Samsung Smart TV E-Manual page 5

Troubleshooting
Getting support through Remote Management
87 Finding the contact information for service
87 Requesting service
There Is a Problem with the Picture
88 Testing the picture
I Can't Hear the Sound Clearly
90 Testing the sound
There Is a Problem with the Broadcast
My Computer Won't Connect
I Can't Connect to the Internet
The Schedule Recording/Timeshift Function Isn't
Working
Anynet+ (HDMI-CEC) Isn't Working
I Have Trouble in Launching/Using Apps
My File Won't Play
I Want to Reset the TV
Other Issues
Precautions and Notes
Before Using the Recording and Timeshift Functions
96 Before using the recording and schedule recording
functions
97 Before using the timeshift function
Supported Resolutions for each of UHD Input Signals
(only for UN40LS001 series models)
98 If HDMI UHD Color is set to Off
98 If HDMI UHD Color is set to On
Read Before Using Apps
Read Before Using the Web Browser
Read Before Playing Photos, Videos, or Music
101 Limitations on use of photos, videos, and music
102 Supported external subtitles
102 Supported internal subtitles
103 Supported image formats and resolutions
103 Supported music formats and codecs
104 Supported video codecs (only for UN32LS001 series
models)
106 Supported video codecs (only for UN40LS001 series
models)
Read After Installing the TV
108 Picture sizes and input signals
109 Read before setting up a wireless Internet connection
Read Before Connecting a Computer (Supported
Resolutions)
110 IBM
110 MAC
111 VESA DMT
Supported Resolutions for Video Signals
112 For the UN32LS001 series models
114 For the UN40LS001 series models
Read Before Using Bluetooth Devices
115 Restrictions on using Bluetooth
License
Glossary