HP EliteBook x360 1030 G2 Maintenance And Service Manual
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HP EliteBook x360 1030 G2 Maintenance And Service Manual

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HP EliteBook x360 1030 G2
Maintenance and Service Guide
IMPORTANT! This document is intended for
HP authorized service providers only.

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Summary of Contents for HP EliteBook x360 1030 G2

  • Page 1 HP EliteBook x360 1030 G2 Maintenance and Service Guide IMPORTANT! This document is intended for HP authorized service providers only.
  • Page 2 © Copyright 2017 Hewlett-Packard Development Company, L.P. Bluetooth is a trademark owned by its proprietor and used by HP Inc. under license. Intel, Celeron, and Pentium are U.S. registered trademarks of Intel Corporation. Microsoft and Windows are either registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries.
  • Page 3 Safety warning notice WARNING! To reduce the possibility of heat-related injuries or of overheating the device, do not place the device directly on your lap or obstruct the device air vents. Use the device only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow.
  • Page 4 Safety warning notice...

  • Page 5: Table Of Contents

    Table of contents 1 Product description ............................1 2 External component identification ........................4 Locating hardware ..............................4 Locating software ..............................4 Display ..................................5 Fingerprint reader ..............................6 Lights ..................................7 Special keys ................................8 TouchPad ................................9 Left side ................................10 Right side ................................
  • Page 6 Using HP Sure Start (select products only) ......................57 7 Using HP PC Hardware Diagnostics (UEFI) ....................... 58 Downloading HP PC Hardware Diagnostics (UEFI) to a USB device ..............58 8 Specifications .............................. 60 9 Backing up, restoring, and recovering ......................61 Creating recovery media and backups ........................
  • Page 7 Using the HP Recovery partition (select products only) ..........64 Using HP Recovery media to recover ................64 Changing the computer boot order ................65 Removing the HP Recovery partition (select products only) ......... 66 10 Statement of memory volatility ........................67 Nonvolatile memory usage ..........................
  • Page 8 viii...

  • Page 9: Product Description

    Product description Category Description Product Name HP EliteBook x360 1030 G2 Processors ● Intel® Core™ i7-7600U 2.80-GHz (SC turbo up to 3.90-GHz) processor (4.0-MB SmartCache, dual core, 7.5-W) Intel Core i5-7300U 2.60-GHz (SC turbo up to 3.50-GHz) processor (3.0-MB SmartCache, ●...
  • Page 10 Near field communication (NFC) options by way of module Two built-in M.2 / PCIe WLAN antennas Support for the HP It4132 LTE/HSPA+ 4G with GPS M.2 WWAN module and HP hs3210 WW HSPA+ without GPS WWAN module Support for no WWAN option External media cards Micro-Secure Digital (SD®) media reader slot...
  • Page 11 Category Description Security ● Support for Trusted Platfom Module (TPM) 1.2/2.0 (default) (Infineon; soldered to system board) ● Support for drive encryption preboot (password) Support for power-on authentication (password) ● Support for integrated active smart card reader ● ● Support for security cable lock ●...

  • Page 12: External Component Identification

    External component identification Locating hardware To find out what hardware is installed on your computer: ▲ Type device manager in the taskbar search box, and then select the Device Manager app. A list displays all the devices installed on your computer. For information about system hardware components and the system BIOS version number, press fn+esc (select products only).

  • Page 13: Display

    For wireless regulatory notices, see the section of the Regulatory, Safety, and Environmental Notices that applies to your country or region. To access this guide: Type support in the taskbar search box, and then select the HP Support Assistant app. – or – Display...

  • Page 14: Fingerprint Reader

    Item Component Description Click the question mark icon in the taskbar. Select My PC, select the Specifications tab, and then select User Guides. Fingerprint reader Component Description Fingerprint reader (select models only) Allows a fingerprint logon to Windows, instead of a password logon.

  • Page 15: Lights

    Lights Component Description Caps lock light On: Caps lock is on, which switches the key input to all capital letters. lock light On: The key is locked. Privacy key light On: Privacy zone is on, which helps prevent side-angle viewing. Mute light ●...

  • Page 16: Special Keys

    Special keys Component Description Displays system information when pressed in combination with key. Executes frequently used system functions when pressed in combination with the key, or other key. These key combinations are called hot keys. Windows key Opens the Start menu. NOTE: Pressing the Windows key again will close the Start menu.

  • Page 17: Touchpad

    TouchPad Item Component Description TouchPad zone Reads finger gestures to move the pointer to activate items on the screen. Left TouchPad button Functions like the left button on an external mouse. Right TouchPad button Functions like the right button on an external mouse. Near field communications (NFC) tapping area (select Allows you to touch an NFC-compatible device to this area to models only)

  • Page 18: Left Side

    Left side Component Description Power button ● When the computer is off, press the button to turn on the computer. ● When the computer is on, press the button briefly to initiate Sleep. ● When the computer is in the Sleep state, press the button briefly to exit Sleep.
  • Page 19 Audio-out (headphone)/Audio-in Type support in the taskbar search box, and then select (microphone) jack (continued) the HP Support Assistant app. – or – Click the question mark icon in the taskbar. Select My PC, select the Specifications tab, and then select User Guides.

  • Page 20: Right Side

    Right side Component Description microSD memory card reader Reads optional memory cards that store, manage, share or access information. To insert a card: Hold the card label-side up, with the connectors facing the computer. Inser the card into the memory card reader, and then press in on the card until it is firmly seated.

  • Page 21: Bottom

    Component Description Battery light (continued) ● Off: The battery is not charging. Power connector Connects an AC adapter. Bottom Item Component Description Speakers (2) Produce sound. Vents (3) Enable airflow to cool internal components. NOTE: The computer fan starts up automatically to cool internal components and prevent overheating.

  • Page 22: Illustrated Parts Catalog

    Illustrated parts catalog NOTE: HP continually improves and changes product parts. For complete and current information on supported parts for the computer, go to http://partsurfer.hp.com, select the country or region, and then follow the on-screen instructions. Service label When ordering parts or requesting information, provide the computer serial number and model number provided on the service tag.
  • Page 23 Component HP product name (select products only) Serial number Product number Warranty period Model name (select products only) ● Regulatory label(s)—Provide(s) regulatory information about the computer. ● Wireless certification label(s)—Provide(s) information about optional wireless devices and the approval markings for the countries or regions in which the devices have been approved for use.

  • Page 24: Computer Major Components

    Computer major components Chapter 3 Illustrated parts catalog...
  • Page 25 Item Component Spare part number Display assembly: The TouchScreen display is spared only as an entire assembly. 13.3-in, UHD, BrightView (3840×2160), UWVA TouchScreen display panel assembly 917928-001 13.3-in, FHD, BrightView (1920×1080), LED, UWVA TouchScreen display panel assembly 917927-001 Keyboard/top cover (includes keyboard cable, top cover shielding, and magnets): For use in Belgium 920484-A41 For use in Brazil...
  • Page 26 Equipped with an Intel Core i5-7200U 2.50-GHz (SC turbo up to 3.10-GHz) processor (3.0- 917101-001 MB SmartCache, dual core, 7.5-W), 4.0-GB of system memory, and a non-Windows 10 operating system Audio jack board (includes cable) 917890-001 WWAN module: HP It4132 LTE/HSPA+ 4G with GPS M.2 WWAN module 845710-001 Chapter 3 Illustrated parts catalog...

  • Page 27: Miscellaneous Parts

    Item Component Spare part number HP hs3210 WW HSPA+ without GPS WWAN module 860726-001 Solid-state drive: 512-GB Turbo Drive G2 solid-state drive with TLC 917926-001 256-GB Turbo Drive G2 solid-state drive with TLC 917925-001 256-GB M.2 SATA SED solid-state drive with Opal2 and TLC 917924-001 128-GB M.2 SATA-3 solid-state drive...
  • Page 28 Component Spare part number For use in Denmark 213353-001 For use in Europe 213350-001 For use in India 404827-001 For use in Israel 398063-001 For use in Italy 213352-001 For use in Japan 226768-001 For use in North America 213349-001 For use in the People’s Republic of China 286497-001 For use in South Korea...
  • Page 29 Component Spare part number For use in Thailand 285096-012 and 285096-006 For use in the United Kingdom and Singapore 213351-013 and 213351-008 Power cord – C5 connector, 3-pin, black, 0.50-m, for use only in Europe 213350-011 Power cord – Option-917, 3-cord, 1.83-m, RoHS 361240-00 Power cord –...

  • Page 30: Removal And Replacement Preliminary Requirements

    Removal and replacement preliminary requirements Tools required You will need the following tools to complete the removal and replacement procedures: ● Flat-bladed screw driver ● Magnetic screw driver Phillips P0 screw driver ● ● T4 Torx screw driver Service considerations The following sections include some of the considerations that you must keep in mind during disassembly and assembly procedures.

  • Page 31: Cables And Connectors

    Cables and connectors CAUTION: When servicing the computer, be sure that cables are placed in their proper locations during the reassembly process. Improper cable placement can damage the computer. Cables must be handled with extreme care to avoid damage. Apply only the tension required to unseat or seat the cables during removal and insertion.

  • Page 32: Grounding Guidelines

    Grounding guidelines Electrostatic discharge damage Electronic components are sensitive to electrostatic discharge (ESD). Circuitry design and structure determine the degree of sensitivity. Networks built into many integrated circuits provide some protection, but in many cases, ESD contains enough power to alter device parameters or melt silicon junctions. A discharge of static electricity from a finger or other conductor can destroy static-sensitive devices or microcircuitry.

  • Page 33: Packaging And Transporting Guidelines

    Packaging and transporting guidelines Follow these grounding guidelines when packaging and transporting equipment: To avoid hand contact, transport products in static-safe tubes, bags, or boxes. ● ● Protect ESD-sensitive parts and assemblies with conductive or approved containers or packaging. Keep ESD-sensitive parts in their containers until the parts arrive at static-free workstations. ●...
  • Page 34 Equipment guidelines Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation. ● When seated, wear a wrist strap connected to a grounded system. Wrist straps are flexible straps with a minimum of one megohm ±10% resistance in the ground cords. To provide proper ground, wear a strap snugly against the skin at all times.

  • Page 35: Removal And Replacement Procedures

    Accessing these parts can damage the computer or void the warranty. NOTE: HP continually improves and changes product parts. For complete and current information on supported parts for your computer, go to http://partsurfer.hp.com, select your country or region, and then follow the on-screen instructions. Component replacement procedures There are as many as 44 screws that must be removed, replaced, and/or loosened when servicing the computer.
  • Page 36 Use a case utility tool (1) or similar thin plastic tool to separate the rear edge (2) of the bottom cover and the keyboard/top cover. Remove the bottom cover (3) by sliding it up and back at an angle. Reverse this procedure to install the bottom cover. Chapter 5 Removal and replacement procedures...

  • Page 37: Battery

    Battery Description Spare part number 3-cell, 57-WHr, 4.94-AHr, Li-ion battery (includes cable) 863280-855 Before removing the battery, follow these steps: Turn off the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Disconnect the power from the computer by unplugging the power cord from the computer.

  • Page 38: Solid-State Drive

    Solid-state drive Description Spare part number 512-GB Turbo Drive G2 solid-state drive supporting TLC 917926-001 256-GB Turbo Drive G2 solid-state drive supporting TLC 917925-001 256-GB M.2 SATA SED solid-state drive supporting Opal2 and TLC 917924-001 128-GB M.2 SATA-3 solid-state drive 917923-001 Before removing the solid-state drive, follow these steps: Shut down the computer.

  • Page 39: Wwan Module

    WWAN module Description Spare part number HP It4132 LTE/HSPA+ 4G with GPS M.2 WWAN module 845710-001 HP hs3210 WW HSPA+ without GPS WWAN module 860726-001 CAUTION: To prevent an unresponsive system, replace the wireless board only with a wireless board authorized for use in the computer by the governmental agency that regulates wireless devices in your country or region.
  • Page 40 Remove the WWAN module (3) by pulling the board away from the slot at an angle. NOTE: If the WWAN antenna is not connected to the terminal on the WWAN module, a protective sleeve must be installed on the antenna connector, as shown in the following illustration. Reverse this procedure to install the WWAN module.

  • Page 41: Thermal Sensor Board

    Thermal sensor board Description Spare part number Thermal sensor board (includes cable and double-sided adhesive) 917887-001 Before removing the thermal sensor board, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.

  • Page 42: Fan

    Description Spare part number Fan (includes cable and foam padding) 917886-001 Before removing the fan, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Disconnect all external devices connected to the computer.

  • Page 43: Speakers

    Speakers Description Spare part number Speakers (includes cables, left and right speakers, and two rubber isolators) 924935-001 Before removing the speakers, follow these steps: Turn off the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
  • Page 44 Slide the left speaker forward (3), and then remove the left speaker. CAUTION: When removing the speakers, make note of the location of the two rubber isolators (4). Failure to properly install or damage to these isolators can result in degraded speaker performance. Reverse this procedure to install the speakers.

  • Page 45: Touchpad Cable

    TouchPad cable NOTE: The TouchPad spare part kit does not include the TouchPad cable. The TouchPad cable is included in the Cable Kit, spare part number 917893-001, which also includes the NFC board cable. Before removing the TouchPad cable, follow these steps: Turn off the computer.

  • Page 46: Touchpad

    TouchPad Description Spare part number TouchPad (includes NFC board cable) 924936-001 NOTE: The TouchPad spare part kit does not include the TouchPad bracket or TouchPad cable. The TouchPad cable is included in the Cable Kit, spare part number 917893-001, which also includes the NFC board cable.
  • Page 47 Remove the four Phillips PM2.0×2.4 screws (1) that secure the TouchPad to the keyboard/top cover. Remove the TouchPad (2) and cable. Reverse this procedure to install the TouchPad. Component replacement procedures...

  • Page 48: Nfc Board

    NFC board Description Spare part number NFC board 917894-001 NOTE: The NFC board spare part kit does not include the NFC board cable. The NFC board cable is included in the Cable Kit, spare part number 917893-001. Before removing the NFC board, follow these steps: Turn off the computer.

  • Page 49: Card Reader Board Cable

    Card reader board cable NOTE: The card reader board cable is included in the Cable Kit, spare part number 917893-001. Before removing the card reader board cable, follow these steps: Turn off the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.

  • Page 50: Card Reader Board

    Card reader board Description Spare part number Card reader board 917892-001 NOTE: The card reader board spare part kit does not include the card reader board cable. The card reader board cable is included in the Cable Kit, spare part number 917893-001. Before removing the card reader board, follow these steps: Turn off the computer.

  • Page 51: System Board

    System board NOTE: The system board spare part kit includes the processor, a graphics subsystem with UMA memory, and replacement thermal material. Description Spare part number Equipped with an Intel Core i7-7600U 2.80-GHz (SC turbo up to 3.90-GHz) processor (4.0-MB 920054-601 SmartCache, dual core, 7.5-W), 16.0-GB of system memory, and the Windows 10 operating system Equipped with an Intel Core i7-7600U 2.80-GHz (SC turbo up to 3.90-GHz) processor (4.0-MB...
  • Page 52 Remove the system board: Disconnect the following cables from the system board: (1) Display infrared camera cable (2) WLAN antenna cables NOTE: The #1/white WLAN antenna cable connects to the WLAN module "#1/Main" terminal. The #2/ black WLAN antenna cable connects to the WLAN module "#2/Aux" terminal. (3) WWAN antenna cables NOTE: The #5/red WWAN antenna cable connects to the WWAN module #5/Main terminal.
  • Page 53 Remove the five Philllips PM2.0×3.4 screws (2) and the Philllips PM2.0×2.4 screw (3) that secure the system board to the keyboard/top cover. Lift the front edge of the system board (1) until it rests at an angle. Rotate the left side of the system board (2) counterclockwise until the entire left side of the system board is clear of the keyboard/top cover.

  • Page 54: Heat Sink

    Heat sink Description Spare part number Heat sink (includes replacement thermal material) (see WWAN module on page 31)-001 Before removing the heat sink, follow these steps: Turn off the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
  • Page 55 Reverse this procedure to install the heat sink. Component replacement procedures...

  • Page 56: Fingerprint Reader Board Cable

    Fingerprint reader board cable NOTE: The fingerprint reader board spare part kit does not include the fingerprint reader board cable. The fingerprint reader board cable is included in the Cable Kit, spare part number 917893-001. Before removing the fingerprint reader board cable, follow these steps: Turn off the computer.
  • Page 57 Fingerprint reader board Description Spare part number Fingerprint reader board (includes double-sided adhesive) 917891-001 NOTE: The fingerprint reader board spare part kit does not include the fingerprint reader board cable. The fingerprint reader board cable is included in the Cable Kit, spare part number 917893-001. Before removing the fingerprint reader board, follow these steps: Turn off the computer.

  • Page 58: Audio Jack Board

    Detach the fingerprint reader board (4) from the keyboard/top cover. (The fingerprint reader board is attached to the keyboard/top cover with double-sided adhesive.) Remove the fingerprint reader board. Reverse this procedure to install the fingerprint reader board. Audio jack board Description Spare part number Audio jack board (includes cable)
  • Page 59 Remove the audio jack board (3) by sliding it up and to the left at an angle. Reverse this procedure to install the audio jack board. Component replacement procedures...

  • Page 60: Display Assembly

    Display assembly Description Spare part number 13.3-in, UHD, BrightView (3840×2160), UWVA TouchScreen display panel assembly 917928-001 13.3-in, FHD, BrightView (1920×1080), LED, UWVA TouchScreen display panel assembly 917927-001 Before removing the display assembly, follow these steps: Turn off the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
  • Page 61 Remove the six Phillips PM2.5×5.6 screws that secure the display assembly to the keyboard/top cover. Rotate the display assembly into the entertainment mode (1). Release the display assembly by sliding the hinges forward (2). Remove the display assembly (3). Reverse this procedure to install the display assembly. Component replacement procedures...

  • Page 62: Computer Setup (Bios), Tpm, And Hp Sure Start

    Starting Computer Setup ▲ Turn on or restart the computer, and when the HP logo appears, press to enter Computer Setup. Using a USB keyboard or USB mouse to start Computer Setup (BIOS) You can start Computer Setup by using a keyboard or mouse connected to a USB port, but you must first disable FastBoot.

  • Page 63: Restoring Factory Settings In Computer Setup

    Updating the BIOS Updated versions of the BIOS may be available on the HP website. Most BIOS updates on the HP website are packaged in compressed files called SoftPaqs. Some download packages contain a file named Readme.txt, which contains information regarding installing and troubleshooting the file.

  • Page 64: Downloading A Bios Update

    Do not shut down the computer or initiate Sleep. Do not insert, remove, connect, or disconnect any device, cable, or cord. Type support in the taskbar search box, and then select the HP Support Assistant app. – or – Select the question mark icon in the taskbar.

  • Page 65: Changing The Boot Order Using The F9 Prompt

    If the BIOS becomes corrupted or is attacked, HP Sure Start automatically restores the BIOS to its previously safe state, without user intervention. HP Sure Start is configured and already enabled so that most users can use the HP Sure Start default configuration. The default configuration can be customized by advanced users.

  • Page 66: Using Hp Pc Hardware Diagnostics (Uefi)

    Using HP PC Hardware Diagnostics (UEFI) HP PC Hardware Diagnostics is a Unified Extensible Firmware Interface (UEFI) that allows you to run diagnostic tests to determine whether the computer hardware is functioning properly. The tool runs outside the operating system so that it can isolate hardware failures from issues that are caused by the operating system or other software components.
  • Page 67 Enter the product name or number. – or – Select Identify now to let HP automatically detect your product. Select your computer, and then select your operating system. In the Diagnostic section, follow the on-screen instructions to select and download the UEFI version you want.

  • Page 68: Specifications

    Specifications Metric U.S. Computer dimensions Width 31.7 cm 12.5 in Depth 21.9 cm 8.6 in Height 1.5 cm 0.6 in Weight 1.4 kg 3.06 lbs Temperature Operating 5°C to 35°C 41°F to 95°F ‑20°C to 60°C ‑4°F to 140°F Nonoperating Relative humidity (noncondensing) Operating 10% to 90%...

  • Page 69: Backing Up, Restoring, And Recovering

    Use HP Recovery Manager to create HP Recovery media after you successfully set up the computer. This step creates a backup of the HP Recovery partition on the computer. The backup can be used to reinstall the original operating system in cases where the hard drive is corrupted or has been replaced. For...

  • Page 70: Using Windows Tools

    HP Recovery media can also be used to customize the system or restore the factory image if you replace the hard drive.

  • Page 71: Restore And Recovery

    Creating HP Recovery media (select products only) on page If your computer does not allow the creation of HP Recovery media or if the HP Recovery media does not ● work, you can obtain recovery media for your system from support. See the Worldwide Telephone Numbers booklet included with the computer.

  • Page 72: Using The Hp Recovery Partition (Select Products Only)

    Using HP Recovery media to recover You can use HP Recovery media to recover the original system. This method can be used if your system does not have an HP Recovery partition or if the hard drive is not working properly.

  • Page 73: Changing The Computer Boot Order

    Changing the computer boot order If your computer does not restart in HP Recovery Manager, you can change the computer boot order, which is the order of devices listed in BIOS where the computer looks for startup information. You can change the selection to an optical drive or a USB flash drive.

  • Page 74: Removing The Hp Recovery Partition (Select Products Only)

    Removing the HP Recovery partition (select products only) HP Recovery Manager software allows you to remove the HP Recovery partition to free up hard drive space. IMPORTANT: After you remove the HP Recovery partition, you will not be able to perform System Recovery or create HP Recovery media from the HP Recovery partition.

  • Page 75: 10 Statement Of Memory Volatility

    Following system shutdown and removal of all power sources from an HP Business PC system, personal data can remain on volatile system memory (DIMMs) for a finite period of time and will also remain in nonvolatile memory.
  • Page 76 Reboot the system. If the system has a Trusted Platform Module (TPM) and/or fingerprint reader, one or two prompts will appear—one to clear the TPM and the other to Reset Fingerprint Sensor; press or tap to accept or to reject. Remove all power and system batteries for at least 24 hours.

  • Page 77: Nonvolatile Memory Usage

    HP Sure Start only) backup of The content is managed Embedded Controller. critical System solely by the HP Sure Start BIOS code, EC Embedded Controller. firmware, and critical PC configuration data for select...
  • Page 78 Fingerprint reader 512 KByte flash Stores Fingerprint reader memory is Only a digitally signed fingerprint programmed by user application can make the templates. enrollment in HP call to write to the flash. ProtectTools Security Manager. Chapter 10 Statement of memory volatility...

  • Page 79: Questions And Answers

    HP has provided options in Computer Setup (BIOS) to allow you to run in legacy BIOS, if required by the operating system. Examples of this requirement would be if you upgrade or downgrade the OS.

  • Page 80: Using Hp Sure Start (Select Models Only)

    BIOS to its previously safe state, without user intervention. Those select computer models ship with HP Sure Start configured and enabled. HP Sure Start is configured and already enabled so that most users can use the HP Sure Start default configuration. The default configuration can be customized by advanced users.

  • Page 81: 11 Power Cord Set Requirements

    11 Power cord set requirements The wide-range input feature of the computer permits it to operate from any line voltage from 100 to 120 volts AC, or from 220 to 240 volts AC. The 3-conductor power cord set included with the computer meets the requirements for use in the country or region where the equipment is purchased.
  • Page 82 Country/region Accredited agency Applicable note number South Korea Sweden CEMKO Switzerland Taiwan BSMI The United Kingdom The United States The flexible cord must be Type HO5VV-F, 3-conductor, 1.0-mm² conductor size. Power cord set fittings (appliance coupler and wall plug) must bear the certification mark of the agency responsible for evaluation in the country or region where it will be used. The flexible cord must be Type SPT-3 or equivalent, No.

  • Page 83: 12 Recycling

    Follow the local laws and regulations in your area for battery disposal. HP encourages customers to recycle used electronic hardware, HP original print cartridges, and rechargeable batteries. For more information about recycling programs, see the HP Web site at http://www.hp.com/recycle.

  • Page 84: Index

    19, 46 buttons spare part numbers 52 hinge, spare part number 19 power 10 display components 5 HP PC Hardware Diagnostics (UEFI) Touchpad 9 display panel, product description 1 using 58 volume 11 drives HP Recovery Manager...
  • Page 85 19 system 63 call end 7 plastic parts, service USB flash drive 64 caps lock 7 considerations 22 using HP Recovery media 62 fn lock 7 ports recovery media infrared camera 5 HDMI 12 creating 61...
  • Page 86 regulatory information regulatory label 15 thermal sensor board wireless certification labels 15 removal 33 removal/replacement procedures spare part number 19, 33 tools required 22 removing personal data from volatile TouchPad system memory 67 removal 38 right-side components 12 spare part number 18, 38 TouchPad button 9 TouchPad cable Screw Kit, spare part number 21...

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