUTION: To reduce the risk of information loss, save your work before initiating Sleep.
Page 56: Viewing Battery Charge Information
Viewing battery charge information Press fn+f8 to display charge information for all installed batteries. The display indicates which batteries are charging and reports the amount of charge remaining in each battery. Enabling/disabling the TouchPad (fn+f5) Press fn+f5 to enable or disable the TouchPad. Decreasing screen brightness Press fn+f9...
Page 57: Using Quicklook (Select Models Only)
For additional information about QuickLook and setting preferences, refer to the online Help. Installing QuickLook To install QuickLook: Select Start > All Programs > Software Setup. Clear all check boxes. Expand Optional Software Applications, and then select HP QuickLook. Click Install. Using QuickLook (select models only) Antenna House XSL Formatter (Evaluation) http://www.antennahouse.com/...
Page 58: Using Hp Quick Launch Buttons
Using HP Quick Launch Buttons The HP Quick Launch Buttons enable you to quickly open programs, files, or Web sites you use frequently. You can use the factory settings, which are described in the following table. Or you can reprogram the buttons by opening the Q Menu in the Quick Launch Buttons control panel.
Page 59: Opening The Quick Launch Buttons Control Panel
You can open the HP Quick Launch Buttons control panel in any of the following ways: Select Start > Control Panel > Hardware and Sound > Quick Launch Buttons. Double-click the HP Quick Launch Buttons icon in the notification area, at the far right of the taskbar.
Page 60: Using Hp Quicklook 3
Using HP QuickLook 3 QuickLook 3 allows you to save calendar, contact, inbox, and task information from Microsoft Outlook to the hard drive of your computer. Then, when the computer is off or in Hibernation, you can press the QuickLook button on the computer to view this information without waiting for the operating system to restart.
Page 61: Performing Mouse Clicks With The Pen
Performing mouse clicks with the pen To select an item on the screen as you would with the left button of an external mouse, tap the item with the tip of the pen. To double-click an item on the screen as you would with the left button of an external mouse, tap the item twice with the tip of the pen.
Page 62: Calibrating The Pen
Calibrating the pen The pen can function at the default calibration or at a calibration set by another user. However, HP highly recommends that you use the pen only while it is calibrated to your personal handwriting and mouse action motions. Calibration optimizes pen performance for all users and particularly for left-handed users.
Page 63: Setting Pen Preferences
Setting pen preferences Pen preferences are set in the Tablet PC Settings window of the operating system. The preferences include setting the location of on-screen menus for either right-handed or left-handed users, calibrating the screen for pen use, and optimizing handwriting recognition. To access pen preferences: Select Start >...
Page 64: Cleaning The Touchpad And Keyboard
Cleaning the TouchPad and keyboard Dirt and grease on the TouchPad can cause the pointer to jump around on the screen. To avoid this, clean the TouchPad with a damp cloth, and wash your hands frequently when using the computer. WARNING! To reduce the risk of electric shock or damage to internal components, do not use a vacuum cleaner attachment to clean the keyboard.
Page 65: Multimedia Features
Multimedia Multimedia features Your computer includes multimedia features that allow you to listen to music, watch movies, and view pictures. Your computer may include the following multimedia components: Optical drive for playing audio and video discs Integrated speakers for listening to music Integrated microphone for recording your own audio Integrated webcam that allows you to capture and share video Preinstalled multimedia software that allows you to play and manage your music, movies, and...
Page 66: Multimedia Software
Multimedia software NOTE: To use optical discs (CDs and DVDs), you must use the optional HP 2740 Ultra-Slim Expansion Base or an optional external MultiBay with an optical drive. The computer includes preinstalled multimedia software. Some computer models also include additional multimedia software on an optical disc.
Page 67: Accessing Your Preinstalled Multimedia Software
Web site. Installing your preloaded multimedia software To install your preloaded software from your hard drive, select Start > All Programs > HP Software Setup, and then follow the instructions on the screen. Installing multimedia software from a disc Insert the disc into the optical drive.
Page 68: Audio
Audio Your computer enables you to use a variety of audio features: Play music using your computer speakers and/or connected external speakers Record sound using the internal microphone or connect an external microphone Download music from the Internet Create multimedia presentations using audio and images Transmit sound and images with instant messaging programs Stream radio programs (select models only) or receive FM radio signals Create or “burn”...
Page 69 NOTE: For best results when recording, speak directly into the microphone and record sound in a setting free of background noise. To confirm or change the audio settings on your computer, select Start > Control Panel > Hardware and Sound > Sound. Audio Antenna House XSL Formatter (Evaluation) http://www.antennahouse.com/...
Page 70: Video
Using the DreamColor display (select models only) Computer models with the HP DreamColor display include the preinstalled HP Mobile Display Assistant software. You can use this program to adjust display color settings such as preset color space, white point/color temperature, and luminance/brightness.
Page 71: Webcam
You can preview the photo, video recording, or audio recording, and save it on your computer hard drive. To access the webcam and HP Webcam software, select Start > All Programs > HP Webcam Application.
Page 72: Capturing Business Card Images
Hue—Controls the aspect of color that distinguishes it from another color (what makes a color red, green, or blue). Hue is distinct from saturation, which measures the intensity of the hue. Saturation—Controls the strength of color in the final image. A higher saturation setting creates a bolder image;...
Page 73 Insert a business card into the business card slot on the front of the computer (1) and slide the card to the right (2) to align it with the webcam. NOTE: Be sure that text on the bottom of the card is not obscured by the slot. If any text is obscured by the slot, rotate the card 180 degrees.
Page 74: Setting Power Options
You cannot initiate any type of networking connection or perform any computer functions while the computer is in the Sleep state or in Hibernation. NOTE: When HP 3D DriveGuard has parked a drive, the computer will not initiate Sleep or Hibernation, and the display will be turned off. Initiating and exiting Sleep The system is set at the factory to initiate Sleep after 15 minutes of inactivity when running on battery power and 30 minutes of inactivity when running on external power.
Page 75: Initiating And Exiting Hibernation
NOTE: If you have set a password to be required when the computer exits Sleep, you must enter your Windows password before your work will return to the screen. Initiating and exiting Hibernation The system is set at the factory to initiate Hibernation after 1080 minutes (18 hours) of inactivity when running on battery power, 1080 minutes (18 hours) of inactivity when running on external power, or when the battery reaches a critical battery level.
Page 76: Viewing The Current Power Plan
Viewing the current power plan Move the pointer over the battery meter icon in the notification area, at the far right of the taskbar. – or – Select Start > Control Panel > System and Maintenance > Power Options. Selecting a different power plan Click the battery meter icon in the notification area, and then select a power plan from the list.
Page 77: Using External Ac Power
External AC power is supplied through one of the following devices: WARNING! To reduce potential safety issues, use only the AC adapter provided with the computer, a replacement AC adapter provided by HP, or a compatible AC adapter purchased from HP. Approved AC adapter Optional docking device...
Page 78: Using Battery Power
WARNING! To reduce potential safety issues, use only the battery provided with the computer, a replacement battery provided by HP, or a compatible battery purchased from HP. Computer battery life varies, depending on power management settings, programs running on the computer, display brightness, external devices connected to the computer, and other factors.
Page 79: Using Battery Check
Using Battery Check Battery Check provides information on the status of the battery installed in the computer. To run Battery Check: Connect the AC adapter to the computer. NOTE: The computer must be connected to external power for Battery Check to function properly. Select Start >...
Page 80: Charging A Battery
Press the battery (2) into the battery bay until the battery clicks into place. To remove the battery: Turn the computer upside down on a flat surface, with the battery bay toward you. Slide the battery release latch (1) to release the battery. Pivot the battery upward (2), and remove the battery from the computer (3).
Page 81: Maximizing Battery Discharge Time
To prolong battery life and optimize the accuracy of battery charge displays, follow these recommendations: If you are charging a new battery, charge it fully before turning on the computer. Charge the battery until the battery light turns off. NOTE: If the computer is on while the battery is charging, the battery meter in the notification area may show 100 percent charge before the battery is fully charged.
Page 82 The computer takes the following actions for a critical battery level: If Hibernation is enabled and the computer is on or in the Sleep state, the computer initiates Hibernation. If Hibernation is disabled and the computer is on or in the Sleep state, the computer remains briefly in the Sleep state, and then shuts down and loses any unsaved information.
Page 83: Resolving A Low Battery Level
Resolving a low battery level CAUTION: To reduce the risk of losing information when the computer reaches a critical battery level and has initiated Hibernation, do not restore power until the power lights turn off. Resolving a low battery level when external power is available Connect one of the following devices: AC adapter Optional expansion product or docking device...
Page 84: Step 2: Disable Hibernation And Sleep
To fully charge the battery: Insert the battery into the computer. Connect the computer to an AC adapter, optional power adapter, optional expansion product, or optional docking device, and then plug the adapter or device into external power. The battery light on the computer turns on. Leave the computer plugged into external power until the battery is fully charged.
Page 85: Step 4: Fully Recharge The Battery
To discharge a battery: Unplug the computer from its external power source, but do not turn off the computer. Run the computer on battery power until the battery is discharged. The battery light begins to blink when the battery has discharged to a low battery level. When the battery is discharged, the battery light turns off and the computer shuts down.
Page 86: Storing A Battery
Battery Check notifies you to replace the battery when an internal cell is not charging properly, or when the battery storage capacity has reached a “weak” condition. A message refers you to the HP Web site for more information about ordering a replacement battery. If the battery is possibly covered by an HP warranty, instructions include a warranty ID.
Page 87: Testing An Ac Adapter
Testing an AC adapter Test the AC adapter if the computer exhibits any of the following symptoms: The computer will not turn on when connected to the AC adapter. The display does not turn on when the computer is connected to the AC adapter and external power.
Page 88 If the computer is unresponsive and you are unable to use the preceding shutdown procedures, try the following emergency procedures in the sequence provided: Slide the power switch to the right and hold it for at least 5 seconds. Disconnect the computer from external power and remove the battery. Chapter 6 Power management Antenna House XSL Formatter (Evaluation) http://www.antennahouse.com/...
Page 89: Identifying Installed Drives
Drives Identifying installed drives Your computer includes a hard drive (with a rotating disc) or a solid-state drive (SSD) with solid-state memory. Because it has no moving parts, an SSD does not generate as much heat as a hard drive. To view the drives installed on the computer, select Start >...
Page 90: Handling Drives
Handling drives Drives are fragile computer components that must be handled with care. Refer to the following cautions before handling drives. Additional cautions are included with the procedures to which they apply. CAUTION: To reduce the risk of damage to the computer, damage to a drive, or loss of information, observe these precautions: Before you move a computer or external hard drive from one location, initiate Sleep, and allow the screen to clear.
Page 91: Improving Hard Drive Performance
HP recommends defragmenting your hard drive at least once a month. You may set Disk Defragmenter to run on a monthly schedule, but you can defragment your computer manually at any time.
Page 92: Using Hp 3D Driveguard
You drop the computer. You move the computer with the display closed while the computer is running on battery power. A short time after the end of one of these events, HP 3D DriveGuard returns the hard drive to normal operation.
Page 93: Using Hp 3D Driveguard Software
Determine whether a drive in the system is supported. To open the software and change settings, follow these steps: In Mobility Center, click the hard drive icon to open the HP 3D DriveGuard window. – or – Select Start > Control Panel > Hardware and Sound > HP 3D DriveGuard.
Page 94: Replacing The Hard Drive In The Hard Drive Bay
Replacing the hard drive in the hard drive bay CAUTION: To prevent information loss or an unresponsive system: Shut down the computer before removing the hard drive from the hard drive bay. Do not remove the hard drive while the computer is on, in the Sleep state, or in Hibernation. If you are not sure whether the computer is off or in Hibernation, turn the computer on by sliding the power switch to the right.
Page 95 Remove the hard drive bracket (2). Grasp the mylar tab on the hard drive and pull upward (1) until the hard drive is at a 45-degree angle. With the hard drive at a 45-degree angle, pull it forward (2) until the rear of the hard drive is clear of the computer back edge.
Page 96 Lower the front of the hard drive down onto the system board connector (2), and then press down (3) to connect the hard drive. Replace the hard drive bracket (1). Replace the 2 hard drive bracket screws (2). Align the tabs (1) on the hard drive cover with the notches on the computer. Close the cover (2).
Page 97 Tighten the 3 hard drive cover screws (3). Replace the battery. Turn the computer right-side up, and then reconnect external power and external devices. Turn on the computer. Replacing the hard drive in the hard drive bay Antenna House XSL Formatter (Evaluation) http://www.antennahouse.com/...
Page 98: External Devices Using A Usb Device
External devices Using a USB device Universal Serial Bus (USB) is a hardware interface that can be used to connect an optional external device, such as a USB keyboard, mouse, drive, printer, scanner, or hub. Some USB devices may require additional support software, which is usually included with the device. For more information about device-specific software, refer to the manufacturer's instructions.
Page 99: Using Usb Legacy Support
CAUTION: To prevent damage to a USB connector, do not pull on the cable to remove the USB device. To stop and remove a USB device: Double-click the Safely Remove Hardware icon in the notification area, at the far right of the taskbar.
Page 100: Using A 1394 Device
Using a 1394 device IEEE 1394 is a hardware interface that connects a high-speed multimedia or data storage device to the computer. Scanners, digital cameras, and digital camcorders often require a 1394 connection. Some 1394 devices may require additional support software, which is usually included with the device. For more information about device-specific software, refer to the manufacturer's instructions.
Page 101: Using External Drives
Using external drives Removable external drives expand your options for storing and accessing information. A USB drive can be added by connecting the drive to a USB port on the computer. USB drives include the following types: 1.44-megabyte diskette drive Hard drive module (a hard drive with an adapter attached) DVD-ROM Drive DVD/CD-RW Combo Drive...
Page 102: Using The Docking Connector
Using the docking connector The docking connector connects the computer to an optional docking device. An optional docking device provides additional ports and connectors that can be used with the computer. Chapter 8 External devices Antenna House XSL Formatter (Evaluation) http://www.antennahouse.com/...
Page 103: External Media Cards Using Media Card Reader Cards
External media cards Using Media Card Reader cards Optional digital cards provide secure data storage and convenient data sharing. These cards are often used with digital media–equipped cameras and PDAs as well as with other computers. The Digital Media Slot supports the following digital card formats: Memory Stick (MS) Memory Stick Pro (MSP) MultiMediaCard (MMC)
Page 104: Stopping And Removing A Digital Card
Insert the card into the Media Card Reader, and then push in on the card until it is firmly seated. You will hear a sound when the device has been detected, and a menu of available options may be displayed. Stopping and removing a digital card CAUTION: To prevent loss of data or an unresponsive system, stop a digital card before removing it.
Page 105: Using Expresscards (Select Models Only)
Using ExpressCards (select models only) An ExpressCard is a high-performance PC Card that is inserted into the ExpressCard slot. Like standard PC Cards, ExpressCards are designed to conform to the standard specifications of the Personal Computer Memory Card International Association (PCMCIA). Configuring an ExpressCard Install only the software required for your device.
Page 106: Stopping And Removing An Expresscard
Insert the card into the ExpressCard slot, and then push in on the card until it is firmly seated. You will hear a sound when the device has been detected, and a menu of options may be displayed. NOTE: The first time you insert an ExpressCard, a message is displayed in the notification area to let you know the device is recognized by the computer.
Page 107 Using ExpressCards (select models only) Antenna House XSL Formatter (Evaluation) http://www.antennahouse.com/...
Page 108: Using Smart Cards (Select Models Only)
Using Smart Cards (select models only) NOTE: The term smart card is used throughout this chapter to refer to both smart cards and Java™ Cards. A smart card is a credit card–sized accessory that carries a microchip containing memory and a microprocessor.
Page 109: Memory Modules
10 Memory modules The computer has one memory module compartment located on the bottom of the computer. The memory capacity of the computer can be upgraded by adding a memory module to the vacant expansion memory module slot or by upgrading the existing memory module in the memory module slot.
Page 110: Adding Or Replacing A Memory Module
Adding or replacing a memory module To add or replace a memory module in the memory module slot, follow these steps: Save your work. Shut down the computer. If you are not sure whether the computer is off or in Hibernation, turn the computer on by sliding the power switch to the right.
Page 111 Grasp the edge of the memory module (2), and gently pull the module out of the memory module slot. To protect a memory module after removal, place it in an electrostatic-safe container. Insert a memory module: NOTE: If you are inserting a memory module and both memory module slots are vacant, be sure that you insert the memory module into the primary memory module slot.
Page 112 Close the cover (2). Tighten the 3 hard drive compartment cover screws (3). Replace the batteries. Turn the computer right-side up, and then reconnect external power and external devices. Turn on the computer. 100 Chapter 10 Memory modules Antenna House XSL Formatter (Evaluation) http://www.antennahouse.com/...
Page 113: Security Protecting The Computer
If the computer is stolen, CompuTrace can track the computer if the unauthorized user accesses the Internet. You must purchase the software and subscribe to the service in order to use CompuTrace. For information about ordering the CompuTrace software, go to the HP Web site at http://www.hpshopping.com.
Page 114: Using Passwords
The embedded security password, which is an HP ProtectTools Security Manager password, can be enabled in Computer Setup to provide BIOS password protection in addition to their normal HP ProtectTools functions. The embedded security password is used with the optional embedded security chip.
Page 115: Bios Administrator Password
BIOS administrator passwords Function DriveLock user password Protects access to the internal hard drive that is protected by DriveLock, and is set under DriveLock Passwords during the enable process. TPM embedded security password When enabled as a BIOS administrator password, protects access to the computer contents when the computer turns on, restarts, or exits Hibernation.
Page 116: Managing A Bios Administrator Password
Managing a BIOS administrator password A BIOS administrator password is set, changed, and deleted in Computer Setup. To set or change this password in Computer Setup, follow these steps: Turn on or restart the computer, and then press while the “Press the ESC key for Startup Menu” message is displayed at the bottom of the screen.
Page 117: Entering A Bios Administrator Password
Entering a BIOS administrator password At the BIOS administrator password prompt, type your password (using the same kind of keys you used to set the password), and then press enter. After three unsuccessful attempts to enter the BIOS administrator password, you must restart the computer and try again. Using Computer Setup DriveLock CAUTION: To prevent the DriveLock-protected hard drive from becoming permanently unusable,...
Page 118: Setting A Drivelock Password
Setting a DriveLock password To set a DriveLock password in Computer Setup, follow these steps: Turn on the computer, and then press while the “Press the ESC key for Startup Menu” message is displayed at the bottom of the screen. Press to enter BIOS Setup.
Page 119: Removing Drivelock Protection
Use a pointing device or the arrow keys to select Security > DriveLock passwords, and then press enter. Use a pointing device to select an internal hard drive. – or – Use the arrow keys to select an internal hard drive, and then press enter. Use a pointing device or the arrow keys to select the password you want to change.
Page 120: Entering An Automatic Drivelock Password
Entering an Automatic DriveLock password To enable an Automatic DriveLock password in Computer Setup, follow these steps: Turn on or restart the computer, and then press while the “Press the ESC key for Startup Menu” message is displayed at the bottom of the screen. Press to enter BIOS Setup.
Page 121: Using Computer Setup Security Features
Using Computer Setup security features Securing system devices You can disable or enable system devices from the following menus in Computer Setup: Boot Options Device Configurations Built-In Device Options Port Options To disable or reenable system devices in Computer Setup, follow these steps: Turn on or restart the computer, and then press while the “Press the ESC key for Startup Menu”...
Page 122: Using Computer Setup System Ids
To view this general system information in Computer Setup, follow these steps: Turn on or restart the computer, and then press while the “Press the ESC key for Startup Menu” message is displayed at the bottom of the screen. Press to enter BIOS Setup.
Page 123: Using Antivirus Software
If the antivirus software is preinstalled, select Start > All Programs > McAfee > Managed Services > Total Protection. If the software is preloaded, select Start > All Programs > HP Software Setup, and then follow the instructions on the screen to load the McAfee Total Protection software.
Page 124: Using Firewall Software
Using firewall software When you use the computer to access e-mail, a network, or the Internet, unauthorized persons may be able to gain access to the computer, your personal files, and information about you. Use the firewall software preinstalled on the computer to protect your privacy. McAfee Total Protection antivirus software is preinstalled on the computer.
Page 125: Installing Critical Updates
Installing critical updates CAUTION: Microsoft sends alerts regarding critical updates. To protect the computer from security breaches and computer viruses, install all critical updates from Microsoft as soon as you receive an alert. Updates to the operating system and other software may have become available after the computer was shipped.
Page 126: Using Hp Protecttools Security Manager (Select Models Only)
HP ProtectTools Security Manager software is preinstalled on select computer models. This software can be accessed through Windows Control Panel. It provides security features that help protect against unauthorized access to the computer, networks, and critical data. For more information, refer to the HP ProtectTools online Help.
Page 127: Installing A Security Cable
Installing a security cable NOTE: A security cable is designed to act as a deterrent, but it may not prevent the computer from being mishandled or stolen. Loop the security cable around a secured object. Insert the key (1) into the cable lock (2). Insert the cable lock into the security cable slot on the computer (3), and then lock the cable lock with the key.
Page 128: Software Updates Updating Software
You can manually check for updates at any time by selecting Start > Help and Support > Maintain, and then follow the on-screen instructions. Most software on the HP Web site is packaged in compressed files called SoftPaqs. Some BIOS updates may be packaged in compressed files called ROMPaqs.
Page 129 To update the software using the HP Web site, follow these steps: Identify your computer model, product category, and series or family. Prepare for a system BIOS update by identifying the BIOS version currently installed on the computer. For details, refer to the "Determining the BIOS version"...
Page 130: Updating The Bios
Updating the BIOS To update the BIOS, first determine what BIOS version you currently have, and then download and install the new BIOS. Determining the BIOS version BIOS version information (also known as ROM date and System BIOS) can be displayed by pressing fn+esc (if you are already in Windows) or by using Computer Setup.
Page 131: Downloading A Bios Update
BIOS updates are posted as needed. A newer BIOS update may not be available for your computer. It is recommended that you check the HP Web site periodically for BIOS updates. Open your Internet browser, go to http://www.hp.com/support, and then select your country or region.
Page 132 NOTE: Windows includes the User Account Control feature to improve the security of your computer. You may be prompted for your permission or password for tasks such as installing software, running utilities, or changing Windows settings. Refer to Help and Support for more information.
Page 133: Updating Programs And Drivers
Updating programs and drivers Open your Internet browser, go to http://www.hp.com/support, and then select your country or region. Click the option for software and driver downloads, type your computer model number in the product box, and then press enter. – or –...
Page 134: Using Softpaq Download Manager
SoftPaq Download Manager is available on the HP Web site. To use SoftPaq Download Manager to download SoftPaqs, you must first download and install the program. Go to the HP Web site at http://www.hp.com/go/sdm, and follow the instructions to download and install SoftPaq Download Manager.
Page 135: Backup And Recovery
NOTE: For detailed instructions, perform a search for these topics in Help and Support. NOTE: In case of system instability, HP recommends that you print the recovery procedures and save them for later use. Antenna House XSL Formatter (Evaluation) http://www.antennahouse.com/...
Page 136: Backing Up Your Information
Backing up your information Recovery after a system failure is as complete as your most current backup. You should create system repair discs (select models only) and your initial backup immediately after software setup. As you add new software and data files, you should continue to back up your system on a regular basis to maintain a reasonably current backup.
Page 137 NOTE: Windows includes the User Account Control feature to improve the security of your computer. You may be prompted for your permission or password for tasks such as installing software, running utilities, or changing Windows settings. Refer to Help and Support for more information.
Page 138: Performing A Recovery
Recovery disc (both purchased separately). For additional information, refer to the “Using a Windows 7 operating system DVD (purchased separately)” section in this guide. If the Windows partition and the HP Recovery partition are listed, restart the computer, and then press before the Windows operating system loads.
Page 139: Using F11
The recovery tool reinstalls the operating system and HP programs and drivers that were installed at the factory. Software not installed at the factory must be reinstalled. To recover the original hard drive image using f11, follow these steps: If possible, back up all personal files.
Page 140 Select Repair your computer. Follow the on-screen instructions. 128 Chapter 13 Backup and recovery Antenna House XSL Formatter (Evaluation) http://www.antennahouse.com/...
Page 141: Computer Setup Starting Computer Setup
14 Computer Setup Starting Computer Setup Computer Setup is a preinstalled, ROM-based utility that can be used even when the operating system is not working or will not load. NOTE: Some of the Computer Setup menu items listed in this guide may not be supported by your computer.
Page 142: Restoring Factory Settings In Computer Setup
To exit Computer Setup menus, choose one of the following methods: To exit Computer Setup menus without saving your changes, click the Exit icon in the lower-left corner of the screen, and then follow the on-screen instructions. – or – Use the tab key and the arrow keys to select File >...
Page 143: File Menu
Change Password Enter, change, or delete a BIOS administrator password. HP SpareKey Enrollment Enroll or reset HP SpareKey, which is a set of security questions and answers used if you forget your password. DriveLock Passwords Enable/disable DriveLock on any computer hard drive (enabled by default).
Page 144: Diagnostics Menu
Select To do this TPM Embedded Security Enable/disable support for Trusted Platform Module (TPM) Embedded Security, which protects the computer from unauthorized access to owner functions available in Embedded Security for ProtectTools. For more information, refer to the ProtectTools software Help. NOTE: You must have a setup password to change this setting.
Page 145: System Configuration Menu
System Configuration menu NOTE: Some of the listed System Configuration options may not be supported by your computer. Select To do this Language Change the Computer Setup language. Boot Options Set a Startup Menu delay (in seconds). Enable/disable Custom Logo (disabled by default). Enable/disable Display Diagnostic URL (enabled by default).
Page 146 Availability of the options above varies by computer model. Enable/disable secondary battery fast charge (enabled by default). Enable/disable HP QuickLook 2 (enabled by default). Enable/disable Virtualization Technology (select models only; disabled by default). Enable/disable TXT (Intel® Trusted Execution Technology) (select models only; disabled by default).
Page 147 Select To do this Port Options NOTE: All port options are enabled by default. Enable/disable the Smart Card slot. Enable/disable the ExpressCard slot. Enable/disable the serial port. Enable/disable the parallel port. Enable/disable the flash media reader. Enable/disable the USB port. CAUTION: Disabling the USB port also disables MultiBay devices and ExpressCard devices on the...
Page 148: About The Boot Device Order
15 MultiBoot About the boot device order As the computer starts, the system attempts to boot from enabled boot devices. The MultiBoot utility, which is enabled at the factory, controls the order in which the system selects a boot device. Boot devices can include optical drives, diskette drives, a network interface card (NIC), hard drives, and USB devices.
Page 149 NOTE: An optical drive (such as a CD-ROM drive) can boot either as drive A or drive C, depending on the format of the boot CD. The following list describes the factory setting for boot order in which drive letters A and C are assigned when MultiBoot is disabled.
Page 150: Enabling Boot Devices In Computer Setup
Enabling boot devices in Computer Setup The computer will boot to a USB device or a NIC device only if the device has first been enabled in Computer Setup. To start Computer Setup and enable a USB device or a NIC device as a boot device, follow these steps: Turn on or restart the computer, and then press while the “Press the ESC key for Startup Menu”...
Page 151: Considering Boot Order Changes
Considering boot order changes Before changing the boot order, note the following considerations: When the computer restarts after the boot order has been changed, the computer attempts to start using the new boot order. If there is more than one type of boot device, the computer attempts to boot using the first of each type of boot device (except for optical devices).
Page 152: Choosing Multiboot Preferences
Choosing MultiBoot preferences You can use MultiBoot in the following ways: To set a new boot order that the computer uses each time it is turned on, by changing the boot order in Computer Setup. To dynamically choose the boot device, by pressing while the “Press the ESC key for Startup Menu”...
Page 153: Setting A Multiboot Express Prompt
Your changes go into effect immediately. Setting a MultiBoot Express prompt To start Computer Setup and set the computer to display the MultiBoot startup location menu each time the computer is started or restarted, follow these steps: Turn on or restart the computer, and then press while the “Press the ESC key for Startup Menu”...
Page 154: Management And Printing Using Client Management Solutions
16 Management and printing Using Client Management Solutions Client Management Solutions software provides standards-based solutions for managing client (user) desktop, workstation, notebook, and tablet computers in a networked environment. Client management includes the following key capabilities and features: Initial software image deployment Remote system software installation Software management and updates ROM updates...
Page 155: Managing And Updating Software
Additional functionality can be added when HP Client Manager for Altiris is used with optional Altiris Solutions software (purchased separately). When HP Client Manager for Altiris (installed on a client computer) is used with Altiris Solutions software (installed on an administrator computer), HP Client Manager for Altiris provides increased management...
Page 156: Hp Ccm (Client Configuration Manager) (Select Models Only)
Driver versions that are supported by SSM are denoted with a special icon on the HP driver download 144 Chapter 16 Management and printing...
Page 157 Web site and on the Support Software CD. To download the SSM utility or to obtain more information on SSM, see the HP Web site at http://www.hp.com/go/ssm (English only). Using Client Management Solutions 145 Antenna House XSL Formatter (Evaluation) http://www.antennahouse.com/...
Page 158: Using Intel Active Management Technology (Select Models Only)
Using Intel Active Management Technology (select models only) Intel® Active Management Technology (iAMT) allows discovery, repair, and protection of networked computing assets. With iAMT, computers can be managed whether they are on or off. The iAMT solution is available on computers with Intel Centrino® with vPro mobile technology. Features of iAMT include: Hardware inventory information Event notification...
Page 159 iAMT Configuration Select To do this Host Name Assign a host name to the computer. TCP/IP Disable/enable network interface or DHCP (assigns an IP address if DHCP has been disabled) or change the domain name. Provision Model Assign Enterprise or Small Business iAMT model. Setup and Configuration Set options to control remote configuration of AMT.
Page 160: Using The Hp Universal Print Driver (Select Models Only)
HP networked printers. NOTE: The HP Universal Print Driver is preinstalled on select computer models only. To download the HP Universal Print Driver or obtain more information about using it, see the HP Web site at http://www.hp.com/go/universalprintdriver (English only).
Page 161: Index
Index Symbols/Numerics audio devices, connecting BIOS update 1394 cable, connecting 88 external 56 downloading 119 1394 devices audio functions, checking 56 installing 119 connecting 88 audio-in (microphone) jack, Bluetooth compartment, stopping 88 identifying 7 identifying 6 1394 port audio-out (headphone) jack, Bluetooth device 20, 30 identifying 8 identifying 7...
Page 162 volume down 4 Computer Setup utility 142 DriveLock password volume mute 4, 53 configuring ExpressCards 93 changing 106 volume up 4 connecting to a LAN 39 description 105 connecting to a WLAN 25 entering 106 Connection Manager icon 21 removing 107 cables connection, external power 65 setting 106...
Page 163 51 using 2 HP Mobile Broadband keys function keys Module 27 esc 5 identifying 5 HP QuickLook 2 134 fn 5 using 42 HP SpareKey enrollment 131 function 5 HP System Software keypad 5 Manager 143, 144 Windows applications 5...
Page 164 network security codes Smart Card slot 135 maintenance network key 32 USB port 135 Disk Cleanup 79 SSID 32 ports Disk Defragmenter 79 Network Service Boot 138 1394 8, 88 McAfee Total Protection 111, network status icon 21 external monitor 9, 58 NIC boot device 136, 138 USB 7, 86 Media Card Reader, identifying 8...
Page 165 7 smart card reader 7 troubleshooting modem 37 Security menu smart card turning off the computer 75 allow reset of HP ProtectTools defined 96 TXT (Intel® Trusted Execution security keys 131 inserting 96 Technology) 134 always prompt for HP SpareKey...
Page 166 Web sites WLAN device 14, 20, 24 HP System Software WLAN label 14 Manager 145 writable media 62 HP Universal Print Driver 148 WWAN antenna button, Intel Centrino Pro 146 external 12 Intel Pro technology for WWAN antenna, external 6, 12...
Page 167 Antenna House XSL Formatter (Evaluation) http://www.antennahouse.com/...

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