HP Spectre 13-v0 SERIES Maintenance And Service Manual
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HP Spectre 13-v0 SERIES Maintenance And Service Manual

HP Spectre 13-v0 SERIES Maintenance And Service Manual

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HP Spectre Notebook PC
* Model numbers 13-v000 through 13-v099
HP Spectre Pro13 G1 Notebook PC
Maintenance and Service Guide

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Summary of Contents for HP Spectre 13-v0 SERIES

  • Page 1 HP Spectre Notebook PC * Model numbers 13-v000 through 13-v099 HP Spectre Pro13 G1 Notebook PC Maintenance and Service Guide...
  • Page 2 HP Inc. under license. bound by the terms of the HP End User License Not all features are available in all editions of Intel, Celeron, and Pentium are trademarks of Agreement (EULA).
  • Page 3 Safety warning notice WARNING! To reduce the possibility of heat-related injuries or of overheating the device, do not place the device directly on your lap or obstruct the device air vents. Use the device only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow.
  • Page 4 Safety warning notice...

  • Page 5: Table Of Contents

    Table of contents 1 Product description ............................1 2 External component identification ........................4 Locating hardware ..............................4 Locating software ..............................4 Display ..................................5 Top ..................................6 TouchPad ............................. 6 Lights ..............................7 Button and speakers ........................... 8 Keys ..............................9 Using the action keys ........................
  • Page 6 Downloading a BIOS update ......................42 7 Using HP PC Hardware Diagnostics (UEFI) ....................... 43 Downloading HP PC Hardware Diagnostics (UEFI) to a USB device ..............43 8 Backing up, restoring, and recovering in Windows 10 ..................45 Creating recovery media and backups ........................ 45 Creating HP Recovery media (select products only) .................

  • Page 7: Product Description

    512-GB ● 256-GB Camera and microphone HP TrueVision HD webcam – indicator LED, USB 2.0, BSI sensor, f2.4 1280×720 by 30 frames per second Integrated dual-array digital microphones with appropriate beam-forming, echo-cancellation, noise-reduction software Enable HP Noise Cancellation with automatic speech recognition (ASR) Audio Bang &...
  • Page 8 Support for 4-cell, 38-Wh, 4.95-Ah, li-ion battery Security Support for Trusted Platfom Module (TPM) 2.0 Optimize for Win 10 security features: Device Guard, NextGen Credentials, Virual Secure Mode (HP Spectre Pro13 G1 models) BitLocker (HP Spectre Pro13 G1 models) Operating system...
  • Page 9 Windows 10 Home 64 High End Windows 10 Home 64 High Single Language Windows 10 Home 64 Chinese Market – CPPP Restore media (HP Spectre Pro13 G1 models): Windows 10 SSRU Windows 10 SSRD Certified (HP Spectre Pro13 G1 models):...

  • Page 10: External Component Identification

    External component identification Locating hardware To find out what hardware is installed on your computer: ▲ Type device manager in the taskbar search box, and then select the Device Manager app. A list displays all the devices installed on your computer. For information about system hardware components and the system BIOS version number, press fn+esc (select products only).

  • Page 11: Display

    For wireless regulatory notices, see the section of the Regulatory, Safety, and Environmental Notices that applies to your country or region. To access this guide: Select the Start button, select All apps, select HP Help and Support, and then select HP Documentation. ▲ Display...

  • Page 12: Top

    TouchPad Component Description TouchPad zone Reads your finger gestures to move the pointer or activate items on the screen. Left TouchPad button Functions like the left button on an external mouse. Right TouchPad button Functions like the right button on an external mouse. Chapter 2 External component identification...

  • Page 13: Lights

    Lights Component Description Power light On: The computer is on. ● ● Blinking: The computer is in the Sleep state, a power- saving state. The computer shuts off power to the display and other unneeded components. Off: The computer is off or in Hibernation. Hibernation is a ●...

  • Page 14: Button And Speakers

    Button and speakers Component Description Power button ● When the computer is off, press the button to turn on the computer. ● When the computer is on, press the button briefly to initiate Sleep. ● When the computer is in the Sleep state, press the button briefly to exit Sleep.

  • Page 15: Keys

    Keys Component Description Displays system information when pressed in combination with key. Executes frequently used system functions when pressed in combination with the key or one of the action keys. Windows key Opens the Start menu. NOTE: Pressing the Windows key again will close the Start menu.

  • Page 16: Using The Action Keys

    Using the action keys An action key performs an assigned function. ● ● The icon on each action key illustrates the function for that key. ● To use an action key, press and hold the key. Icon Description Decreases the screen brightness incrementally as long as you hold down the key. Increases the screen brightness incrementally as long as you hold down the key.

  • Page 17: Rear Side

    For additional safety information, refer to the Regulatory, Safety, and Environmental Notices. To access this guide: Select the Start button, select All apps, select HP Help and ▲ Support, and then select HP Documentation. NOTE: When a device is connected to the jack, the computer speakers are disabled.

  • Page 18: Bottom

    Bottom Component Description Vents (4) Enable airflow to cool internal components. NOTE: The computer fan starts up automatically to cool internal components and prevent overheating. It is normal for the internal fan to cycle on and off during routine operation. Chapter 2 External component identification...

  • Page 19: Service Tag

    Service tag When ordering parts or requesting information, provide the computer serial number and model number provided on the service tag. Item Description Function Product name This is the product name affixed to the front of the computer. Serial number (s/n) This is an alphanumeric identifier that is unique to each product.

  • Page 20: Illustrated Parts Catalog

    Illustrated parts catalog NOTE: HP continually improves and changes product parts. For complete and current information on supported parts for your computer, go to http://partsurfer.hp.com, select your country or region, and then follow the on-screen instructions. Computer major components Chapter 3 Illustrated parts catalog...
  • Page 21 ● 1-TB 912677-001 ● 512-GB 855609-001 256-GB 855608-001 ● For use in HP Spectre Pro13 G1 Notebook PC models ● 512-GB 900890-001 ● 256-GB 900889-001 Solid-state drive bracket (included in Bracket Kit; not illustrated) 904845-001 Fans (includes left and right fans)

  • Page 22: Rubber Kit

    Item Component Spare part number (13) 3-cell, 45-Wh, 3.83-Ah, Li-ion battery (includes cable) 844199-855 (14) Bottom cover 855626-001 Rubber Kit Item Component Spare part number Rubber Kit 854832-001 Top rubber strip Bottom rubber strip Chapter 3 Illustrated parts catalog...

  • Page 23: Miscellaneous Parts

    For use in the United States (2 pin) 840802-001 For use in South Korea (3 pin) 846250-009 Power cord, duckhead, for use in HP Spectre Pro13 G1 Notebook PC models For use in South Korea (3 pin) 846250-009 Screw Kit...
  • Page 24 Component Spare part number HP Business Backpack 718548-001 HP Business Slim Load Top Case 718549-001 Chapter 3 Illustrated parts catalog...

  • Page 25: Removal And Replacement Procedures Preliminary Requirements

    Removal and replacement procedures preliminary requirements Tools required You will need the following tools to complete the removal and replacement procedures: Case utility tool or similar plastic, flat-tipped tool ● ● Flat-bladed screwdriver Magnetic screwdriver ● ● Phillips P0 and P1 screwdrivers Service considerations The following sections include some of the considerations that you must keep in mind during disassembly and assembly procedures.

  • Page 26: Cables And Connectors

    Cables and connectors CAUTION: When servicing the computer, be sure that cables are placed in their proper locations during the reassembly process. Improper cable placement can damage the computer. Cables must be handled with extreme care to avoid damage. Apply only the tension required to unseat or seat the cables during removal and insertion.

  • Page 27: Grounding Guidelines

    Grounding guidelines Electrostatic discharge damage Electronic components are sensitive to electrostatic discharge (ESD). Circuitry design and structure determine the degree of sensitivity. Networks built into many integrated circuits provide some protection, but in many cases, ESD contains enough power to alter device parameters or melt silicon junctions. A discharge of static electricity from a finger or other conductor can destroy static-sensitive devices or microcircuitry.

  • Page 28: Packaging And Transporting Guidelines

    Packaging and transporting guidelines Follow these grounding guidelines when packaging and transporting equipment: To avoid hand contact, transport products in static-safe tubes, bags, or boxes. ● ● Protect ESD-sensitive parts and assemblies with conductive or approved containers or packaging. ● Keep ESD-sensitive parts in their containers until the parts arrive at static-free workstations.

  • Page 29: Equipment Guidelines

    Equipment guidelines Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation. When seated, wear a wrist strap connected to a grounded system. Wrist straps are flexible straps with a ● minimum of one megohm ±10% resistance in the ground cords. To provide proper ground, wear a strap snugly against the skin at all times.

  • Page 30: Removal And Replacement Procedures For Authorized Service Provider Parts

    Accessing these parts can damage the computer or void the warranty. NOTE: HP continually improves and changes product parts. For complete and current information on supported parts for your computer, go to http://partsurfer.hp.com, select your country or region, and then follow the on-screen instructions. Component replacement procedures...
  • Page 31 Remove the five Phillips PM2.0×5.0 screws (2) that secure the bottom cover to the computer. Use a case utility tool or similar plastic, flat-tipped tool to separate the left edge of the bottom cover from keyboard/top cover (1). Separate the front edge (2) and the right edge (3) of the bottom cover from keyboard/top cover. Remove the bottom cover (4).

  • Page 32: Battery

    Battery Description Spare part number 3-cell, 45-Wh, 3.83-Ah, Li-ion battery 844199-855 Before removing the battery, follow these steps: Turn off the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Disconnect the power from the computer by unplugging the power cord from the computer.
  • Page 33 Remove the battery (4). Reverse this procedure to install the battery. Component replacement procedures...

  • Page 34: Solid-State Drive

    Solid-state drive for use in HP Spectre Notebook PC models (PCIe, M.2, NVMe, TLC) 1-TB, PCIe 912677-001 512-GB 855609-001 256-GB 855608-001 Solid-state drive for use in HP Spectre Pro13 G1 Notebook PC models (PCIe, M.2, NVMe, TLC) 512-GB 900890-001 256-GB 900889-001 Solid-state drive bracket (included in Bracket Kit) 904845-001 Before removing the solid-state drive, follow these steps: Turn off the computer.

  • Page 35: Wlan Module

    Spare part number WLAN board (for use in HP Spectre Notebook PC models) 855631-001 Intel Dual band wireless-AC 8260 802.11ac 2x2 WiFi + BT 4.2 Combo Adaptor (non-vPro)(for use in HP 827407-005 Spectre Pro13 G1 Notebook PC models) WLAN board bracket (included in Bracket Kit)
  • Page 36 NOTE: The WLAN antenna cable labeled “1/MAIN” connects to the WLAN module “Main” terminal. The WLAN antenna cable labeled “2/AUX” connects to the WLAN module “Aux” terminal. Lift the module out of the socket (2). NOTE: If the WLAN antennas are not connected to the WLAN module, the protective sleeve should be installed on the antenna connectors, as shown in the following illustration.

  • Page 37: Speakers

    Speakers Description Spare part number Right speaker 855633-001 Left speaker 855634-001 Before removing the speakers, follow these steps: Turn off the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Disconnect the power from the computer by unplugging the power cord from the computer.

  • Page 38: Touchpad Board

    TouchPad board Description Spare part number TouchPad board 855632-001 Before removing the TouchPad board, follow these steps: Turn off the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Disconnect the power from the computer by unplugging the power cord from the computer.

  • Page 39: Fan

    Description Spare part number Fans (includes left and right fans) 855629-001 Before removing the fans, follow these steps: Turn off the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Disconnect the power from the computer by unplugging the power cord from the computer.
  • Page 40 To remove the right fan, disconnect the fan cables from the system board (1), remove the two Phillips PM2.0×3.0 screws (2), and then lift the fan at an angle (approximately 45 degrees) and pull it out from under the edge of the computer (3). Reverse this procedure to install the fans.

  • Page 41: System Board

    System board Description Spare part number Equipped with an Intel Core i7-6500U 2.50-GHz processor, 8 GB of system RAM, and the Windows 10 854753-601 Professional operating system Equipped with an Intel Core i7-6500U 2.50-GHz processor, 8 GB of system RAM, and a non- 854753-001 Windows operating system Equipped with an Intel Core i5-6200U 2.30-GHz processor, 8 GB of system RAM, and the Windows 10...
  • Page 42 Remove the three Phillips PM2.0×3.0 screws (1) that secure the system board to the computer. Swing the rear edge of the system board up and forward so you can access the RTC battery cable underneath (2). Disconnect the RTC battery cable (3) from the system board. Remove the system board (4).

  • Page 43: Heat Sink

    Heat sink Description Spare part number Heat sink (includes replacement thermal material) 854752-001 Before removing the heat sink, follow these steps: Turn off the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Disconnect the power from the computer by unplugging the power cord from the computer.
  • Page 44 Reverse this procedure to install the heat sink. Chapter 5 Removal and replacement procedures for Authorized Service Provider parts...

  • Page 45: Cable Locations

    Cable locations Description Spare part number TouchPad cable 855627-001 WLAN board cable 855628-001 Use the following image to determine proper cable routing. (1): WLAN board cable (2): TouchPad cable Component replacement procedures...

  • Page 46: Display Assembly, Top Cover, Keyboard

    Display assembly, top cover, keyboard The display assembly is spared with the top cover and keyboard as one whole component. Individual display components are not spared. Description Spare part number Display assembly and top cover with keyboard for use in Belgium 855641-A41 Display assembly and top cover with keyboard for use in Bulgaria 855641-261...

  • Page 47: Using Setup Utility (Bios) In Windows 10

    To reveal the BIOS version information (also known as ROM date and System BIOS), use one of these options. ● HP Support Assistant Type support in the taskbar search box, and then select the HP Support Assistant app. – or – Click the question mark icon in the taskbar.

  • Page 48: Downloading A Bios Update

    If your computer is connected to a network, consult the network administrator before installing any software updates, especially system BIOS updates. Type support in the taskbar search box, and then select the HP Support Assistant app. – or – Click the question mark icon in the taskbar.

  • Page 49: Using Hp Pc Hardware Diagnostics (Uefi)

    Using HP PC Hardware Diagnostics (UEFI) HP PC Hardware Diagnostics is a Unified Extensible Firmware Interface (UEFI) that allows you to run diagnostic tests to determine whether the computer hardware is functioning properly. The tool runs outside the operating system so that it can isolate hardware failures from issues that are caused by the operating system or other software components.
  • Page 50 Enter the product name or number. – or – Select Identify now to let HP automatically detect your product. Select your computer, and then select your operating system. In the Diagnostic section, follow the on-screen instructions to select and download the UEFI version you want.

  • Page 51: Backing Up, Restoring, And Recovering In Windows 10

    Use HP Recovery Manager to create HP Recovery media after you successfully set up the computer. This ● step creates a backup of the HP Recovery partition on the computer. The backup can be used to reinstall the original operating system in cases where the hard drive is corrupted or has been replaced. For...

  • Page 52: Using Windows Tools

    HP Recovery media can also be used to customize the system or restore the factory image if you replace the hard drive.

  • Page 53: Restore And Recovery

    Creating HP Recovery media (select products only) on page If your computer does not allow the creation of HP Recovery media or if the HP Recovery media does not ● work, you can obtain recovery media for your system from support. See the Worldwide Telephone Numbers booklet included with the computer.
  • Page 54 Using HP Recovery media to recover You can use HP Recovery media to recover the original system. This method can be used if your system does not have an HP Recovery partition or if the hard drive is not working properly.

  • Page 55: Changing The Computer Boot Order

    Changing the computer boot order If your computer does not restart in HP Recovery Manager, you can change the computer boot order, which is the order of devices listed in BIOS where the computer looks for startup information. You can change the selection to an optical drive or a USB flash drive.

  • Page 56: Specifications

    100–240 V, 50–60 Hz. Although the computer can be powered from a standalone DC power source, it should be powered only with an AC adapter or a DC power source that is supplied and approved by HP for use with this computer. Metric U.S.

  • Page 57: 10 Power Cord Set Requirements

    10 Power cord set requirements The wide-range input feature of the computer permits it to operate from any line voltage from 100 to 120 volts AC, or from 220 to 240 volts AC. The 3-conductor power cord set included with the computer meets the requirements for use in the country or region where the equipment is purchased.
  • Page 58 Country/region Accredited agency Applicable note number Sweden SEMKO Switzerland Taiwan BSMI The United Kingdom The United States The flexible cord must be Type HO5VV-F, 3-conductor, 1.0-mm² conductor size. Power cord set fittings (appliance coupler and wall plug) must bear the certification mark of the agency responsible for evaluation in the country or region where it will be used. The flexible cord must be Type SPT-3 or equivalent, No.

  • Page 59: 11 Recycling

    Follow the local laws and regulations in your area for battery disposal. HP encourages customers to recycle used electronic hardware, HP original print cartridges, and rechargeable batteries. For more information about recycling programs, see the HP Web site at http://www.hp.com/recycle.

  • Page 60: Index

    37 left TouchPad 6 spare part number 15, 37 memory module, product power 8 HP PC Hardware Diagnostics (UEFI) description 1 right TouchPad 6 using 43 microphone HP Recovery Manager product description 1 correcting boot problems 49...
  • Page 61 USB flash drive 48 TouchPad board pointing device, product using HP Recovery media 46 removal 32 description 2 recovery media spare part number 15, 32 ports creating 45 TouchPad board cable, spare part product description 2 creating using HP Recovery...

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