SolarEdge SE3000 Installation Manual page 96

SolarEdge will determine whether the Product should be returned to SolarEdge and, if
SolarEdge so determined, the Return Merchandise Authorization ("RMA") Procedure (set
out below) will be invoked. Where replacement Products are sent, SolarEdge generally
sends such products within 48 hours. The repaired Product or replacement parts or Product,
as applicable, shall continue to be covered under the Limited Warranty for the remainder of
the then-current Warranty Period for the Product.
Where the RMA Procedure is invoked by SolarEdge, SolarEdge will instruct buyer how to
package and ship the Product or part(s) to the designated location. SolarEdge will bear the
cost of such shipment, upon receipt of the Product or part(s), SolarEdge will, at its expense
and sole discretion, either repair or replace the Product or part(s).
SolarEdge will deliver the repaired or replaced Product or part(s) to buyer at buyer's
designated location. SolarEdge will bear the cost of such shipment. SolarEdge may elect to
ship replacement Product and/or part(s) prior to receipt of the Product and/or part(s) to be
returned to SolarEdge as per the above.
Where SolarEdge decides to repair the Product or part(s), warranty coverage includes labor
and material costs necessarily incurred to correct the Product defect; and where SolarEdge
decides to replace the Product or part(s) to which the Limited Warranty applies, warranty
coverage includes the cost of the replacement the Product or part(s). In addition, SolarEdge
shall bear shipping costs in respect to the foregoing, as set out above. All other costs,
including, without limitation, travel and boarding costs of SolarEdge service personnel that
are incurred for repairs of Products on-site, as well as costs related to buyer's employees
and contractors repair or replacement activities, are not covered by the Limited Warranty
and, unless otherwise agreed in writing in advance by SolarEdge, shall be borne by the
buyer.
Warranty Exclusions: This Limited Warranty will not apply if (a) buyer is in default
under the General Terms and Conditions or other Agreement governing the purchase of the
Product, or (b) the Product or any part thereof is:

damaged as a result of misuse, abuse, accident, negligence or failure to maintain the
Product;

damaged as a result of modifications, alterations or attachments thereto which were
not pre-authorized in writing by SolarEdge;

damaged due to the failure to observe the applicable safety regulations governing the
proper use of the Product;

installed or operated not in strict conformance with the Documentation, including
without limitation, not ensuring sufficient ventilation for the Product as described in
SolarEdge installation guide;

opened, modified or disassembled in any way without SolarEdge's prior written
consent;

used in combination with equipment, items or materials not permitted by the
Documentation or in violation of local codes and standards;

damaged or rendered non-functional as a result of power surges, lightning, fire, flood,
pest damage, accident, action of third parties, or other events beyond SolarEdge's
reasonable control or not arising from normal operating conditions; or
SolarEdge Installation Guide – MAN-01-00057-2.0
Limited Product Warranty
96