Troubleshooting - Louisiana Grills LG860C Instructions And User Manual

Estate series wood pellet grill & smoker
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Proper cleaning, maintenance and the use of clean, dry, quality fuel will prevent common operational problems. When your
Louisiana Grills unit is operating poorly, or on a less frequent basis, the following trouble shooting tips may be helpful.
For FAQ, please visit www.louisiana-grills.com and click SUPPORT. You may also contact your local Louisiana Grills authorized
dealer or contact Customer Service for assistance.
IMPORTANT: Always disconnect the electrical cord prior to opening the grill for any inspection, cleaning, maintenance
or service work. Ensure the grill is completely cooled to avoid injury.
PROBLEM
CAUSE
Digital Control
Grill is not properly
plugged in
Center will not
turn ON
The circuit board has
been tripped
The GFCI outlet has
been tripped
LED Display has
The temperature
Wrong Readout
setting switch is not
set correctly to read
ºC / ºF
"ER-1" Error
The grill has
Message
overheated, possibly
due to grease fire or
excess fuel
Grill probe is not
making a connection
"ER-2" Error
Grills fails to perform
Message
start-up cycle
Grill will not stay lit
"ER-3" Error
Power interruption
Message
occurred while in
operation
"noPr" Error
Meat probe is not
Message
making a connection
Fans are turning
Grill is exposed to
ON by themselves
high temperature or
direct sun

TROUBLESHOOTING

SOLUTION
Ensure all wire connections are firmly connected. Ensure grill is plugged into a working
power source.
Fuse needs to be manually replaced. Contact Customer Service.
Ensure all wire connections are firmly connected and dry. Ensure GFCI is minimum 10 Amp
service.
Unplug unit from power source. Unscrew the eight screws from outside edge of the hopper
panel. Lift the panel slowly to access the back of the Digital Control Center. Use a small
flashlight to find the temperature setting switch, located near the center of the back of
the Digital Control Center. Flip the switch to ºC (Celsius) or to ºF (Fahrenheit), as preferred.
Replace the hopper panel, and secure with the eight screws around the outside edge.
Unplug unit from power source, and allow grill to cool. Follow Care and Maintenance
instructions. After maintenance, remove excess pellets, and follow Set-Up Procedure .
Check for damage to the grill probe. Follow Care and Maintenance instructions if dirty.
If all appears in working order, check the connection to the Digital Control Center. Unplug
unit from power source. Unscrew the eight screws from outside edge of the hopper panel.
Lift the panel to access the back of the Digital Control Center. Locate the silver and brown
wires of the grill probe. Ensure that connection is tight by lightly tugging on each wire. If
loose, push back into connector until it clicks. Replace the hopper panel, and secure with the
eight screws around the outside edge.
Check hopper for sufficient fuel or if there is an obstruction in the feed system. Remove
pellets and follow Care and Maintenance instructions.
Check grill probe. Follow Care and Maintenance instructions if dirty.
Check burn grate and burn pot. Follow Care and Maintenance instructions for ash build-up.
Check igniter positioning and that it is heating up properly. In extreme cold, the grill may
require a second start.
Power to grill was interrupted, and the grill did not complete its cool-down cycle. Check
power supply; there may have been a power outage during use. Reset GFCI outlet, or find
alternative power source.
Ensure that meat probe adapter is firmly connected to the meat probe connection port. If
correct, check for pinches, kinks or breaks in the wire. Replace if necessary.
If all appears in working order, follow Care and Maintenance instructions if dirty.
The interior temperature of the grill has reached or gone over 54oC / 130oF, and it is self-
cooling. This feature does not harm the unit. To reduce inside temperature, open grill lid or
unplug from power source and move unit to a shaded area.
22

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