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MODEL K3
RICOH FAX 5510L
SERVICE MANUAL
14 June, 2002
Subject to change

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Summary of Contents for Ricoh 5510L

  • Page 1 MODEL K3 RICOH FAX 5510L SERVICE MANUAL 14 June, 2002 Subject to change...
  • Page 2 IMPORTANT SAFETY NOTICES PREVENTION OF PHYSICAL INJURY 1. Before disassembling or assembling parts of the machine and peripherals, make sure that the machine power cord is unplugged. 2. The wall outlet should be near the machine and easily accessible. 3. If any adjustment or operation check has to be made with exterior covers off or open while the main switch is turned on, keep hands away from electrified or mechanically driven components.
  • Page 3: Laser Safety

    LASER SAFETY The Center for Devices and Radiological Health (CDRH) prohibits the repair of laser-based optical units in the field. The optical housing unit can only be repaired in a factory or at a location with the requisite equipment. The laser subsystem is replaceable in the field by a qualified Customer Engineer.
  • Page 4: Table Of Contents

    TABLE OF CONTENTS 1. INSTALLATION................1-1 1.1 MAINFRAME .................... 1-1 1.2 INSTALLING BASE UNIT/CABINET/SPACER......... 1-4 1.3 INSTALLING OPTIONAL UNITS .............. 1-6 1.3.1 PAPER FEED UNIT TYPE 510............1-6 1.3.2 BYPASS FEEDER TYPE 510............1-7 1.3.3 ISDN G4 INTERFACE UNIT TYPE 510........... 1-9 1.3.4 G3 INTERFACE UNIT TYPE510 ...........
  • Page 5 3.4 AIO CARTRIDGE ................... 3-14 3.4.1 REPLACING THE AIO CARTRIDGE..........3-14 3.4.2 REPLACING THE TRANSFER ROLLER (PART OF THE FUSING MAINTENANCE KIT)..............3-15 3.4.3 REPLACING THE POWER PACK..........3-16 3.5 PAPER FEED AND REGISTRATION............. 3-17 3.5.1 REPLACING THE PAPER FEED ROLLER ........3-17 3.5.2 REPLACING THE REGISTRATION ROLLER .......
  • Page 6 4.1.3 DIRTY BACKGROUND ..............4-3 4.1.4 UNEVEN IMAGE DENSITY ............. 4-4 4.1.5 VERTICAL BLACK LINES ............... 4-5 4.1.6 HORIZONTAL BLACK LINES............4-6 4.1.7 VERTICAL WHITE LINES..............4-7 4.1.8 HORIZONTAL WHITE LINES ............4-8 4.1.9 BLACK DOTS/SPOTS ..............4-9 4.1.10 WHITE SPOTS IN BLACK IMAGE AREAS ......... 4-10 4.1.11 FAINT COPIES ................
  • Page 7 4.6.6 B-CHANNEL NETWORK LAYER ..........4-42 4.6.7 TRANSPORT LAYER ..............4-42 4.6.8 SESSION LAYER ................4-43 4.6.9 DOCUMENT LAYER ..............4-44 4.6.10 PRESENTATION LAYER ............4-44 4.7 ISDN TEST FUNCTION................4-45 4.7.1 LEDS ..................... 4-45 4.7.2 BACK-TO-BACK TEST..............4-46 5. SERVICE TABLES AND PROCEDURES ........5-1 5.1 SERVICE LEVEL FUNCTIONS ..............
  • Page 8 5.1.39 LAN LINK CHECK (FUNCTION 20)..........5-18 5.1.40 LAN LOOP BACK TEST (FUNCTION 20) ........5-19 5.1.41 LAN LOG DUMP (FUNCTION 20) ..........5-19 5.1.42 LAN PING TEST (FUNCTION 20) ..........5-19 5.1.43 JPEG TEST (FUNCTION 21)............5-20 5.1.44 IP-FAX IPG3 BIT SWITCHES (FUNCTION 22) ......5-20 5.1.45 IP-FAX PORT SETTING (FUNCTION 22) ........
  • Page 9 Drive....................6-14 Drum Charge..................6-15 Development ..................6-16 Drum Cleaning ................... 6-18 Service Call Conditions for the Development Section ......6-18 6.2.4 TRANSFER AND PAPER SEPARATION ........6-19 Overview .................... 6-19 Transfer Roller Cleaning ..............6-20 Service Call Conditions for the Transfer Section........ 6-20 6.2.5 PAPER FEED ................
  • Page 10 6.5.2 BLANK PAGE DETECTION............6-54 Blank Page Detection Operation ............6-54 Blank Page Detection Switch Settings ..........6-54 6.5.3 ENERGY SAVER MODE ............... 6-55 Overview .................... 6-55 Setting the Energy Saver Mode Timer ..........6-56 How the Energy Saver Mode Operates..........6-57 Important Points About Energy Saver and Standby ......
  • Page 11: Installation

    14 June, 2002 MAINFRAME 1. INSTALLATION !CAUTION Do the following before installing an optional unit: 1. Print out all messages stored in the memory. 2. Print out the lists of user-programmed items and the system parameter list. 3. Turn off the main switch, and disconnect the power plug. 1.1 MAINFRAME 1.
  • Page 12 MAINFRAME 14 June, 2002 3. Remove the shock absorber [A] and sheet [B]. H310I002.WMF 4. Remove the shock absorbers and shipping tape from the paper trays. 5. Attach the document exit tray and document tray. 6. Open the ADF unit and attach the handset bracket [C].
  • Page 13 14 June, 2002 MAINFRAME 13. Remove the backing from the brand plaque [A] and avoid touching the adhesive surface. Place the brand plaque in the depression on the ADF front cover. Taking care that the brand plaque is orientated correctly and aligned straight.
  • Page 14: Installing Base Unit/Cabinet/Spacer

    INSTALLING BASE UNIT/CABINET/SPACER 14 June, 2002 1.2 INSTALLING BASE UNIT/CABINET/SPACER To ensure proper machine stability, be sure to attach the Cabinet Type 510 when installing 2 PFUs/Spacer Type 510, or the Base Unit Type 510 when installing 3 or more PFUs/Spacer Type 510 (both of which have Support Boards attached). Please refer to the following examples: Example 1: Mainframe, PFU X 2 and Cabinet Type 510 Cabinet Type 510...
  • Page 15 14 June, 2002 INSTALLING BASE UNIT/CABINET/SPACER Example 3: Mainframe, PFU X 4 and Base Unit Type 510 Base Unit Type 510 Support Board M3 screws H310I058.WMF NOTE: As shown in the illustrations above, when attaching any of the units directly under the mainframe, use the two forward parallel screw-holes.
  • Page 16: Installing Optional Units

    INSTALLING OPTIONAL UNITS 14 June, 2002 1.3 INSTALLING OPTIONAL UNITS 1.3.1 PAPER FEED UNIT TYPE 510 1. When installing optional Paper Feed Units 2, 3 or 4 (i.e. ones not attached directly under the mainframe), it is necessary to replace the large leg [A] with the small leg [B] enclosed with the unit.
  • Page 17: Bypass Feeder Type 510

    14 June, 2002 INSTALLING OPTIONAL UNITS 1.3.2 BYPASS FEEDER TYPE 510 1. Remove the rear cover [A] (7 screws) and small cut-out [B] as shown. H207I029.WMF 2. Open the large cover. Then, remove the 2 screws [C] as shown to release the small cover.
  • Page 18 INSTALLING OPTIONAL UNITS 14 June, 2002 4. Attach the gear assembly [H] to the back of the machine. Then, attach the connector [I] and lead the bypass feeder harness through the 3 clamps as shown. Finally, connect the end of the harness [J] and secure the grounding wire [K] to the mainframe.
  • Page 19: Isdn G4 Interface Unit Type 510

    14 June, 2002 INSTALLING OPTIONAL UNITS 1.3.3 ISDN G4 INTERFACE UNIT TYPE 510 1. Remove the upper cover [A] (2 screws). H208I006.WMF 2. Remove the rear cover (7 screws) [B] and cut away the ISDN small cover as shown. H208I013.WMF 3.
  • Page 20 INSTALLING OPTIONAL UNITS 14 June, 2002 4. Connect the harness [D] to the SiG4 board [E] and insert the board into the SiG4 connector on the OPIF board [F]. H208I019.WMF 5. Reattach the bracket cover [C], then lead the harness [D] through the 3 clamps and the hole [G] in the rear bracket as shown.
  • Page 21 14 June, 2002 INSTALLING OPTIONAL UNITS 7. Attach the bracket [I] to the connector [J] on the harness [D] from the unit kit. Then, attach them to bracket [K] as shown. H208I021.WMF 8. Clamp the harness [D] from Step 7 as shown, then attach the bracket assembly [L] to the machine (1 screw).
  • Page 22: G3 Interface Unit Type510

    INSTALLING OPTIONAL UNITS 14 June, 2002 1.3.4 G3 INTERFACE UNIT TYPE510 1. Remove the upper cover [A] (2 screws). 2. Remove the rear cover (7 screws) [B] and cut H209I006.WMF away the LINE2 small cover as shown. H209I013.WMF 3. Remove the bracket cover [C] (4 screws) as shown.
  • Page 23 14 June, 2002 INSTALLING OPTIONAL UNITS 4. Connect the harness [D] to the SG3 board [E] and insert the board into the SG3 connector on the OPIF board [F]. H209I014.WMF 5. Reattach the bracket cover [C], then lead the harness [D] through the 2 clamps as shown.
  • Page 24 INSTALLING OPTIONAL UNITS 14 June, 2002 7. Attach the connector [H] of the harness [I] to the bracket [J] and secure the bracket [K] (1 screw). H209I016.WMF 8. Lead the harness [I] from Step 7 through the clamp and hole in the bracket as shown.
  • Page 25: Fax On Demand Type 510

    14 June, 2002 INSTALLING OPTIONAL UNITS 1.3.5 FAX ON DEMAND TYPE 510 1. Remove the right cover [A] (5 screws) and small cut-out as shown. H213I026.WMF 2. Attach the FOD unit [B] (1 screw) to the right side of the machine. Then, lead the harness through the clamps and connect it to CN53 [C] on the FCU board.
  • Page 26 INSTALLING OPTIONAL UNITS 14 June, 2002 3. Reattach the right cover and insert the IC card [D] as shown. Then affix the “MIC” decal [E] on the right cover. H213I028.WMF 4. Plug in the machine and turn on the main power switch. 5.
  • Page 27: Function Upgrade Unit Type 510

    14 June, 2002 INSTALLING OPTIONAL UNITS 1.3.6 FUNCTION UPGRADE UNIT TYPE 510 1. Remove the upper cover [A] (2 screws). H214I006.WMF 2. Remove the bracket cover [B] (4 screws) as shown. H214I523.WMF 3. Insert the Function Upgrade Unit [C] into CN3 on the OPIF board [D]. 4.
  • Page 28: Counter Type 510

    INSTALLING OPTIONAL UNITS 14 June, 2002 1.3.7 COUNTER TYPE 510 1. Remove the top cover [A] (2 screws) and right cover [B] (5 screws). H230I003.WMF 2. Cut away the small cover [C]. H230I501.WMF 3. Attach the counter [D] on the machine, then connect relay harness [E] (contained in the kit) to the counter harness.
  • Page 29: Feature Expander Type 300 40M

    14 June, 2002 INSTALLING OPTIONAL UNITS 1.3.8 FEATURE EXPANDER TYPE 300 40M 1. Remove the small cover [A] on the right cover. 2. Insert the 40MB memory card [B] into the machine. H215I003.WMF 3. Reattach the small cover. 4. Print the System Parameter List from inside Service mode, then make sure that “40MB”...
  • Page 30: Preventive Maintenance

    14 June, 2002 SPECIAL TOOLS AND LUBRICANTS 2. PREVENTIVE MAINTENANCE 2.1 SPECIAL TOOLS AND LUBRICANTS • Flash memory card -4M (P/N: N8036701) • Flash/SRAM data copy tool (P/N: A1939353/H5159100) 2.2 PM TABLE Scanner/ADF Item 120K 180K Notes Pick-Up Roller Ass’y R (user) R (user) R (user)
  • Page 31: Replacement And Adjustment

    14 June, 2002 EXTERNAL COVERS 3. REPLACEMENT AND ADJUSTMENT 3.1 EXTERNAL COVERS 3.1.1 REMOVING THE ADF FRONT AND REAR COVERS H310R001.WMF 1. Open the ADF upper cover [A]. 2. Remove the ADF front cover [B] (! x 2). 3. Remove the pick-up roller unit [C] by sliding the unit toward the back (toward the spring-loaded end).
  • Page 32: Removing The Rear Cover

    EXTERNAL COVERS 14 June, 2002 3.1.3 REMOVING THE REAR COVER H310R006.WMF 1. Remove the optional connector cover [A] (! x 1). 2. Remove the rear cover [B] (! x 6).
  • Page 33: Removing The Operation Panel And

    14 June, 2002 EXTERNAL COVERS 3.1.4 REMOVING THE OPERATION PANEL AND FRONT COVER H310R003.WMF H310R004.WMF H310R005.WMF 1. Remove the upper cover [A] (! x 2). 2. Remove the right cover [B] (! x 5). 3. Remove the front upper cover [C] (! x 2). 4.
  • Page 34: Adf/Scanner Sections

    ADF/SCANNER SECTIONS 14 June, 2002 3.2 ADF/SCANNER SECTIONS 3.2.1 REPLACING THE PICK-UP ROLLER (PART OF THE ADF MAINTENANCE KIT) H310R001.WMF H310R025.WMF 1. Open the ADF upper cover [A]. 2. Remove the pick-up roller unit [B]. NOTE: Slide the unit toward the rear (toward the spring-loaded end). The front bushings will detach and the unit can then be removed.
  • Page 35: Replacing The Reverse Roller And Torque Limiter

    14 June, 2002 ADF/SCANNER SECTIONS 3.2.3 REPLACING THE REVERSE ROLLER AND TORQUE LIMITER (PART OF THE ADF MAINTENANCE KIT) H310R050.WMF H310R051.WMF 1. Remove the separation roller cover [A]. 2. Remove the clip [B] and replace the reverse roller [C] and torque limiter [D]. NOTE: If you install all parts in the ADF maintenance kit at the same time, be sure to reset the PM counter (ADF).
  • Page 36: Replacing The R0 Roller

    ADF/SCANNER SECTIONS 14 June, 2002 3.2.4 REPLACING THE R0 ROLLER H310R002.WMF H310R950.WMF 1. Remove the ADF rear cover (☛ 3.1.1). 2. Remove the ADF front cover (☛ 3.1.1). 3. Remove the upper guide plate [A] (! x 4). 4. Remove the belt tension roller with spring plate [B] (! x 1). 5.
  • Page 37: Replacing The R1, R2 And Document Exit Rollers

    14 June, 2002 ADF/SCANNER SECTIONS 3.2.5 REPLACING THE R1, R2 AND DOCUMENT EXIT ROLLERS H310R959.WMF 1. Remove the ADF rear cover (☛ 3.1.1). 2. Remove the ADF front cover (☛ 3.1.1). 3. Remove the rear cover (☛ 3.1.3). 4. Remove the ADF lower cover [A] (! x 1). 5.
  • Page 38 ADF/SCANNER SECTIONS 14 June, 2002 H310R029.WMF H310R953.WMF 7. Remove the white plate [D]. This is done by first sliding the plate toward the front of the machine, then releasing and removing the rear pawl. 8. Remove the screw [E] that fastens the grounding strip. 9.
  • Page 39: Replacing The Cis (Contact Image Sensor) (Scanner)

    14 June, 2002 ADF/SCANNER SECTIONS 3.2.6 REPLACING THE CIS (CONTACT IMAGE SENSOR) (SCANNER) H310R007.WMF H310R008.WMF 1. With the ADF open, remove the R1 roller guide [A] (! x 2) and exit guide [B] (! x 2). 2. Remove the CIS [C] (! x 2, " x 1).
  • Page 40: Removing The Stamp Unit

    ADF/SCANNER SECTIONS 14 June, 2002 3.2.7 REMOVING THE STAMP UNIT H310R009.WMF 1. With the ADF open, remove the exit guide (! x 2) (☛ 3.2.6). 2. Replace the stamp unit (! x 1). NOTE: When removing the stamp unit, ensure that ink does not leak out of it. 3.2.8 ADJUSTING THE SCANNING TOP MARGIN To adjust the scanner home position, change the following RAM data.
  • Page 41: Laser Unit

    14 June, 2002 LASER UNIT 3.3 LASER UNIT WARNING Before attempting any of the procedures in this section, turn off the main switch, unplug the machine, and remove the AIO cartridge. Laser beams can seriously damage your eyes. 3.3.1 REPLACING THE LASER SYNCHRONIZATION DETECTOR AND LD UNITS H310R010.WMF DECAL6.WMF...
  • Page 42: Replacing The Polygon Motor

    LASER UNIT 14 June, 2002 H310R954.WMF 6. Remove the laser synchronization detector [A] (! x 1). 7. Remove the LD unit [B] (! x 1). 3.3.2 REPLACING THE POLYGON MOTOR H310R955.WMF 1. Remove the laser unit cover (! x 5). 2.
  • Page 43: Adjusting The Printing Side-To-Side Registration

    14 June, 2002 LASER UNIT 3.3.3 ADJUSTING THE PRINTING SIDE-TO-SIDE REGISTRATION Adjust the laser beam main scan start position when the offset is large. The procedure is as follows: 1. Make copies using the mainframe cassette, bypass feeder, and optional paper feed units and check the amount that the image is shifted.
  • Page 44: Aio Cartridge

    AIO CARTRIDGE 14 June, 2002 3.4 AIO CARTRIDGE 3.4.1 REPLACING THE AIO CARTRIDGE H310R956.WMF 1. Open the (mainframe) left cover [A]. 2. Tilt the AIO cartridge [B] upward slightly (to prevent it from touching other parts) and remove the unit from the machine. 3-14...
  • Page 45: Replacing The Transfer Roller (Part Of The Fusing Maintenance Kit)

    14 June, 2002 AIO CARTRIDGE 3.4.2 REPLACING THE TRANSFER ROLLER (PART OF THE FUSING MAINTENANCE KIT) H310R966.WMF 1. Open the transfer roller cover [A] as shown in the illustration (note the direction of the arrow). 2. While holding both ends of the roller (by the green gears on each end), lift and remove the roller [B].
  • Page 46: Replacing The Power Pack

    AIO CARTRIDGE 14 June, 2002 3.4.3 REPLACING THE POWER PACK H310R957.WMF 1. Remove the rear cover. (☛ 3.1.4) 2. Remove the power pack [A] (! x 2, " x 4). CAUTION When removing the power pack, make sure to first turn off the main power and unplug the power cord.
  • Page 47: Paper Feed And Registration

    14 June, 2002 PAPER FEED AND REGISTRATION 3.5 PAPER FEED AND REGISTRATION 3.5.1 REPLACING THE PAPER FEED ROLLER H310R036.WMF H310R026.WMF 1. Open the left cover [A]. 2. Remove the guide plate [B] (! x 2). 3. Remove the paper feed rollers [C] (# x 2). 3-17...
  • Page 48: Replacing The Registration Roller

    PAPER FEED AND REGISTRATION 14 June, 2002 3.5.2 REPLACING THE REGISTRATION ROLLER H310R021.WMF 1. Remove the rear cover. (☛ 3.1.3.) 2. Loosen the screws for the paper feed drive bracket [A]. 3. Release the small pawl on the tip of the clutch [B] and remove the clutch. 4.
  • Page 49: Adjusting The Printing Top Margin

    14 June, 2002 PAPER FEED AND REGISTRATION 3.5.3 ADJUSTING THE PRINTING TOP MARGIN Adjust the start position at the top of the page when the offset is large. The procedure is as follows: 1. Make copies using the mainframe cassette, bypass feeder, and optional paper feed units and check the amount that the image is shifted.
  • Page 50: Sensors

    SENSORS 14 June, 2002 3.6 SENSORS 3.6.1 REPLACING THE ADF/MDF SENSORS AND SWITCHES H310R903.WMF 1. Open the ADF upper cover. (☛ 3.1.1.) 2. Remove the ADF front cover (! x 2). 3. Remove the pickup-roller unit. 4. Remove the ADF rear cover (! x 1). 5.
  • Page 51 14 June, 2002 SENSORS H310R022-2.WMF H310R904.WMF 8. Remove the sensor bracket [A] (! x 1). 9. Remove the S2 sensor [B] (" x 1). 10. Remove the ADF lower cover (! x 1). (☛ 3.2.5.) 11. Remove the ADF unit switch [C] (" x 1). 12.
  • Page 52: Replacing The Paper-End Led Board And Paper Size Sensor Switch

    SENSORS 14 June, 2002 3.6.2 REPLACING THE PAPER-END LED BOARD AND PAPER SIZE SENSOR SWITCH H310R911.WMF 1. Pull the paper feed tray. 2. Remove the cover [A] (! x1). 3. Remove the paper end LED board [B] (" x 1). 4.
  • Page 53: Replacing The Paper Near End Sensor

    14 June, 2002 SENSORS 3.6.3 REPLACING THE PAPER NEAR END SENSOR H310R915.WMF 1. Remove the paper feed tray (! x 2). 2. Remove the guide plate (! x 2) 3. Remove the paper near end sensor [A] (" x 1) 3.6.4 REPLACING THE UPPER LIMIT AND PAPER END SENSORS H310R914.WMF 1.
  • Page 54: Replacing The Aio Cartridge Sensor

    SENSORS 14 June, 2002 3.6.5 REPLACING THE AIO CARTRIDGE SENSOR H310R907.WMF 1. Remove the upper cover (! x 2). (☛ 3.1.4) 2. Remove the right cover (☛ 3.1.4). 3. Remove the screw that fastens the AIO cartridge sensor bracket [A]. 4.
  • Page 55: Replacing The Paper Exit Sensor

    14 June, 2002 SENSORS 3.6.6 REPLACING THE PAPER EXIT SENSOR H310R905.WMF 1. Remove the upper cover (! x 2). (☛ 3.1.4) 2. Remove the front upper cover (☛ 3.1.4) 3. Remove the connectors of the paper exit sensor. 4. While holding up the actuator [A] of the paper exit sensor, release the front pawl and remove the paper exit sensor [B].
  • Page 56: Replacing The Toner End Sensor

    SENSORS 14 June, 2002 3.6.7 REPLACING THE TONER END SENSOR H310R956.WMF H310R958.WMF 1. Open the left cover [A]. 2. Remove the AIO cartridge [B]. 3. Remove the pawls on both sides of the toner end sensor [C] and remove the sensor ("...
  • Page 57: Replacing The Registration Sensor

    14 June, 2002 SENSORS 3.6.8 REPLACING THE REGISTRATION SENSOR H310R022.WMF 1. Open the left cover. 2. Lift up the registration guide. 3. While the registration guide is held up, remove the sensor cover by releasing the pawl of the registration sensor cover [A]. 4.
  • Page 58: Fusing Unit

    FUSING UNIT 14 June, 2002 3.7 FUSING UNIT 3.7.1 REPLACING THE FUSING UNIT (PART OF THE FUSING MAINTENANCE KIT) H310R952.WMF 1. Open the left cover [A]. 2. Remove the stopper screw (green) located below the rear side lever [B] (brown). 3.
  • Page 59: Disassembling The Fusing Unit

    14 June, 2002 FUSING UNIT 3.7.2 DISASSEMBLING THE FUSING UNIT H310R013.WMF H310R015.WMF 1. Remove the fusing unit cover [A] (! x 2). 2. Remove two springs [B] and two support plates [C] (! x 2). 3. Disassemble the fusing unit (! x 2). 3-29...
  • Page 60: Replacing The Pressure Roller

    FUSING UNIT 14 June, 2002 3.7.3 REPLACING THE PRESSURE ROLLER H310R017.WMF H310R018.WMF 1. Remove the two bushings [A], two metal levers [B] and the two levers [C]. 2. Remove the pressure roller. NOTE: The marked end of the roller [D] must be at the front side of the machine. 3-30...
  • Page 61: Replacing The Hot Roller, Fusing Lamp, And Thermofuse

    14 June, 2002 FUSING UNIT 3.7.4 REPLACING THE HOT ROLLER, FUSING LAMP, AND THERMOFUSE H310R019.WMF 1. Remove the hot roller stripper springs and the grounding plate [A] (! x 1). 2. Remove the fusing lamp [B] (! x 2), bushings, and hot roller [C]. 3.
  • Page 62: Replacing The Thermistor

    FUSING UNIT 14 June, 2002 3.7.5 REPLACING THE THERMISTOR H310R028.WMF 1. Remove the cable terminal [A] (! x 3). 2. Remove the thermistor [B] (! x 1). 3-32...
  • Page 63: Replacing The Hot Roller Strippers

    14 June, 2002 FUSING UNIT 3.7.6 REPLACING THE HOT ROLLER STRIPPERS H310R020.WMF 1. Disconnect the springs [A]. 2. Remove the two outer exit rollers [B]. 3. Release the stoppers [C] and remove the hot roller strippers [D]. 3-33...
  • Page 64: Pcbs

    PCBS 14 June, 2002 3.8 PCBS 3.8.1 REPLACING THE PSU H310R951.WMF 1. Remove the rear cover. (☛ 3.1.3) 2. Lift the PSU [B] out of the machine (! x 5, " x 4, 1 grounding wire [A]). CAUTION When removing the PSU, make sure to first turn off the main power and unplug the power cord.
  • Page 65: Replacing The Opif/Ncu/Fcu

    14 June, 2002 PCBS 3.8.2 REPLACING THE OPIF/NCU/FCU 1. OPIF board H310R960.WMF H310R961.WMF H310R962.WMF 1. Remove the upper cover (☛ 3.1.4). 2. Remove the bracket cover [A] (! x 4). 3. Remove the bracket [B] (! x 4). 4. Remove the OPIF board [C] (! x 2). 3-35...
  • Page 66: Fcu And Mbu Boards

    PCBS 14 June, 2002 2. FCU and MBU boards H310R023.WMF CAUTION Make sure to first turn off the main power and unplug the power cord. This is done to eliminate the risk of electrical shock. 1. Remove the upper cover (☛ 3.1.4). 2.
  • Page 67: Ncu Board

    14 June, 2002 PCBS 3. NCU board H310R963.WMF H310R964.WMF CAUTION Make sure to first turn off the main power and unplug the power cord. This is done to eliminate the risk of electrical shock. 1. Remove the rear cover (☛ 3.1.3). 2.
  • Page 68: Replacing The Lcd Controller And Lcd Board

    PCBS 14 June, 2002 3.8.3 REPLACING THE LCD CONTROLLER AND LCD BOARD H310R012.WMF 1. Remove the upper cover (☛ 3.1.4). 2. Remove the operation panel (☛ 3.1.4). 3. Remove the LCD controller board [A] (! x 23). 4. Remove the LCD board [B] (! x 4, " x 2). 3-38...
  • Page 69: Replacing The Power Pack

    14 June, 2002 PCBS 3.8.4 REPLACING THE POWER PACK H310R957.WMF 1 Remove the rear cover (☛ 3.1.3) 2 Remove the power pack [A] (! x 2, " x 4) 3-39...
  • Page 70: Replacing The Cooling Fan

    PCBS 14 June, 2002 3.8.5 REPLACING THE COOLING FAN H310R024.WMF 1. Replace the rear cover (☛ 3.1.3) 2. Remove the cooling fan [A] (! x 2, " x 1) NOTE: The decal on the surface of the fan [B] must be at the rear side of the machine.
  • Page 71: Bypass Feeder Unit

    14 June, 2002 BYPASS FEEDER UNIT 3.9 BYPASS FEEDER UNIT 3.9.1 DISASSEMBLING THE BYPASS FEEDER UNITS H310R030.WMF 1. Remove the unit [A] (! x 2, " x 1, 1 grounding wire) 3-41...
  • Page 72: Replacing The Clutch And Paper Feed Roller

    BYPASS FEEDER UNIT 14 June, 2002 3.9.2 REPLACING THE CLUTCH AND PAPER FEED ROLLER H310R035.WMF H310R034.WMF 1 Remove the spring and three clips. 2 Remove the clutch [A]. 3 Remove the paper feed roller [B]. 3-42...
  • Page 73: Replacing The Paper Size Detection Switch

    14 June, 2002 BYPASS FEEDER UNIT 3.9.3 REPLACING THE PAPER SIZE DETECTION SWITCH H310R032.WMF 1 Remove the bypass cover [A] (! x 3) 2 Remove the dial cover [B]. 3 Remove the pin [C] and dial [D]. 4 Remove the switch [E] (" x 1). 3-43...
  • Page 74: Replacing The Connector And Paper End Sensor

    BYPASS FEEDER UNIT 14 June, 2002 3.9.4 REPLACING THE CONNECTOR AND PAPER END SENSOR H310R033.WMF H310R031.WMF 1 Disconnect the harness (" x 2). 2 Remove the connector [A]. 3 Disconnect the harness (" x 1). 4 Remove the paper end sensor [B]. 3-44...
  • Page 75: Data Or Firmware Download/Upload

    14 June, 2002 DATA OR FIRMWARE DOWNLOAD/UPLOAD 3.10 DATA OR FIRMWARE DOWNLOAD/UPLOAD CAUTION 1. Make sure to turn the power off before inserting the IC card. 2. If the optional 40MB memory card (feature expander or fax on demand) is installed, make sure to re-install it before turning the power on in Step 7 below.
  • Page 76: Data Copy Between The Ic Card And Machine

    DATA OR FIRMWARE DOWNLOAD/UPLOAD 14 June, 2002 3.10.1 DATA COPY BETWEEN THE IC CARD AND MACHINE Use the following procedure to copy data between the IC card and mainframe. H310R965.WMF 1. Turn the main power OFF. Then, insert the IC card into the IC card slot on right side of the machine.
  • Page 77: Troubleshooting

    14 June, 2002 COPY QUALITY TROUBLESHOOTING 4. TROUBLESHOOTING 4.1 COPY QUALITY TROUBLESHOOTING If there is a copy quality problem that cannot be solved easily, try using the following troubleshooting procedures, while referring to the point-to-point diagram. The procedures may not be exhaustive, but they may help you to find the problem. Make a copy Is the print image Print a test pattern...
  • Page 78: Blank Copies

    COPY QUALITY TROUBLESHOOTING 14 June, 2002 4.1.1 BLANK COPIES Possible Cause (Printer) • Poor drum sensitivity. • Laser optic components are out of position. • The proper bias voltages are not applied to the development roller. • The proper current is not applied to the transfer roller. Action: 1.
  • Page 79: Dirty Background

    14 June, 2002 COPY QUALITY TROUBLESHOOTING 4.1.3 DIRTY BACKGROUND H310T502.WMF H310T503.WMF Possible Cause (Scanner) • Scanner shading correction error Action: 1. Clean the shading white plate. 2. Replace the contact image sensor if necessary. Possible Cause (Printer) • Poor drum sensitivity. •...
  • Page 80: Uneven Image Density

    COPY QUALITY TROUBLESHOOTING 14 June, 2002 4.1.4 UNEVEN IMAGE DENSITY H310T504.WMF H310T503.WMF Possible Cause (Scanner) • Dirty exposure glass • Partial scanner lamp defect Action • Clean the exposure glass of the contact image sensor. • Replace the contact image sensor. Possible Cause (Printer) •...
  • Page 81: Vertical Black Lines

    14 June, 2002 COPY QUALITY TROUBLESHOOTING 4.1.5 VERTICAL BLACK LINES H310T505.WMF H310T503.WMF Possible Cause (Scanner) • Dirt or dust on the exposure glass and/or optical mirror(s). • Dirty white plate in the ADF. • Defective contact image sensor. Action: 1. Clean the exposure glass and the shading white plate. 2.
  • Page 82: Horizontal Black Lines

    COPY QUALITY TROUBLESHOOTING 14 June, 2002 4.1.6 HORIZONTAL BLACK LINES H310T506.WMF H310T507.WMF Possible Cause (Printer) • The drum surface is scratched or damaged. Action: 1. Check to see if the surface of the drum is damaged. • Change the cartridge if it is damaged.
  • Page 83: Vertical White Lines

    14 June, 2002 COPY QUALITY TROUBLESHOOTING 4.1.7 VERTICAL WHITE LINES H310T503.WMF H310T508.WMF Possible Cause (Scanner) • Dirty white plate in the ADF. • Defective contact image sensor. Action: 1. Clean the exposure glass and the shading white plate. 2. Replace the contact image sensor. •...
  • Page 84: Horizontal White Lines

    COPY QUALITY TROUBLESHOOTING 14 June, 2002 4.1.8 HORIZONTAL WHITE LINES H310T509.WMF H310T507.WMF Possible Cause (Printer) • A damaged or deformed development roller surface. • The development bias is unstable. • The transfer current is unstable. Action: 1. Print a test pattern, and open the cover in the middle of printing. 2.
  • Page 85: Black Dots/Spots

    14 June, 2002 COPY QUALITY TROUBLESHOOTING 4.1.9 BLACK DOTS/SPOTS Diameter Circumference Rollers (mm) (mm) Registration Roller 14.24 44.7 OPC Drum 94.2 Charge Roller 44.0 Development Roller 62.8 Transfer Roller 16.15 50.7 Hot Roller 30.8 96.9 Pressure Roller 78.5 H310T510.WMF Possible Cause (Printer) •...
  • Page 86: White Spots In Black Image Areas

    COPY QUALITY TROUBLESHOOTING 14 June, 2002 4.1.10 WHITE SPOTS IN BLACK IMAGE AREAS H310T511.WMF Possible Cause (Printer) • The surface of a roller is damaged or dirty Action: • Clean the rollers • Replace the cartridge if necessary. 4-10...
  • Page 87: Faint Copies

    14 June, 2002 COPY QUALITY TROUBLESHOOTING 4.1.11 FAINT COPIES H310T512.WMF H310T503.WMF Possible Causes (Scanner) • Dirty shading plate and/or exposure glass • Contact image sensor defective Action: • Clean the white roller in the ADF. • Clean the optical mirrors •...
  • Page 88 COPY QUALITY TROUBLESHOOTING 14 June, 2002 Action: 1. Print a test pattern, and open the cover in the middle of printing. 2. Check to see if the toner on the paper at the entrance of the fusing unit appears faint. •...
  • Page 89: Vertical Black Band

    14 June, 2002 COPY QUALITY TROUBLESHOOTING 4.1.12 VERTICAL BLACK BAND H310T513.WMF H310T503.WMF Possible Cause (Printer) • A deformed, damaged, or incorrectly positioned doctor blade. Action: • Replace the cartridge. 4.1.13 UNFUSED COPIES Possible Cause (Printer) • The thermistor is defective. •...
  • Page 90: Ghost Image

    COPY QUALITY TROUBLESHOOTING 14 June, 2002 4.1.14 GHOST IMAGE Possible Cause (Printer) • Poor drum sensitivity. • The cleaning blade is deformed or incorrectly positioned. • Dirty hot roller Action: • Replace the cartridge. • Clean the hot roller surface and/or replace the cleaning pad. 4.1.15 TONER ON THE BACK OF THE PRINTER PAPER Possible Cause (Printer) •...
  • Page 91: Incorrectly Aligned Output (Data Shifted To The Right Or Left)

    14 June, 2002 COPY QUALITY TROUBLESHOOTING 4.1.16 INCORRECTLY ALIGNED OUTPUT (DATA SHIFTED TO THE RIGHT OR LEFT) Possible Cause (Scanner) • Incorrect setting of the document guide. Action: • Align each side of the document with the document guides. Possible Cause (Printer) •...
  • Page 92: Mechanical Problems

    MECHANICAL PROBLEMS 14 June, 2002 4.2 MECHANICAL PROBLEMS 4.2.1 ADF/SCANNER 1. Non Feed Possible Cause: • Use of the incorrect document type or size. • The operation panel is not closed properly. • The pick-up rollers and feed belt are dirty or worn out. •...
  • Page 93 14 June, 2002 MECHANICAL PROBLEMS 3. Skew Possible Cause: • Incorrect document type or size. • The document guide is set incorrectly. • The operation panel is not closed properly. • The scanner rollers (pick-up, feed, R0, R1, and R2 rollers) are dirty. •...
  • Page 94: Printer

    MECHANICAL PROBLEMS 14 June, 2002 4.2.2 PRINTER 1. Non-feed Possible Cause: • Use of a non-recommended paper type. • The paper cassette end fence is set incorrectly. • The paper lift mechanism is not working properly. • Malfunction in the paper feed clutch. •...
  • Page 95 14 June, 2002 MECHANICAL PROBLEMS 2. Jam - Inside and Exit Possible Cause: • Use of a non-recommended type of paper. • Obstruction in the paper path. • The exit sensor is defective. • Malfunction in the AIO cartridge drive mechanism. •...
  • Page 96 MECHANICAL PROBLEMS 14 June, 2002 4. Multi-feed Possible Cause: • Use of a non-recommended type of paper. • Incorrect positioning of the paper guides and/or end fence in the paper cassette. • The separation pad is out of position. Action: 1.
  • Page 97: Service Call Conditions

    14 June, 2002 SERVICE CALL CONDITIONS 4.3 SERVICE CALL CONDITIONS If the Call Service indicator is lit, one of the following conditions has occurred. Symptom Error Code SC-code The white plate scan data is below the target level. 1-04 0101 Charge leak current detected while the charge roller was 9-17 0302...
  • Page 98: Error Codes

    ERROR CODES 14 June, 2002 4.4 ERROR CODES If an error code occurs, retry the communication. If the same problem occurs, try to fix the problem as suggested below. Note that error codes 4-00, 01, and 10 only appear in the error code display and on the service report. Code Meaning Suggested Cause/Action...
  • Page 99 14 June, 2002 ERROR CODES Code Meaning Suggested Cause/Action No post-message response Check the line connection. from the other end after a Check the FCU - NCU connectors. page was sent Replace the NCU or FCU. The other end may have jammed or run out of 0-07 paper.
  • Page 100 ERROR CODES 14 June, 2002 Code Meaning Suggested Cause/Action Facsimile data not received Check the line connection. within Check the FCU - NCU connectors. 6 s of retraining Replace the NCU or FCU. Check for line problems. Try calling another fax machine. 0-20 Try adjusting the reconstruction time for the first line and/or rx cable equalizer setting.
  • Page 101 14 June, 2002 ERROR CODES Code Meaning Suggested Cause/Action Data block format failure in Check for line noise or other line problems. 0-29 ECM reception Check the FCU - NCU connectors. Replace the NCU or FCU. The other terminal did not Check the line connection.
  • Page 102 ERROR CODES 14 June, 2002 Code Meaning Suggested Cause/Action CI signal is detected while Check the connections between the FCU, NCU, & waiting V21 signal line. 0-79 Check for line noise or other line problems. Replace the NCU or FCU. The remote machine may be defective.
  • Page 103 14 June, 2002 ERROR CODES Code Meaning Suggested Cause/Action Shading error (Interval of Check the ADF drive components and sensors. 1-02 original documents is too short) The white plate scan data is Check the CIS connection 1-04 below the target level. Replace the CIS or FCU Shading error (No LED turns 1-08...
  • Page 104 ERROR CODES 14 June, 2002 Code Meaning Suggested Cause/Action 2-30 JPEG initializing error Replace the JPEG unit. Replace the FCU. 2-31 JPEG compression error JPEG – FCU handshake 2-32 error 2-50 The machine reset itself If this is frequent, replace the FCU. Fail safe timer runs out while Replace the FCU.
  • Page 105 14 June, 2002 ERROR CODES Code Meaning Suggested Cause/Action Print data error when Test the SAF memory. printing a substitute rx or 5-23 Ask the other end to re-send the message. confidential rx message Replace the FCU board. Memory overflow after the Try using a lower resolution setting.
  • Page 106 ERROR CODES 14 June, 2002 Code Meaning Suggested Cause/Action G3 ECM - printing Check for problems in the printer mechanism. impossible because of a 6-11 missing first line in the MMR coding V.21 flag detected during The other terminal may be defective or 6-21 high speed modem incompatible.
  • Page 107 14 June, 2002 ERROR CODES Code Meaning Suggested Cause/Action Paper non-feed or jam Check if a recommended type of paper is used. 9-50 inside the 2nd paper feed Check for a blockage in the paper feed path. unit. Check the paper feed mechanisms inside the unit. Check if the sensor is defective.
  • Page 108: Modem Status Codes In V.34 Protocol Dump

    MODEM STATUS CODES IN V.34 PROTOCOL DUMP 14 June, 2002 4.5 MODEM STATUS CODES IN V.34 PROTOCOL DUMP The following sections explain the meaning of modem status codes which appear on the G3 protocol dump list after V.34 communications. NOTE: The machine sometimes does not print all the status codes. In polling communication, the signals are exchanged in the opposite direction after phase 2.
  • Page 109: Phase 3 (Equalizer Training)

    14 June, 2002 MODEM STATUS CODES IN V.34 PROTOCOL DUMP Phase 3 (Equalizer Training) Description 0050 Idle 0051 70 ms interval 0130 Phase 3 0052 S transmission 0053 S bar transmission 0054 PP transmission 0055 TRN transmission 0056 Phase 3 end Phase 4 and 5 (Control Channel) Description 0060...
  • Page 110: Control Channel (Post Message - Sh)

    MODEM STATUS CODES IN V.34 PROTOCOL DUMP 14 June, 2002 Control Channel (Post Message - Sh) Description 0070 Idle 0071 70 ms interval 0141 Waiting for Sh or PPh 0072 Sh transmission 0073 Sh bar transmission 0146 Sh/Sh bar reception 0074 ALT transmission 0143...
  • Page 111: End

    14 June, 2002 MODEM STATUS CODES IN V.34 PROTOCOL DUMP V.34 End Description 00B0 Modem idle 4.5.2 CALLED SIDE Phase 1 (V.8) Description 0010 Idle 0110 Idle 0111 CM reception 0012 JM transmission 0112 CI reception 0113 CJ reception 0013 Phase 1 end Phase 2 (Line Probing) Description...
  • Page 112: Phase 3 (Equalizer Training)

    MODEM STATUS CODES IN V.34 PROTOCOL DUMP 14 June, 2002 Phase 3 (Equalizer Training) Description 0050 Idle 0131 No signal 0051 70 ms interval 0052 Waiting for S 0132 S reception 0053 Waiting for S bar 0133 S bar reception 0054 Waiting for PP 0134...
  • Page 113: Phase 6 (Primary Channel)

    14 June, 2002 MODEM STATUS CODES IN V.34 PROTOCOL DUMP Phase 6 (Primary Channel) Description 00A0 Idle 0161 No signal 00A1 70 ms interval 0162 S reception 00A2 Waiting for S 0163 S bar reception 00A3 Waiting for S bar 0164 PP reception 00A4...
  • Page 114: Control Channel (Post Message - Pph)

    MODEM STATUS CODES IN V.34 PROTOCOL DUMP 14 June, 2002 Control Channel (Post Message – PPh) Description 0080 Idle 0142 PPh reception 0081 PPh transmission 0143 ALT reception 0082 ALT transmission 0144 MPh reception 0083 MPh transmission 0145 E reception 0084 E transmission 0151...
  • Page 115: Error Codes For The Isdn Option

    14 June, 2002 ERROR CODES FOR THE ISDN OPTION 4.6 ERROR CODES FOR THE ISDN OPTION The tables on the following pages show the error codes for the ISDN option. The meaning of the numbers in the Action column is as follows. 1.
  • Page 116: D-Channel Layer Management

    ERROR CODES FOR THE ISDN OPTION 14 June, 2002 4.6.1 D-CHANNEL LAYER MANAGEMENT Code Probable Cause Action 7-00 Link reset 7-01 Link set-up failed because of time-out. 7-02 Link release failed because of time-out. 7-03 Link set-up parameter error 4.6.2 D-CHANNEL, LAYER 1 Code Probable Cause Action...
  • Page 117: D-Channel Network Layer

    14 June, 2002 ERROR CODES FOR THE ISDN OPTION 4.6.4 D-CHANNEL NETWORK LAYER Code Probable Cause Action 7-40 Insufficient mandatory information elements 7-41 Abnormal LI for a mandatory information element 7-42 T301 timeout; timeout while waiting for R:CONN 7-43 T303 timeout; timeout while waiting for R: CALL-PROC etc. 7-44 T304 timeout;...
  • Page 118: B-Channel Network Layer

    ERROR CODES FOR THE ISDN OPTION 14 June, 2002 4.6.6 B-CHANNEL NETWORK LAYER Code Probable Cause Action 7-80 A packet having an abnormal GFI was received A packet was received that had a logical channel number different 7-81 from the logical channel being used for the communication 7-82 A packet containing a format error was received 7-83...
  • Page 119: Session Layer

    14 June, 2002 ERROR CODES FOR THE ISDN OPTION 4.6.8 SESSION LAYER Code Probable Cause Action 8-30 Invalid frame received 8-31 RSSN received 8-32 CSA received 8-34 Calling terminal identification error in CSS 8-35 Date and time error in CSS 8-36 Window size error in CSS 8-37...
  • Page 120: Document Layer

    ERROR CODES FOR THE ISDN OPTION 14 June, 2002 4.6.9 DOCUMENT LAYER Code Probable Cause Action 8-60 T.62 coding format error (LI error) 8-61 A mandatory PI was absent, or the LI for a mandatory PI was 0 Calling/called terminal identification LI was different from that specified 8-62 by F.184 (LI = 24) 8-63...
  • Page 121: Isdn Test Function

    14 June, 2002 ISDN TEST FUNCTION 4.7 ISDN TEST FUNCTION 4.7.1 LEDS There are four LEDs on the G4 board. These LEDs describe the status of the machine. LED 1 LED 2 LED 3 LED 4 Initial Settings O=ON, --=OFF Initial check (if the flash ROM is updated) Handshaking with the FCU ready Standby Mode...
  • Page 122: Back-To-Back Test

    ISDN TEST FUNCTION 14 June, 2002 4.7.2 BACK-TO-BACK TEST To make a back-to-back test, you need: • Two machines, one with the CiG4 board (G4 board used in the FX4, FR4, ADAM, NAD, Stinger, and Russian) and the other with the SiG4 board (G4 board used with the Schmidt 3, S4, and Kaiser 1).
  • Page 123: Service Tables And Procedures

    14 June, 2002 SERVICE LEVEL FUNCTIONS 5. SERVICE TABLES AND PROCEDURES 5.1 SERVICE LEVEL FUNCTIONS In this section, frequently used keys are referred to with the following symbols. ! - Start key " - Back key # – OK Key $ - Stop key % - Right arrow key &...
  • Page 124: System Parameter List (Function 02)

    SERVICE LEVEL FUNCTIONS 14 June, 2002 5.1.2 SYSTEM PARAMETER LIST (FUNCTION 02) 1. Enter the Service Mode. H310S503.BMP 3. ! 5.1.3 ERROR CODE DISPLAY (FUNCTION 03) 1. Enter the Service Mode. H310S504.BMP 5.1.4 SERVICE MONITOR REPORT (FUNCTION 04) 1. Enter the Service Mode. H310S505.BMP 3.
  • Page 125: Ram Display/Rewrite/Memory Dump (Function 06)

    14 June, 2002 SERVICE LEVEL FUNCTIONS 5.1.6 RAM DISPLAY/REWRITE/MEMORY DUMP (FUNCTION 06) 1. Enter the Service Mode. H310S507.BMP 1 byte at a time: H310S508.BMP 2 bytes at a time: H310S509.BMP 3) ' 4. Enter the first four digits of start H310S510.BMP address and end address.
  • Page 126: Ncu Parameters (Function 08)

    SERVICE LEVEL FUNCTIONS 14 June, 2002 5.1.8 NCU PARAMETERS (FUNCTION 08) 1. Enter the Service Mode. H310S512.BMP 4. Scroll through the parameters using ( or ). If you want to change a value, H310S513.BMP enter the new value at the keypad, then press ".
  • Page 127: Dtmf Tone Test (Function 08)

    14 June, 2002 SERVICE LEVEL FUNCTIONS 5.1.10 DTMF TONE TEST (FUNCTION 08) 1. Enter the Service Mode. H310S512.BMP 4. Scroll through the available tests using ( or ). H310S515.BMP 5. To start a test: ! 6. To stop the test: $ 7.
  • Page 128: Modem Test (Function 08)

    SERVICE LEVEL FUNCTIONS 14 June, 2002 5.1.12 V.34 MODEM TEST (FUNCTION 08) 1. Enter the Service Mode. H310S512.BMP 4. Select the data rate using ( or ) H310S517.BMP 5. Press ! 6. To stop : $ 7. To finish: " & 5.1.13 OPERATION PANEL TEST (FUNCTION 09) 1.
  • Page 129: Adf Test (Function 10)

    14 June, 2002 SERVICE LEVEL FUNCTIONS 5.1.15 ADF TEST (FUNCTION 10) 1. Enter the Service Mode. H310S519.BMP H310S521.BMP 4. Place a document in the feeder, then press ! . 5. To stop the test, press $ . 5.1.16 LAMP TUNING (FUNCTION 10) Factory use only.
  • Page 130: Lamp Test (Color) (Function 10)

    SERVICE LEVEL FUNCTIONS 14 June, 2002 5.1.17 LAMP TEST (COLOR) (FUNCTION 10) This tests all the LEDs in the CIS. 1. Enter the Service Mode. H310S519.BMP H310S523.BMP 4. ! 5. To stop the test, press $. 5.1.18 PRINTER TEST PATTERNS (FUNCTION 11) 1.
  • Page 131: Ram Test (Function 12)

    14 June, 2002 SERVICE LEVEL FUNCTIONS 5.1.20 RAM TEST (FUNCTION 12) 1. Enter the Service Mode. 3. Test the SRAM: Press H310S527.BMP Test the DRAM: Press If test is successful, the display shows "OK!!". If test is unsuccessful, the display shows "ADDRESS=". 5.1.21 DATA COPY (FUNCTION 12) This function allows ROM and SRAM data transfer between the FCU/SG3/SiG4/NICF/SPEG board inside the machine and external flash memory...
  • Page 132: Serial Number (Function 14)

    SERVICE LEVEL FUNCTIONS 14 June, 2002 5.1.23 SERIAL NUMBER (FUNCTION 14) 1. Enter the Service Mode. H310S529.BMP 3. Enter the machine's serial number at the keypad. To correct a mistake: $ 4. If the display is correct: # 5.1.24 40 MB FLASH MEMORY INITIALIZATION (FUNCTION 16) This deletes all files in the optional 40MB flash memory card.
  • Page 133: Mb Flash Memory Formatting (Function 16)

    14 June, 2002 SERVICE LEVEL FUNCTIONS 5.1.25 40 MB FLASH MEMORY FORMATTING (FUNCTION 16) This formats the optional 40MB flash memory card, and deletes all data on the card. 1. Enter the Service Mode. H310S530.BMP 4. ! H310S532.BMP If the format was completed without error, "OK!!" will be displayed. If there was an error, "NG!!"...
  • Page 134: G4 Internal Switch Programming (Function 17)

    SERVICE LEVEL FUNCTIONS 14 June, 2002 5.1.27 G4 INTERNAL SWITCH PROGRAMMING (FUNCTION 17) 1. Enter the Service Mode. $ & H310S534.BMP The default settings are shown on the top line, and the current settings on the bottom. H310S601.BMP 4. Increment bit switch: "...
  • Page 135: Printing G4 Memory Dump (Function 17)

    14 June, 2002 SERVICE LEVEL FUNCTIONS 5.1.29 PRINTING G4 MEMORY DUMP (FUNCTION 17) Use this function to print the D-channel layer 1 dump list. 1. Enter the Service Mode $ & H310S607.BMP 4. Input the range of addresses that you wish to print.
  • Page 136: Optional G3 Bit Switches (Function 18)

    SERVICE LEVEL FUNCTIONS 14 June, 2002 5.1.31 OPTIONAL G3 BIT SWITCHES (FUNCTION 18) 1. Enter the Service Mode. H310S535.BMP 4. Scroll through the bit switches using " and adjust the switches as needed. H310S536.BMP 5.1.32 OPTIONAL SG3 BOARD RAM DUMP (FUNCTION 18) 1.
  • Page 137: Optional Sg3 Board Ncu Parameters (Function 18)

    14 June, 2002 SERVICE LEVEL FUNCTIONS 5.1.33 OPTIONAL SG3 BOARD NCU PARAMETERS (FUNCTION 18) 1. Enter the Service Mode. H310S535.BMP H310S538.BMP H310S539.BMP 5. Scroll through the parameters using + or , . If you want to change a value, enter the new value at the keypad, then press "...
  • Page 138: Optional Sg3 Board Dtmf Tone Test (Function 18)

    SERVICE LEVEL FUNCTIONS 14 June, 2002 5. Scroll through the available tests using ( or ). 6. To start a test: ! 7. To stop the test: $ 8. To finish: " & 5.1.35 OPTIONAL SG3 BOARD DTMF TONE TEST (FUNCTION 18) 1.
  • Page 139: Optional Sg3 Board V.8 Modem Test (Function 18)

    14 June, 2002 SERVICE LEVEL FUNCTIONS 5.1.36 OPTIONAL SG3 BOARD V.8 MODEM TEST (FUNCTION 18) 1. Enter the Service Mode. H310S535.BMP H310S538.BMP H310S542.BMP 5. Press ! to start the test 6. To stop : $ 7. To finish: " & 5.1.37 OPTIONAL SG3 BOARD V.34 MODEM TEST (FUNCTION 18) 1.
  • Page 140: Lan Sw Setting (Function 20)

    SERVICE LEVEL FUNCTIONS 14 June, 2002 5.1.38 LAN SW SETTING (FUNCTION 20) 1. Enter the Service Mode. H310S544.BMP H310S545.BMP " 4. Scroll through the bit switches using and adjust the switches as needed. 5.1.39 LAN LINK CHECK (FUNCTION 20) 1. Enter the Service Mode. H310S544.BMP H310S546.BMP 4.
  • Page 141: Lan Loop Back Test (Function 20)

    14 June, 2002 SERVICE LEVEL FUNCTIONS 5.1.40 LAN LOOP BACK TEST (FUNCTION 20) 1. Enter the Service Mode. H310S544.BMP H310S547.BMP 4. ! 5.1.41 LAN LOG DUMP (FUNCTION 20) 1. Enter the Service Mode. H310S544.BMP 4. ! H310S548.BMP 5.1.42 LAN PING TEST (FUNCTION 20) 1.
  • Page 142: Jpeg Test (Function 21)

    SERVICE LEVEL FUNCTIONS 14 June, 2002 5.1.43 JPEG TEST (FUNCTION 21) 1. Enter the Service Mode. H310S550.BMP 3. ! 4. If the test is completed without error, "OK!! " will be displayed. If there was an error, "NG!! " will be displayed. 5.1.44 IP-FAX IPG3 BIT SWITCHES (FUNCTION 22) 1.
  • Page 143: Rom Version (Function 23)

    14 June, 2002 SERVICE LEVEL FUNCTIONS 5.1.46 ROM VERSION (FUNCTION 23) 1. Enter the Service Mode. 3. Select the ROM Type using a number key. FCU ROM: H310S554.BMP SG3 ROM: MDM ROM: G4 ROM: NIC ROM: JPEG ROM : & PIF ROM: 5.1.47 SENSOR INPUT (FUNCTION 24) 1.
  • Page 144 SERVICE LEVEL FUNCTIONS 14 June, 2002 3. Select an item from the menu with the ( or ) key. - 2nd Screen - H310S556.BMP Item Description Status 0: Closed COVER_1 ADF Upper Cover 1: Open S1 Sensor 0: No document ADF_B4 B4 Width Sensor 1: Document present...
  • Page 145 14 June, 2002 SERVICE LEVEL FUNCTIONS 5th Screen - H310S559.BMP • CST_SIZE: Paper Size (Optional PFU) 0010 A5 LEF: 1100 LT SEF: 0001 A4 SEF: 0100 LG SEF: 0101 A4 LEF: 0000 LT LEF: 0111 • COVER TRAY: Left Cover 0: Closed 1: Open •...
  • Page 146: Bit Switches

    BIT SWITCHES 14 June, 2002 5.2 BIT SWITCHES WARNING Do not adjust bit switches described as "Not used", as this may cause the machine to malfunction or to operate in a manner that is unacceptable under local regulations. Such bits are only for use in other areas, such as Japan.
  • Page 147 14 June, 2002 BIT SWITCHES System Switch 00 FUNCTION COMMENTS Technical data printout on 1: Instead of a personal code, the Journal lists Journal the following data for each analog G3 0: Disabled communication. 1: Enabled E.g. 32 V34 288 M 01 00 03 02 First number: Symbol rate (V.34 only) Second number: Final modem type used Third number: Final date rate (for example,...
  • Page 148 BIT SWITCHES 14 June, 2002 System Switch 00 FUNCTION COMMENTS Amount of protocol dump data in Change this bit to 1 if you want to have a one protocol dump list print protocol dump list of the last communication operation only.
  • Page 149 14 June, 2002 BIT SWITCHES G4 Communication Parameters Compression mode MMR: MMR compression MR: MR compression MH: MH compression Resolution 21: Standard (200 x 100 dpi) 22: Detail (200 x 200 dpi) 24: Fine (200 x 400 dpi) Width and reduction A4: A4 (8.3"), no reduction B4: B4 (10.1"), no reduction (tx only) A3: A3 (11.7"), no reduction (tx only)
  • Page 150 BIT SWITCHES 14 June, 2002 System Switch 02 FUNCTION COMMENTS Scan Router connection Set this bit to 1 when you wish to use this machine 0: Disabled 1: Enabled as a network scanner using Scan Router. The NIC Fax Unit must be installed before Scan Router can be used.
  • Page 151 14 June, 2002 BIT SWITCHES System Switch 04 FUNCTION COMMENTS LCD contrast Use these bit switches to adjust the contrast of the LCD on the operation panel. Bit 2 1 0 Contrast 0 0 0 Brightest ↓ 0 0 1 ↓...
  • Page 152 BIT SWITCHES 14 June, 2002 System Switch 06 FUNCTION COMMENTS Use of the Stop key during 1: The Stop key can be used to halt memory memory transmission transmissions. However, users might accidentally 0: Disabled 1: Enabled cancel another person's memory transmission in progress.
  • Page 153 14 June, 2002 BIT SWITCHES System Switch 09 FUNCTION COMMENTS Addition of part of the image If this feature is enabled, the top half of the first data from confidential page of confidential messages will be printed on transmissions on the transmission result reports.
  • Page 154 BIT SWITCHES 14 June, 2002 System Switch 0A FUNCTION COMMENTS Line type selection Determines the machine’s default standby line for transmission. Bit 1 Bit 0 Setting PABX Not used Not used Do not change these settings. Continuous polling reception This feature allows a series of stations to be polled 0: Disabled 1: Enabled in a continuous cycle.
  • Page 155 14 June, 2002 BIT SWITCHES System Switch 0C FUNCTION COMMENTS A3/DLT original priority Determines whether the machine will regard the 0: A3 1: DLT original as A3 or DLT. Not used Do not change these settings. A4/LT original priority Determines whether the machine will regard the 0: A4 1: LT original as A4 or LT.
  • Page 156 BIT SWITCHES 14 June, 2002 System Switch 11 FUNCTION COMMENTS TTI printing position Change this bit to 1 if the TTI overprints 0: Superimposed on the page information that the customer considers to be data important (G3 transmissions). 1: Printed before the data leading edge CIL printing position Change this bit to 1 if the CIL overprints...
  • Page 157 14 June, 2002 BIT SWITCHES System Switch 13 FUNCTION COMMENTS Remaining memory threshold If the remaining space in the 40MB memory is for activating the Tx/Rx File below the threshold value, the Tx/Rx File Save Save feature feature cannot be used. Adjust the threshold value to meet the customer's requirements.
  • Page 158 BIT SWITCHES 14 June, 2002 System Switch 15 FUNCTION COMMENTS Not used Do not change this setting. Programming with European 1: The user can program with European characters characters (e.g. ”ä”, ”å”) for the TTI, Quick Dial 0: Disabled 1: Enabled labels, etc.
  • Page 159 14 June, 2002 BIT SWITCHES System Switch 18 FUNCTION COMMENTS Default communication line for (0,0): If one line is already being used, the transmission when both lines are outside other line is selected. lines (neither line is connected to a Others: The line is fixed in accordance PABX) with these switches.
  • Page 160 BIT SWITCHES 14 June, 2002 System Switch 19 Not used Do not change the settings. Handling LAN Fax Prefixed with # This setting avoids problems with a system that recognizes the # symbol as a 0: Recognizes the #-prefixed number code to access a switching device.
  • Page 161: Scanner Switches

    14 June, 2002 BIT SWITCHES 5.2.2 SCANNER SWITCHES Scanner Switch 00 FUNCTION COMMENTS 0: Disabled 1: Enabled Text/Photo separation in Normally keep this bit at 1 to get a good halftone halftone mode quality. 0: Disabled 1: Enabled Maximum transmittable If the user wants to send very long documents document length such as well logs, select the higher setting.
  • Page 162: Printer Switches

    BIT SWITCHES 14 June, 2002 5.2.3 PRINTER SWITCHES Printer Switch 00 FUNCTION COMMENTS Page separation mark 0: No marks printed. 0: Disabled 1: If an incoming fax requires two sheets to print, the machine prints an "∗" inside a small box at the 1: Enabled bottom right hand corner of the first sheet.
  • Page 163 14 June, 2002 BIT SWITCHES Printer Switch 03 FUNCTION COMMENTS Reduce the length of received 0: Incoming pages are printed without length data reduction. 0: Disabled Cross-reference 1: Enabled Page separation threshold: Printer Switch 03, bits 4 to 7. 1: Incoming pages are reduced in the lengthwise direction when printing.
  • Page 164 BIT SWITCHES 14 June, 2002 Printer Switches 04 and 05 FUNCTION COMMENTS Reduction ratios used for different paper sizes (with reduction enabled in switch 03-bit 0 above) If reduction is enabled, the data will be reduced in the lengthwise direction before printing.
  • Page 165: Communication Switches

    14 June, 2002 BIT SWITCHES 5.2.4 COMMUNICATION SWITCHES Communication Switch 00 FUNCTION COMMENTS Compression modes available in These bits determine the compression receive mode capabilities declared in phase B (handshaking) of T.30 protocol. Bit 1 Modes MH only MH/MR MH/MR/MMR MH/MR/MMR/JBIG Compression modes available in These bits determine the compression...
  • Page 166 BIT SWITCHES 14 June, 2002 Communication Switch 01 FUNCTION COMMENTS If this bit is 0, ECM is switched off for all 0: Disabled 1: Enabled communications. Not used Do not change this setting. Wrong connection prevention (01) - The machine will not transmit if the last 8 method digits of the received CSI do not match the last 8 Bit 3 Bit 2...
  • Page 167 14 June, 2002 BIT SWITCHES Communication Switch 02 FUNCTION COMMENTS Hang-up decision after receiving 0: Sends the next page even if RTN or PIN is a negative code (RTN or PIN) received. during G3 immediate 1: The machine will send DCN and hang up if it transmission receives RTN or PIN.
  • Page 168 BIT SWITCHES 14 June, 2002 Communication Switch 07 FUNCTION COMMENTS Fallback from G4 to G3 if the Also see System Switch 0A bit 7. other terminal is not a G4 Refer to the ISDN G4 option service manual (G4 terminal Internal Switches 17, 18, 1A, 1B, and 1C) for the 0: Disabled 1: Enabled CPS code set (Cause Value set) to determine G4...
  • Page 169 14 June, 2002 BIT SWITCHES Communication Switch 0B FUNCTION COMMENTS Use of Economy Transmission These bits determine whether the machine uses the during a Transfer operation to Economy Transmission feature when it is carrying End Receivers out a Transfer operation as a Transfer Station. 0: Disabled 1: Enabled Use of Economy Transmission during a Transfer operation to...
  • Page 170 BIT SWITCHES 14 June, 2002 Communication Switch 0C FUNCTION COMMENTS Number of digits compared to 00 - 1F (0 to 31 digits) find the requester's fax number After the machine receives a transfer request, the from the programmed machine compares the own telephone number sent Quick/Speed Dials when from the Requesting Terminal with all Quick/Speed acting as a Transfer Station...
  • Page 171 14 June, 2002 BIT SWITCHES Communication Switch 0F - Not used (do not change any of these settings) Communication Switch 10 FUNCTION COMMENTS Memory transmission: Maximum 01 - FE (Hex) times number of dialing attempts to the same destination Communication Switch 11 FUNCTION COMMENTS Immediate transmission:...
  • Page 172 BIT SWITCHES 14 June, 2002 Communication Switch 14 FUNCTION COMMENTS Inch-to-mm conversion during 0: Transmitting is always done in inch format. transmission 1: If the other end only has mm-based resolution for 0: Disabled (default) printing, the machine converts the scanned data to 1: Enabled mm-format before transmission.
  • Page 173 14 June, 2002 BIT SWITCHES Communication Switch 16 FUNCTION COMMENTS Not used Do not change the factory settings. Optional G3 unit 1: Change this bit to 1 when installing the optional 0: Not installed G3 unit. 1: Installed Optional G4 unit 1: Change this bit to 1 when installing the optional 0: Not installed G4 unit.
  • Page 174 BIT SWITCHES 14 June, 2002 Communication Switch 18 - Not used (do not change any of these settings) Communication Switch 19 - Not used (do not change any of these settings) Communication Switch 1A - Not used (do not change any of these settings) Communication Switch 1B FUNCTION COMMENTS...
  • Page 175: G3 Switches

    14 June, 2002 BIT SWITCHES 5.2.5 G3 SWITCHES G3 Switch 00 FUNCTION COMMENTS Monitor speaker during (0, 0): The monitor speaker is not in use communication (TX and RX) throughout communication. (0, 1): The monitor speaker is on up to phase B in Bit 1 Bit 0 Setting Disabled...
  • Page 176 0: Ricoh mode (PPR x 1) slower modem rate after receiving PPR once 1: ITU-T mode (PPR x 4) (Ricoh mode) or four times (ITU-T mode). This bit is ineffective in V.34 communications. Modem rate for the next page 1: The TX modem rate of the machine will fall back...
  • Page 177 14 June, 2002 BIT SWITCHES G3 Switch 05 FUNCTION COMMENTS Initial TX modem rate These bits set the initial starting modem rate for transmission. Bit 3 2 1 0 Setting (bps) 0 0 0 1 2.4 k 0 0 1 0 4.8 k Use the dedicated transmission parameters if you 0 0 1 1 7.2 k need to change this for specific receivers.
  • Page 178 Bit 7 6 5 4 Setting 0 0 0 1 V.27ter V.33 is an exclusive Ricoh mode (NSF). 0 0 1 0 V.27ter, V.29 0 0 1 1 V.27ter, V.29, V.33 0 1 0 0 V.27ter, V.29,...
  • Page 179 14 June, 2002 BIT SWITCHES G3 Switch 08 FUNCTION COMMENTS PABX cable equalizer Use a higher setting if there is signal loss at higher (TX mode) frequencies because of the length of wire between the modem and the telephone exchange. Bit 1 Bit 0 Setting...
  • Page 180 BIT SWITCHES 14 June, 2002 G3 Switch 09 FUNCTION COMMENTS ISDN cable equalizer Use a higher setting if there is signal loss at higher (tx mode) frequencies because of the length of wire between the modem and the telephone exchange. Bit 1 Bit 0 Setting...
  • Page 181 14 June, 2002 BIT SWITCHES G3 Switch 0A FUNCTION COMMENTS Maximum allowable carrier drop These bits set the acceptable modem carrier drop during image data reception time. Try using a longer setting if error code 0-22 is Bit 1 Bit 0 Value (ms) frequent.
  • Page 182 BIT SWITCHES 14 June, 2002 G3 Switch 0C FUNCTION COMMENTS Pulse dialing method P = Number of pulses sent out, N = Number dialed. Bit 1 Bit 0 Setting Normal (P=N) Oslo (P=10 - N) Sweden (N+1) Not used Not used Do not change these settings.
  • Page 183: G3-2 Switches

    14 June, 2002 BIT SWITCHES 5.2.6 G3-2 SWITCHES These bit switches require an optional G3 interface unit. G3-2 Switch 00 - Not used (do not change any of these settings) G3-2 Switch 01 FUNCTION COMMENTS Not used Do not change these settings. DIS frame length 1: Only the first 4 bytes in the DIS frame will 0: No limit...
  • Page 184 0: Ricoh mode (PPR x 1) slower modem rate after receiving PPR once 1: ITU-T mode (PPR x 4) (Ricoh mode) or four times (ITU-T mode). This bit is ineffective in V.34 communications. Modem rate for the next page 1: The TX modem rate of the machine will fall back...
  • Page 185 14 June, 2002 BIT SWITCHES G3-2 Switch 05 FUNCTION COMMENTS Initial TX modem rate These bits set the initial starting modem rate for transmission. Bit 3 2 1 0 Setting (bps) 0 0 0 1 2.4 k 0 0 1 0 4.8 k Use the dedicated transmission parameters if you 0 0 1 1 7.2 k need to change this for specific receivers.
  • Page 186 Bit 7 6 5 4 Setting 0 0 0 1 V.27ter V.33 is an exclusive Ricoh mode (NSF). 0 0 1 0 V.27ter, V.29 0 0 1 1 V.27ter, V.29, V.33 0 1 0 0 V.27ter, V.29,...
  • Page 187 14 June, 2002 BIT SWITCHES G3-2 Switch 08 - Not used (do not change any of these settings) G3-2 Switch 09 - Not used (do not change any of these settings) G3-2 Switch 0A FUNCTION COMMENTS Maximum allowable carrier drop These bits set the acceptable modem carrier drop during image data reception time.
  • Page 188 BIT SWITCHES 14 June, 2002 G3-2 Switch 0C FUNCTION COMMENTS Pulse dialing method P = Number of pulses sent out, N = Number dialed. Bit 1 Bit 0 Setting Normal (P=N) Oslo (P=10 - N) Sweden (N+1) Not used Not used Do not change these settings.
  • Page 189: G4 Internal Switches

    14 June, 2002 BIT SWITCHES 5.2.7 G4 INTERNAL SWITCHES These bit switches require an optional ISDN G4 interface unit. G4 Internal Switch 00 FUNCTION COMMENTS Country code Bit 4 Country Germany (1TR6 mode) Universal (Europe Euro ISDN) Note: In Germany, use the Universal setting for the Euro ISDN lines. G4 Internal Switch 01 - Not used (do not change these settings) G4 Internal Switch 02 - Not used (do not change these settings) G4 Internal Switch 03...
  • Page 190 BIT SWITCHES 14 June, 2002 G4 Internal Switch 05 FUNCTION COMMENTS Not used Do not change these settings. Protocol ID check The Protocol ID is in the CR packet. 0: Yes 1: No Not used Do not change these settings. G4 Internal Switch 06 - Not used (do not change these settings) G4 Internal Switch 07 - Not used (do not change these settings) G4 Internal Switch 08 - Not used (do not change these settings)
  • Page 191 14 June, 2002 BIT SWITCHES G4 Internal Switch 13: D channel layer 3 (Attachment IE in S: SETUP) FUNCTION COMMENTS Not used Do not change these settings. Information transfer capability shift 1: The machine changes the ISDN G3 down to retry transmission information transfer capability informed in the [SETUP] signal to “Speech”...
  • Page 192 BIT SWITCHES 14 June, 2002 G4 Internal Switch 13: D channel layer 3 (Attachment IE in S: SETUP) FUNCTION COMMENTS Condition for fallback from G4 to 0: Fallback occurs when a CPS code is the same as the CPS code settings specified by G4 internal switches 17, 18, 1A, 1B, and 0: Refer to the CPS code setting 1: Fallback in response to any CPS...
  • Page 193 14 June, 2002 BIT SWITCHES G4 Internal Switch 15: D channel layer 3 (Judgement R: MSG) FUNCTION COMMENTS Action when receiving [SETUP] This bit depends on user requirements. If it is signal containing no called at 1, communication will be halted if the other subaddress terminal has not input the subaddress.
  • Page 194 BIT SWITCHES 14 June, 2002 G4 Internal Switch 16: D channel layer 3 (Approval) FUNCTION COMMENTS Transfer capabilities (SI) informed This bit determines whether transfer in 1TR6 ISDN G3 transmission capabilities informed in the Service Indicator for 1TR6 ISDN G3 transmission. This switch is 0: G3 Fax effective in coping with communication 1: Analog...
  • Page 195 14 June, 2002 BIT SWITCHES G4 to G3 fallback Bit 0 of Communication Switch 07 must be at 0, or fallback from G4 to G3 will be disabled. The CPS codes for which fallback occurs are decided as follows. • G4 bit switch 17, bit 7 - If set to “0”, fallback occurs on receipt of a code from a set that depends on the country code.
  • Page 196: G4 Parameter Switches

    BIT SWITCHES 14 June, 2002 5.2.8 G4 PARAMETER SWITCHES These bit switches require an optional ISDN G4 interface unit. G4 Parameter Switch 00 FUNCTION COMMENTS Network type Do not change the default setting. Bit 2 Type Circuit switched ISDN Other settings: Not used Not used Do not change the default settings.
  • Page 197 14 June, 2002 BIT SWITCHES G4 Parameter Switch 05 FUNCTION COMMENTS Not used Do not change these settings. B-channel T3 timer 1: This switch is useful when used in 0: 30s 1: 57s combination with the Communication Bit SW 07 bit 4. This is to cope with communication problems where G4 communication fails on the ISDN B- channel.
  • Page 198 BIT SWITCHES 14 June, 2002 G4 Parameter Switch 09 - Not used (do not change these settings) G4 Parameter Switch 0A - Not used (do not change these settings) G4 Parameter Switch 0B FUNCTION COMMENTS Transport block size This value must match the value set in the Bit 3 Value other terminal.
  • Page 199: Ncu Parameters

    14 June, 2002 NCU PARAMETERS 5.3 NCU PARAMETERS The following tables give the RAM addresses and the parameter calculation units that the machine uses for ringing signal detection and automatic dialing. The factory settings for each country are also given. The RAM read/write (Function 06) must change most of these, but NCU Parameter programming (Function 08) can change some others;...
  • Page 200 NCU PARAMETERS 14 June, 2002 Address Function Unit Remarks 401F12 PSTN detection time for the silent 20 ms period after ring-back tone detected (high) 401F13 PSTN busy tone frequency upper If both addresses contain limit (high byte) (BCD) FF(H), tone detection is disabled.
  • Page 201 14 June, 2002 NCU PARAMETERS Address Function Unit Remarks 401F31 Busy tone OFF time: range 4 401F32 Busy tone-continuous tone detection time 401F33 Busy tone signal state time tolerance for all ranges, and number of cycles required for detection (a setting of 4 cycles means that ON-OFF-ON or OFF- ON-OFF must be detected twice).
  • Page 202 NCU PARAMETERS 14 June, 2002 Address Function Unit Remarks 401F48 Country dial wait interval (low) 401F49 Country dial wait interval (high) 401F4A Time between opening or closing the 1 ms See Notes 2 and 5. Ds relay and opening the Di relay Function 08 (parameter 11).
  • Page 203 14 June, 2002 NCU PARAMETERS Address Function Unit Remarks 401F5E Progress tone detection level, and Bit 7 Bit 6 Bit 5 cadence detection enable flags -25.0 -35.0 -30.0 -40.0 -49.0 Bits 2, 0 - See Note 4. 401F5F Bit 7 and Bit 6 – Not used Bit5 1: Polarity detection enabled for Rx (detection time = 500ms) Bit4 1: Polarity detection enabled for Tx (detection time = 500ms) Bit 3 to 0 –...
  • Page 204 NCU PARAMETERS 14 June, 2002 Address Function Unit Remarks 401F82 Bits 0 and 1 - Handset off-hook detection time Setting 200 ms 800 ms Other Not used Bits 2 and 3 - Handset on-hook detection time Setting 200 ms 800 ms Other Not used Bits 4 to 7 - Not used...
  • Page 205 Modem turn-on level (incoming signal detection level) Standard NCU (Panasonic) Turn on level: -37-0.5N (dBm) Turn off level: “Turn on level” – 3 dBm Optional G3 unit (Ricoh) 00 (Hex) : -33 (dBm) 01 – 0A (Hex) : -38 (dBm) 0B –...
  • Page 206 NCU PARAMETERS 14 June, 2002 Address Function Unit Remarks 401FD2 V.8 procedure in manual reception Do not change bits 0 to 2, 6 0: Disabled 1: Enabled and 7. Bit 3 ANSam transmission timer Setting 3.2 s 3.7 s 5.0 s Not used 401FDA T.30 T1 timer...
  • Page 207: Dedicated Transmission Parameters

    14 June, 2002 DEDICATED TRANSMISSION PARAMETERS 5.4 DEDICATED TRANSMISSION PARAMETERS Each Quick Dial Key and Speed Dial Code has some bytes of programmable parameters allocated to it. If transmissions to a particular machine often experience problems, store that terminal's fax number as a Quick Dial or Speed Dial, and adjust the parameters allocated to that number.
  • Page 208: Parameters

    DEDICATED TRANSMISSION PARAMETERS 14 June, 2002 5.4.2 PARAMETERS The initial settings of the following parameters are all FF(H) - all the parameters are disabled. ‘Disabled’ means that the appropriate bit switch or other setting is used. Switch 01 FUNCTION AND COMMENTS ITU-T T1 time If the connection time to a particular terminal is longer than the NCU parameter setting, adjust this byte.
  • Page 209 14 June, 2002 DEDICATED TRANSMISSION PARAMETERS Switch 03 FUNCTION COMMENTS If training with a particular remote Initial modem rate terminal always takes too long, the Bit 3 Setting (bps) initial modem rate may be too high. Not used 2,400 Reduce the initial modem rate 4,800 using these bits.
  • Page 210 DEDICATED TRANSMISSION PARAMETERS 14 June, 2002 Switch 04 FUNCTION COMMENTS mm-inch conversion before tx The machine uses inch-based resolutions for scanning. If ”mm only” Bit 1 Bit 0 Setting mm-inch is selected, the printed copy may be conversion slightly distorted at the other end if that available machine uses inch-based resolutions.
  • Page 211 14 June, 2002 DEDICATED TRANSMISSION PARAMETERS Switch 10 (Optional ISDN G4 unit required) FUNCTION COMMENTS Attachment of the Higher Layer This bit determines whether Higher Layer Capabilities Capabilities are informed in the [SETUP] Bit 1 Bit 0 Setting signal or not. Attached Not attached Not used...
  • Page 212: Service Ram Addresses

    SERVICE RAM ADDRESSES 14 June, 2002 5.5 SERVICE RAM ADDRESSES CAUTION Do not change settings marked as “Not used” or “Read only.” 400001 to 480004(H) - ROM version (Read only) 400001(H) - Revision number (BCD) 400002(H) - Year (BCD) 400003(H) - Month (BCD) 400004(H) - Day (BCD) 400005(H) - RAM Reset Level 1 Change the data at this address to FF (H), then switch the machine off and on to...
  • Page 213 14 June, 2002 SERVICE RAM ADDRESSES 4000F0(H) - User parameter switch 00 Bit 0: Stamp home position 0: Disabled, 1: Enabled Bits 1 and 2: Scanning contrast home position Bit 2 Setting Normal Lighten Darken Bit 3: Do not adjust Bits 4 and 5: Scanning resolution home position Bit 5 Setting...
  • Page 214 SERVICE RAM ADDRESSES 14 June, 2002 4000F4(H) - User parameter switch 04 Bit 0: Confidential reception report 0: Off, 1: On Bit 1: Fax On Demand report output 0: Off, 1: On Bit 2: Not used Bit 3: Print failed transmission result in the journal 0: Off, 1: On Bit 4: The way of printing other terminal information on the list/report 0: Print destination names programmed in Quick/Speed Dials...
  • Page 215 14 June, 2002 SERVICE RAM ADDRESSES 4000F8(H) - User parameter switch 08 Bits 0 and 1: Multi-copy reception Setting Disabled Faxes from senders whose RTIs/CSIs are specified for this feature are multicopied. Faxes from senders whose RTIs/CSIs are not specified for this feature are multicopied.
  • Page 216 SERVICE RAM ADDRESSES 14 June, 2002 4000F9(H) - User parameter switch 09 Bits 0 and 1: Memory lock Setting Disabled Faxes from senders whose RTIs/CSIs are specified for this feature are kept in the memory until a memory lock ID is entered.
  • Page 217 14 June, 2002 SERVICE RAM ADDRESSES 4000FC(H) - User parameter switch 12 (SWusr_0C) Bits 0 to 2: Not used Bits 3 and 4: Printout image density (Fax mode) Setting Normal Lighten Darken Not used Bits 5 to 6: Not used Bit 7: Copy operation 0: Possible, 1: Prohibited 4000FD(H) - User parameter switch 13 (SWusr_0D)
  • Page 218: Not Used

    SERVICE RAM ADDRESSES 14 June, 2002 400100(H) – User parameter switch 16 (SWusr_10) Bits 0 and 1: Leave messages on the POP server after receiving them 1 0 Setting 0 0 Do not save 0 1 Save all 1 0 Save error only 1 1 Not used Bit 2: Network delivery scanning using Scan Router V2 Lite 0: Disabled, 1: Enabled...
  • Page 219 14 June, 2002 SERVICE RAM ADDRESSES 400103(H) – User parameter switch 19 (SWusr_13) Bits 0 to 2: Paper tray used for printing reports 2 1 0 Setting 0 0 0 Disabled 0 0 1 Tray 1 0 1 0 Tray 2 0 1 1 Tray 3 1 0 0 Tray 4 1 0 1 Tray 5...
  • Page 220 SERVICE RAM ADDRESSES 14 June, 2002 400109(H) – User parameter switch 25 (SWusr_19) Bits 0 to 7: Not used 40010A(H) – User parameter switch 26 (SWusr_1A) Bits 0 to 7: Not used 40010B(H) – User parameter switch 27 (SWusr_1B) Bits 0 to 7: Not used 40010C(H) –...
  • Page 221 14 June, 2002 SERVICE RAM ADDRESSES 400120 to 40012F(H) - G4 parameter switches 400130 to 40014F(H) - G4 internal switches 400150 to 400163(H) - RTI (Max. 20 characters - ASCII) - See the following note 400189 to 4001A8(H) - TTI (Max. 32 characters - ASCII) - See the following note 4001A9 to 4001C8(H) –...
  • Page 222 SERVICE RAM ADDRESSES 14 June, 2002 4002D7(H) – Daylight Saving: Fall start month (10: BCD) 4002D8(H) – Daylight Saving: Fall start week in month above (01: HEX) 4002D9(H) – Daylight Saving: Fall start day (01: Mon – 06: Sun) 4002DA(H) – Daylight Saving: Fall start time (00 – 24: BCD/ default: 02) 4002DB(H) –...
  • Page 223 14 June, 2002 SERVICE RAM ADDRESSES 400312 to 400315(H) - Scan counter (SCN) 400316 to 400319(H) – Printer counter 40031A to 40031D(H) - Printer counter (PRT) 40031E to 400321(H) - ADF counter (ADF) 400322 to 400325(H) - ADF PM counter 400326 to 400329(H) - ADF PM interval (Default: 30,000) 40032A to 40032D(H) - ADF roller counter (ADF (ROLL)) 40032E to 400331(H) - ADF roller interval (Default: 30,000)
  • Page 224 SERVICE RAM ADDRESSES 14 June, 2002 40039E to 4003AD(H) - Excessive jam call parameters Address (H) Initial Sys. Para. Parameters Setting List Printer DEC (1 - 255; 0 = Disabled) 4003A6 4003AA 10 (H) CALL (3 – 15; 0 = Disabled) 4003A7 4003AB 06(H)
  • Page 225 14 June, 2002 SERVICE RAM ADDRESSES 400536 to 40055F(H) - Night timer period 400536 to 400538(H) - Setting #1 for Monday 400539 to 40053B(H) - Setting #2 for Monday 40053C to 40053E(H) - Setting #1 for Tuesday 40053F to 400541(H) - Setting #2 for Tuesday 400542 to 400544(H) - Setting #1 for Wednesday 400545 to 400547(H) - Setting #2 for Wednesday 400548 to 40054A(H) - Setting #1 for Thursday...
  • Page 226 SERVICE RAM ADDRESSES 14 June, 2002 4005B7 to 4005B9(H) - Effective term of automatic service call 4005B7(H) - Year: Last two digits of the year (BCD) 4005B8(H) - Month: 01 to 12 (BCD) 4005B9(H) - Day: 01 to 31 (BCD) 40245A(H) - Print top margin (standard tray) 40245C(H) - Print top margin (1st optional tray) 40245E(H) - Print top margin (2nd optional tray)
  • Page 227 14 June, 2002 SERVICE RAM ADDRESSES 43B7CA to 43D649(H) - Dedicated tx parameters for Quick Dial 01 - 144 and Speed Dial #00 - #99. Each set of destination data consists of 32 bytes. Last 10 bytes (23rd to 32nd bytes) are used.
  • Page 228 SERVICE RAM ADDRESSES 14 June, 2002 45F06E to 45F26D(H) - Latest 64 error codes (Read only) One error record consists of 8 bytes of data. First error record start address – 45F06E(H) Second error record start address – 45F076(H) Third error record start address – 4F07E(H) 64th error record start address –...
  • Page 229 14 June, 2002 SERVICE RAM ADDRESSES 13th and 14th bytes - Personal code or number of total/burst error lines If bit 4 of the 1st byte is 0: 13th byte - Personal code (low - BCD) 14th byte - Personal code (high - BCD) If bit 4 of the 1st byte is 1: 13th byte - Number of total error lines (Hex) 14th byte - Number of burst error lines (Hex) 15th byte - File number (low - Hex)
  • Page 230 SERVICE RAM ADDRESSES 14 June, 2002 23rd to 25th byte – Not used 26th to 49th byte – Remote terminal’s ID (RTI, TSI or CSI) (ASCII) 50th byte - Communication mode #1 Bits 0 - 1: Resolution used Bit 1 0 Setting 0 0 Standard 1 0 Detail 1 1 Fine...
  • Page 231 14 June, 2002 SERVICE RAM ADDRESSES 54th byte – Number of errors during communication (Hex) 55th to 58th byte - 1st error code and page number where the error occurred 55th byte - Page number where the error occurred (low - Hex) 56th byte - Page number where the error occurred (high - Hex) 57th byte - Error code (low - BCD) 58th byte - Error code (high - BCD)
  • Page 232: Service Ram Addresses: Adf And Scanner

    SERVICE RAM ADDRESSES: ADF AND SCANNER 14 June, 2002 5.6 SERVICE RAM ADDRESSES: ADF AND SCANNER Address Default Function 401CAE Time Interval Setting for Shading Correction, Peak Level Sampling, and Black Line Detection Units: 1 s If set to ff, shading correction is executed for only the first page of the job.
  • Page 233 14 June, 2002 SERVICE RAM ADDRESSES: ADF AND SCANNER Address Default Function 45EE42 ~ 45EE43 — — Abnormal Pixels – Consecutive occurrence at the same place (1 time) Increments by 1 if an abnormal pixel occurred, but had disappeared from that place by the start of the next job (for example, the exposure glass was cleaned or the original brushed away the speck of dust).* 45EE44 ~ 45EE45...
  • Page 234: Service Ram Addresses: Printer Engine (Plotter)

    SERVICE RAM ADDRESSES: PRINTER ENGINE (PLOTTER) 14 June, 2002 5.7 SERVICE RAM ADDRESSES: PRINTER ENGINE (PLOTTER) 5.7.1 ADJUSTING THE PRINTING SIDE-TO-SIDE REGISTRATION Adjust the laser beam main scan start position when the offset is large. 1. Make copies using the mainframe cassette, bypass feeder, and optional paper feed units and check the amount that the image is shifted.
  • Page 235: Adjusting The Printing Top Margin

    14 June, 2002 SERVICE RAM ADDRESSES: PRINTER ENGINE (PLOTTER) 5.7.2 ADJUSTING THE PRINTING TOP MARGIN Adjust the start position at the top of the page when the offset is large. 1. Make copies using the mainframe cassette, bypass feeder, and optional paper feed units and check the amount that the image is shifted.
  • Page 236: Detailed Section Descriptions

    14 June, 2002 ADF/SCANNER 6. DETAILED SECTION DESCRIPTIONS 6.1 ADF/SCANNER 6.1.1 OVERVIEW H310D943.WMF 1. ADF Document Table 9. MDF Document Width Sensors 1, 2 2. Pick-up Roller 10. MDF Document Set-Sensor 3. ADF Document Width Sensors 1, 2 11. R1 (Transport Roller) 4.
  • Page 237: Detailed Descriptions

    ADF/SCANNER 14 June, 2002 6.1.2 DETAILED DESCRIPTIONS Document Detection H310D913.WMF H310D914.WMF When a document is inserted, the document sensor (S1 sensor) [A] turns on and detects the document. The width of the document is then detected from the combined output of the S1, B4 width [B], and A3 width [C] sensors. If a document is set on the MDF table, the MDF sensor [D] turns on and detects it.
  • Page 238: Document Pick-Up

    14 June, 2002 ADF/SCANNER Document Pick-up H310D915.WMF H310D916.WMF When the scanner motor [F] starts rotating clockwise, the pick-up roller [A] lowers to feed the top sheet of the document. The paper is then separated by the reverse roller [D] and fed to the R0 [E] roller. Since the R0 roller rotates faster than the feed roller [B], the pick-up roller and feed roller add to the load on the scanner motor while the R0 roller feeds the document.
  • Page 239: Document Feed

    ADF/SCANNER 14 June, 2002 Document Feed H310D917.WMFF H310D943.WMF The scanner motor [A] drives R0 [B], R1 [C], R2 [D] and the document exit rollers [F], all responsible for feeding the document. The scan line lies between the R1 and R2 rollers. The scan line sensor (S2) [E] is between the R1 and R2 rollers, and detects when the leading and trailing edges of the document are at the scan line.
  • Page 240: Stamping

    14 June, 2002 ADF/SCANNER Stamping H310D007.WMF The stamp unit [A] is located below the R1 roller [B] and CIS unit [C]. The timing of stamping the documents after scanning depends on the method of transmission (immediate or memory transmission). The front side of each page of the document is stamped 12 mm from the bottom edge.
  • Page 241: Returning To Ready Status

    ADF/SCANNER 14 June, 2002 Returning to Ready Status H310D919.WMF When the last page of the document has been fed out, the scanner motor turns clockwise, then counterclockwise, and clockwise again. This lifts the pick-up roller to its ready position. This is also done at the following times: •...
  • Page 242: Image Scanning

    14 June, 2002 ADF/SCANNER Image Scanning H310D006.WMF When the document [A] sent from R1 (transport roller 2) passes the scanning glass [B], the LED [C] inside the CIS shines light onto the image side of the document above and this light with the image is reflected down into the CIS [D]. After the Start key is pressed, the machine stabilizes the LED light for one second.
  • Page 243: Jam Detection

    ADF/SCANNER 14 June, 2002 Jam Detection 1. Non-feed (error code 1–00): The S2 sensor does not activate even after the machine tries to feed the document to the scan line three times. 2. MDF Non-feed (no error code): The S2 sensor does not activate after manual document feed to the scan line. 3.
  • Page 244: Printer

    14 June, 2002 PRINTER 6.2 PRINTER 6.2.1 OVERVIEW Cleaning Drum Charge Paper DC-600V Quenching Laser DC-100V Exposure Image Transfer Development DC-400V Guide Sheet H310D920.WMF Process Description Charges the drum with –600 Vdc plus 1.05 mA 1 kHz ac bias. Charge The ac bias quenches the remaining charge on the OPC.
  • Page 245: Laser Exposure

    PRINTER 14 June, 2002 6.2.2 LASER EXPOSURE Overview This machine uses a laser diode to produce electrostatic images on an OPC drum. The laser diode unit converts image data from the FCU into laser pulses, and the optical components direct these pulses to the drum. Exposure of the drum by the laser beam creates the latent image.
  • Page 246: Auto Power Control (Apc)

    14 June, 2002 PRINTER Auto Power Control (APC) LD Drive Board +5VDLF BLDDRDAT LD Driver BAPCSH BLDON-N H310D901.WMF To prevent the intensity of the laser beam from changing because of temperature, the machine monitors the laser beam with a photodiode (PD). The PD is enclosed in the laser diode.
  • Page 247: Ld Safety

    PRINTER 14 June, 2002 LD Safety LD Drive Board +24VE CN31 CN17-2 CN101-7 LD Driver Voltage Regulator Power Supply Unit Interlock Switch H310D900.WMF Interlock Switch To ensure that the laser beam does not inadvertently switch on during servicing, there is a safety switch located at the left cover. The switch is on the LD 24 V line. Mechanical Laser Shutter When the AIO cartridge is removed, the laser shutter is released and this interrupts the laser beam.
  • Page 248: Aio Cartridge

    14 June, 2002 PRINTER 6.2.3 AIO CARTRIDGE Overview H310D922.WMF The toner cartridge consists of the components shown above. The toner cartridge contains the OPC drum and the toner cassette, and includes the mechanisms for drum charge, development, and cleaning. The drum is 30 mm in diameter. [A]: Charge Roller [F]: Development Roller [B]: Cleaning Blade...
  • Page 249: Drive

    PRINTER 14 June, 2002 Drive H310D923.WMF The main motor [B] drives the drum [C], the development roller [A], and agitators [D] through a series of gears. The main motor speed is controlled by the FCU. 6-14...
  • Page 250: Drum Charge

    14 June, 2002 PRINTER Drum Charge H310D924.WMF This machine uses a drum charge roller system instead of a scorotron corona wire system to charge the drum. The drum charge roller [A] always contacts the surface of the drum [E] because of the charge roller pressure springs [C], and gives a negative charge to the drum surface.
  • Page 251: Development

    PRINTER 14 June, 2002 Development Overview H310D925.WMF This machine uses mono-component toner. The AIO cartridge contains two agitators [F]. The agitators [F] and the mixing blade [D] mix the toner in the toner cartridge and transport it to the development roller [C]. Friction between the transported toner and the doctor blade [A] gives the toner a negative charge.
  • Page 252 14 June, 2002 PRINTER Toner Near-End Sensor The toner near-end sensor monitors the toner concentration by checking the magnetic field strength. When the reading goes down to a threshold value, the machine enters the near- end condition. The threshold value cannot be changed. A hundred pages can be printed after detecting the near-end condition, then the machine stops printing and toner end is detected.
  • Page 253: Drum Cleaning

    PRINTER 14 June, 2002 Drum Cleaning H310D926.WMF The cleaning blade [A] removes any toner remaining on the drum after the image is transferred to the paper. The toner remaining on the drum is scraped off by the cleaning blade and transferred to the collection area. The mylar sheet [B] prevents the toner from dropping out of the cleaning unit.
  • Page 254: Transfer And Paper Separation

    14 June, 2002 PRINTER 6.2.4 TRANSFER AND PAPER SEPARATION Overview H310D927.WMF The machine uses a transfer roller [A] which touches the surface of the drum [B]. The high voltage supply unit supplies a positive current to the transfer roller. A feedback circuit inside the machine automatically keeps the transfer current constant.
  • Page 255: Transfer Roller Cleaning

    PRINTER 14 June, 2002 Transfer Roller Cleaning If the paper size is smaller than the printed image, or if a paper jam occurs during printing, toner may be transferred to the roller surface. To prevent this toner from transferring to the back side of the printouts, the transfer roller has to be cleaned before the next printing run.
  • Page 256: Paper Feed

    14 June, 2002 PRINTER 6.2.5 PAPER FEED Overview H310D928.WMF 1. Feed Roller 2. Transport Roller 3. By-pass Tray (100 sheets) 4. Registration Roller 5. Transfer Roller 6. AIO (All-In-One Toner Cartridge) 7. Fusing Unit 6-21...
  • Page 257 PRINTER 14 June, 2002 Paper Tray. The paper tray holds approximately 500 sheets and can accept the following paper sizes: A4, A3, 11”x13” (Government Legal), LT, 8”x13”, LG, 11”x17 (Ledger). Bottom Plate. A coil spring below the bottom plate pushes the bottom plate and paper stack up to maintain the correct paper height for feeding.
  • Page 258: Paper Size Detection

    14 June, 2002 PRINTER Paper Size Detection H310D931.WMF H310D942.WMF Paper Size Detection (Standard tray) Paper Size No Tray Folio LT LEF LG SEF A4 SEF LT SEF LEF: Long Edge Feed SEF: Short Edge Feed NOTE: LEF and SEF in this table are with relation to the direction of paper feed (“long edge feed”...
  • Page 259: Bottom Plate Lift, Upper Limit Detection And Paper End Detection

    PRINTER 14 June, 2002 Bottom Plate Lift, Upper Limit Detection and Paper End Detection H310D937.WMF H310D938.WMF When the tray is placed in the machine, the paper size detection sensor turns on and the lift motor [A] is activated, lifting the bottom plate. The plate rises until the upper limit sensor [B] detects the actuator [C] and stops the motor.
  • Page 260: Paper Near-End Detection

    14 June, 2002 PRINTER Paper Near-end Detection H310D939.WMF When the paper supply in the tray becomes low, the actuator [B] on the paper lift shaft enters the near-end sensor [A]. This occurs when about 50 sheets are remaining in the tray. At the same time, the paper end LED is lit green. Paper Feed H310D940.WMF The paper feed motor [A] and the feed clutch [B] turn on, causing the pick-up roller...
  • Page 261: By-Pass Tray

    PRINTER 14 June, 2002 By-pass Tray By-pass Tray Guide Plate H310D010.WMF Raise the gray lever [A] to lower the by-pass guide plate [B] and release it. Press down the lever to raise the guide plate so it presses against the bottom of the stack.
  • Page 262 14 June, 2002 PRINTER By-pass Paper Feed H310D944.WMF A paper feed signal switches on the paper feed motor [A] which rotates the feed roller [B] and feeds the paper from the by-pass feeder. The feed motor switches off and on briefly to ensure that the paper feed timing is correct for positioning the image on the paper before it is fed to the transfer unit.
  • Page 263: Fusing

    PRINTER 14 June, 2002 6.2.6 FUSING Overview H310D005.WMF 1. Pressure Roller 2. Pressure Roller Release Lever 3. Pressure Spring 4. Fusing Lamp 5. Fusing Thermistor 6. Hot Roller 7. Exit Roller 8. Hot Roller Strippers 6-28...
  • Page 264 14 June, 2002 PRINTER Fusing system. Fusing lamp and hot roller with a thermistor and fuse controlling the temperature of the fusing lamp to maintain correct temperature of the hot roller for fusing and to prevent overheating. Fusing Pressure and Separation. The sheets pass between the hot roller and a pressure roller pressed against the hot roller by a large spring to maintain the correct pressure for fusing.
  • Page 265: Fusing

    PRINTER 14 June, 2002 Fusing The paper from the transfer unit feeds into the fusing unit between the hot roller [A] and pressure roller where the prescribed combination of heat and pressure fuses the image into the paper. The thermistor [B], in contact with the center of the hot roller, constantly monitors the temperature of the hot roller for the CPU.
  • Page 266: Fusing Pressure Roller, Separation, Exit

    14 June, 2002 PRINTER Fusing Pressure Roller, Separation, Exit Large springs on either end of the fusing unit keep the hot roller [A] and pressure roller [B] pressed together. The hot roller strippers [C] separate the paper from the hot roller and direct the paper to the exit roller [D].
  • Page 267: Fusing Temperature Control

    PRINTER 14 June, 2002 Fusing Temperature Control Overview 1st Fusing: 3rd Fusing: Startup Startup (With 2nd Fusing: Standby High Fusing Lower Fusing (without Fusing Lamp Lower Fusing Temperature Temperature 2 Fusing Lamp ON/OFF Temperature 1 ON/OFF Control ON/OFF Control ON/OFF Control) ON/OFF Control Control...
  • Page 268: Cooling Fan Control

    14 June, 2002 PRINTER ° When the fusing temperature reaches 170 C, the 1st fusing temperature is used as the target temperature for fusing temperature control. When t1 has elapsed after reaching the start temperature for printing, the 2nd fusing temperature becomes the target temperature. Next, after t2 has elapsed, the 3rd fusing temperature becomes the target temperature.
  • Page 269: Fusing Unit Service Call Conditions

    PRINTER 14 June, 2002 Fusing Unit Service Call Conditions If the Call Service indicator lights due to an error in the fusing unit, one of the following conditions exists. ERROR SC CODE ERROR NAME DESCRIPTION Thermistor Thermistor damaged or disconnected. 9-22 0541 Failure...
  • Page 270: Optional Paper Feed Units

    14 June, 2002 OPTIONAL PAPER FEED UNITS 6.3 OPTIONAL PAPER FEED UNITS 6.3.1 OVERVIEW H310D935.WMF 1. Cover Switch 7. Paper End Sensor 2. Paper Feed Clutch 8. Upper Limit Sensor 3. Paper Feed Motor 9. Paper End LED 4. Lift Motor 10.
  • Page 271: Mechanisms

    OPTIONAL PAPER FEED UNITS 14 June, 2002 6.3.2 MECHANISMS Paper Size Detection H310D936.WMF The machine detects paper size based on the setting that the operator chooses on the paper size dial [A]. The paper sizes are detected by the paper size detection switches [B] through their contact with small projections on the paper size dial.
  • Page 272: Bottom Plate Lift, Upper Limit Detection And Paper End Detection

    14 June, 2002 OPTIONAL PAPER FEED UNITS Bottom Plate Lift, Upper Limit Detection and Paper End Detection H310D937.WMF H310D938.WMF When the tray is placed in the machine, the paper size detection sensor turns on and the lift motor [A] is activated, lifting the bottom plate. The plate rises until the upper limit sensor [B] detects the actuator [C] and stops the motor.
  • Page 273: Paper Near-End Detection

    OPTIONAL PAPER FEED UNITS 14 June, 2002 Paper Near-end Detection H310D939.WMF When the paper supply in the tray becomes low, the actuator [B] on the paper lift shaft enters the near-end sensor [A]. This occurs when about 50 sheets are remaining in the tray.
  • Page 274: Paper Feed

    14 June, 2002 OPTIONAL PAPER FEED UNITS Paper Feed H310D940.WMF The paper feed motor [A] and the feed clutch [B] turn on, causing the pick-up roller [C] to turn. The paper is then guided by the paper feed roller [D], which is driven by the paper feed motor.
  • Page 275: Pcbs

    PCBS 14 June, 2002 6.4 PCBS 6.4.1 FCU H310D906.WMF 6-40...
  • Page 276 14 June, 2002 PCBS The FCU is the machine’s main controller. It controls scanning, printing, fax operation, image processing, power mode switching, and it interfaces with the user and all standard and optional peripherals. It holds the FROM. SRAM, and DRAM, and provides the slot for the optional memory card.
  • Page 277 PCBS 14 June, 2002 SCP2. The machine CPU, an Ru30 facsimile engine chip. Utilizes a dual bus structure with a CPU bus and a DMA bus. The SCP2 controls the following circuits and functions: • DMA (Direct Memory Access). • DCR (Data Compressor and Reconstructor). Compresses data before it is sent, and then de-compresses it after it is received.
  • Page 278 14 June, 2002 PCBS VPL (Video Processing LSI). A sub-chip of the fax engine that implements video processing with these internal blocks: • VPM (Video Processing Module). Scanning control and image processing. • LIF (Laser Interface). Printing control and image processing. •...
  • Page 279 PCBS 14 June, 2002 RSB (Relay Sensor Board). Provides harness connection points for the following sensors: LED board sensor, paper end and paper near end LEDs, paper near end sensor, cassette size sensor, paper end sensor, copy out sensor, all ADF sensors, all manual feed sensors, upper limit sensor, and the left cover open sensor.
  • Page 280: Opif (Option Interface Board)

    14 June, 2002 PCBS 6.4.2 OPIF (OPTION INTERFACE BOARD) Decoder Reset Circuit SG3-V34 SiG4 Register: Interrupter Buffer (CPU BUS) NICF Register: JPEG Energy Saver Function Upgrade OPIF H310D912.WMF The OPIF is an interface between the FCU and optional boards. • SG3 board •...
  • Page 281: Ncu

    PCBS 14 June, 2002 6.4.3 NCU OHDI SW. Surge Protection TRXD Noise Over- Filter Relay RING DC Loop current Transformer Protection Surge Protection Current Sensor OHDISW CHLSW Hook0 Hook1 ExRing Ring Detection Circuit H310D902.WMF 6.4.4 PSU +24 V (Vaa1) +24 V Primary 24 V (Vaa2)
  • Page 282: Nicf (Network Interface Card For Facsimile)

    14 June, 2002 PCBS 6.4.5 NICF (NETWORK INTERFACE CARD FOR FACSIMILE) Serial I/F Connector Flash 15 MHz SH7612 2 MB 3 State " ASIC SDRAM VENUS 8 MB Reset SW EEPROM & 1 kB LANC Am79C973 25 MHz Regu Filter Module 5V →...
  • Page 283 PCBS 14 June, 2002 & LANC. The LANC is the LAN controller that controls communication with the sublayers below the MAC in the OSI model. MAC, or the media access control, is sublayer 2 of the OSI model. The OSI (Open System Interconnection) reference model, is a 7-layer fruitcake framework upon which network standards are hung.
  • Page 284: Sg3-D Board

    14 June, 2002 PCBS 6.4.6 SG3-D BOARD SG3-D SG3-D NCCP FROM SDRAM (8Mbit) (16Mbit) (Ru30) DPRAM DMAC JBIG CODEC (modem) H310D945.WMF The SG3 board allows up to two simultaneous communications when used in combination with the FCU. NCCP (New Communication Control Processor) •...
  • Page 285: Sig4 Board

    PCBS 14 June, 2002 6.4.7 SIG4 BOARD Flash SiG4 DRAM SYSTEM BUS LAPD ISDN Reset ICCP ISDN Circuit Controller Interface Analog I/F CODEC Circuit MODEM H310D941.WMF The SiG4 (Standard ISDN G4) board contains the ICCP (ISDN Communication Control Processor), Flash ROM, DRAM, LAPD controller, CODEC, ISDN interface and analog interface.
  • Page 286: System Features

    14 June, 2002 SYSTEM FEATURES 6.5 SYSTEM FEATURES 6.5.1 VERTICAL BLACK LINE CORRECTION Overview Vertical black line correction is a new software feature for this machine. It prevents black lines in image data caused by dirt, paper dust, correction fluid, ink, etc. at the scan line.
  • Page 287: Count Detection Parameters List

    SYSTEM FEATURES 14 June, 2002 Count Detection Parameters List Please refer to the sample on the previous page as you read the table descriptions below. Address Count Detection Conditions Number of jobs in which an abnormal pixel was detected Vertical Black Line 45EE3C ~ D before page 1 of the original was scanned.
  • Page 288: Settings For Vertical Black Line Detection

    14 June, 2002 SYSTEM FEATURES Settings for Vertical Black Line Detection User Parameter settings performed by the customer or customer engineer determine whether 1) vertical black lines are corrected, and whether 2) a warning is issued every time a vertical black line (abnormal pixel in the scan line) is detected before scanning an original.
  • Page 289: Blank

    SYSTEM FEATURES 14 June, 2002 6.5.2 BLANK PAGE DETECTION Blank Page Detection Operation The blank page detection feature sounds an alarm and displays a message when the machine scans a sheet of paper that is almost completely white. Some pages are blank. To stop, press Stop key.
  • Page 290: Energy Saver Mode

    14 June, 2002 SYSTEM FEATURES 6.5.3 ENERGY SAVER MODE Overview When the machine enters the energy saver mode, it displays a message: Currently the machine is in Energy Saver Mode. Press [Clear Modes/Energy Saver] key to use functions. In the Energy Saver Mode, the temperature of the fusing lamp drops, the main power switch goes off, and the operation panel indicators are turned off except for the energy saver display message.
  • Page 291: Setting The Energy Saver Mode Timer

    SYSTEM FEATURES 14 June, 2002 In full energy save standby mode, the CPU switches off. But when any of the following conditions exist, the CPU does not switch off: • Scanning or printing in progress • An original is in the ADF •...
  • Page 292: How The Energy Saver Mode Operates

    14 June, 2002 SYSTEM FEATURES How the Energy Saver Mode Operates The operation of the energy saver mode depends on whether Copy Standby Mode (High Temperature) is enabled or disabled. With this mode enabled, the fusing lamp is kept at a higher temperature for longer. Copy Standby Mode (High Temperature) Switch Setting The user can use User Parameter Settings to enable or disable the high temperature mode and set the time the machine remains in the high temperature...
  • Page 293 SYSTEM FEATURES 14 June, 2002 Copy Standby Mode Disabled (User Parameter SW05 Bit3=0) Power ON USR SW05 USR SW05 Bit7,6 = 01 Bit7,6 = 00 SYS-SW0B Bit 7= Energy Save Fax Standby 1: Full energy Save Standby Standby 0: Partial Energy Save Print Job Print Job Standby...
  • Page 294 14 June, 2002 SYSTEM FEATURES Copy Standby Mode Enabled (User Parameter SW05 Bit3=1) USR SW31 (1F) Bit7, 6 High Temp. for Copy Standby 00=15 min., 01=30 min. Power ON 10=60 min., 11=120min. Copy Standby (High Temp.) USR SW05 USR SW05 Bit7,6 = 01 Bit7,6 = 00 Energy Save...
  • Page 295: Important Points About Energy Saver And Standby

    SYSTEM FEATURES 14 June, 2002 Important Points About Energy Saver and Standby 1. While the machine is in the Energy Saver Mode, it can continue to send documents standing by in memory for transmission. 2. If the machine receives a document while it is in the Energy Saver mode, the Receive File indicator lights and the machine prints the received document.
  • Page 296: Erase All Registered Settings

    14 June, 2002 SYSTEM FEATURES 6.5.4 ERASE ALL REGISTERED SETTINGS This feature clears selected registered IDs, quick dial, speed dial, group dial and other settings. After deleting, a report prints automatically to list the settings that could not be deleted with this feature. 1.
  • Page 297: Receiving From A Fax Information Service

    SYSTEM FEATURES 14 June, 2002 6.5.5 RECEIVING FROM A FAX INFORMATION SERVICE This feature allows the user to program a Quick Dial key with codes to receive selected information offered by a fax information service. The recorded voice instructions of the fax information service that instruct the operator to press a key to receive a particular category of information are ignored, and information is received without further operator intervention.
  • Page 298: Dual Access

    14 June, 2002 SYSTEM FEATURES 6.5.6 DUAL ACCESS This feature allows several jobs to execute at the same time. However, the number of jobs that can execute together is limited because there are limits on the availability of resources. Dual Access Jobs and Resources This table shows the resources required for each type of job.
  • Page 299: Additional Dual Access Limitations

    SYSTEM FEATURES 14 June, 2002 With dual access, more than one job can be in progress at the same time. However, some types of job take up more machine resources, and this limits the jobs that can be done at the same time. Each type of job takes up a certain number of resource ‘points’.
  • Page 300: Simultaneous Broadcasting

    14 June, 2002 SYSTEM FEATURES Simultaneous Broadcasting When one or more of the optional interfaces (G3, G4, LAN) are installed, the same message can be sent simultaneously to different destinations on up to two outgoing lines, if the outgoing lines are open. Note that quick parallel memory transmission transmits the identical information only to the first destination.
  • Page 301: Operation Log

    SYSTEM FEATURES 14 June, 2002 6.5.7 OPERATION LOG The operation log records user operations and lists this information in a memory dump list. This information is listed in the address range 471BEE to 4723ED. NOTE: The lines and shading in the sample below do not actually print in the operation log.
  • Page 302 14 June, 2002 SYSTEM FEATURES The meaning of the entries are described below. Byte Information Meaning Record the day and time. Here 03 10 40 means, the third day of the month (30) at 10:40 a.m. (10 40). Hour Minutes Free –...
  • Page 303: Sending Color Documents

    SYSTEM FEATURES 14 June, 2002 NOTE: 1) In some cases, only one key press is logged for two or more presses. For example, when the User Function (UF) key is pressed, first the UF code is entered, then the code after the change (network address, etc.) is entered.
  • Page 304: Scan Resolution

    14 June, 2002 SYSTEM FEATURES Two color correction functions can be used. • Scanner RGB Density Correction > User Tools > Fax Features – Setup – Scanner RGB: Select the color to adjust, then use the left and right arrow key to adjust (there are 5 possible levels for each colour) •...
  • Page 305: Specifications

    14 June, 2002 SPECIFICATIONS SPECIFICATIONS 1.1 SPECIFICATIONS Type SAF: Standard: 7 Mbytes: 560 pages Desktop type transceiver With 40 Mbyte option plus Function Circuit Upgrade Unit: 3000 pages PSTN, PABX, ISDN (optional) Measured using ITU-T #1 test document Connection (Slerexe letter) Direct couple Compression Document Size...
  • Page 306 SPECIFICATIONS 14 June, 2002 Paper Size and Capacity Weight Standard Cassette: 500 sheets Approx. 28.5 kg [70.6 lbs] Folio, LT, LG, A4, F, A3, DLT Excluding AIO, maintenance kit, handset, trays, and optional units Paper Feed Unit (Optional): 500 sheets A5, LT, LG, A4, DLT Note: Up to four PFUs can be installed.
  • Page 307: Features

    14 June, 2002 FEATURES 1.2 FEATURES Video Processing Features Scanning Resolution - Superfine 1.2.1 FEATURES LIST Scanning Resolution – Ex. Superfine KEY: O = Used, X = Not Used, Communication Features - Auto A = With optional memory 40M only Automatic fallback B = With optional function upgrade Automatic redialing...
  • Page 308 FEATURES 14 June, 2002 Communication Features - Communication Features - User Selectable Service Selectable On Hook Dial Inch-mm conversion before transmission Ordering Toner mm-inch conversion when Page Count printing Page separation mark Page retransmission times Parallel memory transmission Protection against wrong conn. Personal Codes Resolutions available for Personal Codes with Conf.
  • Page 309 14 June, 2002 FEATURES Other User Features Reports - User-initiated Energy Saver (Night Timer and Journal standby mode) Transmission Status Report Printing a memory file User Function List RDS on/off User Parameter List Reception time printing Service Mode Features Reduction/Enlargement Auto Paper Select test Remaining memory indicator Back-to-back test...
  • Page 310: Capabilities Of Programmable Items

    FEATURES 14 June, 2002 1.2.2 CAPABILITIES OF PROGRAMMABLE ITEMS The following table shows how the capability of each programmable item changes after the optional function upgrade unit is installed. With function upgrade Maximum number of Standard unit Memory files plus polling RX files Destinations per file Destinations overall 2000...
  • Page 311: Component Layout

    14 June, 2002 COMPONENT LAYOUT 1.3 COMPONENT LAYOUT 1.3.1 MECHANICAL COMPONENTS H310V003.WMF Name Description MDF (Manual Document Feeds non-standard size documents. Feeder) R0 Roller Feeds the document through the scanner. R1 Roller Feeds the document through the scanner. Document Feed Roller Feeds the document into the scanner.
  • Page 312: Electrical Components

    COMPONENT LAYOUT 14 June, 2002 1.3.2 ELECTRICAL COMPONENTS H310V002.WMF H310V001.WMF Spec-8...
  • Page 313: Pcbs

    14 June, 2002 COMPONENT LAYOUT H310V013.WMF PCBs Name Description Status Indicator It shows machine condition with green and red LEDs. Paper End/Near-end Lights an LED when the paper in the tray has run out. Indicator Board LDDR (Laser Diode This board drives the laser diode. Driver) Relay Board Provides harness connection points for sensors.
  • Page 314: Motors

    COMPONENT LAYOUT 14 June, 2002 Motors Name Description Scanner Motor This stepper motor drives the scanner. Cooling Fan Motor Cools the interior of the machine. Lift Motor Lift the bottom plate of the paper tray. This high-speed DC motor drives the hexagonal mirror in Polygon Mirror Motor the laser printer optics.
  • Page 315: Interlock Switch

    14 June, 2002 COMPONENT LAYOUT Interlock Switch Name Description If the left cover is opened, this switch interrupts the Interlock Switch +5VLDL power supply for the laser diode and the +24VM power supply for the fusing lamp. Others Name Description This stamps a red circle on each page that is successfully fed through the scanner (for memory Stamper Ass’y...
  • Page 316: Drive Layout

    COMPONENT LAYOUT 14 June, 2002 1.3.3 DRIVE LAYOUT H310V006.WMF Components Name Description This stepper motor drives the AIO cartridge and the Main Motor fusing unit. Fusing Unit This fuses the toner to the paper. Consists of the toner cartridge, cleaning unit, used toner All-in-One Cartridge tank, charge brush roller, development roller, and OPC drum.
  • Page 317: Power Distribution

    14 June, 2002 POWER DISTRIBUTION 1.4 POWER DISTRIBUTION 1.4.1 DISTRIBUTION DIAGRAM ACIN NOISE FILTER RELAY +24VE POWER : HIGH VOLTAGE SUPPLY POWER CIRCUIT SUPPLY TRAIAC UNIT : SECONDALY +5VE HEATER CONTROL CIRCUIT HEATER : OPTIONAL PART AC120V INTERLOCK RIGHT LEFT SWITCH THERMAL THERMAL...
  • Page 318: Memory Back-Up Circuit

    POWER DISTRIBUTION 14 June, 2002 Item Supplied By: Description Normally supplied when the main switch is on. Activated when +24VE the CPU detects an activation when the machine is in energy saver mode. +24VED +24VM For power pack, main motor and so on. +24VMM For paper feed motor, scanner, motor and so on.

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