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TROUBLESHOOTING
Antenna Reception Problems
I'm having trouble receiving certain channels.
• There are lots of factors that can affect your reception. Tall buildings, mature trees, even
hills between you and the broadcast towers can interfere and change the direction of the
signals you receive. You might still need to make adjustments after you position the antenna
to account for these factors. Any time you change the antenna's position, make sure you
re-scan for channels on your TV or digital TV converter box. The channels you receive may
have changed.
• Is the antenna sitting on a metal surface (like a metal stand)? Move it to a non-metal surface
(metal interferes with reception).
• Try using the antenna without the amplifier. Move the switch on the Xtend's amplifier to the
BYPASS position.
• Move the antenna close to a window. Some construction materials (such as aluminum siding)
make it more difficult to get good reception. Re-scan for channels when you're finished.
• Position the antenna as high as possible. Most of the time, this increases your chances of
reception. Re-scan for channels when you're finished.
• Make sure you uncoil the antenna's cable completely. Leaving it coiled will reduce reception
performance.
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