Page 1 Maintenance and Service Guide HP Pavilion dv1000 Notebook PC HP Compaq nx4800 Business Notebook Compaq Presario V2000 Notebook PC Document Part Number: 372373-002 December 2004 This guide is a troubleshooting reference used for maintaining and servicing the notebook. It provides comprehensive information on identifying notebook features, components, and spare parts;...
Page 2 Hewlett-Packard Company under license. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.
Page 3: Table Of Contents
Contents 1 Product Description 1.1 Features ........1–2 1.2 Resetting the Notebook .
Page 4 Contents 5 Removal and Replacement Procedures 5.1 Serial Number ......5–2 5.2 Disassembly Sequence Chart .
Page 5: Product Description
Product Description The HP Pavilion dv1000 Notebook PC 1 and the HP Compaq nx4800 Business Notebook and Compaq Presario V2000 Notebook PC (both represented by 2) offer advanced modularity, Intel® Mobile Pentium® M and Celeron® M processors, and extensive multimedia support.
Page 6: Features
Product Description 1.1 Features ■ The following processors are available, varying by notebook model: ❏ Intel Pentium M 745 (1.8-GHz) with 400-MHz front side bus (FSB) ❏ Intel Pentium M 735 (1.7-GHz) with 400-MHz FSB ❏ Intel Pentium M 725 (1.6-GHz) with 400-MHz FSB ❏...
Page 7 Audio-in (microphone) ❏ Power ❏ IEEE 1394 digital (select models only) ❏ S-Video-out (select models only) ❏ Infrared (HP Pavilion notebook models only) ❏ Parallel ❏ Serial ❏ Docking (select models only) ❏ Digital memory card reader (select models only) Maintenance and Service Guide 1–3...
Page 8: Resetting The Notebook
Product Description 1.2 Resetting the Notebook If the notebook you are servicing has an unknown password, follow these steps to clear the password. These steps also clear CMOS: 1. Prepare the notebook for disassembly (refer to Section 5.3, “Preparing the Notebook for Disassembly,” for more information).
Page 9: Power Management
Product Description 1.3 Power Management The notebook comes with power management features that extend battery operating time and conserve power. The notebook supports the following power management features: ■ Standby ■ Hibernation ■ Setting customization by the user ■ Hotkeys for setting the level of performance ■...
Page 10: External Components
Product Description 1.4 External Components The external components on the front of the HP Pavilion dv1000 notebook are shown below and described in Table 1-4. Front Components, HP Pavilion dv1000 1–6 Maintenance and Service Guide...
Page 11 Product Description Table 1-4 Front Components HP Pavilion dv1000 Item Component Function Speakers (2) Produces stereo sound. ■ Power/standby light On: Notebook is turned on. ■ Blinking: Notebook is in standby. ■ Off: Notebook is off. IDE (Integrated Drive On or blinking: The internal hard drive or an Electronics) drive light optical drive is being accessed.
Page 12 Product Description The external components on the front of the HP Compaq nx4800 and Compaq Presario V2000 notebooks are shown below and described in Table 1-5. Front Components, HP Compaq nx4800 and Compaq Presario V2000 1–8 Maintenance and Service Guide...
Page 13 Product Description Table 1-5 Front Components HP Compaq nx4800 and Compaq Presario V2000 Item Component Function Speakers (2) Produces stereo sound. Wireless button light On: An integrated wireless device is (select models only) hardware enabled. ■ Power/standby light On: Notebook is turned on.
Page 14 Product Description The external components on the right side of the HP Pavilion dv1000 notebook are shown below and described in Table 1-6. Right-Side Components, HP Pavilion dv1000 1–10 Maintenance and Service Guide...
Page 15 Product Description Table 1-6 Right-Side Components HP Pavilion dv1000 Item Component Function USB connectors (2) Connect an optional USB device. 6-in-1 Digital Media In Windows, supports digital memory cards. Reader (select models only) 1394 port Connects an optional 1394a device such...
Page 16 Product Description The external components on the right side of the HP Compaq nx4800 and Compaq Presario V2000 notebooks are shown below and described in Table 1-7. Right-Side Components, HP Compaq nx4800 and Compaq Presario V2000 1–12 Maintenance and Service Guide...
Page 17 Product Description Table 1-7 Right-Side Components HP Compaq nx4800 and Compaq Presario V2000 Item Component Function USB connectors (2) Connect an optional USB device. 6-in-1 digital memory In Windows, supports digital memory cards. card reader (select models only) 1394 port...
Page 18 Product Description The external components on the rear and left side of the HP Pavilion dv1000 notebook are shown below and described in Table 1-8. Rear and Left-Side Components, HP Pavilion dv1000 1–14 Maintenance and Service Guide...
Page 19 Supports an optional Type I or Type II 32-bit (CardBus) or 16-bit PC Card. Also serves as a storage location for the optional HP Mobile Remote Control. PC Card eject button Ejects an optional PC Card from the PC Card slot.
Page 20 Product Description The external components on the rear and left side of the HP Compaq nx4800 and Compaq Presario V2000 notebooks are shown below and described in Table 1-9. Rear and Left-Side Components, HP Compaq nx4800 and Compaq Presario V2000 1–16...
Page 21 Product Description Table 1-9 Rear and Left-Side Components HP Compaq nx4800 and Compaq Presario V2000 Item Component Function Exhaust vent Provide airflow to cool internal components. Ä To prevent overheating, do not obstruct vents. Do not allow a hard surface, such as a printer, or a soft surface, such as pillows, thick rugs or clothing, to block airflow.
Page 22 Product Description The notebook keyboard components on the HP Pavilion dv1000 notebook are shown below and described in Table 1-10. Keyboard Components, HP Pavilion dv1000 1–18 Maintenance and Service Guide...
Page 23 Product Description Table 1-10 Keyboard Components HP Pavilion dv1000 Item Component Function fn key Combines with other keys to perform system tasks. For example, pressing fn+f7 decreases screen brightness. caps lock key Enables caps lock and turns on the caps lock light.
Page 24 Product Description The notebook keyboard components on the HP Compaq nx4800 and Compaq Presario V2000 notebooks are shown below and described in Table 1-11. Keyboard Components, HP Compaq nx4800 and Compaq Presario V2000 1–20 Maintenance and Service Guide...
Page 25 Product Description Table 1-11 Keyboard Components HP Compaq nx4800 and Compaq Presario V2000 Item Component Function fn key Combines with other keys to perform system tasks. For example, pressing fn+f7 decreases screen brightness. caps lock key Enables caps lock and turns on the caps lock light.
Page 26 Product Description The notebook top components on the HP Pavilion dv1000 notebook are shown below and described in Table 1-12. Top Components, Part 1, HP Pavilion dv1000 Table 1-12 Top Components, Part 1 HP Pavilion dv1000 Item Component Function Display switch If the notebook is closed while on, turns off the display.
Page 27 Product Description Table 1-12 Top Components, Part 1 HP Pavilion dv1000 (Continued) Item Component Function DVD button When the notebook is ■ Off, opens QuickPlay DVD mode. ■ On in Windows, opens the default Windows DVD application. ■ On in QuickPlay music mode, opens QuickPlay DVD mode.
Page 28 Product Description The notebook top components on the HP Pavilion dv1000 notebook are shown below and described in Table 1-13. Top Components, Part 2, HP Pavilion dv1000 1–24 Maintenance and Service Guide...
Page 29 Product Description Table 1-13 Top Components, Part 2 HP Pavilion dv1000 Item Component Function Next/Fast Forward When a disc is in the optical drive: button ■ Press once to play the next track or chapter. ■ Press fn+this button to fast forward.
Page 30 Product Description The notebook top components on the HP Pavilion dv1000 notebook are shown below and described in Table 1-14. Top Components, Part 3, HP Pavilion dv1000 1–26 Maintenance and Service Guide...
Page 31 Product Description Table 1-14 Top Components, Part 3 HP Pavilion dv1000 Item Component Function TouchPad Moves the pointer. TouchPad light On: TouchPad is enabled. Caps lock light On: Caps lock is on. ■ Power/ button light On: Notebook is turned on.
Page 32 Product Description The notebook top components on the HP Compaq nx4800 and Compaq Presario V2000 notebooks are shown below and described in Table 1-15. Top Components, Part 1, HP Compaq nx4800 and Compaq Presario V2000 Table 1-15 Top Components, Part 1...
Page 33 Product Description Table 1-15 Top Components, Part 1 HP Compaq nx4800 and Compaq Presario V2000 (Continued) Item Component Function Wireless button Enables/disables an internal wireless device. Wireless light On: an integrated wireless device is hardware enabled. Power button When the notebook is ■...
Page 34 Product Description The notebook top components on the HP Compaq nx4800 and Compaq Presario V2000 notebooks are shown below and described in Table 1-16. Top Components, Part 2, HP Compaq nx4800 and Compaq Presario V2000 1–30 Maintenance and Service Guide...
Page 35 Product Description Table 1-16 Top Components, Part 2 HP Compaq nx4800 and Compaq Presario V2000 Item Component Function TouchPad horizontal Scrolls toward left side or right side. scrolling region TouchPad Moves the pointer. TouchPad light On: TouchPad is enabled. TouchPad on/off Enables/disables the TouchPad.
Page 36: Bottom Components
Product Description The external components on the bottom of the HP Pavilion dv1000 notebook are shown below and described in Table 1-17. Bottom Components, HP Pavilion dv1000 Table 1-17 Bottom Components HP Pavilion dv1000 Item Component Function Optical drive Supports an optical disc.
Page 37 Product Description Table 1-17 Bottom Components HP Pavilion dv1000 (Continued) Item Component Function Exhaust vents (4) Provide airflow to cool internal components. Ä To prevent overheating, do not obstruct vents. Do not allow a hard surface, such as a printer, or...
Page 38 Product Description The external components on the bottom of the HP Compaq nx4800 and Compaq Presario V2000 notebooks are shown below and described in Table 1-18. Bottom Components, HP Compaq nx4800 and Compaq Presario V2000 Table 1-18 Bottom Components HP Compaq nx4800 and Compaq Presario V2000...
Page 39 Product Description Table 1-18 Bottom Components Exhaust vents (4) Provide airflow to cool internal components. Ä To prevent overheating, do not obstruct vents. Do not allow a hard surface, such as a printer, or a soft surface, such as pillows, thick rugs or clothing, to block airflow.
Page 40: Design Overview
Product Description 1.5 Design Overview This section presents a design overview of key parts and features of the notebook. Refer to Chapter 3, “Illustrated Parts Catalog,” to identify replacement parts, and Chapter 5, “Removal and Replacement Procedures,” for disassembly steps. The system board provides the following device connections: ■...
Page 41: Troubleshooting
Troubleshooting Å WARNING: Only authorized technicians trained by HP should repair this equipment. All troubleshooting and repair procedures are detailed to allow only subassembly-/module-level repair. Because of the complexity of the individual boards and subassemblies, do not attempt to make repairs at the component level or modifications to any printed wiring board.
Page 42: Selecting From The Main Menu
Troubleshooting 2. Select the Main, Security, Advanced, or Tools menu. 3. To close Computer Setup and restart the notebook: ❏ Select Exit > Exit Saving Changes, and then press enter. - or - ❏ Select Exit > Exit Discarding Changes, and then press enter.
Page 43: Selecting From The Security Menu
Troubleshooting Selecting from the Security Menu Table 2-2 Security Menu Select To Do This Administrator Password Enter, change, or delete a Administrator password. Power-on Password Enter, change, or delete a power-on password. DriveLock Passwords Enable/disable DriveLock; change a DriveLock user or master password. ✎...
Page 44: Selecting From The Advanced Menu
Troubleshooting Selecting from the Advanced Menu Table 2-3 Advanced Menu Select To Do This Language Change the Computer Setup language. Boot Order Enable/disable MultiBoot, which sets a startup sequence that can include most bootable devices and media in the system. Accessibility Options Allows electronic and information technology to be accessible to people with varying ranges of...
Page 45: Troubleshooting Flowcharts
Troubleshooting 2.2 Troubleshooting Flowcharts Table 2-5 Troubleshooting Flowcharts Overview Flowchart Description ”Flowchart 2.1—Initial Troubleshooting” ”Flowchart 2.2—No Power, Part 1” ”Flowchart 2.3—No Power, Part 2” ”Flowchart 2.4—No Power, Part 3” ”Flowchart 2.5—No Power, Part 4” ”Flowchart 2.6—No Video, Part 1” ”Flowchart 2.7—No Video, Part 2” ”Flowchart 2.8—Nonfunctioning Expansion Base (if applicable)”...
Page 46 Troubleshooting Table 2-5 Troubleshooting Flowcharts Overview (Continued) Flowchart Description 2.14 ”Flowchart 2.14—No OS Loading, CD-ROM or DVD-ROM Drive” 2.15 ”Flowchart 2.15—No OS Loading for QuickPlay Application, Part 1” 2.16 ”Flowchart 2.16—No OS Loading for QuickPlay Application, Part 2” 2.17 ”Flowchart 2.17—No Audio, Part 1” 2.18 ”Flowchart 2.18—No Audio, Part 2”...
Page 47 Troubleshooting Flowchart 2.1—Initial Troubleshooting Begin troubleshooting. Go to Is there “Flowchart 2.2—No Power, power? Part 1.” Check Beeps, LED board, LEDs, or error speaker messages? connections. Go to All drives “Flowchart working? 2.19—Nonfuncti oning Device.” Go to Is there video? “Flowchart Go to (no boot)
Page 48 Troubleshooting Flowchart 2.2—No Power, Part 1 No power (power LED is off). Remove from expansion base (if applicable). Go to Power up Power up Reset “Flowchart on battery on battery power.* 2.3—No Power, power? power? Part 2.” Go to Power up Power up Reset “Flowchart...
Page 49 Troubleshooting Flowchart 2.3—No Power, Part 2 Continued from “Flowchart 2.2—No Power, Part 1.” Visually check for debris in battery socket and clean if necessary. Power on? Done Check battery by recharging it, moving it to another notebook, or replacing it. Replace Power on? power supply...
Page 50 Troubleshooting Flowchart 2.4—No Power, Part 3 2–10 Maintenance and Service Guide...
Page 51 Troubleshooting Flowchart 2.5—No Power, Part 4 Continued from “Flowchart 2.4—No Power, Part 3.” Open notebook. Reseat loose Loose or components and damaged boards and parts? replace damaged items. Close notebook and retest. Replace the following items (if applicable). Power on? Check notebook operation after each replacement: 1.
Page 52 Troubleshooting Flowchart 2.6—No Video, Part 1 No video. Expansion Base Go to *NOTE: To change from internal to Stand-alone “Flowchart external display, use the hotkey or expansion 2.7—No Video, combination. base? Part 2.” Stand-alone Internal or Adjust Video OK? Done external brightness.
Page 53 Troubleshooting Flowchart 2.7—No Video, Part 2 Continued from “Flowchart 2.6—No Video, Part 1.” Remove notebook from expansion base, if connected. Adjust Check brightness display of external brightness. monitor. Go to “A” in “Flowchart Video OK? Video OK? Done 2.6—No Video, Part 1.”...
Page 54 Troubleshooting Flowchart 2.8—Nonfunctioning Expansion Base (if applicable) Nonfunctioning expansion base. Reseat power cord in expansion base and power outlet. Check voltage Reinstall setting on notebook into expansion base. expansion base. Reset monitor cable connector at Expansion expansion base. Done base operating? Expansion base...
Page 55 Troubleshooting Flowchart 2.9—No Operating System (OS) Loading No OS loading.* Reseat power cord in expansion base and power outlet. No OS loading from hard drive, go to “Flowchart 2.10—No OS Loading, Hard Drive, Part 1.” No OS loading from diskette drive, go to “Flowchart 2.13—No OS Loading, Diskette Drive.”...
Page 56 Troubleshooting Flowchart 2.10—No OS Loading, Hard Drive, Part 1 OS not loading from hard drive. Go to “Flowchart Nonsystem 2.11—No OS disk Loading, message? Hard Drive, Part 2.” Reseat external hard drive. OS loading? Done Boot from Go to Boot “Flowchart from 2.13—No OS...
Page 57 Troubleshooting Flowchart 2.11—No OS Loading, Hard Drive, Part 2 Continued from “Flowchart 2.10—No OS Reseat Loading, hard drive. Hard Drive, Part 1.” 1. Replace CD or hard drive. diskette in 2. Replace drive? Hard drive system board. Done accessible? Remove diskette and Run FDISK.
Page 58 Troubleshooting Flowchart 2.12—No OS Loading, Hard Drive, Part 3 Continued from “Flowchart 2.11—No OS Loading, Hard Drive, Part 2.” System Install OS files on hard and reboot. drive? Virus loading from Clean virus. Done hard drive? hard drive? Run SCANDISK Replace Diagnostics and check for...
Page 59 Troubleshooting Flowchart 2.13—No OS Loading, Diskette Drive OS not loading Reseat Done from diskette drive. loading? diskette drive. Bootable Install bootable Nonsystem diskette diskette and disk message? in drive? reboot notebook. Check diskette for system files. Go to Boot Try different “Flowchart from another diskette.
Page 60 Troubleshooting Flowchart 2.14—No OS Loading, CD-ROM or DVD-ROM Drive No OS Install bootable Bootable Disc loading from disc and disc in in drive? CD-ROM or reboot drive? DVD-ROM Drive. notebook. Install Try another bootable disc. bootable disc. Boots from Done CD or DVD? Boots from Reseat...
Page 61 2. Go to Control Panel > Administrative Tools > Computer Management > Disk Management and delete the Linux QuickPlay partition. The Linux QuickPlay partition will appear in the lower left corner as “Healthy (Unknown Partition).” 3. Reboot the computer from the HP QuickPlay CD. Follow the on-screen instructions. OS loads for Done...
Page 62 Windows. The second partition is used for QuickPlay. 4. Continue with the on-screen instructions to complete the installation of Windows on the first partition. Reboot the computer from the HP QuickPlay CD. Follow the on-screen instructions. OS loads for...
Page 63 Troubleshooting Flowchart 2.17—No Audio, Part 1 Turn up audio internally or No audio. Audio? Done externally. Go to Notebook in Internal “Flowchart expansion base Undock audio? 2.18—No Audio, (if applicable)? Part 2.” Replace the following expansion base Go to components one at a time, as applicable. “Flowchart Check audio status after each change.
Page 64 Troubleshooting Flowchart 2.18—No Audio, Part 2 Continued from “Flowchart 2.17—No Audio, Part 1.” Audio Reload driver in OS audio drivers. configured? Correct Load drivers and drivers for set configuration application? in OS. Connect to external speaker. Replace audio board and speaker Audio? Audio?
Page 65 Troubleshooting Flowchart 2.19—Nonfunctioning Device Nonfunctioning device. Reseat device. Unplug the nonfunctioning device from the notebook and inspect cables and plugs for bent or broken pins or other damage. Fix or Clear Any physical replace CMOS. device detected? broken item. Go to “Flowchart 2.9—No Reattach device.
Page 66 Troubleshooting Flowchart 2.20—Nonfunctioning Keyboard Keyboard not operating properly. Connect notebook to good external keyboard. External Replace device system works? board. Reseat internal keyboard connector (if applicable). Replace internal keyboard or cable. Done Done Replace system board. 2–26 Maintenance and Service Guide...
Page 67 Troubleshooting Flowchart 2.21—Nonfunctioning Pointing Device Pointing device not operating properly. Connect notebook to good external pointing device. Replace External system device board. works? Reseat internal pointing device connector (if applicable). Replace internal pointing device or cable. Done Done Replace system board.
Page 68 Troubleshooting Flowchart 2.22—No Network/Modem Connection No network or modem connection. Network Replace jack or modem or have jack jack active? activated. Connect Digital to nondigital line? line. Reload NIC/modem Done drivers and configured reconfigure. in OS? Disconnect all Replace power from NIC/modem the notebook (if applicable).
Page 69: Illustrated Parts Catalog
Illustrated Parts Catalog This chapter provides an illustrated parts breakdown and a reference for spare part numbers and option part numbers. 3.1 Serial Number Location When ordering parts or requesting information, provide the notebook serial number and model number located on the bottom of the notebook.
Page 70: Notebook Major Components
Illustrated Parts Catalog 3.2 Notebook Major Components Notebook Major Components, HP Pavilion dv1000 3–2 Maintenance and Service Guide...
Page 71 Spare Parts: Notebook Major Components Spare Part Item Description Number Display assemblies (include wireless antenna boards and cables) For use on HP Pavilion dv1000 notebook models 14.0-inch, WXGA, SVA with Brightview 373054-001 14.0-inch, WXGA 367783-001 For use on HP Compaq nx4800 notebook models 14.0-inch, WXGA, SVA with Brightview...
Page 72 Illustrated Parts Catalog Notebook Major Components, HP Compaq nx4800 and Compaq Presario V2000 3–4 Maintenance and Service Guide...
Page 73 Spare Parts: Notebook Major Components (Continued) Spare Part Item Description Number Switch covers (include wireless button and light) For use on HP Pavilion dv1000 notebook models 367781-001 with wireless capability For use on HP Pavilion dv1000 notebook models 367780-001 without wireless capability...
Page 74 Illustrated Parts Catalog Notebook Major Components, HP Pavilion dv1000 3–6 Maintenance and Service Guide...
Page 75 Illustrated Parts Catalog Table 3-1 Spare Parts: Notebook Major Components (Continued) Spare Part Item Description Number Keyboards For use on HP Pavilion dv1000 notebook models Belgium 367778-A41 Saudi Arabia 367778-171 Denmark 367778-081 Spain 367778-071 France 367778-051 Sweden/Finland 367778-B71 French 367778-121...
Page 76 Illustrated Parts Catalog Notebook Major Components, HP Compaq nx4800 and Compaq Presario V2000 3–8 Maintenance and Service Guide...
Page 77 Spare Parts: Notebook Major Components (Continued) Spare Part Item Description Number LED boards (include cable, not illustrated) For use on HP Pavilion dv1000 notebook models 367797-001 For use on HP Compaq nx4800 and 367798-001 Compaq Presario V2000 notebook models Top covers (include TouchPad)
Page 78 Illustrated Parts Catalog Notebook Major Components, HP Pavilion dv1000 3–10 Maintenance and Service Guide...
Page 79 Spare Part Item Description Number System boards (include disk cell RTC battery) For use on HP Pavilion dv1000 notebook models with 367799-001 Intel Pentium M processors For use on HP Pavilion dv1000 notebook models with 367800-001 Intel Celeron M processors...
Page 80 Illustrated Parts Catalog Notebook Major Components, HP Compaq nx4800 and Compaq Presario V2000 3–12 Maintenance and Service Guide...
Page 81 Table 3-1 Spare Parts: Notebook Major Components (Continued) Spare Part Item Description Number Base enclosures For use on HP Pavilion dv1000 notebook models 367763-001 For use on HP Compaq nx4800 and 367764-001 Compaq Presario V2000 notebook models Battery packs 12-cell, 8.8-AHr 367760-001 6-cell, 4.4-AHr...
Page 82 Illustrated Parts Catalog Notebook Major Components, HP Pavilion dv1000 3–14 Maintenance and Service Guide...
Page 83 Mini PCI communications cards 802.11b/g Broadcomm (MOW) 373047-001 802.11b/g Broadcomm (ROW) 373048-001 802.11b/g Broadcomm (Japan, for use only on 373061-291 HP Compaq nx4800 notebook models) 802.11b Intel (MOW) 373023-001 802.11b Intel (ROW) 373024-001 802.11b/g Intel (MOW) 373026-001 802.11b/g Intel (ROW) 373025-001 Bluetooth®...
Page 84 Illustrated Parts Catalog Notebook Major Components, HP Compaq nx4800 and Compaq Presario V2000 3–16 Maintenance and Service Guide...
Page 85 Spare Parts: Notebook Major Components (Continued) Spare Part Item Description Number Miscellaneous Plastics Kit For use on HP Pavilion dv1000 notebook models 367765-001 For use on HP Compaq nx4800 and 367766-001 Compaq Presario V2000 notebook models Includes: Hard drive cover (includes two captive screws)
Page 86: Miscellaneous Plastics Kit
Illustrated Parts Catalog 3.3 Miscellaneous Plastics Kit Miscellaneous Plastics Kit 3–18 Maintenance and Service Guide...
Page 87 Miscellaneous Plastics Kit Spare Part Number Information Spare Part Item Description Number Miscellaneous Plastics Kit For use on HP Pavilion dv1000 notebook models 367765-001 Includes: Mini PCI compartment cover Memory module compartment cover Notebook feet Hard drive cover For use on HP Compaq nx4800 and...
Page 88: Mass Storage Devices
Illustrated Parts Catalog 3.4 Mass Storage Devices Mass Storage Devices Table 3-3 Mass Storage Devices Spare Part Number Information Spare Part Item Description Number Hard drives (include frame and connector) 5400-rpm 80-GB 377651-001 60-GB 375980-001 3–20 Maintenance and Service Guide...
Page 89 381721-001 80-GB 367788-001 60-GB 367787-001 40-GB 367786-001 Optical drives For use on HP Pavilion dv1000 notebook models 8X DVD-ROM Drive 367789-001 24X DVD/CD-RW Combo Drive 367790-001 4X DVD+RW/R and CD-RW Combo Drive 373625-001 4X DVD±RW/R and CD-RW Combo Drive 375981-001 8X DVD±RW/R and CD-RW Combo Drive...
Page 90: Miscellaneous
Table 3-4 Spare Parts: Miscellaneous (not illustrated) Spare Part Description Number Logo Kits For use on HP Pavilion dv1000 notebook models 373058-001 For use on HP Compaq nx4800 notebook models 373530-001 For use on Compaq Presario V2000 notebook models 373059-001...
Page 91 Illustrated Parts Catalog Table 3-4 Spare Parts: Miscellaneous (not illustrated) (Continued) Spare Part Description Number Power cords For use in: Australia and New Zealand 373979-011 Belgium, Europe, Finland, France, Germany, Greece, 373979-021 the Netherlands, Norway, Portugal, Spain, and Sweden Canada, French Canada, Latin America, Taiwan, Thailand, 373979-001 and the United States Denmark...
Page 92: Sequential Part Number Listing
Battery pack, 6-cell, 4.4-AHr 367760-001 Battery pack, 12-cell, 8.8-AHr 367761-001 Top cover for use on HP Pavilion dv1000 notebook models (includes TouchPad) 367762-001 Top cover for use on Compaq Presario V2000 notebook models with a 1394 port, S-Video-out jack, expansion port,...
Page 93 Memory module, 512-MB (266 MHz) 367775-001 Memory module, 1024-MB (266 MHz) 367776-001 Screw Kit for use on HP Pavilion dv1000 notebook models 367777-001 Keyboard for use on Compaq Presario V2000 notebook models in Asia Pacific, Australia, Hong Kong, People’s Republic of China, and the United States...
Page 94 Table 3-5 Spare Parts: Sequential Part Number Listing (Continued) Spare Part Number Description 367778-061 Keyboard for use on HP Pavilion dv1000 notebook models in Italy 367778-071 Keyboard for use on HP Pavilion dv1000 notebook models in Spain 367778-081 Keyboard for use on HP Pavilion dv1000 notebook models in...
Page 95 Number Description 367778-B71 Keyboard for use on HP Pavilion dv1000 notebook models Finland and Sweden 367778-BB1 Keyboard for use on HP Pavilion dv1000 notebook models in Israel 367778-DJ1 Keyboard for use on HP Pavilion dv1000 notebook models in Greece 367779-001...
Page 96 Fan (includes thermal pad) 367796-001 Heat sink (includes thermal pad) 367797-001 LED board for use on HP Pavilion dv1000 notebook models (includes cable) 367798-001 LED board for use on HP Compaq nx4800 and Compaq Presario V2000 notebook models (includes cable)
Page 97 Compaq Presario V2000 notebook models 373056-001 Memory module, 128-MB (266 MHz) 373058-001 Logo Kit for use on HP Pavilion dv1000 notebook models 373059-001 Logo Kit for use on Compaq Presario V2000 notebook models 373060-001 Display assembly, 14.0-inch, WXGA, SVA with Brightview for...
Page 98 373528-001 Display assembly, 14.0-inch, WXGA, SVA for use on HP Compaq nx4800 notebook models 373529-001 Top cover for use on HP Compaq nx4800 notebook models (includes TouchPad) 373530-001 Logo Kit for use on HP Compaq nx4800 notebook models 373531-001...
Page 99 Power cord for use in Korea 373979-BB1 Power cord for use in Israel 374625-001 Speaker assembly for use on HP Compaq nx4800 and Compaq Presario V2000 notebook models 374874-001 Processor, Intel Celeron M 320 (1.3-GHz) with 400-MHz FSB (includes thermal pad)
Page 100 Left and right display hinge covers and brackets for use on HP Pavilion dv1000 notebook models 382078-001 Left and right display hinge covers and brackets for use on HP Compaq nx4800 and Compaq Presario notebook models 3–32 Maintenance and Service Guide...
Page 101: Removal And Replacement Preliminaries
Removal and Replacement Preliminaries This chapter provides essential information for proper and safe removal and replacement service. 4.1 Tools Required You will need the following tools to complete the removal and replacement procedures: ■ Magnetic screwdriver ■ Phillips P0 screwdriver ■...
Page 102: Preventing Damage To Removable Drives
Removal and Replacement Preliminaries Plastic Parts Using excessive force during disassembly and reassembly can damage plastic parts. Use care when handling the plastic parts. Apply pressure only at the points designated in the maintenance instructions. Cables and Connectors Ä CAUTION: When servicing the notebook, ensure that cables are placed in their proper locations during the reassembly process.
Page 103: Preventing Electrostatic Damage
Removal and Replacement Preliminaries ■ Before handling a drive, ensure that you are discharged of static electricity. While handling a drive, avoid touching the connector. ■ Handle drives on surfaces covered with at least one inch of shock-proof foam. ■ Avoid dropping drives from any height onto any surface.
Page 104: Packaging And Transporting Precautions
Removal and Replacement Preliminaries 4.5 Packaging and Transporting Precautions Use the following grounding precautions when packaging and transporting equipment: ■ To avoid hand contact, transport products in static-safe containers, such as tubes, bags, or boxes. ■ Protect all electrostatic-sensitive parts and assemblies with conductive or approved containers or packaging.
Page 105: Workstatinon Precautions
Removal and Replacement Preliminaries 4.6 Workstatinon Precautions Use the following grounding precautions at workstations: ■ Cover the workstation with approved static-shielding material Table 4-2, “Static-Shielding Materials” (refer to ■ Use a wrist strap connected to a properly grounded work surface and use properly grounded tools and equipment. ■...
Page 106: Grounding Equipment And Methods
Removal and Replacement Preliminaries 4.7 Grounding Equipment and Methods Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation. ■ When seated, wear a wrist strap connected to a grounded system. Wrist straps are flexible straps with a minimum of one megohm ±10% resistance in the ground cords.
Page 107 Removal and Replacement Preliminaries Other grounding equipment recommended for use in preventing electrostatic damage includes: ■ Antistatic tape ■ Antistatic smocks, aprons, and sleeve protectors ■ Conductive bins and other assembly or soldering aids ■ Nonconductive foam ■ Conductive tabletop workstations with ground cords of one megohm resistance ■...
Page 108 Removal and Replacement Preliminaries Table 4-1 shows how humidity affects the electrostatic voltage levels generated by different activities. Table 4-1 Typical Electrostatic Voltage Levels Relative Humidity Event Walking across carpet 35,000 V 15,000 V 7,500 V Walking across vinyl floor 12,000 V 5,000 V 3,000 V...
Page 109: Removal And Replacement Procedures
Removal and Replacement Procedures This chapter provides removal and replacement procedures. There are 58 screws, in 7 different sizes, that must be removed, replaced, or loosened when servicing the notebook. Make special note of each screw size and location during removal and replacement.
Page 110: Serial Number
Removal and Replacement Procedures 5.1 Serial Number Report the notebook serial number to HP when requesting information or ordering spare parts. The serial number is located on the bottom of the notebook. Serial Number Location 5–2 Maintenance and Service Guide...
Page 111: Disassembly Sequence Chart
Then contact Customer Care. Optical drive Switch cover HP Pavilion dv1000 = 3 HP Compaq nx4800 and Compaq Presario V2000 = 2 Keyboard HP Pavilion dv1000 = 2...
Page 112 Disassembly Sequence Chart (Continued) Section Description # of Screws Removed 5.10 Display assembly 5.11 Base enclosure HP Pavilion dv1000 = 19 HP Compaq nx4800 and Compaq Presario V2000 = 18 5.12 USB/S-Video controller board 5.13 Speaker assembly 5.14 RTC battery 5.15...
Page 113: Preparing The Notebook For Disassembly
Removal and Replacement Procedures 5.3 Preparing the Notebook for Disassembly Before you begin any removal or installation procedures: 1. Shut down the notebook. If you are unsure whether the notebook is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2.
Page 114 Removal and Replacement Procedures Removing the Battery Pack Reverse the above procedure to install the battery pack. 5–6 Maintenance and Service Guide...
Page 115 The hard drive cover is included in the Miscellaneous Plastics Kits, spare part numbers 367765-001 (for use on HP Pavilion dv1000 notebook models) and 367766-001 (for use on HP Compaq nx4800 and Compaq Presario V2000 notebook models). Removing the Hard Drive Cover Maintenance and Service Guide 5–7...
Page 116 Removal and Replacement Procedures Spare Part Number Information Hard drives (include frame and connector) 5400-rpm 80-GB 377651-001 60-GB 375980-001 4200-rpm 100-GB 381721-001 80-GB 367788-001 60-GB 367787-001 40-GB 367786-001 d. Use the mylar tab 1 on the right side of the hard drive to lift the right side of the hard drive up 2 until it disconnects from the notebook.
Page 117 Removal and Replacement Procedures f. Remove the 4 PM2.5×4.0 screws 1 that secure the hard drive frame to the hard drive. g. Lift the frame straight up 2 to remove if from the hard drive. h. Slide the hard drive connector 3 off the hard drive. Removing the Hard Drive Frame and Connector Reverse the above procedure to install and reassemble the hard drive.
Page 118: Notebook Feet
The notebook feet are adhesive-backed rubber pads. The feet are included in the Miscellaneous Plastics Kits, spare part numbers 367765-001 (for use on HP Pavilion dv1000 notebook models) and 367766-001 (for use on HP Compaq nx4800 and Compaq Presario V2000 notebook models). The feet attach to the base enclosure as illustrated below.
Page 119: Memory Module
✎ The memory module compartment cover is included in the Miscellaneous Plastics Kits, spare part numbers 367765-001 (for use on HP Pavilion dv1000 notebook models) and 367766-001 (for use on HP Compaq nx4800 and Compaq Presario V2000 notebook models). Maintenance and Service Guide...
Page 120 Removal and Replacement Procedures Removing the Memory Module Compartment Cover 5–12 Maintenance and Service Guide...
Page 121 Removal and Replacement Procedures 5. Spread the retaining tabs 1 on each side of the memory module socket to release the memory module. (The right side of the module rises away from the notebook.) 6. Slide the module away from the socket at an angle 2. ✎...
Page 122: Mini Pci Communications Card
Spare Part Number Information 802.11b/g Broadcomm (MOW) 373047-001 802.11b/g Broadcomm (ROW) 373048-001 802.11b/g Broadcomm (Japan, for use only on 373061-291 HP Compaq nx4800 notebook models) 802.11b Intel (MOW) 373023-001 802.11b Intel (ROW) 373024-001 802.11b/g Intel (MOW) 373026-001 802.11b/g Intel (ROW) 373025-001 Bluetooth®...
Page 123 ✎ The Mini PCI compartment cover is included in the Miscellaneous Plastics Kits, spare part numbers 367765-001 (for use on HP Pavilion dv1000 notebook models) and 367766-001 (for use on HP Compaq nx4800 and Compaq Presario V2000 notebook models). Removing the Mini PCI Compartment Cover Maintenance and Service Guide 5–15...
Page 124 Removal and Replacement Procedures ✎ Make note of which wireless antenna cable is attached to which antenna clip on the Mini PCI communications card before disconnecting the cables. 5. Disconnect the wireless antenna cables 1 from the Mini PCI communications card. 6.
Page 125: Optical Drive
4X DVD+RW/R and CD-RW Combo Drive 373625-001 4X DVD±RW/R and CD-RW Combo Drive 375981-001 8X DVD±RW/R and CD-RW Combo Drive 375983-001 For use on HP Compaq nx4800 and Compaq Presario V2000 notebook models 8X DVD-ROM Drive 373524-001 24X DVD/CD-RW Combo Drive 373525-001...
Page 126 Removal and Replacement Procedures 2. Remove the PM2.0×7.0 screw 1 that secures the optical drive to the notebook. 3. Insert a thin tool, such as a paper clip, into the media tray release hole 2. (The optical drive media tray releases from the optical drive.) 4.
Page 127: Switch Cover
Removal and Replacement Procedures 5.8 Switch Cover Spare Part Number Information For use on HP Pavilion dv1000 notebook models with wireless 367781-001 capability For use on HP Pavilion dv1000 notebook models without 367780-001 wireless capability For use on HP Compaq nx4800 and Compaq Presario V2000...
Page 128 Removal and Replacement Procedures ✎ Steps 3 through 9 apply only to HP Pavilion dv1000 notebook models. See steps 10 through 14 in this section for information on removing the switch cover on HP Compaq nx4800 and Compaq Presario V2000 notebook models.
Page 129 6. Insert a flat-blade screwdriver under the outside edges of the display hinge covers. 7. Lift up on the outside edges of the hinge covers 1 until the switch cover disengages 2 from the notebook. Releasing the Switch Cover, HP Pavilion dv1000 Notebook Models Only Maintenance and Service Guide 5–21...
Page 130 Removal and Replacement Procedures 8. Swing the rear edge of the switch cover forward. Removing the Switch Cover, HP Pavilion dv1000 Notebook Models Only 9. Remove the switch cover. 5–22 Maintenance and Service Guide...
Page 131 Removal and Replacement Procedures ✎ Steps 10 through 14 apply only to HP Compaq nx4800 and Compaq Presario V2000 notebook models. 10. Remove the 2 PM2.0×4.0 screws that secure the switch cover to the notebook. Removing the Switch Cover Screws, HP Compaq nx4800 and...
Page 132 2 until it disengages from the notebook. 14. Remove the switch cover. Removing the Switch Cover, HP Compaq nx4800 and Compaq Presario V2000 Notebook Models Only Reverse the above procedure to install the switch cover.
Page 133: Keyboard
Removal and Replacement Procedures 5.9 Keyboard Spare Part Number Information For use on HP Pavilion dv1000 notebook models Belgium 367778-A41 Norway 367778-091 Denmark 367778-081 Portugal 367778-131 France 367778-051 Saudi Arabia 367778-171 French Canada 367778-121 Spain 367778-071 Germany 367778-041 Sweden/Finland 367778-B71...
Page 134 Removal and Replacement Procedures ✎ Steps 6 through 11 apply only to HP Pavilion dv1000 notebook models. See steps 12 through 15 in this section for information on removing the keyboard on HP Compaq nx4800 and Compaq Presario V2000 notebook models.
Page 135 8. Open the notebook as far as possible. 9. Lift the rear edge of the keyboard and swing it forward until it rests on the palm rest. Releasing the Keyboard, HP Pavilion dv1000 Notebook Models Only Maintenance and Service Guide...
Page 136 10. Release the zero insertion force (ZIF) connector 1 to which the keyboard cable is connected and disconnect the keyboard cable 2 from the system board. Disconnecting the Keyboard Cable, HP Pavilion dv1000 Notebook Models Only 11. Remove the keyboard.
Page 137 Removal and Replacement Procedures ✎ Steps 12 through 15 apply only to HP Compaq nx4800 and Compaq Presario V2000 notebook models. 12. Remove the 4 PM2.0×3.0 screws 1 that secure the keyboard to the notebook. 13. Swing the rear edge of the keyboard up and forward 2 until it rests on the palm rest.
Page 138 14. Release the ZIF connector 1 to which the keyboard cable is connected and disconnect the keyboard cable 2 from the system board. Disconnecting the Keyboard Cable, HP Compaq nx4800 and Compaq Presario V2000 Notebook Models Only 15. Remove the keyboard.
Page 139: Display Assembly
Removal and Replacement Procedures 5.10 Display Assembly Spare Part Number Information For use on HP Pavilion dv1000 notebook models 14.0-inch, WXGA, SVA with Brightview 373054-001 14.0-inch, WXGA 367783-001 For use on HP Compaq nx4800 notebook models 14.0-inch, WXGA, SVA with Brightview 373060-001 14.0-inch, WXGA...
Page 140 Removal and Replacement Procedures 3. Disconnect the wireless antenna cables from the Mini PCI communications card. Disconnecting the Wireless Antenna Cables 4. Remove the wireless antenna cables from the Mini PCI and memory module compartments. 5. Remove the switch cover (Section 5.8).
Page 141 Removal and Replacement Procedures 9. Disconnect the display cable from the system board 1. 10. Remove the tape 2 that secures the wireless antenna cables to the top cover. 11. Remove the cables from the clips 3 in the top cover. Disconnecting the Display Cable and Removing the Wireless Antenna Cables Maintenance and Service Guide...
Page 142 Removal and Replacement Procedures ✎ Steps 12 and 13 apply only to HP Pavilion dv1000 notebook models. See steps 14 and 15 in this section for information on removing the display assembly on HP Compaq nx4800 and Compaq Presario V2000 notebook models.
Page 143 Removal and Replacement Procedures ✎ Steps 14 and 15 apply only to HP Compaq nx4800 and Compaq Presario V2000 notebook models. Ä CAUTION: Support the display assembly when removing the following screws. Failure to support the display assembly can result in damage to the display assembly and other notebook components.
Page 144: Base Enclosure
Removal and Replacement Procedures 5.11 Base Enclosure Spare Part Number Information For use on HP Pavilion dv1000 notebook models 367763-001 For use on HP Compaq nx4800 and Compaq Presario V2000 367764-001 notebook models 1. Prepare the notebook for disassembly (Section 5.3)
Page 145 Removal and Replacement Procedures ✎ Steps 2 through 7 apply only to HP Pavilion dv1000 notebook models. See steps 8 and 9 in this section for information on removing the base enclosure on HP Compaq nx4800 and Compaq Presario V2000 notebook models.
Page 146 3. Turn the notebook upside down with the front panel toward you. 4. Remove the following: ❏ 14 PM2.0×7.0 screws 1 ❏ 1 PM2.0×5.0 screw 2 ❏ 2 PM2.0×4.0 screws 3 Removing the Base Enclosure Screws, Part 2, HP Pavilion dv1000 Notebook Models Only 5–38 Maintenance and Service Guide...
Page 147 5. Swing the rear edge of the base enclosure straight up and forward 1 until it rests at an angle. 6. Slide the base enclosure back at an angle 2. 7. Remove the base enclosure. Removing the Base Enclosure, HP Pavilion dv1000 Notebook Models Only Maintenance and Service Guide 5–39...
Page 148 Removal and Replacement Procedures ✎ Steps 8 and 9 apply only to HP Compaq nx4800 and Compaq Presario V2000 notebook models. 8. Remove the following: ❏ 15 PM2.0×7.0 screws 1 ❏ 3 PM2.0×4.0 screws 2 9. Lift the base enclosure straight up and remove it 3.
Page 149: Usb/S-Video Controller Board
Removal and Replacement Procedures 5.12 USB/S-Video Controller Board Spare Part Number Information For use on HP Pavilion dv1000 notebook models and 367794-001 HP Compaq nx4800 and Compaq Presario V2000 notebook models with a 1394 port, S-Video-out jack, expansion port, and...
Page 150 Removal and Replacement Procedures 2. Remove the 2 PM2.0×4.0 screws 1 that secure the USB/S-Video controller board to the top cover. 3. Lift up on the right side of the board 2 to disconnect it from the system board. 4. Remove the USB/S-Video controller board. Removing the USB/S-Video Controller Board Reverse the above procedure to install the USB/S-Video controller board.
Page 151: Speaker Assembly
Removal and Replacement Procedures 5.13 Speaker Assembly Spare Part Number Information For use on HP Pavilion dv1000 notebook models 367793-001 For use on HP Compaq nx4800 and Compaq Presario V2000 374625-001 notebook models 1. Prepare the notebook for disassembly (Section 5.3)
Page 152 Removal and Replacement Procedures 2. Disconnect the speaker cable 1 from the system board. 3. Lift the speaker straight up to remove it from the top cover 2. Removing the Speaker Assembly Reverse the above procedure to install the speaker assembly. 5–44 Maintenance and Service Guide...
Page 153: Rtc Battery
Removal and Replacement Procedures 5.14 RTC Battery ✎ The RTC battery is included with the system board. Refer to Section 5.19, “System Board,” for more information. 1. Prepare the notebook for disassembly (Section 5.3) and remove the following components: ❏ Optical drive (Section 5.7)
Page 154: Menu Control Button Board
Removal and Replacement Procedures 5.15 Menu Control Button Board ✎ This section applies only to HP Pavilion dv1000 notebook models. Spare Part Number Information Menu control button board (includes bracket and cable, for use 373535-001 only on HP Pavilion dv1000 notebook models) 1.
Page 155 Removal and Replacement Procedures 3. Remove the tape that secures the menu control button board cable to the system board 1. 4. Release the ZIF connector 2 to which the menu control button board cable is connected and disconnect the cable 3. Disconnecting the Menu Control Button Board Cable Maintenance and Service Guide 5–47...
Page 156 Removal and Replacement Procedures 5. Remove the 4 PM2.0×3.0 screws 1 that secure the menu control button board and shield to the top cover. 6. Remove the menu control button board shield 2 and board 3. Removing the Menu Control Button Board and Shield Reverse the above procedure to install the menu control button board and shield.
Page 157: Heat Sink
Removal and Replacement Procedures 5.16 Heat Sink Spare Part Number Information Heat sink (includes thermal pad) 367796-001 1. Prepare the notebook for disassembly (Section 5.3) and remove the following components: ❏ Optical drive (Section 5.7) ❏ Switch cover (Section 5.8) ❏...
Page 158 Removal and Replacement Procedures 3. Disconnect the fan cable from the system board 1. 4. Remove the 3 PM2.0×4.0 screws 2 that secure the heat sink to the top cover. 5. Remove the heat sink 3. Removing the Heat Sink Reverse the above procedure to install the heat sink.
Page 159: Fan
Removal and Replacement Procedures 5.17 Fan Spare Part Number Information Fan (includes thermal pad) 367795-001 1. Prepare the notebook for disassembly (Section 5.3) and remove the following components: ❏ Optical drive (Section 5.7) ❏ Switch cover (Section 5.8) ❏ Keyboard (Section 5.9) ❏...
Page 160 Removal and Replacement Procedures 3. Remove the 2 PM2.0×4.0 screws 1 that secure the fan to the heat sink. 4. Remove the fan 2. Removing the Fan Reverse the above procedure to install the fan. 5–52 Maintenance and Service Guide...
Page 161: Processor
Removal and Replacement Procedures 5.18 Processor Spare Part Number Information Intel Pentium M 745 (1.8-GHz) with 400-MHz FSB 373053-001 Intel Pentium M 735 (1.7-GHz) with 400-MHz FSB 373052-001 Intel Pentium M 725 (1.6-GHz) with 400-MHz FSB 367771-001 Intel Pentium M 715A (1.5-GHz) with 400-MHz FSB 380690-001 Intel Pentium M 705 (1.5-GHz) with 400-MHz FSB 375979-001...
Page 162 Removal and Replacement Procedures 2. Turn the processor locking screw 1 ¼-turn counterclockwise until you feel a click. 3. Lift the processor 2 straight up and remove it. ✎ Note that the gold triangle 3 on the processor should be aligned in the front right corner when you install the processor.
Page 163: System Board
Removal and Replacement Procedures 5.19 System Board Spare Part Number Information For use on HP Pavilion dv1000 notebook models with 367799-001 Intel Pentium M processors For use on HP Pavilion dv1000 notebook models with 367800-001 Intel Celeron M processors For use on HP Compaq nx4800 and Compaq Presario V2000...
Page 164 Removal and Replacement Procedures 1. Prepare the notebook for disassembly (Section 5.3) and remove the following components: ❏ Optical drive (Section 5.7) ❏ Switch cover (Section 5.8) ❏ Keyboard (Section 5.9) ❏ Display assembly (Section 5.10) ❏ Base enclosoure (Section 5.11) ❏...
Page 165 4. Turn the top cover upside down with the front panel toward you. ✎ Steps 5 and 6 apply only to HP Pavilion dv1000 notebook models. See steps 7 and 8 in this section for information on removing the system board on HP Compaq nx4800 and Compaq Presario V2000 notebook models.
Page 166 Removal and Replacement Procedures ✎ Steps 7 and 8 apply only to HP Compaq nx4800 and Compaq Presario V2000 notebook models. 7. Release the ZIF connector 1 to which the LED board cable is connected and disconnect the cable 2 from the system board.
Page 167 Removal and Replacement Procedures 9. Flex and hold the left edge of the top cover to the left 1. 10. Lift the left side of the system board 2 until the USB 3 and 1394 connectors 4 are clear. Releasing the System Board, Part 1 Maintenance and Service Guide 5–59...
Page 168 Removal and Replacement Procedures 11. Flex and hold the front edge of the top cover forward 1. 12. Lift the front of the system board 2 until the audio connectors 3 are clear. Releasing the System Board, Part 2 5–60 Maintenance and Service Guide...
Page 169 Removal and Replacement Procedures 13. Slide the system board to the left at an angle and remove it from the top cover. Removing the System Board Reverse the above procedure to install the system board. Maintenance and Service Guide 5–61...
Page 170: Led Board
Removal and Replacement Procedures 5.20 LED Board Spare Part Number Information For use on HP Pavilion dv1000 notebook models 367797-001 For use on HP Compaq nx4800 and Compaq Presario V2000 367798-001 notebook models ✎ 1. Prepare the notebook for disassembly (Section 5.3) and...
Page 171 Removal and Replacement Procedures ✎ Steps 3 and 4 apply only to HP Pavilion dv1000 notebook models. See steps 5 and 6 in this section for information on removing the LED board on HP Compaq nx4800 and Compaq Presario V2000 notebook models.
Page 172 Removal and Replacement Procedures ✎ Steps 5 and 6 apply only to HP Compaq nx4800 and Compaq Presario V2000 notebook models. 5. Release the ZIF connector 1 to which the LED board cable is connected and disconnect the cable 2 from the system board.
Page 173: Specifications
1.19 in to 1.52 in 23.46 cm 9.24 in Width 33.40 cm 13.15 in Depth HP Compaq nx4800 and Compaq Presario V2000 Height (varies from front to back) 3.29 cm to 3.89 cm 1.30 in to 1.53 in Width 23.06 cm 9.08 in Depth 33.40 cm...
Page 174 0.5 oct/min sweep rate ✎ Applicable product safety standards specify thermal limits for plastic surfaces. The notebook operates well within this range of temperatures. * For HP Compaq nx4800 only: Operating 0°C to 35°C 32°F to 95°F (not writing to optical disc) Operating (writing to optical disc) 5°C to 35°C...
Page 175 Specifications Table 6-2 14.0-inch, WXGA, SVA Display Dimensions Height 27.94 cm 11.0 in Width 20.83 cm 8.2 in Diagonal 35.56 cm 14.0 in Number of colors Up to 16.8 million Contrast ratio 250:1 Brightness 180 nits typical Pixel resolution Pitch 0.279 ×...
Page 176: Hard Drives
Specifications Table 6-3 Hard Drives 80-GB 60-GB 60-GB 40-GB Dimensions Height 9.5 mm 9.5 mm 9.5 mm 9.5 mm Width 70 mm 70 mm 70 mm 70 mm Weight 99 g 102 g 99 g 99 g Interface type ATA-5 ATA-5 ATA-5 ATA-5...
Page 177 Specifications Table 6-4 Primary 6-cell, Li-Ion Battery Pack Dimensions Height 2.00 cm 0.79 in Width 9.40 cm 3.70 in Depth 13.40 cm 5.28 in Weight 0.34 kg 0.75 lb Energy Voltage 11.1 V Amp-hour capacity 4.4 Ah Watt-hour capacity 48 Wh Temperature Operating 5°C to 45°C...
Page 178 Specifications Table 6-5 24X DVD/CD-RW Combo Drive Applicable disk Read: Write: DVD-R, DVD-RW, CD-R and CD-RW DVD-ROM (DVD-5, DVD-9, DVD-10, DVD-18), CD-ROM (Mode 1 and 2) CD Digital Audio CD-XA ready (Mode 2, Form 1 and 2) CD-I ready (Mode 2, Form 1 and 2) CD-R, CD-RW Photo CD (single and...
Page 179 Specifications Table 6-5 24X DVD/CD-RW Combo Drive (Continued) Disk thickness 1.2 mm (0.047 in) Track pitch 0.74 µm Access time CD media DVD media Random < 110 ms < 130 ms Full stroke < 210 ms < 225 ms Audio output level Line-out, 0.7 V rms Cache buffer 2 MB...
Page 180 Specifications Table 6-6 4X DVD+RW/R and CD-RW Combo Drive Applicable disk Read: Write: DVD-R, DVD-RW, CD-R and CD-RW DVD-ROM (DVD-5, DVD-R and DVD-RW DVD-9, DVD-10, DVD-18), CD-ROM (Mode 1 and 2) CD Digital Audio CD-XA ready (Mode 2, Form 1 and 2) CD-I ready (Mode 2, Form 1 and 2) CD-R, CD-RW...
Page 181 Specifications Table 6-6 4X DVD+RW/R and CD-RW Combo Drive (Continued) Disk thickness 1.2 mm (0.047 in) Track pitch 0.74 µm Access time CD media DVD media Random < 175 ms < 230 ms Full stroke < 285 ms < 335 ms Audio output level Audio-out, 0.7 Vrms Cache buffer...
Page 182 Specifications Table 6-7 4X DVD±RW/R and CD-RW Combo Drive Applicable disk Read: Write: DVD-R, DVD-RW, CD-R and CD-RW DVD-ROM (DVD-5, DVD-R and DVD-RW DVD-9, DVD-10, DVD-18), CD-ROM (Mode 1 and 2) CD Digital Audio CD-XA ready (Mode 2, Form 1 and 2) CD-I ready (Mode 2, Form 1 and 2) CD-R, CD-RW...
Page 183 Specifications Table 6-7 4X DVD±RW/R and CD-RW Combo Drive (Continued) Disk thickness 1.2 mm (0.047 in) Track pitch 0.74 µm Access time Random < 175 ms < 230 ms Full stroke < 285 ms < 335 ms Audio output level Audio-out, 0.7 Vrms Cache buffer 2 MB...
Page 184 Specifications Table 6-8 8X DVD±RW/R and CD-RW Combo Drive Applicable disk Read: Write: DVD-R, DVD-RW, CD-R and CD-RW DVD-ROM (DVD-5, DVD-R and DVD-9, DVD-10, DVD-RW DVD-18), CD-ROM (Mode 1 and 2) CD Digital Audio CD-XA ready (Mode 2, Form 1 and 2) CD-I ready (Mode 2, Form 1 and 2) CD-R, CD-RW...
Page 185 Specifications Table 6-8 8X DVD±RW/R and CD-RW Combo Drive (Continued) Disk thickness 1.2 mm (0.047 in) Track pitch 0.74 µm Access time Random < 175 ms < 230 ms Full stroke < 285 ms < 335 ms Audio output level Audio-out, 0.7 Vrms Cache buffer 2 MB...
Page 186 Specifications Table 6-9 8X Max DVD-ROM Drive Applicable disk DVD-ROM (DVD-5, DVD-9, DVD-10, DVD-18) CD-ROM (Mode 1 and 2) CD Digital Audio CD-XA ready (Mode 2, Form 1 and 2) CD-I ready (Mode 2, Form 1 and 2) CD-R CD-RW Photo CD (single and multisession) CD-Bridge Center hole diameter...
Page 187 Specifications Table 6-9 8X Max DVD-ROM Drive (Continued) Track pitch 0.74 µm Access time CD media DVD media Random < 100 ms < 125 ms Full stroke < 175 ms < 225 ms Audio output level Line-out, 0.7 V rms Cache buffer 512 KB Data transfer rate...
Page 188: System Dma
Specifications Table 6-10 System DMA Hardware DMA System Function DMA0 DMA1* DMA2* DMA3 DMA4 Direct memory access controller DMA5* Available for PC Card DMA6 Not assigned DMA7 Not assigned *PC Card controller can use DMA 1, 2, or 5. 6–16 Maintenance and Service Guide...
Page 189: System Interrupts
Specifications Table 6-11 System Interrupts Hardware IRQ System Function IRQ0 System timer IRQ1 Standard 101-/102-Key or Microsoft Natural Keyboard IRQ2 Cascaded IRQ3 Intel 82801DB/DBM USB2 Enhanced Host Controller—24CD IRQ4 COM1 IRQ5* Conexant AC—Link Audio Intel 82801DB/DBM SMBus Controller—24C3 Data Fax Modem with SmartCP IRQ6 Diskette drive IRQ7*...
Page 190 Specifications Table 6-11 System Interrupts (Continued) Hardware IRQ System Function IRQ11 Intel USB EHCI controller—24CD Intel USB UHCI controller—24C4 Intel USB UHCI controller—24C7 Intel Pro/Wireless 2200BG TI OHCI 1394 host controller TI PCI1410 cardbus controller IRQ12 Synaptics PS/2 touch pad IRQ13 Numeric data processor IRQ14...
Page 191 Specifications Table 6-12 System I/O Addresses I/O Address (hex) System Function (shipping configuration) 000 - 00F DMA controller no. 1 010 - 01F Unused 020 - 021 Interrupt controller no. 1 022 - 024 Opti chipset configuration registers 025 - 03F Unused 02E - 02F 87334 “Super I/O”...
Page 192 Specifications Table 6-12 System I/O Addresses (Continued) I/O Address (hex) System Function (shipping configuration) 0A2 - 0BF Unused 0C0 - 0DF DMA controller no. 2 0E0 - 0EF Unused 0F0 - 0F1 Coprocessor busy clear/reset 0F2 - 0FF Unused 100 - 16F Unused 170 - 177 Secondary fixed disk controller...
Page 193 Specifications Table 6-12 System I/O Addresses (Continued) I/O Address (hex) System Function (shipping configuration) 2F0 - 2F7 Unused 2F8 - 2FF Infrared port 300 - 31F Unused 320 - 36F Unused 370 - 377 Secondary diskette drive controller 378 - 37F Parallel port (LPT1/default) 380 - 387 Unused...
Page 194: System Memory Map
Specifications Table 6-13 System Memory Map Size Memory Address System Function 640 KB 00000000-0009FFFF Base memory 128 KB 000A0000-000BFFFF Video memory 48 KB 000C0000-000CBFFF Video BIOS 160 KB 000C8000-000E7FFF Unused 64 KB 000E8000-000FFFFF System BIOS 15 MB 00100000-00FFFFFF Extended memory 58 MB 01000000-047FFFFF Super extended memory...
Page 195: Connector Pin Assignments
Connector Pin Assignments Maintenance and Service Guide A–1...
Page 196 Connector Pin Assignments Table A-2 RJ-45 (Network) Signal Signal Transmit + Unused Transmit – Receive – Receive + Unused Unused Unused A–2 Maintenance and Service Guide...
Page 197 Connector Pin Assignments Table A-3 S-Video-Out Signal Signal TV-Ground TV-CD TV-CVBS TV-Ground TV-Ground TV-YD TV-Ground Maintenance and Service Guide A–3...
Page 198: External Monitor
Connector Pin Assignments Table A-4 External Monitor Signal Signal Red analog +5 VDC Green analog Ground Blue analog Monitor detect Not connected DDC 2B data Ground Horizontal sync Ground analog Vertical sync Ground analog DDC 2B clock Ground analog A–4 Maintenance and Service Guide...
Page 199 Connector Pin Assignments Table A-5 RJ-11 (Modem) Signal Signal Unused Unused Unused Ring Unused Maintenance and Service Guide A–5...
Page 200 Connector Pin Assignments Table A-6 Audio-In (Microphone) Signal Signal Audio signal in Ground Audio signal in Table A-7 Audio-Out (Headphone) Signal Signal Audio out, left channel Ground Audio out, right channel A–6 Maintenance and Service Guide...
Page 201: Power Cord Set Requirements
Power Cord Set Requirements 3-Conductor Power Cord Set The wide range input feature of the notebook permits it to operate from any line voltage from 100 to 120 or 220 to 240 volts AC. The power cord set included with the notebook meets the requirements for use in the country where the equipment is purchased.
Page 202: General Requirements
Power Cord Set Requirements General Requirements The requirements listed below are applicable to all countries. ■ The length of the power cord set must be at least 1.5 m (5.0 ft) and a maximum of 2.0 m (6.5 ft). ■ All power cord sets must be approved by an acceptable accredited agency responsible for evaluation in the country where the power cord set will be used.
Page 203 Power Cord Set Requirements Country-Specific Requirements 3-Conductor Power Cord Set Requirements Country Accredited Agency Applicable Note Number Australia EANSW Austria Belgium CEBC Canada Denmark DEMKO Finland FIMKO France Germany Italy Japan METI The Netherlands KEMA Norway NEMKO Sweden SEMKO Switzerland Maintenance and Service Guide B–3...
Page 204 Power Cord Set Requirements 3-Conductor Power Cord Set Requirements (Continued) Country Accredited Agency Applicable Note Number United Kingdom United States ✎ 1. The flexible cord must be <HAR> Type HO5VV-F, 3-conductor, 1.0 mm² conductor size. Power cord set fittings (appliance coupler and wall plug) must bear the certification mark of the agency responsible for evaluation in the country where it will be used.
Page 205: Screw Listing
All screws listed in this appendix are available in the Miscellaneous Screw Kits, spare part numbers 367776-001 (for use on HP Pavilion dv1000 notebook models) and 373534-001 (for use on HP Compaq nx4800 and Compaq Presario V2000 notebook models).
Page 206 Screw Listing Table C-1 Phillips PM2.0×5.0 Screw Head Color Qty. Length Thread Width Black 5.0 mm 2.0 mm 4.0 mm Where used: Two screws that secure the hard drive cover to the notebook (screws are captured on the cover by C clips; documented in Section 5.3) Two screws that secure the memory module compartment cover to the...
Page 207 Width Black 5.0 mm 2.0 mm 4.0 mm Where used: 4 screws that secure the display assembly on the HP Compaq nx4800 and Compaq Presario V2000 notebook (documented in Section 5.10) Phillips M2.0×5.0 Screw Locations Maintenance and Service Guide C–3...
Page 208 Color Qty. Length Thread Width Black 5.0 mm 2.0 mm 4.0 mm Where used: 1 screw that secures the base enclosure on the HP Pavilion dv1000 notebook (documented in Section 5.11) Phillips M2.0×5.0 Screw Locations C–4 Maintenance and Service Guide...
Page 209 Screw Listing Table C-2 Phillips PM2.5×4.0 Screw Head Color Qty. Length Thread Width Silver 4.0 mm 2.5 mm 4.0 mm Where used: 4 screws that secure the hard drive frame to the hard drive (documented in Section 5.3) Phillips M2.5×4.0 Screw Locations Maintenance and Service Guide C–5...
Page 210 Screw Listing Table C-3 Phillips PM2.0×7.0 Screw Head Color Qty. Length Thread Width Black 7.0 mm 2.0 mm 4.0 mm Where used: 1 screw that secures the optical drive to the notebook (documented in Section 5.7) Phillips M2.0×7.0 Screw Locations C–6 Maintenance and Service Guide...
Page 211 Color Qty. Length Thread Width Black 7.0 mm 2.0 mm 4.0 mm Where used: 2 screws that secure the base enclosure on the HP Pavilion dv1000 notebook (documented in Section 5.11) Phillips M2.0×6.0 Screw Locations Maintenance and Service Guide C–7...
Page 212 Color Qty. Length Thread Width Black 7.0 mm 2.0 mm 4.0 mm Where used: 14 screws that secure the base enclosure on the HP Pavilion dv1000 notebook (documented in Section 5.11) Phillips M2.0×6.0 Screw Locations C–8 Maintenance and Service Guide...
Page 213 Width Black 7.0 mm 2.0 mm 4.0 mm Where used: 15 screws that secure the base enclosure on the HP Compaq nx4800 and Compaq Presario V2000 notebook (documented in Section 5.11) Phillips M2.0×6.0 Screw Locations Maintenance and Service Guide C–9...
Page 214 Color Qty. Length Thread Width Black 4.0 mm 2.0 mm 4.0 mm Where used: 3 screws that secure the switch cover on the HP Pavilion dv1000 notebook (documented in Section 5.8) Phillips M2.0×4.0 Screw Locations C–10 Maintenance and Service Guide...
Page 215 Width Black 4.0 mm 2.0 mm 4.0 mm Where used: 2 screws that secure the switch cover on the HP Compaq nx4800 and Compaq Presario V2000 notebook (documented in Section 5.8) Phillips M2.0×4.0 Screw Locations Maintenance and Service Guide C–11...
Page 216 Head Color Qty. Length Thread Width Black 4.0 mm 2.0 mm 4.0 mm Where used: 2 screws that secure the keyboard on the HP Pavilion dv1000 notebook (documented in Section 5.9) Phillips M2.0×4.0 Screw Locations C–12 Maintenance and Service Guide...
Page 217 Color Qty. Length Thread Width Black 4.0 mm 2.0 mm 4.0 mm Where used: 2 screws that secure the base enclosure on the HP Pavilion dv1000 notebook (documented in Section 5.11) Phillips M2.0×4.0 Screw Locations Maintenance and Service Guide C–13...
Page 218 Width Black 4.0 mm 2.0 mm 4.0 mm Where used: 3 screws that secure the base enclosure on the HP Compaq nx4800 and Compaq Presario V2000 notebook (documented in Section 5.11) Phillips M2.0×4.0 Screw Locations C–14 Maintenance and Service Guide...
Page 219 Screw Listing Table C-4 Phillips PM2.0×4.0 Screw (Continued) Head Color Qty. Length Thread Width Black 4.0 mm 2.0 mm 4.0 mm Where used: 2 screws that secure the USB/S-Video controller board to the notebook (documented in Section 5.12) Phillips M2.0×4.0 Screw Locations Maintenance and Service Guide C–15...
Page 220 Screw Listing Table C-4 Phillips PM2.0×4.0 Screw (Continued) Head Color Qty. Length Thread Width Black 4.0 mm 2.0 mm 4.0 mm Where used: 3 screws that secure the heat sink to the notebook (documented in Section 5.16) Phillips M2.0×4.0 Screw Locations C–16 Maintenance and Service Guide...
Page 221 Screw Listing Table C-4 Phillips PM2.0×4.0 Screw (Continued) Head Color Qty. Length Thread Width Black 4.0 mm 2.0 mm 4.0 mm Where used: 2 screws that secure the fan to the heat sink (documented in Section 5.17) Phillips M2.0×4.0 Screw Locations Maintenance and Service Guide C–17...
Page 222 Color Qty. Length Thread Width Black 4.0 mm 2.0 mm 4.0 mm Where used: 4 screws that secure the system board on the HP Pavilion dv1000 notebook (documented in Section 5.19) Phillips M2.0×4.0 Screw Locations C–18 Maintenance and Service Guide...
Page 223 Width Black 4.0 mm 2.0 mm 4.0 mm Where used: 4 screws that secure the system board on the HP Compaq nx4800 and Compaq Presario V2000 notebook (documented in Section 5.19) Phillips M2.0×4.0 Screw Locations Maintenance and Service Guide C–19...
Page 224 Thread Width Black 3.0 mm 2.0 mm 4.0 mm Where used: 4 screws that secure the keyboard on the HP Compaq nx4800 and Compaq Presario V2000 notebook (documented in Section 5.9) Phillips M2.0×3.0 Screw Locations C–20 Maintenance and Service Guide...
Page 225 Length Thread Width Black 3.0 mm 2.0 mm 4.0 mm Where used: 4 screws that secure the menu control button board on the HP Pavilion dv1000 notebook (documented in Section 5.15) Phillips M2.0×3.0 Screw Locations Maintenance and Service Guide C–21...
Page 226 Width Black 3.0 mm 2.0 mm 4.0 mm Where used: 2 screws that secure the LED board on the HP Compaq nx4800 and Compaq Presario V2000 notebook (documented in Section 5.20) Phillips M2.0×3.0 Screw Locations C–22 Maintenance and Service Guide...
Page 227 Length Thread Width Silver 7.0 mm 2.0 mm 4.0 mm Where used: 4 screws that secure the display assembly on the HP Pavilion dv1000 notebook (documented in Section 5.10) Phillips M2.0×5.0 Round Head Screw Locations Maintenance and Service Guide C–23...
Page 228 Color Qty. Length Thread Width Black 2.0 mm 1.5 mm 6.0 mm Where used: 3 screws that secure the LED board on the HP Pavilion dv1000 notebook (documented in Section 5.20) Phillips M1.5×2.0 Screw Locations C–24 Maintenance and Service Guide...
Page 229 Index 1394 port 1–11 1–13 battery light 1–7 1–9 6-in-1 Digital Media Reader battery pack 1–11 location 1–32 1–34 6-in-1 Digital Media Reader removal 5–5 light 1–11 spare part numbers 3–13 6-in-1 Memory Reader 1–13 3–24 5–5 6-in-1 Memory Reader light specifications 6–5 1–13 battery pack release latch...
Page 230 Index top 1–22 1–24 1–26 display release button 1–7 1–9 1–28 1–30 display switch 1–22 1–28 Computer Setup DMA specifications 6–16 Advanced Menu 2–4 drives, preventing damage 4–2 Main Menu 2–2 DVD button 1–23 overview 2–1 DVD+RW/R and CD-RW Security Menu 2–3 Combo Drive Tools Menu 2–4 removal 5–17...
Page 231 3–28 drive 2–16 2–17 2–18 heat sink no power 2–8 2–10 2–11 removal 5–49 no video 2–12 2–13 spare part number 3–9 nonfunctioning device 3–28 5–49 2–25 HP USB pocket drive, spare part number 3–21 Maintenance and Service Guide Index–3...
Page 232 Index memory module compartment cover I/O address specifications illustrated 3–18 6–19 removal 5–11 IDE drive light 1–7 1–9 menu control button board interrupt specifications 6–17 removal 5–46 spare part number 3–11 keyboard 3–30 5–46 removal 5–25 microphone jack spare part numbers 3–7 location 1–7 1–9 3–25...
Page 233 Index Music button 1–23 PC Card slots 1–15 1–17 mute button 1–25 1–29 plastic parts 4–2 mute light 1–25 1–29 Play/Pause button, location 1–23 pointing device, network jack troubleshooting 2–27 location 1–15 1–17 power button 1–22 1–29 pin assignments A–2 power button light 1–27 network, troubleshooting 2–28 power connector 1–15...
Page 234 Index replacement hard drive 6–4 preliminaries 4–1 I/O addresses 6–19 procedures 5–1 interrupts 6–17 right-side components 1–10 memory map 6–22 1–12 notebook 6–1 RJ-11 (modem) jack static shielding materials 4–8 location 1–15 1–17 Stop button 1–25 pin assignments A–5 S-Video-out jack RJ-45 (network) jack location 1–11 1–13...
Page 235 Index troubleshooting audio 2–23 video recorder, spare part Computer Setup 2–1 number 3–22 3–24 expansion base 2–14 video troubleshooting 2–12 flowcharts 2–5 volume down button 1–25 keyboard 2–26 1–29 modem 2–28 volume mute button 1–25 network 2–28 1–29 no OS loading for volume up button 1–25 1–29 QuickPlay Application...

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Compaq nx4800

HP Pavilion dv1000 Maintenance And Service Manual

1 Product Description

2 Troubleshooting

3 Illustrated Parts Catalog

4 Removal and Replacement Preliminaries

5 Removal and Replacement Procedures

6 Specifications

Quick Links

Troubleshooting

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Summary of Contents for HP Pavilion dv1000

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Table of Contents