Page 1: Operating Instructions
Operating Instructions Maintenance Guide Replacing Consumables and Maintenance Kit Cleaning and Adjusting the Printer Paper and Other Media Troubleshooting Appendix Read this manual carefully before you use this product and keep it handy for future reference. For safe and correct use, please be sure to read the Safety Information in the "Setup Guide"...
Page 2 Introduction This manual describes detailed instructions on the operation and notes about the use of this machine. To get maximum versatility from this machine all operators are requested to read this manual carefully and follow the instructions. Please keep this manual in a handy place near the machine.
Page 3 Trademarks Microsoft, Windows, and Windows NT are registered trademarks of Microsoft Corporation in the United States and/or other countries. Other product names used herein are for identification purposes only and might be trademarks of their respective companies. We disclaim any and all rights to those marks.
Page 4: Table Of Contents
TABLE OF CONTENTS Trademarks......................i 1. Replacing Consumables and Maintenance Kit Using the Screwdriver ...................1 Detaching and Reattaching the Options..............2 Detaching the SR770 (2 Tray Finisher)..............2 Detaching the SR910(Booklet Finisher)..............2 Opening and Closing the Duplex Reversal Unit............3 Replacing the Toner Cartridge ................4 Replacing the Fuser Oil Unit.................7 Replacing the Photoconductor Unit..............
Page 5 Loading Paper ...................... 57 Loading Paper in Tray 1................... 57 Loading Paper in Tray 2 and the Optional Paper Feed Unit Type 7100 ....58 Loading paper in Paper Bank Type 7100 (2000-sheet large capacity tray) ..... 59 If you load a paper size that is not selected automatically ........60 Changing the paper type..................
Page 7: Replacing Consumables And Maintenance Kit
1. Replacing Consumables and Maintenance Kit Using the Screwdriver The screwdriver supplied is used for attaching options and is located in- side the front cover. A A A A Open the printer’s front cover, and then remove the provided screwdriver. ABT020S1 B B B B Insert the screw into the screw-...
Page 8: Detaching And Reattaching The Options
Replacing Consumables and Maintenance Kit Detaching and Reattaching the Options B B B B This section describes how to detach Use both hands to push it straight or reattach optional finishers and back in, and let go when it clicks how to open and close the duplex re- into place.
Page 9: Opening And Closing The Duplex Reversal Unit
Detaching and Reattaching the Options B B B B Attach the booklet finisher. Important ❒ Open the duplex reversal unit The booklet finisher is reattached after detaching the 2 tray finish- to the printer. er or the booklet finisher from the printer.
Page 10: Replacing The Toner Cartridge
Replacing Consumables and Maintenance Kit Replacing the Toner Cartridge ❒ If black toner runs out, printing is R WARNING: not possible until the black toner • Do not incinerate spilled toner cartridge is replaced. or used toner. Toner dust is A A A A flammable and will ignite While pushing the lock button on...
Page 11 Replacing the Toner Cartridge D D D D B Holding the toner cartridge Shake the toner cartridge back with the other hand, slowly and forth five or six times. pull it up and out. ZDJT203J ZDJT201J E E E E Holding the toner cartridge with Important the metal contact area in front, in-...
Page 12: Loading Toner
Replacing Consumables and Maintenance Kit Important ❒ Do not install and remove toner cartridges repeatedly. This could result in toner leak. G G G G Close the upper right cover. ABT019S1 Please wait while the toner loads. The following message appears on the display: Loading Toner...
Page 13: Replacing The Fuser Oil Unit
Replacing the Fuser Oil Unit Replacing the Fuser Oil Unit D D D D R CAUTION: If the external tray is attached to • The fusing unit becomes very the printer, raise it in the direc- hot. When installing a new fuser tion of the arrow (A A A A ), and then re- oil unit, turn off the printer and move it (B B B B ).
Page 14 Replacing Consumables and Maintenance Kit G G G G I I I I Pull the lever down slightly, and Take the fuser oil unit out of the then remove the grip securing the bag. Hold the green upper part of seal (A A A A ), and then slowly peel the fuser oil unit.
Page 15 Replacing the Fuser Oil Unit L L L L ❒ After removing the seals, be Close the upper left cover (A A A A ), careful not to let oil from oil- and then push the part labeled supplying parts, or the seals “PUSH”...
Page 16 Replacing Consumables and Maintenance Kit P P P P Plug in the power cable, and then turn on the power. Note ❒ If you dispose of used fuser oil unit by yourself, dispose ac- cording to local regulations.
Page 17: Replacing The Photoconductor Unit
Replacing the Photoconductor Unit Replacing the Photoconductor Unit D D D D If “Replace Black PCU (Type F)” ap- Loosen the two screws fastening pears on the display, replace the black the inner cover, using the provid- photoconductor unit. ed screwdriver. Replace Black PCU (Type F) If “Replace Color PCU (Type A)”...
Page 18 Replacing Consumables and Maintenance Kit F F F F C Lift and hold the green handle Remove the photoconductor unit at the top (A A A A ), and then slowly you want to replace. pull out the unit (B B B B ). For black, remove the upper left one, and for color, remove the three on the right.
Page 19 Replacing the Photoconductor Unit E Remove the cover, and then Important slowly push in the photocon- ❒ Do not remove the cover at- ductor unit, until it stops. tached to the bottom of the photoconductor unit yet. C Line up the green arrow at the tip of the photoconductor unit with the rail inside the printer.
Page 20 Replacing Consumables and Maintenance Kit J J J J Turn the green lever clockwise. ZHXH420J K K K K Slowly close the front cover by pushing the two areas on the left and right. ZDJH041J L L L L Plug in the power cable, and then turn on the power.
Page 21: Replacing The Development Unit
Replacing the Development Unit Replacing the Development Unit C C C C If “Replace Black Dev. Unit(TypeD)” Turn the green lever counterclock- appears on the display, replace the wise. black development unit. Replace Black Dev. Unit(TypeD) If “Replace Color Dev. Unit(TypeB)” appears on the display, replace all three color (CMY) development units.
Page 22 Replacing Consumables and Maintenance Kit B Hold the right side of the De- The development units are in- stalled as shown. Starting from the velopment unit using your upper left, the units are attached in right hand, and pull the unit the order of black (K), yellow (Y), slowly out.
Page 23 Replacing the Development Unit I I I I B Insert the development unit Tighten the two screws using the along the rail, and push in provided screwdriver. slowly, until it stops. ZHXH440J ZDJH227E C Holding the development unit, Note ❒ Be sure to return the provided slowly pull out the tape hori- zontally.
Page 24: Please Wait
Replacing Consumables and Maintenance Kit L L L L Plug in the power cable, and then turn on the power. “Please Wait” appears on the dis- play, and initial adjustments be- gin. Wait until these stop. Please Wait Important ❒ To avoid malfunction, do not turn off the power during ad- justments.
Page 25: Replacing The Fusing Unit
Replacing the Fusing Unit Replacing the Fusing Unit D D D D R CAUTION: If the external tray is attached to • The fusing unit becomes very the printer, raise it in the direc- hot. When installing a new fuser tion of the arrow (A A A A ), and then re- oil unit, turn off the printer and move it (B B B B ).
Page 26 Replacing Consumables and Maintenance Kit G G G G I I I I Pull the lever down slightly, and Take the new fusing unit out of then remove the grip securing the the bag and put it down on a level fuser oil unit.
Page 27 Replacing the Fusing Unit O O O O Close the upper left cover (A A A A ), Important ❒ Be careful not to get oil on the and then push the part labeled “PUSH” next to the handle at the top metal part of the fuser oil bottom rear, until it clicks (B B B B ).
Page 28 Replacing Consumables and Maintenance Kit S S S S Plug in the power cable, and then turn on the power.
Page 29: Replacing The Dustproof Filter
Replacing the Dustproof Filter Replacing the Dustproof Filter C C C C The dustproof filter is attached to the From the box that contained the black development unit. When re- black development unit, take out placing the black development unit, the new dustproof filter and also replace the dustproof filter.
Page 30 Replacing Consumables and Maintenance Kit H H H H Important Insert the dustproof filter cover ❒ Handle the removed dustproof into the upper left area of the printer. filters with care. If you shake them, dust might scatter. F F F F Take off the glove.
Page 31: Replacing The Waste Toner Bottle
Replacing the Waste Toner Bottle Replacing the Waste Toner Bottle D D D D If “Replace Waste Toner (Type E)” Take the new waste toner bottle appears on the display, replace the out of the bag. waste toner bottle. Replace Waste Toner (Type E) A A A A Turn off the power, and then un-...
Page 32 Replacing Consumables and Maintenance Kit G G G G J J J J Put the used waste toner bottle Slowly close the waste oil bottle into the bag that contained the in the direction of the arrow. new waste toner bottle, and then seal the bag.
Page 33: Cleaning And Adjusting The Printer
2. Cleaning and Adjusting the Printer Cautions to Take When Cleaning R WARNING: • Do not remove any covers or screws other than those spec- ified in this manual. Some parts of the machine are at a high voltage and could give you an electric shock. Also, if the ma- chine has laser systems, direct (or indirect) reflected eye contact with the laser beam may cause serious eye damage.
Page 34: Cleaning The Registration Roller
Cleaning and Adjusting the Printer Cleaning the Registration Roller C C C C R CAUTION: Wipe around the registration roll- • The inside of the printer be- er by turning it and applying a comes very hot. To avoid burns, soft damp cloth.
Page 35: Cleaning The Dustproof Glass
Cleaning the DustProof Glass Cleaning the DustProof Glass C C C C The dustproof glass may require Slide the cleaning brush in and cleaning if white lines appear on out slowly 8 to 10 times to clean print. all four areas. A A A A Turn off the power, and then un- plug the power cable.
Page 36: Checking The Earth Leakage Breaker
Cleaning and Adjusting the Printer Checking the Earth Leakage Breaker C C C C This printer has an earth leakage Press the earth leakage breaker's breaker to prevent electric shock. test button with a point of an ob- Normally, the earth leakage breaker ject such as a ballpoint.
Page 37 Checking the Earth Leakage Breaker Note ❒ If the printer does not start up w h e n t h e m a i n p o w e r i s switched on, check whether the e a r t h l e a k a g e b r e a k e r h a s tripped.
Page 38: Adjusting The Color Registration
Cleaning and Adjusting the Printer Adjusting the Color Registration D D D D After moving the printer, printing on Confirm “Auto Adjust” appears, thick paper, or printing repeatedly for and then press the { { { { # Enter} } } } key. some time, color degradation may oc- cur.
Page 39: Adjusting The Fuser For Thick Paper
Adjusting the Color Registration G G G G “Menu” appears on the display. When you have made all settings, C C C C press the { { { { On Line} } } } key. Press the { { { { U U U U } } } } or { { { { T T T T } } } } key to dis- “Ready”...
Page 40 Cleaning and Adjusting the Printer G G G G K K K K Make sure the following mes- Compare the color adjustment sage appears, and then press the sheet sample with the framed { { { { # Enter} } } } key. white part of the printed pattern.
Page 41: Test Sheet Samples
Adjusting the Color Registration Test Sheet Samples The following illustration is an example of a test sheet printed during fuser ad- justment for thick paper ❖ ❖ ❖ ❖ Fuser Adjust Sheet...
Page 42: Correcting The Color Gradation
Cleaning and Adjusting the Printer Correcting the Color Gradation ❒ Corrections to color gradation are Color gradation during color printing v a rie s sl ig h t ly d e p e n d in g o n a performed in the following order.
Page 43 Correcting the Color Gradation A A A A F F F F Press the { { { { Menu} } } } key. Set the gradation correction value of the highlighted part using cali- bration 1. Note ❒ Set the correction value using the supplied Color Calibration Sample Sheet and gradation correction sheet 1 printed in...
Page 44 Cleaning and Adjusting the Printer Note Note ❒ In this example, the setting ❒ If you complete this proce- value of K is changed to 2. dure without saving the cor- rection values, the changes The cursor k moves to M (ma- will not be applied to subse- genta).
Page 45: Viewing The Color Calibration Sample Sheet And Gradation Correction Sheet
Correcting the Color Gradation Viewing the Color Calibration Sample Sheet and Gradation Correction Sheet The color gradation correction value setting sheet contains two color sample col- umns: the “Sample 1” column for setting the highlight part and the “Sample 2” column for setting the middle part.
Page 46 Cleaning and Adjusting the Printer ❖ ❖ ❖ ❖ Relationship between the gradation correction sheets and the display The printed gradation correction sheet and display correspond as shown in the following diagram. The gradation correction sheets are used to determine the correction values for the colors K (black), M (magenta), C (cyan), and Y (yellow).
Page 47: Resetting The Gradation Correction Values To The Initial Values
Correcting the Color Gradation C (cyan)/Y (yellow) correction values Use to adjust the color printed when cyan and yellow toner are used. For C/Y (cyan/yellow), the correction values are determined based on a com- bination of these two colors, although settings are made separately for each color.
Page 48: Adjusting Image Density
Cleaning and Adjusting the Printer Adjusting Image Density D D D D Adjust image density when print be- Press the { { { { U U U U } } } } or { { { { T T T T } } } } key to select comes hazy gray or the image looks the color you want to adjust, and patchy.
Page 49: Adjusting Tray Registration
Adjusting Tray Registration Adjusting Tray Registration D D D D You can adjust the registration of Print the test sheet to preview the each tray. The vertical adjustment is settings. used for all trays. Normally, you need A Confirm “Prt. Test Sheet” ap- not update the registration.
Page 50 Cleaning and Adjusting the Printer F F F F B Press the { { { { U U U U } } } } or { { { { T T T T } } } } key to dis- Print the test sheet to check the play “Adjustment”, and then settings you have made.
Page 51: Paper And Other Media
3. Paper and Other Media Paper and Other Supported Media Paper Sizes This section describes the type, size, feed direction, and maximum amount of pa- per that can be loaded into each tray. Note ❒ The following symbols and terminology are used to represent the feed direc- tion.
Page 52 Paper and Other Media 128 × 182 105 × 148 12” × 18” 305 × 457 DLT (11” × 17”) 279 × 432 216 × 356 ” × 14”) Legal (LG, 8 216 × 279 ” × 11”) Letter (LT, 8 279 ×...
Page 53 Paper and Other Supported Media • The supported size is approximately 90 - 305 mm in width, and 148 - 457 mm in length. The supported size may differ depending on the printer lan- guage you use. Set as a custom size setting using the control panel. When using the RPCS printer driver, sheets of up to 1260 mm in length can be set.
Page 54 Paper and Other Media 13” × 8” F/GL ” × 4 Com10 Env ” 9.02” × 6.38” 6.38” × 4.49” 8.66” × 4.33” DL Env ” × 3 Monarch ” Custom Size ” × 15.35” 7.68” × 10 ” ” × 7.68” •...
Page 55 Paper and Other Supported Media ❖ ❖ ❖ ❖ Paper weight and number of sheets to be set Maximum number of Supported paper weight sheets (plain paper) Tray 1 60 - 105 g/m (16 - 28 lb) 500 (80 g/m , 20 lb) Tray 2 60 - 105 g/m...
Page 56 Paper and Other Media ”) L 184 × 276 ” × 10 Executive (Exec., 7 276 × 184 210 × 330 ” × 13”) Folio (8 216 × 330 ” × 13”) Foolscap (F4, 8 F/GL (8” × 13”) 203 × 330 241.3 ×...
Page 57 Paper and Other Supported Media ” × 10 Executive (Exec.) ” ” × 7 ” 11.26” × 16.54” 10.12” × 14.33” 8.26” × 5.83” 5.83” × 8.26” 7.17” × 10.12” 10.12” × 7.17” 5.83” × 8.26” 8.26” × 5.83” 5.04” × 7.17” 4.13”...
Page 58: Paper Recommendations
Paper and Other Media Paper Recommendations Loading Paper Important ❒ Do not use ink-jet printer paper because it may stick to the fusing unit and cause a paper misfeed. ❒ When printing on OHP transparencies that have a print side, load them with the print side over on the bypass tray.
Page 59 Paper Recommendations ❖ ❖ ❖ ❖ Thick Paper • Use the bypass tray • The bypass tray can hold up to 135 kg (163 g/m ) of paper weight. Print quality on thicker paper cannot be guaranteed. • Check that the top of the stack is not higher than the limit mark inside the tray.
Page 60 Paper and Other Media ❖ ❖ ❖ ❖ Envelopes Important ❒ Only envelopes A and B as shown below are supported. Supported Supported Not supported Misfeeds might also occur when using envelopes A and B depending on the length and shape of the flaps. •...
Page 61 Paper Recommendations • Make the printer driver setting for rotating the print image by 180 degrees. For details, see the printer driver Help. • Check there is no air in the envelopes before loading. • To get better print quality, it is recommended that you set the right, left, top, and bottom print margin, to at least 15 mm (0.6”) each.
Page 62: Print Area
Paper and Other Media Print Area The following illustration shows the print area for this printer. Be sure to set the print margins correctly using your application. Feed Direction 4.2mm (0.166 inch) 4.2mm (0.166 inch) 4.2mm (0.166 inch) 4.2mm (0.166 inch) : Print area Note ❒...
Page 63: Loading Paper
Loading Paper Loading Paper Load paper and change the paper size Loading Paper in Tray 1 in tray 1, tray 2, and the optional pa- per feed unit by following the proce- dures below. Important ❒ Tray 1 uses only A4 K paper ex- Important clusively.
Page 64: Loading Paper In Tray 2 And The Optional Paper Feed Unit Type 7100
Paper and Other Media B Press the side guide green le- Loading Paper in Tray 2 and ver (A A A A ), adjust the position of the guide by moving it in the the Optional Paper Feed Unit direction of the arrow (B B B B ). Type 7100 Paper of different sizes can be loaded in tray 2 and the 500- and 1000-sheet...
Page 65: Loading Paper In Paper Bank Type 7100 (2000-Sheet Large Capacity Tray)
Loading Paper E E E E A A A A Make sure the paper is fixed in Slowly pull out the paper tray, place, and then lock the side until it stops. guide. ACE025S1 B B B B ZDJY007J With the print side down, align F F F F Slowly slide the paper tray back all four sides of the two paper...
Page 66: If You Load A Paper Size That Is Not Selected Automatically
Paper and Other Media B B B B Press the { { { { U U U U } } } } or { { { { T T T T } } } } key to dis- If you load a paper size that is play “Paper Input”, and then not selected automatically press the { { { { # Enter} } } } key.
Page 67: Changing The Paper Type
Loading Paper The paper size selection menu ap- Important pears. ❒ After printing on a paper size K K K K that is not selected automatical- Press the { { { { U U U U } } } } or { { { { T T T T } } } } key to dis- ly, if you want to print on paper p Auto”, and then press the play “p...
Page 68: Loading Paper In The Bypass Tray
Paper and Other Media B B B B Press the { { { { U U U U } } } } or { { { { T T T T } } } } key to dis- Loading Paper in the Bypass play “Paper Input”, and then Tray press the { { { { # Enter} } } } key.
Page 69 Loading Paper ❒ The number of pages that can be Note loaded in the bypass tray differs ❒ If you load A4 or larger size pa- depending on paper type. Check per, pull out the bypass tray ex- that the top of the stack is not high- tension, and then flip it open.
Page 70 Paper and Other Media D Press the { { { { U U U U } } } } or { { { { T T T T } } } } key to dis- Important play the size and orientation of ❒...
Page 71 Loading Paper A A A A E E E E Press the { { { { Menu} } } } key. Press the { { { { U U U U } } } } or { { { { T T T T } } } } key to set the horizontal value, and then press the { { { { # Enter} } } } key.
Page 72 Paper and Other Media C C C C Press the { { { { U U U U } } } } or { { { { T T T T } } } } key to dis- Limitation ❒ You cannot use the following func- play “Paper Type”, and then press the { { { { # Enter} } } } key.
Page 73: Troubleshooting
4. Troubleshooting Error & Status Messages on the Control Panel This section explains what the messages that appear on the control panel mean and what to do when a particular message appears. ❖ ❖ ❖ ❖ Messages (in alphabetical order) Messages Description Recommended Action...
Page 74 Troubleshooting Messages Description Recommended Action Close Duplex Unit Cover The cover for the duplex unit Close the cover for the duplex is open. unit. Close Finisher Front Cover The front cover for the finisher Close the front cover for the is open.
Page 75 Error & Status Messages on the Control Panel Messages Description Recommended Action Error: Enter 10 or 26 charac- An ID with an invalid number Enter the correct number of ters of digits was entered for the digits for the WEP key. WEP key.
Page 76 Troubleshooting Messages Description Recommended Action Hardware Problem IEEE1394 The printer identified an IEEE Turn the power off, and then 1394 interface board error. Remove and re-install the IEEE 1394 interface board cor- rectly. Check the IEEE 1394 inter- face board is correctly at- tached to the computer.
Page 77 Error & Status Messages on the Control Panel Messages Description Recommended Action Hardware Problem Parallel There is a problem with the If you use the parallel I/F, re- parallel interface. place the interface cable that caused the error. Turn the power off, and then on.
Page 78 Troubleshooting Messages Description Recommended Action HDD Full The maximum HDD area size Delete disused form/font for form/font has been ex- types. ceeded. An HDD overflow error oc- Delete stored files, or reduce curred during Sample Print or the size of the Sample Print Locked Print.
Page 79 Error & Status Messages on the Control Panel Messages Description Recommended Action Punch-hole Chips are Full The Punch Chips container is Empty the punch waste box. full of punch chips. See p.108 “Removing Punch- hole Chips”. If the message appears the punch waste box is not full, re- move the Punch-hole chips on the top of the punch waste...
Page 80 Troubleshooting Messages Description Recommended Action Remove Misfeed There is a misfeed in the du- Remove the misfed paper. Z2:Dup.Feed Unit plex feed unit. See p.98 “When “Remove See Instructions in Front Cover Misfeed Z2:Dup.Feed Unit” Appears”Remove Misfeed. Remove Paper All Output All output trays are full.
Page 81 Error & Status Messages on the Control Panel Messages Description Recommended Action Replace FuserOil Unit The fuser oil unit should be re- Prepare to replace the fuser oil soon(TypeG) placed soon. unit. Depending on your serv- ice contract, contact your sales or service representative.
Page 82 Troubleshooting Messages Description Recommended Action Reset PCU Correctly Yel- The indicated photoconductor Set the indicated photocon- low/Magenta/Cyan/Black unit(s) is/are not set correctly, ductor unit(s) correctly. or not set. See p.11 “Replacing the Pho- toconductor Unit”. Reset Toner Yellow/Magen- The indicated toner cartridge Set the indicated toner car- ta/Cyan/Black is not set correctly.
Page 83 Error & Status Messages on the Control Panel Messages Description Recommended Action Toner is Almost Empty: Ma- The printer is almost out of Prepare a replace the toner genta toner (M). cartridge (M). Toner is AlmostEmpty: Yel- The printer is almost out of Prepare a replace the toner toner (Y).
Page 84: Printer Does Not Print
Troubleshooting Printer Does Not Print Possible cause Solutions Is the power on? Check the cable is securely plugged into the power outlet and the printer. Turn on the power. If the machine does not start up when main power is switched on, check whether the earth leakage breaker has tripped.
Page 85 Printer Does Not Print Possible cause Solutions Is the Data In indicator If it is not blinking or lit, data is not being received. blinking or lit after starting ❖ ❖ ❖ ❖ If the printer is connected to the computer using the in- the print job? terface cable Make sure the following printer port settings are correct:...
Page 86 Troubleshooting Possible cause Solutions Is the Data In indicator • Windows NT 4.0 blinking or lit after starting Click [Start], point to [Settings], and then click [Printers]. the print job? Click to select the icon of the printer. Next, on the [File] menu, click [Properties].
Page 87 Printer Does Not Print Possible cause Solutions ❖ ❖ ❖ ❖ SPP When you use the Blue- tooth interface unit. Make sure the machine you want to use appears in the 3Com Bluetooth Connection Manager. Make sure “Bluetooth Serial Client (COMx)” appears un- der Client Ports in the 3Com Bluetooth Connection Manag- Restart the computer, this printer, and the other devices.
Page 88: Other Printing Problems
Troubleshooting Other Printing Problems Problem Possible causes and solutions Black areas and lines are printed • PCL 5c/PostScript 3 with an unnatural hue. Select [CMY + K] for Gray Reproduction in the printer driv- er's [Advanced] dialog box under the [Print Quality] tab. •...
Page 89 Other Printing Problems Problem Possible causes and solutions Prints have smudges on the Automatic selection of paper size and feed direction may back. have been canceled, a specific paper size selected, and then paper with a different size and feed direction loaded. Enable automatic selection on the control panel.
Page 90 Troubleshooting Problem Possible causes and solutions Text and graphics are blurred. Select [Text Priority] under [4C.Graphic Mode], and then print. To set 4C.Graphic Mode, select [4C.Graphic Mode] from the Maintenance menu. Reduce the resolution, and then print. In the RPCS printer driver [Change User Settings] dialog box, change the [Resolu- tion:] setting on the [Image Adjustments] tab.
Page 91 Other Printing Problems Problem Possible causes and solutions Two or more sheets are fed to- In the RPCS printer driver [Change User Settings] dialog gether. box, change the [Dithering:] setting on the [Image Adjustments] tab. For details, see the printer driver Help. Fan the sheets well before loading them.
Page 92 Troubleshooting Problem Possible causes and solutions Output are not delivered to the When using the bypass tray, the size selected on the display selected tray you require. might be different from actual paper size. Select the correct paper size. See p.45 “Paper and Other Supported Media”. If you are using a Windows operating system, printer driver settings override those set using the control panel.
Page 93 Other Printing Problems Problem Possible causes and solutions The image is printed in the The feed direction you selected and the feed direction select- wrong orientation. ed in Option Setup of the RPCS printer driver may be con- flicting. Make the proper settings. Press the { { { { Menu} } } } key, and then select Color Regist.
Page 94 Troubleshooting Problem Possible causes and solutions PDF Direct Print is not executed You must install an optional hard disk drive or set the value (PDF file is not printed). in [RAM Disk] on the System Menu to 2 MB or more. Reference For details about optional hard disk drive installation, see “Attaching the Hard Disk Drive”, Setup Guide.
Page 95: Additional Troubleshooting
Additional Troubleshooting Additional Troubleshooting Troubleshooting concerning the operation of this machine. Problems Solutions Strange noise is heard. If a supply was recently replaced or an option attached in the area the strange noise is coming from, check the supply or option is properly attached.
Page 96 Troubleshooting Problems Solutions Alert Resolving is set for send- If the power of the printer is turned off after an Alert occurs ing e-mail, but no error-solved and the Alert is resolved during the time the power is off, no e-mail is sent.
Page 97: Removing Misfed Paper
Removing Misfed Paper Removing Misfed Paper C C C C If a paper misfeed occurs, an error Close the right cover by pushing message appears indicating the loca- the area labeled “PUSH”. tion of the misfed paper on the dis- play.
Page 98 Troubleshooting C C C C F F F F If the output tray is attached to Turn the blue dial in the direction the printer, raise it in the direc- of the arrow to push out the mis- tion of the arrow (A A A A ), and then re- fed paper, and slowly pull out the move it (B B B B ).
Page 99: When "Remove Misfeed R: Finisher " Appears
Removing Misfed Paper H H H H If you removed the output tray in When “Remove Misfeed R: C C C C step , reattach it to. Insert the Finisher ” Appears hooks of the output tray into the printer slits, and then lower it to- Open the top cover (A) and front cov- ward you.
Page 100 Troubleshooting B B B B F F F F Open the top cover for the 2 tray Slowly lower the lever to put it finisher, and then slowly pull out back into place. the misfed paper. G G G G D D D D Check areas B and C of step Lower the lever in the direction of...
Page 101: When "Remove Misfeed R1" Appears
Removing Misfed Paper Reference When “Remove Misfeed R1” p.2 “Detaching the SR770 (2 Appears Tray Finisher)” for details about how to detach/reattach the 2 A A A A tray finisher from/to the printer Hold the release lever, and then L L L L remove the booklet finisher.
Page 102: When "Remove Misfeed R2-4" Appears
Troubleshooting D D D D C C C C Remove the misfed paper. Make sure the blue marker is vis- ible. If not, turn knob R2 until it is visible. ACE033S E E E E Close the upper cover. ACE036S F F F F D D D D Attach the booklet finisher.
Page 103: When "Remove Misfeed Y: Paper Tray" Appears
Removing Misfed Paper G G G G Turn knob R4, and then remove When “Remove Misfeed the misfed paper. Z1:Duplex Unit” Appears R CAUTION: • The inside of the machine be- comes very hot. Do not touch parts labelled “hot surface”. Touching a “hot surface”...
Page 104: When "Remove Misfeed Z2:Dup.feed Unit" Appears
Troubleshooting C C C C Push up the lock release button of When “Remove Misfeed the duplex reversal unit, and then Z2:Dup.Feed Unit” Appears hold it in place. You can remove misfed paper from the duplex feed unit by following the procedure below.
Page 105 Removing Misfed Paper F F F F R CAUTION: Hold the duplex feed unit using • Keep the waste oil bottle away both hands, place it on the verti- from flames. There is a risk of cal rail, and slide it straight out. fire or burns.
Page 106 Troubleshooting I I I I K K K K Hold the duplex feed unit using Slowly close the waste oil bottle both hands, place it on the verti- in the direction of the arrow. cal rail, and slide it slowly in until it stops.
Page 107: Removing Jammed Staples
Removing Jammed Staples Removing Jammed Staples C C C C If “Add Staples” appears on the dis- Open the cartridge face plate to play, or the printer does not staple unlock it. even after instructed, jammed staples might be the cause. Add Staples SR770 (2 Tray Finisher) A A A A...
Page 108: Sr910 (Booklet Finisher)
Troubleshooting F F F F C C C C Slant and insert the cartridge (A A A A ), Turn knob R5 until the cartridge and then push in until it clicks moves to the front. into place (B B B B ). ACE049S ZDJP218J D D D D...
Page 109 Removing Jammed Staples F F F F Remove any jammed staples. ACE052S G G G G Close the cartridge's faceplate. ACE053S H H H H Push in the cartridge until it clicks. ACE054S I I I I Close the front cover of the finih- ser.
Page 110: Adding Staples
Troubleshooting Adding Staples C C C C When “Add Staples” appears on the Push the areas labeled “PUSH”, display, add a new staple refill. located on both sides of the sta- pler. Add Staples SR770 (2 Tray Finisher) A A A A Open the front cover of the 2 tray finisher.
Page 111: Sr910 (Booklet Finisher)
Adding Staples F F F F I I I I Slant and insert the cartridge (A A A A ), Push in until the arrow on the re- fill case lines up with the arrow and then push in until it clicks into place (B B B B ).
Page 112 Troubleshooting C C C C F F F F Push the cartridge button, and Push in the new cartridge until it then pull out the cartridge while clicks. lifting the cartridge. ACE044S G G G G ACE041S Gently push down the upper unit. D D D D Hold both sides of the cartridge, and then pull up the upper unit of...
Page 113 Adding Staples I I I I Push in the cartridge until it clicks. ACE047S J J J J Close the front cover of the finish-...
Page 114: Removing Punch-Hole Chips
Troubleshooting Removing Punch-hole Chips C C C C When “Punch-hole Chips are Full” Re-install the punch waste box. appears on the display, the punch D D D D waste box is full. Follow these steps to Close the front cover of the 2 tray remove paper chips.
Page 115: Sr910 (Booklet Finisher)
Removing Punch-hole Chips SR910 (Booklet Finisher) A A A A Hold the release lever, and then pull out the booklet finisher. ZKVH220J B B B B Pull out the punch waste box, and then remove the paper chips. ZKVH180J C C C C Reinstall the punch waste box.
Page 116 Troubleshooting...
Page 117: Appendix
5. Appendix When the Front Cover Does Not Close C C C C If “Close Front Cover” appears on the Slowly close the front cover by display, the cover is not properly pushing the two areas on the left closed, even if it appears to be. and right.
Page 118: Moving And Transporting The Printer
Appendix Moving and Transporting the Printer R CAUTION: • When moving the machine, each person should hold the handle on the sides, and lift slowly. Lifting carelessly or dropping it may cause injury. • When moving the printer, remember to unplug the power cord from the wall outlet to avoid fire or electric shock.
Page 119 Moving and Transporting the Printer Moving the printer in the short distance A A A A Be sure to check the following: • The power is turned off. • The power cable is unplugged from the wall outlet. • The interface cable is unplugged from the printer. B B B B If you have installed external options, remove them.
Page 120: Consumables
Appendix Consumables R CAUTION: • Our products are engineered to meet the highest standards of quality and functionality. When purchasing expendable supplies, we recommend using only those specified by an authorized dealer. ❖ ❖ ❖ ❖ Toner cartridge Toner cartridge Average printable number of pages per cartridge Cyan 10,000...
Page 121 Consumables ❖ ❖ ❖ ❖ Other consumables Note ❒ The actual lifespan of consumables depends on the type and size of paper you are using, the contents of print images, and printing environment con- ditions. This means that consumables may need replacing more frequently than indicated.
Page 122: Index
INDEX Adding Staples , 104 messages , 67 Additional Troubleshooting , 89 Moving the Printer , 112 Adjusting Image Density , 42 Adjusting the Color Registration , 32 Auto Adjust , 32 OHP transparencies , 53 Adjusting Tray Registration , 43 Online indicator , 78 Appendix , 111 Online key , 78...
Page 123 Screwdriver , 1 Set the Gradation Correction Value , 36 SR770 Removing Punch-hole Chips , 108 SR770 (2 Tray Finisher) Adding Staples , 104 Removing Jammed Staples , 101 SR910 (Booklet Finisher) Adding Staples , 105 Removing Jammed Staples , 102 Removing Punch-hole Chips , 109 Storing Paper , 52 Thick Paper , 53...
Page 124 MEMO...
Page 125 MEMO...
Page 126 MEMO G106-7511...
Page 128 Germany Shanghai P.C.:200021 Phone: +86-21-5396-6888 RICOH DEUTSCHLAND GmbH Mergenthalerallee 38-40, Singapore 65760 Eschborn Phone: +49-(0)6196-9060 RICOH ASIA PACIFIC PTE.LTD. 260 Orchard Road, France #15-01/02 The Heeren, Singapore 238855 RICOH FRANCE S.A. Phone: +65-6830-5888 383, Avenue du Général de Gaulle BP 307-92143 Clamart Cedex...

Ricoh Aficio CL7000 Operating Instructions Manual

1 Replacing Consumables and Maintenance Kit

2 Cleaning and Adjusting the Printer

3 Paper and Other Media

4 Troubleshooting

5 Appendix

Quick Links

Operating Instructions

Maintenance Guide

Troubleshooting

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Summary of Contents for Ricoh Aficio CL7000

Table of Contents