GE ZGP304 Owner's Manual page 36

Troubleshooting tips ... Before you call for service
Problem
Convection Fan Not
On All The Time
Burners Do Not
Light Or Spark
Randomly
Burners Have
Yellow Or Yellow-
Tipped Flames
Burner Flames Very
Large Or Yellow
Burner Control
Knob Will Not Turn
Condensation Or
Fogging On The
Inner Door Glass
Burner Flames
contain Flickers of
Orange
36
Possible Cause
The convection fan (depending on the function you are using) may cycle on and off until the function
is over or the door is opened for optimized performance. This is normal. In addition, the convection
fan may cycle in the clockwise and counter clockwise direction until the function is over or the door is
opened.
Electrical plug is not plugged into a live power outlet.
Gas supply not turned on.
Burner parts not replaced correctly.
Holes in the simmer rings or slits in the burner rings are clogged.
Clogged orifice, or wet burners or electrodes.
Cooktop Lockout feature is activated.
A fuse in your home may be blown or circuit breaker tripped.
Burner parts not replaced correctly.
A. Yellow flames: Call
for service.
If burner flames look like (A), call for service. Normal burner flames should look like (B) or (C),
depending on the type of gas.
The range may be connected to the wrong fuel type. Contact the person who installed your range or
made the conversion
When the knob is at the OFF position, it must be pushed in before it can be turned, and it can only be
turned in a counterclockwise direction. When the knob is at any other position, it can be turned in either
direction without being pushed inwards.
Condensation or fogging on the inside of the oven door glass is normal during the preheating of the
oven and will evaporate usually by the end of the preheating cycle.
Airborne dust; cool-mist humidifier; debris on or inside burner.
B. Yellow tips on outer
cones: Normal for
propane (LP) gas.
C. Soft blue flames:
Normal for natural gas.
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