HP EliteBook x360 1030 User Manual
  1. Manuals
  2. Brands
  3. HP Manuals
  4. Laptop
  5. EliteBook x360 1030
  6. User manual

HP EliteBook x360 1030 User Manual

Hide thumbs Also See for EliteBook x360 1030:
Table of Contents

Advertisement

Quick Links

See also: Maintenance and Service Manual
User Guide

Advertisement

Table of Contents
loading

Related Manuals for HP EliteBook x360 1030

Summary of Contents for HP EliteBook x360 1030

  • Page 1 User Guide...
  • Page 2 Intel, Celeron, Pentium, and Thunderbolt are bound by the terms of the HP End User License Not all features are available in all editions or trademarks of Intel Corporation in the U.S. and Agreement (EULA).
  • Page 3 Safety warning notice WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not place the computer directly on your lap or obstruct the computer air vents. Use the computer only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow.
  • Page 4 Safety warning notice ENWW...
  • Page 5 Processor configuration setting (select products only) IMPORTANT: Select computer products are configured with an Intel® Pentium® N35xx/N37xx series or a Celeron® N28xx/N29xx/N30xx/N31xx series processor and a Windows® operating system. If your computer is configured as described, do not change the processor configuration setting in msconfig.exe from 4 or 2 processors to 1 processor.
  • Page 6 Processor configuration setting (select products only) ENWW...

  • Page 7: Table Of Contents

    Connecting to a WLAN ........................20 Using HP Mobile Broadband (select products only) ................20 Using HP Mobile Connect Pro (select products only) ................ 21 Using GPS (select products only) ...................... 21 Using Bluetooth wireless devices (select products only) ..............21 Connecting Bluetooth devices ..................
  • Page 8 Discovering and connecting to Miracast-compatible wireless displays (select products only) ..32 6 Power management ............................. 33 Shutting down (turning off) the computer ......................33 Using HP Fast Charge (select products only) ....................... 33 Setting power options ............................34 Using power-saving states ........................ 34 Initiating and exiting Sleep .....................
  • Page 9 Using antivirus software ............................47 Using firewall software ............................47 Installing software updates ..........................48 Using HP Client Security (select products only) ....................48 Using HP Touchpoint Manager (select products only) ..................48 Using an optional security cable (select products only) ..................48 Using a fingerprint reader (select products only) ....................
  • Page 10 TPM BIOS settings (select products only) ......................63 Using HP Sure Start (select products only) ......................63 11 Using HP PC Hardware Diagnostics (UEFI) ..................... 64 Downloading HP PC Hardware Diagnostics (UEFI) to a USB device ..............64 12 Specifications ............................66 Input power ................................66 Operating environment ............................
  • Page 11 14 Accessibility .............................. 68 Supported assistive technologies ........................68 Contacting support .............................. 68 Index ................................69 ENWW...
  • Page 12 ENWW...

  • Page 13: Welcome

    Welcome After you set up and register the computer, we recommend the following steps to get the most out of your smart investment: ● TIP: To quickly return to the computer Start screen from an open app or the Windows desktop, press the Windows key on your keyboard.

  • Page 14: Finding Information

    *You can find your HP Limited Warranty located with the user guides on your product and/or on the CD or DVD provided in the box. In some countries or regions, HP may provide a printed warranty in the box. For countries or regions where the warranty is not provided in printed format, you can request a copy from http://www.hp.com/go/orderdocuments.

  • Page 15: Components

    Components Locating hardware To find out what hardware is installed on your computer: Type device manager in the taskbar search box, and then select the Device Manager app. ▲ A list displays all the devices installed on your computer. For information about system hardware components and the system BIOS version number, press fn+esc (select products only).

  • Page 16: Right

    Right Component Description microSD memory card reader Reads optional memory cards that store, manage, share, or access information. To insert a card: Hold the card label-side up, with the connectors facing the computer. Insert the card into the memory card reader, and then press in on the card until it is firmly seated.
  • Page 17 Component Description Blinking amber: The battery has reached a low battery ● level. When the battery has reached a critical battery level, the battery light begins blinking rapidly. Off: The battery is not charging. ● Power connector Connects an AC adapter. ENWW Right...

  • Page 18: Left

    Left Component Description Power button When the computer is off, press the button to turn on the ● computer. When the computer is on, press the button briefly to ● initiate Sleep. When the computer is in the Sleep state, press the button ●...
  • Page 19 Safety, and Environmental Notices. To access this guide: Type support in the taskbar search box, and then select the HP Support Assistant app. ‒ or – Click the question mark icon in the taskbar. Select My PC, select the Specifications tab, and then select User Guides.

  • Page 20: Display

    For wireless regulatory notices, see the section of the Regulatory, Safety, and Environmental Notices that applies to your country or region. To access this guide: Type support in the taskbar search box, and then select the HP Support Assistant app. Chapter 2 Components ENWW...
  • Page 21 Component Description ‒ or – Click the question mark icon in the taskbar. Select My PC, select the Specifications tab, and then select User Guides. ENWW Display...

  • Page 22: Keyboard Area

    Keyboard area TouchPad Component Description TouchPad zone Reads your finger gestures to move the pointer or activate items on the screen. Left TouchPad button Functions like the left button on an external mouse. Right TouchPad button Functions like the right button on an external mouse. Near Field Communications (NFC) tapping area Allows you to touch an NFC-compatible device to this area to (select products only)

  • Page 23: Lights

    Lights Component Description Caps lock light On: Caps lock is on, which switches the key input to all capital letters. Fn lock light On: The key is locked. For more information, see Action keys on page Privacy key light On: Privacy zone is on, which helps prevent side-angle viewing. Mute light On: Computer sound is off.

  • Page 24: Fingerprint Reader

    Fingerprint reader Component Description Fingerprint reader (select products only) Allows a fingerprint logon to Windows, instead of a password logon. Chapter 2 Components ENWW...

  • Page 25: Special Keys

    Special keys Component Description Displays system information when pressed in combination with key. Executes frequently used system functions when pressed in combination with the key, or other key. These key combinations are called hot keys. Hot keys (select products only) on page Windows key Opens the Start menu.

  • Page 26: Action Keys

    Action keys An action key performs the function indicated by the icon on the key. To determine which keys are on your product, see Special keys on page To use an action key, press and hold the key. ▲ Icon Description Switches the screen image among display devices connected to the system.

  • Page 27: Hot Keys (Select Products Only)

    Icon Description Turns the screen sharing function on or off. NOTE: This feature requires Skype for Business or Lync 2013 running on Microsoft Exchange or Office 365 servers. Answers a call. ● Starts a call during a 1-on-1 chat. ● Places a call on hold.

  • Page 28: Bottom

    Bottom Component Description Speakers (2) Produce sound. Vents (3) Enable airflow to cool internal components. NOTE: The computer fan starts up automatically to cool internal components and prevent overheating. It is normal for the internal fan to cycle on and off during routine operation.

  • Page 29: Labels

    Labels The labels affixed to the computer provide information you may need when you troubleshoot system problems or travel internationally with the computer. IMPORTANT: Check the following locations for the labels described in this section: the bottom of the computer, inside the battery bay, under the service door, or on the back of the display. Service label—Provides important information to identify your computer.

  • Page 30: Inserting A Sim Card (Select Products Only)

    Inserting a SIM card (select products only) CAUTION: To prevent damage to the connectors, use minimal force when inserting a SIM card. To insert a SIM card, follow these steps: Turn off the computer by using the Shut down command. Insert the SIM card into the SIM card slot, and then press in on the SIM card until it is firmly seated.

  • Page 31: Network Connections

    In a WLAN, the mobile wireless device in your computer communicates with a wireless router or a wireless access point. HP Mobile Broadband Module (select products only)—A wireless wide area network (WWAN) device that ●...

  • Page 32: Connecting To A Wlan

    (PIN), as well as network information. Some computers include a SIM card that is preinstalled. If the SIM card is not preinstalled, it may be provided in the HP Mobile Broadband information provided with your computer or the mobile network operator may provide it separately from the computer.

  • Page 33: Using Hp Mobile Connect Pro (Select Products Only)

    To use HP Mobile Connect Pro, your computer must have a SIM card and the HP Mobile Connect app. For more information about HP Mobile Connect Pro and where it is available, go to http://www.hp.com/go/mobileconnect.

  • Page 34: Connecting To A Local Area Network (Lan) (Select Products Only)

    WARNING! To reduce the risk of electric shock, fire, or damage to the equipment, do not plug a modem cable or telephone cable into an RJ-45 (network) jack. Connecting to a local area network (LAN) (select products only) Use a LAN connection if you want to connect the computer directly to a router in your home (instead of working wirelessly), or if you want to connect to an existing network at your office.

  • Page 35: Screen Navigation

    Screen navigation You can navigate the computer screen in the following ways: Use touch gestures directly on the computer screen (select products only) ● Use touch gestures on the TouchPad ● Use a keyboard and optional mouse (mouse purchased separately) ●...

  • Page 36: Two-Finger Pinch Zoom

    Two-finger pinch zoom Use the two-finger pinch zoom to zoom out or in on images or text. Zoom out by placing two fingers apart on the TouchPad zone or touch screen and then moving your ● fingers together. Zoom in by placing two fingers together on the TouchPad zone or touch screen and then moving your ●...

  • Page 37: Four-Finger Tap (Touchpad Only)

    Four-finger tap (TouchPad only) Use the four-finger tap to open the action center. Tap four fingers on the Touchpad to open the action center and view current settings and notifications. ● Three-finger swipe (TouchPad only) Use the three-finger swipe to view open windows and to switch between open windows and the desktop. Swipe 3 fingers away from you to see all open windows.

  • Page 38: Using The Keyboard And Optional Mouse

    Using the keyboard and optional mouse The keyboard and mouse allow you to type, select items, scroll and to perform the same functions as you do using touch gestures. The keyboard also allows you to use action keys and key combinations to perform specific functions.

  • Page 39: Entertainment Features

    Entertainment features Use your HP computer for business or pleasure to meet with others via the webcam, mix audio and video, or connect external devices like a projector, monitor, TV, or speakers. Using touch to share (select products only) Your computer supports Near Field Communication (NFC) that allows you to wirelessly share information between two NFC-enabled devices.

  • Page 40: Using Audio

    For additional safety information, see the Regulatory, Safety and Environmental Notices. To access this document: Type support in the taskbar search box, and then select the HP Support Assistant app. – or – Click the question mark icon in the taskbar.

  • Page 41: Using Sound Settings

    Be sure that the external device is connected to the correct port on the computer, using the correct cable. Follow the device manufacturer's instructions. For information on using your video features, refer to HP Support Assistant. Connecting video devices using a USB Type-C cable (select products only)
  • Page 42 Connect the other end of the cable to the external Thunderbolt device. Press to alternate the computer screen image between 4 display states. PC screen only: View the screen image on the computer only. ● Duplicate: View the screen image simultaneously on both the computer and external device. ●...

  • Page 43: Connecting Video Devices Using An Hdmi Cable (Select Products Only)

    Connecting video devices using an HDMI cable (select products only) NOTE: To connect an HDMI device to your computer, you need an HDMI cable, purchased separately. To see the computer screen image on a high-definition TV or monitor, connect the high-definition device according to the following instructions: Connect one end of the HDMI cable to the HDMI port on the computer.

  • Page 44: Discovering And Connecting To Miracast-Compatible Wireless Displays (Select Products Only)

    To return the audio stream to the computer speakers: Right-click the Speakers icon in the notification area, at the far right of the taskbar, and then click Playback devices. On the Playback tab, click Speakers. Click Set Default, and then click OK. Discovering and connecting to Miracast-compatible wireless displays (select products only) NOTE:...

  • Page 45: Power Management

    When the battery charge remaining is between zero and 90%, the battery will charge to 90% of full ● capacity in no more than 90 minutes. To use HP Fast Charge, shut down your computer and then connect the AC adapter to your computer and to external power. ENWW...

  • Page 46: Setting Power Options

    Several well-known vulnerabilities exist when a computer is in the Sleep state. To prevent an unauthorized user from accessing data on your computer, even encrypted data, HP recommends that you always initiate Hibernation instead of Sleep anytime the computer will be out of your physical possession.

  • Page 47: Using The Power Meter And Power Settings

    NOTE: If you have set a password to be required on wakeup, you must enter your Windows password before your work will return to the screen. Using the power meter and power settings The power meter is located on the Windows desktop. The power meter allows you to quickly access power settings and view the remaining battery charge.

  • Page 48: Finding Additional Battery Information

    Using HP Battery Check To monitor the status of your battery, or if the battery is no longer holding a charge, run HP Battery Check in the HP Support Assistant app. If HP Battery Check indicates that your battery should be replaced, contact support.

  • Page 49: Managing Low Battery Levels

    ● Optional docking or expansion device ● Optional power adapter purchased as an accessory from HP ● Resolving a low battery level when no power source is available To resolve a low battery level when no power source is available, save your work and shut down the computer.

  • Page 50: Disposing Of A Battery

    WARNING! To reduce potential safety issues, use only the AC adapter provided with the computer, a replacement AC adapter provided by HP, or a compatible AC adapter purchased from HP. NOTE: For information on connecting to AC power, see the Setup Instructions poster provided in the computer box.

  • Page 51: Security

    If the computer is stolen, Computrace can track the computer if the unauthorized user accesses the Internet. You must purchase the software and subscribe to the service in order to use Computrace. For information about ordering the Computrace software, go to http://www.hp.com. Computer risk...

  • Page 52: Setting Passwords In Windows

    ● password for any other application or website. Use the Password Manager feature of HP Client Security to store your user names and passwords for ● your websites and applications. You can securely read them in the future if they cannot be remembered.

  • Page 53: Setting Passwords In Computer Setup

    To set, change, or delete this password, follow these steps: Setting a new BIOS administrator password Start Computer Setup. Computers or tablets with keyboards: ● Turn on or restart the computer, and when the HP logo appears, press to enter Computer ▲ Setup. Tablets without keyboards: ●...
  • Page 54 Computers or tablets with keyboards: ● Turn on or restart the computer, and when the HP logo appears, press to enter Computer ▲ Setup. Tablets without keyboards: ● Turn off the tablet. Press the power button in combination with the volume down button until ▲...

  • Page 55: Entering A Bios Administrator Password

    To enable Automatic DriveLock, follow these steps: Start Computer Setup. Computers or tablets with keyboards: ● Turn off the computer. Press the power button, and when the HP logo appears, press to enter Computer Setup. Tablets without keyboards: ● Turn off the tablet.

  • Page 56: Disabling Automatic Drivelock

    To disable Automatic DriveLock, follow these steps: Start Computer Setup. Computers or tablets with keyboards: ● Turn off the computer. Press the power button, and when the HP logo appears, press to enter Computer Setup. Tablets without keyboards: ● Turn off the tablet.

  • Page 57: Setting A Drivelock Master Password

    To set a DriveLock master password, follow these steps: Start Computer Setup. Computers or tablets with keyboards: ● Turn off the computer. Press the power button, and when the HP logo appears, press to enter Computer Setup. Tablets without keyboards: ● Turn off the tablet.

  • Page 58: Disabling Drivelock

    Disabling DriveLock Start Computer Setup. Computers or tablets with keyboards: ● Turn off the computer. Press the power button, and when the HP logo appears, press to enter Computer Setup. Tablets without keyboards: ● Turn off the tablet. Press the power button in combination with the volume down button until the Startup menu is displayed, and then tap f10 to enter Computer Setup.

  • Page 59: Using Windows Hello (Select Products Only)

    Windows Defender is preinstalled on your computer. It is strongly recommended that you continue to use an antivirus program in order to fully protect your computer. For more information about computer viruses, access the HP Support Assistant. Using firewall software Firewalls are designed to prevent unauthorized access to a system or network.

  • Page 60: Installing Software Updates

    Using HP Client Security (select products only) HP Client Security software is preinstalled on your computer. This software can be accessed through the HP Client Security icon at the far right of the taskbar or Windows Control Panel. It provides security features that help protect against unauthorized access to the computer, networks, and critical data.

  • Page 61: Using A Fingerprint Reader (Select Products Only)

    HP Client Security's Credential Manager. Refer to the HP Client Security software Help. After you enroll your fingerprints in Credential Manager, you can use HP Client Security's Password Manager to store and fill in your user names and passwords in supported websites and applications.

  • Page 62: Maintenance

    ● You move the computer with the display closed while the computer is running on battery power. ● A short time after the end of one of these events, HP 3D DriveGuard returns the hard drive to normal operation. NOTE: Only internal hard drives are protected by HP 3D DriveGuard.

  • Page 63: Identifying Hp 3D Driveguard Status

    Updating programs and drivers HP recommends that you update your programs and drivers on a regular basis. Updates can resolve issues and bring new features and options to your computer. For example, older graphics components might not work well with the most recent gaming software.

  • Page 64: Cleaning The Display

    WARNING! To prevent electric shock or damage to components, do not attempt to clean your computer while it is on. Turn off the computer. Disconnect AC power. Disconnect all powered external devices. CAUTION: To prevent damage to internal components, do not spray cleaning agents or liquids directly on any computer surface.
  • Page 65 If you plan to use the computer during a flight, listen for the in-flight announcement that tells you when ● you are allowed to use your computer. In-flight computer use is at the discretion of the airline. If you are shipping the computer or a drive, use suitable protective packaging and label the package ●...

  • Page 66: Backup And Recovery

    Use HP Recovery Manager to create HP Recovery media after you successfully set up the computer. This ● step creates a backup of the HP Recovery partition on the computer. The backup can be used to reinstall the original operating system in cases where the hard drive is corrupted or has been replaced. For...

  • Page 67: Using Windows Tools

    HP Recovery media can also be used to customize the system or restore the factory image if you replace the hard drive.

  • Page 68: Restore And Recovery

    Creating HP Recovery media (select products only) on page If your computer does not allow the creation of HP Recovery media or if the HP Recovery media does not ● work, you can obtain recovery media for your system from support. See the Worldwide Telephone Numbers booklet included with the computer.

  • Page 69: Using The Hp Recovery Partition (Select Products Only)

    Using HP Recovery media to recover You can use HP Recovery media to recover the original system. This method can be used if your system does not have an HP Recovery partition or if the hard drive is not working properly.

  • Page 70: Changing The Computer Boot Order

    Changing the computer boot order If your computer does not restart in HP Recovery Manager, you can change the computer boot order, which is the order of devices listed in BIOS where the computer looks for startup information. You can change the selection to an optical drive or a USB flash drive.

  • Page 71: Removing The Hp Recovery Partition (Select Products Only)

    Removing the HP Recovery partition (select products only) HP Recovery Manager software allows you to remove the HP Recovery partition to free up hard drive space. IMPORTANT: After you remove the HP Recovery partition, you will not be able to perform System Recovery or create HP recovery media from the HP Recovery partition.

  • Page 72: Computer Setup (Bios), Tpm, And Hp Sure Start

    An external keyboard or mouse connected to a USB port can be used with Computer Setup only if USB legacy support is enabled. Turn on or restart the computer, and when the HP logo appears, press to enter Computer Setup.

  • Page 73: Updating The Bios

    Updating the BIOS Updated versions of the BIOS may be available on the HP website. Most BIOS updates on the HP website are packaged in compressed files called SoftPaqs. Some download packages contain a file named Readme.txt, which contains information regarding installing and troubleshooting the file.

  • Page 74: Downloading A Bios Update

    Do not shut down the computer or initiate Sleep. Do not insert, remove, connect, or disconnect any device, cable, or cord. Type support in the taskbar search box, and then select the HP Support Assistant app. – or – Select the question mark icon in the taskbar.

  • Page 75: Tpm Bios Settings (Select Products Only)

    If the BIOS becomes corrupted or is attacked, HP Sure Start automatically restores the BIOS to its previously safe state, without user intervention. HP Sure Start is configured and already enabled so that most users can use the HP Sure Start default configuration. The default configuration can be customized by advanced users.

  • Page 76: Using Hp Pc Hardware Diagnostics (Uefi)

    11 Using HP PC Hardware Diagnostics (UEFI) HP PC Hardware Diagnostics is a Unified Extensible Firmware Interface (UEFI) that allows you to run diagnostic tests to determine whether the computer hardware is functioning properly. The tool runs outside the operating system so that it can isolate hardware failures from issues that are caused by the operating system or other software components.
  • Page 77 Enter the product name or number. – or – Select Identify now to let HP automatically detect your product. Select your computer, and then select your operating system. In the Diagnostic section, follow the on-screen instructions to select and download the UEFI version you want.

  • Page 78: 12 Specifications

    AC adapter or a DC power source supplied and approved by HP for use with this computer. The computer can operate on DC power within the following specifications. The voltage and current for your platform is located on the regulatory label.

  • Page 79: 13 Electrostatic Discharge

    13 Electrostatic Discharge Electrostatic discharge is the release of static electricity when two objects come into contact—for example, the shock you receive when you walk across the carpet and touch a metal door knob. A discharge of static electricity from fingers or other electrostatic conductors may damage electronic components.

  • Page 80: Accessibility

    14 Accessibility HP designs, produces, and markets products and services that can be used by everyone, including people with disabilities, either on a stand-alone basis or with appropriate assistive devices. To access the latest information on HP accessibility, go to http://www.hp.com/accessibility.

  • Page 81: Index

    44 HP Fast Charge 33 battery power 36 disabling 46 HP Mobile Connect 21 BIOS enabling 45 HP PC Hardware Diagnostics (UEFI) determining version 61 DriveLock master password using 64 downloading an update 62 changing 46 HP Recovery Manager...
  • Page 82 13 Near Field Communication tapping system 56 Windows key 13 area, identifying 10 USB flash drive 57 Near Field Communications (NFC) using HP Recovery media 55 tapping area recovery media labels using 27 creating 54 Bluetooth 17 NFC 27...
  • Page 83 WWAN antennas, identifying 8 unresponsive system 33 firewall 47 WWAN device 19, 20 updating programs and drivers 51 HP 3D DriveGuard 50 USB 3.x charging port, identifying 4, software updates, installing 48 sound settings, using 29 USB legacy support 60...

This manual is also suitable for:

Elitebook 820 g4

Table of Contents