Ricoh D127 Service Manual
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Ricoh D127 Service Manual

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Table of Contents

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Download this manual See also: Field Service Manual
D127/D128
SERVICE MANUAL

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Summary of Contents for Ricoh D127

  • Page 1 D127/D128 SERVICE MANUAL...
  • Page 2 It is the reader's responsibility when discussing the information contained within this document to maintain a level of confidentiality that is in the best interest of Ricoh Americas Corporation and its member companies. NO PART OF THIS DOCUMENT MAY BE REPRODUCED IN ANY FASHION AND DISTRIBUTED WITHOUT THE PRIOR PERMISSION OF RICOH AMERICAS CORPORATION.
  • Page 3 Ricoh Technical Training Program. Untrained uncertified users utilizing information contained in this service manual to repair or modify Ricoh equipment risk personal injury, damage to property or loss of warranty protection. Ricoh Americas Corporation...
  • Page 4 LEGEND COMPANY PRODUCT CODE LANIER RICOH SAVIN D127 MP 301SP Aficio MP 301SP MP 301SP D128 MP 301SPF Aficio MP 301SPF MP 301SPF DOCUMENTATION HISTORY REV. NO. DATE COMMENTS 06/2012 Original Printing...

  • Page 5: Table Of Contents

    2.2.2 MACHINE LEVEL ................2-2 2.2.3 MINIMUM OPERATIONAL SPACE REQUIREMENTS ....2-3 2.2.4 POWER REQUIREMENTS .............. 2-4 2.3 COPIER ..................... 2-5 2.3.1 ACCESSORY CHECK ..............2-5 Printer/Scanner (D127)/ Scanner and Fax Model (D128) ..... 2-5 Installation Procedure................2-6 Interface settings .................. 2-9 D127/D128...
  • Page 6 2.6.6 FAX OPTION (D655) ..............2-35 Component Check................2-35 Installation Procedure................. 2-36 Grounding Wire .................. 2-37 2.6.7 HDD OPTION (D659) ..............2-38 Component Check................2-38 Installation Procedure................. 2-39 Installing the Security Card ..............2-40 Activating the Security Applications............ 2-41 D127/D128...
  • Page 7 4.5.4 HOT ROLLER AND FUSING LAMP ..........4-12 4.5.5 THERMOSWITCHES AND THERMISTOR ........4-13 4.5.6 PRESSURE ROLLER ..............4-14 4.5.7 FUSING NIP BAND CHECK BY-PASS (CHECKING THE NIP BAND) 4-15 4.6 PCU AND QUENCHING LAMP ............... 4-16 4.6.1 PCU ....................4-16 4.6.2 QUENCHING LAMP ............... 4-17 D127/D128...
  • Page 8 4.11.6 FCU .................... 4-41 Lithium Batteries................. 4-41 Procedure ................... 4-41 4.12 LASER UNIT ..................4-43 4.12.1 LOCATION OF THE CAUTION DECAL ........4-43 4.12.2 LASER UNIT ................4-44 4.12.3 LD UNIT AND POLYGON MIRROR MOTOR ......4-45 4.13 ARDF ....................4-46 D127/D128...
  • Page 9 5.2 USING SP MODE ..................5-3 5.2.1 NVRAM DATA UPLOAD/DOWNLOAD..........5-3 Uploading Content of NVRAM to an SD card ........5-3 Downloading an SD Card to NVRAM ........... 5-3 5.2.2 FIRMWARE UPDATE PROCEDURE ..........5-4 Before You Begin…................5-4 D127/D128...
  • Page 10 6.3.1 OVERVIEW ..................6-45 Card Save: ..................6-45 6.3.2 PROCEDURE ................. 6-45 Error Messages .................. 6-47 6.4 FAX TROUBLESHOOTING GUIDE ............6-48 7. ENERGY SAVING ................. 7-1 7.1 ENERGY SAVE ..................7-1 7.1.1 ENERGY SAVER MODES ............... 7-1 Timer Settings ..................7-1 D127/D128...
  • Page 11 7.1.2 ENERGY SAVE EFFECTIVENESS ..........7-2 7.2 PAPER SAVE .................... 7-4 7.2.1 EFFECTIVENESS OF DUPLEX/COMBINE FUNCTION ....7-4 1. Duplex: ..................... 7-4 2. Combine mode: ................7-4 3. Duplex + Combine: ................7-5 Recommendation ................. 7-5 D127/D128 ................... 7-6 D127/D128...

  • Page 13: Read This First

    READ THIS FIRST Important Safety Notices Prevention of Physical Injury Be sure that the power cord is unplugged before disassembling or assembling parts of the copier or peripherals. The wall outlet should be near the copier and easily accessible. Note that electrical voltage is supplied to some components of the copier and the paper tray unit even while the main power switch is off.

  • Page 14: Lithium Batteries

    Lithium Batteries Incorrect replacement of lithium battery(s) on the FCU, controller board and memory board unit may pose risk of explosion. Replace only with the same type or with an equivalent type recommended by the manufacturer. Discard used batteries in accordance with the manufacturer's instructions.

  • Page 15: Symbols And Abbreviations

    WARNING FOR LASER UNIT  Turn off the main switch before attempting any of the procedures in the Laser Unit section. Laser beams can seriously damage your eyes. CAUTION MARKING: Symbols and Abbreviations This manual uses several symbols and abbreviations. The meaning of those symbols and abbreviations is as follows: See or Refer to Clip ring...
  • Page 16 Cautions, Notes, etc. The following headings provide special information:  Failure to obey warning information could result in serious injury or death.  Obey these guidelines to ensure safe operation and prevent minor injuries.  This information provides tips and advice about how to best service the machine.

  • Page 17: Product Information

    PRODUCT INFORMATION R E V I S I O N H I S T O RY Pag e Date Ad d ed / Upd ated / New None...

  • Page 19: Specifications

    Specifications 1. PRODUCT INFORMATION 1.1 SPECIFICATIONS See "Appendices" for the following information:  General Specifications  Supported Paper Sizes D127/D128...

  • Page 20: Machine Configuration

    D606 Option for EU Platen Cover D607 Standard for EU Standard only for D128 Fax Unit [D] D655 Option only for D127 Optional Components Machine Code Remarks Two units can be added 500-sheet Paper Feed Unit [B] D661 at maximum.

  • Page 21: System Components

    In SD slot 2 (lower) Net Ware D659 SD Card for Net Ware printing Type 1 IEEE 1284 B679 One from the two Gigabit Ethernet G874 Board Optional HDD with Interface board D659 Merge the Security Card into the Printer/Scanner SD card. D127/D128...

  • Page 22: Overview

    20. Registration Roller 5. Hot Roller 21. Registration Sensor 6. Exit Sensor 22. (Main) Friction Pad 7. Pressure Roller 23. Paper Feed Roller 8. Scanner Motor 24. Paper End Sensor 9. Cleaning Web Roller 25. TD (Toner Density) Sensor D127/D128...

  • Page 23: Ardf

    12. Scanner Guide 4. Paper Stopper 13. ARDF drive motor 5. Pick-up Roller 14. Exit Roller 6. Original Set Feeler 15. Junction Gate 7. Original Set Sensor 16. Inverter Roller 8. Upper Cover Sensor 17. Platen Sheet 9. Original Set Tray D127/D128...

  • Page 24: Electrical Components

    13. Toner Density Sensor 5. High-Voltage Power Supply Board 14. Bypass Paper End Sensor 6. Operation Panel Board 15. Right Door Safety Switch 7. Polygon Mirror Motor 16. Front Door Safety Switch 8. LD Unit 17. Quenching Lamp 9. Exit Sensor D127/D128...

  • Page 25: Electrical Components 2

    Overview Electrical Components 2 1. Duplex Motor 7. Paper Feed Clutch 2. Exhaust Fan 8. Toner Supply Motor 3. PSU 9. Bypass Feed Clutch 4. Controller Board 10. Registration Clutch 5. BICU 11. Fusing Solenoid 6. Main Motor D127/D128...

  • Page 26: Ardf

    Overview ARDF 1. Registration Sensor 5. Upper Cover Sensor 2. ARDF Drive Motor 6. Junction Gate Solenoid 3. Pick-up Solenoid 7. ARDF Relay Board 4. Original Set Sensor D127/D128...

  • Page 27: Paper Path

    2. Original Set Sensor (Document Feeder) 3. Upper Cover Sensor (Document Feeder) 4. Exit Sensor 5. Paper Path Sensor 6. Registration Sensor 7. By-pass Paper End Sensor 8. Paper Feed Sensor (Optional Tray) 9. Paper End Sensor (Optional Tray) 10. Paper End Sensor D127/D128...

  • Page 28: Drive Layout

    7. Bypass Feed Clutch 2. Duplex motor 8. Registration Clutch 3. Exit Roller 9. Developer Driver Gear 4. Toner Supply Motor 10. Drum Drive Gear 5. Main Motor 11. One-way Gear (Duplex Unit) 6. Paper Feed Clutch 12. Fusing Drive Gear D127/D128 1-10...

  • Page 29: Ardf

    1. DF Feed Clutch 5. DF Feed Motor 2. Feed Roller 6. Registration Roller 3. Pick-up Roller 7. Pull-out Roller 4. Inverter Roller 8. Exit Roller  DF Feed Motor [5]: Drives the feed, pull-out, pick-up, and registration and inverter rollers. 1-11 D127/D128...

  • Page 30: Guidance For Those Who Are Familiar With Predecessor Products

    1.4 GUIDANCE FOR THOSE WHO ARE FAMILIAR WITH PREDECESSOR PRODUCTS The D127/D128 range of machines is the successor model to the D115/D116 range of machines. If you have experience with the predecessor line, the following information may be of help when you read this manual.

  • Page 31: Installation

    INSTALLATION R E V I S I O N H I S T O RY Pag e Date Ad d ed / Upd ated / New None...

  • Page 33: Installation Cautions

    Print out all messages stored in the memory, all user-programmed items, and a system parameter list.  If there is a printer option on the machine, print out all data in the printer buffer.  Turn off the main switch and disconnect the power cord, the telephone line, and the network cable. D127/D128...

  • Page 34: Installation Requirements

    Do not install the machine where it may be subjected to strong vibration.  Do not install the machine at any location over 2,000 m (6,500 ft.) above sea level. 2.2.2 MACHINE LEVEL Front to back: Within 5 mm (0.2") of level Right to left: Within 5 mm (0.2") of level D127/D128...

  • Page 35: Minimum Operational Space Requirements

    Additional space is required to allow an operator to stand at the front of the machine.  Actual minimum space requirement for left, rear, and right sides is 10mm (0.4") each, but note that this will not allow room for opening of the bypass tray, right door or ARDF unit. D127/D128...

  • Page 36: Power Requirements

    Be sure to ground the machine. Input voltage: North America: 120 – 127 V, 60 Hz, 15 A Europe: 220 – 240 V, 50/60 Hz, 10 A Image quality guaranteed at rated voltage ± 10%. Operation guaranteed at rated voltage ± 15%. D127/D128...

  • Page 37: Copier

    Copier 2.3 COPIER 2.3.1 ACCESSORY CHECK Printer/Scanner (D127)/ Scanner and Fax Model (D128) Description Q'ty Operating Instructions – Book (-17, -29) 1 set Operating Instructions – CD ROM (-17, -29) Handset Bracket (-17) Modular Cable (-17) EMC Caution Sheet (-27)
  • Page 38 5. Lift lever [E], press in on latch [F] and pull the bottle holder [G] out. (You do not need to pull it completely out of the machine.) 6. Take a new bottle of toner, and shake it several times. D127/D128...
  • Page 39 13. Pull each tabbed strip [M] out of the PCU with one hand, supporting the PCU with the other.  Do not pull both strips at the same time, as this could damage the PCU. 14. Close the front door. D127/D128...
  • Page 40 19. Attach the appropriate tray number decal and paper-size decal to the paper tray [N]. 20. Install optional units (if any). 21. Attach the ferrite core [O] to the end of the network cable [P] when connecting the cable. D127/D128...

  • Page 41: Copier Settings

    "Timer Settings" > "Set Date" or "Set Time"). 12. Turn the main switch off and on. 13. Check the operations. 14. Make a full size copy, and check if the side-to-side and leading edge registrations are correct. If they are not, adjust the registrations. D127/D128...

  • Page 42: Fax Settings

    Select fax SP1-101-016 and specify the country code. Select fax SP3-101-001 and specify the service station. 2.3.2 OPTIONAL HANDSET Accessory Check Check that you have the components and accessories. Description Q'ty Handset Handset cradle Screws Handset curly cord with core Handset bracket D127/D128 2-10...

  • Page 43: Installation Procedure

    3. Remove the label from the handset cradle [C]. 4. Attach the cradle [C] to the handset bracket ( x 2). 5. Reattach the label. 6. Set the handset on the cradle. 7. Connect the core attached handset cable to the "TEL" jack. 2-11 D127/D128...

  • Page 44: Installation Procedure

    2. You need two or more persons to lift the copier. The copier is highly unstable when lifted by one person, and may cause human injury or property damage.  3. Do not lift the copier with the paper feed unit installed. The handle and grips may be damaged. Remove the tapes [A]. D127/D128 2-12...
  • Page 45 Paper Tray Unit (D661) Pull the paper tray part way out of the unit, remove the tape and cardboard [A], and push the tray back in. 3. Set the copier onto the paper tray unit. 2-13 D127/D128...
  • Page 46 81/2"x 14" paper, remove the end fence and set it into the special compartment. 6. Set the paper tray(s) back into the paper tray unit(s). 7. Stick on the appropriate tray-number decal(s) and paper-size decal(s), at the locations indicated in the illustration. D127/D128 2-14...

  • Page 47: Accessory Check

    Confirm that you have the accessories listed below. Description Q'ty 1. Heater fastening screw 2. Grounding wire and Harness cover fastening screw 3. Washer 4. Spring washer 5. Joint bracket fastening screw 6. Clamp (Large) 7. Clamp (Mid) 8. Clamp (Small) 9. Edge saddle 2-15 D127/D128...
  • Page 48 11. Joint bracket (Rear) 12. Heater Harness (Long) 13. Heater Harness (Mid) 14. Heater Harness (short) 15. Grounding wire (Long) 16. Grounding wire (Short) 17. Harness cover 18. Guard 19. Heater bracket (NA:Blue, EU:Red) 20. High temperature caution decal D127/D128 2-16...

  • Page 49: Installation Procedure (For One Of Ptu Installed Machine)

    4. Put the clamps (Small) [3] in the holes 5. Joint the connector [4] to the heater harness (Short) [5]. 6. Pass the heater harness (Short) [5] through the hole [6]. 7. Attach the heater harness (Short) through the clamps as shown. 2-17 D127/D128...
  • Page 50 8. Attach the harness cover [7] ( x 2, Washer x 2, Spring Washer x 2). 9. Remove the rear cover [8] ( x 5) and the copy tray [9] ( x 1) 10. Remove the controller box [10] ( x 2, x 6). D127/D128 2-18...
  • Page 51 15. Attach the clamp (Large) [15]. 16. Pass the heater harness through the hole [16] to the rear of the copier. 17. Attach the grounding wire (Long) [17] ( x 1, Washer x1, Spring washer x1). 2-19 D127/D128...
  • Page 52 23. Attach the heater harness (Long) and the grounding wire (Long) through the edge saddle as shown. 24. Pass the grounding wire (Long) through the hole. 25. Pull the heater harness (Long) and the grounding wire (Long) to the paper tray unit side. D127/D128 2-20...

  • Page 53: Installation Procedure (For Two Of Ptu Installed Machine)

    2.5.3 INSTALLATION PROCEDURE (FOR TWO OF PTU INSTALLED MACHINE)  Unplug the main machine's power cord before starting the following procedure. 1. Remove the upper and the lower paper tray unit from the copier if it is already installed. 2-21 D127/D128...
  • Page 54 6. Pass the heater harness (Mid) [5] through the hole [6]. 7. Attach the heater harness (Mid) through the clamps as shown. 8. Attach the harness cover [7]. ( x 2, Washer x 2, Spring Washer x 2) D127/D128 2-22...
  • Page 55 9. Attach the guard [8] to the top face of the upper paper tray unit. ( x 1, Washer x 1, Spring Washer x 1) 10. Remove the rear cover [9] ( x 5) and the copy tray [10] ( x 1). 11. Remove the controller box [11] ( x 2, x 6). 2-23 D127/D128...
  • Page 56 16. Attach the clamp (Large) [16]. 17. Pass the heater harness through the hole [17] to the rear of the copier. 18. Attach the grounding wire (Long) [18] ( x 1, Washer x1, Spring washer x1) D127/D128 2-24...
  • Page 57 25. Pass the grounding wire (Long) through the hole. 26. Pull the heater harness (Long) and the grounding wire (Long) to the paper tray unit side. 27. Remove the hole cover [22] of the upper paper tray unit. ( x 1) 2-25 D127/D128...
  • Page 58 34. Remove the drawer from the lower paper tray unit. 35. Attach the caution decal [31] in the bottom of the lower paper tray unit as shown. 36. Reassemble the copier. 37. Plug in the power cord, and check the operation. D127/D128 2-26...

  • Page 59: Joint Bracket (Joint The Copier And The Upper Ptu)

    3. Attach the joint bracket (Rear) [2] as shown. ( x 2)  The red arrow on the picture above shows the convex side of the screw hole. This is the important clue to attach the bracket correctly. 2-27 D127/D128...

  • Page 60: Joint Bracket (Joint The Upper And The Lower Ptu)

    2. Attach the joint bracket (Rear) [2] as shown. ( x 2)  The red arrow on the picture above shows the convex side of the screw hole. This is the important clue to attach the bracket correctly. D127/D128 2-28...

  • Page 61: Controller Options

    Security Card) should be installed in Slot 1. If more than one application is to be used, move the applications to the same SD card with SP5873.  Slot [2] is used for options provided on SD cards and servicing. The VM card must be installed in Slot 2. 2-29 D127/D128...

  • Page 62: Wireless Lan (Ieee 802.11A/G) Installation

    Install the Wireless LAN card in the wireless adaptor. Attach the antenna cap to the wireless LAN card. Turn on the main power switch. Print out the configuration page (User Tools/Counter > Printer Features > List/Test Print), and then check that this device is detected. D127/D128 2-30...

  • Page 63: Sp Mode Settings For Ieee 802.11A/G Wireless Lan

    WEP Key Select Used to select the WEP key (Default: 00). 2.6.3 IEEE 1284 INSTALLATION  Unplug the machine power cord before starting the following procedure. Accessories Check the accessories and their quantities against the table below. Description Q'ty IEEE1284 Interface Ass'y UL Sheet Caution Sheet 2-31 D127/D128...

  • Page 64: Installation Procedure

    Install the IEEE 1284 board into I/F slot [B] ( x 2). Turn on the main power switch. Print out the configuration page (User Tools/Counter > Printer Features > List/Test Print), and then check that this device is detected. D127/D128 2-32...

  • Page 65: Vm Card Type S (D656)

    Check the accessories and their quantities against the table below.Accessories Description Q'ty VM SD Card Decal Installation Remove the interface cover [A] ( x 1). Switch the machine off. Insert the SD card [A] into SD Slot 2 (lower). 2-33 D127/D128...

  • Page 66: Gigabit Ethernet

    [B] about 10cm from the end of the Ethernet interface cable. Connect the Ethernet interface cable to the Gigabit Ethernet port. Make sure that the machine can recognize this option (see 'Check All Connections' at the end of this section). D127/D128 2-34...

  • Page 67: Fax Option (D655)

    Controller Options 2.6.6 FAX OPTION (D655) Fax Unit is option for D127 but standard for D128. The bracket on which Fax Unit is mounted is embedded in the controller box. Component Check Description Q'ty Fax Unit Speaker Insulating Sheet Screw for Fax Unit...

  • Page 68: Installation Procedure

    5. Attach the large end of the Harness with the Band [E] and connect the small end to on the Fax Unit [A] as the red arrows shows. 6. Attach the Speaker [F] and its connector to the large end of the Harness [E]. D127/D128 2-36...

  • Page 69: Grounding Wire

    Attach the grounding wire as shown. [A] and [B] are attached with screws (thick) for the grounding wire. [C] and [D] are with screws for the controller board cover.  Be sure to make [A], [B] and [C] attached in upward direction. 2-37 D127/D128...

  • Page 70: Hdd Option (D659)

    Controller Options 2.6.7 HDD OPTION (D659) Component Check Description Q'ty HDD Unit Screw SAT Interface Board Cable (Small) Cable (Large) D127/D128 2-38...

  • Page 71: Installation Procedure

    Controller Options Installation Procedure Open the right door [A]. Interface cover [B] ( x 1) Rear cover [C] ( x 5) Controller box cover [A] ( x 11) 2-39 D127/D128...

  • Page 72: Installing The Security Card

    Insert the Security Card in the SD slot.  For D127, use slot 2 (lower) and merge the Security Card into the Printer/Scanner card with SP5-873-001. Remove the Security Card from the SD slot 2 after moving the security applications and keep the Security Card at a safe location.

  • Page 73: Activating The Security Applications

    Refer to the Security Reference for details about activating the security applications (HDD Encryption Unit and DataOverwriteSecurity). HDD Encryption Recovery from a Device Problem The flowchart below shows the recovery possibility of the HDD encryption if one of devices related with the HDD encryption is defective. 2-41 D127/D128...

  • Page 74: Restoring The Encryption Key

    10. Turn on the main power switch, and the machine automatically restores the encryption key in the flash memory on the controller board. 11. Turn off the main power switch after the machine has returned to normal status. 12. Remove the SD card from slot 1. 13. Reinstall the HDD unit. D127/D128 2-42...

  • Page 75: Clearing The Nvram

    11. Remove the SD card from slot 1. 12. Turn on the main power switch. 13. Initialize the NVRAM (SP5801-001) and HDD unit (SP5832-001) with SP mode. 14. The user must enable the HDD encryption unit with a user tool. 2-43 D127/D128...

  • Page 77: Preventive Maintenance

    PREVENTIVE MAINTENANCE R E V I S I O N H I S T O RY Pag e Date Ad d ed / Upd ated / New None...

  • Page 79: Maintenance Tables

    Maintenance Tables 3. PREVENTIVE MAINTENANCE 3.1 MAINTENANCE TABLES See "Appendices" for the following information:  PM tables D127/D128...

  • Page 80: How To Clear The Pm Counter

    Reset the PM counter after your maintenance work. Activate the SP mode. Select SP7-804-001. Press the EXECUTE. The message "Completed" is displayed when the program ends normally. An error message is displayed if the program ends abnormally. Press the Exit to end the program. D127/D128...

  • Page 81: Replacement And Adjustment

    REPLACEMENT AND ADJUSTMENT R E V I S I O N H I S T O RY Pag e Date Ad d ed / Upd ated / New None...

  • Page 83: Precautions

    The cable is scratched with a hard object such as brackets, screws, PCBs, exterior covers, screwdrivers, and fingernails. 4.1.4 STATIC ELECTRICITY Always touch a grounded surface to discharge static electricity from your hands before you handle SD cards, printed circuit boards, or memory boards. D127/D128...

  • Page 84: Special Tools And Lubricants

    Special Tools and Lubricants 4.2 SPECIAL TOOLS AND LUBRICANTS Part Number Description Q'ty B6455010 SD Card 52039502 Silicon Grease G-501 B6795100 Plug-IEEE1284 Type C D127/D128...

  • Page 85: Exterior Covers And Operation Panel

    Make sure that the cables under the copy tray are in place before reassembling the copier. If these cables are caught between the copy tray and the inner cover, they may be severely damaged. Open the front door [A]. Copy tray [B] ( D127/D128...

  • Page 86: Operation Panel

    Remove the Scanner front cover [A].(Hook) Remove the Right front cover [B].(Hook) Remove the screws and the harnesses showed above for detaching the scanner unit. 4. Scanner unit [C] ( x 5, x 4) 5. Operation panel [D] ( x 5, x 2) D127/D128...

  • Page 87: Right Door

    Open the right door [A]. Release the strap [B]. Open the door fully and pull out. Right door ( x 1) 4.3.5 BYPASS TRAY Press the stopper rails [A] inward. Pull out with pressing the rails. Bypass Tray (Hook) D127/D128...

  • Page 88: Platen Cover And Ardf Sensor

    Exterior Covers and Operation Panel 4.3.6 PLATEN COVER AND ARDF SENSOR Scanner Cover ( p.4-7 " Scanner Cover and Exposure Glass") Platen cover sensor [A] ( x 1, hook) D127/D128...

  • Page 89: Scanner Unit

    Scanner front cover [A] (Hook)  The front scanner cover is attached by 2 of the hooks the picture [1] shows. Pulling the cover downward to keep the hooks off while removing, makes detaching easy. 3. Scanner cover [B] ( x 7, Hook) D127/D128...

  • Page 90: Led Unit

    Put the belt [D] off as blue arrow shows to release the LED Unit [E] from the guide rod.  Do not loosen the paint-locked screws holding the lens in place.  After installing a new lens, carry out copy adjustments ( p.4-57 "Adjusting Copy Image Area"). D127/D128...

  • Page 91: Scanner Motor

    Rear cover ( p.4-3 "Rear Cover") Scanner Cover and Exposure Glass ( Scanner Cover and Exposure Glass) Two of the brackets [A] [B] and the rail [C] ( x 6) Scanner HP sensor [D] ( x 1, x 1) D127/D128...

  • Page 92: Fusing

    Open the right door. Connector cover [A] ( x 1)  When reinstalling, attach the ground wire. Fusing unit [B] ( x 2, x 4) 4.5.2 EXIT SENSOR Fusing unit ( p.4-10 "Fusing Unit") Exit sensor [A] ( x 1) D127/D128 4-10...

  • Page 93: Hot Roller Stripper Pawls

    Support rollers [C] Hot roller stripper pawls [D]  Remove the spacer [E] ( x 1) if you are removing the hot roller assembly ( p.4-12 "Hot Roller and Fusing Lamp"). 4-11 D127/D128...

  • Page 94: Hot Roller And Fusing Lamp

    Hot roller [C] (2 C-rings, 1 spacer, 1 gear, 2 bushings, 1 cover [D]) Reassembling Be sure that:  The fusing lamp is positioned correctly.  The fusing lamp does not touch the internal part of the hot roller. D127/D128 4-12...

  • Page 95: Thermoswitches And Thermistor

    Make sure of the following:  That the thermistor is in contact with the hot roller.  That the hot roller turns smoothly.  Do not recycle a thermoswitch that is already opened. Safety is not guaranteed if you do this. 4-13 D127/D128...

  • Page 96: Pressure Roller

    Fusing 4.5.6 PRESSURE ROLLER Separate the fusing unit into two sections ( p.4-11 "Hot Roller Stripper Pawls"). Fusing entrance guide [A] ( x 1) Two springs [B][C] Two pressure arms [D][E] Bushing [F] Pressure roller [G] D127/D128 4-14...

  • Page 97: Fusing Nip Band Check By-Pass (Checking The Nip Band)

    You see an opaque stripe on the OHP sheet. This is the trace of the nip band. The normal nip band is symmetrical on the OHP sheet. Both ends are slightly thicker than the center.  There are no specifications or standards for the nip band of this copier. 4-15 D127/D128...

  • Page 98: Pcu And Quenching Lamp

    Remove the toner bottle holder.  Clean all spilled toner off the toner bottle area and the inside of the front door. Pull out the PCU [A] on pushing the part as the red arrow shows. ( x 1). D127/D128 4-16...

  • Page 99: Quenching Lamp

    After replacement, Do “SP2801-001” to initialize the copier setting for PCU. 4.6.2 QUENCHING LAMP PCU ( p.4-16 "PCU") Remove the Lamp Shading [A] (Adhered) Put the Quenching lamp [B] out as the blue arrow shows on pushing carefully as the red arrow shows. ( x 1) 4-17 D127/D128...

  • Page 100: Exhaust Fan And Main Motor

    Exhaust Fan and Main Motor 4.7 EXHAUST FAN AND MAIN MOTOR 4.7.1 EXHAUST FAN Rear cover ( p.4-3 "Rear Cover") Exhaust fan [A] ( x 2, x 1) D127/D128 4-18...

  • Page 101: Main Motor

    Ground plate [A] ( x 1) Main motor with the gear cover [B] ( x 1, x 7, x 2, 2 bushings) All gears [C] Main motor [D] ( x 3) Reassembling Attach the main motor before attaching the gears. 4-19 D127/D128...
  • Page 102 When you have difficulty in reattaching two of the snap rings, remove the PCU to push the axles on the back of the main motor as the picture shows below. Then the ditches in which the snap rings attach are pushed out. D127/D128 4-20...

  • Page 103: Paper Feed

    To avoid paper jams, correctly set the side and end fences in the paper tray. Paper tray Shaft [A] ( x 1) Remove either or both of the following:  Paper feed roller [B] as the blue arrow shows.  Friction pad [C] as the red arrow shows. 4-21 D127/D128...

  • Page 104: Paper End Sensor

    Draw the paper tray out from the copier. Open the right door. Paper end sensor [A] ( x 1, Hook)  Be sure to make the feeler be able to move up and down correctly when reattaching the Paper End Sensor. D127/D128 4-22...

  • Page 105: Registration Sensor

    Remove the paper guide (Clip x 1) if you have difficulty removing the registration sensor. Registration sensor feeler [B] Registration sensor [C] ( x 1)  Disconnect the connector (CN127 [D]) if you have difficulty removing the registration sensor. 4-23 D127/D128...

  • Page 106: Bypass Paper End Sensor

    Right door ( p.4-5 "Right Door") Sensor compartment [A] Bypass paper end sensor [B] ( x 1)  If it is difficult to reattach the Sensor compartment, turn the feed roller housing upside down. (Bypass Feed Roller: Procedure 2) D127/D128 4-24...

  • Page 107: Bypass Feed Roller

    Paper Feed 4.8.5 BYPASS FEED ROLLER Right door ( p.4-5 "Right Door") Turn the feed roller housing upside down [A] ( x 2). Feed roller shaft [B] (2 snap pawls [C], 1 spacer [D]) Bypass feed roller [E] 4-25 D127/D128...

  • Page 108: Bypass Feed Clutch And Friction Pad

    Rear cover ( p.4-3 "Rear Cover") Right door ( p.4-5 "Right Door") Disconnect the bypass feed clutch connector [A] (CN93). Bypass feed roller housing [B] ( x 2) Bypass feed clutch [C] ( x 1) Bypass friction pad [D] D127/D128 4-26...

  • Page 109: Paper Feed And Registration Clutches

    Gear cover [B] ( x 1, x 7, x 2, 2 bushings)  Do not remove the main motor from the gear cover. Ground plate [C] ( x 1) Paper feed clutch [D] ( x 1, x 1) 4-27 D127/D128...

  • Page 110: Image Transfer

    Do not scratch the transfer roller. The transfer roller is easily damaged. Right door ( p.4-5 "Right Door") Raise the levers [A],[B] at the ends of the image transfer roller. Release the image transfer roller [C]. Reassembling Make sure that the springs [D] are in the original positions. D127/D128 4-28...

  • Page 111: Id Sensor And Duplex Roller

    6. Transfer unit [F] ( x 2)  To remove the transfer unit easily, insert a slotted screwdriver into the one side of the unit as the red arrow shows and lift to release. Then release the other side. 4-29 D127/D128...
  • Page 112 If you have difficulty removing in the way of No.1 on the picture, Put four of the hooks off in the bottom and make space through which you can take the sensor out. But you don't need to remove the bottom cover. D127/D128 4-30...

  • Page 113: Discharge Plate

    Image Transfer 4.9.3 DISCHARGE PLATE Right door ( p.4-5 "Right Door") Discharge plate [A] (Red arrow: Hook, Red circle: Pressed) 4-31 D127/D128...

  • Page 114: Bicu And Controller Board

    Saving from the BICU NVRAM to an SD card ( p.5-3 "NVRAM Data Upload/Download" in the "System Service Mode" of the appendices of the this manual.) Procedure Rear cover ( p.4-3 "Rear Cover") Controller box [A] ( x 6, x 2) D127/D128 4-32...

  • Page 115: Controller Board

    Before replacing the controller board, be sure to print out SMC or save the NVRAM data.  Saving from the Controller NVRAM to an SD card ( p.5-3 "NVRAM Data Upload/Download" in the "System Service Mode" of the appendices of this manual.) Procedure Rear cover ( p.4-3 "Rear Cover") FCU ( p.4-41 "FCU") 4-33 D127/D128...
  • Page 116 Remove the ground plate [B] ( x 1). Remove the controller board with the rails [C] ( x 6). Release the hooks as the red arrows show, and then pull out the rails [A]. Remove the DIMM [B] if it has been installed. D127/D128 4-34...

  • Page 117: When Installing A New Controller Board

    Make sure you print out the SMC reports ("SP Mode Data" and "Logging Data") before you replace the NVRAM.  Keep NVRAMs away from any objects that can cause static electricity. Static electricity can damage NVRAM data.  Make sure the NVRAM is correctly installed on the controller board. 4-35 D127/D128...

  • Page 118: When Replacing The Nvram On The Controller Board

    16. Copy the old NVRAM data to the new NVRAM with SP5-825 or input the SMC data in the machine. (For details, refer to the p.5-3 "NVRAM Data Upload/Download" in the "System Service Mode" of the appendices of the this manual) D127/D128 4-36...

  • Page 119: Other Replacements

    High-Voltage Power Supply Board ( p.4-38 "High-Voltage Power Supply Board ") Main motor ( p.4-19 "Main Motor") Exhaust Fan ( p.4-18 "Exhaust Fan") 5. SOL bracket ( x 4) 6. Duplex Motor Bracket ( x 4, x 3) 4-37 D127/D128...

  • Page 120: High-Voltage Power Supply Board

    High-voltage power supply board [A] with the cover [B] (all x 4)  Remove the insulating sheet [C] if you are going to remove the contact-release solenoid ( p.4-40 "Contact-Release Solenoid") or the gear cover ( p.4-27 "Paper Feed and Registration Clutches"). D127/D128 4-38...

  • Page 121: Psu

    Other Replacements 4.11.3 PSU Open the front door. Copy tray ( p.4-3 "Copy Tray") PSU assembly [A] ( x 7, x 10) PSU [B] ( x 8, x 7) 4-39 D127/D128...

  • Page 122: Contact-Release Solenoid

    Toner bottle holder Hold both sides of the Toner Supply Clutch [A] as the red arrows show. Then pull to your side with trying to release the upper hook the red square shows. Remove the harness the red circle shows. D127/D128 4-40...

  • Page 123: Fcu

    When you replace the FCU board, remove the MBU board from the old FCU board and install it on the new FCU board. Set the correct date and time with the User Tools: User Tools> System Settings> Timer Setting> Set Date/Time 4-41 D127/D128...
  • Page 124 Other Replacements  Do not turn off the battery switch (SW1).  Do SP6-101 in the "Fax SP" to print the system parameters, and check the settings. D127/D128 4-42...

  • Page 125: Laser Unit

    Do not touch the screws on the LD board on the LD unit. Do not try to adjust any part of the LD unit. The LD unit is precision adjusted before shipment.  Do not touch the polygon mirror, shield glass, or lenses with your bare hands. 4.12.1 LOCATION OF THE CAUTION DECAL 4-43 D127/D128...

  • Page 126: Laser Unit

    Remove 2 of the mylars (Film) sealing the holes on the bottom of the toner bottle rail. Laser unit [A] ( x 3, x 2) Replace the mylars (Film) with new ones.  The mylars are necessary to seal the holes in order for the laser unit not to be tainted with toner powder. D127/D128 4-44...

  • Page 127: Ld Unit And Polygon Mirror Motor

    LD unit [B] ( x 2) Polygon mirror motor [C] ( x 3) Reassembling Check that the polygon mirror and toroidal lens are clean. Dust or other foreign substances may interfere with the operation of the LD unit. 4-45 D127/D128...

  • Page 128: Ardf

    4.13.1 ARDF UNIT Rear cover ( p.4-3 "Rear Cover"). Remove the stud screw [A]. Remove the ground cable [B] ( x 1). Remove the clamp [C]. Disconnect the I/F cable [D]. Remove the ARDF [A] from the copier as shown. D127/D128 4-46...

  • Page 129: When Installing The Ardf

    Close the ARDF. Reopen the ARDF. Press the surface of the platen sheet gently to fix it on the ARDF firmly. 4.13.2 ARDF REAR COVER Open the ARDF left cover [A]. ARDF rear cover [B] ( x 1) 4-47 D127/D128...

  • Page 130: Original Feed Unit

    ARDF 4.13.3 ORIGINAL FEED UNIT Open the ARDF left cover ( p.4-47 "ARDF Rear Cover"). Original feed unit [A] D127/D128 4-48...

  • Page 131: Pick-Up Roller

    ARDF 4.13.4 PICK-UP ROLLER Original feed unit ( p.4-48 "Original Feed Unit") Release the hook [A]. Slide the shaft [A], and then remove the pick-up roller [B]. 4-49 D127/D128...

  • Page 132: Feed Roller

    ARDF 4.13.5 FEED ROLLER Original feed unit ( p.4-48 "Original Feed Unit") Remove the clip [A]. Slide the shaft [A], and then remove the pin [B]. Slide the shaft [A], and then remove the feed roller [B]. D127/D128 4-50...

  • Page 133: Friction Pad

    ARDF 4.13.6 FRICTION PAD Original feed unit ( p.4-48 "Original Feed Unit") Turn the lock lever [A] clockwise. Friction pad [A] (hook x 3) 4-51 D127/D128...

  • Page 134: Dfrb

    4, hook x 1) 4.13.8 ARDF TOP COVER SENSOR/ ORIGINAL SET SENSOR ARDF rear cover ( p.4-47 "ARDF Rear Cover") ARDF top cover sensor [A] ( x 1, hooks) Original set sensor [B] ( x 1, hooks) D127/D128 4-52...

  • Page 135: Ardf Drive Motor

    ARDF 4.13.9 ARDF DRIVE MOTOR ARDF rear cover ( p.4-47 "ARDF Rear Cover") Guide plate [A] (hook x 2) Guide plate [A] ( x 5) Release the clamps and disconnect the connectors ( x 3, x 2). 4-53 D127/D128...
  • Page 136 ARDF Holder [A] ( x 1) Hinge [A] ( x 3) Bracket [A] ( x 2) D127/D128 4-54...

  • Page 137: White Plate

    Do not touch the encoder [B] when holding the motor. 4.13.10 WHITE PLATE Open the ARDF. White plate [A] (hook x 2) When installing the white plate Make sure that the mylars [A] are outside the white plate. 4-55 D127/D128...

  • Page 138: Registration Sensor

    ARDF 4.13.11 REGISTRATION SENSOR White plate ( p.4-55 "White Plate") Registration sensor holder [A] ( x 1) Registration sensor [A] ( x 1, hooks) D127/D128 4-56...

  • Page 139: Adjusting Copy Image Area

    Print out the test pattern with the paper fed from the by-pass tray. Print out the test pattern by selecting duplex printing. Measure the distance between the leading edge of the image area and the leading edge of the paper [A]. 4-57 D127/D128...
  • Page 140 0 ± 2 mm SP1-002-002 (2nd tray) 0 ± 2 mm SP1-002-003 (3rd tray) 0 ± 4 mm SP1-002-004 (By-pass) 0 ± 4 mm SP1-002-005 (Duplex) Adjust the side-to-side registration (SP1-002). Select "Cancel" in SP2-109-001 after finishing the adjustment procedure. D127/D128 4-58...

  • Page 141: Adjusting Blank Margin

    SP2-103-004 (Right Side) [D]  The "Left Side" and "Right Side" comes to your left-hand side and right-hand side respectively when you view the copied image with the leading edge upwards. Select "Cancel" in SP2-109-001 after finishing the adjustment procedure. 4-59 D127/D128...

  • Page 142: Adjusting Main-Scan Magnification

    Measure the distance between the leading edge of the image area and the leading edge of the paper [A].  The diagram shows the paper on the copy tray. Note that the paper is output with the face down. Adjust the leading-edge scan registration. (SP4-010-001). D127/D128 4-60...

  • Page 143: Adjusting Magnification

    Make a copy. Compare the copy with the original. Adjust the main-scan and sub-scan magnifications. The original image [A] is magnified in the main-scan direction [B] or in the sub-scan direction [C] when you specify a larger value. 4-61 D127/D128...

  • Page 144: Df Image Adjustment

    Measure the distance between the side edge of the image area and the side edge of the paper [A]. (The diagram shows the paper on the copy tray. Note that the paper is output with the face down.) D127/D128 4-62...
  • Page 145 Measure the distance between the trailing edge of the image area and the trailing edge of the paper [C]. Adjust the erased area on the trailing edge (Trailing Erase: SP6-006-007). 10. Compare the copy with the original. 11. Adjust the sub-scan magnification (SP4-008-001). The specification is ±1.0%. 4-63 D127/D128...

  • Page 147: System Maintenance Reference

    SYSTEM MAINTENANCE REFERENCE R E V I S I O N H I S T O RY Pag e Date Ad d ed / Upd ated / New None...

  • Page 149: Service Program

     SSP Mode (Special SP Mode): The SSP Mode includes SP-Mode programs and some special programs. You need some extra knowledge to use these special programs. For details, consult your supervisor. Starting SP Mode For details, ask your supervisor. D127/D128...

  • Page 150: Selecting Programs

     DFU: The program is for design/factory use only. Do not change the settings.  Brackets ([ ]): The brackets enclose the setting rage, default value, and minimum step with unit ([Minimum to Maximum / Default / Step]). D127/D128...

  • Page 151: Using Sp Mode

    If the second attempt fails, enter the NVRAM data manually using the SMC print you created above procedure) before uploading the NVRAM data. ( Turn off the main power of the copier. Remove the interface cover 2 ( x 1). D127/D128...

  • Page 152: Firmware Update Procedure

    10-key pad of the operation panel.  Before starting the firmware update procedure, always make sure that the machine is disconnected from the network to prevent a print job for arriving while the firmware update is in progress. D127/D128...

  • Page 153: Firmware Update Procedure

    Switch the main power switch on. After about 45 seconds, the initial version update screen appears on the LCD in English. On the screen, touch the button or press the corresponding number key on the operation panel to select the item in the menu that you want to update. D127/D128...

  • Page 154: Error Messages

    An error message shows in the first line if an error occurs during the download. The error code consists of the letter "E" and a number. The example above shows error "E24" displayed. For details, refer to the Error Message Table (see "Handling Firmware Update Error"). D127/D128...

  • Page 155: Firmware Update Error

    ROM update error will continue to show until the ROM is updated successfully. In this case, insert the card again and switch on the machine to continue the firmware download automatically from the card without the menu display. D127/D128...

  • Page 156: Browser Unit Update Procedure

    17. Remove the SD card of the browser unit from SD card slot 2 (lower). 18. Overwrite the updated program in the "sdk" folder of the browser unit application with PC. 19. Do the "Installation Procedure" to install the browser unit. D127/D128...

  • Page 157: Handling Firmware Update Errors

    (Japan, Overseas, OEM, etc.) then install card) again. Module mismatch - Module SD update data is incorrect. The data on the SD on SD card is not for this card is for another machine. Acquire correct machine update data then install again. D127/D128...
  • Page 158 Controller module download SD card and tray again, or replace controller failed board. SD update data is incorrect. The data on the SD Electronic confirmation check card is for another machine. Acquire correct failed update data then install again. D127/D128 5-10...

  • Page 159: Test Pattern Print (Sp2-109-001)

    Horizontal Lines (2 Dot) Grid Vertical Line Grid Horizontal Line Grid Pattern Small Grid Pattern Large Argyle Pattern Smell Argyle Pattern Large Independent Pattern (1 Dot) Independent Pattern (2 Dot) Independent pattern (4 Dot) Trimming Area Hound's Tooth Check 5-11 D127/D128...

  • Page 160: Memory Clear

    "Exceptions" as described below). Data NVRAM Cleared by Remarks Any data other than controller Engine data BICU SP5-801-002 data SCS, IMH, MCS, Copier application, Fax application, Printer application, Scanner Controller data Controller SP5-801-xxx application, Web service/network application, NCS, R-Fax, DCS, UCS D127/D128 5-12...

  • Page 161: Exceptions

    Adjust the printer and scanner registration and magnification (* "Copy Adjustment" in the chapter "Replacement and Adjustment"). Refer to the SMC lists, and enter any values that differ from the factory settings. 10. Initialize the Developer (SP 2-801-001). 11. Check the copy quality and the paper path. 5-13 D127/D128...

  • Page 162: Smc Print (Sp5-990)

    Vsp > 2.5V or  ID sensor dirty (VG in the display) (Vsg – Vsg) < 1.00V  Drum not charged SP2-220-3 Vsdp No Error Conditions Vt > 4.5V or  SP2-220-4 Vt TD sensor defective Vt < 0.2V SP2-220-5 Vtref D127/D128 5-14...

  • Page 163: Fax Service Tables

    Fax Service Tables 5.3 FAX SERVICE TABLES See "Appendices" for the following information:  Fax System Service Mode  Bit Switches  NCU Parameters  Dedicated Transmission Parameters  Service RAM Addresses 5-15 D127/D128...

  • Page 165: Troubleshooting

    TROUBLESHOOTING R E V I S I O N H I S T O RY Pag e Date Ad d ed / Upd ated / New None...

  • Page 167: Sc Tables

    If a problem involves a motor lock, check the mechanical load before deciding to replace a motor or sensor.  If working on a fax-equipped machine, switching power off and on may cause loss of data stored in the memory. D127/D128...

  • Page 168: Engine Sc Code Descriptions

     Defective scanner motor drive  Defective scanner motor Black level correction error The automatic adjustment has  Defective SBU board failed to correct a current black  Defective relevant harness level to the certain level. D127/D128...
  • Page 169 IPU self-check on startup.  Cable bad connection between the SBU and the IPU (or the BICU). RI response error  Defective the IPU (the BICU, the -002 Detecting an error on access to the ICTL) or RI abnormal performance, etc D127/D128...
  • Page 170 (Around polygon start polygon motor up or change control part)  the spin speed. Unable to monitor XSCRDY signal (Around polygon control parts)  Bad connection or disconnection between the I/F D127/D128...
  • Page 171 NOT output certain syncro-detection Unit.  syncro-detection signal within Defective the syncro-detection  200ms after LD lighting in NOT the beam going into the steady-rotation. photo detector  Defective the GAVD related parts, the LD driver, the LDB, the BICU D127/D128...
  • Page 172 LD  Defective the LD driver parts GAVE communication error Doesn't the value you set in a  certain resister accord with the Defective the BICU  value of the same resister on Defective the GAVD, the CPU reading. D127/D128...
  • Page 173 T sensor error After SC389 detection and executing SP2-992-001, This SC is displayed.  Defective T sensor In process flow, This SC occurs  Loose connection part when two times of T sensor output value error are detected consecutively. D127/D128...
  • Page 174 200msec. (Open detecting  condition) Defective harness connected to  The feedback voltage of the  transfer roller has been Defective the MD insufficient for 200msec. (Leak detecting condition) This error doesn’t happen when the front door (the inter lock) opens. D127/D128...
  • Page 175 "HVP: T+: Output error detection signal" every 20m seconds. (Reboot the machine to clear this Isolation voltage error Detecting "0" (Abnormal) ten times in series (200ms) while monitoring "HVP: D: Output error detection signal" every 20m seconds. (Reboot the machine to clear this D127/D128...
  • Page 176 -001  5 times consecutively. Defective thermistor  The measure is start in 3.5 seconds Power source is out of warranty after activation of the heater. This monitoring will stop in the case of reaching the reload temperature. D127/D128 6-10...
  • Page 177 The fusing lamp remains on for 12  Disconnection of Heater seconds after starting the waiting  After activation of the mode. anti-overheat device Zero cross signal malfunction  -001 Detecting fusing contact meltdown Defective the fusing relay 6-11 D127/D128...
  • Page 178 Defective the bank control board 1. Malfunction occurs on line  Defective the BICU, the IOB connection.  Bad connection between the 2. Receiving a communication error bank and the main machine notice from the URAT.  Defective the bank control D127/D128 6-12...
  • Page 179 Over the number of the banks installed error  Receiving a code other than the More than 3 of the banks are following cord: installed. (Specific limitation for For Model S-C5: 01H 02H Model S-C5 is 2 at maximum) 6-13 D127/D128...
  • Page 180 “Anti-tampering system” is ON. and BICU.  Mechanical counter has been pulled out while accounting operation. Model information error  NOT according manufacturing Defective BICU  number (11 digits) with product Defective NVRAM  identification code. Defective controller D127/D128 6-14...

  • Page 181: Sc Code Descriptions

     from the accounting device. Defective battery in the accounting device MF accounting device error 4  Defective accounting device A battery voltage error is reported controller  from the accounting device. Defective battery in the accounting device 6-15 D127/D128...
  • Page 182 "usercode" file to the SD correctly. card. *This SC occurs only for OSM IC Make a customer usercode by card. the OSM usercode setting tool (IDissuer.exe) and put it in the rootfolder where IC card module (eccm.mod) is stored. D127/D128 6-16...
  • Page 183 Engine to controller communication error (Check Sum error)  Defective the PCI related Incorrect sum data. hardware Engine to controller communication error (No response) No response to the frame from the engine when frame sending according to RAPI protocol is done from the controller. 6-17 D127/D128...
  • Page 184 Poor connection between the from auto off mode, the engine BICU and controller board  ready signal assertion fails. Defective BICU  Just after the main power is turned Defective controller board on, the engine does not respond. D127/D128 6-18...
  • Page 185 Poor connection of DIMM and not begin, or the communication is optional boards on the controller interrupted after a normal startup. board 1. Check the setting of SP5875-001. If the setting is set to "1 (OFF)", change it to "0 (ON)". 6-19 D127/D128...

  • Page 186: Sc8Xx

    One of the following messages was displayed on the operation panel. [5032] HAIC-P2 error [6261] init died  System program defective [0696e] Process error  Controller board defective  Optional board defective [0766d] VM full error Replace controller firmware [554C] USB error [----] The others D127/D128 6-20...
  • Page 187 Cut-in command does not  Defective ASIC devices operate when it is executed. Replace the controller board. [0610]: Detailed error code  Timer cut-in does not operate Defective CPU devices even though it is set. Replace the controller board. 6-21 D127/D128...
  • Page 188 Replace the controller board. area (not cache) of memory. Replace the RAM DIMM. [0801, 0804, 0807, 0808, 0809, 80A]: Detailed error code  An error occurs when checking Defective CPU devices the TLB. Replace the controller board. D127/D128 6-22...
  • Page 189 Replace the RAM-DIMM. displayed. Replace the controller board. Video bridge device (ASIC) error 1  Defective I/F between the video [50A1] The CPU does not detect the bridge device and controller video bridge device. Replace the controller board. 6-23 D127/D128...
  • Page 190 The result of the MAC address [6101]  Defective controller check sum does not match the Replace the controller. check sum stored in ROM. PHY IC error [6104] The PHY IC on the controller Same as SC823-[6101] cannot be correctly recognized. D127/D128 6-24...
  • Page 191  No RTC device is recognized. [15FF]: RTC not detected  NVRAM without RTC installed  Backup battery discharged The RTC device is not detected. Replace the NVRAM with another NVRAM with an RTC device. 6-25 D127/D128...
  • Page 192 Verify error for optional RAM.  [0301] Make sure that the resident RAM Verification error (Slot 1) is installed in the correct slot.  Make sure the optional RAM is [0302] installed in the correct slot (Slot Composition error (Slot 1) D127/D128 6-26...
  • Page 193 Self-diagnostic Error: Clock Generator  Defective clock generator A verify error occurred when  Defective I2C bus [2701] setting data was read from the  Defective I2C port on the CPU clock generator via the I2C bus. Replace the controller board. 6-27 D127/D128...
  • Page 194 Nand-Flash update VerifyError SCS detected abnormal writing (verifying Error) in the module  which is written in Nand-Flash on Defective Nand-Flash the time of ROM remote update or ROM update. D127/D128 6-28...
  • Page 195 Defective wireless card wireless LAN card or bluetooth connection board card connection board. USB I/F Error  Defective controller Check the USB connections, and USB interface error is detected. make sure that they are securely connected. Replace the controller board. 6-29 D127/D128...
  • Page 196 NVRAM data encryption error 2:  Defective controller board [30] An error occurs before the Replace the controller board. NVRAM data is encrypted. Other error:  [31] A serious error occurs while the Same as SC991 data is encrypted. D127/D128 6-30...
  • Page 197 Reformat the HDD. Replace the HDD. Bad sector number error  Defective HDD The number of bad sectors in the Format the HDD with HDD (image data area) goes SP5-832-002. over 101. Replace the HDD. 6-31 D127/D128...
  • Page 198 SD card data has corrupted. card application is detected. Store correct data in the SD card. SD card error An application SD card is  removed from the boot slot An application SD card is ejected. while an application is activated. D127/D128 6-32...
  • Page 199 Smart Device Monitor for Admin).  To recover from the error, do any of the following countermeasures:  Format the address book by using SP5-846-050 (all data in the address book–including the user codes and counters–is initialized). 6-33 D127/D128...
  • Page 200 If there is wrong with the HDD (HDD/NVRAM data erasing) (e.g., defective the HDD sector), option, this SC occurs. this error will happen again. Reset the option when the error occurs by unsetting of the mass erase option. D127/D128 6-34...
  • Page 201 SP9730-004 (“0” is off.) Install the DESS module.  Invalid log encryption key due to defective NVRAM data Initialize the HDD with -003 Log Data Error 3 SP5832-004. Disable the log encryption setting with SP9730-004 (“0” is off.) 6-35 D127/D128...
  • Page 202 OFF. erasing setting ON. The case that the SD card is defective, replace the NVRAM on the machine under the condition of you preparing the new option SD card. D127/D128 6-36...
  • Page 203 Defective TPM Software Stack NOT found necessary files for TPM Software Stack Replace the controller board File Format Converter (MLB) error A request to get access to the  MLB was not answered within MLB defective the specified time. 6-37 D127/D128...
  • Page 204 3. Accessing from WEB browser Software operation error (Receiving signal end) Reboot the machine Abnormal operation occurs in Update the firmware. the controller program If this SC does not clear with (Hardware or Software) No.1, 2 processes, replace the controller board. D127/D128 6-38...

  • Page 205: Sc9Xx

    The management file for net files is corrupted; net files are not  Defective hardware normally read.  Data corruption Netfiles: Jobs to be printed from  Defective software the document server using a PC and the DeskTopBinder software 6-39 D127/D128...
  • Page 206 Logged only; the machine can operation. However, unlike continue to operate SC990, the process can keep on running. Undefined error An error not controlled by the system occurred (the error does  Defective software program not come under any other SC code). D127/D128 6-40...
  • Page 207 (RAM, DIMM, board) the application does not start is not installed. within 60 s. (No applications start Check the setting of or end normally.) SP5875-001. If the setting is set to "1 (OFF)", change it to "0 (OFF)". 6-41 D127/D128...

  • Page 208: Electrical Component Defects

    CN123 SC901 Toner Density the mechanical total counter. (TD) Sensor Reset PCU correctly - CN404 SC120 Scanner HP Sensor SC120 CN404 SC120 Platen Cover The copier does not warm up Sensor (None) when you open the platen cover. D127/D128 6-42...
  • Page 209 Right Door Switch Right door open CNxxx: The connector on the BICU board. DF CNxxx: The connector on the DF connection board. SN: The connector on the sensor. SW: The connector on the switch. PCU: The connector on the PCU. 6-43 D127/D128...

  • Page 210: Blown Fuse Conditions

    Electrical Component Defects 6.2.2 BLOWN FUSE CONDITIONS All of these fuses are on the power supply unit. Rating Fuse At main switch ON 100 – 127 V 250 V 15A/250V 8A/250 V No response 8A/250 V 4A/250 V No response D127/D128 6-44...

  • Page 211: Card Save Function

    Insert the SD card into the service slot of the controller board. Then turn the power ON.  To determine which slot is the service slot, please see the service manual. Enter SP mode. Select "Printer SP". Select "SP1-001-001". 6-45 D127/D128...
  • Page 212 Nothing is displayed on the screen indicating that a Card Save operation was successful. To exit Card Save mode, Change the Bit Switch Settings back to the default 00000000. After main power switch is turned off, remove the SD card. D127/D128 6-46...

  • Page 213: Error Messages

    No memory: Insufficient working memory to process the job.  Write error: Failed to write to the card.  Other error: An unknown error occurred. If an error occurs, pressing "OK" will cause the device to discard the job and return to the ready state. 6-47 D127/D128...

  • Page 214: Fax Troubleshooting Guide

    Fax Troubleshooting Guide 6.4 FAX TROUBLESHOOTING GUIDE See "Appendices" for the following information:  Fax Error Codes  IFAX Troubleshooting  IP-Fax Troubleshooting D127/D128 6-48...

  • Page 215: Energy Saving

    ENERGY SAVING R E V I S I O N H I S T O RY Pag e Date Ad d ed / Upd ated / New None...

  • Page 217: Energy Save

    The time can be set from 10 seconds to 240 minutes, using the number keys. Sleep Mode Timer may not work when error messages appear. Depending on which Embedded Software Architecture application is installed on it, the machine might take longer than indicated to enter Sleep Mode. D127/D128...

  • Page 218: Recommendation

    Find the amount of time spent in each mode (subtract the earlier measurement from the later measurement).  Multiply this by the power consumption spec for each mode.  Convert the result to kWh (kilowatt hours) Here is an example calculation. D127/D128...
  • Page 219 Off mode Sleep mode Time 508776.0 520377.0 11601.0 81207.0 Total Time of Data: d (min.) 13781.0 Total Time of Data: d/60min. (Hour) 229.68 Total Power Consumption of Data: e (Wmin.) 805463.60 Total Power Consumption of Data: e /60min./1000W (KWH) 13.42 D127/D128...

  • Page 220: Paper Save

    Duplexing and the combine functions reduce the amount of paper used. This means that less energy overall is used for paper production, which improves the environment. 1. Duplex: Reduce paper volume in half! 2. Combine mode: Reduce paper volume in half! D127/D128...

  • Page 221: Duplex + Combine:

    For a duplex job of a three-page original, the duplex counter will only increase by 1, even though two sheets are used. Recommendation Please explain the above features to the customers, so that they can reduce their paper usage. D127/D128...

  • Page 222: D127/D128

    Paper Save D127/D128  Total counter: SP 8581-001  Duplex counter: SP 8411-001  Single-sided with combine mode: SP 8421-004  Duplex with combine mode: SP 8421-005 The following table shows paper savings and how the counters increase for some simple...
  • Page 223 Paper Save 2 in 1 mode: Simplex Sheet Duplex Paper Total counter Duplex counter Originals used Sheets used Saved SP8501-001 SP8421-004 D127/D128...
  • Page 224 Paper Save Duplex + 2 in 1 mode: Simplex Sheet Duplex Paper Total counter Duplex counter Originals used Sheets used Saved SP8501-001 SP8421-005 D127/D128...
  • Page 225 D127/D128 SERVICE MANUAL APPENDICES...
  • Page 227 D127/D128 APPENDICES TABLE OF CONTENTS 1. APPENDIX: SPECIFICATIONS ............ 1-1 1.1 SPECIFICATIONS ..................1-1 1.1.1 COPIER .................... 1-1 1.1.2 PRINTER ..................1-4 1.1.3 SCANNER ..................1-5 1.1.4 FAX ....................1-6 General ....................1-6 IFAX Specifications ................1-7 IP-FAX Specifications ................1-9 Fax Unit Configuration ................
  • Page 228 5.2 BIT SWITCHES ..................5-8 5.2.1 SYSTEM SWITCHES ............... 5-8 5.2.2 I-FAX SWITCHES ................5-21 5.2.3 PRINTER SWITCHES ..............5-29 5.2.4 COMMUNICATION SWITCHES ............. 5-36 5.2.5 G3-1 SWITCHES ................5-46 5.2.6 IP FAX SWITCHES................. 5-59 5.3 NCU PARAMETERS ................5-69 D127/D128 SM Appendix...
  • Page 229 5.4 DEDICATED TRANSMISSION PARAMETERS ........5-83 5.4.1 PROGRAMMING PROCEDURE ............ 5-83 5.4.2 PARAMETERS ................5-84 Fax Parameters .................. 5-84 E-mail Parameters................5-88 SM Appendix D127/D128...

  • Page 231: Appendix: Specifications

    APPENDIX: SPECIFICATIONS R E V I S I O N H I S T O RY Pag e Date Ad d ed / Upd ated / New None...

  • Page 233: Copier

    Standard paper tray; optional paper tray: 60 – 90 g/m , 16 – 24 lb. Copy Paper Weight: Bypass: 60 – 157 g/m , 16 – 42 lb. Duplex: 64 – 90 g/m , 20 – 24 lb. SM Appendix D127/D128...
  • Page 234 17.7" x 20.1") 23 kg or less (26kg or less including ARDF) Weight: *The weights do not include toner bottle. Resolution: 600 dpi Memory Copy: 30 cpm (2-sided copy: 18 cpm) Copying Speed: ARDF 1 to 1: 30cpm D127/D128 SM Appendix...
  • Page 235 Optional Paper Tray Unit: 500 sheets x 1 Bypass Tray: 100 sheets Copy-Tray Capacity 250 sheets Toner Replenishment: Cartridge replacement (230 g/cartridge) Toner Yield 8k copies /toner bottle Auto reverse document feeder Optional Equipment: Paper tray unit Anti-condensation heater for paper tray unit SM Appendix D127/D128...

  • Page 236: Printer

    13 International fonts Resident Fonts: 136 fonts Euro Currency supported. Memory: Windows XP/Vista/7/Server 2003/Server2008 or later OS supported MacOS8.6 to 9, MacOSX10.1 or later 100BASE-TX/10BASE-T shielded twisted-pair (STP, Required network cable: Category/Type5) cable. Gigabit Ethernet- Category6 cable D127/D128 SM Appendix...

  • Page 237: Scanner

    IEEE 802.11a/b/g (Wireless LAN), Resolution B/W: 600 dpi Variable range of scan Setting range: 100 dpi - 600 dpi resolution Scanning speeds vary according to machine operating conditions, computer (specifications, network traffic, software, etc.), and original types. SM Appendix D127/D128...

  • Page 238: Fax

    G3: 3 at 28.8Kbps; Measured with G3 ECM using memory for Transmission Time: an ITU-T #1 test document (Slerexe letter) at standard resolution Data Compression: MH, MR, MMR, JBIG Protocol: Group 3 with ECM V.34, V.33, V.17 (TCM), V.29 (QAM), Modulation: V.27ter (G3), V.8, V.21 (G3) D127/D128 SM Appendix...

  • Page 239: Ifax Specifications

    Correspondent device: E-mail server Line conditions: No terminal access Maximum message width is A4/LT. Document Size:  To use B4 and A3 width, IFAX SW00 Bit 1 (B4) and/or Bit 2 (A3) must be set to “1”. SM Appendix D127/D128...
  • Page 240 A-POP Remark: The machine must be set up as an e-mail client before installation. Any client PCs connected to the machine through a LAN must also be e-mail clients, or some features will not work (e.g. Autorouting). D127/D128 SM Appendix...

  • Page 241: Ip-Fax Specifications

    VoIP gateway. Receive a fax sent from an IP-Fax compatible fax through a IP-Fax reception network. function: Also capable of receiving fax from a G3 fax connected the public telephone lines via a VoIP gateway. SM Appendix D127/D128...

  • Page 242: Fax Unit Configuration

    Specifications Fax Unit Configuration Component Code Remarks Option for D127 Standard for D128 Speaker Handset D645 NA only. 1.1.5 ARDF Standard: A4 to A5; 8 " x 14" to 8 " x 5 " Custom Width: 139 mm to 216 mm...

  • Page 243: Paper Tray Unit

    Size (W x D x H): 430 x 414 x 140 mm (16.9" x 16.3" x 5.5")  2 units can be installed at maximum. When more than 3 units are installed, SC occurs and the operation doesn’t work. SM Appendix 1-11 D127/D128...

  • Page 244: Supported Paper Sizes

    – 16K SEF 195 x 267 mm 16K LEF 267 x 195 mm – DLT SEF 11.0" x 17.0" – LG SEF 8.5" x 14.0" LT SEF 8.5" x 11.0" LT LEF 11.0" x 8.5" – D127/D128 1-12 SM Appendix...
  • Page 245 *1: Can be used when the ARDF is installed *2: 55k (17 lb./ 64 g/m ) or less original cannot be used. *3: Width: 139-216 mm, Length: 139-1260 mm *4: Width 139-216 mm, Length: 160-356 mm SM Appendix 1-13 D127/D128...

  • Page 246: Paper Feed

    LG SEF 8.5" x 14.0" – LT SEF 8.5" x 11.0" LT LEF 11.0" x 8.5" – – – – Executive SEF 7.25" x 10.5" – – – HLT SEF 5.5" x 8.5" – – – D127/D128 1-14 SM Appendix...
  • Page 247 114 x 162 mm – – – DL Env 110 x 220 mm – – – Custom: Leading edge 90–216 mm – – – Side edge 139–356 mm Symbol meanings: X: Can transport –: Cannot transport SM Appendix 1-15 D127/D128...

  • Page 249: Preventive Maintenance Tables

    APPENDIX: PREVENTIVE MAINTENANCE TABLES R E V I S I O N H I S T O RY Pag e Date Ad d ed / Upd ated / New None...

  • Page 251: Appendix: Preventive Maintenance Tables

    Reflector DO NOT clean with dry cloth. Clean with dry optical 1st - 5th Mirror cleaning cloth. Platen cover Dry cloth Ricoh contact glass Exposure glass cleaner Dry cloth DRUM AREA Clean toner-bottle holder. Transfer roller Discharge plate SM Appendix...
  • Page 252 Friction pad Dry cloth Bottom-plate pad Water or alcohol Registration roller Water or alcohol FUSING UNIT Hot roller Pressure roller Hot roller bearings Pressure-roller bushings Inlet guide Outlet guide Clean attached toner. Hot roller stripper pawls Thermistor D127/D128 SM Appendix...
  • Page 253 Damp cloth Feed roller Damp cloth Torque Limiter (TBA) Every 45k Every 90k NOTE PAPER TRAY UNIT Registration roller Water or alcohol Paper feed roller Water or alcohol Friction pad Dry cloth Bottom-plate pad Water or alcohol SM Appendix D127/D128...

  • Page 255: Appendix: Sp Mode Tables

    APPENDIX: SP MODE TABLES R E V I S I O N H I S T O RY P a ge D a t e A d de d /U pd at e d /N ew 08/24/2012 Added SP5747-204 and 205.

  • Page 257: System Service Mode

    SP1-002-001 through 005. Adjusts the amount of paper buckle on the 1003* Paper Feed Timing registration roller. 1003 1 1st tray 1003 2 Bank Trays [-5 to 5 / 0 / 1 mm/step] 1003 3 By-pass 1003 4 Duplex SM Appendix D127/D128...
  • Page 258 [0 to 80 / 60 / 1 °C/step] 1105 11 Sets the fusing temperature on energy saving mode. 1105 12 Wait Temp: Center [140 to 160 / 150 / 1 °C/step] 1105 13 Print Ready [140 to 180 / 160 / 1 °C/step] D127/D128 SM Appendix...
  • Page 259 1105 23 Registration Waiting: Thick 1105 24 Waiting: Center Minus: Plain1 [0 to 60 / 30 / 1 °C/step] Subtracting temp. applying SP1105-001,002. The sum at which or 1105 26 Waiting: Center Minus: Plain2 less, registration waiting starts. SM Appendix D127/D128...
  • Page 260 1108 5 Print Start Time [0 to 999 / 5 / 1 sec/step] 1112 Image Process Temp. Correction 1112 1 Temp.: Normal: Level1 [-25 to 10 / 0 / 1 °C/step] Sets the additional temperature 1112 2 Temp.: Normal: Level2 D127/D128 SM Appendix...
  • Page 261 (SP-9 to -23) 1124 13 High: 2nd CPM Down Time.: A4 1124 14 High: 3rd CPM Down Time.: A4 1124 15 High: 1st CPM Down Time.: B5 [0 to 999 / 120 / 1 sec/step] SM Appendix D127/D128...
  • Page 262 [0 to 999 / 300 /1 sec/step] 1152 2 Sets the duration of idling before the check takes place. Stop Time [0 to 100 / 20 / 1 sec/step] 1152 3 Sets the duration of the check. D127/D128 SM Appendix...
  • Page 263 Sets the time before fan operates at startup. 1952 Fan Control Off Mode Time Set Fusing Exit Fan [0 to 60 / 10 / 1 min/step] 1952 1 Sets the time before fan operates at startup from sleep mode. SM Appendix D127/D128...
  • Page 264 [40 to 100 / 100 / 10%/step] 1991 3 After Warming-Up -- Center 1996 Heater Forced Off After Printing [0 to 120 / 7 / 1 sec/step] 1996 5 Sets the wait time before the heater will be forced off after printing. D127/D128 SM Appendix...

  • Page 265: Sp2-Xxx (Drum)

    2102 1 Magnification Adj. [-0.5 to 0.5 / 0 / 0.1%/step] 2102 13 Beam Pitch Dot [0 to 20 / 5 / 1 dot/step] 2005 14 Beam Pitch Subdot [0 to 15 / 3 / 1 sub-dot/step] SM Appendix D127/D128...
  • Page 266 2103 4 Right 2104* Unit LD Power Adj. 2104 1 LD1 [60 to 140 / 100 / 0.1 %/step] 2104 2 LD2 2105* LD Power Adjustment 2105 1 [60 to 140 / 100 / 0.1 %/step] D127/D128 3-10 SM Appendix...
  • Page 267 Two Beam Density Pattern Argyle Pattern Large Full Dot Pattern Independent Pattern All White pattern (1dot) Independent Pattern (2dot) Pattern Density [0 to 15 / 15 / 1 /step] 2109 2 Sets the density applying to test patterns SM Appendix 3-11 D127/D128...
  • Page 268 2152 19 LD1 Area 18 [75 to 125 / 100 / 0.1 %/step] 2152 20 LD1 Area 19 [75 to 125 / 100.3 / 0.1 %/step] 2152 21 LD1 Area 20 [75 to 125 / 100.4 / 0.1 %/step] D127/D128 3-12 SM Appendix...
  • Page 269 2152 41 LD2 Area 8 [75 to 125 / 90.7 / 0.1 %/step] 2152 42 LD2 Area 9 [75 to 125 / 92.1 / 0.1 %/step] 2152 43 LD2 Area 10 [75 to 125 / 93.4 / 0.1 %/step] SM Appendix 3-13 D127/D128...
  • Page 270 2152 62 LD2 Area 29 [75 to 125 / 97.9 / 0.1 %/step] 2152 63 LD2 Area 30 [75 to 125 / 97.1 / 0.1 %/step] 2152 64 LD2 Area 31 [75 to 125 / 96.2 / 0.1 %/step] D127/D128 3-14 SM Appendix...
  • Page 271 2211 1 reversing. 2213 Copies After Toner Near End After “Toner Near End” detected, this value affects how many sheets are 2213 1 copied before “Toner End” will occur. [0= 50 sheets / 1= 20 sheets] SM Appendix 3-15 D127/D128...
  • Page 272 2301 7 Plain: 1side: Image Area 2: +2 A 3: +4 A 2301 8 Plain: 1side: Lead Edge 2301 9 Plain: 1side: Trail Edge 2301 10 Plain: 2side: Image Area 2301 11 Plain: 2side: Lead Edge D127/D128 3-16 SM Appendix...
  • Page 273 Output current under normal temperature condition. *Refer to SP1105-015 about the condition judge. Non Image Area: HH [0 to 30 / 15 / 1 A/step] 2301 28 Output current under high temperature condition. *Refer to SP1105-015 about the condition judge. SM Appendix 3-17 D127/D128...
  • Page 274 2802 1 been used for a long period, prints may have a dirty background. In a case like this, use this SP to mix the developer. The message "Completed" is displayed when the program ends normally. D127/D128 3-18 SM Appendix...
  • Page 275 Supplies the toner to the development unit. The processing stops under either of the following conditions: 2908 1  The toner density in the development unit reaches the standard level.  The processing has continued for two 2 minutes. SM Appendix 3-19 D127/D128...
  • Page 276 The ratio adjustment SP available only when “SP2-921-1” setting is “2 (Fixed1)”. Each value represents as follows: 0: x1 1: x2 2: x4 2925 1 3: x8 4: x12 5: x16 6: Continuously supply 7: No supply D127/D128 3-20 SM Appendix...
  • Page 277 TD (V/wt%) Setting [0.01 to 1.50 / 0.40 / 0.01 /step] Adjusts the timing of toner supplying. The more frequently toner is supplied 2931 1 under the smaller value. DO NOT use this SP in usual operations. SM Appendix 3-21 D127/D128...
  • Page 278 Copies After TD Sensor Error 2992* “SP2992-002” is for “SP2992-001”. SC will occur after copying the number of sheets chosen at “SP2992-001”. 2992 1 0= 100pages 1= 200pages 2992 2 Counter [0 to 255 / 0 / 1 /step] D127/D128 3-22 SM Appendix...
  • Page 279 [0 to 999 / 300 / 1 /step= 30ms] 2998 2 Reverse Time [0 to 99 / 60 / 1 /step= 6ms] Brake Time [0 to 99 / 0 / 1 /step= 3ms] 2998 3 DO NOT use this SP in usual operations. SM Appendix 3-23 D127/D128...

  • Page 280: Sp4-Xxx (Scanner)

    4012 3 Book: Left Side possible. 4012 4 Book: Right Side Conducts the scanner free run with the 4013 Scanner Free Run exposure lamp on. 4013 1 Lamp Off 4013 2 Lamp On D127/D128 3-24 SM Appendix...
  • Page 281 FC 600x600 Duplex 4016 4 BW 600x600 Duplex 4016 5 FC 600x200 Duplex 4016 6 FC 600x300 Simplex 4016 7 BW 600x300 Simplex 4016 8 FC 600x600 Simplex 4016 9 BW 600x600 Simplex 4016 10 FC 600x200 Simplex SM Appendix 3-25 D127/D128...
  • Page 282 Adjusts the mask range against shade on each part of the original. 4400 3 Book Left 4400 4 Book Right 4400 5 Trailing Edge 4400 7 Left Adjusts the mask range for ADF copying. 4400 8 Right D127/D128 3-26 SM Appendix...
  • Page 283 Select Copy Data Security [0 to 3 / 3 / 1 /step] 4429 1 Copying The larger value, the stronger the density 4429 2 Scanning becomes for coping originals forbidden to be duplicated. 4429 3 Fax Operation SM Appendix 3-27 D127/D128...
  • Page 284 005 MTF 0= (Off) 1 – 15= (Weak – Strong) [0 to 7/ 4 / 1 /step] 006 Smoothing 0= (x1) 1 – 7= (Weak – Strong) 007 Brightness [1 to 255 / 128 / 1 /step] D127/D128 3-28 SM Appendix...
  • Page 285 008 Contrast [0 to 7 / 0 / 1 /step] Ind Dot Erase 0= (Off) (Independent Dot Erase) 1 – 7= (Weak – Strong) [0 to 2 / 0 / 1 /step] 010 Texture Erase 0= (Fix) SM Appendix 3-29 D127/D128...
  • Page 286 Gray Balance Set: G 4610 1 Book Scan [-512 to 511 / -76 / 1 digit/step] 4610 2 DF Scan 4610 3 BW Book Scan [-512 to 511 / -92 / 1 digit/step] 4610 4 BW DF Scan D127/D128 3-30 SM Appendix...
  • Page 287 [0 to 255 / 0 / 1 digit/step] 4625 2 Latest: B Color 1200 4631* Display Gain Adjust 4631 1 Latest: R Color 600 [0 to 511 / 0 / 1 digit/step] 4631 2 Latest: R Color 1200 SM Appendix 3-31 D127/D128...
  • Page 288 [0 to 65535 / 0 / 1 /step] 4654* Black Level Adj. Display 4654 1 Last Correct Value: R Color 600 [0 to 255 / 0 / 1 digit/step] 4654 2 Last Correct Value: R Color1200 D127/D128 3-32 SM Appendix...
  • Page 289 Last Correct Value: BK E 4662 4 Last Correct Value: BK O 4663* Digital Gain Adjust 4663 1 Last Correct Value: B Color 600 [0 to 511 / 0 / 1 digit/step] 4663 2 Last Correct Value: B Color1200 SM Appendix 3-33 D127/D128...
  • Page 290 Digital Gain Adjust 4681 1 Factory setting: G Color 600 4681 2 Factory setting: G Color1200 [0 to 511 / 0 / 1 digit/step] 4681 3 Factory setting: BK E 4681 4 Factory setting: BK O D127/D128 3-34 SM Appendix...
  • Page 291 B Color 600 [0 to 1023 / 0 / 1 digit/step] 4692 2 B Color1200 4693* Black Level Peak Read: R 4693 1 R Color 600 [0 to 1023 / 0 / 1 digit/step] 4693 2 R Color1200 SM Appendix 3-35 D127/D128...
  • Page 292 4804* Home Position 4804 1 Home Position Execution type SP 4806* Carriage Save 4806 1 Carriage Save Execution type SP 4808* Factory Setting Input 4808 2 Execution Flag [0 to 1 / 0 / 1 /step] D127/D128 3-36 SM Appendix...
  • Page 293 Latest: G Color 600 4811 4 Latest: G Color 1200 [0 to 1023 / 0 / 1 digit/step] 4811 5 Latest: BkE 4811 6 Latest: BkO 4811 7 Latest: B Color 600 4811 8 Latest: B Color 1200 SM Appendix 3-37 D127/D128...
  • Page 294 Independent Dot Erase 4903 2 Ind Dot Erase: Generation Copy 4905* Select Gradation Level [0 to 255 / 0 / 1 /step] Adjusts the graduation level applying to copy application. Default (0) is 4905 1 optimal parameter. D127/D128 3-38 SM Appendix...
  • Page 295 [0 to 12 / 0 / 1 /step] 4914 7 Option: Shadow [0 to 255 / 0 / 1 /step] 4914 8 Option: IDmax [0 to 255 / 0 / 1 /step] 4918* Man Gamma Adj 4918 9 Touch [Change] displayed. SM Appendix 3-39 D127/D128...
  • Page 296 [0 to 2 / 1 / 1 /step] 4996* White Paper Detect Level [0 to 6 / 3 / 1 /step] [Dull 0 – 6 Sensitive] 4996 1 Adjusts the degree of white paper detection sensitivity. D127/D128 3-40 SM Appendix...

  • Page 297: Sp5-Xxx (Mode)

    Sets the “backing paper” button display ON/OFF on paper size selection. 5055 Display IP address Displays or does not display the IP address on the LCD. 001 Display IP address [0 or 1 / 0 / -] 0: No (Not display), 1: Yes (Display) SM Appendix 3-41 D127/D128...
  • Page 298 11: Exp. Key card (Add) 12: Exp. Key card (Deduct) This program specifies the external counter type. External Optional 0: None Counter Type 1: Expansion Device type 1 2: Expansion Device type 2 3: Expansion Device type 3 D127/D128 3-42 SM Appendix...
  • Page 299 5121 1 0 = Feed: At each paper feed  1= Exit: At each paper exit 5127 APS Mode [0: Not forbidden / 1: Forbidden] Sets APS forbidden or not. APS means “Auto paper size selection”. SM Appendix 3-43 D127/D128...
  • Page 300 Copy NV Version Displays the NVRAM version in the 001 Copy NV Version controller board. 5195 Limitless SW [0 or 1 / 0] Switches limitless paper feed for productivity or for paper run-out. 0: Productivity 1: Paper run-out D127/D128 3-44 SM Appendix...
  • Page 301 Examples: For Japan (+9 GMT), enter 540 (9 hours x 60 min.) DOM: +540 (Tokyo) 5302 NA :-300 (New York) EU :+ 60 (Paris) CH :+480 (Peking) TW :+480 (Taipei) AS :+480 (Hong Kong) 002 Time Difference [-1440 to 1440 / Area / 1 min./step ] SM Appendix 3-45 D127/D128...
  • Page 302 5th and 6th digits: The hour. [00 to 23] The 7th and 8th digits must be set to "00".  The digits are counted from the left.  Make sure that SP5-307-1 is set to "1". D127/D128 3-46 SM Appendix...
  • Page 303 00: 60 seconds (default), 01:10 seconds, 10: 20seconds, 11: 30 seconds 5404 User Code Count Clear Clears the counts for the user codes assigned by the key operator to restrict the use of the machine. Press [Execute] to clear. SM Appendix 3-47 D127/D128...
  • Page 304 Lockout Setting Lockout On/Off Switches on/off the lock on the local address book account. [0 to 1/0/1] 0: Off 1: On Lockout Threshold Sets a limit on the frequency of lockouts for account lockouts. [1 to 10/5/1] D127/D128 3-48 SM Appendix...
  • Page 305 Switches on/off masking of continuously used IDs and passwords that are identical. [0 to 1/0/1] 0: Off 1: On Mitigation Time Sets the length of time for excluding continuous access for identical user IDs and passwords. [0 to 60/15/1 min.] SM Appendix 3-49 D127/D128...
  • Page 306 Limits the number of passwords used by the access exclusion and password attack detection functions. [50 to 200/200/1 passwords] Monitor Interval Sets the processing time interval for referencing user ID and password information. [1 to 10/3/1 sec.] D127/D128 3-50 SM Appendix...
  • Page 307 These settings should be done with the System Administrator. Note: These functions are enabled only after the user access feature has been enabled. Copy Determines whether certification is required before a user can use the copy applications. [0 to 1/0/1] 0: On 1: Off SM Appendix 3-51 D127/D128...
  • Page 308 [0 to 1/0/1] 0: On 1: Off 051 SDK1 [0 or 1/ 0 / 1] 0: ON. 1: OFF 061 SDK2 Determines whether certification is required before a user can use the SDK application. 071 SDK3 D127/D128 3-52 SM Appendix...
  • Page 309 Enables/disables initiating a call for an unattended paper jam. Continuous Jams 0: Disable, 1: Enable 002* Enables/disables initiating a call for consecutive paper jams. Continuous Door Open 0: Disable, 1: Enable 003* Enables/disables initiating a call when the front door remains open. SM Appendix 3-53 D127/D128...
  • Page 310 [0 or 1 / 1 / -] 0: Off,1: On Supply Management Report call 012 Jam/Door Open Call [0 or 1 / 1 / -] 0: Off,1: On 5730 Extended Function Setting Expiration Prior Alarm Set Node Authentication Timeout 5741 D127/D128 3-54 SM Appendix...
  • Page 311 055 Proxy Password 056 Hosts Not Using Proxy 061 Accept cookie 071 Show URL Bar 072 Show Horizontal Scroll 081 Homepage 181 User Permit: Homepage 182 User Permit: Bookmark 183 User Permit: Proxy 184 User Permit: History SM Appendix 3-55 D127/D128...
  • Page 312 Turn the main power switch off and on after executing this SP. Engine Clears the engine settings. Clears the system settings. IMH Memory Clr Initializes the image file system. (IMH: Image Memory Handler) Clears MCS data. DFU Copier application Clears the copier application settings. D127/D128 3-56 SM Appendix...
  • Page 313 Clear VCS Setting Initializes the UCS (User Information Control Service) settings. Initializes the CCS (Certification and Charge-control Service) settings. 018 SRM Memory Clr Initializes the LCS (Log Count Service) settings. Web Apli Initializes Web application settings. SM Appendix 3-57 D127/D128...
  • Page 314 Input Check 5803 "Input Check" in this chapter. Output Check 5804 "Output Check" in this chapter. 5810 SC Reset 001 Fusing SC Reset Resets SC of CE-Reset. 5811* Machine Serial Display "Machine No. Setting" in this section. D127/D128 3-58 SM Appendix...
  • Page 315 Press the "Clear modes" key to delete the telephone number. Operation Use this to input the telephone number of your sales agency. Enter the number and press #. Press the "Clear modes" key to delete the telephone number. SM Appendix 3-59 D127/D128...
  • Page 316 This SP sets the port number of the proxy server used for communication between embedded RCG N and the gateway. This setting is necessary to set up embedded RCG-N.  This port number is customer information and is not printed in the SMC report. D127/D128 3-60 SM Appendix...
  • Page 317 "NVRAM Upload/Download" in this section. 5828 Network Setting IPv4 Address (Ethernet / Default: 0B16212C H (011.022.033.044) IEEE802.11) Subnet Mask (Ethernet / Default: 00000000 H (000.000.000.000) IEEE802.11) IPv4 Default Gateway Default: 00000000 H (000.000.000.000) (Ethernet / IEEE802.11) SM Appendix 3-61 D127/D128...
  • Page 318 [0: Clear 1: Print] Validates or invalidates the job spooling function for each protocol. 0: Validates 1: Invalidates bit0: LPR bit1: FTP 069 Job Spooling (Protocol) bit2: IPP bit3: SMB bit4: BMLinkS bit5: DIPRINT bit6: (Reserved) bit7: (Reserved) D127/D128 3-62 SM Appendix...
  • Page 319 091 Web (0: OFF 1: ON) [ 0 or 1 / 1 / – ] 0: Disable, 1: Enable Active IPv6 Link Local These SPs are the IPv6 status addresses (1 to 5) Address referenced on the Ethernet or wireless LAN SM Appendix 3-63 D127/D128...
  • Page 320 [0 to 1/1/1] 1: Display 0: No display 237 Web Shopping Link Visible [0: Invisible 1: Visible] 238 Web Supplies Link Visible [0: Invisible 1: Visible] 239 Web Link 1 Name Default: Null D127/D128 3-64 SM Appendix...
  • Page 321 004 HDD Formatting (Job Log) 005 HDD Formatting (Printer Fonts) 006 HDD Formatting (User Info) 007 Mail Rx Data 008 Mail Tx Data 009 HDD Formatting (Data for a Design) 010 HDD Formatting (Log) 011 HDD Formatting (Ridoc I/F) SM Appendix 3-65 D127/D128...
  • Page 322 Sets IP address to make a relation with PC designed as Capture server (CS). Normally, the value is determined automatically on CS I/O device registration. Primary srv scheme [6 letter(s) character strings] Normally, the value is determined automatically on CS I/O device registration. D127/D128 3-66 SM Appendix...
  • Page 323 Normally, the value is determined automatically on CS I/O device registration. *When the resolution cannot be output for the machine specification limit, output is done by the nearest rate within the limitation. Value Resolution 600dpi 400dpi 300dpi 200dpi SM Appendix 3-67 D127/D128...
  • Page 324 Normally, the value is determined automatically on CS I/O device registration. *When the resolution cannot be output for the machine specification limit, output is done by the nearest rate within the limitation. Value Resolution 600dpi 400dpi 300dpi 200dpi D127/D128 3-68 SM Appendix...
  • Page 325 Normally, the value is determined automatically on CS I/O device registration. *When the resolution cannot be output for the machine specification limit, output is done by the nearest rate within the limitation. Value Resolution 600dpi 400dpi 300dpi 200dpi SM Appendix 3-69 D127/D128...
  • Page 326 LAN. The number of channels available varies according to location. The default settings are set for the minimum end of the range for each area. Adjust the lower 4 bits to set the minimum number of channels. DFU  Do not change the setting. D127/D128 3-70 SM Appendix...
  • Page 327 Selects the slot time for IEEE802.11. [0 to 3 / 3 / 1] WPA Debug Lyl 1: Info, 2: Warning, 3: Error Selects the debug log for WPA authentication application. This SP is displayed only when the IEEE802.11 card is installed. SM Appendix 3-71 D127/D128...
  • Page 328 Net File process. Default: Bit SW 1000 0000 Machine management related Output related (printing, delivery) Repository related Debug log output Setting 2 Groups Not used Default: Bit SW 0000 0000 Log time stamp setting 0: Date/Hour/Minute/Second 1: Minute/Second/Msecond D127/D128 3-72 SM Appendix...
  • Page 329 Transfer Rate Sets the speed for USB data transmission. [Full Speed] [Auto Change] Vendor ID Sets the vendor ID: Initial Setting: 0x05A Ricoh Company [0x0000 to 0xFFFF/1] DFU Product ID Sets the product ID. [0x0000 to 0xFFFF/1] DFU Device Release Number Sets the device release number of the BCD (binary coded decimal) display.
  • Page 330 Delivery Server Model [0 to 4 / 0 / 1 /step] Allows changing the model of the delivery server registered by the I/O device. 0: Unknown, 1: SG1 Provided, 2: SG1 Package, 3: SG2 Provided, 4: SG2 Package D127/D128 3-74 SM Appendix...
  • Page 331 Server Scheme (Primary) Specifies the scheme of the primary delivery server. Server Port Number (Primary) Specifies the port number of the primary delivery server. Server URL Path (Primary) Specifies the URL path of the primary delivery server. SM Appendix 3-75 D127/D128...
  • Page 332 Clears the unique ID of the device used as the name in the file transfer directory. Execute this SP if the connection of the device to the delivery server is unstable. After clearing the ID, the ID will be established again automatically by cycling the machine off and on. D127/D128 3-76 SM Appendix...
  • Page 333 [5 to 255 / 250 / 1 /step] Sets the maximum entries for the address book of the WSD (SD-scanner) [0 or 1 / 0 / -] 021 Folder Auth change 0: Login user name 1: address book SM Appendix 3-77 D127/D128...
  • Page 334 HDD can be accessed only by the system administrator at this stage. Executing this SP by the service technician immediately after power on grants full address book access to all users. D127/D128 3-78 SM Appendix...
  • Page 335 This feature does not work if the card is 053 Clear Backup Info write-protected. Note: After you do this SP, go out of the SP mode, and then turn the power off. Do not remove the SD card until the Power LED stops flashing. SM Appendix 3-79 D127/D128...
  • Page 336 091 FTP Auth Port Setting identification mode. [0 to 65535 / 3671 / 1 /step] Shows the status of the encryption function for 094 Encryption Stat the address book data. D127/D128 3-80 SM Appendix...
  • Page 337 Switches access control on and off. Access Ctrl: Log Fax (Lower 0000: No access control 4 bits) 0001: Denies access to DeskTop Binder. Access Ctrl: Job Ctrl (Lower 4 bits) Access Ctrl: Device management (Lower 4 bits) SM Appendix 3-81 D127/D128...
  • Page 338 This SP is activated only when SP5848-217 is set to "2 (Transmit periodically)". Selects the transmit timing. [0 to 2 / 0 / 1/step] 217 Timing 0: No Transmit, 1: Transmit one by one 2: Transmit periodically D127/D128 3-82 SM Appendix...
  • Page 339 Always switch the machine off and on after executing this SP. Remote ROM Update 5856 Allows the technician to upgrade the firmware using a parallel cable when updating the remote ROM. [0 or 1 / 0 / 1/step] 002 Local Port 0: Disallow 1: Allow SM Appendix 3-83 D127/D128...
  • Page 340 SD Card. Up to 4 MB can be copied to an SD Card. 4 MB segments can be copied one by one to each SD Card. This SP does not execute if there is no log on the HDD with no key specified. D127/D128 3-84 SM Appendix...
  • Page 341 SD card. Make HDD Debug This SP creates a 32 MB file to store a log on the HDD. Make SD Debug Executes the making of a file (4MB) for saving debug logs. SM Appendix 3-85 D127/D128...
  • Page 342 These SPs allow you to set up to 10 keys for log files for functions that use common memory on the 005 Key 5 controller board. [ –9999999 to 9999999 / 0 / – ] 006 Key 6 007 Key 7 008 Key 8 009 Key 9 D127/D128 3-86 SM Appendix...
  • Page 343 This SP is activated only when SMTP authorization is enabled by UP mode. S/MINE: MINE Header Setting [0 to 2 / 0 /1 /step] Compliance setting for S/MINE output mail header. 0: Microsoft Outlook Express 1: Internet Draft 2: RFC SM Appendix 3-87 D127/D128...
  • Page 344 002 Reboot Type [0 or 1 / 0 / -] 0: Manual reboot, 1: Automatic reboot 5876 Security Clear 001 All clear 011 Clear NCS Security Setting Press “Execute” to activate. 015 Clear UCS Security Setting D127/D128 3-88 SM Appendix...
  • Page 345 Sets the way in which files in the document box are displayed. DocSvr Trans [5 to 20 / 10 / 1/step] Sets how many files in the document box are displayed per page. 200 Detect Mem Leak SM Appendix 3-89 D127/D128...
  • Page 346 [SDK Apli Cnt Name] *CTL 5893 Displays the counter name of each SDK application. SDK-1 SDK-2 SDK-3 SDK-4 SDK-5 SDK-6 5894 External Counter Setting 001 Switch Charge Mode [0 to 2 / 0 / 1 /step] (DFU) D127/D128 3-90 SM Appendix...
  • Page 347 The NIC and USB support features are built into the GW controller. Use this 5985 SP to enable and disable these features. In order to use the NIC and USB functions built into the controller board, these SP codes must be set to "1". SM Appendix 3-91 D127/D128...
  • Page 348 Press SP Window to return to the SP mode, select the desired print, and press "EXECUTE". 001 All (Data List) 002 SP (Mode Data List) 003 User Program 004 Logging Data 005 Diagnostic Report 006 Non-Default (Prints only SPs set to values other than defaults.) D127/D128 3-92 SM Appendix...
  • Page 349 006 Non-Default (Prints only SPs set to values other than defaults.) 007 NIB Summary 008 Capture Log 021 Copier User Program 022 Scanner SP 023 Scanner User Program 024 SDK/J Summary 025 SDK/J Application Info 026 Printer SP SM Appendix 3-93 D127/D128...
  • Page 350 System Service Mode 5994 Mirroring 001 Engine Execution type SP (DFU) 5995 Factory Mode 001 - [0 to 1 / 0 / 1 STEP/step] (DFU) D127/D128 3-94 SM Appendix...

  • Page 351: Sp6-Xxx (Peripherals)

    Displays ADF registration sensor information. When the sensor detects an original, this SP’s value becomes “1”. 015 Feed Cover Sensor [0 to 1 / 0 / 1 STEP/step] Displays ADF sensor information. When the cover opens, this SP’s value becomes “1”. SM Appendix 3-95 D127/D128...
  • Page 352 [0 to 1 / 0 / 1 STEP/step] Performs an ARDF free run in duplex scanning mode. Press "ON" to start; press "OFF" to stop. 6017 ADF Adjustment Magnification Magnification [-5 to 5 / 0 / 0.1 %/step] Adjusts vertical magnification for ADF. D127/D128 3-96 SM Appendix...
  • Page 353 Adjusts the interval used for the shading processing in the ARDF mode. Light and heat in the room may affect the scanner response. Reduce this setting if copy quality indicates that the white level is drifting during ARDF copy jobs. SM Appendix 3-97 D127/D128...

  • Page 354: Sp7-Xxx (Data Log)

    Total Paper Jam [0 to 65535 / 0 / 1/step] Jam Counter Displays the total number of copy 001 Jam Counter paper jams. Total Jam Counter including the number having 002 Total Jam Counter been reset. D127/D128 3-98 SM Appendix...
  • Page 355 050 2nd Vertical Transport SN: Late 060 4th Vertical Transport SN: Late 070 Relay SN: Late 121 Registration SN: Late 122 Fusing Exit SN: Late 123 Exit Unit Entrance SN: Late 125 Paper Exit SN: Late SM Appendix 3-99 D127/D128...
  • Page 356 134 A5 SEF Displays the number of jams according to the 142 B5 SEF paper size. [ 0 to 9999 / 0 / 1 sheet/step ] 164 LG SEF 166 LT SEF 172 HLT SEF 255 Others D127/D128 3-100 SM Appendix...
  • Page 357 010 Latest 9 Size Code Size Code Size Code A4 (S) A3 (L) DLT (L) A5 (S) A4 (L) LG (L) B5 (S) A5 (L) LT (L) LT (S) B4 (L) HLT (L) HLT (S) B5 (L) Others SM Appendix 3-101 D127/D128...
  • Page 358 Determines whether the use of PM applies to the machine or not. After selecting “Yes” (1), confirm the “SP5067” (Parts replacement operation type) setting. 7801 ROM version. / Firmware Version 255 Displays the parts number and versions of all ROMs in the machine. D127/D128 3-102 SM Appendix...
  • Page 359 PM counter (90k) clear 7807 SC/Jam Counter Reset Resets the SC, paper, original, and total jam counters. When the program ends normally, the message "Completed" is displayed. SP7-807-1 does not clear the latest 10 JAM and SC logs. SM Appendix 3-103 D127/D128...
  • Page 360 Total Memory size 7836 Displays the contents of the memory on the controller board. 7852* DF Glass Dust Check 001 Dust Detection Counter Displays each counter in the range of 0 to 65535. 002 Dust Detection Clear Counter D127/D128 3-104 SM Appendix...
  • Page 361 004 Distance (mm) 45k part Displays each of the PM distance Counter: the second last count 005 Distance (mm) 90k part 006 Distance 45k Displays each of the PM distance Counter usage rate: the second last count 007 Distance 90k SM Appendix 3-105 D127/D128...
  • Page 362 004 Distance (mm) 45k part Displays each of the PM distance Counter: the third last count 005 Distance (mm) 90k part 006 Distance 45k Displays each of the PM distance Counter usage rate: the third last count 007 Distance 90k D127/D128 3-106 SM Appendix...

  • Page 363: Sp8-Xxx (Data Log 2)

    LCDs of printers and faxes that also use these SPs. Read over the list of abbreviations below and refer to it again if you see the name of an SP that you do not understand. SM Appendix 3-107 D127/D128...
  • Page 364 Dev Counter Development Count, no. of pages developed. Dup, Duplex Duplex, printing on both sides Emul Emulation Full Color Post-print processing, i.e. finishing (punching, stapling, etc.) Full Bleed No Margins GenCopy Generation Copy Mode D127/D128 3-108 SM Appendix...
  • Page 365 Pages. A page is the total scanned surface of the original. Duplex pages count as two pages, and A3 simplex count as two pages if the A3/DLT counter SP is switched ON. PJob Print Jobs Paper PrtJam Printer (plotter) Jam SM Appendix 3-109 D127/D128...
  • Page 366 These SPs count the pages scanned by 8 192 C:Total Scan PGS each application that uses the scanner to scan images. 8 193 F:Total Scan PGS [0 to 99999999 / 0 / 1] 8 195 S:Total Scan PGS D127/D128 3-110 SM Appendix...
  • Page 367 [0 to 99999999 / 0 / 1] 8 203 These SPs count the number of large pages scanned by original type for Fax jobs. 8 205 S:LSize Scan PGS [0 to 99999999 / 0 / 1] SM Appendix 3-111 D127/D128...
  • Page 368 When 1 sheet is fed for duplex scanning the Front count is 1 and the Back count is 1.  If a jam occurs during the job, recovery processing is not counted to avoid double counting. Also, the pages are not counted if the jam occurs before the first sheet is output. D127/D128 3-112 SM Appendix...
  • Page 369 [0 to 99999999 / 0 / 1] These SPs count by size the total number of pages scanned by the Fax 8 303 application. Use these totals to compare original page size (scanning) and output page size [SP 8-443]. SM Appendix 3-113 D127/D128...
  • Page 370 001 A3 002 A4 003 A5 004 B4 005 B5 006 DLT 007 LG 008 LT 009 HLT 010 Full Bleed 254 Other (Standard) 255 Other (Custom) D127/D128 3-114 SM Appendix...
  • Page 371 These SPs count pages printed on paper sizes A3/DLT and larger. 8 391  In addition to being displayed in the SMC Report, these counters are also displayed in the User Tools display on the copy machine. SM Appendix 3-115 D127/D128...
  • Page 372 The L: counters work differently case by case. Sometimes, they count 8 426 jobs/pages stored on the document server Sometimes, they include occasions when the user uses a file that is already on the document server. D127/D128 3-116 SM Appendix...
  • Page 373 8 pages on 1 side (8-Up) 010 9in1 9 pages on 1 side (9-Up) 011 16in1 16 pages on 1 side (16-Up) 012 Booklet 013 Magazine 014 2in1+Booklet 015 4in1+Booklet 016 6in1+Booklet 017 8in1+Booklet 018 9in1+Booklet 019 2in1+Magazine 020 4in1+Magazine SM Appendix 3-117 D127/D128...
  • Page 374 Pages that are only partially printed with the n-Up functions are counted as 1 page.  Here is a summary of how the counters work for Booklet and Magazine modes: Booklet Magazine Original Original Count Count Pages Pages D127/D128 3-118 SM Appendix...
  • Page 375 [0 to 99999999 / 0 / 1] 8 447 These SPs count by the number of the page classified by paper size. The page is printed by Other applications. 001 A3 002 A4 003 A5 004 B4 SM Appendix 3-119 D127/D128...
  • Page 376 008 Tray 7 Currently not used. 009 Tray 8 Currently not used. 010 Tray 9 Currently not used. 011 Tray 10 Currently not used. 012 Tray 11 Currently not used. 013 Tray 12 Currently not used. D127/D128 3-120 SM Appendix...
  • Page 377 These SPs count by paper type the number pages printed by the fax application. P:PrtPGS/Ppr Type [0 to 99999999 / 0 / 1] 8 464 These SPs count by paper type the number pages printed by the printer application. SM Appendix 3-121 D127/D128...
  • Page 378 [0 to 99999999 / 0 / 1] 8 511 Printed by all applications. P:PrtPGS/Emul [0 to 99999999 / 0 / 1] 8 514 Printed by the printer application. 001 RPCS 002 RPDL 003 PS3 004 R98 005 R16 006 GL/GL2 D127/D128 3-122 SM Appendix...
  • Page 379 Print finishing options for received faxes are currently not available. P:PrtPGS/FIN [0 to 99999999 / 0 / 1] 8 524 These SPs count by finishing mode the total number of pages printed by the Print application. SM Appendix 3-123 D127/D128...
  • Page 380 001 Sort 002 Stack 003 Staple 004 Booklet 005 Z-Fold 006 Punch 007 Other 008 Inside-Fold 009 Three-IN-Fold 010 Three-OUT-Fold 011 Four-Fold 012 KANNON-Fold 013 Perfect-Bind 014 Ring-Bind D127/D128 3-124 SM Appendix...
  • Page 381 The L: counters work differently case by case. Sometimes, they count 8 556 jobs/pages stored on the document server Sometimes, they include occasions when the user uses a file that is already on the document server. 001 Perfect-Bind 002 Ring-Bind SM Appendix 3-125 D127/D128...
  • Page 382 O:A Sheet Of Paper 8 567 Printed by Other application. 001 Total: Over A3/DLT 002 Total: Under A3/DLT 003 Duplex: Over A3/DLT 004 Duplex: Under A3/DLT D127/D128 3-126 SM Appendix...
  • Page 383 [0 to 99999999 / 0 / 1] 001 B/W 8 604 P: Coverage Counter [0 to 99999999 / 0 / 1] 001 B/W 8 606 L: Coverage Counter [0 to 99999999 / 0 / 1] 001 B/W SM Appendix 3-127 D127/D128...
  • Page 384 If a document is sent to more than one destination with a Group transmission, the count is done for each destination.  Polling transmissions are counted but polling RX are not.  Relay, memory, and confidential mailbox transmissions and are counted for each destination. D127/D128 3-128 SM Appendix...
  • Page 385 If a document is sent to more than one destination with a Group transmission, the count is done for each destination.  Polling transmissions are counted but polling RX are not.  Relay, memory, and confidential mailbox transmissions and are counted for each destination. SM Appendix 3-129 D127/D128...
  • Page 386 For example, if a 10-page document is sent to 200 addresses, the count is 10 for the first 100 destinations and the count is also 10 for the second 100 destinations, for a total of 20.). D127/D128 3-130 SM Appendix...
  • Page 387 If the job is canceled before storage on the Scan Router server finishes, the count is not done.  The count is executed even if there is confirmation of the arrival at the Scan Router server. SM Appendix 3-131 D127/D128...
  • Page 388 When sending the same message to more than one place using broadcasting, the pages are only counted once. (For example, a 10-page fax is sent to location A and location B. The counter goes up by 10, not 20.) D127/D128 3-132 SM Appendix...
  • Page 389 [0 to 99999999 / 0 / 1] PGS/Comp 8 715 These SPs count the number of pages sent by each compression mode. -001 JPEG/JPEG2000 TIFF M/S -002 (Multi/Single) -003 PDF -004 Other -005 PDF/Comp -006 PDF/A SM Appendix 3-133 D127/D128...
  • Page 390 8 771 This SP counts the total number of developed images. 001 Total Toner Bottle Info. *BICU [0 to 99999999/ 0 / 1] 8 781 This SP counts the total number of developed images. 001 BK D127/D128 3-134 SM Appendix...
  • Page 391 110 Paper Cut(%):Last Cvr Cnt:0-10% *BICU [0 to 99999999/ 0 / 1] 8 851 These SPs display the number of scanned sheets on which the coverage of each color is from 0% to 10%. 011 0-2%:Bk SM Appendix 3-135 D127/D128...
  • Page 392 These SPs display the number of scanned sheets on which the coverage of each color is 31% or higher. 001 Bk Page/Toner Bottle *BICU [0 to 99999999/ 0 / 1] 8 891 This SP displays the number of sheets output by the scan application. 001 Bk D127/D128 3-136 SM Appendix...
  • Page 393 HDD (while engine is not operating). Engine not operating. Includes time while controller saves data to HDD. Does not include 002 Standby Time time spent in Energy Save, Low Power, or Off modes. SM Appendix 3-137 D127/D128...
  • Page 394 001 Ctrl Standby Time 002 STR Time 003 Main Power Off Time 004 Reading and Printing Time 005 Printing Time 006 Reading Time 007 Eng Waiting Time 008 Low Pawer State Time 009 Silent State Time D127/D128 3-138 SM Appendix...
  • Page 395 001 Total 003 Copy: BW 007 Printer: BW 010 FaxP: BW 013 Duplex 023 Copy: BW(%) 027 Printer: BW(%) 030 Fax Print: BW(%) 101 SedTtl: FC 102 SendTtl: BW 103 FaxSend 104 FaxSend: BW 105 FaxSend: BW SM Appendix 3-139 D127/D128...

  • Page 396: Sp-9Xxx (Etc)

    013 Total Count Clear Time  Control cycle on printing,  Repeat-temperature correction,  CPM-down counter [0 to 999 / 60 / 1 sec/step ] 014 Print Prepare Time Sets the print preparation time. D127/D128 3-140 SM Appendix...
  • Page 397 019 Added Temp: T19 [0 to 50 / 5 / 1 deg/step ] 020 Added Temp: T20 [0 to 50 / 1 / 1 deg/step ] 021 Added Temp: T21 [0 to 50 / 45 / 1 deg/step ] SM Appendix 3-141 D127/D128...
  • Page 398 038 Added Temp: T38 [0 to 50 / 16 / 1 deg/step ] 039 Added Temp: T39 [0 to 50 / 5 / 1 deg/step ] 040 Added Temp: T40 [0 to 50 / 1 / 1 deg/step ] D127/D128 3-142 SM Appendix...
  • Page 399 018 Added Time: S18 [0 to 999 / 15 / 1 sec/step ] 019 Added Time: S19 [0 to 999 / 12 / 1 sec/step ] 020 Added Time: S20 [0 to 999 / 10 / 1 sec/step ] SM Appendix 3-143 D127/D128...
  • Page 400 0: Not fusing jam existing / 1: Fusing jam existing This SP tells whether a fusing jam exists or not. 9947 Fuser SC 001 Number [0 to 999 / 0 / 1/step ] 002 Detail [0 to 99 / 0 / 1/step ] D127/D128 3-144 SM Appendix...
  • Page 401 [0 to 100 / 60 / 0.01 %/step ] 002 Duty step [0 to 100 / 10 / 0.01 %/step ] 003 Last duty [0 to 100 / 30 / 0.01 %/step ] 004 Repeat count [0 to 255 / 2 / 1/step ] SM Appendix 3-145 D127/D128...
  • Page 402 [0 to 100 / 30 / 0.01 %/step ] 002 Duty step [0 to 100 / 5 / 0.01 %/step ] 003 Last duty [0 to 100 / 65 / 0.01 %/step ] 004 Repeat count [0 to 255 / 4 / 1/step ] D127/D128 3-146 SM Appendix...
  • Page 403 [0 to 100 / 60 / 0.01 %/step ] 002 Duty step [0 to 100 / 10 / 0.01 %/step ] 003 Last duty [0 to 100 / 30 / 0.01 %/step ] 004 Repeat count [0 to 255 / 2 / 1/step ] SM Appendix 3-147 D127/D128...

  • Page 404: Input Check (Sp5-803)

    Not Set Mechanical Counter Set Not Set Key Counter Set See the table below BCU Version See the table below Bypass Tray Check Not Set Cover Right Check Open Closed Bank1 SNS Paper detected Not detected D127/D128 3-148 SM Appendix...
  • Page 405 Scanner HP Sensor In Home Position Position Platen Cover Sensor Open Closed * The items using more than 2 bits Num. Sensor/Switch Bit2 Bit1 Bit0 Key Counter Set Detected 1 Detected 2 BCU Version Ver.1 Ver.2 Ver.3 SM Appendix 3-149 D127/D128...

  • Page 406: Output Check (Sp5-804)

    Main Motor: CCW: High Toner Bottle Motor Exhaust Fan Motor: High Exhaust Fan Motor: Low CTL Fan Registration CL 1st Paper Feed CL Fusing SOL Dehumidification Heater P.P.: Image Transfer: - P.P.: Image Transfer: + P.P.: Separation Voltage D127/D128 3-150 SM Appendix...
  • Page 407 Selecting "ON" checks that one of these motors normally operates. Selecting "OFF" turns off the motor that you have started by selecting "ON." However, this does not guarantee that the motor normally stops during normal operation. SM Appendix 3-151 D127/D128...

  • Page 408: Printer Service Mode (Print Sp Tables)

    "Card Save Function" in the service tables of Field Service Manual). bit 5 bit 6 bit 7 [RPCS,PCL]: Printable area frame border 0: Disable 1: Enable Enable: The machine prints all RPCS and PCL jobs with a border on the edges of the printable area. D127/D128 3-152 SM Appendix...
  • Page 409 [PCL5e/c]: Legacy HP compatibility 0: Disable 1: Enable Enabled: Uses the same left margin as older HP models such as HP4000/HP8000. In other words, the left margin defined in the job (usually "<ESC>*r0A") will be changed to "<ESC>*r1A" SM Appendix 3-153 D127/D128...
  • Page 410 Increase max number of the stored jobs Disable Enable to 1000 jobs. (100) (1000) Enabled: Changes the maximum number of jobs that can be stored on the HDD via Job Type settings to 1000. The default is 100. bit 5 D127/D128 3-154 SM Appendix...
  • Page 411 006 Bit Switch 6 DFU 1001 Bit Switch 007 Bit Switch 7 DFU 1001 Bit Switch 008 Bit Switch 8 bit 0 bit 1 bit 2 bit 3 bit 4 bit 5 bit 6 bit 7 SM Appendix 3-155 D127/D128...
  • Page 412 SP5-967. When you select "1" the document server is enabled regardless of service mode SP5-967. 1110 Media Print Device Setting [0: Disabled 1: Enabled] Sets I/F (USB/SD device) Enabled/Disabled on the media print function. D127/D128 3-156 SM Appendix...

  • Page 413: Sp Modes Related To Printer Controller

    Section "Memory Clear" in this chapter for details. Selects the brand name and the production name for Plug & Play 5907 Windows Plug & Play. This information is stored in Maker/Model Name NVRAM. Self-Diagnose 7832 Displays the controller self-diagnostic result. Result Display SM Appendix 3-157 D127/D128...

  • Page 414: Scanner Program Mode Table (Scanner Sp Tables)

    Enables or disables the network TWAIN scanner function. [0: Enable, 1: Disable] 1010* Non Display ClearLight Sets the clear light PDF display ON/OFF [0: OFF 1: ON] 1011* Org Count Disp Sets the original counter display ON/OFF [0: OFF 1: ON] D127/D128 3-158 SM Appendix...
  • Page 415 [5 to 95 / 40 / 1/step] I-Qual) Comp3: 5-95 (Low I-Qual) [5 to 95 / 65 / 1/step] Comp4: 5-95 (Highest [5 to 95 / 80 / 1/step] I-Qual) Comp5: 5-95 (Lowest [5 to 95 / 95 / 1/step] I-Qual) SM Appendix 3-159 D127/D128...
  • Page 416 95 (highest ratio) Compression Ratio (Normal) [5 to 95 / 25 / 1/step] JPEG2000 Compression Ratio (High) [5 to 95 / 20 / 1/step] JPEG2000 For the settings of the image quality, see the copier SP-mode table. D127/D128 3-160 SM Appendix...
  • Page 417 APPENDIX: FAX TROUBLESHOOTING GUIDE R E V I S I O N H I S T O RY Pag e Date Ad d ed / Upd ated / New None...

  • Page 419: Appendix: Fax Troubleshooting Guide

     The other party is out of paper or has a DCN received jammed printer. 0-01  unexpectedly The other party pressed Stop during communication. Incompatible modem at the 0-03 The other terminal is incompatible. other end SM Appendix D127/D128...
  • Page 420 Replace the NCU or FCU. The other terminal did not  0-06 The other end may be defective or reply to DCS incompatible; try sending to another machine.  Check for line problems. Cross reference See error code 0-04. D127/D128 SM Appendix...
  • Page 421  Noisy line: resend. Non-standard post  Try adjusting the tx level and/or cable 0-14 message response code equalizer settings. received  Replace the NCU or FCU. Cross reference See error code 0-08. SM Appendix D127/D128...
  • Page 422 0-21 The remote machine may be defective or may received within 5 s of the have disconnected. previous EOL signal Cross reference Maximum interval between EOLs and between ECM frames - G3 Bit Switch 0A, bit 4 D127/D128 SM Appendix...
  • Page 423 Ask the other party to contact the functions that the receiving manufacturer. machine cannot handle.  The data reception (not Check the line connection.  0-33 ECM) is not completed The other terminal may have a defective within 10 minutes. modem/NCU/FCU. SM Appendix D127/D128...
  • Page 424 T.30 mode, to noise, etc. 0-76 because it could not detect  Check the line connection and condition. a JM in response to CM  Try making a call to another V.8/V.34 fax. (CM timeout). D127/D128 SM Appendix...
  • Page 425 The signal did not stop within 10 s. due to abnormal signaling  0-85 Turn off the machine, then turn it back on. in V.34 control channel  If the same error is frequent, replace the FCU. restart. SM Appendix D127/D128...
  • Page 426 JBIG data reconstruction 2-25 error (BIH error)  JBIG data error JBIG data reconstruction  2-26 Check the sender’s JBIG function. error (Float marker error)  Update the MBU ROM. JBIG data reconstruction 2-27 error (End marker error) D127/D128 SM Appendix...
  • Page 427 The machine at the other end may be mismatch (Protection defective. against Wrong Connections)  5-10 DCR timer expired Replace the FCU. Storage impossible 5-20 because of a lack of  Temporary memory shortage. memory  Test the SAF memory. 5-21 Memory overflow SM Appendix D127/D128...
  • Page 428 Defective FCU. 6-06  error The other terminal may be defective.  G3 ECM - PIP/PIN The other end pressed Stop during 6-08 received in reply to communication.  PPS.NULL The other terminal may be defective. D127/D128 4-10 SM Appendix...
  • Page 429 SIP server.  Error occurred during sending to the SMTP server. Occurs for any error other than 14-01 14-00 SMTP Send Error to 16. For example, the mail address of the system administrator is not registered. SM Appendix 4-11 D127/D128...
  • Page 430  Access to SMTP Server SMTP server operating incorrectly 14-04  Denied (550) Direct SMTP sending not operating correctly D127/D128 4-12 SM Appendix...
  • Page 431 Failed to access the SMTP server because the transmission failed.  Data Send to SMTP Server SMTP server operating incorrectly 14-08  Failed (5XX) Destination folder setting incorrect.  Direct SMTP sending not operating correctly.  Software application error. SM Appendix 4-13 D127/D128...
  • Page 432 Update the software because of the defective 14-17 Incorrect Ticket software.  The access to MCS file is denied due to the no permission of access. 14-18 Access to MCS File Error  Update the software because of the defective software. D127/D128 4-14 SM Appendix...
  • Page 433 Not even one return notification can be downloaded:  UCS Destination The address book was being edited. 14-51  Download Error The number for the specified destination does not exist (it was deleted or edited after the job was created). SM Appendix 4-15 D127/D128...
  • Page 434 PC.  POP3/IMAP4 settings incorrect.  Occurs only during manual reception. Transmission cannot be received due to 15-13 Receive Buffer Full insufficient buffer space. The buffer is being used for mail send or Scan-to-Email. D127/D128 4-16 SM Appendix...
  • Page 435 15-43 Address Format Error Gateway.  The number of addresses for the Off Ramp 15-44 Addresses Over Gateway exceeded the limit of 30. Attachment File Format  15-61 The attached file is not TIFF format. Error SM Appendix 4-17 D127/D128...
  • Page 436 Return Receipt, or there is a problem with the firmware.  Could not find the Original Message ID line in 15-74 MDN Message ID Error the header of the Return Receipt, or there is a problem with the firmware. D127/D128 4-18 SM Appendix...
  • Page 437  Divide the original into more than one page.  Original length exceeded Check the resolution used for scanning. Lower 22-00 the maximum scan length the scan resolution if possible.  Add optional page memory. SM Appendix 4-19 D127/D128...
  • Page 438 V.34 modem error Replace the FCU.  Update the SG3 modem ROM.  Replace the SG3 board. F6-xx SG3 modem error  Check for line noise or other line problems.  Try communicating another V.8/V.34 fax. D127/D128 4-20 SM Appendix...

  • Page 439: Ifax Troubleshooting

     Check if there is an IP address conflict 3. LAN settings in with other PCs. the machine [Use the “Network” function in the User Tools. If there is an IP address conflict, inform the administrator.] SM Appendix 4-21 D127/D128...
  • Page 440 [Ask the administrator to check. 2. E-mail server Send a test e-mail with the machine’s own number as the destination. The machine receives the returned e-mail if the communication is performed successfully.] D127/D128 4-22 SM Appendix...
  • Page 441 Error message by another address on the same network, Between e-mail e-mail from the using the application e-mail software. server and internet network of the  Check the error e-mail message. destination. [Inform the administrator of the LAN.] SM Appendix 4-23 D127/D128...

  • Page 442: Ip-Fax Troubleshooting

    DNS server registered when host name Contact the network administrator. specified? Check whether the remote fax is a T38 Remote fax a T.38 terminal? terminal. Check that the remote fax is switched 10 Remote fax switched off or busy? D127/D128 4-24 SM Appendix...

  • Page 443: Cannot Send Via Voip Gateway

    Check the remote fax number. Cannot breach the firewall. Send by Firewall/NAT is installed? using another method (Fax, Internet Fax) Transmission sent manually? Manual sending not supported. IP address of local fax registered? Register the IP address. SM Appendix 4-25 D127/D128...

  • Page 444: Cannot Send By Alias Fax Number

    (Fax, Internet Fax) Transmission sent manually? Manual sending not supported. Gatekeeper installed correctly? Contact the network administrator. Gatekeeper power switched on? Contact the network administrator. IP address/host name of Gatekeeper Check the IP address/host name. correct? D127/D128 4-26 SM Appendix...
  • Page 445 Raise the delay level. 15 Network bandwidth too narrow? IPFAX SW 01 Bit 0 to 3 Lower the modem transmission baud rate. IPFAX SW 05 Check whether the remote fax 16 Remote fax cancelled transmission? cancelled the transmission. SM Appendix 4-27 D127/D128...

  • Page 446: Ip-Fax Reception

    DNS server registered when host name  The sender machine displays this specified on sender side? error code if the sender fax is a Ricoh model. Request the system administrator to increase the bandwidth. Network bandwidth too narrow? Lower the start modem reception baud rate on the receiving side.

  • Page 447: Cannot Receive By Voip Gateway

    Request the network administrator to Network bandwidth too narrow? increase the bandwidth. G3 fax connected? Check that G3 fax is connected. G3 fax power switched on? Check that G3 fax is switched on. SM Appendix 4-29 D127/D128...

  • Page 448: Cannot Receive By Alias Fax Number

    Contact the network administrator.  Gatekeeper installed correctly? The sender machine displays this error code when the sender fax is a Ricoh model. Contact the network administrator.  Power to Gatekeeper switched on? The sender machine displays this error code when the sender fax is a Ricoh model.
  • Page 449 Gatekeeper host name specified on The sender machine displays this sender’s side? error code when the sender fax is a Ricoh model. Request the sender to check the settings. User Parameter SW 34 Bit 0 Enable H.323 SW is set to on? ...
  • Page 451 APPENDIX: FAX SERVICE PROGRAM R E V I S I O N H I S T O RY Pag e Date Ad d ed / Upd ated / New None...

  • Page 453: Appendix: Fax Service Program

    001 – 032 00 – 1F for the fax option "p.5-8 "Bit Switches"") G3-1 Switch Change the bit switches for the protocol settings of 001 – 016 00 – 0F the standard G3 board "p.5-8 "Bit Switches"") SM Appendix D127/D128...

  • Page 454: Sp2-Xxx (Ram)

    Change RAM data for the fax board directly. Memory Dump G3-1 Memory Print out RAM data for the fax board. Dump G3-1 NCU Parameters NCU parameter settings for the standard G3 001 – 023 CC, 01 – 22 board. ( "p.5-69 "NCU Parameters"") D127/D128 SM Appendix...

  • Page 455: Sp3-Xxx (Machine Set)

    Memory Lock on this line, Disabled turn this SP on. IPFAX Port Settings H323 Port SIP Port RAS Port Gatekeeper port T.38 Port SIP Server Port IPFAX Protocol Select "H323" or "SIP". Priority FAX SW 001 – 032 00 – 1F SM Appendix D127/D128...

  • Page 456: Sp4-Xxx (Rom Version)

    SRAM and files in the SAF memory. Reset All Bit Switches Initializes all the current bit switch settings. Reset Secure Bit Switches Initializes only the security bit switches. If you select automatic output/display for the user parameter switches, the security settings are initialized. D127/D128 SM Appendix...

  • Page 457: Sp6-Xxx (Report)

    Journal Print out The machine prints all the communication All Journals records on the report. The machine prints all communication records Specified Date after the specified date. SM Appendix D127/D128...
  • Page 458 Scanner Condition IP Protocol Dump List Prints the protocol dump list of all All Communications communications for the IP fax line. Prints the protocol dump list of the last 1 Communication communication for the IP fax line. D127/D128 SM Appendix...

  • Page 459: Sp7-Xxx (Tests)

    These are the test modes for PTT approval. G3-1 Modem Tests G3-1 DTMF Tests Ringer G3-1 V34 Tests (S2400baud) G3-1 V34 Tests (S2800baud) G3-1 V34 Tests (S3000baud) G3-1 V34 Tests (S3200baud) G3-1 V34 Tests (S3429baud) Recorded Message Test SM Appendix D127/D128...

  • Page 460: Bit Switches

    0: Disabled, 1: Enabled transmission parameters. Not used Do not change Technical data printout on the 1: Instead of the personal name, the following data Journal are listed on the Journal for each G3 0: Disabled communication. 1: Enabled D127/D128 SM Appendix...
  • Page 461 Always each communication reset this bit to 0 after finishing testing. 0: Off If system switch 09 bit 6 is at “1”, the list is only 1: On printed if there was an error during the communication. SM Appendix D127/D128...
  • Page 462 RDS operation takes place, RDS will not User selectable switch off until this time limit has expired. Bit 7: 1, Bit 6: 1 (1,1): At any time, an RDS system can access the Always enabled machine. D127/D128 5-10 SM Appendix...
  • Page 463 System Switch 06 - Not used (Do not change the factory settings.) System Switch 07 - Not used (Do not change the factory settings.) System Switch 08 - Not used (Do not change the factory settings.) SM Appendix 5-11 D127/D128...
  • Page 464 00 bit 6 is set to 1. 0: Print for all communications 1: Set this bit to 1 when you wish to print a protocol 1: Print only when there is a dump list only for communications with errors. communication error D127/D128 5-12 SM Appendix...
  • Page 465 System Switch 0B - Not used (Do not change the factory settings.) System Switch 0C - Not used (Do not change the factory settings.) System Switch 0D - Not used (Do not change the factory settings.) SM Appendix 5-13 D127/D128...
  • Page 466 06: Denmark 17: New Zealand Cross reference NCU country code: 07: Finland 18: Singapore SP No. 2-103-001 for G3-1 08: Ireland 19: Malaysia 09: Norway 1A: China 0A: Sweden 1B: Taiwan 0B: Switz. 1C: Korea D127/D128 5-14 SM Appendix...
  • Page 467 1: The TTI (TTI_1 or TTI_2) which is selected for Quick/Speed dial are used all destinations during broadcasting. 1: The same TTI is used for all *TTI= Transmit Terminal Identification destinations 4-7 Not used Do not change the factory settings. SM Appendix 5-15 D127/D128...
  • Page 468 A4 page, if the TTI is moved over by more than 50 mm, it may overwrite the page number. System Switch 13 - Not used (do not change these settings) System Switch 14 - Not used (do not change these settings) D127/D128 5-16 SM Appendix...
  • Page 469 Do not change System Switch 16 [SP No. 1-101-023] FUNCTION COMMENTS Parallel Broadcasting 1: The machine sends messages simultaneously 0: OFF using all available ports during broadcasting. 1: ON Not used Do not change these settings. SM Appendix 5-17 D127/D128...
  • Page 470 Default: 0x80(512k Byte) [i.e.: 80 changes to 128 in hex to decimal conversion. 128x4= 512K Byte] System Switch 1B - Not used (do not change these settings) System Switch 1C - Not used (do not change these settings) D127/D128 5-18 SM Appendix...
  • Page 471 This bit switch is ignored for parallel memory transmission. This bit determines which identifier, RTI or CSI, is RTI/CSI display priority displayed on the LCD while the machine is 0: RTI 1: CSI communicating in G3 non-standard mode. SM Appendix 5-19 D127/D128...
  • Page 472 0: After receiving each page 1: The machine prints the complete message after 1: After receiving all pages the machine receives all the pages in the memory. 4-6 Not used Do not change the factory settings. D127/D128 5-20 SM Appendix...

  • Page 473: I-Fax Switches

    0: Not selected 1: Selected Reserved (B4) This function can keep a transmitting operation from a destination’s incapacity error for the size Reserved (A2) limitation. Reserved Reserved Not used Do not change the factory settings. SM Appendix 5-21 D127/D128...
  • Page 474 When this switch is On (1): Images scanned in inches are sent in inches. Images scanned in mm are converted to inches. Images received in inches are transmitted in inches. Images received in mm are converted to inches. D127/D128 5-22 SM Appendix...
  • Page 475 0: Prints 1st page only. 1: Prints all pages. Text String for Return Receipt This setting determines the text string output for the Return Receipt that confirms the transmission was received normally at the destination. SM Appendix 5-23 D127/D128...
  • Page 476 0: 200 x 200 1: 400 x 400 The “1” setting requires installation of the Function Upgrade Card in order to have enough SAF (Store and Forward) memory to receive images at 400 x 400 resolution. D127/D128 5-24 SM Appendix...
  • Page 477 This switch does not apply for condition 3) when the RX system is set up for memory sending, delivery by F-code, sending with SMTP RX and when operators are using FOL (to prevent problems when receiving transmissions). 2-7 Not Used SM Appendix 5-25 D127/D128...
  • Page 478 00-FF (0 to 1024 KB: HEX)  The hexadecimal number you enter is multiplied by 4 KB to determine the amount of memory. D127/D128 5-26 SM Appendix...
  • Page 479 This function applies to the following notification mail:  Transmitting result notification mail  Folder transfer result notification mail  Receiving result notification mail  Memory-near-full notification mail  Job-near-full notification mail  Memory-full notification mail  Job-full notification mail SM Appendix 5-27 D127/D128...
  • Page 480 SMTP protocol. 0: Off. 1: On. Encryption Setting for SMTP RX Files Selects the encryption for SMTP RX files ON/OFF when the address encryption setting is “Individual Setting”. 0: OFF. 1: ON. 3-7 Not used D127/D128 5-28 SM Appendix...

  • Page 481: Printer Switches

    1: The machine prints the received and printed 1: Enabled date and time at the bottom of each received page. 3-7 Not used Do not change the settings. Printer Switch 01 - Not used (do not change the settings) [SP No. 1-103-002] SM Appendix 5-29 D127/D128...
  • Page 482 Parameter Switch 0F (15), or which is 4th paper feed station usage used for the Specified Cassette Selection for fax printing feature. 0: Enabled 1: Disabled Selects LCT use Enabled/Disabled 0: Enabled 1: Disabled 5-7 Not used Do not change the settings. D127/D128 5-30 SM Appendix...
  • Page 483 00-0F (0-15 mm: Hex) than A4, then the 10 mm are cut and only 1 page Default: 6 mm prints. If the received document is 10 mm longer than A4, then the document is split into 2 pages. SM Appendix 5-31 D127/D128...
  • Page 484 Bit 6: 0, Bit 5: 1 = 15 mm Bit 6: 1, Bit 5: 1 = Not used Not used. Do not change the setting. Printer Switch 05 - Not used (do not change the settings) D127/D128 5-32 SM Appendix...
  • Page 485 Printer Switch 0A - Not used (do not change the settings) [SP No. 1-103-011] Printer Switch 0B - Not used (do not change the settings) [SP No. 1-103-012] Printer Switch 0C - Not used (do not change the settings) [SP No. 1-103-013] SM Appendix 5-33 D127/D128...
  • Page 486 Refer to Detailed Section Descriptions for Bit 4: 1, Bit 3: 0 = Same size more on this feature. Bit 4: 1, Bit 3: 1 = Not used Not used Do not change the settings. D127/D128 5-34 SM Appendix...
  • Page 487 0: Disabled / 1: Enabled This SW is disabled on Report/List-Output. Stapling area setting for 0: Left side area stapled Duplex-Print 1: Upper side area stapled Not used Do not change the settings. SM Appendix 5-35 D127/D128...

  • Page 488: Communication Switches

    Closed User Group (CUG) connecting ON/OFF switch 0: All Fax received (for RX) 1: Fax only from a sender machine that has the 0: OFF same polling ID as the receiver, can be received. 1: ON D127/D128 5-36 SM Appendix...
  • Page 489 The Low and High threshold values depend on the sub-scan resolution, and are as follows. G3 Burst error threshold 0: Low 1: High 100 dpi 6(L) 12(H) 200 dpi 12(L) 24(H) 300 dpi 18(L) 36(H) 400 dpi 24(L) 48(H) SM Appendix 5-37 D127/D128...
  • Page 490 Determines whether remote switching is ON/OFF mode on receiving fax transmission, in TEL mode. 0: OFF 1: ON Remote switch setting for FAX Determines whether remote switching is ON/OFF mode on auto receiving, in FAX mode. 0: OFF 1: ON D127/D128 5-38 SM Appendix...
  • Page 491 Communication Switch 09 [SP No. 1-104-010] FUNCTION COMMENTS Adjusts the interval of the IP-fax dialing. The interval of IP-fax dialing is calculated by 0-7 IP-Fax dial interval setting following formula. [Interval time = specified value with this switch x 2 sec] SM Appendix 5-39 D127/D128...
  • Page 492 0: OFF 1: ON 5-7 Not used Do not change the settings. Communication Switch 0C – Not used (do not change the settings) D127/D128 5-40 SM Appendix...
  • Page 493 Communication Switch 0F – Not used (do not change the settings.) Communication Switch 10 [SP No. 1-104-017] FUNCTION COMMENTS Memory transmission: Maximum number of dialing 01 – FE (Hex) times attempts to the same destination SM Appendix 5-41 D127/D128...
  • Page 494 1: The machine converts the scanned data or stored data in the SAF memory to the format which was specified in the set-up protocol (DIS/NSF) before transmission. 1-5 Not used Do not change the factory settings. D127/D128 5-42 SM Appendix...
  • Page 495 Determines whether PSTN dial-in routine function PSTN dial-in routine by which reception information is transferred to Enabled/Disabled switch some destinations, enabled/disabled. 0: Disabled / 1: Enabled PSTN dial-in number is 4 digits. Not used Do not change the settings. SM Appendix 5-43 D127/D128...
  • Page 496 Example: If “0” is the PSTN access code, set bit 0 0: On to 1. When the machine detects “0” as the first 1: Off dialed number, it automatically disables V.8 protocol. (Alternatively, if “3” is the PSTN access code, set bit 3 to 1.) D127/D128 5-44 SM Appendix...
  • Page 497 Do not change the settings. Communication Switch 1D - Not used (do not change the settings) Communication Switch 1E - Not used (do not change the settings) Communication Switch 1F - Not used (do not change the settings) SM Appendix 5-45 D127/D128...

  • Page 498: G3-1 Switches

    Private G3 FAX line This function is used in the situation that one fax is enabled/disabled switch connected to the other directly without switching 0: Disabled / 1:Enabled equipment. Not used Do not change the settings. D127/D128 5-46 SM Appendix...
  • Page 499 1: Disables NSF/NSS signals (these are used in non-standard mode communication) 1-6 Not used Do not change the settings. Short preamble Refer to Appendix B in the Group 3 Facsimile 0: Disabled 1: Enabled Manual for details about Short Preamble. SM Appendix 5-47 D127/D128...
  • Page 500 (ITU-T standard) 1: When using ECM, the machine sends a CTC to drop back the modem rate after receiving four PPRs. PPR, CTC: These are ECM protocol signals. This bit is not effective in V.34 communications. D127/D128 5-48 SM Appendix...
  • Page 501 0 - F (Hex); 0 - 15 bits threshold If the number of error bits in the received TCF is below this threshold, the machine informs the sender that training has succeeded. Not used Do not change the settings. SM Appendix 5-49 D127/D128...
  • Page 502 7.2 kbps, if the initial modem rate is set at these Bit 5: 0, Bit 4: 1 = V.17 speeds. Bit 5: 1, Bit 4: 0 = V.34 Bit 5: 1, Bit 4: 1 = Reserved Not used Do not change the settings. D127/D128 5-50 SM Appendix...
  • Page 503 If a modem rate 14.4 kbps or slower is selected, V.8 protocol should be 19.2k disabled manually. Cross reference: 21.6k V.8 protocol on/off - G3 switch 03, bit2 24.0k 26.4k 28.8k 31.2k 33.6k Other settings - Not used SM Appendix 5-51 D127/D128...
  • Page 504 V.29  If V.34 is not selected, V.8 protocol must be disabled manually. V.27ter, Cross reference: V.29, V.17 V.8 protocol on/off - G3 switch 03, bit2 V.27ter, V.29, V.17, V.34 Other settings - Not used D127/D128 5-52 SM Appendix...
  • Page 505 Bit 3: 1, Bit 2: 1 = High Modem rate fallback occurs frequently.  This setting is not effective in V.34 communicatio PSTN cable equalizer (V.8/V.17 rx mode: External) Keep this bit at “1”. 0: Disabled 1: Enabled SM Appendix 5-53 D127/D128...
  • Page 506 Bit 1: 1, Bit 0: 0 = Medium Communication error Bit 1: 1, Bit 0: 1 = High Modem rate fallback occurs frequently.  This setting is not effective in V.34 communications. D127/D128 5-54 SM Appendix...
  • Page 507 Bit 1: 1, Bit 0: 1 = Reserved Select cancellation of high-speed RX if carrier signal This switch setting determines if high-speed lost while receiving receiving ends if the carrier signal is lost when 0: Off receiving during non-ECM mode 1: On SM Appendix 5-55 D127/D128...
  • Page 508 Refer to error code 0-20. ITU-T T.30 recommendation: The first line should come within 5 s of CFR. Not used Do not change the settings. G3 Switch 0B Not used (do not change the settings). D127/D128 5-56 SM Appendix...
  • Page 509 3000-2250ms: 3000-50xNms High order bit 3000 – 50 x Nms 0F (3000 ms) < N < FF (2250 00-0E(3000-3700ms: 3000+50xNms Low order bit 3000 – 50 x Nms 0F (3000 ms) < N < 0F (3700 ms) SM Appendix 5-57 D127/D128...
  • Page 510 Do not change the settings. Sidaa manual calibration 1: manually calibrates for communication with a setting line, whose current change occurs such as an 0: Off optical fiber line. 1: On 5-7 Not used Do not change the settings. D127/D128 5-58 SM Appendix...

  • Page 511: Ip Fax Switches

    When "1" is selected, fax data is received confirmation only when confirming that the telephone 0: No confirmation, number from the sender matches the 1: Confirmation registered telephone number in this machine. If this confirmation fails, the line is disconnected. SM Appendix 5-59 D127/D128...
  • Page 512 1: Internal bit switch setting (When communicating between IP Fax devices, LSB first is selected.) IP Fax transmission speed setting Selects the transmit speed for IP Fax 0: Modem speed communication. 1: No limitation D127/D128 5-60 SM Appendix...
  • Page 513 1: When the other end machine is Ciscco, 0: No limit for image compression this permits the image compression other 1: Limit for image compression than JBIG or MMR with ECM communication. Not used Do not change these settings. SM Appendix 5-61 D127/D128...
  • Page 514 1: PPRx4 condition is based on the ITU-T method. Shift down setting at receiving Selects whether to shift down when negative negative code codes are received. 0: OFF, 1: ON Not used Do not change this setting. D127/D128 5-62 SM Appendix...
  • Page 515 Bit 4 Bit 3 Bit 2 Bit 1 2400 bps 4800 bps 7200 bps 9600 bps 12.0 Kbps 14.4 Kbps Not Used Not Used Not Used Not Used Not Used Not Used Not Used Not Used SM Appendix 5-63 D127/D128...
  • Page 516 Sets the modem bit rate for reception. The default is "0110" (14.4K bps). Bit 3 Bit 2 Bit 1 Bit 0 2400 bps 4800 bps 7200 bps 9600 bps 12.0 Kbps 14.4 Kbps Not Used Not Used Not Used Not Used Not Used Not Used Not Used D127/D128 5-64 SM Appendix...
  • Page 517 0: No hang up DIS reception. 1: Hang up after transmitting DCN Number of times for training Selects the number of times training is done 0: 1 time, 1: 2 times at the same bit rate. SM Appendix 5-65 D127/D128...
  • Page 518 Bit 5: 1, Bit 4: 0 = 180 sec is late, adjust the longer interval timer. Bit 5: 1, Bit 4: 1 = 240 sec The default is "00" (75 seconds). Not used Do not change these settings. D127/D128 5-66 SM Appendix...
  • Page 519 Bit 3 Bit 4 Set this function more than “1 sec” when SIP connection is done via HiPath8000/4000 No delay (Siemen Co.) 1 sec 2 sec 3 sec Not used Do not change these settings. SM Appendix 5-67 D127/D128...
  • Page 520 IP Fax Switch 0A Not Used (do not change the settings) IP Fax Switch 0B Not Used (do not change the settings) IP Fax Switch 0C Not Used (do not change the settings) IP Fax Switch 0D Not Used (do not change the settings) D127/D128 5-68 SM Appendix...
  • Page 521 SP2-103-001 Country Decimal Country Decimal /Area /Area France Germany Asia Japan Hong Kong 680500 Italy South Africa Austria Australia Belgium Zealand Denmark Singapore Finland Malaysia Ireland China Norway Taiwan SM Appendix 5-69 D127/D128...

  • Page 522: Ncu Parameters

    680509 PSTN dial tone reset time (LOW) pauses for the pause 20 ms 68050A PSTN dial tone reset time (HIGH) time (address 68050D / 68050E). PSTN dial tone continuous tone 68050B Italy: See Note 2. time D127/D128 5-70 SM Appendix...
  • Page 523 (high byte) Hz (BCD) contain FF(H), tone PABX dial tone frequency upper detection is disabled. 680518 limit (low byte) PABX dial tone frequency lower If both addresses 680519 Hz (BCD) limit (high byte) contain FF(H), tone SM Appendix 5-71 D127/D128...
  • Page 524 680527 limit (low byte) PABX busy tone frequency lower 680528 If both addresses limit (high byte) Hz (BCD) contain FF(H), tone PABX busy tone frequency lower detection is disabled. 680529 limit (low byte) D127/D128 5-72 SM Appendix...
  • Page 525 (high byte) Hz (BCD) contain FF(H), tone International dial tone frequency detection is disabled. 680537 lower limit (low byte) International dial tone detection If 680538 contains FF, 680538 20 ms time the machine pauses for SM Appendix 5-73 D127/D128...
  • Page 526 (LOW) 20 ms the pause time (680548 / 680549). Country dial tone reset time 680545 (HIGH) Country dial tone continuous tone 680546 time Country dial tone permissible drop 680547 20 ms time D127/D128 5-74 SM Appendix...
  • Page 527 DTMF tone on time (parameter 17). 1 ms SP2-103-019 680551 DTMF tone off time (parameter 18). SP2-103-020 Tone attenuation level of DTMF -N x 0.5 680552 (parameter 19). signals while dialing –3.5 dBm See Note 5. SM Appendix 5-75 D127/D128...
  • Page 528 The OHDI relay is open 68055A Break time (flash start mode) 1 ms for this interval. International dial access code 68055B For a code of 100: (High) 68055B - F1 International dial access code 68055C - 00 68055C (Low) D127/D128 5-76 SM Appendix...
  • Page 529 SP2-103-004 680573 frequency: range 1, lower limit (parameter 03). 1000/ N (Hz). Acceptable ringing signal SP2-103-005 680574 frequency: range 2, upper limit (parameter 04). Acceptable ringing signal SP2-103-006 680575 frequency: range 2, lower limit (parameter 05). SM Appendix 5-77 D127/D128...
  • Page 530 Bits 2 and 3 - Handset on-hook detection time Bit 3: 0, Bit 2: 0 = 200 ms Bit 3: 0, Bit 2: 1 = 800 ms Other Not used Bits 4 to 7 - Not used D127/D128 5-78 SM Appendix...
  • Page 531 CNG on time 20 ms Factory setting: 500 ms 6805AC CNG off time 20 ms Factory setting: 3000 ms The data is coded in the Number of CNG cycles required 6805AD same way as address for detection 680533. SM Appendix 5-79 D127/D128...
  • Page 532 PABX: 1100 Hz tone transmission 6805B8 - N 6805B7 - 0.5N 6805B8 (dB) level PABX: 2100 Hz tone transmission 6805B9 - N 6805B7 - 0.5N 6805B9 (dB) level Modem turn-on level (incoming -37-0.5N 6805BD signal detection level) (dBm) D127/D128 5-80 SM Appendix...
  • Page 533 6805E5 Use RDTP detection method higher than the default Bit 1 when fixed. setting. Use RDTN Bits 2 to 7: Not used NOTES If a setting is not required, store FF in the address. SM Appendix 5-81 D127/D128...
  • Page 534 6805B5h. Tones which frequency is higher than 1500Hz refer to the setting at 6805B6h. 68054A, 68054D, 68054E: The actual inter-digit pause (pulse dial mode) is the sum of the period specified by the RAM addresses 68054A, 68054D, and 68054E. D127/D128 5-82 SM Appendix...

  • Page 535: Dedicated Transmission Parameters

    Select the switch you want to change by pressing “Next” and “Previous” button. Press the “Bit No.” displayed below that you wish to change. After the setting is changed, press "OK" displayed upper above of the panel. Reset bit 0 of System Bit Switch 00 to 0 (00H). SM Appendix 5-83 D127/D128...

  • Page 536: Parameters

    –8 terminal until the results are better. –15 If the setting is "Disabled", the NCU parameter 01 setting is used. Disabled  Do not use settings other than listed on the left. D127/D128 5-84 SM Appendix...
  • Page 537 Bit 7: 1, Bit 6: 1, Bit 5: 1 = Disabled Modem rate fallback occurs frequently.  Do not use settings other than listed on the left. If the setting is "Disabled", the bit switch setting is used. SM Appendix 5-85 D127/D128...
  • Page 538 Do not use settings other than listed on the left. If the setting is 14400 "Disabled", the bit switch setting is 31200 used. 33600 Disabled Other settings: Not used 4-7 Not used Do not change the settings. D127/D128 5-86 SM Appendix...
  • Page 539 Bit 7: 1, Bit 6: 0 = Not used are automatically disabled if ECM is Bit 7: 1, Bit 6: 1 = Disabled disabled.  If the setting is "Disabled", the bit switch setting is used. SM Appendix 5-87 D127/D128...

  • Page 540: E-Mail Parameters

    1: On MMR Compression mode for e-mail attachments Switches MMR compression on and off for files 0: Off attached to e-mails for sending. 1: On Not used Do not change these settings. D127/D128 5-88 SM Appendix...
  • Page 541 The "0" selection (default) references the settings for of e-mail attachments Bits 00, 01, 02 above. The "1" selection ignores the 0: Registered (Bit 0 to 6) selections of Bits 00, 01, 02. 1: No registration. SM Appendix 5-89 D127/D128...
  • Page 542 The "0" selection (default) references the settings for of e-mail attachments Bits 00, 01, 02, 04 above. The "1" selection ignores 0: Registered (Bit 0 to 6) the selections of Bits 00, 01, 02, 04. 1: No registration. D127/D128 5-90 SM Appendix...
  • Page 543 Switch 06 - Not used (do not change the settings) Switch 07 - Not used (do not change the settings) Switch 08 - Not used (do not change the settings) Switch 09 - Not used (do not change the settings) SM Appendix 5-91 D127/D128...
  • Page 544 D661 PAPER FEED UNIT PB1040 R E V I S I O N H I S T O RY Pag e Date Ad d ed / Upd ated / New None...
  • Page 546 PAPER FEED UNIT PB1040 (D661) TABLE OF CONTENTS 1. REPLACEMENT AND ADJUSTMENT ..........1 1.1 PAPER TRAY UNIT ..................1 1.1.1 PAPER TRAY UNIT ................1 If optional tray heater is not installed ............1 If optional tray heater is installed .............. 1 1.1.2 FEED ROLLER AND FRICTION PAD ..........

  • Page 548: Replacement And Adjustment

    Paper Tray Unit 1. REPLACEMENT AND ADJUSTMENT 1.1 PAPER TRAY UNIT 1.1.1 PAPER TRAY UNIT If optional tray heater is not installed Lift copier off the paper tray unit. If optional tray heater is installed Refer to section “Paper Tray Unit Heater” in the installation on the Field Service Manual, and do following: ...

  • Page 549: Feed Roller And Friction Pad

    Paper Tray Unit 1.1.2 FEED ROLLER AND FRICTION PAD Take the tray out of the paper tray unit. Clip ring [A] Shaft assembly [B] feed roller [C] ( x 1) Friction pad [D] D661...

  • Page 550: Sensors

    Sensors 1.2 SENSORS Remove the paper tray unit from the copier ( p.1 "Paper Tray Unit"). Open the PTU’s right door [A]. PTU’s upper cover [B] ( x 2) Paper end sensor [C] ( x 2, x 1, Hook) Paper feed sensor [D] (feeler [E] x 1, x 1, Hook) D661...

  • Page 551: Drive

    Drive 1.3 DRIVE 1.3.1 COOLING FAN Remove the paper tray unit from the copier ( p.1 "Paper Tray Unit"). Detach the fan bracket [A]. ( x 1) Cooling fan [B] ( x 2) D661...

  • Page 552: Drive Bracket And Paper Feed Clutch

    Drive 1.3.2 DRIVE BRACKET AND PAPER FEED CLUTCH Drive Bracket [A] ( x 3, x 2, x 1) Paper Feed Clutch [B] 1.3.3 PAPER FEED MOTOR Drive Bracket and Paper Feed Clutch ( p.5 "Drive Bracket and Paper Feed Clutch") Paper Feed Motor [A] ( x 2) D661...

  • Page 553: Tray Main Board

    Drive 1.3.4 TRAY MAIN BOARD Tray main board [A] ( x 4, all connectors)  Be sure not to reinstall the board upside down. D661...

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