HP ProBook 640 G1 Maintenance And Service Manual
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HP ProBook 640 G1 Maintenance And Service Manual

This document is intended for hp authorized service providers only.
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HP ProBook 640 G1 Notebook PC
HP ProBook 645 G1 Notebook PC
HP ProBook 650 G1 Notebook PC
HP ProBook 655 G1 Notebook PC
Maintenance and Service Guide
IMPORTANT! This document is intended for HP
authorized service providers only.

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Summary of Contents for HP ProBook 640 G1

  • Page 1 HP ProBook 640 G1 Notebook PC HP ProBook 645 G1 Notebook PC HP ProBook 650 G1 Notebook PC HP ProBook 655 G1 Notebook PC Maintenance and Service Guide IMPORTANT! This document is intended for HP authorized service providers only.
  • Page 2 HP End User License Agreement (EULA). If you do not accept these license terms, your sole remedy is to return the...
  • Page 3 Safety warning notice WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not place the computer directly on your lap or obstruct the computer air vents. Use the computer only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow.
  • Page 4 Safety warning notice...

  • Page 5: Table Of Contents

    Table of contents 1 Product description ............................1 2 External component identification ......................... 8 Display ................................... 8 Buttons and fingerprint reader (select models only) ..................10 Keys ..................................11 Lights ................................... 13 TouchPad ................................15 Front ..................................15 Left side ................................16 Right side ................................
  • Page 6 5 Removal and replacement procedures for Customer Self-Repair parts ............. 63 Component replacement procedures ......................... 63 Battery ............................... 64 Service cover ............................. 65 Hard drive ............................66 Modem module (select models only) ....................68 Primary memory module ........................69 Expansion memory module ......................72 WWAN module (select models only) ....................
  • Page 7 Using HP PC Hardware Diagnostics (UEFI) (select models only) ............ 125 Downloading HP PC Hardware Diagnostics (UEFI) to a USB device ..........126 Windows 7 — Computer Setup (BIOS), MultiBoot, and HP PC Hardware Diagnostics (UEFI) ......126 Using Computer Setup ........................126 Starting Computer Setup ....................
  • Page 8 Creating recovery media and backups ................... 140 Guidelines ........................140 Creating recovery media with HP Recovery Disc Creator (select models only) ..140 Creating recovery media ................141 Backing up your information ..................141 Performing a system recovery ....................... 142 Using the Windows recovery tools ................

  • Page 9: Product Description

    Product description Category Description Product Name HP ProBook 640 G1 Notebook PC HP ProBook 645 G1 Notebook PC HP ProBook 650 G1 Notebook PC HP ProBook 655 G1 Notebook PC Processors ● Intel® Dual Core i7-4600M 2.90-GHz processor (up to 3.6-GHz), 4.0-MB, (1600-MHz FSB, 4.0-MB L3 cache, 37W)
  • Page 10 Category Description Support for up to 4 total displays with discrete configurations (through Advanced Docking Station) Support AMD Eyefinity Technology (with AMD Discrete graphics) Panel ● 14.0-in full high-definition (FHD) AG UWA, SVA (1920x1080 resolution, 300 nits, 72% CG, 1.3-mm + PSR slim design eDP panel) with camera and WWAN ●...
  • Page 11 Category Description Support for 16384-MB of system RAM in the following configurations: ● 16384-MB total system memory (8192-MB×2 or 4096-MB×4) ● 12288-MB Total system semory (8192-MB + 4096-MB) ● 8192-MB total system memory (8192-MB or 4096-MB×2) ● 8192-MB total system memory (8192-MB×1) ●...
  • Page 12 Two WWAN antennas built into display assembly Security provided by subscriber identify module (SIM), slot located in battery bay Support for the following WWAN formats: ● HP lt4111 LTE/EV-DO/HSPA+ Mobile Broadband Module ● HP lt4112 LTE/HSPA+ Mobile Broadband Module Chapter 1 Product description...
  • Page 13 Category Description ● HP hs3110 HSPA+ Mobile Broadband Module External media cards Digital Media Reader Slot with push-push technology. Reads data from and writes data to digital memory cards such as Secure Digital (SD). Ports ● AC adapter, HP Smart ●...
  • Page 14 Category Description Fingerprint reader (select models only) Integrated smart card reader Operating system Preinstalled: ● Windows 8.1 Professional 64-bit ● Windows 8.1 Professional 64-bit (MSNA) ● Win 8.1 Professional 64-bit DPK with Windows 7 Professional 64-bit Image ● Win 8.1 Professional 64-bit DPK with Windows 7 Professional 32-bit Image ●...
  • Page 15 Category Description ● Windows 8 Country-Specific 64-bit (for service only) ● Windows 8 Emerging Market 64-bit (for service only) ● Windows 8 Professional 64-bit (available only and required with Windows 8 downgrade operating systems) ● Windows 7 Professional 64 -bit (available with any Windows 8 Professional or Windows 7 Professional downgrade loc, not available in the People's Republic of China) Certified: ●...

  • Page 16: External Component Identification

    Webcam Records video and captures still photographs. For information on using the webcam, access HP Support Assistant. To access HP Support Assistant on the Start screen, select the HP Support Assistant app. Internal display switch Turns off the display or initiates Sleep if the display is closed while the power is on.
  • Page 17 To see wireless regulatory notices, see the section of the Regulatory, Safety, and Environmental Notices that applies to your country or region. To access the user guides, select the HP Support Assistant app on the Start screen, select My computer, and then select User guides.

  • Page 18: Buttons And Fingerprint Reader (Select Models Only)

    Buttons and fingerprint reader (select models only) NOTE: Your computer may look slightly different from the illustration in this section. Component Description Power button ● When the computer is off, press the button to turn on the computer. ● When the computer is on, press the button briefly to initiate Sleep.

  • Page 19: Keys

    Keys NOTE: Refer to the illustration that most closely matches your computer. Component Description Displays system information when pressed in combination with key. Executes frequently used system functions when pressed in combination with a function key, the num lk key, the key, or key.
  • Page 20 Component Description Displays system information when pressed in combination with key. Executes frequently used system functions when pressed in combination with a function key, the num lk key, the key, or key. Windows button Returns you to the Start screen from an open app or the Windows desktop.

  • Page 21: Lights

    Lights NOTE: Refer to the illustration that most closely matches your computer. Component Description ● Power light On: The computer is on. ● Blinking: The computer is in the Sleep state. ● Off: The computer is off. Caps lock light On: Caps lock is on.
  • Page 22 Component Description Power light ● On: The computer is on. ● Blinking: The computer is in the Sleep state. ● Off: The computer is off. ● Microphone mute light Amber: Microphone sound is off. ● Off: Microphone sound is on. Num lock light On: Num lock is on.

  • Page 23: Touchpad

    TouchPad Editorial note with empty para elements in source file Component Description Pointing stick (select models only) Moves the pointer and selects or activates items on the screen. Left pointing stick button (select models only) Functions like the left button on an external mouse. TouchPad on/off button Turns the TouchPad on and off.

  • Page 24: Left Side

    Off: The battery is fully charged. Hard drive light ● Blinking white: The hard drive is being accessed. ● Amber: HP 3D DriveGuard has temporarily parked the hard drive. Left side NOTE: Refer to the illustration that most closely matches your computer.
  • Page 25 Component Description select models of cell phones and MP3players, even when the computer is off Memory card reader Reads data from and writes data to memory cards such as Secure Digital (SD). USB 3.0 port Connects optional USB 3.0 devices and provide enhanced USB power performance.

  • Page 26: Right Side

    For additional safety information, see the Regulatory, Safety, and Environmental Notices. To access the user guides, select the HP Support Assistant app on the Start screen, select My computer, and then select User guides. NOTE: When a device is connected to the jack, the computer speakers are disabled.

  • Page 27: Rear (Select Models Only)

    Rear (select models only) Component Description RJ-11 (modem) jack (select models only) Connects a modem cable. Serial port Connects an optional device such as a serial modem, mouse, or printer. Rear (select models only)

  • Page 28: Bottom

    If you replace the module and then receive a warning message, remove the module to restore computer functionality, and then contact support through HP Support Assistant. To access HP Support Assistant on the Start screen, select the HP Support Assistant app. Battery release latch Releases the battery.
  • Page 29 Component Description Service cover release latch Releases the service cover on the computer. Battery bay Holds the battery. Vents (4) Enable airflow to cool internal components. NOTE: The computer fan starts up automatically to cool internal components and prevent overheating. It is normal for the internal fan to cycle on and off during routine operation.

  • Page 30: Illustrated Parts Catalog

    Illustrated parts catalog Service tag When ordering parts or requesting information, provide the computer serial number and model number provided on the service tag. Item Description Function Product name This is the product name affixed to the front of the computer. Serial number This is an alphanumeric identifier that is unique to each product.
  • Page 31 Item Description Function Warranty period This number describes the duration of the warranty period for the computer. Model description This is the alphanumeric identifier used to locate documents, drivers, and support for the computer. Service tag...

  • Page 32: Computer Major Components

    Computer major components Chapter 3 Illustrated parts catalog...
  • Page 33 Item Component Spare part number Display panel: 15.6-in, FHD, WLED UWVA 739998-001 15.6-in, HD, WLED UWVA 739997-001 14-in, HD WLED 747751-001 14-in, HD+ WLED 747752-001 14-in, FHD, WLED UWVA 747753-001 Raw Panel Support Kit (includes LCD back cover and wireless antennas and transceivers): For use in models equipped with a 15.6–inch display assembly 738691-001 For use in models equipped with a 14–inch display assembly...
  • Page 34 Item Component Spare part number For use in Saudi Arabia 738697-171 For use in Slovenia 738697-BA1 For use in South Korea 738697-AD1 For use in Spain 738697-071 For use in Sweden and Finland 738697-B71 For use in Switzerland 738697-BG1 For use in Taiwan 738697-AB1 For use in Thailand 738697-281...
  • Page 35 Item Component Spare part number For use in Saudi Arabia 787801-171 For use in Slovenia 787801-BA1 For use in South Korea 787801-AD1 For use in Spain 787801-071 For use in Sweden and Finland 787801-B71 For use in Switzerland 787801-BG1 For use in Taiwan 787801-AB1 For use in Thailand 787801-281...
  • Page 36 Item Component Spare part number For use in Saudi Arabia 738696-171 For use in Slovenia 738696-BA1 For use in South Korea 738696-AD1 For use in Spain 738696-071 For use in Sweden and Finland 738696-B71 For use in Switzerland 738696-BG1 For use in Taiwan 738696-AB1 For use in Thailand 738696-281...
  • Page 37 Item Component Spare part number For use in Saudi Arabia 738688-171 For use in Slovenia 738688-BA1 For use in South Korea 738688-AD1 For use in Spain 738688-071 For use in Sweden and Finland 738688-B71 For use in Switzerland 738688-BG1 For use in Taiwan 738688-AB1 For use in Thailand 738688-281...
  • Page 38 Item Component Spare part number For use in Saudi Arabia 787294-171 For use in Slovenia 787294-BA1 For use in South Korea 787294-AD1 For use in Spain 787294-071 For use in Sweden and Finland 787294-B71 For use in Switzerland 787294-BG1 For use in Taiwan 787294-AB1 For use in Thailand 787294-281...
  • Page 39 745889–001 Top cover and 4-button TouchPad for HP ProBook 655 G1 models 745890–001 Top cover and 2-button TouchPad for HP ProBook 655 G1 models equipped with a backlit 805782–001 keyboard Top cover and 2-button TouchPad for HP ProBook 650 G1 models...
  • Page 40 Item Component Spare part number (11) Fingerprint reader bracket (included with fingerprint reader) (12) Fingerprint reader board (includes cable and double-sided adhesive) 738394-001 (13) TouchPad (includes TouchPad,TouchPad cable, and TouchPad bracket) For 15.6-in models with 2-button TouchPad 738710-001 For 15.6-in models with 4-button TouchPad 738711-001 Top cover and 2-button TouchPad for models equipped with a 14–inch display assembly 738405-001...
  • Page 41 Item Component Spare part number System board for 14-in. computer models equipped with shared memory and the Windows 744007-001 8 Standard operating system with WWAN capability (includes replacement thermal material) System board for 14-in. computer models equipped with shared memory and the Windows 744007-501 8 Standard operating system with WWAN capability (includes replacement thermal material)
  • Page 42 Item Component Spare part number System board for 15.6-in. computer models equipped with shared memory and the 744015-601 Windows 8 Professional operating system with WWAN capability (includes replacement thermal material) System board for 15.6-in. computer models equipped with shared memory, WWAN 744016-001 capability, and a modem (includes replacement thermal material) System board for 15.6-in.
  • Page 43 Item Component Spare part number System board for 15.6-in. computer models equipped with discrete memory and the 744021-601 Windows 8 Professional operating system with WWAN capability (includes replacement thermal material) System board for 15.6-in. computer models equipped with discrete memory, WWAN 744022-001 capability and a modem (includes replacement thermal material) System board for 15.6-in.
  • Page 44 Item Component Spare part number 744821-001 740000-001 735601-001 Fan and heat sink assembly (includes replacement thermal material): (19) 738685-001 (20) Heat sink for computer models with Intel UMA graphics memory 738686-001 (22) Heat sink for computer models with discrete graphics 738393-001 (21) Fingerprint reader bracket...
  • Page 45 634862-001 Hard Drive Hardware Kit (not illustrated, includes hard drive bracket and screws) 738395-001 (29) WWAN module (select models only) HP hs3110 HSPA+ Mobile Broadband Module 723895-001 HP lt4111 LTE/EV-DO/HSPA+ Mobile Broadband Module 704030-001 HP lt4112 LTE/HSPA+ Mobile Broadband Module...

  • Page 46: Display Assembly Subcomponents

    Display assembly subcomponents Item Component Spare part number Display bezel: For use only on 15.6-in computer models 738690-001 For use only on 14-in computer models 738679-001 Webcamera/microphone module (includes double-sided adhesive) 738409-001 Microphone module (includes double-sided adhesive) 738397-001 Display panel: 15.6-in WLED FHD, UWVA 739998-001 15.6-in WLED HD, SVA...

  • Page 47: Cables

    For 14-in computer models 738396-001 Display Cable Kit (includes display panel cable) For use on HP ProBook 655 G1 models equipped with a 15.6-inch display assembly 745892-001 For use on HP ProBook 650 G1 models equipped with a 15.6-inch display assembly...

  • Page 48: Plastics Kit

    Item Component Spare part number For use on HP ProBook 650 G1 computer models equipped with a 15.6-inch display 744013–001 assembly For use on HP ProBook 655 G1 computer models equipped with a 15.6-inch display 745892-001 assembly For use on computer models equipped with a 14-inch display assembly...

  • Page 49: Mass Storage Devices

    Mass storage devices Item Component Spare part number Solid-state drive (SSD): 256-GB SATA-3 self-encrypting SSD 749263-001 180-GB SATA-3 SSD 749262-001 749278-001 128-GB SATA-3 SSD 749261-001 749277-001 128-GB mSATA-3 SSD 749280-0011 32-GB mSATA flash cache SSD 7749281-001 Hard Drive Hardware Kit, includes: 738395-001 Hard drive bracket Screws (not illustrated)

  • Page 50: Miscellaneous Parts

    740001-001 735601-001 Miscellaneous parts Component Spare part number AC adapter: 65-W HP Smart adapter (PFC, 3-wire, 4.5-mm) 693710-001 65-W HP Smart adapter (PFC, 3-wire, 4.5-mm) 693711-001 90-W HP Smart adapter (PFC, 3-wire, 4.5-mm) 693712-001 90-W HP Smart adapter (PFC, 3-wire, 4.5-mm) 693713-001 Power cord (3-pin, black, 1.83-m):...

  • Page 51: Sequential Part Number Listing

    Component Spare part number For use in Switzerland 490371-111 For use in Taiwan 490371-AB1 For use in Thailand 490371-201 For use in the United Kingdom and Singapore 490371-031 Screw Kit 738689-001 Sequential part number listing Spare part number Description 490371-001 Power cord for use in North America (3-pin, black, 1.83-m) 490371-011 Power cord for use in Australia (3-pin, black, 1.83-m)
  • Page 52 4-GB memory module (PC3L, 12800, 1600-MHz) 691922-001 HP comfort grip wireless mouse 693374-001 8-GB memory module (PC3L, 12800, 1600-MHz) 693710-001 65-W HP Smart adapter (PFC, 3-wire, 4.5-mm) 693711-001 65-W HP Smart adapter (PFC, 3-wire, 4.5-mm) 693712-001 90-W HP Smart adapter (PFC, 3-wire, 4.5-mm) 693713-001 90-W HP Smart adapter (PFC, 3-wire, 4.5-mm)
  • Page 53 NOTE: The hard drive bracket and screws are included in the Hard Drive Hardware Kit, spare part number 738395-001. 704030-001 HP lt4111 LTE/EV-DO/HSPA+ Mobile Broadband Module 704031-001 HP lt4112 LTE/HSPA+ Mobile Broadband Module 710661-001 Intel 802.11 2x2 AC + Bluetooth 4.0 713548-001 AMD A10-5750M with Radeon HD 8650G Graphics (quad-core;...
  • Page 54 Spare part number Description 737330-001 Intel Dual Core i7 4600M 2.8 GHz (3MB 37W) 737474-001 Intel Dual Core i3-4100M 2.50-GHz processor (3.0- MB L3 cache, 37 W) 738201-001 Intel Dual Core i5-4330M 2.80-GHz processor (3.0- MB L3 cache, 37 W) 738309-001 Intel Dual Core i5-4300M 2.60-GHz processor ( 3.0-MB L3 cache, 37 W) 738393-001...
  • Page 55 Spare part number Description 738687-171 Keyboard for 14-in models for use in Saudi Arabia (includes keyboard cable) 738687-211 Keyboard for 14-in models for use in Hungary (includes keyboard cable) 738687-251 Keyboard for 14-in models for use in Russia (includes keyboard cable) 738687-261 Keyboard for 14-in models for use in Bulgaria (includes keyboard cable) 738687-271...
  • Page 56 Spare part number Description 738688-141 Keyboard with pointing stick for 14-in models for use in Turkey (includes keyboard cable and pointing stick cable) 738688-151 Keyboard with pointing stick for 14-in models for use in Greece (includes keyboard cable and pointing stick cable) 738688-161 Keyboard with pointing stick for 14-in models for use in Latin America (includes keyboard cable and...
  • Page 57 Spare part number Description 738688-FL1 Keyboard with pointing stick for 14-in models for use in the Czech Republic and Serbia (includes keyboard cable and pointing stick cable) 738688-FP1 Keyboard with pointing stick for 14-in models for use in Northwest Africa (includes keyboard cable and pointing stick cable) 738689-001 Screw Kit...
  • Page 58 Spare part number Description 738696-B31 Keyboard for 15.6-in models for use in the Netherlands (includes keyboard cable) 738696-B71 Keyboard for 15.6-in models for use in Sweden and Finland (includes keyboard cable and pointing stick cable) 738696-BA1 Keyboard for 15.6-in models for use in Slovenia (includes keyboard cable) 738696-BB1 Keyboard for 15.6-in models for use in Israel (includes keyboard cable) 738696-BG1...
  • Page 59 Modem transfer board for select 15.6-in models (includes cable) 738706-001 Plastics Kit 738708-001 Top cover and 2-button TouchPad for HP ProBook 650 G1 models 738709-001 Top cover and 4-button TouchPad for HP ProBook 650 G1 models Sequential part number listing...
  • Page 60 System board for use only on computer models equipped with discrete memory, WWAN capability, and the Windows 8 Professional operating system (includes and replacement thermal material) 744013-001 Cable Kit for HP ProBook 650 G1 models with a 15.6–inch display assembly (includes power connector cable and RJ-45 (network) cable and replacement thermal material) 744015-001...
  • Page 61 Spare part number Description 744016-001 System board for use only on computer models equipped with shared memory, WWAN capability, a modem (includes replacement thermal material) 744016-501 System board for use only on computer models equipped with shared memory, WWAN capability, a modem, and the Windows 8 Standard operating system (includes replacement thermal material) 744016-601 System board for use only on computer models equipped with shared memory, WWAN capability, a...
  • Page 62 745891-001 USB board for use in ProBook 655 G1 models (includes cable) 745892-001 Cable Kit for HP ProBook 650 G1 models with a 15.6–inch display assembly (includes power connector cable and RJ-45 (network) cable and replacement thermal material) 745893-001 Display bezel...
  • Page 63 Spare part number Description 748358-001 Service cover for use on computer models equipped with a 15.6-inch display assembly and which meet regional configure to order (RCTO) specifications 748958-001 Smart card reader board with TouchPad, for use on 15.6–inch models 749254-001 System board for use only on computer models equipped with shared memory and a modem (includes replacement thermal material) 749261-001...
  • Page 64 Spare part number Description 787294-051 Keyboard for 14-inch models for use in France (includes keyboard and backlight cables) 787294-061 Keyboard for 14-inch models for use in Italy (includes keyboard and backlight cables) 787294-071 Keyboard for 14-inch models for use in Spain (includes keyboard and backlight cables) 787294-081 Keyboard for 14-inch models for use in Denmark (includes keyboard and backlight cables) 787294-091...
  • Page 65 Spare part number Description 787801-051 Keyboard for 15.6-inch models for use in France (includes keyboard and backlight cables) 787801-061 Keyboard for 15.6-inch models for use in Italy (includes keyboard and backlight cables) 787801-071 Keyboard for 15.6-inch models for use in Spain (includes keyboard and backlight cables) 787801-081 Keyboard for 15.6-inch models for use in Denmark (includes keyboard and backlight cables) 787801-091...

  • Page 66: Removal And Replacement Procedures Preliminary Requirements

    Removal and replacement procedures preliminary requirements Tools required You will need the following tools to complete the removal and replacement procedures: ● Flat-bladed screw driver ● Magnetic screw driver ● Phillips P0 and P1 screw drivers Service considerations The following sections include some of the considerations that you must keep in mind during disassembly and assembly procedures.

  • Page 67: Cables And Connectors

    Cables and connectors CAUTION: When servicing the computer, be sure that cables are placed in their proper locations during the reassembly process. Improper cable placement can damage the computer. Cables must be handled with extreme care to avoid damage. Apply only the tension required to unseat or seat the cables during removal and insertion.
  • Page 68 CAUTION: To prevent damage to the computer when you are removing or installing internal components, observe these precautions: Keep components in their electrostatic-safe containers until you are ready to install them. Before touching an electronic component, discharge static electricity by using the guidelines described in this section.

  • Page 69: Packaging And Transporting Guidelines

    Packaging and transporting guidelines Follow these grounding guidelines when packaging and transporting equipment: ● To avoid hand contact, transport products in static-safe tubes, bags, or boxes. ● Protect ESD-sensitive parts and assemblies with conductive or approved containers or packaging. ● Keep ESD-sensitive parts in their containers until the parts arrive at static-free workstations.
  • Page 70 Equipment guidelines Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation. ● When seated, wear a wrist strap connected to a grounded system. Wrist straps are flexible straps with a minimum of one megohm ±10% resistance in the ground cords. To provide proper ground, wear a strap snugly against the skin at all times.

  • Page 71: Removal And Replacement Procedures For Customer Self-Repair Parts

    Removal and replacement procedures for Customer Self-Repair parts NOTE: The Customer Self-Repair program is not available in all locations. Installing a part not supported by the Customer Self-Repair program may void your warranty. Check your warranty to determine if Customer Self-Repair is supported in your location.

  • Page 72: Battery

    WARNING! To reduce potential safety issues, use only the user-replaceable battery provided with the computer, a replacement battery provided by HP, or a compatible battery purchased from HP. CAUTION: Removing a user-replaceable battery that is the sole power source for the computer can cause loss of information.

  • Page 73: Service Cover

    Service cover Description Spare part number Service cover for use on computer models equipped with a 15.6-inch display assembly 738693-001 Service cover for use on computer models equipped with a 15.6-inch display assembly and which meet 748358-001 regional configure to order (RCTO) specifications Service cover for use on computer models equipped with a 14-inch display assembly 738682-001 Service cover for use on computer models equipped with a 14-inch display assembly and which meet...

  • Page 74: Hard Drive

    Hard drive NOTE: The hard drive spare part kit does not include the hard drive bracket or screws. These components are included in the Hard Drive Hardware Kit, spare part number 738395-001. Description Spare part number Hard drive (does not include hard drive bracket or screws): 1-TB, 5400-rpm, 9.5-mm 676521-001 750-GB, 7200-rpm, 9.5-mm...
  • Page 75 Loosen the 4 hard drive screws (2). Pull the hard drive tab (3) to the right to disconnect the hard drive. Lift the hard drive (4), and then pull the hard drive out of the hard drive bay. If it is necessary to disassemble the hard drive, perform the following steps: Position the hard drive with the hard drive tab toward you.

  • Page 76: Modem Module (Select Models Only)

    Remove the hard drive bracket (2) from the hard drive. The hard drive bracket and screws are available in the Hard Drive Hardware Kit, spare part number 738395-001. Reverse this procedure to install a hard drive. Modem module (select models only) Description Spare part number Modem module...

  • Page 77: Primary Memory Module

    Lift the front of the modem module (2), and then disconnect the modem cable (3). Release the modem module connector board from the clip, and then release the ZIF connector to remove modem module connector board. Reverse this procedure to install a modem module. Primary memory module The computer has one memory module compartment.
  • Page 78 Description Spare part number 4-GB (PC3L, 12800, 1600-MHz) 691740-001 2-GB (PC3L, 12800, 1600-MHz) 691739-001 To add or replace a memory module: Save your work and shut down the computer. Disconnect AC power and external devices connected to the computer. Remove the battery (see Battery on page 64).
  • Page 79 Align the notched edge (1) of the memory module with the tab in the memory module slot. With the memory module at a 45-degree angle from the surface of the memory module compartment, press the module (2) into the memory module slot until it is seated. Gently press the memory module (3) down, applying pressure to both the left and right edges of the memory module, until the retention clips snap into place.

  • Page 80: Expansion Memory Module

    Failure to update the computer to the latest BIOS prior to installing new memory may result in various system problems. To update BIOS: Navigate to www.hp.com. Click Support & Drivers > click Drivers & Software. In the Enter a product name/number box, type the computer model information, and then click Search.
  • Page 81 Remove the memory module (2) by pulling the module away from the slot at an angle. Reverse this procedure to install a memory module. Component replacement procedures...

  • Page 82: Wwan Module (Select Models Only)

    WWAN module (select models only) Description Spare part number HP hs3110 HSPA+ Mobile Broadband Module 723895-001 HP lt4112 LTE/HSPA+ Mobile Broadband Module 704031-001 HP lt4111 LTE/EV-DO/HSPA+ Mobile Broadband Module 704030-001 CAUTION: To prevent an unresponsive system, replace the wireless module only with a wireless module authorized for use in the computer by the governmental agency that regulates wireless devices in your country or region.

  • Page 83: Wlan Module

    Remove the WWAN module (3) by pulling the module away from the slot at an angle. NOTE: If the WWAN antenna cables are not connected to the terminals on the WWAN module, protective sleeves should be installed on the antenna connectors, as shown in the following illustration. Reverse this procedure to install the WWAN module.
  • Page 84 Description Spare part number Broadcom 802.11 a/b/g/n 2x2 + BT 4.0 LE PCIe+USB HMC WW 730668-001 Intel 802.11 a/b/g/n 2x2 + BT 4.0 WLAN 747832-001 CAUTION: To prevent an unresponsive system, replace the wireless module only with a wireless module authorized for use in the computer by the governmental agency that regulates wireless devices in your country or region.

  • Page 85: Optical Drive

    NOTE: If the WLAN antenna cables are not connected to the terminals on the WLAN module, protective sleeves should be installed on the antenna connectors, as shown in the following illustration. Reverse this procedure to install the WLAN module. Optical drive NOTE: The optical drive spare part kit includes a bezel and bracket.
  • Page 86 Insert a thin tool into the optical drive tab access (2), and then press the tab to the left to release the optical drive from the computer. Remove the optical drive (3). Reverse this procedure to install the optical drive. Chapter 5 Removal and replacement procedures for Customer Self-Repair parts...

  • Page 87: Solid-State Drive

    Solid-state drive Description Spare part number 256-GB SATA-3 self-encrypting SSD 749263-001 180-GB SATA-3 SSD 749262-001 749278-001 128-GB SATA-3 SSD 749261-001 749277-001 128-GB mSATA-3 SSD for use in Brazil 749280-001 32-GB mSATA flash cache SSD 749281-001 Before removing the solid-state drive, follow these steps: Turn off the computer.

  • Page 88: Keyboard

    Keyboard For use in country or region Spare part For use in country or region Spare part number number Keyboard for 15.6–inch models (includes keyboard cable): For use in Belgium 738696-A41 For use in the Netherlands 738696-B31 For use in Brazil 738696-201 For use in Northwest Africa 738696-FP1...
  • Page 89 For use in country or region Spare part For use in country or region Spare part number number For use in Japan 738687-291 For use in Turkey 738687-141 For use in Latin America 738687-161 For use in the United Kingdom 738687-031 and Singapore For use in the Netherlands...
  • Page 90 For use in country or region Spare part For use in country or region Spare part number number For use in India 738688-D61 For use in Taiwan 738688-AB1 For use in Israel 738688-BB1 For use in Thailand 738688-281 For use in Italy 738688-061 For use in Turkey 738688-141...
  • Page 91 For use in country or region Spare part For use in country or region Spare part number number For use in Greece 787294-211 For use in Spain 787294-071 For use in Hungary 787294-061 For use in Sweden and Finland 787294-B71 For use in Iceland 787294-DD1 For use in Switzerland...
  • Page 92 Open the computer. Insert a thin tool (1) to loosen the tabs on the rear edge of the keyboard (2), and then lift the rear edge of the keyboard (3). Swing the rear edge of the keyboard (1) up and forward until it rests upside down on the palm rest. Chapter 5 Removal and replacement procedures for Customer Self-Repair parts...
  • Page 93 For models without a pointing stick, remove the metal shield (2) covering the zero insertion force (ZIF) connector, release the ZIF connector to which the keyboard cable is attached (3), remove the keyboard cable (4), and then remove the keyboard (5). Component replacement procedures...
  • Page 94 For models with a pointing stick, disconnect the pointing stick cable from the system board (32), release the zero insertion force (ZIF) connector to which the keyboard cable is attached (3), remove the keyboard cable (4), and then remove the keyboard (5) Reverse this procedure to install the keyboard.

  • Page 95: Removal And Replacement Procedures For Authorized Service Provider Parts

    Removal and replacement procedures for Authorized Service Provider parts CAUTION: Components described in this chapter should only be accessed by an authorized service provider. Accessing these parts can damage the computer or void the warranty. Fan and heat sink assembly NOTE: The fan and heat sink assembly spare part kit includes replacement thermal material.
  • Page 96 Remove the heat sink assembly: NOTE: Due to the adhesive quality of the thermal material located between the heat sink assembly and the system board components, it may be necessary to move the heat sink assembly from side to side to detach it. ●...
  • Page 97 ● For computer models equipped with discrete graphics, following the 1 through 2 sequence stamped into the graphics board heat sink, remove the 2 captive screws (1). Following the 1 through 4 sequence stamped into the processor heat sink, loosen the four Phillips captive screws that secure the processor heat sink to the system board (2), and then remove the heat sink assembly (3).
  • Page 98 Thermal locations for computer models equipped with discrete graphics are shown in the following illustration: ● Thermal paste is used on the processor (1) and the heat sink section (2) that services it. ● Thermal paste is used on the graphics board processor (3) and the heat sink section (4) that services it Reverse this procedure to install the fan/heat sink assembly.

  • Page 99: Base Enclosure

    Base enclosure Description Spare part number Base enclosure For 15.6-in models 738692-001 For 14-in models 738681-001 Before removing the base enclosure, follow these steps: Turn off the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
  • Page 100 Remove the fourteen Torx T8 screws that secure the top cover to the computer. Remove the following screws that secure the base enclosure to the computer: (1) Two Torx T8 screws in the optical drive bay (2) Three Torx T8 screws in the battery bay (3) Two Phillips screws Remove the memory card (4).
  • Page 101 Remove the base enclosure, making sure that the display panel cables and the wireless antenna cables route through the openings in the base enclosure. Reverse this procedure to install the base enclosure. Base enclosure...

  • Page 102: Usb Board

    USB board Description Spare part number USB board (includes cable) For use in ProBook 650 G1 models equipped with a 15.6–inch display assembly 738702-001 For use in ProBook 655 G1 models equipped with a 15.6–inch display assembly 745891-001 For use in computer models equipped with a 14–inch display assembly 738400-001 Before removing the USB board, follow these steps: Turn off the computer.
  • Page 103 Lift up on the left side to disconnect the connector interface (2). Detach the USB board cable from the base enclosure (3), and remove the USB board and cable. Reverse this procedure to install the USB board. USB board...

  • Page 104: Power Button Board

    Power button board Description Spare part number Power button board (includes cable) For 15.6-in models 738701-001 For 14-in models 738399-001 Before removing the power button board, follow these steps: Turn off the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
  • Page 105 Remove the power button board (3) and cable. Reverse this procedure to install the power button board. Power button board...

  • Page 106: Fingerprint Reader Board

    Fingerprint reader board Description Spare part number Fingerprint reader board (includes cable and double-sided adhesive) 738394-001 Before removing the fingerprint reader board, follow these steps: Turn off the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
  • Page 107 Slide the fingerprint reader board (2) bracket forward and remove the fingerprint reader board and cable(4). Reverse this procedure to install the fingerprint reader board. Fingerprint reader board...

  • Page 108: Smart Card Reader

    Smart card reader Description Spare part number Smart card reader for 15.6–in models with TouchPad (includes cable) 748958-001 Smart card reader for 14-in models with 2-button TouchPad (includes cable) 738398-001 Smart card reader for 14-in models with 4-button TouchPad (includes cable) 744005-001 Before removing the smart card reader, follow these steps: Turn off the computer.

  • Page 109: System Board

    Reverse this procedure to install the smart card reader and cable. System board NOTE: The system board spare part kit includes battery connector bracket and replacement thermal material. Description Spare part number For 14-in. computer models with shared memory and WWAN capability (includes replacement thermal 744007-001 material) For 14-in.
  • Page 110 Description Spare part number For 15.6-in. computer models with shared memory and the Windows 8 Standard operating system with 744017-501 WWAN capability (includes replacement thermal material) For 15.6-in. computer models with shared memory and the Windows 8 Professional operating system 744017-601 with WWAN capability (includes replacement thermal material) For 14-in.
  • Page 111 Base enclosure (see Base enclosure on page USB board (see USB board on page NOTE: When replacing the system board, be sure that the following components are removed from the defective system board and installed on the replacement system board: ●...
  • Page 112 Remove the five Torx screws (1) and the Phillips screw (2) that secure the system board to the base enclosure. Lift up on the left side of the system board (1) until it rests at an angle. Remove the system board (2) by sliding it up and to the left at an angle. Reverse this procedure to install the system board.

  • Page 113: Speakers

    Speakers Description Spare part number Speakers (includes cable) 738404-001 Before removing the speakers, follow these steps: Turn off the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Disconnect the power from the computer by unplugging the power cord from the computer.
  • Page 114 Remove the speakers (3) and (6) and cables. Reverse this procedure to install the speakers. 106 Chapter 6 Removal and replacement procedures for Authorized Service Provider parts...

  • Page 115: Function Button Board

    Function button board Description Spare part number Function button board (includes cable and double-sided adhesive) For use in models equipped with a 15.6–inch display assembly 738703-001 For use in models equipped with a 14–inch display assembly 738401-001 Before removing the function button board, follow these steps: Turn off the computer.
  • Page 116 Lift the function button board (3) to remove it. Reverse this procedure to install the function button board. 108 Chapter 6 Removal and replacement procedures for Authorized Service Provider parts...

  • Page 117: Processor

    Processor NOTE: The processor spare part kit includes replacement thermal material. Description Spare part number Intel Dual Core i7-4600M 2.80-GHz processor (3.0-MB L3 cache, 37 W) 737330-001 Intel Dual Core i5-4330M 2.80-GHz processor (3.0-MB L3 cache, 37 W) 738201-001 Intel Dual Core i5-4300M 2.60-GHz processor (3.0-MB L3 cache, 37 W) 738309-001 Intel Dual Core i5-4200M 2.50-GHz processor (3.0-MB L3 cache, 37 W) 737328-001...
  • Page 118 Lift the processor (2) straight up, and remove it. NOTE: The gold triangle (3) on the processor must be aligned with the triangle icon embossed on the processor socket (4) when you install the processor. Reverse this procedure to install the processor. 110 Chapter 6 Removal and replacement procedures for Authorized Service Provider parts...

  • Page 119: Touchpad

    TouchPad Description Spare part number Top cover For use on HP ProBook 655 G1 models: Top cover with 2-button TouchPad 745889-001 Top cover with 2-button TouchPad and bracket 738710-001 Top cover with 4-button TouchPad 745890–001 Top cover with 4-button TouchPad and bracket 738711–001...
  • Page 120 ● Function button board (see Function button board on page 107) ● Power button board (see Power button board on page ● Fingerprint reader board (see Fingerprint reader board on page Remove the TouchPad: Remove the four Torx screws (1) that secure the TouchPad to the top cover. Release the clip (2), and then remove the TouchPad (3).

  • Page 121: Power Connector Cable

    Power connector cable Description Spare part number For use on models equipped with a 15.6–inch display assembly 738694-001 For use on models equipped with a 14–inch display assembly 738683-001 Before removing the power connector cable, follow these steps: Turn off the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.

  • Page 122: Rtc Battery

    Release the power connector (3) from the clips and mold built into the base enclosure. Remove the power connector cable. Reverse this procedure to install the power connector cable. RTC battery Description Spare part number RTC battery (includes cable and double-sided adhesive) 651948-001 Before removing the RTC battery, follow these steps: Turn off the computer.
  • Page 123 Detach the RTC battery (2) from the base enclosure. (The RTC battery is attached to the base enclosure with double-sided adhesive.) Remove the RTC battery and cable. Reverse this procedure to install the RTC battery. RTC battery 115...

  • Page 124: Display Assembly

    Display assembly NOTE: The display panel is spared as raw panel only. The Raw Panel Support Kit is also required for full display assembly replacement. Description Spare part number 15.6-in WLED FHD, UWVA display panel 739998-001 15.6-in WLED HD, UWVA display panel 739997-001 14-in HD AG WLED SVA eDP FLT display panel 747751-001...
  • Page 125 Remove the display bezel (4). The display bezel is available using spare part numbers 734301-001 (for use only on computer models equipped with a webcamera) and 734302-001 (for use only on computer models not equipped with a webcamera). If it is necessary to replace the display panel: Remove the four Phillips PM2.0×3.0 screws that secure the display panel to the display enclosure.
  • Page 126 Lift the top edge of the display panel (1) and swing it up and forward until it rests upside down in front of the display enclosure. Release the adhesive strip (2) that secures the display panel cable connector to the display panel, and then disconnect the display panel cable from the display panel.
  • Page 127 Remove the WLAN and WWAN transceiver (1) and the hinge brackets (2). The hinge bracket is available using spare part number 738699-001. Remove the display panel cable and the wireless transceiver. If it is necessary to replace the webcamera/microphone module or microphone module: CAUTION: Handle the webcamera/microphone module and microphone module with caution.
  • Page 128 Detach the webcamera/microphone module (2) from the display enclosure. (The webcamera/ microphone module is attached to the display enclosure with double-sided adhesive.) Remove the webcamera/microphone module. The webcamera/microphone module is available using spare part number 738409-001. The microphone module is available using spare part number 738397-001. Reverse this procedure to reassemble and install the display assembly.

  • Page 129: Computer Setup

    Computer Setup Windows 8 — Computer Setup (BIOS), MultiBoot, and System Diagnostics Using Computer Setup Computer Setup, or Basic Input/Output System (BIOS), controls communication between all the input and output devices on the system (such as disk drives, display, keyboard, mouse, and printer). Computer Setup includes settings for the types of devices installed, the startup sequence of the computer, and the amount of system and extended memory.

  • Page 130: Restoring Default Settings In Computer Setup

    Updating the BIOS Updated versions of the BIOS may be available on the HP website. Most BIOS updates on the HP website are packaged in compressed files called SoftPaqs. Some download packages contain a file named Readme.txt, which contains information regarding installing and troubleshooting the file.

  • Page 131: Downloading A Bios Update

    Do not shut down the computer or initiate Sleep. Do not insert, remove, connect, or disconnect any device, cable, or cord. Access the HP website, http://www.hp.com. Select Support, and then select Download drivers. Enter the product name in the text box, and then select Go.

  • Page 132: Using Multiboot

    Using MultiBoot About the boot device order As the computer starts, the system attempts to boot from enabled devices. The MultiBoot utility, which is enabled at the factory, controls the order in which the system selects a boot device. Boot devices can include optical drives, diskette drives, a network interface card (NIC), hard drives, and USB devices.

  • Page 133: Dynamically Choosing A Boot Device Using The F9 Prompt

    To start System Diagnostics: Turn on or restart the computer, quickly press esc, and then press f2. After pressing f2, the BIOS searches three places for the HP PC Hardware Diagnostics (UEFI) tools in the following order: Windows 8 — Computer Setup (BIOS), MultiBoot, and System Diagnostics 125...

  • Page 134: Downloading Hp Pc Hardware Diagnostics (Uefi) To A Usb Device

    Connected USB drive NOTE: To download the HP PC Hardware Diagnostics (UEFI) tool to a USB drive, see . Hard drive BIOS Click the type of diagnostic test you want to run, and then follow the on-screen instructions. NOTE: If you need to stop a diagnostics test while it is running, press esc.

  • Page 135: Restoring Factory Settings In Computer Setup

    Use the arrow keys to select Main > Save Changes and Exit, and then press enter. Your changes go into effect when the computer restarts. NOTE: Your password settings and security settings are not changed when you restore the default settings. Windows 7 — Computer Setup (BIOS), MultiBoot, and HP PC Hardware Diagnostics (UEFI) 127...

  • Page 136: Updating The Bios

    Updating the BIOS Updated versions of the BIOS may be available on the HP website. Most BIOS updates on the HP website are packaged in compressed files called SoftPaqs. Some download packages contain a file named Readme.txt, which contains information regarding installing and troubleshooting the file.

  • Page 137: Using Multiboot

    Turn on or restart the computer, and then press while the “press the ESC key for Startup Menu” message is displayed at the bottom of the screen. press to enter Computer Setup. Windows 7 — Computer Setup (BIOS), MultiBoot, and HP PC Hardware Diagnostics (UEFI) 129...

  • Page 138: Dynamically Choosing A Boot Device Using The F9 Prompt

    Use a pointing device or the arrow keys to select Advanced > Boot Options > UEFI Boot Order for UEFI Hybrid or UEFI Native Boot Mode or select Advanced > Boot Options > Legacy Boot Order for Legacy Boot Mode, and then press enter. To move the device up in the boot order, use a pointing device to click the up arrow, or press the key.
  • Page 139 The computer will not start until you select a boot device and press enter. ● To allow the computer to start according to the current MultiBoot settings, wait for the allotted time to expire. Windows 7 — Computer Setup (BIOS), MultiBoot, and HP PC Hardware Diagnostics (UEFI) 131...

  • Page 140: Using Hp Pc Hardware Diagnostics (Uefi) (Select Models Only)

    To start HP PC Hardware Diagnostics UEFI: Turn on or restart the computer, quickly press esc, and then press f2. After pressing f2, the BIOS searches three places for the HP PC Hardware Diagnostics (UEFI) tools in the following order:...

  • Page 141: Specifications

    Specifications Computer specifications Metric U.S. Dimensions Width 37.8 cm 14.88 in Depth 25.7 cm 10.12 in Height (front to rear, display assembly) 2.53 cm 0.99 in Height (front to rear, LED display assembly) 1.14 in Weight (computer equipped with 9-cell battery, ODD 2.5 kg 5.51 lb weight saver, UMA, no FPR, 1 SODIMM, WLAN only, SSD,...

  • Page 142: Hard Drive Specifications (Continued)

    1-TB, 5400-rpm* 750-GB, 5400-rpm** 500-GB, 5400-rpm** Length 100.4 mm 100.4 mm 100.4 mm Width 69.9 mm 69.9 mm 69.9 mm Weight 110 g 110 g 110 g Interface type SATA SATA SATA Transfer rate Synchronous (maximum) 1.1 GB/sec 1.1 GB/sec 1.1 GB/sec Security ATA security...
  • Page 143 500-GB, 5400-rpm** 320-GB, 5400-rpm** Single track 1.5 ms 1.5 ms Average (read/write) 11/13 ms 11/13 ms Maximum 22 ms 22 ms Logical blocks 976,773,168 628,142,448 Disk rotational speed 5400 rpm Operating temperature 0°C to 60°C (32°F to 140°F) *1 TB = 1 trillion bytes when referring to hard drive storage capacity. Actual accessible capacity is less. **1 GB = 1 billion bytes when referring to hard drive storage capacity.

  • Page 144: Backup And Recovery

    For detailed instructions on various backup and restore options, perform a search for these topics in Windows Help and Support. In case of system instability, HP recommends that you print the recovery procedures and save them for later use. NOTE: Windows includes the User Account Control feature to improve the security of your computer.

  • Page 145: Using F11 Recovery Tools

    The recovery tool reinstalls the operating system and HP programs and drivers that were installed at the factory. Software not installed at the factory must be reinstalled.

  • Page 146: Using Windows Operating System Media (Purchased Separately)

    To order a Windows operating system DVD, contact support. See the Worldwide Telephone Numbers booklet included with the computer. You can also find contact information from the HP website. Go to http://www.hp.com/support, select your country or region, and follow the on-screen instructions. .

  • Page 147: Using Windows Refresh Or Windows Reset

    For more information on these features, see Windows Help and Support. Using HP Software Setup HP Software Setup can be used to reinstall drivers or select software that has been corrupted or deleted from the system. From the Start screen, type HP Software Setup.

  • Page 148: Windows 7

    Windows 7 Your computer includes HP and Windows tools to help you safeguard your information and retrieve it if you ever need to. These tools will help you return your computer to a proper working state, all with simple steps.

  • Page 149: Creating Recovery Media

    Windows 7 operating system DVD—Installs the operating system without additional drivers or applications. ● Driver Recovery DVD—Installs specific drivers and applications only, in the same way that the HP Software Setup utility installs drivers and applications. Creating recovery media NOTE: The Windows 7 operating system DVD can be created only once.

  • Page 150: Performing A System Recovery

    Select Start > All Programs > Maintenance > Backup and Restore. Follow the on-screen instructions to set up your backup, create a system image (select models only), or create system repair media (select models only). Performing a system recovery In case of system failure or instability, the computer provides the following tools to recover your files: ●...

  • Page 151: Using The Windows Recovery Tools

    The recovery tool reinstalls the operating system and HP programs and drivers that were installed at the factory. Software not installed at the factory must be reinstalled.

  • Page 152: Using Windows 7 Operating System Media

    Windows 7 operating system DVD to reboot the computer and repair the operating system. To order a Windows 7 operating system DVD, go to the HP website. For U.S. support, go to http://www.hp.com/support. For worldwide support, go to http://welcome.hp.com/country/us/en/...

  • Page 153: Suse Linux - Backup And Recovery

    Recovery after a system failure is as good as your most recent backup. As you add new software and data files, you should continue to back up your system on a regular basis to maintain a reasonably current backup. Your computer includes tools provided by HP to help you safeguard your information and retrieve it if ever needed.

  • Page 154: Performing A System Recovery

    Performing a system recovery Recovery allows you to repair or restore the computer to its original factory state. You can create an HP Factory Image Restore DVD, using an installed or an external DVD±RW optical drive. CAUTION: Using Recovery completely erases hard drive contents and reformats the hard drive. All files you have created and any software installed on the computer are permanently removed.
  • Page 155 ● Recover/Repair System—This option repairs a system that is not working properly and preserves user data. ● Restore Factory System—This option restores the system back to the original factory state. User data is not preserved. Select an option and follow the on-screen instructions. SUSE Linux –...

  • Page 156: 10 Statement Of Volatility

    The steps below will remove personal data from the notebook PC, including the nonvolatile memory found in Intel-based and AMD-based system boards. Some of these steps are disclosed in the Maintenance & Service Guides available for HP PC products available on the product support pages at www.hp.com.

  • Page 157: Non-Volatile Memory Usage

    Remove and retain the storage drive or clear the contents of the drive. Hard Disk Drive (HDD) Clear the HDD contents by using the HP Disk Sanitizer® utility or a third party application that, ideally, is U.S. Department of Defense (DOD) 5220.22-M approved.
  • Page 158 Code is updated when the writing data to this accessible) mouse, & system BIOS is updated. memory and is available battery on the HP website. Writing management). data to this ROM in an inappropriate manner can render the PC non- functional. DIMM Serial...

  • Page 159: Questions And Answers

    Fingerprint reader 512kByte Stores By enrolling in HP Only a digitally signed Flash fingerprint ProtectTools Security application can make the templates. Manager.

  • Page 160: 11 Power Cord Set Requirements

    11 Power cord set requirements The wide-range input feature of the computer permits it to operate from any line voltage from 100 to 120 volts AC, or from 220 to 240 volts AC. The 3-conductor power cord set included with the computer meets the requirements for use in the country or region where the equipment is purchased.
  • Page 161 Country/region Accredited agency Applicable note number South Korea Sweden CEMKO Switzerland Taiwan BSMI The United Kingdom The United States The flexible cord must be Type HO5VV-F, 3-conductor, 1.0-mm² conductor size. Power cord set fittings (appliance coupler and wall plug) must bear the certification mark of the agency responsible for evaluation in the country or region where it will be used.

  • Page 162: 12 Recycling

    Follow the local laws and regulations in your area for battery disposal. HP encourages customers to recycle used electronic hardware, HP original print cartridges, and rechargeable batteries. For more information about recycling programs, see the HP Web site at http://www.hp.com/...

  • Page 163: Index

    Index optical drive eject 17 display hinge kit AC adapter, spare part number 44 power 10 spare part number 46 AC adapter, spare part numbers 42 right pointing stick 15 display panel AC adapter/battery light 16 right TouchPad 15 product description 2 audio, product description 4 Windows button 11, 12 removal 117...
  • Page 164 45 Hinge Kit, spare part number 51 illustrated 41 function button board HP Recovery Disc Creator, using precautions 59 removal 107 spare part numbers 41 spare part number 32, 107 Memory card reader, identifying 17...
  • Page 165 modemtransfer board power connector cable removal/replacement spare part number 51 removal 113 procedures 63 mouse, spare part numbers 44 power connector, identifying 16, 17 reset power cord computer 146 set requirements 152 steps 146 network cable spare part numbers 42, 43 restoring the hard drive 137 illustrated 39 power lights 13, 14, 16...
  • Page 166 smart card reader Upgrade drive, product description removal 100 spare part number 31, 46, 55, USB 3.0 charging port 16, 17 USB 3.0 port 17, 18 Smart card reader blank, USB board illustrated 40 removal 94 smart card slot 17 spare part number 45, 51, 94 solid-state drive spare part numbers 54...

This manual is also suitable for:

Probook 645 g1Probook 650 g1Probook 655 g1

Table of Contents